Re: Remote Desktop Management for School Environment

2010-05-21 Thread Mark Smith 
You should take a look at NetSupport Manager.
http://www.netsupportmanager.com/
I've used this in the past and was impressed with it's performance and
capabilities.
I believe it will do what you want and a whole lot more.
I'm not sure what pricing is like though...

On Thu, May 20, 2010 at 12:54 PM, Matthew W. Ross
wrote:

> Hey list,
>
> I have been charged with looking for a good remote desktop support solution
> for our District. While I'm about to start my googlefu for solutions, I
> figure it wouldn't hurt for a little wisdom from the crowd about various
> solutions.
>
> Currently, we use DameWare Mini Remote Control. DameWare is an excellent
> tool, but doesn't do everything we want it to do.
>
> Here's what we _need_:
>
>  * Remote Control (Without asking permission)
>  * Remote Viewing (Hopefully without the user knowing we're viewing)
>  * View Thumbnails of a group of computers (what's missing in DameWare)
>
> Here's what we _want_:
>
>  * Remote install of software/running of scripts.
>  * Who's logged in?
>  * A sortable/searchable list of computers.
>  * Remote system inventory (CPU, memory, HD, software optional)
>  * Support for Windows, Mac (and maybe Linux.)
>  * ...And features we're not even thinking of, but we probably want.
>
> (Basically, we want the functionality of Apple Remote Desktop on our
> Windows desktops. As I don't see Apple making an ARD client for Windows
> anytime soon, we need to see what else is out there.)
>
> Price is a factor in our decision making, but we're willing to look at any
> solution which provides what we need. Any recommendations you guys can give,
> or solutions we should probably avoid, are appreciated.
>
>
> --Matt Ross
> Ephrata School District
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Craig Gauss 
 
We use the Remote Tool with Desktop Authority.  Doesn't do everything
you are looking at but it does quite a bit.

Craig Gauss,  Technical Supervisor/Security Officer
Riverview Hospital Association

-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org]
Sent: Thursday, May 20, 2010 12:54 PM
To: NT System Admin Issues
Subject: Remote Desktop Management for School Environment

Hey list,

I have been charged with looking for a good remote desktop support
solution for our District. While I'm about to start my googlefu for
solutions, I figure it wouldn't hurt for a little wisdom from the crowd
about various solutions.

Currently, we use DameWare Mini Remote Control. DameWare is an excellent
tool, but doesn't do everything we want it to do.

Here's what we _need_:

 * Remote Control (Without asking permission)
 * Remote Viewing (Hopefully without the user knowing we're viewing)
 * View Thumbnails of a group of computers (what's missing in DameWare)

Here's what we _want_:

 * Remote install of software/running of scripts.
 * Who's logged in?
 * A sortable/searchable list of computers.
 * Remote system inventory (CPU, memory, HD, software optional)
 * Support for Windows, Mac (and maybe Linux.)
 * ...And features we're not even thinking of, but we probably want.

(Basically, we want the functionality of Apple Remote Desktop on our
Windows desktops. As I don't see Apple making an ARD client for Windows
anytime soon, we need to see what else is out there.)

Price is a factor in our decision making, but we're willing to look at
any solution which provides what we need. Any recommendations you guys
can give, or solutions we should probably avoid, are appreciated.


--Matt Ross
Ephrata School District

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Joseph Heaton 

Locations
Headquarters

1050 Winter Street
Waltham, MA 02451

Phone: 781.522.7474
Fax: 781.530.3605

i...@viewfinity.com 
Map & Directions 

>>> "Matthew W. Ross"  5/20/2010 12:06 PM >>>
I couldn't even find a phone number...


--Matt Ross
Ephrata School District


- Original Message -
From: Rod Trent
[mailto:rodtr...@myitforum.com] 
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com] 
Sent: Thu, 20 May 2010
11:33:42 -0700
Subject: RE: Remote Desktop Management for School
Environment


> I'll see if I can get pricing...
> 
> -Original Message-
> From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
> Sent: Thursday, May 20, 2010 1:42 PM
> To: NT System Admin Issues
> Subject: Re: Remote Desktop Management for School Environment
> 
> On 20 May 2010 at 13:01, Rod Trent  wrote:
> 
> > Check out Viewfinity when you get a chance.
> > 
> > http://www.viewfinity.com/ 
> > 
> > Does what you need and want, plus a whole lot more.
> 
> Where do they hide the pricing info?
> 
> --
> Angus Scott-Fleming
> GeoApps, Tucson, Arizona
> 1-520-290-5038
> Security Blog: http://geoapps.com/ 
> 
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Rod Trent 
Found it on the locations page:

1050 Winter Street
Waltham, MA 02451

Phone: 781.522.7474
Fax: 781.530.3605

i...@viewfinity.com


-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org] 
Sent: Thursday, May 20, 2010 3:07 PM
To: NT System Admin Issues
Subject: RE: Remote Desktop Management for School Environment

I couldn't even find a phone number...


--Matt Ross
Ephrata School District


- Original Message -
From: Rod Trent
[mailto:rodtr...@myitforum.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Thu, 20 May 2010
11:33:42 -0700
Subject: RE: Remote Desktop Management for School Environment


> I'll see if I can get pricing...
> 
> -Original Message-
> From: Angus Scott-Fleming [mailto:angu...@geoapps.com]
> Sent: Thursday, May 20, 2010 1:42 PM
> To: NT System Admin Issues
> Subject: Re: Remote Desktop Management for School Environment
> 
> On 20 May 2010 at 13:01, Rod Trent  wrote:
> 
> > Check out Viewfinity when you get a chance.
> > 
> > http://www.viewfinity.com/
> > 
> > Does what you need and want, plus a whole lot more.
> 
> Where do they hide the pricing info?
> 
> --
> Angus Scott-Fleming
> GeoApps, Tucson, Arizona
> 1-520-290-5038
> Security Blog: http://geoapps.com/
> 
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Matthew W. Ross 
I couldn't even find a phone number...


--Matt Ross
Ephrata School District


- Original Message -
From: Rod Trent
[mailto:rodtr...@myitforum.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Thu, 20 May 2010
11:33:42 -0700
Subject: RE: Remote Desktop Management for School
Environment


> I'll see if I can get pricing...
> 
> -Original Message-
> From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
> Sent: Thursday, May 20, 2010 1:42 PM
> To: NT System Admin Issues
> Subject: Re: Remote Desktop Management for School Environment
> 
> On 20 May 2010 at 13:01, Rod Trent  wrote:
> 
> > Check out Viewfinity when you get a chance.
> > 
> > http://www.viewfinity.com/
> > 
> > Does what you need and want, plus a whole lot more.
> 
> Where do they hide the pricing info?
> 
> --
> Angus Scott-Fleming
> GeoApps, Tucson, Arizona
> 1-520-290-5038
> Security Blog: http://geoapps.com/
> 
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Remote Desktop Management for School Environment

2010-05-20 Thread Angus Scott-Fleming 
On 20 May 2010 at 12:58, Phil Brutsche  wrote:

> The freeware SpiceWorks will help you with at least some of that.

I'm using it at one client.  Get a fast PC to run it on -- it's kind of heavy.  
And I don't think it supports Macs directly, although it does support SNMP so 
if you can use SNMP to get what you need from the Macs, it might work. Check 
out the Spiceworks Community at http://community.spiceworks.com/ if you need 
more info.

OCS Inventory NG http://www.ocsinventory-ng.org/ has a Mac client and it's also 
free.  OCS Inventory NG - OCS Inventory NG Supported Operating Systems
http://www.ocsinventory-ng.org/index.php?page=Supported_OS

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Rod Trent 
I'll see if I can get pricing...

-Original Message-
From: Angus Scott-Fleming [mailto:angu...@geoapps.com] 
Sent: Thursday, May 20, 2010 1:42 PM
To: NT System Admin Issues
Subject: Re: Remote Desktop Management for School Environment

On 20 May 2010 at 13:01, Rod Trent  wrote:

> Check out Viewfinity when you get a chance.
> 
> http://www.viewfinity.com/
> 
> Does what you need and want, plus a whole lot more.

Where do they hide the pricing info?

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Remote Desktop Management for School Environment

2010-05-20 Thread Phil Brutsche 
The freeware SpiceWorks will help you with at least some of that.

Microsoft's System Center Essentials can as well. It would be pretty
cheap on your educational discount. Be warned, it can be a bit of a
memory hog.

On 5/20/2010 11:54 AM, Matthew W. Ross wrote:
> Here's what we _want_:
> 
>  * Remote install of software/running of scripts.
>  * Who's logged in?
>  * A sortable/searchable list of computers.
>  * Remote system inventory (CPU, memory, HD, software optional)
>  * Support for Windows, Mac (and maybe Linux.)
>  * ...And features we're not even thinking of, but we probably want.

-- 

Phil Brutsche
p...@optimumdata.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Remote Desktop Management for School Environment

2010-05-20 Thread Matthew W. Ross 
Yeah, it's never a good sign when pricing information seems to be the last 
thing they wan to tell you on the website...

Have you used Viewfinity? Is it a resource hog? Seeing that it actually records 
all of the user's actions (so that you can review what they did, and reverse 
any problems) seems like it might use a lot of cpu time/hard drive space.


--Matt Ross
Ephrata School District


- Original Message -
From: Angus Scott-Fleming
[mailto:angu...@geoapps.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Thu, 20 May 2010
10:42:18 -0700
Subject: Re: Remote Desktop Management for School
Environment


> On 20 May 2010 at 13:01, Rod Trent  wrote:
> 
> > Check out Viewfinity when you get a chance.
> > 
> > http://www.viewfinity.com/
> > 
> > Does what you need and want, plus a whole lot more.
> 
> Where do they hide the pricing info?
> 
> --
> Angus Scott-Fleming
> GeoApps, Tucson, Arizona
> 1-520-290-5038
> Security Blog: http://geoapps.com/
> 
> 
> 
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Remote Desktop Management for School Environment

2010-05-20 Thread Angus Scott-Fleming 
On 20 May 2010 at 13:01, Rod Trent  wrote:

> Check out Viewfinity when you get a chance.
> 
> http://www.viewfinity.com/
> 
> Does what you need and want, plus a whole lot more.

Where do they hide the pricing info?

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Remote Desktop Management for School Environment

2010-05-20 Thread Rod Trent 
Check out Viewfinity when you get a chance.

http://www.viewfinity.com/

Does what you need and want, plus a whole lot more.

-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org] 
Sent: Thursday, May 20, 2010 12:54 PM
To: NT System Admin Issues
Subject: Remote Desktop Management for School Environment

Hey list,

I have been charged with looking for a good remote desktop support solution
for our District. While I'm about to start my googlefu for solutions, I
figure it wouldn't hurt for a little wisdom from the crowd about various
solutions.

Currently, we use DameWare Mini Remote Control. DameWare is an excellent
tool, but doesn't do everything we want it to do.

Here's what we _need_:

 * Remote Control (Without asking permission)
 * Remote Viewing (Hopefully without the user knowing we're viewing)
 * View Thumbnails of a group of computers (what's missing in DameWare)

Here's what we _want_:

 * Remote install of software/running of scripts.
 * Who's logged in?
 * A sortable/searchable list of computers.
 * Remote system inventory (CPU, memory, HD, software optional)
 * Support for Windows, Mac (and maybe Linux.)
 * ...And features we're not even thinking of, but we probably want.

(Basically, we want the functionality of Apple Remote Desktop on our Windows
desktops. As I don't see Apple making an ARD client for Windows anytime
soon, we need to see what else is out there.)

Price is a factor in our decision making, but we're willing to look at any
solution which provides what we need. Any recommendations you guys can give,
or solutions we should probably avoid, are appreciated.


--Matt Ross
Ephrata School District

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Remote Desktop Management for School Environment

2010-05-20 Thread Matthew W. Ross 
Hey list,

I have been charged with looking for a good remote desktop support solution for 
our District. While I'm about to start my googlefu for solutions, I figure it 
wouldn't hurt for a little wisdom from the crowd about various solutions.

Currently, we use DameWare Mini Remote Control. DameWare is an excellent tool, 
but doesn't do everything we want it to do.

Here's what we _need_:

 * Remote Control (Without asking permission)
 * Remote Viewing (Hopefully without the user knowing we're viewing)
 * View Thumbnails of a group of computers (what's missing in DameWare)

Here's what we _want_:

 * Remote install of software/running of scripts.
 * Who's logged in?
 * A sortable/searchable list of computers.
 * Remote system inventory (CPU, memory, HD, software optional)
 * Support for Windows, Mac (and maybe Linux.)
 * ...And features we're not even thinking of, but we probably want.

(Basically, we want the functionality of Apple Remote Desktop on our Windows 
desktops. As I don't see Apple making an ARD client for Windows anytime soon, 
we need to see what else is out there.)

Price is a factor in our decision making, but we're willing to look at any 
solution which provides what we need. Any recommendations you guys can give, or 
solutions we should probably avoid, are appreciated.


--Matt Ross
Ephrata School District

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~