Re: Cox Business Internet

[Stephen Partington]

Interesting point of note, With the popularity of htps now running a server
from home is much easier on a personal line than it ever was. the only
weirdness comes from IP address changes.

On Wed, Jul 13, 2016 at 9:58 AM, Lyle Tuttle  wrote:

> I am in Park City, Utah and having my first experience with
> Comcast...visualize me puking!!
>
>
>
> At 09:18 AM 7/13/2016, Michael Butash wrote:
>
> All the incumbent MSO's (cable) and LEC's (ma bell) across the country
> are.  Cox won the first round getting SRP as a Cox customer to NOT give
> fiber to Google in Phoenix with backdoor negotiations, which caused
> Google's initial delay after fanfare.
>
> Cable companies are doing this everywhere, trying to keep Google from
> getting in on their game, from getting city permitting denied to Google
> construction, to fighting to keep them off the telephone poles and deny
> common carrier status.  It's all dirty delay tactics, your tax dollars and
> subscription fees put to good work...
>
> Milo Medin, the head of Google Fiber, started the Cable Modem technology
> market and was responsible for @Home in the 90's that brought it to the
> masses.  He saw the MSO's single-handedly kill off @home in their greed, so
> he has a special interest in making them sweat and silently subvert them
> for revenge.  Sadly, Google is the only one that can, seeing they and
> Comcast co-own the FCC and government in their pockets these days.
>
> -mb
>
>
> On 07/12/2016 08:30 PM, Carl Parrish wrote:
>
> So looking forward to Google Fiber hitting Tempe but it sounds like Cox is
> taking Tempe to court in hopes of stopping it.
>
>
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Re: Cox Business Internet

[Lyle Tuttle]

I am in Park City, Utah and having my first experience with
Comcast...visualize me puking!!

At 09:18 AM 7/13/2016, Michael Butash wrote:
All the incumbent MSO's (cable)
and LEC's (ma bell) across the country are.  Cox won the first round
getting SRP as a Cox customer to NOT give fiber to Google in Phoenix with
backdoor negotiations, which caused Google's initial delay after
fanfare.  

Cable companies are doing this everywhere, trying to keep Google from
getting in on their game, from getting city permitting denied to Google
construction, to fighting to keep them off the telephone poles and deny
common carrier status.  It's all dirty delay tactics, your tax
dollars and subscription fees put to good work...
Milo Medin, the head of Google Fiber, started the Cable Modem technology
market and was responsible for @Home in the 90's that brought it to the
masses.  He saw the MSO's single-handedly kill off @home in their
greed, so he has a special interest in making them sweat and silently
subvert them for revenge.  Sadly, Google is the only one that can,
seeing they and Comcast co-own the FCC and government in their pockets
these days.
-mb

On 07/12/2016 08:30 PM, Carl Parrish wrote:
So looking forward to Google
Fiber hitting Tempe but it sounds like Cox is taking Tempe to court in
hopes of stopping it. 
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Re: Cox Business Internet

[Michael Butash]

  
  
All the incumbent MSO's (cable) and
  LEC's (ma bell) across the country are.  Cox won the first round
  getting SRP as a Cox customer to NOT give fiber to Google in
  Phoenix with backdoor negotiations, which caused Google's initial
  delay after fanfare.  
  
  Cable companies are doing this everywhere, trying to keep Google
  from getting in on their game, from getting city permitting denied
  to Google construction, to fighting to keep them off the telephone
  poles and deny common carrier status.  It's all dirty delay
  tactics, your tax dollars and subscription fees put to good
  work...
  
  Milo Medin, the head of Google Fiber, started the Cable Modem
  technology market and was responsible for @Home in the 90's that
  brought it to the masses.  He saw the MSO's single-handedly kill
  off @home in their greed, so he has a special interest in making
  them sweat and silently subvert them for revenge.  Sadly, Google
  is the only one that can, seeing they and Comcast co-own the FCC
  and government in their pockets these days.
  
  -mb
  
  
  On 07/12/2016 08:30 PM, Carl Parrish wrote:


  
  So looking forward to Google Fiber hitting Tempe but it sounds
  like Cox is taking Tempe to court in hopes of stopping it. 

  

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Re: Cox Business Internet

[Keith Smith]

When I switched to Business a tech came out (I think he was a 
contractor) and checked some levels.  He explained it but I have since 
forgotten what he said.  I recall being close to the limit of not 
qualifying.  But is was good enough.  My house was not wired for cox and 
there was no port.  They had to run it new when I moved in, in 2010.  
There are six houses on the box I connect to and there was only 5 ports. 
 I was the last to connect.




On 2016-07-12 20:18, Michael Butash wrote:

Back when I worked there early 2000's and took over the network from
@home, we'd begun, at times forcibly, to get the business services
installers to refurb the site more than normal contractors might for
"just video".  Mainly if there were even borderline issues, we pushed
them to clean things up up front, replacing buried cable with
conduits, old coax, bad feeders, etc.  Helped a lot when we trained
them to treat it more like a data circuit than an analog video
connection where data path sensitivity was far more necessary, and
seems pretty standard those guys have a good QAM meter when coming
on-site.

Not sure how it is now for later installs, but I'd like to think good
habits hold true, especially since internet and video are all data
connections.

I would think they probably fixed up some of your house cabling when
moving to business, fix old splitters and direct runs, but really
nothing upstream with the network changes with going from res to
business.

If you don't need same day on-site support for an outage on premise,
or open ports for http/smtp, then residential is often more than
adequate.

-mb


On 07/12/2016 06:25 PM, Keith Smith wrote:


I had consumer Cox for maybe 8 years.  I would occasionally experience 
some downtime.  I moved to Cox Business maybe 4 years ago.  Less down 
time.  I work out of my house so the network did not changes, or maybe 
the immediate network did not change.  I am able to run a server, 
which I do not... but did for a short time... Long Story


Speed is ok.  Occasionally things will slow.  Who knows why?

I cannot tell you if there is any downtime in the middle of the night.

Maybe I'll move back to consumer.


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Re: Cox Business Internet

[Carl Parrish]

So looking forward to Google Fiber hitting Tempe but it sounds like Cox is 
taking Tempe to court in hopes of stopping it. 

> On Jul 2, 2016, at 1:52 PM, Todd Cole  wrote:
> 
> I stuck with Residential for the speed, down time seems to be the same as 
> business accounts tho business do get 24/7 service calls and support. a 
> little port work and dns hop was easy to do. And I do prefer Cox vs CL  but 
> Google could be the future---maybe
> Todd
> 
> On Sat, Jul 2, 2016 at 12:48 PM, Sesso  > wrote:
> They don't stand up to their uptime guarantee. Our business line went down a 
> minimum of 2 times a month In phx and one time a month in Chandler. They said 
> it was maintenance and they wouldn't reimburse us. Sometimes it would go down 
> for six hours overnight and we are a 24/7 business.
> 
> Jason
> 
> Sent from my iPhone
> 
> > On Jul 2, 2016, at 12:22 PM, Eric Oyen  > > wrote:
> >
> > well, they do have an uptime guarantee and also several static IP's in the 
> > business package. In all honesty, unless you are running a business, 
> > residential will definitely meet your needs.
> >
> > -eric
> >
> >> On Jul 2, 2016, at 12:32 AM, Nathan England wrote:
> >>
> >> -BEGIN PGP SIGNED MESSAGE-
> >> Hash: SHA1
> >>
> >>
> >> Howdy all,
> >>
> >> It seems my current cox package has expired and my rates are set to sky
> >> rocket. I currently have the premium internet which is 150mbps for
> >> $79.99. I can pay $10 more a month and get the cox business internet
> >> which is 25mbps.
> >>
> >> I'm conflicted with whether or not it is worth the price. My internet
> >> now is pretty fast, I cannot often complain about the speed, but I'm
> >> curious, is the 25mb dedicated better than my 150 on a perfect day?
> >>
> >> - --
> >> 
> >> Nathan England
> >> Web Developer
> >> LAMP Administrator
> >> Information Security
> >> nat...@nmecs.com 
> >> (480) 559-9681 
> >> https://www.nmecs.com 
> >> -BEGIN PGP SIGNATURE-
> >> Version: GnuPG v1
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> >> -END PGP SIGNATURE-
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> to...@azloco.com 
> 602-677-9402
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Re: Cox Business Internet

[Michael Butash]

Back when I worked there early 2000's and took over the network from 
@home, we'd begun, at times forcibly, to get the business services 
installers to refurb the site more than normal contractors might for 
"just video".  Mainly if there were even borderline issues, we pushed 
them to clean things up up front, replacing buried cable with conduits, 
old coax, bad feeders, etc.  Helped a lot when we trained them to treat 
it more like a data circuit than an analog video connection where data 
path sensitivity was far more necessary, and seems pretty standard those 
guys have a good QAM meter when coming on-site.


Not sure how it is now for later installs, but I'd like to think good 
habits hold true, especially since internet and video are all data 
connections.


I would think they probably fixed up some of your house cabling when 
moving to business, fix old splitters and direct runs, but really 
nothing upstream with the network changes with going from res to business.


If you don't need same day on-site support for an outage on premise, or 
open ports for http/smtp, then residential is often more than adequate.


-mb


On 07/12/2016 06:25 PM, Keith Smith wrote:


I had consumer Cox for maybe 8 years.  I would occasionally experience 
some downtime.  I moved to Cox Business maybe 4 years ago.  Less down 
time.  I work out of my house so the network did not changes, or maybe 
the immediate network did not change.  I am able to run a server, 
which I do not... but did for a short time... Long Story


Speed is ok.  Occasionally things will slow.  Who knows why?

I cannot tell you if there is any downtime in the middle of the night.

Maybe I'll move back to consumer.


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Re: Cox Business Internet

[Keith Smith]

They will send you to the termination department where they will offer 
you a deal to stay.




On 2016-07-02 19:25, Bob Elzer wrote:

Have you tried asking them to renew your current plan, or telling them
you will leave if they don't ?

Also, if they say go ahead and leave, hang up and call back and get
someone else and go through the same thing, repeating until you get
the answer you want.

I find most of these reps don't care or don't know what they can offer
you.

When I had roadrunner, they would send me a bill with the new price
for HBO, when I told them to cancel, they would renew the old plan.

It once took me 9 months to get quest to fix my bill, 9 months to find
the right person that knew what they were doing and that I was right.

I'll bet you can get your deal renewed, or a better one.

They really would rather keep you as a customer.

On Jul 2, 2016 12:32 AM, "Nathan England"  wrote:


-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Howdy all,

It seems my current cox package has expired and my rates are set to
sky
rocket. I currently have the premium internet which is 150mbps for
$79.99. I can pay $10 more a month and get the cox business
internet
which is 25mbps.

I'm conflicted with whether or not it is worth the price. My
internet
now is pretty fast, I cannot often complain about the speed, but
I'm
curious, is the 25mb dedicated better than my 150 on a perfect day?

- --

Nathan England
Web Developer
LAMP Administrator
Information Security
nat...@nmecs.com
(480) 559-9681 [1]
https://www.nmecs.com [2]
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Re: Cox Business Internet

[Keith Smith]

I had consumer Cox for maybe 8 years.  I would occasionally experience 
some downtime.  I moved to Cox Business maybe 4 years ago.  Less down 
time.  I work out of my house so the network did not changes, or maybe 
the immediate network did not change.  I am able to run a server, which 
I do not... but did for a short time... Long Story


Speed is ok.  Occasionally things will slow.  Who knows why?

I cannot tell you if there is any downtime in the middle of the night.

Maybe I'll move back to consumer.



On 2016-07-03 18:50, Nathan England wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


What got me even considering this is that at my house, with 150mb
service and a few devices streaming and playing games my general
download speeds and browsing speeds become noticeably bad despite my
speedtests continuously showing awesome speeds.

But at my office, with 50 or so other people using the same Cox
dedicated business account with 100mb speeds, it is consistently faster
than my house. And at the office most people are streaming music and or
netflix while surfing the web, despite all of that traffic speedtests
and general surfing speed is noticeably faster.

My assumption was the dedicated 100mb vs my shared 150mb and I thought
maybe a dedicated 25mb would be cool, plus a bonus of ports I want.

But you are saying there is not difference in the network makes me
really suspicious. What else could be different?





On 2016-07-03 12:32, Michael Butash wrote:

Residential and Business *are* the same infrastructure when it comes
to Cox HFC.  The only thing that differentiates a business customer
from residential is the boot file pushed to the modem at boot, the
speed set up/down, and ip/port access list allowed through.  Of course
your bill too, nice little racket they have going to sell perceived
value as *business* service is somehow really better...

I wouldn't plan on google coming to you unless you're moving to some
swank new subburb of ticky tacky little boxes, but cox can provide
enough bandwidth over hfc you shouldn't care.  Thus why they reclaimed
more of their OTA (over coax rather) spectrum of free/unencrypted
channels so they can resell it for data services bonding up to 32
channels @ ~42mbit ea or 1.4gbit max.

Best thing about fiber is that glass (in theory) is less prone to
dysfunction than copper @ 140 degree surface ground temps.  Less
having to have the provider re-terminate your copper every few years
here...

-mb


On 07/02/2016 01:52 PM, Todd Cole wrote:
I stuck with Residential for the speed, down time seems to be the 
same as business accounts tho business do get 24/7 service calls and 
support. a little port work and dns hop was easy to do. And I do 
prefer Cox vs CL  but

Google could be the future---maybe
Todd


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- --

Nathan England
Web Developer
LAMP Administration
Information Security
nat...@nmecs.com
(480) 559-9681
https://www.nmecs.com
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Re: Cox Business Internet

[Nathan England]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 2016-07-04 11:44, Bob Holtzman wrote:
> 
> And they get paid to do this?

lol, yep!

A happy employee is a productive employee!



- -- 

Nathan England
Web Developer
LAMP Administration
Information Security
nat...@nmecs.com
(480) 559-9681
https://www.nmecs.com
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Re: Cox Business Internet

[Bob Holtzman]

On Sun, Jul 03, 2016 at 06:50:28PM -0700, Nathan England wrote:
> 
> 
> But at my office, with 50 or so other people using the same Cox
> dedicated business account with 100mb speeds, it is consistently faster
> than my house. And at the office most people are streaming music and or
> netflix while surfing the web, despite all of that traffic speedtests
> and general surfing speed is noticeably faster.

And they get paid to do this?


-- 
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A man is a man who will fight with a sword or
conquer Mt. Everest in snow. But the bravest of all
owns a '34 Ford and tries for six thousand in low.
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Re: Cox Business Internet

[Michael Butash]

Another thing to check actually, do you monitor your outbound wan port 
usage on your router in any way?  What kind is it?


More often than not, when I'd notice my bandwidth lagging, I'd check my 
utilization at the cable modem port, and find one of my roommates doing 
something on the network, downloading, bittorrenting, otherwise 
consuming large amounts of throughput/connections.  If you have others 
in the house, I'd check what they might be doing too. Most wrt routers 
can do this, or sniff the network with ntop too.  I have shaped my 
roommates traffic down before.


With cable modems, your downstream can be highly affected by your 
upstream, where at times if you don't cap something like seeding 
bittorrents outbound, you can generate enough upstream bandwidth your 
downstream becomes impeded.


Depending on your router/firewall doing nat for your network, they at 
times have connection limits that things like bittorrent can choke 
easily, as do games too with mass amounts of udp packets. Oddly the 
wrt54g* variants are still some of the best selling devices still with 
only g-only radios, and are terrible for high-throughput with their puny 
cpu's and 2.4ghz radios, so I always ask.


Suspect your router/local network, your work probably has a much better 
firewall doing that effort to use the connection.


-mb



On 07/03/2016 06:50 PM, Nathan England wrote:

What got me even considering this is that at my house, with 150mb
service and a few devices streaming and playing games my general
download speeds and browsing speeds become noticeably bad despite my
speedtests continuously showing awesome speeds.

But at my office, with 50 or so other people using the same Cox
dedicated business account with 100mb speeds, it is consistently faster
than my house. And at the office most people are streaming music and or
netflix while surfing the web, despite all of that traffic speedtests
and general surfing speed is noticeably faster.

My assumption was the dedicated 100mb vs my shared 150mb and I thought
maybe a dedicated 25mb would be cool, plus a bonus of ports I want.

But you are saying there is not difference in the network makes me
really suspicious. What else could be different?




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Re: Cox Business Internet

[Michael Butash]

I get no variation at my house, never have (peoria), which is consistent 
with what you *should* see.  If not, you're either a) in a saturated 
area for users, or b) you have RF issues at the house.


RF is variable, especially with temperatures as we see in az, and the 
copper tends to go bad at least every few years.  Not all bad, but "suck 
out" occurs for the central conductor after enough expansion and 
contraction with heat/cold, and needs re-terminated. Check your levels 
on your modem direct (192.168.100.1 usually) if they allow for it, or 
call Cox and have them check.  Nice part if you can see it yourself is 
you can check periodically when you're seeing issues, and just compare 
the upstream power, downstream power, and SNR levels against "normal" 
(google it).


If you're RF is spot on, you might be a congested area.  Cable is a 
shared access medium, but Cox is usually pretty good about splitting 
nodes when things get too busy.  If they have too many subs on a node, 
they'll physically split the RF, and peel off as many as they can into a 
new node area, standard for how they deal with oversubscription.  
Routine outages are often exactly this occurring.


You can ask cox how dense it is there, their tools will know (maybe just 
not the viewer interpreting it), but you'll likely not get a real answer 
out of them.  If you hit a wall, let me know where you are offline 
(city/area), I can make something of an informal query how bad it is there.


-mb


On 07/03/2016 06:50 PM, Nathan England wrote:

What got me even considering this is that at my house, with 150mb
service and a few devices streaming and playing games my general
download speeds and browsing speeds become noticeably bad despite my
speedtests continuously showing awesome speeds.

But at my office, with 50 or so other people using the same Cox
dedicated business account with 100mb speeds, it is consistently faster
than my house. And at the office most people are streaming music and or
netflix while surfing the web, despite all of that traffic speedtests
and general surfing speed is noticeably faster.

My assumption was the dedicated 100mb vs my shared 150mb and I thought
maybe a dedicated 25mb would be cool, plus a bonus of ports I want.

But you are saying there is not difference in the network makes me
really suspicious. What else could be different?




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Re: Cox Business Internet

[Todd Cole]

HTTP caching
I use this to save some speed on several servers it saves often used pages
in a local file

https://devcenter.heroku.com/articles/increasing-application-performance-with-http-cache-headers

one simple way to speed up surfing

On Sun, Jul 3, 2016 at 6:50 PM, Nathan England  wrote:

> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
>
> What got me even considering this is that at my house, with 150mb
> service and a few devices streaming and playing games my general
> download speeds and browsing speeds become noticeably bad despite my
> speedtests continuously showing awesome speeds.
>
> But at my office, with 50 or so other people using the same Cox
> dedicated business account with 100mb speeds, it is consistently faster
> than my house. And at the office most people are streaming music and or
> netflix while surfing the web, despite all of that traffic speedtests
> and general surfing speed is noticeably faster.
>
> My assumption was the dedicated 100mb vs my shared 150mb and I thought
> maybe a dedicated 25mb would be cool, plus a bonus of ports I want.
>
> But you are saying there is not difference in the network makes me
> really suspicious. What else could be different?
>
>
>
>
>
> On 2016-07-03 12:32, Michael Butash wrote:
> > Residential and Business *are* the same infrastructure when it comes
> > to Cox HFC.  The only thing that differentiates a business customer
> > from residential is the boot file pushed to the modem at boot, the
> > speed set up/down, and ip/port access list allowed through.  Of course
> > your bill too, nice little racket they have going to sell perceived
> > value as *business* service is somehow really better...
> >
> > I wouldn't plan on google coming to you unless you're moving to some
> > swank new subburb of ticky tacky little boxes, but cox can provide
> > enough bandwidth over hfc you shouldn't care.  Thus why they reclaimed
> > more of their OTA (over coax rather) spectrum of free/unencrypted
> > channels so they can resell it for data services bonding up to 32
> > channels @ ~42mbit ea or 1.4gbit max.
> >
> > Best thing about fiber is that glass (in theory) is less prone to
> > dysfunction than copper @ 140 degree surface ground temps.  Less
> > having to have the provider re-terminate your copper every few years
> > here...
> >
> > -mb
> >
> >
> > On 07/02/2016 01:52 PM, Todd Cole wrote:
> >> I stuck with Residential for the speed, down time seems to be the same
> as business accounts tho business do get 24/7 service calls and support. a
> little port work and dns hop was easy to do. And I do prefer Cox vs CL  but
> >> Google could be the future---maybe
> >> Todd
> >
> > ---
> > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org
> > To subscribe, unsubscribe, or to change your mail settings:
> > http://lists.phxlinux.org/mailman/listinfo/plug-discuss
>
> - --
> 
> Nathan England
> Web Developer
> LAMP Administration
> Information Security
> nat...@nmecs.com
> (480) 559-9681
> https://www.nmecs.com
> -BEGIN PGP SIGNATURE-
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> =hMwC
> -END PGP SIGNATURE-
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TEMPE AZ  85282-6507
to...@azloco.com
602-677-9402
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Re: Cox Business Internet

[Nathan England]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


What got me even considering this is that at my house, with 150mb
service and a few devices streaming and playing games my general
download speeds and browsing speeds become noticeably bad despite my
speedtests continuously showing awesome speeds.

But at my office, with 50 or so other people using the same Cox
dedicated business account with 100mb speeds, it is consistently faster
than my house. And at the office most people are streaming music and or
netflix while surfing the web, despite all of that traffic speedtests
and general surfing speed is noticeably faster.

My assumption was the dedicated 100mb vs my shared 150mb and I thought
maybe a dedicated 25mb would be cool, plus a bonus of ports I want.

But you are saying there is not difference in the network makes me
really suspicious. What else could be different?





On 2016-07-03 12:32, Michael Butash wrote:
> Residential and Business *are* the same infrastructure when it comes
> to Cox HFC.  The only thing that differentiates a business customer
> from residential is the boot file pushed to the modem at boot, the
> speed set up/down, and ip/port access list allowed through.  Of course
> your bill too, nice little racket they have going to sell perceived
> value as *business* service is somehow really better...
> 
> I wouldn't plan on google coming to you unless you're moving to some
> swank new subburb of ticky tacky little boxes, but cox can provide
> enough bandwidth over hfc you shouldn't care.  Thus why they reclaimed
> more of their OTA (over coax rather) spectrum of free/unencrypted
> channels so they can resell it for data services bonding up to 32
> channels @ ~42mbit ea or 1.4gbit max.
> 
> Best thing about fiber is that glass (in theory) is less prone to
> dysfunction than copper @ 140 degree surface ground temps.  Less
> having to have the provider re-terminate your copper every few years
> here...
> 
> -mb
> 
> 
> On 07/02/2016 01:52 PM, Todd Cole wrote:
>> I stuck with Residential for the speed, down time seems to be the same as 
>> business accounts tho business do get 24/7 service calls and support. a 
>> little port work and dns hop was easy to do. And I do prefer Cox vs CL  but
>> Google could be the future---maybe
>> Todd
> 
> ---
> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org
> To subscribe, unsubscribe, or to change your mail settings:
> http://lists.phxlinux.org/mailman/listinfo/plug-discuss

- -- 

Nathan England
Web Developer
LAMP Administration
Information Security
nat...@nmecs.com
(480) 559-9681
https://www.nmecs.com
-BEGIN PGP SIGNATURE-
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Re: Cox Business Internet

[Michael Butash]

Residential and Business *are* the same infrastructure when it comes to 
Cox HFC.  The only thing that differentiates a business customer from 
residential is the boot file pushed to the modem at boot, the speed set 
up/down, and ip/port access list allowed through.  Of course your bill 
too, nice little racket they have going to sell perceived value as 
*business* service is somehow really better...


I wouldn't plan on google coming to you unless you're moving to some 
swank new subburb of ticky tacky little boxes, but cox can provide 
enough bandwidth over hfc you shouldn't care.  Thus why they reclaimed 
more of their OTA (over coax rather) spectrum of free/unencrypted 
channels so they can resell it for data services bonding up to 32 
channels @ ~42mbit ea or 1.4gbit max.


Best thing about fiber is that glass (in theory) is less prone to 
dysfunction than copper @ 140 degree surface ground temps.  Less having 
to have the provider re-terminate your copper every few years here...


-mb


On 07/02/2016 01:52 PM, Todd Cole wrote:
I stuck with Residential for the speed, down time seems to be the same 
as business accounts tho business do get 24/7 service calls and 
support. a little port work and dns hop was easy to do. And I do 
prefer Cox vs CL  but

Google could be the future---maybe
Todd


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Re: Cox Business Internet

[Bob Elzer]

Have you tried asking them to renew your current plan, or telling them you
will leave if they don't ?

Also, if they say go ahead and leave, hang up and call back and get someone
else and go through the same thing, repeating until you get the answer you
want.

I find most of these reps don't care or don't know what they can offer you.

When I had roadrunner, they would send me a bill with the new price for
HBO, when I told them to cancel, they would renew the old plan.

It once took me 9 months to get quest to fix my bill, 9 months to find the
right person that knew what they were doing and that I was right.

I'll bet you can get your deal renewed, or a better one.

They really would rather keep you as a customer.
On Jul 2, 2016 12:32 AM, "Nathan England"  wrote:

> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
>
> Howdy all,
>
> It seems my current cox package has expired and my rates are set to sky
> rocket. I currently have the premium internet which is 150mbps for
> $79.99. I can pay $10 more a month and get the cox business internet
> which is 25mbps.
>
> I'm conflicted with whether or not it is worth the price. My internet
> now is pretty fast, I cannot often complain about the speed, but I'm
> curious, is the 25mb dedicated better than my 150 on a perfect day?
>
> - --
> 
> Nathan England
> Web Developer
> LAMP Administrator
> Information Security
> nat...@nmecs.com
> (480) 559-9681
> https://www.nmecs.com
> -BEGIN PGP SIGNATURE-
> Version: GnuPG v1
>
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> =Lxuh
> -END PGP SIGNATURE-
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Re: Cox Business Internet

[Todd Cole]

I stuck with Residential for the speed, down time seems to be the same as
business accounts tho business do get 24/7 service calls and support. a
little port work and dns hop was easy to do. And I do prefer Cox vs CL  but
Google could be the future---maybe
Todd

On Sat, Jul 2, 2016 at 12:48 PM, Sesso  wrote:

> They don't stand up to their uptime guarantee. Our business line went down
> a minimum of 2 times a month In phx and one time a month in Chandler. They
> said it was maintenance and they wouldn't reimburse us. Sometimes it would
> go down for six hours overnight and we are a 24/7 business.
>
> Jason
>
> Sent from my iPhone
>
> > On Jul 2, 2016, at 12:22 PM, Eric Oyen  wrote:
> >
> > well, they do have an uptime guarantee and also several static IP's in
> the business package. In all honesty, unless you are running a business,
> residential will definitely meet your needs.
> >
> > -eric
> >
> >> On Jul 2, 2016, at 12:32 AM, Nathan England wrote:
> >>
> >> -BEGIN PGP SIGNED MESSAGE-
> >> Hash: SHA1
> >>
> >>
> >> Howdy all,
> >>
> >> It seems my current cox package has expired and my rates are set to sky
> >> rocket. I currently have the premium internet which is 150mbps for
> >> $79.99. I can pay $10 more a month and get the cox business internet
> >> which is 25mbps.
> >>
> >> I'm conflicted with whether or not it is worth the price. My internet
> >> now is pretty fast, I cannot often complain about the speed, but I'm
> >> curious, is the 25mb dedicated better than my 150 on a perfect day?
> >>
> >> - --
> >> 
> >> Nathan England
> >> Web Developer
> >> LAMP Administrator
> >> Information Security
> >> nat...@nmecs.com
> >> (480) 559-9681
> >> https://www.nmecs.com
> >> -BEGIN PGP SIGNATURE-
> >> Version: GnuPG v1
> >>
> >> iQEcBAEBAgAGBQJXd235AAoJEOuk7+DwYjzggn8H/RW1ZpPhiWL1m3HYiN/YKGsk
> >> HcMjPksQfghgdGRPKK4NOvJ8o32x/QBCJmnmeVH7IxbuDfq2WGVUo607UJp8CbWM
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> >> =Lxuh
> >> -END PGP SIGNATURE-
> >> ---
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> >> To subscribe, unsubscribe, or to change your mail settings:
> >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss
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TEMPE AZ  85282-6507
to...@azloco.com
602-677-9402
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Re: Cox Business Internet

[Sesso]

They don't stand up to their uptime guarantee. Our business line went down a 
minimum of 2 times a month In phx and one time a month in Chandler. They said 
it was maintenance and they wouldn't reimburse us. Sometimes it would go down 
for six hours overnight and we are a 24/7 business. 

Jason

Sent from my iPhone

> On Jul 2, 2016, at 12:22 PM, Eric Oyen  wrote:
> 
> well, they do have an uptime guarantee and also several static IP's in the 
> business package. In all honesty, unless you are running a business, 
> residential will definitely meet your needs.
> 
> -eric
> 
>> On Jul 2, 2016, at 12:32 AM, Nathan England wrote:
>> 
>> -BEGIN PGP SIGNED MESSAGE-
>> Hash: SHA1
>> 
>> 
>> Howdy all,
>> 
>> It seems my current cox package has expired and my rates are set to sky
>> rocket. I currently have the premium internet which is 150mbps for
>> $79.99. I can pay $10 more a month and get the cox business internet
>> which is 25mbps.
>> 
>> I'm conflicted with whether or not it is worth the price. My internet
>> now is pretty fast, I cannot often complain about the speed, but I'm
>> curious, is the 25mb dedicated better than my 150 on a perfect day?
>> 
>> - -- 
>> 
>> Nathan England
>> Web Developer
>> LAMP Administrator
>> Information Security
>> nat...@nmecs.com
>> (480) 559-9681
>> https://www.nmecs.com
>> -BEGIN PGP SIGNATURE-
>> Version: GnuPG v1
>> 
>> iQEcBAEBAgAGBQJXd235AAoJEOuk7+DwYjzggn8H/RW1ZpPhiWL1m3HYiN/YKGsk
>> HcMjPksQfghgdGRPKK4NOvJ8o32x/QBCJmnmeVH7IxbuDfq2WGVUo607UJp8CbWM
>> 6CwJvEp3U7Vk/opyPzdkNgKuLj1VxlShSP6aQb7EijmAK5wv8AZXYJGFXozMiVkb
>> AEuPXsgh6qPcds3225/GWo4Ke6T2ddKwwMbHntvT+CMUYy8Pb56jlzVtqHsNLmKU
>> RsJZoZjWV04y+VKj1Vi6TRZlq/mzwRIk8VcRMZ3s2O7gyYJR5yZFgG13myPlEu3r
>> 5eJZql+G4j627Egvqqn15k1q6s3PyB5b3aSZ6MXG/eXJEzd44ckc9t5XHsDTlj4=
>> =Lxuh
>> -END PGP SIGNATURE-
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Re: Cox Business Internet

[Michael Butash]

  
  
At one point I fought with Cox, asking
  how to get a secondary IP address on Residential, as they used to
  do this for another 5-10 a month.  Surprisingly (or not), no one
  could tell me.  Most of the people could barely spell IP let alone
  know what they were, but finally after the 4th call I got to an
  engineer that had a clue, telling me that purchasing their
  "ultimate" residential plan would allow for up to three IP
  addresses.
  
  When I'm paying for their 50mb plan, and more than suitable for my
  needs, I didn't see the point in paying double for double the
  bandwidth I don't even use today, just for more addresses.  I
  ended up just being more creative with my port forwarding, where
  I'd have been happy to spend another $10/mo for another address
  for my second firewall.
  
  -mb
  
  
  On 07/02/2016 12:22 PM, Eric Oyen wrote:


  well, they do have an uptime guarantee and also several static IP's in the business package. In all honesty, unless you are running a business, residential will definitely meet your needs.

-eric



  

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Re: Cox Business Internet

[Eric Oyen]

well, they do have an uptime guarantee and also several static IP's in the 
business package. In all honesty, unless you are running a business, 
residential will definitely meet your needs.

-eric

On Jul 2, 2016, at 12:32 AM, Nathan England wrote:

> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
> 
> 
> Howdy all,
> 
> It seems my current cox package has expired and my rates are set to sky
> rocket. I currently have the premium internet which is 150mbps for
> $79.99. I can pay $10 more a month and get the cox business internet
> which is 25mbps.
> 
> I'm conflicted with whether or not it is worth the price. My internet
> now is pretty fast, I cannot often complain about the speed, but I'm
> curious, is the 25mb dedicated better than my 150 on a perfect day?
> 
> - -- 
> 
> Nathan England
> Web Developer
> LAMP Administrator
> Information Security
> nat...@nmecs.com
> (480) 559-9681
> https://www.nmecs.com
> -BEGIN PGP SIGNATURE-
> Version: GnuPG v1
> 
> iQEcBAEBAgAGBQJXd235AAoJEOuk7+DwYjzggn8H/RW1ZpPhiWL1m3HYiN/YKGsk
> HcMjPksQfghgdGRPKK4NOvJ8o32x/QBCJmnmeVH7IxbuDfq2WGVUo607UJp8CbWM
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> 5eJZql+G4j627Egvqqn15k1q6s3PyB5b3aSZ6MXG/eXJEzd44ckc9t5XHsDTlj4=
> =Lxuh
> -END PGP SIGNATURE-
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Re: Cox Business Internet

[Michael Butash]

The only thing it really gets you is:

1) better support sla for on-site (bad cable, az happens)
2) slightly better port access (http/smtp)
3) routing if desired (static prefix or bgp)

Otherwise, I do everything over residential service.  Since they opened 
https for sslvpn, even less desirable to pay more for business 
services.  There is no other differentiation, priority, etc in bandwidth.


-mb


On 07/02/2016 12:32 AM, Nathan England wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


Howdy all,

It seems my current cox package has expired and my rates are set to sky
rocket. I currently have the premium internet which is 150mbps for
$79.99. I can pay $10 more a month and get the cox business internet
which is 25mbps.

I'm conflicted with whether or not it is worth the price. My internet
now is pretty fast, I cannot often complain about the speed, but I'm
curious, is the 25mb dedicated better than my 150 on a perfect day?

- -- 


Nathan England
Web Developer
LAMP Administrator
Information Security
nat...@nmecs.com
(480) 559-9681
https://www.nmecs.com
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Re: Cox Business Internet

[Sesso]

I would definitely not do 25mbps as it would be a lot slower than 150. Plus the 
business line will make you do a contract.


Jason


> On Jul 2, 2016, at 12:32 AM, Nathan England  wrote:
> 
> Signed PGP part
> 
> Howdy all,
> 
> It seems my current cox package has expired and my rates are set to sky
> rocket. I currently have the premium internet which is 150mbps for
> $79.99. I can pay $10 more a month and get the cox business internet
> which is 25mbps.
> 
> I'm conflicted with whether or not it is worth the price. My internet
> now is pretty fast, I cannot often complain about the speed, but I'm
> curious, is the 25mb dedicated better than my 150 on a perfect day?
> 
> --
> 
> Nathan England
> Web Developer
> LAMP Administrator
> Information Security
> nat...@nmecs.com
> (480) 559-9681
> https://www.nmecs.com
> 
> ---
> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org
> To subscribe, unsubscribe, or to change your mail settings:
> http://lists.phxlinux.org/mailman/listinfo/plug-discuss

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