Re: OT - Hard Disk Oddity

2011-07-07 Thread P. J. Alling

On 7/6/2011 11:17 AM, John Sessoms wrote:

From: Godfrey DiGiorgi
On Tue, Jul 5, 2011 at 4:49 PM, Brian Walters 
supera1...@fastmail.fm wrote:

Thanks for the feedback, Godders.

The disk (a Western Digital 'My Book')...

Say no more. I've had one of my own and three clients' WD My Book
enclosures go bad all of a sudden. Mine was a 2T WD MyBook RAID
enclosure. I pulled the two 1T drives out, put them into quality
enclosures (Other World Computing Mercury Elite Pro quad interface)
after the WD enclosure died and have been running them for the past
three years this way. Same for the clients' MyBooks.

The drives are likely all right, it's the enclosure that sucks. Almost
like Sigma lenses ... ]'-)

I still have one of those MyBook RAIDs running. It's occasionally
flakey. One of these days I'll get a Mercury Elite Pro RAID enclosure,
move the drives over, and reformat, reload them from the other archive
drive. Meanwhile, there's no risk of data loss as the enclosure is the
second archive backup, not used for day-to-day work and mirrored from
the first archive backup.


Strangely the 1970 Buick LeSaber had the most over designed hack I've 
ever seen.  The damned thing looked like it could raise a battle ship.  
The little scissors jack in most every other car looks less than puny by 
comparison.




It may not be the enclosures. I think the power transformer is the 
more likely culprit. The ones WD includes with the MyBook are crap.


There was an old joke going around when I was younger about American 
automobile manufacturers ...


Q: Why does GM put a $2.00 jack in a $3,000 car?
A: Because they ran out of $1.00 jacks.

Fits WD MyBook wall warts to a T.



$3,000 car? I did say it was an *OLD* joke. You can substitute 
whichever manufacturer you love to hate for GM; doesn't even have to 
be an American company.



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Re: OT - Hard Disk Oddity

2011-07-07 Thread Brian Walters
On Wed, 06 Jul 2011 18:39 -0700, Mark Cassino markcass...@ymail.com
wrote:
 I had 5 of these 500 gb My Books drives and they generally worked well.
 One 
 drive failed and took it to a local shop and they pulled the drive and
 put it in 
 a generic enclosure - worked fine with no problems. The generic enclosure
 didn't 
 cost more than $25 IIRC. So - you might want to just back up the flaky
 drive and 
 have it put in a new enclosure. If it still has problems then the drive
 itself 
 is flaky and you may as well just get rid of it or relegate it to just
 data 
 transfers or something. Otherwise, like mine, it may work fine.
 
  I have since upgraded to a couple of 3TB drives and 2 of the 500 GB drives 
 to 
 have two copies of everything - and I drop off one set of thethe drives
 at a 
 local computer shop that has their own data center every few months to
 archive 
 everything remotely. 
 
 
 The remaining My Books are not getting much use - they join the 200 gb
 drives 
 etc that are big enough to be useful to too small to be valuable...
 
 Good luck- --
 


Thanks, Mark.  I backed up the My Book a month or two back, so there's
nothing there now that's unrecoverable.  I'll try out the suggestions
offered by you and others to see if the drive can be restored. In the
meantime, I'll just use it for temporary storage.


  
Cheers

Brian

++
Brian Walters
Western Sydney Australia
http://lyons-ryan.org/southernlight/


 
 
 - Original Message 
 From: John Sessoms jsessoms...@nc.rr.com
 To: pdml@pdml.net
 Sent: Tue, July 5, 2011 8:56:56 PM
 Subject: RE: OT - Hard Disk Oddity
 
 From: Brian Walters
  G'day all
 
  For several months one of my external hard drives has been acting a bit
  'flaky'.
 
  The drive is permanently attached to the PC but when the computer boots
  there is no sign of the drive in Windows Explorer.  However, after about
  10-15 minutes, the autoplay window magically appears and the operating
  system reads the drive, which then becomes available.  The drive
  continues to work properly thereafter - until the next boot when the
  process starts over again.
 
  My question is whether the hard disk itself is on the way to hard disk
  hell or whether the drive controller is likely to be the culprit.  Or
  could it be a faulty USB cable? Would it be worth extracting the drive
  from its case and try installing it in a new case? The drive is about
  three and a half years old.
 
  Note that I'm not relying on this drive as a primary back up any more,
  but it is convenient if it keeps working.  And I'm just curious as to
  why the drive would be behaving like this.
 
 
 
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RE: OT - Hard Disk Oddity

2011-07-06 Thread John Sessoms

From: Brian Walters

On Tue, 05 Jul 2011 20:56 -0400, John Sessoms jsessoms...@nc.rr.com wrote:

From: Brian Walters

G'day all

For several months one of my external hard drives has been acting a bit
'flaky'.

The drive is permanently attached to the PC but when the computer boots
there is no sign of the drive in Windows Explorer.  However, after about
10-15 minutes, the autoplay window magically appears and the operating
system reads the drive, which then becomes available.  The drive
continues to work properly thereafter - until the next boot when the
process starts over again.

My question is whether the hard disk itself is on the way to hard disk
hell or whether the drive controller is likely to be the culprit.  Or
could it be a faulty USB cable? Would it be worth extracting the drive
from its case and try installing it in a new case? The drive is about
three and a half years old.

Note that I'm not relying on this drive as a primary back up any more,
but it is convenient if it keeps working.  And I'm just curious as to
why the drive would be behaving like this.


Is this perchance a Western Digital MyBook external drive?



Perchance, it is.  A My Book 500GB.


What you're seeing may just be part of the nature of the WD MyBook, 
although I expect the power transformer (wall wart) is getting close to 
failure.


I think all WD MyBooks have inadequate power transformers.

I have two of the WD MyBooks (320GB  500GB) and both of them exhibit 
the same symptoms you describe. When you hook them up they appear dead, 
but if you leave them attached long enough they'll eventually show up.


The 320GB got to the point where it would never start, until I 
inadvertently hooked it to the power supply for the other one and it 
started working again. I replaced that transformer and now they both work.


Or at least work in the fashion of WD MyBooks.

If you need it *right now*, you should have plugged it in half an hour ago.


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Re: OT - Hard Disk Oddity

2011-07-06 Thread John Sessoms

From: Godfrey DiGiorgi

On Tue, Jul 5, 2011 at 4:49 PM, Brian Walters supera1...@fastmail.fm wrote:

Thanks for the feedback, Godders.

The disk (a Western Digital 'My Book')...

Say no more. I've had one of my own and three clients' WD My Book
enclosures go bad all of a sudden. Mine was a 2T WD MyBook RAID
enclosure. I pulled the two 1T drives out, put them into quality
enclosures (Other World Computing Mercury Elite Pro quad interface)
after the WD enclosure died and have been running them for the past
three years this way. Same for the clients' MyBooks.

The drives are likely all right, it's the enclosure that sucks. Almost
like Sigma lenses ... ]'-)

I still have one of those MyBook RAIDs running. It's occasionally
flakey. One of these days I'll get a Mercury Elite Pro RAID enclosure,
move the drives over, and reformat, reload them from the other archive
drive. Meanwhile, there's no risk of data loss as the enclosure is the
second archive backup, not used for day-to-day work and mirrored from
the first archive backup.


It may not be the enclosures. I think the power transformer is the more 
likely culprit. The ones WD includes with the MyBook are crap.


There was an old joke going around when I was younger about American 
automobile manufacturers ...


Q: Why does GM put a $2.00 jack in a $3,000 car?
A: Because they ran out of $1.00 jacks.

Fits WD MyBook wall warts to a T.



$3,000 car? I did say it was an *OLD* joke. You can substitute whichever 
manufacturer you love to hate for GM; doesn't even have to be an 
American company.



-
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Checked by AVG - www.avg.com
Version: 10.0.1388 / Virus Database: 1516/3746 - Release Date: 07/05/11


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Re: OT - Hard Disk Oddity

2011-07-06 Thread Bruce Walker
Brian, while you are doing the other suggested things to try, make sure 
the firmware in your WD MyBook is up-to-date.  Older MyBooks had a 
number of bizarre failure modes like quietly going offline and needing a 
power cycle to wake up.  All symptoms fixed after the 2010 vintage 
firmware update.  I have 4 WD MyBooks and all needed the firmware to 
work properly with my Macs.


BTW, they are all fine now, no snooziness. (Quickly finds wood to touch ...)

-bmw

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Re: OT - Hard Disk Oddity

2011-07-06 Thread Brian Walters
On Wed, 06 Jul 2011 11:30 -0400, Bruce Walker bruce.wal...@gmail.com
wrote:
 Brian, while you are doing the other suggested things to try, make sure 
 the firmware in your WD MyBook is up-to-date.  Older MyBooks had a 
 number of bizarre failure modes like quietly going offline and needing a 
 power cycle to wake up.  All symptoms fixed after the 2010 vintage 
 firmware update.  I have 4 WD MyBooks and all needed the firmware to 
 work properly with my Macs.
 
 BTW, they are all fine now, no snooziness. (Quickly finds wood to touch
 ...)
 



That's interesting.  I never even considered a firmware upgrade.  I'll
check out the WD website.

I'll also follow up John's suggestion re the power supply.  WD seems to
have problems with power supplies that aren't restricted to 'My Book'. 
I had a WD 'Essentials' drive (the one that died suddenly a few weeks
back).  I went through two powers supplies on that one, one of which was
replaced under warranty.  Checking on line I found that the problem was
anything but uncommon.  



Cheers

Brian

++
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Western Sydney Australia
http://lyons-ryan.org/southernlight/


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Re: OT - Hard Disk Oddity

2011-07-06 Thread Mark Cassino
I had 5 of these 500 gb My Books drives and they generally worked well. One 
drive failed and took it to a local shop and they pulled the drive and put it 
in 
a generic enclosure - worked fine with no problems. The generic enclosure 
didn't 
cost more than $25 IIRC. So - you might want to just back up the flaky drive 
and 
have it put in a new enclosure. If it still has problems then the drive itself 
is flaky and you may as well just get rid of it or relegate it to just data 
transfers or something. Otherwise, like mine, it may work fine.

 I have since upgraded to a couple of 3TB drives and 2 of the 500 GB drives to 
have two copies of everything - and I drop off one set of thethe drives at a 
local computer shop that has their own data center every few months to archive 
everything remotely. 


The remaining My Books are not getting much use - they join the 200 gb drives 
etc that are big enough to be useful to too small to be valuable...

Good luck- --

MCC


- Original Message 
From: John Sessoms jsessoms...@nc.rr.com
To: pdml@pdml.net
Sent: Tue, July 5, 2011 8:56:56 PM
Subject: RE: OT - Hard Disk Oddity

From: Brian Walters
 G'day all

 For several months one of my external hard drives has been acting a bit
 'flaky'.

 The drive is permanently attached to the PC but when the computer boots
 there is no sign of the drive in Windows Explorer.  However, after about
 10-15 minutes, the autoplay window magically appears and the operating
 system reads the drive, which then becomes available.  The drive
 continues to work properly thereafter - until the next boot when the
 process starts over again.

 My question is whether the hard disk itself is on the way to hard disk
 hell or whether the drive controller is likely to be the culprit.  Or
 could it be a faulty USB cable? Would it be worth extracting the drive
 from its case and try installing it in a new case? The drive is about
 three and a half years old.

 Note that I'm not relying on this drive as a primary back up any more,
 but it is convenient if it keeps working.  And I'm just curious as to
 why the drive would be behaving like this.



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Re: OT - Hard Disk Oddity

2011-07-05 Thread Godfrey DiGiorgi
I'm no Windows guru but similar things happen on Mac OS X systems.

- Back up that disk to another volume.
- run a file system and hardware check. I don't know what sw is
available on Win to do this, but you should be able to find utilities
inexpensively or free.
- if the drive checks out, it might be a sign of a failing controller
or enclosure interface. Swapping the drive to another known-good
enclosure would demonstrate if the enclosure was failing. Use a known
good cable of course...

At three and a half years old, it's a little young yet to be close to
failure by the averages, but why take chances? A two terabyte drive
AND quality enclosure is barely two hundred dollars these days. I'd
add a new one to the system, clone the data over, then erase and
continue using the old one as a temp or work drive, keeping it backed
up, until it fails. With a suitably comprehensive backup system, the
risk of data loss is small.

On Tuesday, July 5, 2011, Brian Walters supera1...@fastmail.fm wrote:
 G'day all

 For several months one of my external hard drives has been acting a bit
 'flaky'.

 The drive is permanently attached to the PC but when the computer boots
 there is no sign of the drive in Windows Explorer.  However, after about
 10-15 minutes, the autoplay window magically appears and the operating
 system reads the drive, which then becomes available.  The drive
 continues to work properly thereafter - until the next boot when the
 process starts over again.

 My question is whether the hard disk itself is on the way to hard disk
 hell or whether the drive controller is likely to be the culprit.  Or
 could it be a faulty USB cable? Would it be worth extracting the drive
 from its case and try installing it in a new case? The drive is about
 three and a half years old.

 Note that I'm not relying on this drive as a primary back up any more,
 but it is convenient if it keeps working.  And I'm just curious as to
 why the drive would be behaving like this.



 Cheers

 Brian

 ++
 Brian Walters
 Western Sydney Australia
 http://lyons-ryan.org/southernlight/
 --


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Re: OT - Hard Disk Oddity

2011-07-05 Thread Brian Walters
On Tue, 05 Jul 2011 16:09 -0700, Godfrey DiGiorgi
gdigio...@gmail.com wrote:
 I'm no Windows guru but similar things happen on Mac OS X systems.
 
 - Back up that disk to another volume.
 - run a file system and hardware check. I don't know what sw is
 available on Win to do this, but you should be able to find utilities
 inexpensively or free.
 - if the drive checks out, it might be a sign of a failing controller
 or enclosure interface. Swapping the drive to another known-good
 enclosure would demonstrate if the enclosure was failing. Use a known
 good cable of course...
 
 At three and a half years old, it's a little young yet to be close to
 failure by the averages, but why take chances? A two terabyte drive
 AND quality enclosure is barely two hundred dollars these days. I'd
 add a new one to the system, clone the data over, then erase and
 continue using the old one as a temp or work drive, keeping it backed
 up, until it fails. With a suitably comprehensive backup system, the
 risk of data loss is small.
 


Thanks for the feedback, Godders.

The disk (a Western Digital 'My Book') has already been backed up to
another - I went out and bought a 1.5 terabyte backup drive a few weeks
ago when my other external drive (a Western Digital 'Essentials') died
suddenly (that one was actually younger than the 'My Book' but my son
installed it in a new enclosure and it seems to be OK so it was probably
a faulty controller in that case).

I originally bought the 'My Book' for my old PC which didn't have a
large internal hard disk, so I was using the My Book drive as a second
drive. I've since upgraded to a new PC with a large internal drive so I
don't really need the external one any more.  But, as you say, it could
be useful as a temp or work drive so I'll double check the cable and
then try it in a new enclosure.


Cheers

Brian

++
Brian Walters
Western Sydney Australia
http://lyons-ryan.org/southernlight/








 On Tuesday, July 5, 2011, Brian Walters supera1...@fastmail.fm wrote:
  G'day all
 
  For several months one of my external hard drives has been acting a bit
  'flaky'.
 
  The drive is permanently attached to the PC but when the computer boots
  there is no sign of the drive in Windows Explorer.  However, after about
  10-15 minutes, the autoplay window magically appears and the operating
  system reads the drive, which then becomes available.  The drive
  continues to work properly thereafter - until the next boot when the
  process starts over again.
 
  My question is whether the hard disk itself is on the way to hard disk
  hell or whether the drive controller is likely to be the culprit.  Or
  could it be a faulty USB cable? Would it be worth extracting the drive
  from its case and try installing it in a new case? The drive is about
  three and a half years old.
 
  Note that I'm not relying on this drive as a primary back up any more,
  but it is convenient if it keeps working.  And I'm just curious as to
  why the drive would be behaving like this.
 
 
 
  Cheers
 
  Brian
 
  ++
  Brian Walters
  Western Sydney Australia
  http://lyons-ryan.org/southernlight/
  --
 
 
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RE: OT - Hard Disk Oddity

2011-07-05 Thread John Sessoms

From: Brian Walters

G'day all

For several months one of my external hard drives has been acting a bit
'flaky'.

The drive is permanently attached to the PC but when the computer boots
there is no sign of the drive in Windows Explorer.  However, after about
10-15 minutes, the autoplay window magically appears and the operating
system reads the drive, which then becomes available.  The drive
continues to work properly thereafter - until the next boot when the
process starts over again.

My question is whether the hard disk itself is on the way to hard disk
hell or whether the drive controller is likely to be the culprit.  Or
could it be a faulty USB cable? Would it be worth extracting the drive
from its case and try installing it in a new case? The drive is about
three and a half years old.

Note that I'm not relying on this drive as a primary back up any more,
but it is convenient if it keeps working.  And I'm just curious as to
why the drive would be behaving like this.



Is this perchance a Western Digital MyBook external drive?


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RE: OT - Hard Disk Oddity

2011-07-05 Thread Brian Walters
On Tue, 05 Jul 2011 20:56 -0400, John Sessoms jsessoms...@nc.rr.com
wrote:
 From: Brian Walters
  G'day all
 
  For several months one of my external hard drives has been acting a bit
  'flaky'.
 
  The drive is permanently attached to the PC but when the computer boots
  there is no sign of the drive in Windows Explorer.  However, after about
  10-15 minutes, the autoplay window magically appears and the operating
  system reads the drive, which then becomes available.  The drive
  continues to work properly thereafter - until the next boot when the
  process starts over again.
 
  My question is whether the hard disk itself is on the way to hard disk
  hell or whether the drive controller is likely to be the culprit.  Or
  could it be a faulty USB cable? Would it be worth extracting the drive
  from its case and try installing it in a new case? The drive is about
  three and a half years old.
 
  Note that I'm not relying on this drive as a primary back up any more,
  but it is convenient if it keeps working.  And I'm just curious as to
  why the drive would be behaving like this.
 
 
 Is this perchance a Western Digital MyBook external drive?
 
 
Perchance, it is.  A My Book 500GB.


Cheers

Brian

++
Brian Walters
Western Sydney Australia
http://lyons-ryan.org/southernlight/


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Re: OT - Hard Disk Oddity

2011-07-05 Thread David Parsons
I have a 1TB that does the same thing.  It will randomly drop off and
reconnect.  I got it second hand and am only using it as a dump area,
so nothing critical for me goes on it.

On Tue, Jul 5, 2011 at 9:09 PM, Brian Walters supera1...@fastmail.fm wrote:
 On Tue, 05 Jul 2011 20:56 -0400, John Sessoms jsessoms...@nc.rr.com
 wrote:
 From: Brian Walters
  G'day all
 
  For several months one of my external hard drives has been acting a bit
  'flaky'.
 
  The drive is permanently attached to the PC but when the computer boots
  there is no sign of the drive in Windows Explorer.  However, after about
  10-15 minutes, the autoplay window magically appears and the operating
  system reads the drive, which then becomes available.  The drive
  continues to work properly thereafter - until the next boot when the
  process starts over again.
 
  My question is whether the hard disk itself is on the way to hard disk
  hell or whether the drive controller is likely to be the culprit.  Or
  could it be a faulty USB cable? Would it be worth extracting the drive
  from its case and try installing it in a new case? The drive is about
  three and a half years old.
 
  Note that I'm not relying on this drive as a primary back up any more,
  but it is convenient if it keeps working.  And I'm just curious as to
  why the drive would be behaving like this.
 

 Is this perchance a Western Digital MyBook external drive?


 Perchance, it is.  A My Book 500GB.


 Cheers

 Brian

 ++
 Brian Walters
 Western Sydney Australia
 http://lyons-ryan.org/southernlight/


 --


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Re: OT - Hard Disk Oddity

2011-07-05 Thread Godfrey DiGiorgi
On Tue, Jul 5, 2011 at 4:49 PM, Brian Walters supera1...@fastmail.fm wrote:
 Thanks for the feedback, Godders.

 The disk (a Western Digital 'My Book')...

Say no more. I've had one of my own and three clients' WD My Book
enclosures go bad all of a sudden. Mine was a 2T WD MyBook RAID
enclosure. I pulled the two 1T drives out, put them into quality
enclosures (Other World Computing Mercury Elite Pro quad interface)
after the WD enclosure died and have been running them for the past
three years this way. Same for the clients' MyBooks.

The drives are likely all right, it's the enclosure that sucks. Almost
like Sigma lenses ... ]'-)

I still have one of those MyBook RAIDs running. It's occasionally
flakey. One of these days I'll get a Mercury Elite Pro RAID enclosure,
move the drives over, and reformat, reload them from the other archive
drive. Meanwhile, there's no risk of data loss as the enclosure is the
second archive backup, not used for day-to-day work and mirrored from
the first archive backup.
-- 
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Re: OT - Hard Disk Oddity

2011-07-05 Thread steve harley

On 2011-07-05 19:55 , Godfrey DiGiorgi wrote:

[...] I pulled the two 1T drives out, put them into quality
enclosures (Other World Computing Mercury Elite Pro quad interface)
after the WD enclosure died and have been running them for the past
three years this way. Same for the clients' MyBooks.

The drives are likely all right, it's the enclosure that sucks. Almost
like Sigma lenses ... ]'-)


often enough with such things it's the power supply that goes bad; i have had a 
power supply go bad with an Other World Computing two-drive RAID case as well; 
it was easy enough to replace the power supply (maybe it could be done with 
Brian's WD drive?) and OWC admitted they'd had a batch of power supplies that 
were unreliable but still made me pay for the replacement; the same RAID case 
also has a flaky fan that needs help to get going on the few occasions i power 
it down




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Re: OT - Hard Disk Oddity

2011-07-05 Thread Godfrey DiGiorgi
On Tue, Jul 5, 2011 at 7:43 PM, steve harley p...@paper-ape.com wrote:
 often enough with such things it's the power supply that goes bad; i have
 had a power supply go bad with an Other World Computing two-drive RAID case
 as well; it was easy enough to replace the power supply (maybe it could be
 done with Brian's WD drive?) and OWC admitted they'd had a batch of power
 supplies that were unreliable but still made me pay for the replacement; the
 same RAID case also has a flaky fan that needs help to get going on the few
 occasions i power it down

Agree ... nothing's perfect. I've (knock on wood) had no problems with
the OWC enclosures to date, and neither have my clients. But I do keep
a spare enclosure just in case.

The WDs I've had and seen that failed weren't power supply failures
... they were firmware failures. The RAID's firmware code just bricked
it, and the others the interface died.
-- 
Godfrey
  godfreydigiorgi.posterous.com

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