delete messages in queue
hi 1. is there any way by which i can delete a particular mail from queue. for instance #[root@server1 msk]# /var/qmail/bin/qmail-qread 19 Apr 2000 07:16:27 GMT #45086 677 [EMAIL PROTECTED] remote [EMAIL PROTECTED] 18 Apr 2000 10:39:22 GMT #45070 1236 remote [EMAIL PROTECTED] 18 Apr 2000 10:54:46 GMT #45076 227 [EMAIL PROTECTED] remote [EMAIL PROTECTED] here if i want to delete the mail to [EMAIL PROTECTED] , one way is to manually delete it from the /var/qmail/queue/mess/ is there any other way to do it? 2. if a message cannot be delivered, it is kept in the queue and tried at periodic intervals for 7 days according to the appendix e.1 of life with qmail. Can this time of 7 days be reduced to 4 days??? thanks
Re: opinion on my proposed setup!
On Thu, Apr 20, 2000 at 10:41:43AM +0530, Madhav wrote: hi all, i am planning to load balance my mail service using 2 servers. my proposed set up is going to be something like the following, | --- Mach1 ---| Mail clients --- Router1 | |-/common/qmail | --- Mach2 --- | i would install qmail in machine mach1 in the dir /common/qmail instead of the default /var/qmail. Now i would share this directory with mach2 using NFS or Coda file system. i would now start the qmail in both servers(mach1 and mach2). in mach2, qmail will not be installed and only the qmail startup script will be created (since it already has access to the qmail utilities through the share). [...] does anyone foresee any problems with this setup? i am a newbie to qmail and would like the experts' opinion on this setup :) You will, of course, have problems. The qmail queue is designed to be exclusively owned by a single system. Try searching the list on this exact topic. Maildir's are desgned to work over NFS. Tough to get good write performance over NFS, but it should work. John
forwarding question
Hi All, This is more of a mail question than qmail. I have customers who just want forwarding of their incomming mail to a remote address. There is no local storage. In the event of a bounce (one of my customer mispells the address, or the remote server goes down a while), am I responsible for that message, or can I just pass the bounce along to the original sender? Thanks, JES
Re: qmail deleting Maildir/cur directory (fwd)
Ian Shaughnessy [EMAIL PROTECTED] wrote: Actually I have tried that, but unfortunatly messenger is being sporadic as to when it decides to suddenly clear the entire directory. Use recordio to log all POP commands. -Dave
Re: qmail + Redhat6.2 + emacs rmail - outgoing messages
Erich [EMAIL PROTECTED] wrote: Also, there should be some kind of functioning executable in /bin/mail. I just don't know what to put there on this system. If your /bin/mail calls /usr/lib/sendmail or /usr/sbin/sendmail for local deliveries, it'll work fine. The problem is /bin/mail's that do local delivery themselves. -Dave
Re: opinion on my proposed setup!
qmail cannot share its mail queue in any manner. Your system will NOT work using qmail. This is covered in several threads in the list archives. On Thu, 20 Apr 2000, Madhav wrote: hi, i already have my setup (with router) running for http, ftp and telnet services. and would like to add this mail service also for the same setup. This setup actually provides protection from any failure. You may be able to share maildirs, but I'm not sure what you gain by sharing one installation between two servers. If the server with your binaries crashes both servers go down. In your place I would probably just i use a distributed file system (coda) for storing these qmail binaries and queues so even if the mach1 crashes mach2 can be still acess it without any problems. my concern is if qmail-send is running on both mach1 and mach2 at the same time, trying to send the mails in the queue will i be having any problems? -Original Message- From: Madhav [mailto:[EMAIL PROTECTED]] Sent: Wednesday, April 19, 2000 23:12 To: [EMAIL PROTECTED] Subject: opinion on my proposed setup! hi all, i am planning to load balance my mail service using 2 servers. my proposed set up is going to be something like the following, | --- Mach1 ---| Mail clients --- Router1 | |-/common/qmail | --- Mach2 --- | i would install qmail in machine mach1 in the dir /common/qmail instead of the default /var/qmail. Now i would share this directory with mach2 using NFS or Coda file system. i would now start the qmail in both servers(mach1 and mach2). in mach2, qmail will not be installed and only the qmail startup script will be created (since it already has access to the qmail utilities through the share). My mail clients are using only POP and smtp to connect to my setup. Access to the mailservers are only through the router machine. The router will redirect requests in a round robin fashion. the routing is done at connection level. ie when my first clients connects to the router machine, the connection is redirected to the machine1. for a second connection he will be redirected to the mach2. since the 2 machines mach1 and mach2 share the same queues and control files, both mach1 and mach2 will serve as load balancing mailservers. does anyone foresee any problems with this setup? i am a newbie to qmail and would like the experts' opinion on this setup :) thanks - Timothy L. Mayo mailto:[EMAIL PROTECTED] Senior Systems Administrator localconnect(sm) http://www.localconnect.net/ The National Business Network Inc. http://www.nb.net/ One Monroeville Center, Suite 850 Monroeville, PA 15146 (412) 810- Phone (412) 810-8886 Fax
Re: WebMail
At 14:36 18/04/2000 -0700, Mordac wrote: sqwebmail is good stuff. www.inter7.com/sqwebmail and combine it with vpopmail www.inter7.com/vpopmail --- AFLHI 058009990407128029/089802---(102598//991024)
RE: Cannot send e-mail to the domain
But I tried to telnet to the server using smtp port and it does not work but seems like after DNS translation it points to the wrong IP address. Possibly MX record problem? If 'nslookup exchange-server-name' comes up with a different IP address than that of your exchange-server, then DNS is incorrect. If the MX record for domain.com points to exchange-server-name and you're trying 'telnet domain.com 25', then you're testing incorrectly. Telnet to exchange-server-name 25 instead. If the MX record for domain.com points to something other than exchange-server-name, then your MX record is pointing to the wrong place (or perhaps the right place, but not Exchange). This still shouldn't affect your telnet testing. If you telnet to the ip address of the exchange-server ('telnet 192.168.3.4 25') and you still get connection refused, then you don't have exchange configured to accept SMTP, or you have a firewall/network issue somewhere in between the two hosts. It seems pretty likely, from what you've said, that qmail isn't the problem, but that something is funky with your network or DNS. -- gowen -- Greg Owen -- [EMAIL PROTECTED]
qmail + imap
Hi! is there any imap server ( or patch to imap ), that support qmail's spool file - ~user/Mailbox? __ Pozdrawiam, Wojciech Smokowski
Re: qmail + Redhat6.2 + emacs rmail - outgoing messages
From: Erich [EMAIL PROTECTED] Date: Wed, 19 Apr 2000 21:17:52 -0700 (PDT) I assume you mean your return address? What is the value of the user-mail-address emacs variable? . . . Well, that did the trick. However, that line shouldn't be necessary. I still feel that if emacs is using the system MTA, which as you point out is sendmail, which is actually a link to qmail/bin/sendmail, then sendmail should do the right things to put in the correct From: and Return-Path: lines. Well, to my mind, the "right thing" is to leave them alone, since I want to set them in emacs; a user's preferred "From:" address often has nothing to do with her user ID or the name of the local host. In fact, at the point where the sendmail-send-it function actually calls sendmail, there is this comment: ;; Always specify who from, ;; since some systems have broken sendmails. ;; unless user has said no. So, by default, emacs sets up the "From:" header and envelope sender, and tells sendmail to leave them alone. But the "unless user has said no" part reflects a hook: If you put in your .emacs file (setq message-from-style 'system-default) then sendmail-send-it will give sendmail free rein. So the usual qmail-inject environment variables should work (though I haven't tried this). I haven't customized emacs at all. Then you don't know what you're missing. ;-} This work-around is fine, but I really think I'm missing some part of the configuration. I don't consider this a workaround; this is an important step in configuring emacs as your MUA. The fact that emacs has a default that works for some people, so the step is sometimes optional, doesn't change the nature or the importance of the step. After all, you have to tell Netscape who you are (user name email address) before Netscape will let you send email. You are taking the default behavior of sendmail as gospel, and it just ain't so. There was a discussion on this list about a month ago about the difference between "injection agents" and "transport agents", and what they were allowed to do to headers. In my opinion, the MUA should take full responsibility for the headers, and transport/injection agents should only supply defaults for the benefit of low-powered MUAs. RFC822 appears to imply that this is the right thing. Also, there should be some kind of functioning executable in /bin/mail. I just don't know what to put there on this system. Maybe I should have gotten Correl Linux, which comes with qmail instead of rotten old sendmail. e That would have left you in the same boat, or worse, since this is really an MUA configuration issue than an MTA configuration issue (ignoring religious skirmishing over who's responsible for what). Besides, somebody said Corel doesn't ship qmail configured anyway. -- Bob Rogers
Re: qmail + Redhat6.2 + emacs rmail - outgoing messages
Bob Rogers [EMAIL PROTECTED] writes on 20 April 2000 at 10:24:02 -0400 But the "unless user has said no" part reflects a hook: If you put in your .emacs file (setq message-from-style 'system-default) then sendmail-send-it will give sendmail free rein. So the usual qmail-inject environment variables should work (though I haven't tried this). I have; it works. -- Photos: http://dd-b.lighthunters.net/ Minicon: http://www.mnstf.org/minicon Bookworms: http://ouroboros.demesne.com/ SF: http://www.dd-b.net/dd-b David Dyer-Bennet / Welcome to the future! / [EMAIL PROTECTED]
Re: qmail + Redhat6.2 + emacs rmail - outgoing messages
Erich [EMAIL PROTECTED] wrote: Also, there should be some kind of functioning executable in /bin/mail. I just don't know what to put there on this system. If your /bin/mail calls /usr/lib/sendmail or /usr/sbin/sendmail for local deliveries, it'll work fine. The problem is /bin/mail's that do local delivery themselves. Do you know a way to find out which is the case with RedHat 6.2? There is no more active sendmail on the system, and I would like to make sure that /bin/mail isn't attempting local deliveries. e -- This message was my two cents worth. Please deposit two cents into my e-gold account by following this link: http://rootworks.com/twocentsworth.cgi?102861 275A B627 1826 D627 ED35 B8DF 7DDE 4428 0F5C 4454
Re: qmail + Redhat6.2 + emacs rmail - outgoing messages
From: Erich [EMAIL PROTECTED] Date: Thu, 20 Apr 2000 09:00:16 -0700 (PDT) Do you know a way to find out which is the case with RedHat 6.2? There is no more active sendmail on the system, and I would like to make sure that /bin/mail isn't attempting local deliveries. e I can vouch that the Red Hat 6.0 /bin/mail uses sendmail. Just do echo Testing | /bin/mail $USER and see whether or not it goes to /var/spool/mail/$USER, or your qmail drop. -- Bob
RE: can receive no transmit
YES... I cant believe I forgot to assign the correct DNS server.. qmail is working now.. just goes to show never install on 6 hrs sleep. *++* * Les Higger ITAF , * Local Area Network Coord. * [EMAIL PROTECTED] * Francisco Bravo Medical Magnet High School * Los Angeles Unified School District --- Old men can give flawless advice, for they nolonger can set bad examples --- On Wed, 19 Apr 2000, Tim Hunter wrote: look at your DNS server and look at the logs if you have them setup correctly you will see the error on why it cannot send it the logs. -Original Message- From: Les Higger [mailto:[EMAIL PROTECTED]] Sent: Wednesday, April 19, 2000 4:55 PM To: [EMAIL PROTECTED] Subject: can receive no transmit well I ve done my first install of qmail.. I can receive mail from outside wld but cannot send.. I can send to my self ie. TEXT.deliver its just #5 local to remote that fails.. where should I look..? *++* * Les Higger ITAF , * Local Area Network Coord. * [EMAIL PROTECTED] * Francisco Bravo Medical Magnet High School * Los Angeles Unified School District --- Old men can give flawless advice, for they nolonger can set bad examples ---
Re: can receive no transmit
On Thu, Apr 20, 2000 at 09:07:04AM -0700, Les Higger wrote: YES... I cant believe I forgot to assign the correct DNS server.. qmail is working now.. just goes to show never install on 6 hrs sleep. You generally get more than six hours sleep? Impressive.. :) --Adam
RE: can receive no transmit
6 hours ? Man.. I'm lucky to get 4 hours on an average night (Weekends and holidays not withholding [since I can sleep 12 hours and not feel guilty about it] *g*'). Matt Soffen Web Intranet Developer http://www.iso-ne.com/ == Boss- "My boss says we need some eunuch programmers." Dilbert - "I think he means UNIX and I already know UNIX." Boss- "Well, if the company nurse comes by, tell her I said never mind." - Dilbert - == -Original Message- From: Adam McKenna [SMTP:[EMAIL PROTECTED]] Sent: Thursday, April 20, 2000 12:16 PM To: [EMAIL PROTECTED] Subject: Re: can receive no transmit On Thu, Apr 20, 2000 at 09:07:04AM -0700, Les Higger wrote: YES... I cant believe I forgot to assign the correct DNS server.. qmail is working now.. just goes to show never install on 6 hrs sleep. You generally get more than six hours sleep? Impressive.. :) --Adam
RE: can receive no transmit
we ll at my age I need lots of sleep and good food.. a movie, a good win at majong on kde and of course 15-30 min. with my two golden retrivers or i ll have chewed furiture.. ;-) how do i make qmail into a pop server.. all my people will pop from there clients.. *++* * Les Higger ITAF , * Local Area Network Coord. * [EMAIL PROTECTED] * Francisco Bravo Medical Magnet High School * Los Angeles Unified School District --- Old men can give flawless advice, for they nolonger can set bad examples --- On Thu, 20 Apr 2000, Soffen, Matthew wrote: 6 hours ? Man.. I'm lucky to get 4 hours on an average night (Weekends and holidays not withholding [since I can sleep 12 hours and not feel guilty about it] *g*'). Matt Soffen Web Intranet Developer http://www.iso-ne.com/ == Boss- "My boss says we need some eunuch programmers." Dilbert - "I think he means UNIX and I already know UNIX." Boss- "Well, if the company nurse comes by, tell her I said never mind." - Dilbert - == -Original Message- From: Adam McKenna [SMTP:[EMAIL PROTECTED]] Sent: Thursday, April 20, 2000 12:16 PM To: [EMAIL PROTECTED] Subject:Re: can receive no transmit On Thu, Apr 20, 2000 at 09:07:04AM -0700, Les Higger wrote: YES... I cant believe I forgot to assign the correct DNS server.. qmail is working now.. just goes to show never install on 6 hrs sleep. You generally get more than six hours sleep? Impressive.. :) --Adam
Segmentation faults
One of my users has been signed up to a number of mailing lists, and he is now unable to access his Maildir/cur or Maildir/new directories. I as root can not touch them either.. ls reports a segmentation fault. Du does as well, and rm -rf also. Basically this is a pretty big problem, as I have no access to his directories with any standard binary tools. my question is, what the heck is happening here, and why would an extremely large load of messages completely kill my binary tools? I doubt he has over a few thousand messages, which granted is alot, but I would assume qmail is able to handle that. Has qmail gone and written something funny into the directory inode? You have all of the information i can give you.. like I said I cannot determine anything about what else is going on. Any ideas? // Ian Shaughnessy // [EMAIL PROTECTED]
Re: Segmentation faults
Ian Shaughnessy [EMAIL PROTECTED] wrote: ...ls reports a segmentation fault. Du does as well, and rm -rf also... There you go, blaming qmail again! :) In answer, the problem you describe is (as far as I know) unheard of with qmail. And qmail does _nothing_ to directories except through the side effects of open(), link(), unlink() and rename(). You have all of the information i can give you... Not quite: What OS, what filesystem, local or NFS? That's all I can think of...now here's my speculation: Did some tool create a file with a humongous name? On my Linux box, all of the programs you mentioned catch the error "ENAMETOOLONG" and exit with an intelligible message. Are you using NFS? Are two systems disagreeing about what ``too long'' is? The number of files should not be a problem--at least not to ls, which you indicated segfaults. Len. -- Frugal Tip #17: Visit the Ford Foundation while disguised as a large, charitable organization.
Re: Segmentation faults
Thus said Ian Shaughnessy on Thu, 20 Apr 2000 10:24:00 PDT: One of my users has been signed up to a number of mailing lists, and he is now unable to access his Maildir/cur or Maildir/new directories. I as root can not touch them either.. ls reports a segmentation fault. Du does as well, and rm -rf also. Basically this is a pretty big problem, as I have no access to his directories with any standard binary tools. my question is, what the heck is happening here, and why would an extremely large load of messages completely kill my binary tools? I doubt he has over a few thousand messages, which granted is alot, but I would assume qmail is able to handle that. Has qmail gone and written something funny This doesn't really sound like a qmail problem at all. It sounds more like you have run out of space on your root partition (which is commonly where /home is left). This is a bad thing because when you run out of space there, things can get funky. However, if ls and a few other binarys are segfaulting then maybe you should consider the fact that you may have been hacked. At any rate, see if you can run df and possibly free (maybe you're out of memory to boot). Andy -- +== Andy == TiK: garbaglio ==+ |Linux is about freedom of choice| +== http://www.xmission.com/~bradipo/ ===+ PGP signature
Re: Segmentation faults
On Thu, Apr 20, 2000 at 12:51:56PM -0600, Andy Bradford wrote: Thus said Ian Shaughnessy on Thu, 20 Apr 2000 10:24:00 PDT: One of my users has been signed up to a number of mailing lists, and he is now unable to access his Maildir/cur or Maildir/new directories. I as root can not touch them either.. ls reports a segmentation fault. Du does as well, and rm -rf also. Basically this is a pretty big problem, as I have no access to his directories with any standard binary tools. my question is, what the heck is happening here, and why would an extremely large load of messages completely kill my binary tools? I doubt he has over a few thousand messages, which granted is alot, but I would assume qmail is able to handle that. Has qmail gone and written something funny This doesn't really sound like a qmail problem at all. It sounds more like you have run out of space on your root partition (which is commonly where /home is left). This is a bad thing because when you run out of space there, things can get funky. However, if ls and a few other binarys are segfaulting then maybe you should consider the fact that you may have been hacked. At any rate, see if you can run df and possibly free (maybe you're out of memory to boot). I've also seen this happen if a process hangs. I think waiting on IO is what ps says. That might apply to mail. -- Christopher F. Miller, Publisher [EMAIL PROTECTED] MaineStreet Communications, Inc 208 Portland Road, Gray, ME 04039 1.207.657.5078 http://www.maine.com/ Database publishing, e-commerce, office/internet integration, Debian linux.
Re: opinion on my proposed setup!
Madhav wrote: This setup actually provides protection from any failure. Once it's running, pull the plug on the nfs server...
Qmail 1.03
I have just installed Qmail on a new Slackware 7.0 system. I have not worked with 7.0, and don't know what is causing this error. I have installed qmail on several other system and have never had this problem. I can send mail to myself on this new system and it shows up, you can also telnet to port 25 and perform the test to verify that it's working. The real problem is when I try to check or collect the mail for this server I get the following error. Please note that this domain is only reachable from local machines untill the internic updates the zone files and makes the switch. The ip 216.173.146.217 does work with [ ] around it top send email. I'm using inetd for this one because it will only have maybe 5 email address on it any way, sdo not much of a load at all. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'beginners101.com', Server: 'beginners101.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F Thanks Bob Ross =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= Now offering Wireless Internet service in the Kingman Area. Starting at $39.95/Monthly (Includes Equipment Usage) Call 520-718-1781 for more information or visit http://www.kingman.com/wireless =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
Re: Qmail 1.03
Use another MUA. Outlook Express has TONS of problems... it simply dosen't work half the time. Paul Farber Farber Technology [EMAIL PROTECTED] Ph 570-628-5303 Fax 570-628-5545 On Thu, 20 Apr 2000, Bob Ross wrote: I have just installed Qmail on a new Slackware 7.0 system. I have not worked with 7.0, and don't know what is causing this error. I have installed qmail on several other system and have never had this problem. I can send mail to myself on this new system and it shows up, you can also telnet to port 25 and perform the test to verify that it's working. The real problem is when I try to check or collect the mail for this server I get the following error. Please note that this domain is only reachable from local machines untill the internic updates the zone files and makes the switch. The ip 216.173.146.217 does work with [ ] around it top send email. I'm using inetd for this one because it will only have maybe 5 email address on it any way, sdo not much of a load at all. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'beginners101.com', Server: 'beginners101.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F Thanks Bob Ross =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= Now offering Wireless Internet service in the Kingman Area. Starting at $39.95/Monthly (Includes Equipment Usage) Call 520-718-1781 for more information or visit http://www.kingman.com/wireless =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
Re: Qmail 1.03
Bad answer. The correct answer is a question. And that question is "what do the logs say?" --Adam On Thu, Apr 20, 2000 at 09:20:23PM -0400, Paul Farber wrote: Use another MUA. Outlook Express has TONS of problems... it simply dosen't work half the time. Paul Farber Farber Technology [EMAIL PROTECTED] Ph 570-628-5303 Fax 570-628-5545
Re: Qmail 1.03
On Thu, Apr 20, 2000 at 09:15:56PM -0400, Adam McKenna wrote: Bad answer. The correct answer is a question. And that question is "what do the logs say?" It was a very bad answer. But the question I'd ask is, "What does the pop3 line in inetd.conf look like?" Chris
Fw: delete messages in queue
Just posting it in the list someone is interested... - Original Message - From: Ismal Hisham Darus [EMAIL PROTECTED] To: Madhav [EMAIL PROTECTED] Sent: Friday, April 21, 2000 6:44 AM Subject: Re: delete messages in queue try patching this file .. to fix your queue. and please don't delete it manualy :). it will mess up everything. http://www.netmeridian.com/e-huss/queue-fix.tar.gz From: "Madhav" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Copies to: [EMAIL PROTECTED] Subject:Re: delete messages in queue Date sent: Thu, 20 Apr 2000 15:51:15 +0530 hi, thanks.i did as per your suggestion but now i am getting this warning is there anyway to remove this warning tooo(!). #[root@server1 msk]# /var/qmail/bin/qmail-qread warning: trouble with #45086: file does not exist 18 Apr 2000 10:39:22 GMT #45070 1236 remote [EMAIL PROTECTED] 18 Apr 2000 10:54:46 GMT #45076 227 [EMAIL PROTECTED] remote [EMAIL PROTECTED] - Original Message - From: Ismal Hisham Darus [EMAIL PROTECTED] To: Madhav [EMAIL PROTECTED] Sent: Thursday, April 20, 2000 1:03 PM Subject: Re: delete messages in queue find /var/qmail/queue/info lookup for queue no.s in ur case it should be 45086 45070 45076 type touch -t 01012000 /var/qmail/queue/#/45086 this will set your queue file time to jan 1 2000. the message will be bounced to the sender on the next queue. From: "Madhav" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject:delete messages in queue Date sent: Thu, 20 Apr 2000 11:47:57 +0530 hi 1. is there any way by which i can delete a particular mail from queue. for instance #[root@server1 msk]# /var/qmail/bin/qmail-qread 19 Apr 2000 07:16:27 GMT #45086 677 [EMAIL PROTECTED] remote [EMAIL PROTECTED] 18 Apr 2000 10:39:22 GMT #45070 1236 remote [EMAIL PROTECTED] 18 Apr 2000 10:54:46 GMT #45076 227 [EMAIL PROTECTED] remote [EMAIL PROTECTED] here if i want to delete the mail to [EMAIL PROTECTED] , one way is to manually delete it from the /var/qmail/queue/mess/ is there any other way to do it? find /var/qmail/queue/info lookup for queue no.s in ur case it should be 45086 45070 45076 type touch -t 01012000 /var/qmail/queue/#/45086 this will set your queue file time to jan 1 2000. the message will be bounced to the sender on the next queue. 2. if a message cannot be delivered, it is kept in the queue and tried at periodic intervals for 7 days according to the appendix e.1 of life with qmail. Can this time of 7 days be reduced to 4 days??? thanks edit your /var/qmail/control/queuelifetime put 345600 restart your qmail. Ismal Hisham Mohd Darus Asst. Manager, System Support John Hancock Life Insurance (Malaysia) Berhad Ismal Hisham Mohd Darus Asst. Manager, System Support John Hancock Life Insurance (Malaysia) Berhad