Re: [otrs] System Error
Yes I did and the result is : [EMAIL PROTECTED] alexis]# /opt/otrs/bin/otrs.checkModules CGI ... ok Date::Pcalc ... ok Date::Format ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok Crypt::PasswdMD5 ... ok LWP::UserAgent ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... ok Net::LDAP ... ok Net::SMTP ... ok Authen::SASL ... ok GD ... ok GD::Text ... ok GD::Graph ... ok GD::Graph::lines ... ok GD::Text::Align ... ok XML::Parser ... ok PDF::API2 ... ok Compress::Zlib ... ok 2008/1/20, Peter van Beugen <[EMAIL PROTECTED]>: > > did you check if you have installed all the perl modules? > ~otrs/bin/otrs.checkModules > > > > > Van: [EMAIL PROTECTED] namens Alexis Gingras > Verzonden: za 19-1-2008 5:23 > Aan: User questions and discussions about OTRS.org > Onderwerp: [otrs] System Error > > > Hi , > I would like to try otrs but I never been able to make my installation > work. My new error is : > > > Software error: > > Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm > line 30. > > For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this > error message and the time and date of the error. > > > I get this right after I log in with the default user [EMAIL PROTECTED] In > otrs log file i have : > [Fri Jan 18 22:48:28 2008][Notice][Kernel::System::Auth::DB::Auth] User: > [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 127.0.0.1). > And in the apache log : > [Fri Jan 18 22:48:30 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:30 > 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: > http://127.0.0.1/otrs/index.pl > [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 > 2008] index.pl: Subroutine Load redefined at (eval 1190) line 4., referer: > http://127.0.0.1/otrs/index.pl > [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 > 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: > http://127.0.0.1/otrs/index.pl > [Fri Jan 18 22:48:38 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:38 > 2008] index.pl: Got no TicketObject! at > ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30., referer: > http://127.0.0.1/otrs/index.pl > So if anyone can help me here PLEASE!!! > Thanks > -- > Alexis Gingras > > > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] System Error
Im using Fedora Core 7. And the CVS version of OTRS. I cannot change the os Since OTRS will run a dedicated server. Right now Im triying to install it on my test server. 2008/1/19, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]>: > > Alexis Gingras wrote: > > > I would like to try otrs but I never been able to make my > > installation work. My new error is : > > Software error: > > Got no TicketObject! at ../..//Kernel/Output/HTML/ > > NavBarModuleAdmin.pm line 30. > > For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving > > this error message and the time and date of the error. > > > > > > I get this right after I log in with the default user > > [EMAIL PROTECTED] In otrs log file i have : > > [Fri Jan 18 22:48:28 2008][Notice][Kernel::System::Auth::DB::Auth] > > User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 127.0.0.1). > > And in the apache log : > > [Fri Jan 18 22:48:30 2008] [error] [client 127.0.0.1] [Fri Jan 18 > > 22:48:30 2008] index.pl: Subroutine Load redefined at (eval 38) line > > 4., referer: http://127.0.0.1/otrs/index.pl > > [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 > > 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 1190) > > line 4., referer: http://127.0.0.1/otrs/index.pl > > [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 > > 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 38) line > > 4., referer: http://127.0.0.1/otrs/index.pl > > [Fri Jan 18 22:48:38 2008] [error] [client 127.0.0.1] [Fri Jan 18 > > 22:48:38 2008] index.pl: Got no TicketObject! at ../..//Kernel/ > > Output/HTML/NavBarModuleAdmin.pm line 30., referer: > http://127.0.0.1/otrs/index.pl > > So if anyone can help me here PLEASE!!! > > What OS and what version of OTRS are you using? > > Nils Breunese. > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] System Error
Hi , I would like to try otrs but I never been able to make my installation work. My new error is : Software error: Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30. For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this error message and the time and date of the error. I get this right after I log in with the default user [EMAIL PROTECTED] In otrs log file i have : [Fri Jan 18 22:48:28 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 127.0.0.1). And in the apache log : [Fri Jan 18 22:48:30 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:30 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: http://127.0.0.1/otrs/index.pl [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 1190) line 4., referer: http://127.0.0.1/otrs/index.pl [Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: http://127.0.0.1/otrs/index.pl [Fri Jan 18 22:48:38 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:38 2008] index.pl: Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30., referer: http://127.0.0.1/otrs/index.pl So if anyone can help me here PLEASE!!! Thanks -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] Installation problem ?
Anyone can give me some advice on how the solve my problem? 2008/1/17, Alexis Gingras <[EMAIL PROTECTED]>: > > Thanks for the hints. After using the cvs version i got rid of the > internal server error. But now i have > > Software Error: > Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line > 30. > > I looked into the doc if I missed something in the installation process > but I don't think so. Im not sure what im doing wrong ! > Thanks ! > > 2008/1/16, Peter van Beugen <[EMAIL PROTECTED]>: > > > > Work-arounds: > > > > - Install older perl modules on Fedora 7 (already figured out > > in this list) > > > > - Use Fedora Core 6 > > > > - Use OTRS CVS version > > > > - Wait for 2.2.5… (I think –and hope- it will be released this > > month….) > > > > > > > > Regards, > > > > Peter van Beugen > > > > > > > > *Van:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *Namens *Alexis > > Gingras > > *Verzonden:* dinsdag 15 januari 2008 19:44 > > *Aan:* User questions and discussions about OTRS.org > > *Onderwerp:* Re: [otrs] Installation problem ? > > > > > > > > Yeah, > > After some research I saw that otrs add some problem with perl >=5.8.25. > > But I didn't saw any workaround or any release date for otrs 2.2.5. Does > > anyone know it? > > Thanks > > > > 2008/1/15, Peter van Beugen <[EMAIL PROTECTED]>: > > > > I think I read a thing about Fedora 7/8 and the new perl modules which > > are the problem > > > > This bug is fixed in the upcoming 2.2.5 release: > > > > - (2008/01/03) Fixed bug# 2491 - OTRS crash's after initial login on > > fresh > > > > installation on fedora 7, fedora 8, altlinux and ActiveState Perl on > > win32. > > > > See: > > > > http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545&view=markup > > > > Regards, > > > > Peter van Beugen > > > > -Oorspronkelijk bericht- > > Van: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]<[EMAIL PROTECTED]>] > > Namens Lars Jørgensen > > Verzonden: dinsdag 15 januari 2008 13:52 > > Aan: otrs@otrs.org > > Onderwerp: RE: [otrs] Installation problem ? > > > > > If the Fedora package is not working for you, you might want > > > > > to file a bug in Fedora's bug tracker. The current version of OTRS is > > 2.2.4, I > > > > > believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org . > > > > Let me sugggest a manual installation. I did it with absolutely no OTRS > > experience just by following the instructions on otrs.org. This way > > you'll be running the latest release and you end up knowing a little bit > > about OTRS in the process. > > > > I installed it on a Debian stable if that's any help for you. > > > > > > > > -- > > > > Lars > > > > _______ > > > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > > Archive: http://lists.otrs.org/pipermail/otrs > > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > Support or consulting for your OTRS system? > > > > =http://www.otrs.com/ > > > > > > _______ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > => http://www.otrs.com/ > > > > > > > > > > -- > > Alexis Gingras > > > > > > ___ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > => http://www.otrs.com/ > > > > > > -- > Alexis Gingras > > > -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] Installation problem ?
Thanks for the hints. After using the cvs version i got rid of the internal server error. But now i have Software Error: Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30. I looked into the doc if I missed something in the installation process but I don't think so. Im not sure what im doing wrong ! Thanks ! 2008/1/16, Peter van Beugen <[EMAIL PROTECTED]>: > > Work-arounds: > > - Install older perl modules on Fedora 7 (already figured out in > this list) > > - Use Fedora Core 6 > > - Use OTRS CVS version > > - Wait for 2.2.5… (I think –and hope- it will be released this > month….) > > > > Regards, > > Peter van Beugen > > > > *Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Alexis > Gingras > *Verzonden:* dinsdag 15 januari 2008 19:44 > *Aan:* User questions and discussions about OTRS.org > *Onderwerp:* Re: [otrs] Installation problem ? > > > > Yeah, > After some research I saw that otrs add some problem with perl >=5.8.25. > But I didn't saw any workaround or any release date for otrs 2.2.5. Does > anyone know it? > Thanks > > 2008/1/15, Peter van Beugen <[EMAIL PROTECTED]>: > > I think I read a thing about Fedora 7/8 and the new perl modules which are > the problem > > This bug is fixed in the upcoming 2.2.5 release: > > - (2008/01/03) Fixed bug# 2491 - OTRS crash's after initial login on fresh > > installation on fedora 7, fedora 8, altlinux and ActiveState Perl on > win32. > > See: > > http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545&view=markup > > Regards, > > Peter van Beugen > > -Oorspronkelijk bericht- > Van: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]<[EMAIL PROTECTED]>] > Namens Lars Jørgensen > Verzonden: dinsdag 15 januari 2008 13:52 > Aan: otrs@otrs.org > Onderwerp: RE: [otrs] Installation problem ? > > > If the Fedora package is not working for you, you might want > > > to file a bug in Fedora's bug tracker. The current version of OTRS is > 2.2.4, I > > > believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org . > > Let me sugggest a manual installation. I did it with absolutely no OTRS > experience just by following the instructions on otrs.org. This way you'll > be running the latest release and you end up knowing a little bit about OTRS > in the process. > > I installed it on a Debian stable if that's any help for you. > > > > -- > > Lars > > ___ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > =http://www.otrs.com/ > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > > > > -- > Alexis Gingras > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] Installation problem ?
Yeah, After some research I saw that otrs add some problem with perl >=5.8.25. But I didn't saw any workaround or any release date for otrs 2.2.5. Does anyone know it? Thanks 2008/1/15, Peter van Beugen <[EMAIL PROTECTED]>: > > I think I read a thing about Fedora 7/8 and the new perl modules which > are the problem > > This bug is fixed in the upcoming 2.2.5 release: > > - (2008/01/03) Fixed bug# 2491 - OTRS crash's after initial login on fresh > > installation on fedora 7, fedora 8, altlinux and ActiveState Perl on > win32. > > See: > > ***http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545&view=markup*<http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545&view=markup> > > Regards, > > Peter van Beugen > > -Oorspronkelijk bericht- > Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]<[EMAIL PROTECTED]>] > Namens Lars Jørgensen > Verzonden: dinsdag 15 januari 2008 13:52 > Aan: otrs@otrs.org > Onderwerp: RE: [otrs] Installation problem ? > > > If the Fedora package is not working for you, you might want > > > to file a bug in Fedora's bug tracker. The current version of OTRS is > 2.2.4, I > > > believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org. > > Let me sugggest a manual installation. I did it with absolutely no OTRS > experience just by following the instructions on otrs.org. This way you'll > be running the latest release and you end up knowing a little bit about OTRS > in the process. > > I installed it on a Debian stable if that's any help for you. > > -- > > Lars > > ___ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > =http://www.otrs.com/ > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Installation problem ?
Hi, I wan't to try otrs. I use Fedora Core 7 so I used the rpm package. The installation went well. But when I log in I got a 500 internal server error. When i look at the otrs log file I got : [Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 127.0.0.1). Nothing there. Now I looked into the apache error_log and WOW : [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0a7d6c, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0a857c, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0957d4, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa09e520, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0950a8, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0x9c983d0, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0a7f4c, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa09efac, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0953a8, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa0a7b14, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0x9c983a0, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala r: SV 0xa09e88c, Perl interpreter: 0x93dc008 at ../..//Kernel/System/Config.pm line 1325., referer: http://127.0.0.1/otrs/ind ex.pl [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] [Mon Jan 14 21:24:38 2008] index.pl: Attempt to free unreferenced scala . And it goes on and on. The last line is [Mon Jan 14 21:24:38 2008] [error] [client 127.0.0.1] Premature end of script headers: index.pl, referer: http://127.0.0.1/otrs/index.pl When I do the checkModule script I got : [EMAIL PROTECTED] /]# /opt/otrs/bin/otrs.checkModules CGI ... ok Date::Pcalc ... ok Date::Format ... ok DBI ... ok DBD::mysql ... ok Digest::MD5 ... ok Crypt::PasswdMD5 ... ok LWP::UserAgent ... ok IO::Scalar ... ok IO::Wrap ... ok MIME::Base64 ... ok MIME::Tools ... ok Mail::Internet ... ok Net::DNS ... ok Net::POP3 ... ok Net::LDAP ... ok Net::SMTP ... ok Authen::SASL ... ok GD ... ok GD::Text ... ok GD::Graph ... ok GD::Graph::lines ... ok GD::Text::Align ... ok XML::Parser ... ok PDF::API2 ... ok Compress::Zlib ... ok So im confuse ... Can anyone help me please? -- Alexis Gingras ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/