Negative unread messages in the inbox

2007-01-25 Thread Robert Snyder
Hi,

In the past two weeks I have started to experience the strangest thing.
Having read all the messages in my In Tray, the In Tray will continue to
remain bold, and where the number of messages in the box and number of
unread messages is shown, it will show something like 933 messages, -3
unread 

The only way that I can make the -3 unread and the bold In Tray go away
is to compact my mailboxes. When that completes, there are no new unread
emails in the inbox, and unread and bold are gone. 

I am using version 5.5 build 4456 on my Intel Macbook Pro with 10.4.8
and 2GB of RAM. 



Robert Snyder
Outreach Technology Services
The Pennsylvania State University
151A Outreach Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]





Re: Database Rebuild FAILED

2006-01-25 Thread Robert Snyder


On Jan 23, 2006, at 5:02 PM, Andy Fragen wrote:
 Agreed. But my experience differs. I've never had an unfixable db  
 error
 with PM and I've been using it since v3

Andy,

I also have had PM since v.3 and until Sunday had not encountered a  
problem that PM could not recover.

An interesting side note, and one that really disturbs me, is that  
just prior to the PM failing to compress with DB errors my account on  
my OS X server mail server became corrupt and had to be recovered by  
doing a rebuild on the server. Since I use PM in pop mode for this  
account, the server only has messages on it for a very short period  
of time (the build up between checks and logins).

This leads me to believe that perhaps the root of this could be a  
single bad email.

As to PowerMail Salvage, I purchased it--given how long it took to  
run through just 1% of the DB, I didn't want to have run the tool  
twice since you have to quit to enter the purchase key, and then  
start the salvage all over again.

PMS has been running on my system for over 24 hours, and so far it it  
reports that his recovered 219,798 messages in 825 folders. The  
progress bar shows about 10% left to go. Of course until I actually  
am able to finish the salvage and export the recovered emails, I  
won't be sure this has worked, but things are looking good.

A suggestion to anyone in my shoes.  Buy the license key for PMS  
before running the salvage all the way through once on a large DB.  
You will just have to start it from scratch again once you get the  
license key.

Second, do the salvage on desktop system and not on a laptop. I have  
had to drive to and from work with the powerbook open on the  
passenger seat to keep the salvage running. I would guess that the  
beefier the machine, the better.

Thanks for the feedback from everyone.

Robert







Database Rebuild FAILED

2006-01-24 Thread Robert Snyder

Hi,

My database was nearing 2GB, so I tried to compress it, but that  
tailed with a database error. So I tried to perform a low level  
database rebuild, but that failed. HELP. This has all of my important  
data in it--licenses, serial numbers, job histories, etc.

Is there any way to extract data from the database? How can I get  
PowerMail to launch again--it keeps failing with a database error  
when I try to launch it.

Robert Snyder






Why does rebuilding database mount file systems?

2005-05-04 Thread Robert Snyder

I have an odd situation where every time I rebuild my mail database,
PowerMail opens four, network attached file systems. While I have
migrated my mail from various systems over the years, this situation is
particularly odd since none of the file systems it opens could possibly
have been systems I used my mail on.

Typically, it happens during the verify consistency portion of the process.

While it is usually just annoying, it becomes a real problem when I am
trying to rebuild my database without a network connection. In that case,
it keeps trying to open the file spaces and does not progress. 

How can I get this behavior to stop?

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu







PowerMail and CodeTek VirtualDesktop?

2004-12-06 Thread Robert Snyder

I have started to use Code Tek's VirtualDesktop application and noticed
some odd behavior with PowerMail windows. 

Specifically, There are times when I have selected the Mail Browser,
picked a message, and can see the vertical scroll bar in the message, but
it remains grey and cannot be moved. This usually happens if I have
PowerMail messages on more than one desktop. 

I also find that if select a PowerMail message anywhere, except the top
window Bar, that I cannot actually type in the message area. It is sort
of half selected, but not fully active.

Is anyone else experiencing these types of things with the combination of
VirtualDesktop and PowerMail (5.1)?

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu






Re: Please Make PowerMail a Good Security Player

2004-11-20 Thread Robert Snyder

On Sat, Nov 20, 2004, PowerMail discussions wrote:

Robert Snyder wrote:

If PowerMail supported CRAM-MD5 and/or Kerberos, it would be an
acceptable mail client.

PowerMail automatically use CRAM-MD5, if the server supports it, for SMTP
authentication. It uses plain text authentication only if the server does
not tell it supports CRAM-MD5.

Jérôme,

This is wonderful news.

And the proof is in my server's SMTP logs:

Nov 20 17:25:25 mitwc67 postfix/smtpd[16155]: 1CB363FE7B9: client=pool-
141-158-216-4.alt.east.verizon.net[141.158.216.4], sasl_method=CRAM-MD5,
sasl_username=rns3

I only wish that is was mentioned somewhere in the documentation.

I feel much better about using and recommending PM; however, I would
still like it if you could Please add the support SSl SMTP on Panther Server.

Is there any chance that you can change the SSL SMTP support to also
include port
25 using the STARTTLS command?

Since Panther server release there have been a number of requests made to
this list for that support.

Thank You for correcting my error.

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu






Re: powermail-discuss Digest #1977 - 11/20/04

2004-11-20 Thread Robert Snyder

On Sat, Nov 20, 2004, PowerMail discussions wrote:

Robert at [EMAIL PROTECTED] said on 20/11/04 4:58 pm

The Sys Admin side of me wants to ban the use of PowerMail (until it can
support either encrypted SMTP passwords or SSL SMTP using STARTTLS on
port 25).


Just as an aside, what would you use instead?


Derry,

Our University has a site license for Eudora, so it is free for me to
use. However, I use PowerMail for a number of reasons, not the lease of
which is that PM adopted and delivered a stable OS X version much earlier
that Eudora.

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu






Please Make PowerMail a Good Security Player

2004-11-20 Thread Robert Snyder

As both a system administer and a PowerMail user, I am at a cross roads
with PowerMail. 

I have used PowerMail for over four years, purchasing upgrades as those
have come up. I like it a lot. I have been pleased with the advances that
PowerMail has made (the search engine and html rendering upgrades) and I
like that PowerMail allows me to use plain text as my default for sending
and receiving. 

However, as a system administrator, concerned about the security of my
mail server, I am at my wits end with the how PowerMail handles Password
Authentication of SMTP and SSL SMTP. 

Since most of my mail server users have laptops and they connect from a
broad array of networks, I cannot nail down SMTP relay to just specific
networks. I need to rely on Authenticated SMTP. PowerMail supports this,
but only using unsecured, clear text passwords. 

This means that I must allow my users to send their system passwords over
the network in the clear if they want to use PowerMail as their mail client. 

We have completely blocked all FTP traffic on our networks because of the
clear-text password problem inherent with FTP. 

If PowerMail supported CRAM-MD5 and/or Kerberos, it would be an
acceptable mail client.

However, I could get over the clear text SMTP password authentication if
only the SSL support was not limited to SSL on a separate port. I run OS
X Server 10.3.6 on my mail server and have it configured for SSL on SMTP,
POP, and IMAP. However, OS X Server 10.3.x and above support SSL on port
25 using the STARTTLS command. 

This means that my PowerMail users can encrypt the whole transaction
including the password the send to retrieve mail from my POP and IMAP
server, BUT they have to send their password in the clear when they send mail.

The Sys Admin side of me wants to ban the use of PowerMail (until it can
support either encrypted SMTP passwords or SSL SMTP using STARTTLS on
port 25).

The PowerMail side of me wants to give a blind eye to this security
breach. I have over a gig of compressed mail messages in my current
account, and have archived another gig. I love how fast I can search on
my mail to find relevant messages.

PowerMail Engineering, PLEASE help me out. 

I am guessing that updating the code to allow SSL SMTP using STARTTLS on
port 25 is the easier of the two paths to being a good security player.
It would also encrypt the whole SMTP transaction. It would also be my
preference, but I would happily take CRAM-MD5 support on the password.

Please Make PowerMail a good security player before I am forced to move
on to another, more secure mail client! 

Sincerely,

Robert Snyder
PowerMail User and System Administrator


Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu






Re: powermail-discuss Digest #1866 - 07/13/04

2004-07-17 Thread Robert Snyder

On Tue, Jul 13, 2004, PowerMail discussions wrote:

c) if I get such a failed message, I can just select send from control-
click onto the exclamation point and then send and it sends, no dancing
through draft nor copy/paste etc.

I wish this worked, but I can document that mail that failed and was
resent using all but actually creating a new message and copy/pasting
failed to send the message. 

I am using the most current version of PowerMail. 

It would also be nice if there was ANY documentation of this symbol and
what it means in the PowerMail documentation. 

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus






What does the yellow Triangle with the ! mean in Outr Tray mail?

2004-07-11 Thread Robert Snyder

Hello,

I sent a number of messages while at WWDC that originally got bounced by
my mail server. If I look in the Out Tray, they are all tagged by yellow
triangles (think caution road signs) with exclamation points on them. 

Once I realized that they had been bounced, I fixed the problem with my
smtp server firewall, but even though other mail was getting through,
each time I tried to resend the Yellow Triangle ! notes they would
change to the Watch symbol for waiting to send then once sent would
return to the Yellow Triangle !. 

It appears that even though I have resent these email with a good smtp
connection, they are not getting through. 

I check the documentation but could find no mention of this symbol, what
it means, or how to send the messages again.

Help

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




Cannot get rid of old mailserver

2004-06-28 Thread Robert Snyder

Hello,

I recently switched mailservers, and set up the information for the new
mailserver, but could not get to work until I called it primary.mail.
Then all worked fine (pop account). Since I had taken down my old mail
server, I deleted all the accounts related to that server. 

However, when I check mail, powermail still says it is trying to connect
to the old mail server in the status bar at the bottom of the mail
window. I am running 5.0.1, but have been a licensed customer since the
early 4.x versions.  

This is particular problem because I am traveling hand have a very
limited internet connection.

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




PowerMail 5.0 License?

2004-05-03 Thread Robert Snyder

I am sure this has been answered on this list, but I missed it. I have a
valid PowerMail 4.x license and would like to try PowerMail 5.0 beta, but
my mail folder far exceeds the demo's limits. 

Earlier today I went to the PowerMail site and purchaed the $29 upgrade
to 5.0 from 4.x, but have gotten no reply other than that my card will
not be billed until the full 5.0 version is released. Is that when I will
get my 5.0 key? 

Also, I already have a SpamSieve license. I like that PM now includes
SpamSeive, but I don't like that I now have to purchase it a second time. 

Any advice?



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




RE: PowerMail support case #BYLOSE

2003-09-10 Thread Robert Snyder

I have a problem with PowerMail that I sent to support several days ago,
but have not heard back from them I will bring it here to see if anyone
has experienced this or knows how to fix it. 

I was reading mail from my In Tray when my powerbook decided to suddenly
shut down. When I rebooted and opened PM all the messages were still in
the In Tray--good, I thought. However, once I finished reading the all
the messages in the In Tray, it failed to become unbolded. I tried first
to compact my databases, but after compacting the addresses it would fail
when it tried to compact the mail boxes, saying that there in use error.

The next thing I tried was low level rebuild of the DBs from the repair
menu by launching with option-command held down. This rebuilt went fine,
but when my Mail Browser opened, the In Tray was still Bolded, even
though I had no unread messages in the Tray.

PM seems to be working OK, but it is very annoying not being able to tell
if there really is new mail in my In Tray.

Any suggestions?

PowerMail support case #BYLOSE
PowerMail version: 4.2 carbon
Mac OS version: 10.2.6
Customer ID: BFLFG-ACGLR-AALRH-GBGDL-FGDTB-CFEDL


Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




Powermail 4.2b1 Carbon Crash on reading HTML formatted mail

2003-09-03 Thread Robert Snyder
  r10: 0xfffe  r11: 0x04099d40
   r12: 0x919f1670  r13: 0x0085b1c4  r14: 0x0001  r15: 0x02504960
   r16: 0x047b6510  r17: 0x  r18: 0x  r19: 0x
   r20: 0x  r21: 0x0001  r22: 0x00860e30  r23: 0x028f
   r24: 0x04099d40  r25: 0x048129e0  r26: 0xbfffe0e0  r27: 0x
   r28: 0x04099cc0  r29: 0x041fcbc0  r30: 0x  r31: 0x919ba3e8



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




SpamSieve Problems in 4.2.1b?

2003-08-11 Thread Robert Snyder

I installed the new 4.2 public beta over the weekend. Since doing so, my
registered copy of SpamSieve has stopped automatically shunting spam to
the Spam folder in PowerMail. 

I have reinstalled SpamSieve, and the manual Add Spam script works
fine. Just not the automated spam filter.

Has anyone else encountered this? Are there changes to the AppleScript/
Filters functions of PowerMail 4.2.1b that would explain this?

Robert



Robert Snyder, Director
Distance Education/World Campus Data Management Services
PThe Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus




Useful Additions to Powermail (more)

2003-02-01 Thread Robert Snyder

For what it is worth, I would really like to search other fields than the
message content. Specifically, I often need to find all email from or to
a specific person. In addition, it would be ideal to have the ability to
search by date, and in addition to be able limit a search by dates
(between mm/dd/ and mm/dd/).

This one area where Eudora search tools excel (or at least best I can
remember since I switched from Eudora to PM more than a year ago).

I have nearly a GB of stored mail. Adding these search refinements to the
excellent PM search tools would really be great for someone like me who
keeps his memory in in his email boxes.



Robert Snyder, Director
Distance Education/World Campus Data Management Services
Project director, my.campus LAAP Project
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu/my.campus