Re: PowerMail Crashes after moving to newer Mac
Downloaded OnyX and ran the permissions fixer (couple of others mentioned that was where they had trouble) and fixed it. Its been about 8 months since I could use my PowerMail. I was using a free app but leaving mail on the server then opening PM and downloading mail which removed it from the server so I never lost any mail (except my sent mail which I will port over). It is great to be back. I owe it all to this community. Thank you so much to all who replied. You have been a tremendous help! Art Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Rene Merz wrote: Art Wheat wrote: Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 We are on PowerMail 5.2.3 an SpamSieve 2.4.4 You should make an update. Ever repaired/updated the User Rights? (-- HD Serviceprogram or OnyX or similar Tools) If it doesn't help: Try a new installation of PowerMail
Re: PowerMail Crashes after moving to newer Mac
How could-he when PM crashs? Duh... :embarassed: The Help menu item generates a message to this address: PowerMail support [EMAIL PROTECTED] with contents: PowerMail support case [random six character identifier, e.g. #LSLWYH] PowerMail version: [e.g.: PowerMail version 5.2.3 build 4406 English] Mac OS version: [your OS version, e.g.: 10.4.7] Customer ID: [the 25 characters from your registration key] And put whatever your problem is after that. for those who have never found/used it before. --
Re: PowerMail Crashes after moving to newer Mac
Is this the entire crash log? It is indicating only the memory address of the crashed thread, but not even the app ID? Is this a new thing on Intel Mac? Ouch! -Hiro Art Wheat / 2006/08/17 / 10:17 AM wrote: Command: ??? Path:??? Parent: ??? [0] Version: ??? (???) PID:-1 Thread: Unknown Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x (null) Unknown thread crashed with PPC Thread State 64: srr0: 0x srr1: 0x10004200f930 vrsave: 0xfff0 cr: 0x84048422 xer: 0x lr: 0x8fe24e04 ctr: 0x r0: 0x r1: 0xbfff7e20 r2: 0x8fe5c568 r3: 0x0100 r4: 0x00cc r5: 0x1000 r6: 0x r7: 0x8fe540f8 r8: 0x0064 r9: 0x r10: 0x0012 r11: 0xfeedface r12: 0x r13: 0x00a0 r14: 0xbfffaad0 r15: 0xbfffab10 r16: 0x009f r17: 0xbfffa830 r18: 0xbfffa7b0 r19: 0x00a0 r20: 0xbfff9998 r21: 0xbfff9ee0 r22: 0x8fe540f8 r23: 0x00cc r24: 0x8fe54ba8 r25: 0x0100 r26: 0xbfff7f40 r27: 0x8fe540f8 r28: 0x8fe640f8 r29: 0x00cc r30: 0x8fe5a928 r31: 0x8fe24ba8 Binary Images Description: *
Re: PowerMail Crashes after moving to newer Mac
C. A. Niemiec wrote: How do I get it to CTM. I've not had any luck contacting them. From the menubar: Help Send a Message to PowerMail Support... ;-) How could-he when PM crashs? Try [EMAIL PROTECTED]
Re: PowerMail Crashes after moving to newer Mac
How do I get it to CTM. I've not had any luck contacting them. From the menubar: Help Send a Message to PowerMail Support... --
Re: PowerMail Crashes after moving to newer Mac
Art Wheat wrote: Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 We are on PowerMail 5.2.3 an SpamSieve 2.4.4 You should make an update. Ever repaired/updated the User Rights? (-- HD Serviceprogram or OnyX or similar Tools) If it doesn't help: Try a new installation of PowerMail
Re: PowerMail Crashes after moving to newer Mac
I would guess a permissions issue. (?) You *could* install a fresh copy, make a new user and compare those permissions to what you have on the old PowerMail folder / files. We had a similar issue when we tried putting the PowerMail Files on a server. We had to correct the folder file permissions to get it to work. (It's still a little buggy with attachment permissions - but at least it get backed up every night now) Good Luck, Justin On Aug 17, 2006, at 8:47 AM, Art Wheat wrote: Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 Sure would like to get back to using PowerMail. Thanks again for any help, Art -- Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice mailto:[EMAIL PROTECTED] http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Re: PowerMail Crashes after moving to newer Mac
How do I get it to CTM. I've not had any luck contacting them. Here is the results of the crash log: * Host Name: theHumanTorch Date/Time: 2006-08-11 10:00:52.675 -0400 OS Version: 10.4.7 (Build 8J135) Report Version: 4 Command: ??? Path:??? Parent: ??? [0] Version: ??? (???) PID:-1 Thread: Unknown Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x (null) Unknown thread crashed with PPC Thread State 64: srr0: 0x srr1: 0x10004200f930 vrsave: 0xfff0 cr: 0x84048422 xer: 0x lr: 0x8fe24e04 ctr: 0x r0: 0x r1: 0xbfff7e20 r2: 0x8fe5c568 r3: 0x0100 r4: 0x00cc r5: 0x1000 r6: 0x r7: 0x8fe540f8 r8: 0x0064 r9: 0x r10: 0x0012 r11: 0xfeedface r12: 0x r13: 0x00a0 r14: 0xbfffaad0 r15: 0xbfffab10 r16: 0x009f r17: 0xbfffa830 r18: 0xbfffa7b0 r19: 0x00a0 r20: 0xbfff9998 r21: 0xbfff9ee0 r22: 0x8fe540f8 r23: 0x00cc r24: 0x8fe54ba8 r25: 0x0100 r26: 0xbfff7f40 r27: 0x8fe540f8 r28: 0x8fe640f8 r29: 0x00cc r30: 0x8fe5a928 r31: 0x8fe24ba8 Binary Images Description: * Thanks for getting back to me about this. I do appreciate the help. Art Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Wayne Brissette wrote: You should send the crash log to CTM. They will help you determine what the problem is from the crash log. Wayne -Original Message- From: Art Wheat [EMAIL PROTECTED] Sent: Aug 17, 2006 8:47 AM To: powermail-discuss@ctmdev.com Subject: PowerMail Crashes after moving to newer Mac Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 Sure would like to get back to using PowerMail. Thanks again for any help, Art -- Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Re: PowerMail Crashes after moving to newer Mac
You should send the crash log to CTM. They will help you determine what the problem is from the crash log. Wayne -Original Message- From: Art Wheat [EMAIL PROTECTED] Sent: Aug 17, 2006 8:47 AM To: powermail-discuss@ctmdev.com Subject: PowerMail Crashes after moving to newer Mac Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 Sure would like to get back to using PowerMail. Thanks again for any help, Art -- Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice mailto:[EMAIL PROTECTED] http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PowerMail Crashes after moving to newer Mac
Hello: I've had a terrible time getting PowerMail to work on my new Mac. It will launch OK but when I open most other windows within the application it crashes. Any words of wisdom or help from someone who has had similar problems would be greatly appreciated. I'm running on a G5 iMac 2GB of RAM Mac OS X 10.4.7 (8J135) PowerMail 5.2.2 with SpamSeive 2.4 Sure would like to get back to using PowerMail. Thanks again for any help, Art -- Art Wheat SiteSteward, Inc. (585) 647-1101 - Voice mailto:[EMAIL PROTECTED] http://www.SiteSteward.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
