Re: PM Key still won't register 6.0

[Jerry Wass]

Great! I did recognize the problem. Ctmdev used to be service minded,
lately very occupied with updates.

I never used Automator before either, just did a search on type/creator
change and ended up with that.

Glad to help out!

/jrr

>thanks for everyone's quick replies.
>
>Jerry, this worked. i had to download the action from Apple's website
>because for some reason my computer wasn't recognizing the app at
>first (don't think i've ever run an Automator app before) but it did
>the trick.
>
>
>yea...the quirk support thing is really an issue. thank goodness for
>this list, but it seems unfair to pay your fee and not get the help
>you need...timely.
>
>thx again Jerry and all,
>cheers.
>
>-angel
>
>
>
>Quoting Jerry Wass :
>
>>> I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>>> key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>>> icon. PM just wants to make an attachment out of it. sometime is opens
>>> up Terminal. sometimes i can open as a text message and see the code,
>>> but can't do anything with it.
>>>
>>> the icon appears as a generic executable file by default. i've never
>>> seen this type of registration, so don't know what else to do.
>>>
>>> I emailed CTM the same day. no response.
>>>
>>> i emailed again, filled out the support form, tried other email
>>> addresses, called Kagi software (they can't help because they don't
>>> send out the key). NO RESPONSE.
>>>
>>> so my database is already upgraded and i cannot send/receive mail
>>> through PM. with 9 email accounts, my productivity is shot. and CTM
>>> hasn't responded to 6 requests.
>>>
>>> does anyone have any idea how to get them to respond?
>>> i just want my registration code. (email to: shop [at] urbanpeace.net)
>>>
>>> or by some amazing chance has anyone had this problem and can tell me
>>> how to register PM 6?
>>>
>>> any help would be exhilarating at this point.
>>
>> You might need to change the type/creator of the file to:
>>
>> type: PMKi
>> creator: Cmlt
>>
>> I attached a small app to help out!
>>
>> /jrr
>
>
>

Re: PM Key still won't register 6.0

[Sean McBride]

li...@urbanpeace.net (li...@urbanpeace.net) on 2009-01-19 5:55 PM said:

>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>icon. PM just wants to make an attachment out of it. sometime is opens
>up Terminal. sometimes i can open as a text message and see the code,
>but can't do anything with it.

I bet I know what it is Which email client did you receive the PMKey
file with?  It's a text file and some mail clients screw with the line
endings.  Try opening the file with TextWrangler and change the line
endings to Mac.

PM should be able to deal with any line endings, but has had this bug
for years.

Sean

Re: PM Key still won't register 6.0

[Gerald F. Carroll]

I had the same problem December 3rd. The thing i noticed was that the
key they sent the name did not match the name of the key in the
attachment for the actual key. I had to wait a couple days believe there
was a weekend involved. However they did send me a replacement key. This
time the name in the letter matched the attachment they sent for the key.

Gerry

-- 
The faster the computer
The more impatient the user



>Hi,
>
>You're way ahead of meI also paid for the upgrade - at least I think
>I did - but I have not been sent a key.  I still love PowerMail, but
>sometimes the quirky support is a little too quirky.
>
>Meanwhile, have you tried dragging the PM key icon on to the PowerMail
>application icon?  That's how it used to work.
>
>Jim
>
>>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a  
>>key, it didn't work. i've double-clicked, dragged, etc. the PM Key  
>>icon. PM just wants to make an attachment out of it. sometime is opens  
>>up Terminal. sometimes i can open as a text message and see the code,  
>>but can't do anything with it.
>>
>>the icon appears as a generic executable file by default. i've never  
>>seen this type of registration, so don't know what else to do.
>>
>>I emailed CTM the same day. no response.
>
>-- 
>Jim Pistrang
>JP Computer Resources
>Certified Member, Apple Consultants Network 
>413-256-4569
>
>
>
>

Re: PM Key still won't register 6.0

[Jim Pistrang]

Hi,

You're way ahead of meI also paid for the upgrade - at least I think
I did - but I have not been sent a key.  I still love PowerMail, but
sometimes the quirky support is a little too quirky.

Meanwhile, have you tried dragging the PM key icon on to the PowerMail
application icon?  That's how it used to work.

Jim

>I paid for upgrade to 6.0 over two and a half weeks ago, was sent a
>key, it didn't work. i've double-clicked, dragged, etc. the PM Key
>icon. PM just wants to make an attachment out of it. sometime is opens
>up Terminal. sometimes i can open as a text message and see the code,
>but can't do anything with it.
>
>the icon appears as a generic executable file by default. i've never
>seen this type of registration, so don't know what else to do.
>
>I emailed CTM the same day. no response.

--
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network
413-256-4569

PM Key still won't register 6.0

[lists]

I paid for upgrade to 6.0 over two and a half weeks ago, was sent a  
key, it didn't work. i've double-clicked, dragged, etc. the PM Key  
icon. PM just wants to make an attachment out of it. sometime is opens  
up Terminal. sometimes i can open as a text message and see the code,  
but can't do anything with it.


the icon appears as a generic executable file by default. i've never  
seen this type of registration, so don't know what else to do.


I emailed CTM the same day. no response.

i emailed again, filled out the support form, tried other email  
addresses, called Kagi software (they can't help because they don't  
send out the key). NO RESPONSE.


so my database is already upgraded and i cannot send/receive mail  
through PM. with 9 email accounts, my productivity is shot. and CTM  
hasn't responded to 6 requests.


does anyone have any idea how to get them to respond?
i just want my registration code. (email to: shop [at] urbanpeace.net)

or by some amazing chance has anyone had this problem and can tell me  
how to register PM 6?


any help would be exhilarating at this point.