Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-02 Thread Rob Weir
On Fri, Sep 2, 2011 at 7:35 PM, Dennis E. Hamilton
 wrote:
> I am preparing a message for OpenOffice.org lists on the shutdown of the OO.o 
> bugzilla, the availability of the Apache ooo issues tracker, and advice on 
> resetting passwords if there had been an account already.  In particular, I 
> want to reassure folks that the list from openoffice.org has been preserved 
> and those who have submitted bugs can check their reports to be sure.
>

This will be a great relief to those who were worried.  Thanks.

Maybe also invite new Apache members to create an account.

> The lists I think merit such a notice are, these English ones:
>
> annou...@openoffice.org
> d...@openoffice.org
> disc...@openoffice.org
> is...@openoffice.org (where bugzilla notifications were going)
> us...@openoffice.org
>
> A couple of the lists are low density in terms of direct subscribers, but 
> this will also plant something in the archive for anyone who comes looking 
> later.
>
> Are there other lists?
>

d...@qa.openoffice.org ?

And maybe also:  ooo-dev@i.a.o and ooo-users@i.a.o

We have 200+ subscribers on the Apache lists, and not everyone was
following the infrastructure-related threads.

> Are there any national-language lists where this would be important?
>

If there are, I'm sure people will feel free to forward your note.

> [I am not looking at forums and the wiki yet.  Those should be separate 
> discussions, I think.]
>
>  - Dennis
>
>
>


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-02 Thread TJ Frazier
BTW, the old Bugzilla is moaning in red letters that it is now 
read-only, and doesn't have a forwarding URL. Somebody with admin 
privileges at OO.o should fix that. --/tj/


On 9/2/2011 19:44, Rob Weir wrote:

On Fri, Sep 2, 2011 at 7:35 PM, Dennis E. Hamilton
  wrote:

I am preparing a message for OpenOffice.org lists on the shutdown of the OO.o 
bugzilla, the availability of the Apache ooo issues tracker, and advice on 
resetting passwords if there had been an account already.  In particular, I 
want to reassure folks that the list from openoffice.org has been preserved and 
those who have submitted bugs can check their reports to be sure.



This will be a great relief to those who were worried.  Thanks.

Maybe also invite new Apache members to create an account.


The lists I think merit such a notice are, these English ones:

annou...@openoffice.org
d...@openoffice.org
disc...@openoffice.org
is...@openoffice.org (where bugzilla notifications were going)
us...@openoffice.org

A couple of the lists are low density in terms of direct subscribers, but this 
will also plant something in the archive for anyone who comes looking later.

Are there other lists?



d...@qa.openoffice.org ?

And maybe also:  ooo-dev@i.a.o and ooo-users@i.a.o

We have 200+ subscribers on the Apache lists, and not everyone was
following the infrastructure-related threads.


Are there any national-language lists where this would be important?



If there are, I'm sure people will feel free to forward your note.


[I am not looking at forums and the wiki yet.  Those should be separate 
discussions, I think.]

  - Dennis











Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-03 Thread FR web forum
>BTW, the old Bugzilla is moaning in red letters that it is now 
>read-only, and doesn't have a forwarding URL. Somebody with admin 
>privileges at OO.o should fix that. 
+1

Is this a final address? What's happen with old URL when Oracle will halted its 
server?
That will be better to have an automatic redirection.


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-04 Thread Andrea Pescetti

On 03/09/2011 FR web forum wrote:

[TJ Frazier] old Bugzilla is moaning in red letters that it is now
read-only, and doesn't have a forwarding URL. Somebody with admin
privileges at OO.o should fix that.

+1


Definitely. The "I do not have a new URL for the RW Bugzilla yet!" 
warning leaves users totally wondering what's going on, and this should 
be fixed with the new URL as soon as possible.



Is this a final address? What's happen with old URL when Oracle will halted its 
server?
That will be better to have an automatic redirection.


Again, fully agree. There are thousands of issue links anywhere in 
wikis, mailing lists and forum, and there is no point in preserving IDs 
if links are not. But I see that 
https://cwiki.apache.org/confluence/display/OOOUSERS/Bugtracking+migration 
correctly considers preserving links a requirement.


Regards,
  Andrea.


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-05 Thread RGB ES
2011/9/3 Dennis E. Hamilton :
> [I am not looking at forums and the wiki yet.  Those should be separate 
> discussions, I think.]
>
On the English and Spanish forums (I cannot talk for the others) the
"how to report bugs and suggestions" tutorials are updated with the
new bugzilla address. On the Spanish guide I even commented how to
"reactivate" an account.
The guides needs some rework, but they point to the right sites ;)
Cheers
Ricardo


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-05 Thread drew
On Mon, 2011-09-05 at 15:45 +0200, RGB ES wrote:
> 2011/9/3 Dennis E. Hamilton :
> > [I am not looking at forums and the wiki yet.  Those should be separate 
> > discussions, I think.]
> >
> On the English and Spanish forums (I cannot talk for the others) the
> "how to report bugs and suggestions" tutorials are updated with the
> new bugzilla address. On the Spanish guide I even commented how to
> "reactivate" an account.
> The guides needs some rework, but they point to the right sites ;)

Thanks for watching over that Ricardo.

Zoltan grabbed en and hu - not sure on the other languages at the
moment, will make time to swing through and check.

As for the guides needing rework - likely so. You might want to touch
base with Zolatn and Hagar on that.

Let's be sure this is coordinated with the folks on this list, OK.

Thanks again,

//drew



Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-05 Thread FR web forum

>On the English and Spanish forums (I cannot talk for the others) the
>"how to report bugs and suggestions" tutorials are updated with the
>new bugzilla address. 
Ditto for French forum :-)

But as I said before. We have many posts with links tagged Issue that point to 
the old qa.oo.o
So an automatic redirection will be nice.


RE: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-05 Thread Dennis E. Hamilton
Ah, deep linking into the Bugzilla.

Now I understand.  Yes, that is important.

But the issues have not moved.  They should still be there on the read-only 
OpenOffice.org Bugzilla.

What can't be done is further commenting and seeing any changes since the move.



To stay tied to the live one, the redirection has to be done on the 
OpenOffice.org site. 

Also, people may be frustrated to learn that they still can't comment or make 
new issues because they have to reactivate their registration, if any.


PLEASE: Is there someone HERE who can change the message on the OpenOffice.org 
Bugzilla to something like "This instance of Bugzilla is now Read-Only!!  The 
current Bugzilla is now at the Apache OOo Project, http://issues.apache.org/ooo/

ALSO: I think we need to refine the notice that now shows up on every view into 
issues.apache.org/ooo/ so that arrivals by deep linking know where they are 
(I.e., at the Apache OOo Bugzilla, not the "live" one.  They are not 
necessarily going to know why that is important :).  Also, a password is not 
required simply to access the Bugzilla, it is required to submit and modify 
issues.

THEN We need to consider how to redirect.  If we redirect 
http://openoffice.org/bugzilla/, there is other information that will be lost 
(such as what is now on that front page and all of the information on other 
pages that leads to that and other pages).

QUESTION: Is there anyone HERE who knows how to do that successfully THERE 
without breaking something else?  Ideally, it would look like the Apache 
Bugzilla is now simply sitting in place of the original OpenOffice.org one.  
But we need to be able to revert if we mess it up.  And we will need to do 
considerable housekeeping to keep visitors from being confused or giving up on 
what appears to be a mess.

I assume that updating Forum pages is easy.  I am concerned about the web pages 
of the site that are all about OpenOffice.org Bugzilla.

 - Dennis

-Original Message-
From: FR web forum [mailto:o...@athena.apache.org] 
Sent: Monday, September 05, 2011 11:14
To: ooo-dev@incubator.apache.org
Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists


>On the English and Spanish forums (I cannot talk for the others) the
>"how to report bugs and suggestions" tutorials are updated with the
>new bugzilla address. 
Ditto for French forum :-)

But as I said before. We have many posts with links tagged Issue that point to 
the old qa.oo.o
So an automatic redirection will be nice.



Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-06 Thread Dave Fisher

On Sep 5, 2011, at 12:07 PM, Dennis E. Hamilton wrote:

> Ah, deep linking into the Bugzilla.
> 
> Now I understand.  Yes, that is important.
> 
> But the issues have not moved.  They should still be there on the read-only 
> OpenOffice.org Bugzilla.
> 
> What can't be done is further commenting and seeing any changes since the 
> move.
> 
> 
> 
> To stay tied to the live one, the redirection has to be done on the 
> OpenOffice.org site. 
> 
> Also, people may be frustrated to learn that they still can't comment or make 
> new issues because they have to reactivate their registration, if any.
> 
> 
> PLEASE: Is there someone HERE who can change the message on the 
> OpenOffice.org Bugzilla to something like "This instance of Bugzilla is now 
> Read-Only!!  The current Bugzilla is now at the Apache OOo Project, 
> http://issues.apache.org/ooo/

+1

http://openoffice.org/bugzilla -> https://issues.apache.org/ooo

Note the change in protocol.

> ALSO: I think we need to refine the notice that now shows up on every view 
> into issues.apache.org/ooo/ so that arrivals by deep linking know where they 
> are (I.e., at the Apache OOo Bugzilla, not the "live" one.  They are not 
> necessarily going to know why that is important :).  Also, a password is not 
> required simply to access the Bugzilla, it is required to submit and modify 
> issues.
> 
> THEN We need to consider how to redirect.  If we redirect 
> http://openoffice.org/bugzilla/, there is other information that will be lost 
> (such as what is now on that front page and all of the information on other 
> pages that leads to that and other pages).
> 
> QUESTION: Is there anyone HERE who knows how to do that successfully THERE 
> without breaking something else?  Ideally, it would look like the Apache 
> Bugzilla is now simply sitting in place of the original OpenOffice.org one.  
> But we need to be able to revert if we mess it up.  And we will need to do 
> considerable housekeeping to keep visitors from being confused or giving up 
> on what appears to be a mess.
> 
> I assume that updating Forum pages is easy.  I am concerned about the web 
> pages of the site that are all about OpenOffice.org Bugzilla.

For the website I have a sed script that is intended to be used to change urls 
- ooo/site/trunk/tools/urlrewrite.sed

It currently only goes as far as remapping urls for the openoffice.org projects 
as sub-folders of the podling site. A similar script would be used when we 
decide how and how much goes to an Apache hosted openoffice.org.

So, I am adding 
"s/http:\/\/openoffice.org\/bugzilla/https:\/\/issues.apache.org\/ooo/g"

Regards,
Dave



> 
> - Dennis
> 
> -Original Message-
> From: FR web forum [mailto:o...@athena.apache.org] 
> Sent: Monday, September 05, 2011 11:14
> To: ooo-dev@incubator.apache.org
> Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists
> 
> 
>> On the English and Spanish forums (I cannot talk for the others) the
>> "how to report bugs and suggestions" tutorials are updated with the
>> new bugzilla address. 
> Ditto for French forum :-)
> 
> But as I said before. We have many posts with links tagged Issue that point 
> to the old qa.oo.o
> So an automatic redirection will be nice.
> 



Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-06 Thread Andrea Pescetti

Dave Fisher wrote:

For the website I have a sed script that is intended to

> be used to change urls - ooo/site/trunk/tools/urlrewrite.sed ...

So, I am adding 
"s/http:\/\/openoffice.org\/bugzilla/https:\/\/issues.apache.org\/ooo/g"


It would be best to include subdomains (as a generic alphanumeric string 
as far as the regexp is concerned, of course). For a long period of time 
until February 2011, the following links used to be all valid and 
equivalent:


http://openoffice.org/bugzilla/show_bug.cgi?id=12
http://qa.openoffice.org/bugzilla/show_bug.cgi?id=12
http://www.openoffice.org/bugzilla/show_bug.cgi?id=12
http://it.openoffice.org/bugzilla/show_bug.cgi?id=12
http://[valid_project_id].openoffice.org/bugzilla/show_bug.cgi?id=12

This is no longer the case, but this could be an occasion to fix all 
obsolete IssueZilla links effortlessly. Actually, I'm not 100% sure 
about the "bugzilla" substring in the URL, maybe someone else remembers 
the exact details.


Regards,
  Andrea.


RE: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-06 Thread Dennis E. Hamilton
It's not just about fixing links.  There is extensive text and a hierarchy of 
pages one can wander through before getting to the wrong Bugzilla for now.  
This could usefully be done to the current OpenOffice.org instance, if someone 
has the karma and willingness to do it.  

Just saying this is not entirely a mechanical task.  Also, it is something we 
could use help with from over there that would then be mostly settled when we 
bring hosting of the site onto Apache infrastructure.

-Original Message-
From: Dave Fisher [mailto:dave2w...@comcast.net] 
Sent: Tuesday, September 06, 2011 11:00
To: ooo-dev@incubator.apache.org
Cc: ooofo...@free.fr
Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists


On Sep 5, 2011, at 12:07 PM, Dennis E. Hamilton wrote:

[ ... ] 
> PLEASE: Is there someone HERE who can change the message on the 
> OpenOffice.org Bugzilla to something like "This instance of Bugzilla is now 
> Read-Only!!  The current Bugzilla is now at the Apache OOo Project, 
> http://issues.apache.org/ooo/

+1

http://openoffice.org/bugzilla -> https://issues.apache.org/ooo

Note the change in protocol.

> ALSO: I think we need to refine the notice that now shows up on every view 
> into issues.apache.org/ooo/ so that arrivals by deep linking know where they 
> are (I.e., at the Apache OOo Bugzilla, not the "live" one.  They are not 
> necessarily going to know why that is important :).  Also, a password is not 
> required simply to access the Bugzilla, it is required to submit and modify 
> issues.
> 
> THEN We need to consider how to redirect.  If we redirect 
> http://openoffice.org/bugzilla/, there is other information that will be lost 
> (such as what is now on that front page and all of the information on other 
> pages that leads to that and other pages).
> 
> QUESTION: Is there anyone HERE who knows how to do that successfully THERE 
> without breaking something else?  Ideally, it would look like the Apache 
> Bugzilla is now simply sitting in place of the original OpenOffice.org one.  
> But we need to be able to revert if we mess it up.  And we will need to do 
> considerable housekeeping to keep visitors from being confused or giving up 
> on what appears to be a mess.
> 
> I assume that updating Forum pages is easy.  I am concerned about the web 
> pages of the site that are all about OpenOffice.org Bugzilla.

For the website I have a sed script that is intended to be used to change urls 
- ooo/site/trunk/tools/urlrewrite.sed

It currently only goes as far as remapping urls for the openoffice.org projects 
as sub-folders of the podling site. A similar script would be used when we 
decide how and how much goes to an Apache hosted openoffice.org.

So, I am adding 
"s/http:\/\/openoffice.org\/bugzilla/https:\/\/issues.apache.org\/ooo/g"

Regards,
Dave



> 
> - Dennis
> 
> -Original Message-
> From: FR web forum [mailto:o...@athena.apache.org] 
> Sent: Monday, September 05, 2011 11:14
> To: ooo-dev@incubator.apache.org
> Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists
> 
> 
>> On the English and Spanish forums (I cannot talk for the others) the
>> "how to report bugs and suggestions" tutorials are updated with the
>> new bugzilla address. 
> Ditto for French forum :-)
> 
> But as I said before. We have many posts with links tagged Issue that point 
> to the old qa.oo.o
> So an automatic redirection will be nice.
> 



Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-06 Thread TJ Frazier

Hi, Andrea,
Suggest s/Bugzilla/issues/
according to the issue mails I've kept. --/tj/

On 9/6/2011 14:34, Andrea Pescetti wrote:

Dave Fisher wrote:

For the website I have a sed script that is intended to

 > be used to change urls - ooo/site/trunk/tools/urlrewrite.sed ...

So, I am adding
"s/http:\/\/openoffice.org\/bugzilla/https:\/\/issues.apache.org\/ooo/g"


It would be best to include subdomains (as a generic alphanumeric string
as far as the regexp is concerned, of course). For a long period of time
until February 2011, the following links used to be all valid and
equivalent:

http://openoffice.org/bugzilla/show_bug.cgi?id=12
http://qa.openoffice.org/bugzilla/show_bug.cgi?id=12
http://www.openoffice.org/bugzilla/show_bug.cgi?id=12
http://it.openoffice.org/bugzilla/show_bug.cgi?id=12
http://[valid_project_id].openoffice.org/bugzilla/show_bug.cgi?id=12

This is no longer the case, but this could be an occasion to fix all
obsolete IssueZilla links effortlessly. Actually, I'm not 100% sure
about the "bugzilla" substring in the URL, maybe someone else remembers
the exact details.

Regards,
Andrea.







Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-09-06 Thread Pedro F. Giffuni
I made a call for this before but maybe it was lost:

Do we have a bugzilla UI expert here?

I have just learned that indeed the templates for
the older bugzilla are available.

cheers,

Pedro.  


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread Andrea Pescetti

On 03/09/2011 Dennis E. Hamilton wrote:

I am preparing a message for OpenOffice.org lists on the shutdown of
the OO.o bugzilla, the availability of the Apache ooo issues tracker,
and advice on resetting passwords...
Are there any national-language lists where this would be important?


Information like this is important to all N-L lists, especially if you 
consider that issues are not redirected at the moment (i.e., if I open 
http://openoffice.org/bugzilla/show_bug.cgi?id=12 I'm shown a notice 
in English that says the issue is read-only and a shows a link to the 
new Bugzilla home page, not to the new page of Issue 12).


I took the habit of periodically informing the Italian OpenOffice.org 
users list about the most prominent user-visible changes, while 
redirecting users here for more information; last week I sent a notice 
about the Bugzilla migration and I plan to do the same for other major 
announcements, as a service to our users.


By the way, N-L in OpenOffice.org jargon stands for "Native Language" 
not "National Language".


Regards,
  Andrea.


Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread FR web forum
> I am preparing a message for OpenOffice.org lists on the shutdown of
> the OO.o bugzilla, the availability of the Apache ooo issues tracker,
> and advice on resetting passwords...
Why don't add an automatic redirection?
This will be more user-friendly
On the forums, we have plenty of oo.o/bugzilla links and worse with old qa.oo.o 
links.


RE: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread Dennis E. Hamilton
Umm, I did do what I said in that early-September list message quoted
below.  

I am in no position to write the same messages on NL lists.  Thank you
for taking that on.

 - Dennis

-Original Message-
From: Andrea Pescetti [mailto:pesce...@openoffice.org] 
Sent: Saturday, October 01, 2011 01:36
To: ooo-dev@incubator.apache.org
Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

On 03/09/2011 Dennis E. Hamilton wrote:
> I am preparing a message for OpenOffice.org lists on the shutdown of
> the OO.o bugzilla, the availability of the Apache ooo issues tracker,
> and advice on resetting passwords...
> Are there any national-language lists where this would be important?

Information like this is important to all N-L lists, especially if you 
consider that issues are not redirected at the moment (i.e., if I open 
http://openoffice.org/bugzilla/show_bug.cgi?id=12 I'm shown a notice 
in English that says the issue is read-only and a shows a link to the 
new Bugzilla home page, not to the new page of Issue 12).

I took the habit of periodically informing the Italian OpenOffice.org 
users list about the most prominent user-visible changes, while 
redirecting users here for more information; last week I sent a notice 
about the Bugzilla migration and I plan to do the same for other major 
announcements, as a service to our users.

By the way, N-L in OpenOffice.org jargon stands for "Native Language" 
not "National Language".

Regards,
   Andrea.



RE: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread Dennis E. Hamilton
I am unclear how my message from 2011-09-03 is receiving so much attention now.

I believe there is a mistaken assumption.  I do not have any administrative 
powers that can be applied to the OpenOffice.org site generally and the 
OpenOffice.org lists in particular.  Those systems are not under Apache control
in any manner that I know of. 

If anyone who does have such powers showed up here, she would be greeted like
a long-lost cousin.  There would be merriment and dancing in the streets.  And
the creation of a smooth transition and even preservation of the existing lists
might become possible.

Thanks for your advice.  If you could help us find someone who can actually act
on it, that would be wonderful.

 - Dennis

-Original Message-
From: FR web forum [mailto:ooofo...@free.fr] 
Sent: Saturday, October 01, 2011 08:03
To: ooo-dev@incubator.apache.org
Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

> I am preparing a message for OpenOffice.org lists on the shutdown of
> the OO.o bugzilla, the availability of the Apache ooo issues tracker,
> and advice on resetting passwords...
Why don't add an automatic redirection?
This will be more user-friendly
On the forums, we have plenty of oo.o/bugzilla links and worse with old qa.oo.o 
links.



Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread FR web forum


- Mail original -
>I do not have any administrative 
>powers that can be applied to the OpenOffice.org site generally and the 
>OpenOffice.org lists in particular.  Those systems are not under Apache control
>in any manner that I know of. 
OK that's clear, now :-D

But who can be contact to make this redirection?
Because, someone has set up the actual top red banner on oo.o/bugzilla


RE: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists

2011-10-01 Thread Dennis E. Hamilton
Yes.  I would like to know who did that too.  There is more that could be done.

I also see other pages that have been modified on the OpenOffice.org site in
sort of a haphazard way.  It interferes with finding the good information that
is still there, in fact.

That is not a transparent activity and I don't know that anyone has provided
an account for it.  It is not discussed in advance.  It just happens.  I am
confident it is well-intended.


 - Dennis

-Original Message-
From: FR web forum [mailto:ooofo...@free.fr] 
Sent: Saturday, October 01, 2011 10:28
To: ooo-dev@incubator.apache.org
Subject: Re: [DISCUSS] Announcing Apache ooo Bugzilla on OpenOffice.org Lists



- Mail original -
>I do not have any administrative 
>powers that can be applied to the OpenOffice.org site generally and the 
>OpenOffice.org lists in particular.  Those systems are not under Apache control
>in any manner that I know of. 
OK that's clear, now :-D

But who can be contact to make this redirection?
Because, someone has set up the actual top red banner on oo.o/bugzilla