Re: Missing items in search results

[Web Admin]

Great are the mysteries of SharePoint. :)


On 1 March 2013 15:04, Dylan Tusler
wrote:

>  Well, after we had this issue for a few days, I went through and
> inspected all our Scopes rules (didn't change anything, mind you) and
> suddenly everything was working again.
>
>
>
> No idea what happened there. I can't even imagine what combination of
> circumstances could result in such bizarre behaviour, but there you go.
>
>
>
> Thanks for the advice, everyone.
>
>
>
>  Dylan Tusler
>
> Team Lead Data, Development & Integration
> ICTS Branch
> Sunshine Coast Regional Council
> P 07 5420 8002
> E dylan.tus...@sunshinecoast.qld.gov.au
> A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
> W www.sunshinecoast.qld.gov.au
>
> Please consider the sanity of others before replying to replies to replies
> to this email. Sometimes it just makes more sense to pick up the phone.
>   --
> *From:* ozmoss-boun...@ozmoss.com [ozmoss-boun...@ozmoss.com] on behalf
> of Ivan Wilson [iv...@sharepointgurus.net]
> *Sent:* Wednesday, 27 February 2013 5:04 PM
> *To:* ozMOSS
> *Subject:* RE: Missing items in search results
>
>   Try clearing your content index and doing a full crawl (once everyone
> has packed up for the day/weekend)
>
>
>
> *From:* ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] *On
> Behalf Of *Dylan Tusler
> *Sent:* Wednesday, 27 February 2013 3:57 PM
> *To:* ozmoss@ozmoss.com
> *Subject:* Missing items in search results
>
>
>
> We had added files from a network drive to SharePoint 2010 for federated
> searching. It was working fine. Too fine, in fact, as some stuff was
> appearing there than shouldn't have been, and we were asked to shut it down
> for a bit of housekeeping.
>
>
>
> We turned off the results display by going into Search Service
> Application: Scope Properties and Rules, and modifying a rule
> "ContentSource = File Shares" to "ContentSource <> File Shares"
>
>
>
> This worked fine. Items from file shares disappeared from search results,
> but the crawling and indexing is still going on.
>
>
>
> A few days ago we were asked to switch it back on again, so we reversed
> the change above. Now, when I search SharePoint, I see items from file
> shares in the search results, but most other users do not.
>
>
>
> *So far as I can tell, it looks like SharePoint Admins can see these
> files and Non-Admins can't.*
>
>
>
> Why is this happening? How do we get things back to where they were before?
>
>
>
> We've verified that items that appear in our search results are accessible
> to non-admin users if we email links to them. This is not a security
> trimming issue.
>
>
>
> Dylan Tusler
>
>
> Team Lead Data, Development & Integration
> ICTS Branch
> Sunshine Coast Regional Council
> P 07 5420 8002
> E dylan.tus...@sunshinecoast.qld.gov.au
> A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
> W www.sunshinecoast.qld.gov.au
>
> Please consider the sanity of others before replying to replies to replies
> to this email. Sometimes it just makes more sense to pick up the phone.
>
> [image: Sunshine Coast Council]  <http://www.sunshinecoast.qld.gov.au/>
>
> [image: Sunshine Coast Council is on Facebook] 
> <https://www.facebook.com/SunshineCoastCouncil>__
> __
> To find out more about the Sunshine Coast Council, visit your local office
> at Caloundra, Maroochydore, Nambour or Tewantin or visit us online at
> www.sunshinecoast.qld.gov.au. <http://www.sunshinecoast.qld.gov.au/> If
> correspondence includes personal information, please refer to Council's
> Privacy 
> Policy<http://www.sunshinecoast.qld.gov.au/sitePage.cfm?code=disclaimer>
>
> This email and any attachments are confidential and only for the use of
> the addressee. If you have received this email in error you are requested
> to notify the sender by return email or contact council on 07 5475 7272,
> and are prohibited from forwarding, printing, copying or using it in
> anyway, in whole or part. Please note that some council staff utilise
> mobile devices, which may result in information being transmitted overseas
> prior to delivery of any communication to the device. In sending an email
> to Council you are agreeing that the content of your email may be
> transmitted overseas.
> Any views expressed in this email are the author's, except where the email
> makes it clear otherwise. The unauthorised publication of an email and any
> attachments generated for the official functions of council is strictly
> prohibited. Pleas

RE: Missing items in search results

[Dylan Tusler]

Well, after we had this issue for a few days, I went through and inspected all 
our Scopes rules (didn't change anything, mind you) and suddenly everything was 
working again.



No idea what happened there. I can't even imagine what combination of 
circumstances could result in such bizarre behaviour, but there you go.



Thanks for the advice, everyone.



Dylan Tusler

Team Lead Data, Development & Integration
ICTS Branch
Sunshine Coast Regional Council
P 07 5420 8002
E 
dylan.tus...@sunshinecoast.qld.gov.au<mailto:dylan.tus...@sunshinecoast.qld.gov.au>
A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
W www.sunshinecoast.qld.gov.au<http://www.sunshinecoast.qld.gov.au/>

Please consider the sanity of others before replying to replies to replies to 
this email. Sometimes it just makes more sense to pick up the phone.


From: ozmoss-boun...@ozmoss.com [ozmoss-boun...@ozmoss.com] on behalf of Ivan 
Wilson [iv...@sharepointgurus.net]
Sent: Wednesday, 27 February 2013 5:04 PM
To: ozMOSS
Subject: RE: Missing items in search results

Try clearing your content index and doing a full crawl (once everyone has 
packed up for the day/weekend)

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Dylan Tusler
Sent: Wednesday, 27 February 2013 3:57 PM
To: ozmoss@ozmoss.com
Subject: Missing items in search results


We had added files from a network drive to SharePoint 2010 for federated 
searching. It was working fine. Too fine, in fact, as some stuff was appearing 
there than shouldn't have been, and we were asked to shut it down for a bit of 
housekeeping.



We turned off the results display by going into Search Service Application: 
Scope Properties and Rules, and modifying a rule "ContentSource = File Shares" 
to "ContentSource <> File Shares"



This worked fine. Items from file shares disappeared from search results, but 
the crawling and indexing is still going on.



A few days ago we were asked to switch it back on again, so we reversed the 
change above. Now, when I search SharePoint, I see items from file shares in 
the search results, but most other users do not.



So far as I can tell, it looks like SharePoint Admins can see these files and 
Non-Admins can't.



Why is this happening? How do we get things back to where they were before?



We've verified that items that appear in our search results are accessible to 
non-admin users if we email links to them. This is not a security trimming 
issue.



Dylan Tusler

Team Lead Data, Development & Integration
ICTS Branch
Sunshine Coast Regional Council
P 07 5420 8002
E 
dylan.tus...@sunshinecoast.qld.gov.au<mailto:dylan.tus...@sunshinecoast.qld.gov.au>
A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
W www.sunshinecoast.qld.gov.au<http://www.sunshinecoast.qld.gov.au/>

Please consider the sanity of others before replying to replies to replies to 
this email. Sometimes it just makes more sense to pick up the phone.
[Sunshine Coast Council] <http://www.sunshinecoast.qld.gov.au/>

[Sunshine Coast Council is on Facebook] 
<https://www.facebook.com/SunshineCoastCouncil> __ __
To find out more about the Sunshine Coast Council, visit your local office at 
Caloundra, Maroochydore, Nambour or Tewantin or visit us online at 
www.sunshinecoast.qld.gov.au.<http://www.sunshinecoast.qld.gov.au/> If 
correspondence includes personal information, please refer to Council's Privacy 
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This email and any attachments are confidential and only for the use of the 
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To find out more about the Sunshine Coast Regional Council, visit your local 
office at Caloundra, Maroochydore, Nambour or Tewantin or visit us online at 
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please refer to Council's Privacy Policy at http://www.sunshinecoast.qld.gov.au 
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This email 

RE: Missing items in search results

[Ivan Wilson]

Try clearing your content index and doing a full crawl (once everyone has 
packed up for the day/weekend)

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Dylan Tusler
Sent: Wednesday, 27 February 2013 3:57 PM
To: ozmoss@ozmoss.com
Subject: Missing items in search results


We had added files from a network drive to SharePoint 2010 for federated 
searching. It was working fine. Too fine, in fact, as some stuff was appearing 
there than shouldn't have been, and we were asked to shut it down for a bit of 
housekeeping.



We turned off the results display by going into Search Service Application: 
Scope Properties and Rules, and modifying a rule "ContentSource = File Shares" 
to "ContentSource <> File Shares"



This worked fine. Items from file shares disappeared from search results, but 
the crawling and indexing is still going on.



A few days ago we were asked to switch it back on again, so we reversed the 
change above. Now, when I search SharePoint, I see items from file shares in 
the search results, but most other users do not.



So far as I can tell, it looks like SharePoint Admins can see these files and 
Non-Admins can't.



Why is this happening? How do we get things back to where they were before?



We've verified that items that appear in our search results are accessible to 
non-admin users if we email links to them. This is not a security trimming 
issue.



Dylan Tusler

Team Lead Data, Development & Integration
ICTS Branch
Sunshine Coast Regional Council
P 07 5420 8002
E 
dylan.tus...@sunshinecoast.qld.gov.au
A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
W www.sunshinecoast.qld.gov.au

Please consider the sanity of others before replying to replies to replies to 
this email. Sometimes it just makes more sense to pick up the phone.
[Sunshine Coast Council]

[Sunshine Coast Council is on 
Facebook]__ __
To find out more about the Sunshine Coast Council, visit your local office at 
Caloundra, Maroochydore, Nambour or Tewantin or visit us online at 
www.sunshinecoast.qld.gov.au. If 
correspondence includes personal information, please refer to Council's Privacy 
Policy

This email and any attachments are confidential and only for the use of the 
addressee. If you have received this email in error you are requested to notify 
the sender by return email or contact council on 07 5475 7272, and are 
prohibited from forwarding, printing, copying or using it in anyway, in whole 
or part. Please note that some council staff utilise mobile devices, which may 
result in information being transmitted overseas prior to delivery of any 
communication to the device. In sending an email to Council you are agreeing 
that the content of your email may be transmitted overseas.
Any views expressed in this email are the author's, except where the email 
makes it clear otherwise. The unauthorised publication of an email and any 
attachments generated for the official functions of council is strictly 
prohibited. Please note that council is subject to the Right to Information Act 
2009 (Qld) and Information Privacy Act 2009 (Qld).
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RE: Missing items in search results

[Chris Grist]

Stumped me..

My next step would be to create a brand new scope and see if that works as 
expected, if so delete/recreate/rename to what you ened.

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Dylan Tusler
Sent: Wednesday, 27 February 2013 3:27 PM
To: ozmoss@ozmoss.com
Subject: Missing items in search results


We had added files from a network drive to SharePoint 2010 for federated 
searching. It was working fine. Too fine, in fact, as some stuff was appearing 
there than shouldn't have been, and we were asked to shut it down for a bit of 
housekeeping.



We turned off the results display by going into Search Service Application: 
Scope Properties and Rules, and modifying a rule "ContentSource = File Shares" 
to "ContentSource <> File Shares"



This worked fine. Items from file shares disappeared from search results, but 
the crawling and indexing is still going on.



A few days ago we were asked to switch it back on again, so we reversed the 
change above. Now, when I search SharePoint, I see items from file shares in 
the search results, but most other users do not.



So far as I can tell, it looks like SharePoint Admins can see these files and 
Non-Admins can't.



Why is this happening? How do we get things back to where they were before?



We've verified that items that appear in our search results are accessible to 
non-admin users if we email links to them. This is not a security trimming 
issue.



Dylan Tusler

Team Lead Data, Development & Integration
ICTS Branch
Sunshine Coast Regional Council
P 07 5420 8002
E 
dylan.tus...@sunshinecoast.qld.gov.au
A Locked Bag 72, Sunshine Coast Mail Centre QLD 4560
W www.sunshinecoast.qld.gov.au

Please consider the sanity of others before replying to replies to replies to 
this email. Sometimes it just makes more sense to pick up the phone.
[Image removed by sender. Sunshine Coast 
Council]

[Image removed by sender. Sunshine Coast Council is on 
Facebook]__ __
To find out more about the Sunshine Coast Council, visit your local office at 
Caloundra, Maroochydore, Nambour or Tewantin or visit us online at 
www.sunshinecoast.qld.gov.au. If 
correspondence includes personal information, please refer to Council's Privacy 
Policy

This email and any attachments are confidential and only for the use of the 
addressee. If you have received this email in error you are requested to notify 
the sender by return email or contact council on 07 5475 7272, and are 
prohibited from forwarding, printing, copying or using it in anyway, in whole 
or part. Please note that some council staff utilise mobile devices, which may 
result in information being transmitted overseas prior to delivery of any 
communication to the device. In sending an email to Council you are agreeing 
that the content of your email may be transmitted overseas.
Any views expressed in this email are the author's, except where the email 
makes it clear otherwise. The unauthorised publication of an email and any 
attachments generated for the official functions of council is strictly 
prohibited. Please note that council is subject to the Right to Information Act 
2009 (Qld) and Information Privacy Act 2009 (Qld).

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