[Ql-Users] Online Quanta Subscriptions

2009-01-01 Thread Geoff Wicks
Has anyone successfully renewed their Quanta subscription online using Internet 
Explorer? I was unsuccessful today but was able to renew without problems using 
Opera.

With IE I got through to Paypal, but then with a Paypal error message that did 
not allow you to go further.

I suspect this might have something to do with the security level on your 
computer. I have a fairly high level of security on my machine, but I would be 
a little surprised if Paypal expects users to have a low level of security on 
their machine. 

Fortunately, if my website is any indication, about half of QL-ers are non-IE 
users, but we should be prepared to offer advice to any IE user hoping to renew 
online,

Best Wishes,


Geoff 
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-02 Thread John Gilpin

Thanks for bringing this to our attention Geoff.

If anyone else has any problems, please pass on specific details either to 
myself or to Dan Abbott (Web Master of QUANTA) directly so that we can 
attempt to provide a smooth running facility.


In answer to Geoff's question "Has anyone successfully renewed their 
Subscription on line" the answer is "YES - only a handful but no problems 
have been reported to me so far.


Regards and Happy 2009 to all,

John Gilpin.


- Original Message - 
From: "Geoff Wicks" 

To: "ql-users" 
Sent: Thursday, January 01, 2009 6:09 PM
Subject: [Ql-Users] Online Quanta Subscriptions


Has anyone successfully renewed their Quanta subscription online using 
Internet Explorer? I was unsuccessful today but was able to renew without 
problems using Opera.


With IE I got through to Paypal, but then with a Paypal error message that 
did not allow you to go further.


I suspect this might have something to do with the security level on your 
computer. I have a fairly high level of security on my machine, but I 
would be a little surprised if Paypal expects users to have a low level of 
security on their machine.


Fortunately, if my website is any indication, about half of QL-ers are 
non-IE users, but we should be prepared to offer advice to any IE user 
hoping to renew online,


Best Wishes,


Geoff
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-02 Thread Geoff Wicks
Thanks John, I'll send you and Dan a screen shot of the paypal error page 
privately.


Just one error in your email. I asked specifically about problems with IE. I 
have successfully resubscribed online via Opera and it is easily and quickly 
done.


A bit off topic but I also resubscribed to another organisation yesterday 
and had a completely different experience. There was a warning to remember 
to fill in the membership number in the box, but there was no box on the 
page. It came two or three pages later. Then there was a message that 
payment must be by credit card only although debit cards were also accepted. 
Finally when asked to give the type of card you were offered a choice of 
Visa, Mastercard or Switch. Have they not heard that Switch is now Maestro.


Fortunately no such problems with Quanta,

Best wishes,

Geoff
- Original Message - 
From: "John Gilpin" 

To: 
Sent: Friday, January 02, 2009 7:57 PM
Subject: Re: [Ql-Users] Online Quanta Subscriptions



Thanks for bringing this to our attention Geoff.

If anyone else has any problems, please pass on specific details either to 
myself or to Dan Abbott (Web Master of QUANTA) directly so that we can 
attempt to provide a smooth running facility.


In answer to Geoff's question "Has anyone successfully renewed their 
Subscription on line" the answer is "YES - only a handful but no problems 
have been reported to me so far.


Regards and Happy 2009 to all,

John Gilpin.


- Original Message - 
From: "Geoff Wicks" 

To: "ql-users" 
Sent: Thursday, January 01, 2009 6:09 PM
Subject: [Ql-Users] Online Quanta Subscriptions


Has anyone successfully renewed their Quanta subscription online using 
Internet Explorer? I was unsuccessful today but was able to renew without 
problems using Opera.


With IE I got through to Paypal, but then with a Paypal error message 
that did not allow you to go further.


I suspect this might have something to do with the security level on your 
computer. I have a fairly high level of security on my machine, but I 
would be a little surprised if Paypal expects users to have a low level 
of security on their machine.


Fortunately, if my website is any indication, about half of QL-ers are 
non-IE users, but we should be prepared to offer advice to any IE user 
hoping to renew online,


Best Wishes,


Geoff
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-03 Thread Geoff Wicks
Further to my recent emails to the group I have done some experimenting with 
Quanta.


If you are having problems paying online using Internet Explorer, then you 
should check your security level. If your system is blocking a Paypal cookie 
then you will get the error message.


I must say that I take a dim view of a major financial site that expects you 
to have a low level of security on your machine.


That is a criticism of Paypal and not Quanta. Don't be put off! Paying your 
subscription online is very simple,



Best Wishes,


Geoff 



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-03 Thread Dilwyn Jones
Further to my recent emails to the group I have done some experimenting 
with Quanta.


If you are having problems paying online using Internet Explorer, then you 
should check your security level. If your system is blocking a Paypal 
cookie then you will get the error message.


I must say that I take a dim view of a major financial site that expects 
you to have a low level of security on your machine.


That is a criticism of Paypal and not Quanta. Don't be put off! Paying 
your subscription online is very simple,

Paying online will hopefully be especially useful for overseas members.

I had a similar experience with IE when trying to download QL software 
updates from Jochen's website. As you suggest, lowering the security level 
and IIRC enabling cookies allowed the process to work (it was Bruce who 
suggested that to me at the time)


It doesn't do much for people's confidence in internet security when a 
system is seemingly so secure that the only way to make it work is to make 
it less secure. I know that anyone who knows about the internal workings of 
these things will tell you it's just a simple case of this and that, but 
users don't always know that. And as with this system, I'm pretty sure it 
wasn't any fault of Jochen's site, althouth the site did want to place a 
cookie on my computer that IE was blocking because I had opted for strict 
security settings at the time.


--
Dilwyn Jones 



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-03 Thread Jochen Merz
I had a similar experience with IE when trying to download QL software 
updates from Jochen's website. As you suggest, lowering the security 
level and IIRC enabling cookies allowed the process to work (it was 
Bruce who suggested that to me at the time)


It doesn't do much for people's confidence in internet security when a 
system is seemingly so secure that the only way to make it work is to 
make it less secure. I know that anyone who knows about the internal 
workings of these things will tell you it's just a simple case of this 
and that, but users don't always know that. And as with this system, I'm 
pretty sure it wasn't any fault of Jochen's site, althouth the site did 
want to place a cookie on my computer that IE was blocking because I had 
opted for strict security settings at the time.


Well, it's not my site anyway - the update site is hosted on Bruce's 
server :-)


You will see that updates.j-m-s.com forwards immediately to 
blocktoris.com/jms/


Thanks to Bruce for his help and support!

Jochen






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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-03 Thread Geoff Wicks


- Original Message - 
From: "Dilwyn Jones" 

To: 
Sent: Saturday, January 03, 2009 4:13 PM
Subject: Re: [Ql-Users] Online Quanta Subscriptions


Further to my recent emails to the group I have done some experimenting 
with Quanta.


If you are having problems paying online using Internet Explorer, then 
you should check your security level. If your system is blocking a Paypal 
cookie then you will get the error message.


I had a similar experience with IE when trying to download QL software 
updates from Jochen's website. As you suggest, lowering the security level 
and IIRC enabling cookies allowed the process to work (it was Bruce who 
suggested that to me at the time)




I only knew about this because I have a similar problem with the Stena Line 
website, but there they warn you that your system has to be able to accept 
their cookie. The Paypal error message is not helpful as it just tells you 
to try again.


I think, as John Gilpin says, this is a teething problem and it is good at 
an early stage to know the solution,


Best wishes,

Geoff 



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-04 Thread Dilwyn Jones

pretty sure it wasn't any fault of Jochen's site, althouth the site did
want to place a cookie on my computer that IE was blocking because I had
opted for strict security settings at the time.


Sorry, IE wouldn't know strict security if it leapt up and bit it on the
backside! ;-)

OK, British-Rail style "wrong type of security" then.

The answer to most things going wrong with IE is (1) accept cookies, (2) 
lower security settings which defeats the object (3) use different browser. 
Not got as far as option 3 yet ;-)

IE is 'part of' Windows (or so we are led to think by Bill) and as such,
suffers from Windows own security problems. There is no security on a

Ah, so NOT the fault of IE itself then!

Back to square one, round and round the infinite loop.

Dilwyn Jones.



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-04 Thread Bob Spelten
Op Sat, 03 Jan 2009 13:03:46 +0100 schreef Geoff Wicks  
:


If you are having problems paying online using Internet Explorer, then  
you should check your security level. If your system is blocking a  
Paypal cookie then you will get the error message.


When starting with internet banking, I was also advised to lower the IE  
security level to make it work.

I now use Firefox or SeaMonkey for this.
I also used SeaMonkey to succesfully update my Quanta subscription.
In my limited experience Opera is the most critical in correctly  
displaying sites with input options.
This may be an Opera bug but it's more likely that the sitebuilders only  
look at IE or Firefox.


Happy QLing in 2009
Bob

--
Gemaakt met Opera's revolutionaire e-mailprogramma:  
http://www.opera.com/mail/

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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-04 Thread Malcolm Cadman
In message <4960c5ed.3020...@dunbar-it.co.uk>, Norman Dunbar 
 writes



Dilwyn Jones wrote:


pretty sure it wasn't any fault of Jochen's site, althouth the site did
want to place a cookie on my computer that IE was blocking because I had
opted for strict security settings at the time.


Sorry, IE wouldn't know strict security if it leapt up and bit it on the
backside! ;-)

IE is 'part of' Windows (or so we are led to think by Bill) and as such,
suffers from Windows own security problems. There is no security on a
system which, since XP at least, has defaulted the one user with full
admin rights to have no password and doesn't actually mention this fact
in the user 'manual'.

I have no experience of Vista, but my boss does and he says that it is
still passwordless. Duh!


Hi Norman,


Happy New Year everyone.


Happy New Year too ...

Is it really "not secure" to have no password entrance to use a computer 
that is for personal use ?


It is only with the advance of networked systems that password entrance 
have become the norm.


Yet, it is not necessary for a single user home computer - even though I 
have configured Win XP on my personal PC with a password entrance. Even 
though no one else ever uses it !


--
Malcolm Cadman
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-04 Thread James Hunkins
If your home computer is on the network, a password on your account  
can help decrease the possibility of a remote user/virus program from  
changing critical parts of your system.  It all depends on the OS and  
how it is set up of coarse.


In other words, the password doesn't only protect you from other  
nefarious people in your own house :) but more importantly from remote  
unauthorized users who can hack into your system by various methods.


jim


On 4-Jan-09, at 12:16 PM, Malcolm Cadman wrote:

In message <4960c5ed.3020...@dunbar-it.co.uk>, Norman Dunbar > writes



Dilwyn Jones wrote:

pretty sure it wasn't any fault of Jochen's site, althouth the site  
did
want to place a cookie on my computer that IE was blocking because  
I had

opted for strict security settings at the time.


Sorry, IE wouldn't know strict security if it leapt up and bit it on  
the

backside! ;-)

IE is 'part of' Windows (or so we are led to think by Bill) and as  
such,

suffers from Windows own security problems. There is no security on a
system which, since XP at least, has defaulted the one user with full
admin rights to have no password and doesn't actually mention this  
fact

in the user 'manual'.

I have no experience of Vista, but my boss does and he says that it is
still passwordless. Duh!


Hi Norman,


Happy New Year everyone.


Happy New Year too ...

Is it really "not secure" to have no password entrance to use a  
computer that is for personal use ?


It is only with the advance of networked systems that password  
entrance have become the norm.


Yet, it is not necessary for a single user home computer - even though  
I have configured Win XP on my personal PC with a password entrance.  
Even though no one else ever uses it !


--
Malcolm Cadman
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-04 Thread Norman Dunbar
Dilwyn Jones wrote:

> pretty sure it wasn't any fault of Jochen's site, althouth the site did
> want to place a cookie on my computer that IE was blocking because I had
> opted for strict security settings at the time.

Sorry, IE wouldn't know strict security if it leapt up and bit it on the
backside! ;-)

IE is 'part of' Windows (or so we are led to think by Bill) and as such,
suffers from Windows own security problems. There is no security on a
system which, since XP at least, has defaulted the one user with full
admin rights to have no password and doesn't actually mention this fact
in the user 'manual'.

I have no experience of Vista, but my boss does and he says that it is
still passwordless. Duh!


Happy New Year everyone.


Cheers,
Norman.
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-05 Thread Malcolm Cadman
In message <08288672-59e3-469a-ad80-e6f0babb5...@jdh-stech.com>, James 
Hunkins  writes


Hi Jim,

Yes ... but only after you have logged yourself in, if connected to the 
internet in some way or other.


Nice to hear from you again though ... :-)

Any work taking place on QDT recently ?

PS - I guess that Norman has fell asleep after the New Year festivities 
and forgotten his password ... :-)


If your home computer is on the network, a password on your account can 
help decrease the possibility of a remote user/virus program from 
changing critical parts of your system.  It all depends on the OS and 
how it is set up of coarse.


In other words, the password doesn't only protect you from other 
nefarious people in your own house :) but more importantly from remote 
unauthorized users who can hack into your system by various methods.


jim


On 4-Jan-09, at 12:16 PM, Malcolm Cadman wrote:

In message <4960c5ed.3020...@dunbar-it.co.uk>, Norman Dunbar 

writes



Dilwyn Jones wrote:

pretty sure it wasn't any fault of Jochen's site, althouth the site 
did
want to place a cookie on my computer that IE was blocking because I 
had

opted for strict security settings at the time.


Sorry, IE wouldn't know strict security if it leapt up and bit it on 
the

backside! ;-)

IE is 'part of' Windows (or so we are led to think by Bill) and as 
such,

suffers from Windows own security problems. There is no security on a
system which, since XP at least, has defaulted the one user with full
admin rights to have no password and doesn't actually mention this 
fact

in the user 'manual'.

I have no experience of Vista, but my boss does and he says that it is
still passwordless. Duh!


Hi Norman,


Happy New Year everyone.


Happy New Year too ...

Is it really "not secure" to have no password entrance to use a 
computer that is for personal use ?


It is only with the advance of networked systems that password 
entrance have become the norm.


Yet, it is not necessary for a single user home computer - even though 
I have configured Win XP on my personal PC with a password entrance. 
Even though no one else ever uses it !


--
Malcolm Cadman
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-05 Thread Norman Dunbar
Evening Malcolm,

> Is it really "not secure" to have no password entrance to use a computer
> that is for personal use ?
Possibly not, however, are you in total control of your computer at all
times? If "yes" are you 100% sure?

> It is only with the advance of networked systems that password entrance
> have become the norm.
And what is the biggest network currently around? The Internet. And you
are on it. Hopefully not on the computer that has no password and
hopefully not on XP or Vista where you have not secured the system by
setting a secure password on the admin user.

There have been many documented accounts of exactly how long it takes a
brand new Windows PC to be "zombied" or worse when connected unprotected
(ie in default state) to the Internet. Most magazines I have read which
carried out their own "honey pot" trap reported less than 15 minutes.

So, your unprotected PC attached to the Internet will (possibly) have
it's admin user compromised within 15 minutes of you dialing up. Now
think about what could be done with that PC :

- a denial of service attack on some company or other?
- Mail spam
- no doubt there will be porn of some sort!
- and so on.


> Yet, it is not necessary for a single user home computer - even though I
> have configured Win XP on my personal PC with a password entrance. Even
> though no one else ever uses it !

Ok, your 'malcolm' user is secure (or is the password weak?) but is the
administrator user secure or still defaulting to a non-password to get
access?


Cheers,
Norman.
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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-05 Thread Norman Dunbar
Evening Dilwyn,

> OK, British-Rail style "wrong type of security" then.
:-)

We had the wrong snow today!


> Ah, so NOT the fault of IE itself then!

Yes and no. Windows is insecure. IE is insecure. Outlook [express or
otherwise] is insecure. All are set up with defaults that allow your PC
to be taken over without you knowing and used for nefarious purposes.

Outlook defaults to HTML emails. These can introduce trojans etc from an
email you haven't even read!

Windows is insecure because anyone can, just about, do almost anything
with all the files on the system. So if some virus or trojan gets in,
your system is basically stuffed.

Roy Wood wrote a long time ago about his "hatred" of the Linux/Unix
system whereby there was a root user and a separate 'you' user and root
was only ever used to maintain the system. A Linux virus cannot destroy
a system (unless you manage to run everything as root!) only your own
personal user account. (Contrary to Roy's blast that Linux doesn't have
viruses because it isn't common. It doesn't have them (or many) because
it is inherently secure.)


> Back to square one, round and round the infinite loop.

Hmmm. Infinite loop tends to imply that there is no get out!

Make sure you are firewalled to buggery, everything closed down unless
absolutely necessary, run a decent anti-virus (AVG or Komodo), get rid
of IE and Outlook (Opera, Firefox and Thunderbird) and pay a visit to
www.grc.com and check out all the things you can do to protect yourself
and also, use "Shields Up!" to find out exactly how secure your Windows
system is when on the Internet.

Alternatively, OpenSuse 11.1 is excellent! (I know you don't have
leanings in that direction just yet though!)


Cheers,
Norman.



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-05 Thread Geoff Wicks


- Original Message - 
From: "Norman Dunbar" 

To: 
Sent: Monday, January 05, 2009 8:24 PM
Subject: Re: [Ql-Users] Online Quanta Subscriptions




Yes and no. Windows is insecure. IE is insecure. Outlook [express or
otherwise] is insecure. All are set up with defaults that allow your PC
to be taken over without you knowing and used for nefarious purposes.



To add oil to the fire I did my virus scan tonight. As I suspected the 
cookie that Paypal installs on your machine is a tracking cookie,


Best Wishes,


Geoff 



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Re: [Ql-Users] Online Quanta Subscriptions

2009-01-05 Thread Paul Holmgren

Geoff Wicks wrote:


- Original Message - From: "Norman Dunbar" 
To: 
Sent: Monday, January 05, 2009 8:24 PM
Subject: Re: [Ql-Users] Online Quanta Subscriptions



Yes and no. Windows is insecure. IE is insecure. Outlook [express or
otherwise] is insecure. All are set up with defaults that allow your PC
to be taken over without you knowing and used for nefarious purposes.


To add oil to the fire I did my virus scan tonight. As I suspected the 
cookie that Paypal installs on your machine is a tracking cookie,



Best Wishes,
Geoff


IF you are using Firefox, (and I suspect this also holds true for IE)
you can set the options so that when you close your browser it will 
DELETE Cookies, and history files, AND the Cache folder content.


USE IT, It can be Your Friend!!

--
Paul Holmgren
Mine: 2 57 300-C's in Indy
Hers: 05 PT GT R/T HO
Hoosier Corps L#6

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