Re: Anyone using Networked PowerMail Folder?
Justin Beek wrote (10/10/2007): Ever since we upgraded from 5.1 last month, we have been getting a LOT of corrupted attachments. We do have the PowerMail folder App on the server so it gets backed up nightly. I am guessing that the networking of the folder must be the issue since no one else is having this problem. Is there anyone running PowerMail off a server install that could help me figure out why our attachments are being corrupted? We have found no version of PowerMail able to cope with the momentary glitches that our network evinces from time to time. We have tried several releases and the network has destroyed the database with every one. Charles Maurer -- 5 Grandview Court Dundas, Ontario Canada L9H 5C8 (1) 905 627 7035 www.maurer.ca
Re: Bad aftersales Service
Carl Darby wrote (13/07/2007): Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only one I did get a reply to was when I complained about their product. Might just as well ask the cat! Some cats I know have been more forthcoming. If the developers don't have the time to support the product, they might at least set up a web- based forum. Charles Maurer
Re: Forthcoming with support
The Cat wrote (13/07/2007): My masters dropped the ball a number of times, but I thank you for pinging me since I have no access to the keyboard otherwise. Maybe that explains it. My last attempt to contact you (using the help menu) was to request a multi-user rate for FoxTrot, after I had failed to obtain one by e-mailing Sales. After you did not answer that, I figured that you must be trapped within a bag, so there was no point ever to try contacting CTM again. Anyway, since you appear to be alive, I would appreciate your contacting me off the list about another matter. Derry Thompson wrote (13/07/2007): If the developers don't have the time to support the product, they might at least set up a web- based forum. What's wrong with an e-mail forum? Let's say that I know nothing about computers, I just want to use them. I have a question about Apple's Mail, I go to Apple's web-based forum and search for an answer. There is a good chance that I will find one and if I do not, I can ask a question and receive notice of a reply. If I have a question about PowerMail, I cannot look up any previous discussion and I must subscribe to a list to ask the question. Before the question is answered I will receive a lot of mail I don't care about and then I need to unsubscribe. The Cat wrote (13/07/2007): We are thinking of a forum-like format although more for FoxTrot than for PowerMail, since the dynamic and contributions on powermail-discuss are pretty exceptional. By not having a web-based forum for PowerMail, you are providing no quickly accessible means of support. Without retailers to flog and back up the product, this is shooting yourselves in the foot. On a more serious note: yes, it is possible to redirect an HTML message (forwarding will only forward its text portion, since we do not include an HTML editor in the product) The purpose is to forward developers spam that their filter missed, to help them improve the filters. I do not want to redirect the spam, I want to incorporate it within a forwarded message. I also want to be able to forward headers of non-spam that was identified as spam. Is there no way to do this with a script? Charles Maurer
Forwarding scripts and headers
I need a script to forward messages including complete headers. This script works except that it excludes most of the header. How can I get it include the full header? tell application PowerMail set theMessages to current messages repeat with msg in theMessages forward msg to [EMAIL PROTECTED] end repeat connect again end tell I also need a complementary script that forwards only headers, not the body. Can anybody suggest a way? Charles Maurer
Re: Stuffit problem
Mikael Byström wrote (07/06/2003): while you're at it you might as well boot from your OS X install CD, start Disk utility and repair permissions. Easier: from a window in Terminal run: sudo diskutil repairPermissions / Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: multiple messages revisited
Mikael Byström wrote (07/06/2003): Let me take that back. I missed it. It's 6 copies of the welcome message and now a few of Bounce back from [EMAIL PROTECTED] Interesting though that only those messages are affected and not all that came with it. Any ideas what to look for in the headers? They look alright and well formed to me. Over the years, CTM's release notes have mentioned various sorts of errors that they have learned to cope with. Each sounds more arcane than the next. I do not think you are describing a routine failure of PowerMail. I have also been leaving my messages on the server for awhile but I rarely receive duplicate messages and when I have received some, and have examined the headers, I have always seen different numbers and time stamps at the sender's end, as I did with the last messages you sent this list. I think you are describing a failure of communications with a mail server. The trigger for this could be a fault in PowerMail but it is as likely to be in the mail server or in the ethernet between them. (If you want to have sadistic fun, try switching the portfast setting on a Cisco router and watch everybody run around trying to figure out what's wrong. A mis-set router can cause timing delays with effects on applications that are isolated and form no pattern, although when a problem occurs it tends to repeat.) Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Stuffit problem
Pat O'Halloran wrote (07/06/2003): Could someone confirm one way or another whether they can use the check box at the bottom of each message for Stuffit? many thanks. Yes. We have never had a problem with this. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Randomly double, triple and quadruple messages
Mikael Byström wrote (06/06/2003): This aspect also indicates that the problem really is that PM is getting the same mail several times. But why is it? Is this known problem with a known solution? Any ideas? PM 3.1.3 PowerMail used to be unreliable about removing mail from servers. CTM do seem to have improved this. I used frequently to find left-over messages that I needed to remove from the server by hand but I rarely do now. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Failure to Send
Scott at HobbyLink Japan wrote (03/06/2003): I certainly don't doubt that this problem is affecting the people who have written about it, but it has never once occurred to me in a year of intense PM usage. Why would an SMTP server timeout frequently as you mention? I've never had trouble like that with any of the SMTP servers I connect to. Again, no doubts, just a raised eyebrow. Certainly it appears that PM has a problem here, but your SMTP server sounds far from guiltless. Or the connection thereto. I had this happen frequently when using a telephone modem and occasionally even using a cable modem, when the pipe at the server has been narrow. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Trouble with Cisco routers?
Victor Orly wrote (27/05/2003): Does anyone here have trouble sending mail out with Cisco routers? A client of mine is having trouble from one location but not others. Their mail server is Communigate Pro using SMTP AUTH - no trouble on incoming POP messages but more often than not, outgoing SMTP traffic doesn't work (the firewall in the router is set to allow SMTP traffic) Could be that PORTFAST is set wrong for the port that the one machine is using: A PORTFAST option speeds up the spanning tree protocol, which operating systems can have problems with. Spanning tree should be enabled only on ports that other switches may be plugged into. For more info see www.cisco.com/warp/public/473/12.html Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Address book problems
I have had frequent crashes while editing the address book, three of them last night. This has always been while working with multiple windows and/or groups. I have been unable to identify a way to repeat this but there is not the ghost of a hint of a shadow of a doubt that PowerMail has a problem in its code here. I am suspicious that at least some of these problems lie in the synchronization routines but I cannot tell, because I cannot figure out exactly what is supposed to happen when the various preferences are checked off. CTM, will you please explain this. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Problems accessing Message DB on server with 10.2.5
PowerMail Engineering wrote (23/04/2003): The 10.2.5 update includes improvements to AFP, so maybe there is also some new problems. PowerMail is totally independent of the location of the database. I think you should report the problem to Apple. No, PowerMail is not independent of the location of the database. If the database is on a remote server, and if there is a hiccup in the connection, a momentary hiccup that the user cannot see, then PowerMail's database can become damaged, often irreparably. When we were having difficulties with a setting on a router, I saw this happen time and time again and time again. Indeed, destruction of PowerMail's database proved to be the first signal that something was awry. I finally gave up and moved the people who were keeping their mail on this server from PowerMail into Apple's Mail. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
Re: Services
Bob Raiselis wrote (22/04/2003): Suddenly the Services menu under the PowerMail menu won't open. There's a right arrow, so it knows that there is stuff there, but it won't pop open. Works in other applications. Any known conflicts? I just installed Office X the other day, but I can't be sure that's when the problem started... Carbon has a limit on the number of services it can handle. If an application adds one service past the limit, then no services become available to Carbon programs. Apple acknowledge this to a bug and say that they may fix it some day. I pruned the Services menu by moving applications that provide unneeded entries to a new folder called / Applications_without_services and putting aliases to them in /Applications. Charles Maurer - 5 Grandview Court Dundas, Ontario Canada L9H 5C8 Telephone: 905.627.7035 - This message originates from a Microsoft-free zone. -
PDF Services
Has anyone a script to send a print job to PowerMail through PDF Services?
Failing that, can anybody tell me why this one leads to a printer error?
on open these_items
tell application PowerMail
make new message new_message
tell new_message
tell content
repeat with i from 1 to the count of these_items
set this_file to item i of these_items
make new attachment with properties
{name:this_file} at before the
first character
end repeat
end tell
end tell
end tell
end open
Charles Maurer
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5 Grandview Court
Dundas, Ontario
Canada L9H 5C8
Telephone: 905.627.7035
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This message originates from a Microsoft-free zone.
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