Re: Slow Address Book

[Barbara Needham]

C. A. Niemiec on 10/17/07 said

>And I don't see the problem with the RMW retaining unread mail between
>program restarts. Maybe we should have a Not-So-Recent-But-Still-Unread
>Mail Window? ("SNRBSUMW"... someone call the acronym police...)

That is what Rick [and others] want--- have to say I can see their point;
it is one of the reasons I never bother with it.
-- 
Barbara Needham

Re: Slow Address Book

[C. A. Niemiec]

>I find this to be something of a problem, because I want to do regular
>backups, but I *don't* want to regularly shut down PM -- due to the
>clearing of the Recent Mail Window. (My person soapbox that one, I know,
>but it's a substantial problem for me).
>
>I have considered simply preventing any receive or send operations (and
>not performing any other actions in PM) for the duration of a backup,
>but leaving PM running... but I'm nervous about doing so on account of
>the best-practice advice noted above.
>
>What do other list members think about this? Would I be likely to f**k
>up my database doing backups this way? (Backups are made to external
>drive using SuperDuper, btw).

I thought I read somewhere in its docs that SuperDuper will simply skip
a file if it's active. 

Not that I don't close down all my apps before running it. :)


And I don't see the problem with the RMW retaining unread mail between
program restarts. Maybe we should have a Not-So-Recent-But-Still-Unread
Mail Window? ("SNRBSUMW"... someone call the acronym police...)


Chris
-- 

Re: Slow Address Book

[Sean McBride]

Marlyse Comte ([EMAIL PROTECTED]) on 17.10.2007 13:43 Uhr said:

>I do understand the issue with the Recent Mail window. 

The contents of the Recent Mail window change if you quit PM and
relaunch it.  Mail is no longer "recent" at relaunch.

powermail-discuss Digest #2707 - 10/17/07

[PowerMail discussions]

powermail-discuss Digest #2707 - Wednesday, October 17, 2007

  Re: Issues with EPS attachments?
  by "Justin Beek" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: PowerMail 5.2.3 db problem. Please help.
  by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Setting PM as the Default Email Reader
  by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: No PowerMail selection in iPhoto '08
  by "Mikael Byström" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Rick Lecoat" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Jim Pistrang" <[EMAIL PROTECTED]>
  Re(2): Powermail support (Was: Re: Exporting from PowerMail - all mail is
  by "Winston Weinmann" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Marlyse Comte" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Jim Pistrang" <[EMAIL PROTECTED]>
  Re: Slow Address Book
  by "Marlyse Comte" <[EMAIL PROTECTED]>


--

Subject: Re: Issues with EPS attachments?
From: "Justin Beek" <[EMAIL PROTECTED]>
Date: Tue, 16 Oct 2007 14:05:43 -0500

We are getting these from non-teachable customers. :(

But yes, ZIPs work just fine!



On Oct 16, 2007, at 12:47 PM, Mikael Byström wrote:

> Justin Beek asked:
>
>> Are we the only ones having this issue?
>> Is there a fix?
>
> Do you zip the files or not? ie do you compress them?
>
> If not, that should do the trick.
> Mikael
>
> Tech facts:
> PM 5.5.3 Swedish | OS X 10.4.5 | Powerbook G4/550Mhz | 1GB RAM |  
> 80GB HD
>
>
>
>




--

Subject: Re: Slow Address Book
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Wed, 17 Oct 2007 00:00:33 +0200

Jeremy Hughes said:

>Same here. It's been mentioned on this list on more than one occasion.
>
>In our experience, Powermail becomes generally slow and unresponsive
>(not just the address lookup).
>
>We're using Retrospect as our backup program.

That's a known bug, but I don't remember which app is responsible for
not playing nice with the other. One clue is that I don't have this
problem with another backup application. So I wouldn't blame Powermail
for this particular bug necessarily, at least not outside of use with
Retrospect.

Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


--

Subject: Re: PowerMail 5.2.3 db problem. Please help.
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Wed, 17 Oct 2007 00:14:01 +0200

Dan MacMillan said:

>The message database is currently at 2gb, and before I managed to compress
>it, a problem developed. After a reboot, PowerMail attempted to rebuild
>the sort indicies, but this failed after about 12 minutes with the
>following , "A database error occurred" ; "Class=DB ; what=100; when=9;
>err=158". I restarted PowerMail a number of times, and this rebuild fails
>in the same fashion each time.

The classic response is to delete the sort index located at "~/PowerMail
Files/Message Database index" and let the indices rebuild from scratch.
However your latter "disk full" error could indicate permission problems
or other filesystem problems, so I would first check the disk with
appropriate repair application to rule out physical and logical problems
in the filesystem and then make sure that all files under "PowerMail
Files" was full readable and writeable for the user in question. The
latter can be done in the finder by choosing that folder and set the
proper rights for it and then extend that by clicking "use for included
objects".


Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


--

Subject: Re: Setting PM as the Default Email Reader
From: "Mikael Byström" <[EMAIL PROTECTED]>
Date: Wed, 17 Oct 2007 00:21:38 +0200

Georges Piriou suggested:

>In Preferenze>Generale, under Applicazione di posta di default, select
>Powermail (if Powermail is already installed).

And this will work with the Filemaker function giovanni wants to sue? I
thought he said that the "Send Mail function won't work if Mail
isn't set as the default reader". You're suggesting he set it not to
Mail and I imagined he had tried that already.

I'd rather look for the solution in editing the script that I hope
Filemaker uses for this function, but then again my expectations for
FileMaker is very low, so I wouldn't bet on that it is possible.

I think that for several apps that uses email as a function it would be
nice if Apple provided a gateway so we could choose ourselves what app
to use, instead of tying us to their particular app. Are they MS-
wannabes or what's going on?


Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.8 | Powerbook G4/400 Mhz | 1GB RAM | 80GB HD


-

Re: Slow Address Book

[Marlyse Comte]

Ah, I get it - had not paid attention to the full thread.

I do understand the issue with the Recent Mail window. 

How I overcome this limitation is to shut down PM manually after reading
my email for the last time on a day - mostly I remember now as I have
gotten into the habit, but if not, the script does it's job.

---marlyse


 former message(s) quotes: -


>Hi Marlyse,
>
>Actually, I also use a shutdown script.  The person who initiated this
>message was reluctant to shut down PM because they didn't want to lose
>their Recent Mail Window.  Guess it's a choice they'll have to make.
>
>Jim
>
>>CTM clearly stated in the past to NOT have PM open when doing a backup
>>and that this can leave you with a corrupted database. CAN, not
>>necessarily does.
>>
>>A while back somebody was so kind to post a little script which will
>>shut PM down and that you can have SuperDuper run as part of the daily
>>backup before the real backup begins. Since I run this, I feel MUCH more
>>comfortable that I can trust my backed up data and my backed-up PM
>>databases will be integer when I need them.

Re: Slow Address Book

[Jim Pistrang]

Hi Marlyse,

Actually, I also use a shutdown script.  The person who initiated this
message was reluctant to shut down PM because they didn't want to lose
their Recent Mail Window.  Guess it's a choice they'll have to make.

Jim

>CTM clearly stated in the past to NOT have PM open when doing a backup
>and that this can leave you with a corrupted database. CAN, not
>necessarily does.
>
>A while back somebody was so kind to post a little script which will
>shut PM down and that you can have SuperDuper run as part of the daily
>backup before the real backup begins. Since I run this, I feel MUCH more
>comfortable that I can trust my backed up data and my backed-up PM
>databases will be integer when I need them.

-- 
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network 
413-256-4569

Re: Slow Address Book

[Marlyse Comte]

CTM clearly stated in the past to NOT have PM open when doing a backup
and that this can leave you with a corrupted database. CAN, not
necessarily does.

A while back somebody was so kind to post a little script which will
shut PM down and that you can have SuperDuper run as part of the daily
backup before the real backup begins. Since I run this, I feel MUCH more
comfortable that I can trust my backed up data and my backed-up PM
databases will be integer when I need them.

---marlyse


 former message(s) quotes: -


>Hi Rick,
>
>>What do other list members think about this? Would I be likely to f**k
>>up my database doing backups this way? (Backups are made to external
>>drive using SuperDuper, btw).
>
>I also run SuperDuper, which backs up my drive in the middle of the
>night.  I have had to restore my PM database on a few occasions, never
>with any problem.  I do NOT have PM checking mail on a scheduled basis,
>so my database is not active during the backup (assuming that I am sleeping).
>
>Jim
>
>-- 
>Jim Pistrang
>JP Computer Resources
>Certified Member, Apple Consultants Network 
>413-256-4569
>
>
>
>

Re(2): Powermail support (Was: Re: Exporting from PowerMail - all mail is Unread)

[Winston Weinmann]

Mikael -

I am not sure I fully understand your comments. If I did not support CTM
I would not bother to give an opinion on features. I'd just go
elsewhere. In particular, I have focussed on behavior which in any other
software would be considered "beta" level. or worse. Having great
features does not excuse having a basic action like printing not work as
expected.

>please support CTM by patiently ask for requests
Have I been impatient? How do you define patience? Have my comments not
been constructive?

>engage in a dialog
Dialog goes two ways (by definition). Has CTM responded to my observations?

>try to be little understanding
There is a difference between asking for major new features (which I
have not done) and asking for a basic feature which does not work
properly be fixed. The failing is not even mentioned in PowerMail's help
or in CTM's online information. How hard would it be to note the problem
in the documentation, along with the work-around?

>one day CTM will have to make a move
To fix defects or add features?

>your point will not be made stronger by just repeating it now and then
My experience has been that regular follow-up on anything you would like
to see done makes it more likely to happen. This goes for plumbing work,
car repair, getting shirts from the cleaners, writing computer software
and pretty much any other area where one wants to see action sooner
rather than later. Lack of follow-up often has the opposite result.
(However since my original comments on HTML printing I have only
mentioned HTML printing when it seemed appropriate. I have not started
new discussions on the issue. It was relevant to this thread,)

Also, new users join the discussion list from time to time. Should
someone not warn about the HTML problem, given that CTM does not mention it?

Commenting "now and then" on a major failing in software I use more
often than any other seems entirely appropriate. I encourage others to
do the same for features they would like to see improved or added.

Thanks.

- Winston


Mikael Byström wrote:

>Winston, please support CTM by patiently ask for requests and engage in
>a dialog and try to be little understanding that while CTM are, unlike
>many other companies developing email software, charging for it, they do
>provide an alternative that have many features others do not. That gap
>is closing, yes, and one day CTM will have to make a move, but the call
>is theirs. That does not mean you shouldn't express your opinion in a
>constructive manner, but please understand that your point will not be
>made stronger by just repeating it now and then.

Re: Slow Address Book

[Jim Pistrang]

Hi Rick,

>What do other list members think about this? Would I be likely to f**k
>up my database doing backups this way? (Backups are made to external
>drive using SuperDuper, btw).

I also run SuperDuper, which backs up my drive in the middle of the
night.  I have had to restore my PM database on a few occasions, never
with any problem.  I do NOT have PM checking mail on a scheduled basis,
so my database is not active during the backup (assuming that I am sleeping).

Jim

-- 
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network 
413-256-4569

Re: Slow Address Book

[Rick Lecoat]

On 17/10/07 (23:00) Mikael said:

>That's a known bug, but I don't remember which app is responsible for
>not playing nice with the other. One clue is that I don't have this
>problem with another backup application. So I wouldn't blame Powermail
>for this particular bug necessarily, at least not outside of use with
>Retrospect.
>
>Mikael

IIRC, the standard best-practice advice is to quit PM before doing a
backup; not because of any particular bugs in any particular software,
but because it is deemed 'best' to  close down a database of any sort
before backing up or copying it.

I find this to be something of a problem, because I want to do regular
backups, but I *don't* want to regularly shut down PM -- due to the
clearing of the Recent Mail Window. (My person soapbox that one, I know,
but it's a substantial problem for me).

I have considered simply preventing any receive or send operations (and
not performing any other actions in PM) for the duration of a backup,
but leaving PM running... but I'm nervous about doing so on account of
the best-practice advice noted above.

What do other list members think about this? Would I be likely to f**k
up my database doing backups this way? (Backups are made to external
drive using SuperDuper, btw).

Thanks in advance;
-- 
G5 2GHz x2  ::  2GB RAM  ::  10.4.9  ::  PM 5.5.2  ::  3 pane mode