Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-08 Thread Guest
At 01:19 06/09/2019, 'awokd' via qubes-users wrote:
>How about connecting the external (HDMI audio supporting) monitor? If
>it's the issue I linked, maybe making HDMI audio use an interrupt will
>work around it.

Sorry, did not mention it explicitly, but yes I did try this and no, there was 
the same kernel panic. So no betterment.

>Wouldn't bother with older. Kernel 5.something is available in the
>testing repo. Easiest way I can think to get it would be to pull the
>laptop hard drive, install Qubes on it from a different machine, update
>kernel, then move hard drive back. You could also build a custom ISO
>with the 5.x kernel, but that gets a bit involved:
>https://www.qubes-os.org/doc/qubes-iso-building/, and there's no
>guarantee it will fix the issue. Maybe others on the list or lurking
>have an easier method.

Yeah, OK, this is an option, I could try. Thanks for the pointer.

>"Easy" = buy a different laptop! :)

Yes, but not quite ready for that yet.


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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-05 Thread 'awokd' via qubes-users
Guest:
> Hi Awokd,

>> If there is no way to disable HDMI audio completely, perhaps try the
>> external monitor or blacklist suggestions in here:
>> https://github.com/QubesOS/qubes-issues/issues/5247.
> 
> No option exists to disable HDMI Audio, or any VGA options for that matter in 
> the BIOS ;-/
> 
> Blacklisting the kernel module had no noticeable effect on the KERNEL PANIC 
> ;-/

How about connecting the external (HDMI audio supporting) monitor? If
it's the issue I linked, maybe making HDMI audio use an interrupt will
work around it.

> Somebody off list suggested that I recompile the kernel with a known good 
> config and only bring in the (diff) XEN options. That could work, but really 
> sounds like a rabbit hole. I also hear that Qubes is notoriously incompatible 
> on laptops? I wonder why this would be. Many other distros seem to have at 
> least a failsafe boot option with some basic support. Is it security or 
> visualization related related?

Qubes requires both Xen and Linux compatibility. Other distros have it
easy and only need Linux compat. Xen plays a major & differentiating
role in the security Qubes can provide.

> I guess it makes little sense to try older installation media before 3.2.1? 
> Is there any ETA for a new kernel qubes version? Is it possible that 4.0.2 
> will receive a different kernel version in its final release?

Wouldn't bother with older. Kernel 5.something is available in the
testing repo. Easiest way I can think to get it would be to pull the
laptop hard drive, install Qubes on it from a different machine, update
kernel, then move hard drive back. You could also build a custom ISO
with the 5.x kernel, but that gets a bit involved:
https://www.qubes-os.org/doc/qubes-iso-building/, and there's no
guarantee it will fix the issue. Maybe others on the list or lurking
have an easier method.

> Unless there are any other easy ideas available, I guess this is the end of 
> the road for me and I will have to make do with Debian and Virtualbox?

"Easy" = buy a different laptop! :) Afraid I'm out of other ideas. Next
might be to try to apply a similar code fix/workaround in events_base.c,
recompile, etc., but that's getting pretty in-depth for something I
could be completely wrong about. Hope you get a chance to use Qubes some
day.


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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-05 Thread Guest
Hi Awokd,

>Thanks. Hope I'm not leading you on a wild goose chase.
Most tech things are once you get involved in the details ;-)

>That odd interrupt changed in Debian. I wonder if it is
>https://www.spinics.net/lists/kernel/msg2709360.html. Link is to a
>kernel issue that was occurring with i915 HDMI LPE on interrupt
>initialization, so it is in a similar place as the Xen events_base.c
>interrupt initialization we are seeing.

I read through it and do have an Intel graphics system, but I could not find 
any other similarities.

>If there is no way to disable HDMI audio completely, perhaps try the
>external monitor or blacklist suggestions in here:
>https://github.com/QubesOS/qubes-issues/issues/5247.

No option exists to disable HDMI Audio, or any VGA options for that matter in 
the BIOS ;-/

Blacklisting the kernel module had no noticeable effect on the KERNEL PANIC ;-/

Somebody off list suggested that I recompile the kernel with a known good 
config and only bring in the (diff) XEN options. That could work, but really 
sounds like a rabbit hole. I also hear that Qubes is notoriously incompatible 
on laptops? I wonder why this would be. Many other distros seem to have at 
least a failsafe boot option with some basic support. Is it security or 
visualization related related?

I guess it makes little sense to try older installation media before 3.2.1? Is 
there any ETA for a new kernel qubes version? Is it possible that 4.0.2 will 
receive a different kernel version in its final release?

Unless there are any other easy ideas available, I guess this is the end of the 
road for me and I will have to make do with Debian and Virtualbox?

Good day!
  

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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-02 Thread 'awokd' via qubes-users
Guest:

> I doubt that. The CPU has virtualization capabilities and I imagine that 
> these are the corresponding interrupts? The info is the same on the debian 
> installation.
> 
>> Try checking /proc/interrupts in a different distro too, like Mint maybe.
> 
> Done. Please check below.

Thanks. Hope I'm not leading you on a wild goose chase.

>  118:   1376  0  0 0   PCI-MSI 32768-edge  
> i915
>  119:  0  0 0  0  chv-gpio   81  80860F14:01 
> cd
>  120:  0  0 0  0  INT0002 Virtual GPIO2  
> ACPI:Event

 117:  27211  0  0  0   PCI-MSI 32768-edge
i915
 118:  0  0  0  0
hdmi_lpe_audio_irqchip -hdmi_lpe_audio_irq_handler  hdmi-lpe-audio
 119:  0  0  0  0  INT0002 Virtual GPIO
   2  ACPI:Event

That odd interrupt changed in Debian. I wonder if it is
https://www.spinics.net/lists/kernel/msg2709360.html. Link is to a
kernel issue that was occurring with i915 HDMI LPE on interrupt
initialization, so it is in a similar place as the Xen events_base.c
interrupt initialization we are seeing.

If there is no way to disable HDMI audio completely, perhaps try the
external monitor or blacklist suggestions in here:
https://github.com/QubesOS/qubes-issues/issues/5247.

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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-02 Thread Guest
The below info was collected from a debian running on the B116-M. Have added 
/poc/cpuinfo for completeness (see below).

Thanks for your looking into this!

At 19:55 01/09/2019, 'awokd' via qubes-users wrote:
>'awokd' via qubes-users:
>> 'awokd' via qubes-users:
>> 
  HYP:  0  0  0  0   Hypervisor callback 
 interrupts
  HRE:  0  0  0  0   Hyper-V 
 reenlightenment interrupts
  HVS:  0  0  0  0   Hyper-V stimer0 
 interrupts
>>>
  PIN:  0  0  0  0   Posted-interrupt 
 notification event
>> 
>> Meant
>>  NPI:  0  0  0  0   Nested
>> posted-interrupt event
>> 
>> instead of PIN.
>> 
>>> These 4 make it look like you are running in a Hypervisor. Some security
>>> feature or malware?

I doubt that. The CPU has virtualization capabilities and I imagine that these 
are the corresponding interrupts? The info is the same on the debian 
installation.

>Try checking /proc/interrupts in a different distro too, like Mint maybe.

Done. Please check below.

---snip---
CPU0   CPU1   CPU2   CPU3   
   0:  8  0  0 0   IO-APIC2-edge  timer
   1:  0  0   1179  0   IO-APIC1-edge  i8042
   8:  0  0 0  0   IO-APIC8-edge  rtc0
   9:  0  0 0  0   IO-APIC9-fasteoi   acpi, 
INT0002
  12:  0   4154  0  0   IO-APIC   12-edge  i8042
  18:  0  0 0  0   IO-APIC   18-fasteoi   
i801_smbus
  32:  0  0 0  0   IO-APIC   32-fasteoi   
808622C1:00
  43:  0  0 0  0   IO-APIC   43-fasteoi   
dw:dmac-1
  45:  0 52  0  0   IO-APIC   45-fasteoi   mmc0
  47:  0  0 0  0   IO-APIC   47-fasteoi   mmc1
 115:  0  0722  0   PCI-MSI 327680-edge  
xhci_hcd
 116:  0  0 0  11738   PCI-MSI 311296-edge  
ahci[:00:13.0]
 117:  0 327153  0  0   PCI-MSI 1572864-edge  
enp3s0
 118:   1376  0  0 0   PCI-MSI 32768-edge  i915
 119:  0  0 0  0  chv-gpio   81  80860F14:01 cd
 120:  0  0 0  0  INT0002 Virtual GPIO2  
ACPI:Event
 121:  0  0 0  0   PCI-MSI 180224-edge  
proc_thermal
 122:381  0  0 0   PCI-MSI 442368-edge  
snd_hda_intel:card0
 NMI:  3  4  2  2   Non-maskable interrupts
 LOC:  28546  75431  12343  24582   Local timer interrupts
 SPU:  0  0 0  0   Spurious interrupts
 PMI:  3  4  2  2   Performance monitoring 
interrupts
 IWI:  0  0 0  0   IRQ work interrupts
 RTR:  0  0 0  0   APIC ICR read retries
 RES:   4352   4169   1980   1953   Rescheduling interrupts
 CAL:   3911   4248   2151   2040   Function call interrupts
 TLB: 25 16 37 33   TLB shootdowns
 TRM:  0  0 0  0   Thermal event interrupts
 THR:  0  0 0  0   Threshold APIC interrupts
 DFR:  0  0 0  0   Deferred Error APIC 
interrupts
 MCE:  0  0 0  0   Machine check exceptions
 MCP:  8  8 8  8   Machine check polls
 HYP:  0  0 0  0   Hypervisor callback 
interrupts
 HRE:  0  0 0  0   Hyper-V reenlightenment 
interrupts
 HVS:  0  0 0  0   Hyper-V stimer0 interrupts
 ERR:  0
 MIS:  0
 PIN:  0  0 0  0   Posted-interrupt 
notification event
 NPI:  0  0 0  0   Nested posted-interrupt event
 PIW:  0  0 0  0   Posted-interrupt wakeup event
00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 21)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium 
Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 21)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium 
Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 21)
00:13.0 SATA controller: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Series SATA Controller (rev 21)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx 

Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-01 Thread 'awokd' via qubes-users
'awokd' via qubes-users:
> 'awokd' via qubes-users:
> 
>>>  HYP:  0  0  0  0   Hypervisor callback 
>>> interrupts
>>>  HRE:  0  0  0  0   Hyper-V reenlightenment 
>>> interrupts
>>>  HVS:  0  0  0  0   Hyper-V stimer0 
>>> interrupts
>>
>>>  PIN:  0  0  0  0   Posted-interrupt 
>>> notification event
> 
> Meant
>  NPI:  0  0  0  0   Nested
> posted-interrupt event
> 
> instead of PIN.
> 
>> These 4 make it look like you are running in a Hypervisor. Some security
>> feature or malware?
> 
Try checking /proc/interrupts in a different distro too, like Mint maybe.

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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-01 Thread 'awokd' via qubes-users
'awokd' via qubes-users:

>>  HYP:  0  0  0  0   Hypervisor callback 
>> interrupts
>>  HRE:  0  0  0  0   Hyper-V reenlightenment 
>> interrupts
>>  HVS:  0  0  0  0   Hyper-V stimer0 
>> interrupts
> 
>>  PIN:  0  0  0  0   Posted-interrupt 
>> notification event

Meant
 NPI:  0  0  0  0   Nested
posted-interrupt event

instead of PIN.

> These 4 make it look like you are running in a Hypervisor. Some security
> feature or malware?

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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-01 Thread 'awokd' via qubes-users
Guest:
> The requested details are inline below.

> 
> Below are the outputs of /proc/interrupts, lspci, lsusb, and uname. Taken on 
> the latest tails, with all possible peripherals disabled in the bios.
> 
> ---snip---
> cat /proc/interrupts:
> CPU0   CPU1   CPU2   CPU3   

>  118:  0  0  0  0  hdmi_lpe_audio_irqchip 
> -hdmi_lpe_audio_irq_handler  hdmi-lpe-audio
>  119:  0  0  0  0  INT0002 Virtual GPIO2  
> ACPI:Event

These two look different. Can you disable hdmi audio? That Virtual GPIO
might be related to the below 4.

>  HYP:  0  0  0  0   Hypervisor callback 
> interrupts
>  HRE:  0  0  0  0   Hyper-V reenlightenment 
> interrupts
>  HVS:  0  0  0  0   Hyper-V stimer0 interrupts

>  PIN:  0  0  0  0   Posted-interrupt 
> notification event

These 4 make it look like you are running in a Hypervisor. Some security
feature or malware?

> 00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium 
> Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 21)

Is Secure Boot disabled?

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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-09-01 Thread Guest
The requested details are inline below.

I really appreciate you looking into this - Thanks. If there are any other 
thoughts and ideas to try to isolate the problem am happy to try and revert.

At 20:21 31/08/2019, 'awokd' via qubes-users wrote:
>>> At 23:22 28/08/2019, 'awokd' via qubes-users wrote:
>>>
 Update BIOS first. Do those Acers have a hardware peripheral in common
 between them, like a webcam? If so, disable it in BIOS, then try a
 reinstall. If not, disable all possible integrated peripherals (or
 enable all if you've disabled something) and try again.
>
>Spent some time digging through code. Looks like it is somehow grabbing
>an interrupt that's not physical, but a lot of this is above my pay grade!

I get that often when looking at code ;-)

>Does it have a NVMe controller?

Nothing like it - a simple SATA controller (see below for lspci output)

>Can you put it in SATA compatible mode,
>or if a regular storage controller IDE instead of AHCI?

No, the BIOS does not have and such options - no SATA compatible option in the 
BIOS and no IDE controller available in hardware.

>Otherwise, try booting a regular distro on it and copying & pasting "cat
>/proc/interrupts" here.

Below are the outputs of /proc/interrupts, lspci, lsusb, and uname. Taken on 
the latest tails, with all possible peripherals disabled in the bios.

---snip---
cat /proc/interrupts:
CPU0   CPU1   CPU2   CPU3   
   0:  8  0  0  0   IO-APIC2-edge  timer
   1:  0  0444  0   IO-APIC1-edge  i8042
   8:  0  0  0  0   IO-APIC8-edge  rtc0
   9:  0  2  0  0   IO-APIC9-fasteoi   
acpi, INT0002
  12:  0140  0  0   IO-APIC   12-edge  i8042
  18:  0  0  0  0   IO-APIC   18-fasteoi   
i801_smbus
  32:  0  0  0  0   IO-APIC   32-fasteoi   
808622C1:00
  43:  0  0  0  0   IO-APIC   43-fasteoi   
dw:dmac-1
  45:  0 52  0  0   IO-APIC   45-fasteoi   mmc0
 115:  0  0  41183  0   PCI-MSI 327680-edge  
xhci_hcd
 116:  0  0  0   1883   PCI-MSI 311296-edge  
ahci[:00:13.0]
 117:  27211  0  0  0   PCI-MSI 32768-edge  i915
 118:  0  0  0  0  hdmi_lpe_audio_irqchip 
-hdmi_lpe_audio_irq_handler  hdmi-lpe-audio
 119:  0  0  0  0  INT0002 Virtual GPIO2  
ACPI:Event
 120:  0  0  0  0   PCI-MSI 180224-edge  
proc_thermal
 NMI: 14 15 17 16   Non-maskable interrupts
 LOC:  71011  66702  72938  68160   Local timer interrupts
 SPU:  0  0  0  0   Spurious interrupts
 PMI: 14 15 17 16   Performance monitoring 
interrupts
 IWI:171 20 11 17   IRQ work interrupts
 RTR:  0  0  0  0   APIC ICR read retries
 RES:  14206  11466  11147  11923   Rescheduling interrupts
 CAL:   8511   6653   4262   5411   Function call interrupts
 TLB:235283104108   TLB shootdowns
 TRM:  0  0  0  0   Thermal event interrupts
 THR:  0  0  0  0   Threshold APIC interrupts
 DFR:  0  0  0  0   Deferred Error APIC 
interrupts
 MCE:  0  0  0  0   Machine check exceptions
 MCP:  3  3  3  3   Machine check polls
 HYP:  0  0  0  0   Hypervisor callback 
interrupts
 HRE:  0  0  0  0   Hyper-V reenlightenment 
interrupts
 HVS:  0  0  0  0   Hyper-V stimer0 interrupts
 ERR:  0
 MIS:  0
 PIN:  0  0  0  0   Posted-interrupt 
notification event
 NPI:  0  0  0  0   Nested posted-interrupt 
event
 PIW:  0  0  0  0   Posted-interrupt wakeup 
event

lcpci:
00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 21)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium 
Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 21)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium 
Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 21)
00:13.0 SATA controller: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Series SATA Controller (rev 21)
00:14.0 USB controller: Intel Corporation 

Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-08-31 Thread 'awokd' via qubes-users
Guest:
> I am thinking it should be possible to isolate the problem and then possibly 
> recompile the kernel and create a custom or failsafe installation medium? OR 
> install on a different machine, customize the kernel and then move to the 
> laptop? Hm, that might work.
> 
> Any further pointers are appreciated.
> 
> 
> At 13:16 29/08/2019, Guest wrote:
>> Awokd,
>>
>> One of the machines is a B117-M and the other is a B116-M. The previous boot 
>> debug is from the B116-M.
>>
>> 1) BIOS was updated to the latest available 1.23 and 1.24 on the B116-M and 
>> B117-M respectively - still getting the KERNEL PANIC on both machines.
>>
>> 2) Tried disabling all non essential peripherals in the bios (Audio, Wifi, 
>> LAN, Webcam, SDcard reader - leaving only the USB ports enabled), but 
>> without any success before and after the BIOS Upgrade. Still getting the 
>> KERNEL PANIC.
>>
>> If I had to guess I would point at the intel chipset as the common 
>> denominator? Is there a way to tweak the kernel to work around this? A 
>> failsafe option?
>>
>> I would really love to give Qubes a try! Thanks for any further insight or 
>> pointers.
>>
>> At 23:22 28/08/2019, 'awokd' via qubes-users wrote:
>>
>>> Update BIOS first. Do those Acers have a hardware peripheral in common
>>> between them, like a webcam? If so, disable it in BIOS, then try a
>>> reinstall. If not, disable all possible integrated peripherals (or
>>> enable all if you've disabled something) and try again.

Spent some time digging through code. Looks like it is somehow grabbing
an interrupt that's not physical, but a lot of this is above my pay grade!

Does it have a NVMe controller? Can you put it in SATA compatible mode,
or if a regular storage controller IDE instead of AHCI?

Otherwise, try booting a regular distro on it and copying & pasting "cat
/proc/interrupts" here.


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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-08-31 Thread Guest
I am thinking it should be possible to isolate the problem and then possibly 
recompile the kernel and create a custom or failsafe installation medium? OR 
install on a different machine, customize the kernel and then move to the 
laptop? Hm, that might work.

Any further pointers are appreciated.


At 13:16 29/08/2019, Guest wrote:
>Awokd,
>
>One of the machines is a B117-M and the other is a B116-M. The previous boot 
>debug is from the B116-M.
>
>1) BIOS was updated to the latest available 1.23 and 1.24 on the B116-M and 
>B117-M respectively - still getting the KERNEL PANIC on both machines.
>
>2) Tried disabling all non essential peripherals in the bios (Audio, Wifi, 
>LAN, Webcam, SDcard reader - leaving only the USB ports enabled), but without 
>any success before and after the BIOS Upgrade. Still getting the KERNEL PANIC.
>
>If I had to guess I would point at the intel chipset as the common 
>denominator? Is there a way to tweak the kernel to work around this? A 
>failsafe option?
>
>I would really love to give Qubes a try! Thanks for any further insight or 
>pointers.
>
>At 23:22 28/08/2019, 'awokd' via qubes-users wrote:
>
>>Update BIOS first. Do those Acers have a hardware peripheral in common
>>between them, like a webcam? If so, disable it in BIOS, then try a
>>reinstall. If not, disable all possible integrated peripherals (or
>>enable all if you've disabled something) and try again.
>>
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>>https://groups.google.com/d/msgid/qubes-users/9626ab96-acd6-8d04-346a-3a546c0b7cd3%40danwin1210.me.
>
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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-08-29 Thread Guest
Awokd,

One of the machines is a B117-M and the other is a B116-M. The previous boot 
debug is from the B116-M.

1) BIOS was updated to the latest available 1.23 and 1.24 on the B116-M and 
B117-M respectively - still getting the KERNEL PANIC on both machines.

2) Tried disabling all non essential peripherals in the bios (Audio, Wifi, LAN, 
Webcam, SDcard reader - leaving only the USB ports enabled), but without any 
success before and after the BIOS Upgrade. Still getting the KERNEL PANIC.

If I had to guess I would point at the intel chipset as the common denominator? 
Is there a way to tweak the kernel to work around this? A failsafe option?

I would really love to give Qubes a try! Thanks for any further insight or 
pointers.

At 23:22 28/08/2019, 'awokd' via qubes-users wrote:

>Update BIOS first. Do those Acers have a hardware peripheral in common
>between them, like a webcam? If so, disable it in BIOS, then try a
>reinstall. If not, disable all possible integrated peripherals (or
>enable all if you've disabled something) and try again.
>
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Re: [qubes-users] KERNEL PANIC on booting installation media - Acer TravelMate B116 - Details Inside

2019-08-28 Thread 'awokd' via qubes-users
Guest:
> Dear List,
> 
> I have recently re-discovered Qubes and it is wonderful to see how far it has 
> come in the past years and I thought it worth to giving it a try.
> 
> Alas, a kernel panic on booting the installation media. I have tried all 3 
> latest versions (4.0.2-rc1; 4.0.1, 3.2.1) available and get a similar error.

> I have looked at the referenced source file, but don't 
> have enough experience with the kernel source to understand what is going on, 
> other than some interrupt related issue. In any case, it seems to be quite a 
> fundamental issue, which manifests in all 3 versions AND on 2 different 
> Travelmate B series machines. I have searched online and been unable to find 
> any 
> similar issue.

> The hardware is a TravelMate B116-M, booted from USB with the 4.0.1 iso image.
> https://www.acer.com/ac/en/US/content/support-product/6088?b=1

Update BIOS first. Do those Acers have a hardware peripheral in common
between them, like a webcam? If so, disable it in BIOS, then try a
reinstall. If not, disable all possible integrated peripherals (or
enable all if you've disabled something) and try again.

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