RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Thanks Jeff, and I'm glad I made it as a Level 5 ;-) Alex From: Jeff S. Gottlieb [mailto:jeff.s.gottl...@gmail.com] Sent: Tuesday, August 17, 2010 11:38 AM To: NT System Admin Issues Cc: Jason Chronowitz; 'NT System Admin Issues' Subject: RE: Sophos vs. Vipre Enterprise (now that we have tested both) BS'D Comments below... From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Saturday, August 14, 2010 6:51 AM To: NT System Admin Issues Cc: Jason Chronowitz Subject: RE: Sophos vs. Vipre Enterprise (now that we have tested both) Jeff -- thanks for this. This will sound odd, but I like having VIPRE compared to Sophos, as opposed to many others. It's a very decent product and a product we look at as being in the same class as VIPRE. With regard to your points: Exclusions -- the next major release of VIPRE (Q4) will have best-practices templates, which will pre-define roles for various types of systems. This will dramatically help in pre-defining exclusions for servers. Updates -- We actually turned on hourly updates a few months ago, and found users didn't like it. I think a lot of that had to do with the updating scheme inside the product, which spiked CPU usage when applying the update. The next minor update to VIPRE has code written in it to allow going back to hourly updates. 24/7 support -- Got it. We are working on improving weekend support, and I expect you'll find things getting quite a bit better. Your general comments about support are also perfectly reasonable and we will continue to improve. Reboots -- New code is being written to separate non-boot required functions from boot-required functions, which will enable us to only require a reboot in certain occasions. Our developers have been beaten into submission on this subject, and they are now terrified of releasing update which requires a reboot ;-) Sophos actually does require reboots, but they schedule it around major upgrades, and they push all the reboot-required functions into one release (I believe they have a policy of only doing reboots once a year). Might be the case...and a schedule that we can live with. However, not doing a reboot around a deployment --- I would like some more information on this. Was this on Vista/Windows 7 machines? Or on XP machines? On XP and below, it is technically impossible not to require a reboot, based on the driver model (there are some exceptions to this, but it's a long technical discussion). Empirically yes, NO reboots are required for the agent deployment of XP and Server 2003 only... http://www.sophos.com/support/knowledgebase/article/11006.html Once again, thanks for the frank evaluation, and I can assure you this email has plenty of readers inside the organization. BTW Good to Great, by Jim Collins is a excellent read. The answers to what makes a good company great are in this book. IMHO Sunbelt Software is experiencing Level 5 Leadership. Sorry, off-topic, and I don't mean to patronize, just my frank observation!! Continued success... http://www.bizsum.com/articles/art_good-to-great.php Alex Alex Eckelberry, CEO Sunbelt Software 33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 e: a...@sunbeltsoftware.commailto:a...@sunbeltsoftware.com MSN: alex...@hotmail.commailto:alex...@hotmail.com w: www.sunbeltsoftware.comfile:///C:\Documents%20and%20Settings\exec3\Application%20Data\Microsoft\Signatures\www.sunbeltsoftware.com b: www.sunbeltblog.comfile:///C:\Documents%20and%20Settings\exec3\Application%20Data\Microsoft\Signatures\www.sunbeltblog.com From: Jeff S. Gottlieb [mailto:jeff.s.gottl...@gmail.com] Sent: Wednesday, August 11, 2010 4:56 PM To: NT System Admin Issues Subject: Sophos vs. Vipre Enterprise (now that we have tested both) We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically... 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.netmailto:rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.commailto:jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edumailto:jda...@asmail.ucdavis.edu 5/09
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
BS'D Comments below. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Saturday, August 14, 2010 6:51 AM To: NT System Admin Issues Cc: Jason Chronowitz Subject: RE: Sophos vs. Vipre Enterprise (now that we have tested both) Jeff -- thanks for this. This will sound odd, but I like having VIPRE compared to Sophos, as opposed to many others. It's a very decent product and a product we look at as being in the same class as VIPRE. With regard to your points: Exclusions -- the next major release of VIPRE (Q4) will have best-practices templates, which will pre-define roles for various types of systems. This will dramatically help in pre-defining exclusions for servers. Updates -- We actually turned on hourly updates a few months ago, and found users didn't like it. I think a lot of that had to do with the updating scheme inside the product, which spiked CPU usage when applying the update. The next minor update to VIPRE has code written in it to allow going back to hourly updates. 24/7 support -- Got it. We are working on improving weekend support, and I expect you'll find things getting quite a bit better. Your general comments about support are also perfectly reasonable and we will continue to improve. Reboots -- New code is being written to separate non-boot required functions from boot-required functions, which will enable us to only require a reboot in certain occasions. Our developers have been beaten into submission on this subject, and they are now terrified of releasing update which requires a reboot ;-) Sophos actually does require reboots, but they schedule it around major upgrades, and they push all the reboot-required functions into one release (I believe they have a policy of only doing reboots once a year). Might be the case.and a schedule that we can live with. However, not doing a reboot around a deployment --- I would like some more information on this. Was this on Vista/Windows 7 machines? Or on XP machines? On XP and below, it is technically impossible not to require a reboot, based on the driver model (there are some exceptions to this, but it's a long technical discussion). Empirically yes, NO reboots are required for the agent deployment of XP and Server 2003 only. http://www.sophos.com/support/knowledgebase/article/11006.html Once again, thanks for the frank evaluation, and I can assure you this email has plenty of readers inside the organization. BTW Good to Great, by Jim Collins is a excellent read. The answers to what makes a good company great are in this book. IMHO Sunbelt Software is experiencing Level 5 Leadership. Sorry, off-topic, and I don't mean to patronize, just my frank observation!! Continued success. http://www.bizsum.com/articles/art_good-to-great.php Alex Alex Eckelberry, CEO Sunbelt Software 33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 e: a...@sunbeltsoftware.com MSN: alex...@hotmail.com w: file:///C:\Documents%20and%20Settings\exec3\Application%20Data\Microsoft\Si gnatures\www.sunbeltsoftware.com www.sunbeltsoftware.com b: file:///C:\Documents%20and%20Settings\exec3\Application%20Data\Microsoft\Si gnatures\www.sunbeltblog.com www.sunbeltblog.com _ From: Jeff S. Gottlieb [mailto:jeff.s.gottl...@gmail.com] Sent: Wednesday, August 11, 2010 4:56 PM To: NT System Admin Issues Subject: Sophos vs. Vipre Enterprise (now that we have tested both) We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically. 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so). in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Jeff -- thanks for this. This will sound odd, but I like having VIPRE compared to Sophos, as opposed to many others. It's a very decent product and a product we look at as being in the same class as VIPRE. With regard to your points: Exclusions -- the next major release of VIPRE (Q4) will have best-practices templates, which will pre-define roles for various types of systems. This will dramatically help in pre-defining exclusions for servers. Updates -- We actually turned on hourly updates a few months ago, and found users didn't like it. I think a lot of that had to do with the updating scheme inside the product, which spiked CPU usage when applying the update. The next minor update to VIPRE has code written in it to allow going back to hourly updates. 24/7 support -- Got it. We are working on improving weekend support, and I expect you'll find things getting quite a bit better. Your general comments about support are also perfectly reasonable and we will continue to improve. Reboots -- New code is being written to separate non-boot required functions from boot-required functions, which will enable us to only require a reboot in certain occasions. Our developers have been beaten into submission on this subject, and they are now terrified of releasing update which requires a reboot ;-) Sophos actually does require reboots, but they schedule it around major upgrades, and they push all the reboot-required functions into one release (I believe they have a policy of only doing reboots once a year). However, not doing a reboot around a deployment --- I would like some more information on this. Was this on Vista/Windows 7 machines? Or on XP machines? On XP and below, it is technically impossible not to require a reboot, based on the driver model (there are some exceptions to this, but it's a long technical discussion). Once again, thanks for the frank evaluation, and I can assure you this email has plenty of readers inside the organization. Alex Alex Eckelberry, CEO Sunbelt Software 33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 e: a...@sunbeltsoftware.com MSN: alex...@hotmail.commailto:alex...@hotmail.com w: www.sunbeltsoftware.comfile:///C:/Documents%20and%20Settings/exec3/Application%20Data/Microsoft/Signatures/www.sunbeltsoftware.com b: www.sunbeltblog.comfile:///C:/Documents%20and%20Settings/exec3/Application%20Data/Microsoft/Signatures/www.sunbeltblog.com From: Jeff S. Gottlieb [mailto:jeff.s.gottl...@gmail.com] Sent: Wednesday, August 11, 2010 4:56 PM To: NT System Admin Issues Subject: Sophos vs. Vipre Enterprise (now that we have tested both) We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically... 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.netmailto:rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.commailto:jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edumailto:jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.commailto:kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.commailto:c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)... in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a NDIS IM element in the TCPIP stack, causing CISCO (IPSec) clients to connect... oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access...this is serious!! We couldn't get support soon enough... and unfortunately cases remain open 4-5 days after the fact.
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Interesting observation on the Agent reboots. I've had Vipre here for about 6 months now and rarely have we needed to reboot our systems since upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on agent updates, but Vipre 4 has not, in my experience, required a reboot for an agent update. You don't state which version of Vipre you were testing, but I'm guessing you tested Vipre 3.5. You may be pleasantly surprised by Vipre Enterprise 4. John-AldrichTile-Tools From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Wednesday, August 11, 2010 5:54 PM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. ASB http://XeeSM.com/AndrewBaker (My XeeSM Profile) Exploiting Technology for Business Advantage... Signature powered by http://www.wisestamp.com/email-install WiseStamp On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically. 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so). in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a NDIS IM element in the TCPIP stack, causing CISCO (IPSec) clients to connect. oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access.this is serious!! We couldn't get support soon enough. and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. 2) Post Installation Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous). we were told, .the price you pay for good protection. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB. albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (.the value??). 3) 24-hour Enterprise support Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and *always* available. Despite not having a Premium support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several occasions seemed overwhelmed. Sophos *never* gave us that feeling. 4) Additional Items Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn't say unsolicited advertisements). If you differentiate (most do) between the two you will NOT enjoy PureMessaging. Additionally with PureMessaging each account receives email called spam digest, there are options to either Delete or Deliver. In either event chosen, this is a singular event. it does NOT automatically allow or block these addresses on a going forward basis. It's impossible meeting the demands of users wanting NOT to receive
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
I just upgraded from 3 to 4 and all agents required a reboot. Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. Ugg! On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich jaldr...@blueridgecarpet.comwrote: Interesting observation on the Agent reboots. I’ve had Vipre here for about 6 months now and rarely have we needed to reboot our systems since upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on agent updates, but Vipre 4 has not, in my experience, required a reboot for an agent update. You don’t state which version of Vipre you were testing, but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by Vipre Enterprise 4. [image: John-Aldrich][image: Tile-Tools] *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://xeesm.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and **always** available. Despite not having a “Premium” support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several occasions seemed overwhelmed… Sophos **never** gave us that feeling. *4) Additional Items* Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn’t say unsolicited advertisements). If you differentiate (most do) between the two you will *NOT* enjoy
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Upgrade =/= update During an upgrade from 3.5 to 4, I would expect to need to reboot. However, I think you'll find that after the initial reboot(s) required to install the new agent, etc that you won't have to reboot for updates. At least that's been my experience. John-AldrichTile-Tools From: Eric Wittersheim [mailto:eric.wittersh...@gmail.com] Sent: Thursday, August 12, 2010 9:03 AM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) I just upgraded from 3 to 4 and all agents required a reboot. Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. Ugg! On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich jaldr...@blueridgecarpet.com wrote: Interesting observation on the Agent reboots. I've had Vipre here for about 6 months now and rarely have we needed to reboot our systems since upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on agent updates, but Vipre 4 has not, in my experience, required a reboot for an agent update. You don't state which version of Vipre you were testing, but I'm guessing you tested Vipre 3.5. You may be pleasantly surprised by Vipre Enterprise 4. John-AldrichTile-Tools From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Wednesday, August 11, 2010 5:54 PM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. ASB (My XeeSM Profile) http://xeesm.com/AndrewBaker Exploiting Technology for Business Advantage... Signature powered by http://www.wisestamp.com/email-install WiseStamp On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically. 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so). in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a NDIS IM element in the TCPIP stack, causing CISCO (IPSec) clients to connect. oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access.this is serious!! We couldn't get support soon enough. and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. 2) Post Installation Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous). we were told, .the price you pay for good protection. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB. albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (.the value??). 3) 24-hour Enterprise support Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and *always* available. Despite not having a Premium support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Understood, but in my experience an agent update typically has been considered any upgrade. I have not had any updates or upgrades to the agents after migrating to 4 but prior to that I have had to reboot the agents after updating the agent version. On Thu, Aug 12, 2010 at 8:08 AM, John Aldrich jaldr...@blueridgecarpet.comwrote: Upgrade =/= update During an upgrade from 3.5 to 4, I would expect to need to reboot. However, I think you’ll find that after the initial reboot(s) required to install the new agent, etc that you won’t have to reboot for updates. At least that’s been my experience. [image: John-Aldrich][image: Tile-Tools] *From:* Eric Wittersheim [mailto:eric.wittersh...@gmail.com] *Sent:* Thursday, August 12, 2010 9:03 AM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) I just upgraded from 3 to 4 and all agents required a reboot. Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. Ugg! On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich jaldr...@blueridgecarpet.com wrote: Interesting observation on the Agent reboots. I’ve had Vipre here for about 6 months now and rarely have we needed to reboot our systems since upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on agent updates, but Vipre 4 has not, in my experience, required a reboot for an agent update. You don’t state which version of Vipre you were testing, but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by Vipre Enterprise 4. [image: John-Aldrich][image: Tile-Tools] *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://xeesm.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
I installed the beta agent (4.0.3902) on two machines yesterday and rebooted even though I wasn't prompted. I'm just used to having to do it. I thought the goal was to obviate the immediate reboot requirement, but that in cases where there are updates to one or more of the drivers a restart will still be necessary at some point to swap out the old drivers for the new - at least for pre-Vista operating systems. On Thu, Aug 12, 2010 at 9:02 AM, Eric Wittersheim eric.wittersh...@gmail.com wrote: I just upgraded from 3 to 4 and all agents required a reboot. Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. Ugg! On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich jaldr...@blueridgecarpet.com wrote: Interesting observation on the Agent reboots. I’ve had Vipre here for about 6 months now and rarely have we needed to reboot our systems since upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on agent updates, but Vipre 4 has not, in my experience, required a reboot for an agent update. You don’t state which version of Vipre you were testing, but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by Vipre Enterprise 4. [image: John-Aldrich][image: Tile-Tools] *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://xeesm.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and **always** available. Despite not having
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Jeff, Thanks for the comments. I'll add few that some might find helpful: - Vipre deployments here went fairly easily. I used my own script that is similar to the original Vipre scripts. I had to remove SAV and that was more of an issue than getting Vipre to install. Removing SAV from PCs here was like pulling a steak away from a hungry lion.. - I see false positives too much, and usually on my Windows 2008 servers, usually on the weekend. I agree that support is weak on the weekends. I submit a request and usually between the long periods of silence I get an occasional e-mail from support. By several days later I'm disgusted with the non-resolution and I realize that the issue is a false positive and end up closing the tickets. - I've never had support remote in, although on a few occasions it would have saved time. I got the same impression that support didn't want to do that. However sometimes support is really fast and the techs are very knowledgeable. (None of this Microsoft is the computer powered on? crap.) - Agreed on the agent updates and reboots. For us it is an annoyance, not a show-stopper. - Agreed on the exclusions. I have a long list of exclusions. But that is based on an MS KB I found awhile back and would probably put those exclusions in any A/V software I used. - I really like how lite Vipre is on active scanning and the daily scans. The full scans do tend to bring some PCs here to a crawl, including mine. Support told me to schedule those off-hours. Hell? We tell staff to turn off their PCs when not in use to save electricity. Not. An. Option. - In terms of pricing, Sunbelt has been very good to us and I appreciate it very much. We are a non-profit/state agency so funds are always stretched. Other vendors couldn't even come close. Or even try. For us price is a very important factor. - Updates for remote locations has always been an issue. I have 20 or so broadband sites that connect to me via a SOHO device VPN. You'd think those PCs would update just fine. Nope. Many go to 0 defs, never get updated, or when the agent uninstalls as part of an agent upgrade, the new agent never installs or something happens that requires my team's intervention. This is a real pain. And going from version 3 to 4 for these locations was such an issue that we are still dealing with it. - I hope Vipre premium will get more advanced. For now my laptop staff who work via air card or remote wired/wireless connection don't use Vipre. I use Forticlient premium managed by a Fortimanager. Lots of security options on the Forticlient! And I love how my internal content filtering policies are finally extended to those laptops (we have Fortinet firewalls so the policies are universal). Perhaps I'll move to Vipre premium at some point. - The Console is great and so easy to use. Super design, Sunbelt. Version 4 is better than 3, too. - I wish there were a better way to manage remote WAN site servers/workstations. Other products just pick a PC and make that the update point. With Vipre it's a hassle and a bit confusing. I hope this doesn't sound too negative. I'm sticking with Vipre for now. The product is still new compared to other vendors and I see it improving with each revision. Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Jeff S. Gottlieb jeff.s.gottl...@gmail.com 8/11/2010 4:56 PM We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
My showstopper is the ability of Vipre to turn off real time detection without warning on a monotonously regular basis. NOTE to Sunbelt: I think the obsolete protection I had running yesterday is more secure than the updated protection that is not running because you turned it off until I reboot. From: Tom Miller [mailto:tmil...@hnncsb.org] Sent: Thursday, August 12, 2010 9:19 AM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Jeff, Thanks for the comments. I'll add few that some might find helpful: - Vipre deployments here went fairly easily. I used my own script that is similar to the original Vipre scripts. I had to remove SAV and that was more of an issue than getting Vipre to install. Removing SAV from PCs here was like pulling a steak away from a hungry lion.. - I see false positives too much, and usually on my Windows 2008 servers, usually on the weekend. I agree that support is weak on the weekends. I submit a request and usually between the long periods of silence I get an occasional e-mail from support. By several days later I'm disgusted with the non-resolution and I realize that the issue is a false positive and end up closing the tickets. - I've never had support remote in, although on a few occasions it would have saved time. I got the same impression that support didn't want to do that. However sometimes support is really fast and the techs are very knowledgeable. (None of this Microsoft is the computer powered on? crap.) - Agreed on the agent updates and reboots. For us it is an annoyance, not a show-stopper. - Agreed on the exclusions. I have a long list of exclusions. But that is based on an MS KB I found awhile back and would probably put those exclusions in any A/V software I used. - I really like how lite Vipre is on active scanning and the daily scans. The full scans do tend to bring some PCs here to a crawl, including mine. Support told me to schedule those off-hours. Hell? We tell staff to turn off their PCs when not in use to save electricity. Not. An. Option. - In terms of pricing, Sunbelt has been very good to us and I appreciate it very much. We are a non-profit/state agency so funds are always stretched. Other vendors couldn't even come close. Or even try. For us price is a very important factor. - Updates for remote locations has always been an issue. I have 20 or so broadband sites that connect to me via a SOHO device VPN. You'd think those PCs would update just fine. Nope. Many go to 0 defs, never get updated, or when the agent uninstalls as part of an agent upgrade, the new agent never installs or something happens that requires my team's intervention. This is a real pain. And going from version 3 to 4 for these locations was such an issue that we are still dealing with it. - I hope Vipre premium will get more advanced. For now my laptop staff who work via air card or remote wired/wireless connection don't use Vipre. I use Forticlient premium managed by a Fortimanager. Lots of security options on the Forticlient! And I love how my internal content filtering policies are finally extended to those laptops (we have Fortinet firewalls so the policies are universal). Perhaps I'll move to Vipre premium at some point. - The Console is great and so easy to use. Super design, Sunbelt. Version 4 is better than 3, too. - I wish there were a better way to manage remote WAN site servers/workstations. Other products just pick a PC and make that the update point. With Vipre it's a hassle and a bit confusing. I hope this doesn't sound too negative. I'm sticking with Vipre for now. The product is still new compared to other vendors and I see it improving with each revision. Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Jeff S. Gottlieb jeff.s.gottl...@gmail.com 8/11/2010 4:56 PM We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
On Thu, Aug 12, 2010 at 9:53 AM, Steve Kelsay kels...@sctax.org wrote: My showstopper is the ability of Vipre to turn off real time detection without warning on a monotonously regular basis. Can IT admins at least disable the option to turn off real-time detection entirely? -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Tom, “…pulling a steak away from a hungry lion” Extremely apropos! We had similar experiences removing SAV. When Add Remove Programs failed we attempted “rip and remove” and when that failed, we opened a case that climbed to their “Development Team”. Left days unanswered we collectively decided on one last call… and if no resolution, reimage! The tech used an impressive combination of standalone reinstall /uninstall, and manually manipulation (failed for us). He was successful. Note that I never said Sophos was *perfect* …it just allows me to keep more valiums in my POCKET!! BTW. We took the CEO’s laptop (Vista, CISCO VPN, AirCard), using SAV we built a 2-week long baseline firewall configuration in “Interactive” mode (the firewall asks how to deal with traffic). We then reconfigured to “Block by default” (all traffic without matching rules are blocked)… works great! (protection with teeth). The part we really liked was the firewall logs pinpointed the reason why RDP (RDC) failed initially… we quickly created a rule and VOILO (Nice!) We also found Sophos great at tackling SVI infections. What a relief getting away from the Trend Micro bull-jive! Sadly we abandoned the use of Vipre Enterprise (for now). It’s more courageous (guys like you) hanging in there, providing feedback that will be beneficial to us all in a long run. VIVE LA VIPRE!! -Jeff From: Tom Miller [mailto:tmil...@hnncsb.org] Sent: Thursday, August 12, 2010 6:19 AM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Jeff, Thanks for the comments. I'll add few that some might find helpful: - Vipre deployments here went fairly easily. I used my own script that is similar to the original Vipre scripts. I had to remove SAV and that was more of an issue than getting Vipre to install. Removing SAV from PCs here was like pulling a steak away from a hungry lion.. - I see false positives too much, and usually on my Windows 2008 servers, usually on the weekend. I agree that support is weak on the weekends. I submit a request and usually between the long periods of silence I get an occasional e-mail from support. By several days later I'm disgusted with the non-resolution and I realize that the issue is a false positive and end up closing the tickets. - I've never had support remote in, although on a few occasions it would have saved time. I got the same impression that support didn't want to do that. However sometimes support is really fast and the techs are very knowledgeable. (None of this Microsoft is the computer powered on? crap.) - Agreed on the agent updates and reboots. For us it is an annoyance, not a show-stopper. - Agreed on the exclusions. I have a long list of exclusions. But that is based on an MS KB I found awhile back and would probably put those exclusions in any A/V software I used. - I really like how lite Vipre is on active scanning and the daily scans. The full scans do tend to bring some PCs here to a crawl, including mine. Support told me to schedule those off-hours. Hell? We tell staff to turn off their PCs when not in use to save electricity. Not. An. Option. - In terms of pricing, Sunbelt has been very good to us and I appreciate it very much. We are a non-profit/state agency so funds are always stretched. Other vendors couldn't even come close. Or even try. For us price is a very important factor. - Updates for remote locations has always been an issue. I have 20 or so broadband sites that connect to me via a SOHO device VPN. You'd think those PCs would update just fine. Nope. Many go to 0 defs, never get updated, or when the agent uninstalls as part of an agent upgrade, the new agent never installs or something happens that requires my team's intervention. This is a real pain. And going from version 3 to 4 for these locations was such an issue that we are still dealing with it. - I hope Vipre premium will get more advanced. For now my laptop staff who work via air card or remote wired/wireless connection don't use Vipre. I use Forticlient premium managed by a Fortimanager. Lots of security options on the Forticlient! And I love how my internal content filtering policies are finally extended to those laptops (we have Fortinet firewalls so the policies are universal). Perhaps I'll move to Vipre premium at some point. - The Console is great and so easy to use. Super design, Sunbelt. Version 4 is better than 3, too. - I wish there were a better way to manage remote WAN site servers/workstations. Other products just pick a PC and make that the update point. With Vipre it's a hassle and a bit confusing. I hope this doesn't sound too negative. I'm sticking with Vipre for now. The product is still new compared to other vendors and I see it improving with each revision
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
Agreed. Excellent evaluation. I had been looking for something to replace VIPRE and may give Sophos a try. From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Wednesday, August 11, 2010 5:54 PM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. ASB (My XeeSM Profile)http://XeeSM.com/AndrewBaker Exploiting Technology for Business Advantage... Signature powered by WiseStamphttp://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.commailto:jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically... 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.netmailto:rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.commailto:jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edumailto:jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.commailto:kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.commailto:c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)... in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a NDIS IM element in the TCPIP stack, causing CISCO (IPSec) clients to connect... oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access...this is serious!! We couldn't get support soon enough... and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. 2) Post Installation Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)... we were told, ...the price you pay for good protection. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB... albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (...the value??). 3) 24-hour Enterprise support Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and *always* available. Despite not having a Premium support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several occasions seemed overwhelmed... Sophos *never* gave us that feeling. 4) Additional Items Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn't say unsolicited advertisements). If you differentiate (most do) between the two you will NOT enjoy PureMessaging. Additionally with PureMessaging each account receives email called spam digest, there are options to either Delete or Deliver. In either event chosen, this is a singular event... it does NOT automatically allow or block these addresses on a going forward basis. It's impossible meeting the demands of users wanting NOT to receive Golf Digest solicitations, eBay, Amazon, LL Bean, Victoria Secrets (no joke!), all that legitimate stuff that gets overwhelming. Ah... then there's Vipre Email Security!!! If *anything
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
I guess version 4.0 does not require a reboot for agent on updates. 3.5 did. I wish it was more geared towards hosting, or a hosted console. We manage 12 small comapnies, and 2 bigs ones. I would like for it be a hosted service, more so then it is now. SO if I can a call for malware problem, I can logon to console and check vipre, even run a scan check if it up to date, but all in one CONSOLE /server. Maybe a web interface. Also since I see that vipre works with malware bytes, maybe adding feature so you can scan via malwarebytes, from a remote console. Overall vipre been good, and I think we will stick wih it, it has good detection rate, and so far thier higher end tech support seemed to be good. Does Sophos offer a hosting / hosted service version??? On Thu, Aug 12, 2010 at 1:59 PM, Evan Brastow ebras...@automatedemblem.comwrote: Agreed. Excellent evaluation. I had been looking for something to replace VIPRE and may give Sophos a try. *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and **always** available. Despite not having a “Premium” support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several occasions seemed overwhelmed… Sophos **never
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Version 4's console is designed to be more MSP-friendly with multiple sites (companies) managed from the same console. You could even have client machines with the same needs in different sites now. Roger Wright ___ When it's GOOD there ain't nothin' like it, and when it's BAD there ain't nothin' like it! On Thu, Aug 12, 2010 at 2:21 PM, justino garcia jgarciaitl...@gmail.comwrote: I guess version 4.0 does not require a reboot for agent on updates. 3.5 did. I wish it was more geared towards hosting, or a hosted console. We manage 12 small comapnies, and 2 bigs ones. I would like for it be a hosted service, more so then it is now. SO if I can a call for malware problem, I can logon to console and check vipre, even run a scan check if it up to date, but all in one CONSOLE /server. Maybe a web interface. Also since I see that vipre works with malware bytes, maybe adding feature so you can scan via malwarebytes, from a remote console. Overall vipre been good, and I think we will stick wih it, it has good detection rate, and so far thier higher end tech support seemed to be good. Does Sophos offer a hosting / hosted service version??? On Thu, Aug 12, 2010 at 1:59 PM, Evan Brastow ebras...@automatedemblem.com wrote: Agreed. Excellent evaluation. I had been looking for something to replace VIPRE and may give Sophos a try. *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
how I never understood how. This is what I have 2003 server; Vipre 4.0. We had two clients (two different offices, and clients). We wanted to include in that same server, the one client with vipre perium to be managed int he same console as our other client with viper enterprise. We could, so I created a VM machine on that same box just for vipre premium. Know we would like to add other just enterprise version of vipre to that same console, (i.e. other sites, to this console) so we can manage from this console. And just add update consolse at their offices. ( we did get the update server setup for enteprrise at the one office), and the vipre console ont he server to work that worked fine. But WE want to do MSP. ALso I had a hard time, to understand how I can install vipre console on my laptop, just so I can remote and manage the machines, I don't want to be a policy server just management, like scan or change settings. Any idea? On Thu, Aug 12, 2010 at 2:33 PM, Roger Wright rhw...@gmail.com wrote: Version 4's console is designed to be more MSP-friendly with multiple sites (companies) managed from the same console. You could even have client machines with the same needs in different sites now. Roger Wright ___ When it's GOOD there ain't nothin' like it, and when it's BAD there ain't nothin' like it! On Thu, Aug 12, 2010 at 2:21 PM, justino garcia jgarciaitl...@gmail.comwrote: I guess version 4.0 does not require a reboot for agent on updates. 3.5 did. I wish it was more geared towards hosting, or a hosted console. We manage 12 small comapnies, and 2 bigs ones. I would like for it be a hosted service, more so then it is now. SO if I can a call for malware problem, I can logon to console and check vipre, even run a scan check if it up to date, but all in one CONSOLE /server. Maybe a web interface. Also since I see that vipre works with malware bytes, maybe adding feature so you can scan via malwarebytes, from a remote console. Overall vipre been good, and I think we will stick wih it, it has good detection rate, and so far thier higher end tech support seemed to be good. Does Sophos offer a hosting / hosted service version??? On Thu, Aug 12, 2010 at 1:59 PM, Evan Brastow ebras...@automatedemblem.com wrote: Agreed. Excellent evaluation. I had been looking for something to replace VIPRE and may give Sophos a try. *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
On 12 Aug 2010 at 10:11, John Aldrich wrote: Yes. It's customizable in the admin console. You can, however, bypass it if you have local admin rights by stopping the Agent service. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 Security Blog: http://geoapps.com/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and **always** available. Despite not having a “Premium” support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several occasions seemed overwhelmed… Sophos **never** gave us that feeling. *4) Additional Items* Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn’t say unsolicited advertisements). If you differentiate (most do) between the two you will *NOT* enjoy PureMessaging. Additionally with PureMessaging each account receives email called “spam digest”, there are options to either Delete or Deliver. In either event chosen, this is a singular event… it does NOT automatically allow or block these addresses on a going forward basis. It’s impossible meeting the demands of users wanting NOT to receive Golf Digest solicitations, eBay, Amazon, LL Bean, Victoria Secrets (no joke!), all that legitimate stuff that gets overwhelming. Ah… then there’s Vipre Email Security!!! If **anything** unwanted makes it to the Inbox (a rare occasion), the individual users can manage without support. More systems like this create nearly passive income for us. Vipre has agent (not definition) updates. These agent updates *require reboots*… can you imagine 200 users rebooting their workstations for updates?? We cannot, and furthermore in the 6 long weeks we have been in proof-of-concept, Sophos has never
RE: Sophos vs. Vipre Enterprise (now that we have tested both)
+100 If only more of us had the luxury of being able to be as diligent as you have been, Jeff. Sadly, we had to turn down Vipre as well earlier this year. We ended up going with Trend Micro, and we've been pleased thus far (we moved away from McCrapfee, so really anything would be better). We didn't consider Sophos, as we really didn't have time to look at more than a couple of options. We've been running GFI MailEssentials for YEARS, and haven't looked back. GFI is a great company to work with, and their spam filtering application is solid. It will be truly interesting to see what the Sunbelt/GFI merger/acquisition will bring to the table for people like us. Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians Associates, PA jra...@eaglemds.comBLOCKED::mailto:%20jra...@eaglemds.com www.eaglemds.comBLOCKED::http://www.eaglemds.com/ From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Wednesday, August 11, 2010 5:54 PM To: NT System Admin Issues Subject: Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. ASB (My XeeSM Profile)http://XeeSM.com/AndrewBaker Exploiting Technology for Business Advantage... Signature powered by WiseStamphttp://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.commailto:jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt 'NT System Admin Issues' forum has been a great help, dating back to April, more specifically... 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.netmailto:rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.commailto:jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edumailto:jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.commailto:kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.commailto:c.house...@gmail.com 1) Installation / Deployment Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)... in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a NDIS IM element in the TCPIP stack, causing CISCO (IPSec) clients to connect... oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access...this is serious!! We couldn't get support soon enough... and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. 2) Post Installation Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)... we were told, ...the price you pay for good protection. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB... albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (...the value??). 3) 24-hour Enterprise support Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and *always* available. Despite not having a Premium support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat out reluctant. Vipre on several
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Sarcasm on/* Anything? You actually think Symantec is better or the same? /* Sarcasm off Jon On Wed, Aug 11, 2010 at 6:13 PM, Raper, Jonathan - Eagle jra...@eaglemds.com wrote: +100 If only more of us had the luxury of being able to be as diligent as you have been, Jeff. Sadly, we had to turn down Vipre as well earlier this year. We ended up going with Trend Micro, and we’ve been pleased thus far (we moved away from McCrapfee, so really anything would be better). We didn’t consider Sophos, as we really didn’t have time to look at more than a couple of options. We’ve been running GFI MailEssentials for YEARS, and haven’t looked back. GFI is a great company to work with, and their spam filtering application is solid. It will be truly interesting to see what the Sunbelt/GFI merger/acquisition will bring to the table for people like us. Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians Associates, PA* *jra...@eaglemds.com* *www.eaglemds.com -- *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://xeesm.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading in this direction too. Vipre currently is defaulted to update every 3-hours, and that default can be changed (…the value??). *3) 24-hour Enterprise support* Vipre Enterprise technicians we found were skilled, sadly they are scantily available on weekend (evenings). Sophos Endpoint Security we found were equally skilled and **always** available. Despite not having a “Premium” support agreement, we found Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare occasion) Vipre was asked to remote, remote was either unavailable or they were flat
Re: Sophos vs. Vipre Enterprise (now that we have tested both)
Yea also had some issues with deployment of vipre on a ternimal server. and that agents must reboot pc, was also an issue with vipre. Also vipre should have a to autodetect what folder not to scan on a server, like a sql or exchange server. Overall vipre takes less Memory so in that respect it is good. and vipre support been okay, better then others. Hopefully vipre 5.0 will be much improved. I hope vipre improves on MSP who want to host vipre, *using a one server to many different companies* On Wed, Aug 11, 2010 at 9:20 PM, Jon Harris jk.har...@gmail.com wrote: Sarcasm on/* Anything? You actually think Symantec is better or the same? /* Sarcasm off Jon On Wed, Aug 11, 2010 at 6:13 PM, Raper, Jonathan - Eagle jra...@eaglemds.com wrote: +100 If only more of us had the luxury of being able to be as diligent as you have been, Jeff. Sadly, we had to turn down Vipre as well earlier this year. We ended up going with Trend Micro, and we’ve been pleased thus far (we moved away from McCrapfee, so really anything would be better). We didn’t consider Sophos, as we really didn’t have time to look at more than a couple of options. We’ve been running GFI MailEssentials for YEARS, and haven’t looked back. GFI is a great company to work with, and their spam filtering application is solid. It will be truly interesting to see what the Sunbelt/GFI merger/acquisition will bring to the table for people like us. Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians Associates, PA* *jra...@eaglemds.com* *www.eaglemds.com -- *From:* Andrew S. Baker [mailto:asbz...@gmail.com] *Sent:* Wednesday, August 11, 2010 5:54 PM *To:* NT System Admin Issues *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) Well done on the evaluation, Jeff. I expect that it will be helpful to many, including Sunbelt. *ASB *(My XeeSM Profile) http://xeesm.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * Signature powered by WiseStamp http://www.wisestamp.com/email-install On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb jeff.s.gottl...@gmail.com wrote: We are in an SMB environment of roughly 60 servers and 1000 hosts, including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and Vista workstations. Sophos Endpoint Security along with PureMessaging, and Vipre Enterprise Premium along with Vipre Email Security are being put to the test head-to-head. We are staunch fans of Sunbelt Software. Our experiences with Vipre Email Security (much improved over Ninja) has been great over the years. For over 10-years we have placed our trust in Trend Micro, something that has deteriorated slowly over the past 24-months. In any event, we are hoping that our published comparisons will meet objectivity, and help to give reassurance to future Vipre users regardless of the decisions we ultimately made. The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating back to April, more specifically… 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu 5/09/2010 Subject: Life just keeps getting better, kurt.b...@gmail.com 7/29/2010 Subject: Vipre effectiveness false positives, c.house...@gmail.com *1) Installation / Deployment* Server installs both went smooth. In deployment Sophos had few if any issues. Viper deployment to server required countless exclusions (painfully so)… in fact when our server crashed, we were told that a few exclusions were missing (Agh!). Viper deployment to host on two systems came with MANY surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, causing CISCO (IPSec) clients to connect… oddly not allowing us to remote TS, Dameware, and other remote applications. SonicWall VPN clients remained unaffected. Vipre even caused slowness, freezing during printing, multi-tasking, and issues with Adobe Acrobat. Some of these issues we just gave up on attempting to resolve and disabled the firewall entirely. When a MSP firm cannot remote access…this is serious!! We couldn’t get support soon enough… and unfortunately cases remain open 4-5 days after the fact. Vipre left our accounting department, using a PSA software (ConnectWise), locked out for an entire day. *2) Post Installation* Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM (enormous)… we were told, “…the price you pay for good protection”. We were not comforted, despite this fact the users never complained about slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the deployment issues (above) we remain unimpressed by any benefit there might be. Sophos comes along with definitions updated hourly, Vipre (so we are told) is heading
