[otrs] Can't locate object method png via package GD::Image
hi alli'm getting this error when trying to stat a graphCan't locate object method png via package GD::Image at ../..//Kernel/Modules/SystemStats.pm line 330Am ii missing a perl module ? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
Yes, the GD::Image module :) Regards, Richard Dennis Kavadas wrote: hi all i'm getting this error when trying to stat a graph Can't locate object method png via package GD::Image at ../..//Kernel/Modules/SystemStats.pm line 330 Am ii missing a perl module ? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
don't you wish it were that easy...when i do a perl -MCPAN -e shell i get the belowcpan install GD::ImageCPAN: Storable loaded okGoing to read /root/.cpan/Metadata Database was generated on Wed, 05 Apr 2006 20:45:56 GMT Warning: Cannot install GD::Image, don't know what it is.Try the command i /GD::Image/to find objects with matching identifiers.cpan i /GD::Image/Module GD::Image::AnimatedGif (D/DM/DMUEY/GD- Image-AnimatedGif-0.05.tar.gz)Module GD::Image::CopyIFS (R/RK/RKOBES/GD-Image-CopyIFS-0.25.tar.gz)Module GD::Image::Orientation (D/DM/DMUEY/GD-Image-Orientation-0.05.tar.gz)Module GD::Image::Scale2x (B/BR/BRICAS/GD- Image-Scale2x-0.02.tar.gz)Module GD::Image::Thumbnail (D/DM/DMUEY/GD-Image-Thumbnail-0.02.tar.gz)Module Template::Plugin::GD::Image (A/AB/ABW/Template-GD-2.66.tar.gz)suggestions ? On 6/13/06, Richard Hinkamp - BeSite [EMAIL PROTECTED] wrote: Yes, the GD::Image module :)Regards,RichardDennis Kavadas wrote: hi all i'm getting this error when trying to stat a graph Can't locate object method png via package GD::Image at ../..//Kernel/Modules/SystemStats.pm line 330 Am ii missing a perl module ?___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system?= http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] Malformed UTF-8 character on Date::Pcalc install
hi allwhen i try and install the perl module Date::Pcalc via perl -MCPAN -e shell i get a lot of the below errors...Running the very latest 2.0.4 version on Redhat 9.0Malformed UTF-8 character (1 byte, need 3, after start byte 0xec) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 203.Malformed UTF-8 character (1 byte, need 3, after start byte 0xec) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 203.Malformed UTF-8 character (1 byte, need 3, after start byte 0xec) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 203.Malformed UTF-8 character (1 byte, need 3, after start byte 0xec) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 204.Malformed UTF-8 character (1 byte, need 3, after start byte 0xec) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 204.Malformed UTF-8 character (unexpected continuation byte 0xaa, with no preceding start byte) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected continuation byte 0xaa, with no preceding start byte) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected continuation byte 0xaa, with no preceding start byte) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected continuation byte 0xaa, with no preceding start byte) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected continuation byte 0xaa, with no preceding start byte) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected non-continuation byte 0x62, immediately after start byte 0xe1) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 229.Malformed UTF-8 character (unexpected non-continuation byte 0x61, immediately after start byte 0xe7) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 254.Malformed UTF-8 character (unexpected non-continuation byte 0x6f, immediately after start byte 0xf1) at /root/.cpan/build/Date- Pcalc-1.2/blib/lib/Date/Pcalc.pm line 254.Malformed UTF-8 character (unexpected non-continuation byte 0x73, immediately after start byte 0xea) at /root/.cpan/build/Date-Pcalc-1.2/blib/lib/Date/Pcalc.pm line 255. Anyone have any suggestions ? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
I installed all perl module with Debian's package manager (apt) instead of CPAN, never used CPAN really so don't know how to help, sorry. Regards, Richard Dennis Kavadas wrote: don't you wish it were that easy... when i do a perl -MCPAN -e shell i get the below ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
thanks, no worries !On 6/13/06, Richard Hinkamp - BeSite [EMAIL PROTECTED] wrote: I installed all perl module with Debian's package manager (apt) insteadof CPAN, never used CPAN really so don't know how to help, sorry.Regards,RichardDennis Kavadas wrote: don't you wish it were that easy... when i do a perl -MCPAN -e shell i get the below___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Queue appending HOWTO
[EMAIL PROTECTED] schrieb: Hi everybody, Normally the new tickets will be added at the bottom of the queue. Is there any way to show the new tickets at the top of the queue. Help appreciated Yes there is a way to change this behaviour. Go to SysConfig : Ticket - Frontend::Agent::Ticket::ViewQueue. There you are able to change the order. We have already a otrs-forum where this feature is discussed, only problem at the moment is, that this all is in german. Perhaps this will help you although. http://www.otrs-forum.de/viewtopic.php?t=13 Have a good day, Bye Stefan ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Queue appending HOWTO
Hi all, How we can configure this feature in OTRS release 1.3.2 ? Thanks in advance Guillaume REHM Service Informatique Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 43 fax: 03 88 25 28 03 mail: [EMAIL PROTECTED] web: http://www.bnu.fr otrs a écrit : [EMAIL PROTECTED] schrieb: Hi everybody, Normally the new tickets will be added at the bottom of the queue. Is there any way to show the new tickets at the top of the queue. Help appreciated Yes there is a way to change this behaviour. Go to SysConfig : Ticket - Frontend::Agent::Ticket::ViewQueue. There you are able to change the order. We have already a otrs-forum where this feature is discussed, only problem at the moment is, that this all is in german. Perhaps this will help you although. http://www.otrs-forum.de/viewtopic.php?t=13 Have a good day, Bye Stefan ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] Notifications about new tickets which came through the Web-Frontend
Hi, when my customer creates tickets via E-Mail all of my Users are getting E-Mail Notifications about the newly created ticket. If the customer created the ticket in the Web-Frontend, no of the users which are subscribed to this queue are getting any e-mail notification. Can I change that behavior? regards HilmarGesucht, gefunden: Testen Sie Windows Live Suche für Mobile - Beta ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Queue appending HOWTO
On Tue, 2006-06-13 at 11:36 +0200, Guillaume Rehm wrote: How we can configure this feature in OTRS release 1.3.2 ? otrs a écrit : [EMAIL PROTECTED] schrieb: Hi everybody, Normally the new tickets will be added at the bottom of the queue. Is there any way to show the new tickets at the top of the queue. Help appreciated Yes there is a way to change this behaviour. Go to SysConfig : Ticket - Frontend::Agent::Ticket::ViewQueue. There you are able to change the order. I think this could be what you are looking for: $Self-{TicketZoomExpandSort} = 'reverse' Jim ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
Dennis Kavadas wrote: Yeah, i've run bin/otrs.checkModules and it's not listed (GD::Image, that is) I've also tried installing it manually by downloading it from cpan and building from source, still get the same error though. not really sure whats going on. What OS are you running? I know on Fedora/Red Hat/CentOS you can install the perl-GD package from Dag's repository which has this module. Nils. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] wrong characters
I have often wrong characters in my arriving and outgoing mails, such as Ž instead of the apostroph. (lŽamico instead of l´amico) HOW can I correct this? I think I had once put in the correct ASCII character set, but it seems it´s gone... Please remember me where I have to change this. Thanks, Marc -- Ich verwende die kostenlose Version von SPAMfighter für private Anwender, die bei mir bis jetzt 31413 Spammails entfernt hat. Bezahlende Anwender haben diesen Hinweis nicht in ihren E-Mails. Laden Sie SPAMfighter kostenlos herunter: http://www.spamfighter.com/lde ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] Calendar
Is it possible to give Customers permission to the calendar, I have it installed thon the system? Please advise ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
running it on redhat9.0On 6/13/06, Lemonbit Internet Nils Breunese [EMAIL PROTECTED] wrote: Dennis Kavadas wrote: Yeah, i've run bin/otrs.checkModules and it's not listed (GD::Image, that is) I've also tried installing it manually by downloading it from cpan and building from source, still get the same error though. not really sure whats going on.What OS are you running? I know on Fedora/Red Hat/CentOS you can install the perl-GD package from Dag's repository which has this module.Nils.___OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system?= http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
Op 13-jun-2006, om 15:42 heeft Dennis Kavadas het volgende geschreven: running it on redhat9.0 Then I'd recommend adding Dag's yum repository and then install perl- GD to get the GD modules. Dag has most CPAN modules available (amongst a lot of other packages), easily installable via yum (or apt if you use that). On 6/13/06, Lemonbit Internet Nils Breunese [EMAIL PROTECTED] wrote: Dennis Kavadas wrote: Yeah, i've run bin/otrs.checkModules and it's not listed (GD::Image, that is) I've also tried installing it manually by downloading it from cpan and building from source, still get the same error though. not really sure whats going on. What OS are you running? I know on Fedora/Red Hat/CentOS you can install the perl-GD package from Dag's repository which has this module. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] Can't locate object method png via package GD::Image
also make sure that the otrs user's environment variable has the gd path in it? -Original Message- From: [EMAIL PROTECTED] on behalf of Nils Breunese (Lemonbit Internet) Sent: Tue 6/13/2006 10:16 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Can't locate object method png via package GD::Image Op 13-jun-2006, om 15:42 heeft Dennis Kavadas het volgende geschreven: running it on redhat9.0 Then I'd recommend adding Dag's yum repository and then install perl- GD to get the GD modules. Dag has most CPAN modules available (amongst a lot of other packages), easily installable via yum (or apt if you use that). On 6/13/06, Lemonbit Internet Nils Breunese [EMAIL PROTECTED] wrote: Dennis Kavadas wrote: Yeah, i've run bin/otrs.checkModules and it's not listed (GD::Image, that is) I've also tried installing it manually by downloading it from cpan and building from source, still get the same error though. not really sure whats going on. What OS are you running? I know on Fedora/Red Hat/CentOS you can install the perl-GD package from Dag's repository which has this module. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ winmail.dat___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Can't locate object method png via package GD::Image
* Abwesenheitsnotiz * Vom 14.6. bis einschliesslich 19.6.2006 bin ich nicht im Büro zu erreichen. Ihre Nachricht wird nicht weitergeleitet. In dringenden Fällen wenden Sie sich bitte an den EDV Support der VVA ([EMAIL PROTECTED] / Tel.: 0211-7357.911). Mit freundlichen Grüßen Ariano Bertacca ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs-de] Layout gruppenabhängig
Nachtrag: Das Layout soll natürlich nicht gruppenabhängig sein, da ein User ja mehreren Gruppen zugeordnet sein kann, sondern Kunden(gruppen)-Abhängig. Dass heisst, alle User, die zu einer Kundengruppe gehören, sollen das gleiche Layout erhalten. Wobei sich das Layout der Kundengruppen unterscheiden soll. -- Das moralische Handeln steht nicht in Konkurrenz zum legalen Handeln, bedeutet vielmehr dessen Verschärfung. Echte DSL-Flatrate dauerhaft für 0,- Euro*! Feel free mit GMX DSL! http://www.gmx.net/de/go/dsl ___ OTRS Mailingliste: otrs-de - Webpage: http://otrs.org/ Archiv: http://lists.otrs.org/pipermail/otrs-de/ Listenabo verwalten: http://lists.otrs.org/cgi-bin/listinfo/otrs-de/ Support oder Consulting fuer Ihr OTRS System? = http://www.otrs.com/