Re: Hanging downloads

2006-07-30 Thread Frank Mitchell

Hello Matthias,

PM did it again this morning.

PM was in the foreground and I used Connect Now to download my messages.
At the bottom of the window, PM said there were 3 messages to download
then hung.

I stopped the download and two messages were in the in-tray, one of which
had no subject. Opened this message to see that it was completely blank.

Closed the blank message again, command-clicked on it in the in-tray and
selected "Retrieve Again Now". This time PM said there were 44 messages
to download. When it had finished downloading the original blank message
had disappeared from the inbox.

This is just for general information, there is probably no major problem.

Regards,
Frank

>>I just had that case yesterday again.
>>This time the mail was only completely received, after I activated the
>>option, "receive completely now ( or no next connnection)".
>>So I'd use this option.
>
>I could try this the next time it happens, but where is "receive
>completely now". I've never seen this.
>
>>For the records, this happens mostly only, when PM is in the background.
>
>I only download my messages using the 'Connect' icon (ie PM in the
>foreground).
>
>Regards,
>Frank
>
>>>Hello Matthias
>>>
the message is not downloaded at all, if I understand Rick right.
I guess PM starts hanging, when downloading the header. Next time, one
connects the message is downloaded as expected.
That also happened to me and I have no glue why, mostly with messages
from some lists. So they even don't contain a html part.

I have 2 theories to offer:
- one of the header records might be too long.
- the network (IP) handler bails due to some error or runs crazy which
might be also the reason, when PM crashes, while checking mail in the
background.
>>>
>>>PM doesn't crash it just stops downloading. When I stop the download
>>>manually and 'Connect Again' the rest of my messages arrive OK. The
>>>'faulty' message might download with them as far as I know.
>>>
>>>I think I'll just ignore the problem for now. My only (small) concern is
>>>someone may expecting a reply, in which case they will probably let me
>>>know by other means.
>>>
>>>Thanks for your comments,
>>>Frank

-- Frank Mitchell, Scottsdale, Arizona







Re: Hanging downloads

2006-07-13 Thread Matthias Schmidt

Hello Frank,

there are at least 2 possibilities:
-  the click the message in the list and then use the contextual
menu (ctrl click or other mouse button)
  - there appears a little icon at the bottom of the list window 


All the best

Matthias

---
Admilon Consulting GmbH
http://www.admilon.com
Tel. +81-736-56-3905
---

Am/On Thu, 13 Jul 2006 01:22:49 -0700 schrieb/wrote Frank Mitchell:

>Hello Matthias
>
>>I just had that case yesterday again.
>>This time the mail was only completely received, after I activated the
>>option, "receive completely now ( or no next connnection)".
>>So I'd use this option.
>
>I could try this the next time it happens, but where is "receive
>completely now". I've never seen this.
>
>>For the records, this happens mostly only, when PM is in the background.
>
>I only download my messages using the 'Connect' icon (ie PM in the
>foreground).
>
>Regards,
>Frank
>
>>>Hello Matthias
>>>
the message is not downloaded at all, if I understand Rick right.
I guess PM starts hanging, when downloading the header. Next time, one
connects the message is downloaded as expected.
That also happened to me and I have no glue why, mostly with messages
from some lists. So they even don't contain a html part.

I have 2 theories to offer:
- one of the header records might be too long.
- the network (IP) handler bails due to some error or runs crazy which
might be also the reason, when PM crashes, while checking mail in the
background.
>>>
>>>PM doesn't crash it just stops downloading. When I stop the download
>>>manually and 'Connect Again' the rest of my messages arrive OK. The
>>>'faulty' message might download with them as far as I know.
>>>
>>>I think I'll just ignore the problem for now. My only (small) concern is
>>>someone may expecting a reply, in which case they will probably let me
>>>know by other means.
>>>
>>>Thanks for your comments,
>>>Frank
>>>
>>>-- Frank Mitchell, Scottsdale, Arizona
>>>
>>>
>>>
>>>
>>
>>
>>
>
>-- Frank Mitchell, Scottsdale, Arizona
>
>
>
>







Re: Hanging downloads

2006-07-13 Thread Frank Mitchell

Hello Matthias

>I just had that case yesterday again.
>This time the mail was only completely received, after I activated the
>option, "receive completely now ( or no next connnection)".
>So I'd use this option.

I could try this the next time it happens, but where is "receive
completely now". I've never seen this.

>For the records, this happens mostly only, when PM is in the background.

I only download my messages using the 'Connect' icon (ie PM in the
foreground).

Regards,
Frank

>>Hello Matthias
>>
>>>the message is not downloaded at all, if I understand Rick right.
>>>I guess PM starts hanging, when downloading the header. Next time, one
>>>connects the message is downloaded as expected.
>>>That also happened to me and I have no glue why, mostly with messages
>>>from some lists. So they even don't contain a html part.
>>>
>>>I have 2 theories to offer:
>>>- one of the header records might be too long.
>>>- the network (IP) handler bails due to some error or runs crazy which
>>>might be also the reason, when PM crashes, while checking mail in the
>>>background.
>>
>>PM doesn't crash it just stops downloading. When I stop the download
>>manually and 'Connect Again' the rest of my messages arrive OK. The
>>'faulty' message might download with them as far as I know.
>>
>>I think I'll just ignore the problem for now. My only (small) concern is
>>someone may expecting a reply, in which case they will probably let me
>>know by other means.
>>
>>Thanks for your comments,
>>Frank
>>
>>-- Frank Mitchell, Scottsdale, Arizona
>>
>>
>>
>>
>
>
>

-- Frank Mitchell, Scottsdale, Arizona







Re: Hanging downloads

2006-07-13 Thread Matthias Schmidt

Hello Frank,

I just had that case yesterday again.
This time the mail was only completely received, after I activated the
option, "receive completely now ( or no next connnection)".
So I'd use this option.

For the records, this happens mostly only, when PM is in the background.

All the best

Matthias

---
Admilon Consulting GmbH
http://www.admilon.com
Tel. +81-736-56-3905
---

Am/On Wed, 12 Jul 2006 21:36:19 -0700 schrieb/wrote Frank Mitchell:

>Hello Matthias
>
>>the message is not downloaded at all, if I understand Rick right.
>>I guess PM starts hanging, when downloading the header. Next time, one
>>connects the message is downloaded as expected.
>>That also happened to me and I have no glue why, mostly with messages
>>from some lists. So they even don't contain a html part.
>>
>>I have 2 theories to offer:
>>- one of the header records might be too long.
>>- the network (IP) handler bails due to some error or runs crazy which
>>might be also the reason, when PM crashes, while checking mail in the
>>background.
>
>PM doesn't crash it just stops downloading. When I stop the download
>manually and 'Connect Again' the rest of my messages arrive OK. The
>'faulty' message might download with them as far as I know.
>
>I think I'll just ignore the problem for now. My only (small) concern is
>someone may expecting a reply, in which case they will probably let me
>know by other means.
>
>Thanks for your comments,
>Frank
>
>-- Frank Mitchell, Scottsdale, Arizona
>
>
>
>







Re: Hanging downloads

2006-07-13 Thread Frank Mitchell

Hello Sean

>>Occasionally, when downloading my messages, PM hangs part way. After
>>waiting, I stop the download and immediately reconnect. PM then downloads
>>the rest of my messages.
>
>You're not alone... this happens to me almost everyday.

Thank you Sean. I'll just continue to ignore it then.

Frak

-- Frank Mitchell, Scottsdale, Arizona







Re: Hanging downloads

2006-07-13 Thread Frank Mitchell

Hello Rick

>If the mystery email is only half downloaded then you can right-click
>(ctrl-click) and choose "Retrieve message completely now" from the
>contextual menu. (it might not say precisely that; I'm going from memory
>and don't have a half-message to hand to test with).
>
>But maybe you don't mean that, and the message is completely downloaded
>but blank.

Yes, that is what I meant.

> In which case I don't know, but maybe it is an empty stub and
>you actually do have the message included in the ones that downloaded
>properly. What I mean is that you might have 'Message A' twice: once as
>a useless stub and once as a complete download. Of course the stub
>should be deleted when the full version comes in but maybe PM lost the
>link between the two.

This could be true but I have no way of knowing.

My messages are set to automatically delete from the server after downloading.

Thanks for you comments,
Frank

-- Frank Mitchell, Scottsdale, Arizona







Re: Hanging downloads

2006-07-13 Thread Frank Mitchell

Hello Matthias

>the message is not downloaded at all, if I understand Rick right.
>I guess PM starts hanging, when downloading the header. Next time, one
>connects the message is downloaded as expected.
>That also happened to me and I have no glue why, mostly with messages
>from some lists. So they even don't contain a html part.
>
>I have 2 theories to offer:
>- one of the header records might be too long.
>- the network (IP) handler bails due to some error or runs crazy which
>might be also the reason, when PM crashes, while checking mail in the
>background.

PM doesn't crash it just stops downloading. When I stop the download
manually and 'Connect Again' the rest of my messages arrive OK. The
'faulty' message might download with them as far as I know.

I think I'll just ignore the problem for now. My only (small) concern is
someone may expecting a reply, in which case they will probably let me
know by other means.

Thanks for your comments,
Frank

-- Frank Mitchell, Scottsdale, Arizona







Re: Hanging downloads

2006-07-13 Thread Sean McBride

Richard Hart ([EMAIL PROTECTED]) on 2006-07-12 23:16 said:

>In our case, I have narrowed it down to SPAM with illegal characters.
>There is one particular type of SPAM that puts every conceivable key
>combination and unicode structure in the title to get your attention.

That's not the case for me.  The mails don't seem to follow any pattern,
and they are 99% English characters.

Sean







Re: Hanging downloads

2006-07-13 Thread Richard Hart

In our case, I have narrowed it down to SPAM with illegal characters.
There is one particular type of SPAM that puts every conceivable key
combination and unicode structure in the title to get your attention. It
also causes mail servers to choke.

If the downloading fails to proceed a second time, I must use a web
client to delete the offending message.

RH

Hiro wrote:

>Interestingly, in my case, it has been 100% Spam mails that hangs, but
>the source code of the mail itself doesn't show any suspicious code nor
>attachment.






Re: Hanging downloads

2006-07-13 Thread A-NO-NE Music


This has been happening to me for quite sometime, and is very
unpredictable when it happens.  When it happens, I click on X, then PM
shows the blank mail with partially downloaded icon so I click on it to
force download.

Interestingly, in my case, it has been 100% Spam mails that hangs, but
the source code of the mail itself doesn't show any suspicious code nor
attachment.

-- 

- Hiro

[PROTECTED]
<[PROTECTED]> <[PROTECTED]>







Re: Hanging downloads

2006-07-13 Thread Jim Pistrang

Hi Sean,

>>Occasionally, when downloading my messages, PM hangs part way. After
>>waiting, I stop the download and immediately reconnect. PM then downloads
>>the rest of my messages.
>
>You're not alone... this happens to me almost everyday.

At the risk of jinxing myself..this virtually never happens to me. 
I'm running the latest PM on the latest OSX with a cable modem +
wireless router.  I get well over 200 emails a day (counting the spam).

I'm not saying that it's not happening to you (obviously it is) but it's
not a given, and hopefully there's something that can be done to fix it.

Jim

-- 
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network 
413-256-4569
http://users.crocker.com/~pistrang







Re: Hanging downloads

2006-07-13 Thread Sean McBride

Frank Mitchell ([EMAIL PROTECTED]) on 2006-07-11 01:48 said:

>Occasionally, when downloading my messages, PM hangs part way. After
>waiting, I stop the download and immediately reconnect. PM then downloads
>the rest of my messages.

You're not alone... this happens to me almost everyday.

-- 
"Inter arma enim silent leges" - Cicero






Re: Hanging downloads

2006-07-12 Thread Matthias Schmidt

Hello,

the message is not downloaded at all, if I understand Rick right.
I guess PM starts hanging, when downloading the header. Next time, one
connects the message is downloaded as expected.
That also happened to me and I have no glue why, mostly with messages
from some lists. So they even don't contain a html part.

I have 2 theories to offer:
- one of the header records might be too long.
- the network (IP) handler bails due to some error or runs crazy which
might be also the reason, when PM crashes, while checking mail in the
background.

All the best

Matthias

---
Admilon Consulting GmbH
http://www.admilon.com
Tel. +81-736-56-3905
---

Am/On Wed, 12 Jul 2006 10:08:51 +0100 schrieb/wrote Rick Lecoat:

>Frank
>
>If the mystery email is only half downloaded then you can right-click
>(ctrl-click) and choose "Retrieve message completely now" from the
>contextual menu. (it might not say precisely that; I'm going from memory
>and don't have a half-message to hand to test with).
>
>But maybe you don't mean that, and the message is completely downloaded
>but blank. In which case I don't know, but maybe it is an empty stub and
>you actually do have the message included in the ones that downloaded
>properly. What I mean is that you might have 'Message A' twice: once as
>a useless stub and once as a complete download. Of course the stub
>should be deleted when the full version comes in but maybe PM lost the
>link between the two.
>
>Just an idea. I have no evidence of any sort.
>Rick
>
>-- 
>G5 2GHz x2  ::  2GB RAM  ::  10.4.5  ::  PM 5.2.3  ::  3 pane mode
>
>Shark Attack: A Design Studio
>
>
>--
>Original message:
>Received from Frank Mitchell on 11/7/06 at 06:48
>
>>Occasionally, when downloading my messages, PM hangs part way. After
>>waiting, I stop the download and immediately reconnect. PM then downloads
>>the rest of my messages.
>>
>>When this happens I find an empty email has appeared in my inbox  - no
>>subject, sender or message. Show Full Header is not very informative.
>It shows
>>
>>-- RFC822 Header Follows --
>>---
>>
>>Is this a known problem? Does it matter?. If so, any ideas as to what is
>>wrong?
>>
>>MDD G4 with OS 10.2.8
>>PM v 5.0.2
>>
>>Thanks,
>>Frank
>>
>>-- Frank Mitchell, Scottsdale, Arizona
>>
>>
>>
>>
>
>
>
>
>







Re: Hanging downloads

2006-07-12 Thread Rick Lecoat

Frank

If the mystery email is only half downloaded then you can right-click
(ctrl-click) and choose "Retrieve message completely now" from the
contextual menu. (it might not say precisely that; I'm going from memory
and don't have a half-message to hand to test with).

But maybe you don't mean that, and the message is completely downloaded
but blank. In which case I don't know, but maybe it is an empty stub and
you actually do have the message included in the ones that downloaded
properly. What I mean is that you might have 'Message A' twice: once as
a useless stub and once as a complete download. Of course the stub
should be deleted when the full version comes in but maybe PM lost the
link between the two.

Just an idea. I have no evidence of any sort.
Rick

-- 
G5 2GHz x2  ::  2GB RAM  ::  10.4.5  ::  PM 5.2.3  ::  3 pane mode

Shark Attack: A Design Studio


--
Original message:
Received from Frank Mitchell on 11/7/06 at 06:48

>Occasionally, when downloading my messages, PM hangs part way. After
>waiting, I stop the download and immediately reconnect. PM then downloads
>the rest of my messages.
>
>When this happens I find an empty email has appeared in my inbox  - no
>subject, sender or message. Show Full Header is not very informative.
It shows
>
>-- RFC822 Header Follows --
>---
>
>Is this a known problem? Does it matter?. If so, any ideas as to what is
>wrong?
>
>MDD G4 with OS 10.2.8
>PM v 5.0.2
>
>Thanks,
>Frank
>
>-- Frank Mitchell, Scottsdale, Arizona
>
>
>
>