Re: [RE-wrenches] schneider xw-Pro issue with genny running

2021-06-28 Thread ericstev
Chris, 


I strongly suspect that William is correct.  It is a power quality issue
caused by the charger section of the inverter/charger.  I encountered a
similar situation with a customer's OutBack VFX inverter several years
ago.  He purchased a new electronically controlled propane range and a
couple of UPS units to back-up his computer.  Both worked fine with just
the generator or just the inverter, but if the charger started up to
charge his batteries then all would go off-line.  No amount of tweaking
the charge rate down would eliminate the drop-out.  A low-pass
power-line filter for each appliance might cure the problem.  My
customer just learned to live with the issue. 

Eric Stevens 


Vermont Made Energy


--

Message: 1
Date: Mon, 28 Jun 2021 16:48:36 -0400
From: Chris Schaefer 
To: RE-wrenches 
Subject: [RE-wrenches] schneider xw-Pro issue with genny running
Message-ID:

Content-Type: text/plain; charset="utf-8"

G'day All,

I recently got pulled into someone else's mess on a twin xw-pro 6848 with a
Generac 20kw air cooled genny. A little back story. The client is currently
off grid with basically an all electric house. I know, I know, lol. The
intent is to bring the grid in but that has been slowed for various
reasons. On to the issue. So the electric appliances do well until the
genny is running/charging and then certain items like the electric dryer
don't like to operate at this time. Turn the genny off and it runs fine.
The genny only has 900 hours on it and is serviced by a local genny
company. The client has no internet or InsightHome, only the SCP along
wiith a Schneider AGS module.

Admittedly I'm not overly familiar with the Schneider product line. I've
reviewed every screen on the SCP looking for further genny settings but see
no detailed adjustment that might be able to be made, to "smooth" things
out so that the genny will play nice with the XW Pro and the dryer.

I have reached out to Schneider directly but still no response after 5
days. Looking for any insight (no pun intended) from the Schneider users
out there.

Sincerely,
Christopher-

Chris Schaefer?s


*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com [1]
<http://www.solarandwindfx.com> ~ E-mail: ch...@solarandwindfx.com
*

Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
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Message: 2
Date: Mon, 28 Jun 2021 14:13:06 -0700
From: William Miller 
To: RE-wrenches 
Subject: Re: [RE-wrenches] schneider xw-Pro issue with genny running
Message-ID: <23353410817ad01d1a373e23ff81a...@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Chris:

I have little Schneider experience but I will describe a problem with an
Outback system that might be relevant:  When the Outback Radian inverters
would charge from the generator, in certain modes (there are a several
generator utilization settings)  the charging circuits would inject large
amounts of THD onto the inverter output circuit.  This would cause breaker
tripping and other problems.

To track this down we had to rent a pricey power quality analyzer.  Here is
a link
<https://millersolar.com/MillerSolar/case_studies/25_GFI%20Tripping/GFI_Tripping.html>
to a write-up I did.

Hope this helps.

William Miller

Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com [2]

CA Lic. 773985



Links:
--
[1] http://www.solarandwindfx.com
[2] http://www.millersolar.com___
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Re: [RE-wrenches] schneider xw-Pro issue with genny running

2021-06-28 Thread Mac Lewis
Hi Chris,

I recommend enabling Gen support mode and lowering the gen support level
until the generator sounds good.  I suspect that the generator can't handle
full battery charging and loads simultaneously.  You may also want to turn
down the AC2 In breaker size for the Gen Input, this will determine how
much the XW allows to be pulled through the Input terminals.  Also, be sure
they are using AC2 right now for the generator input, otherwise, you may
need to adjust the AC1 parameters instead (or swap terminals).  There is
also a Gen Amps setting that can be lowered, and you can lower the max
charge rate as well.

I believe that Schneider treats the AC input as either a grid (can be
backfed on AC1 terminals) or a generator (cannot be backfed on AC2
terminals), so I'm not sure if there is equivalent to the Outback Input
modes.  There are some advanced grid interconnection settings but I don't
think that applies here.

Let us know what you find out.




On Mon, Jun 28, 2021 at 3:36 PM William Miller 
wrote:

> Chris:
>
>
>
> I have little Schneider experience but I will describe a problem with an
> Outback system that might be relevant:  When the Outback Radian inverters
> would charge from the generator, in certain modes (there are a several
> generator utilization settings)  the charging circuits would inject large
> amounts of THD onto the inverter output circuit.  This would cause breaker
> tripping and other problems.
>
>
>
> To track this down we had to rent a pricey power quality analyzer.  Here
> is a link
> 
> to a write-up I did.
>
>
>
> Hope this helps.
>
>
>
> William Miller
>
>
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com
>
> CA Lic. 773985
>
>
>
>
>
> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
> Behalf Of *Chris Schaefer
> *Sent:* Monday, June 28, 2021 1:49 PM
> *To:* RE-wrenches
> *Subject:* [RE-wrenches] schneider xw-Pro issue with genny running
>
>
>
> G'day All,
>
>
>
> I recently got pulled into someone else's mess on a twin xw-pro 6848 with
> a Generac 20kw air cooled genny. A little back story. The client is
> currently off grid with basically an all electric house. I know, I know,
> lol. The intent is to bring the grid in but that has been slowed for
> various reasons. On to the issue. So the electric appliances do well until
> the genny is running/charging and then certain items like the electric
> dryer don't like to operate at this time. Turn the genny off and it runs
> fine. The genny only has 900 hours on it and is serviced by a local genny
> company. The client has no internet or InsightHome, only the SCP along
> wiith a Schneider AGS module.
>
>
>
> Admittedly I'm not overly familiar with the Schneider product line. I've
> reviewed every screen on the SCP looking for further genny settings but see
> no detailed adjustment that might be able to be made, to "smooth" things
> out so that the genny will play nice with the XW Pro and the dryer.
>
>
>
> I have reached out to Schneider directly but still no response after 5
> days. Looking for any insight (no pun intended) from the Schneider users
> out there.
>
>
>
> Sincerely,
>
> Christopher-
>
> Chris Schaefer’s
> 
>
> *Tel/Fax 585-229-2083 or Cell 585-748-1870 *
> *5115 South Hill Road ~ Canandaigua New York 14424www.solarandwindfx.com
>  ~ E-mail: **ch...@solarandwindfx.com
> *
>
> Thomas Jefferson, the author of our great Constitution, once said,
> "democracy" will cease to exist when you take away from those who are
> willing to work and give to those who would not."
> ___
> List sponsored by Redwood Alliance
>
> Pay optional member dues here: http://re-wrenches.org
>
> List Address: RE-wrenches@lists.re-wrenches.org
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>
> There are two list archives for searching. When one doesn't work, try the
> other:
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> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
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>
>

-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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Re: [RE-wrenches] schneider xw-Pro issue with genny running

2021-06-28 Thread William Miller
Chris:



I have little Schneider experience but I will describe a problem with an
Outback system that might be relevant:  When the Outback Radian inverters
would charge from the generator, in certain modes (there are a several
generator utilization settings)  the charging circuits would inject large
amounts of THD onto the inverter output circuit.  This would cause breaker
tripping and other problems.



To track this down we had to rent a pricey power quality analyzer.  Here is
a link

to a write-up I did.



Hope this helps.



William Miller



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985





*From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
Behalf Of *Chris Schaefer
*Sent:* Monday, June 28, 2021 1:49 PM
*To:* RE-wrenches
*Subject:* [RE-wrenches] schneider xw-Pro issue with genny running



G'day All,



I recently got pulled into someone else's mess on a twin xw-pro 6848 with a
Generac 20kw air cooled genny. A little back story. The client is currently
off grid with basically an all electric house. I know, I know, lol. The
intent is to bring the grid in but that has been slowed for various
reasons. On to the issue. So the electric appliances do well until the
genny is running/charging and then certain items like the electric dryer
don't like to operate at this time. Turn the genny off and it runs fine.
The genny only has 900 hours on it and is serviced by a local genny
company. The client has no internet or InsightHome, only the SCP along
wiith a Schneider AGS module.



Admittedly I'm not overly familiar with the Schneider product line. I've
reviewed every screen on the SCP looking for further genny settings but see
no detailed adjustment that might be able to be made, to "smooth" things
out so that the genny will play nice with the XW Pro and the dryer.



I have reached out to Schneider directly but still no response after 5
days. Looking for any insight (no pun intended) from the Schneider users
out there.



Sincerely,

Christopher-

Chris Schaefer’s


*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424www.solarandwindfx.com
 ~ E-mail: **ch...@solarandwindfx.com
*

Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
___
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[RE-wrenches] schneider xw-Pro issue with genny running

2021-06-28 Thread Chris Schaefer
G'day All,

I recently got pulled into someone else's mess on a twin xw-pro 6848 with a
Generac 20kw air cooled genny. A little back story. The client is currently
off grid with basically an all electric house. I know, I know, lol. The
intent is to bring the grid in but that has been slowed for various
reasons. On to the issue. So the electric appliances do well until the
genny is running/charging and then certain items like the electric dryer
don't like to operate at this time. Turn the genny off and it runs fine.
The genny only has 900 hours on it and is serviced by a local genny
company. The client has no internet or InsightHome, only the SCP along
wiith a Schneider AGS module.

Admittedly I'm not overly familiar with the Schneider product line. I've
reviewed every screen on the SCP looking for further genny settings but see
no detailed adjustment that might be able to be made, to "smooth" things
out so that the genny will play nice with the XW Pro and the dryer.

I have reached out to Schneider directly but still no response after 5
days. Looking for any insight (no pun intended) from the Schneider users
out there.

Sincerely,
Christopher-

Chris Schaefer’s


*Tel/Fax 585-229-2083 or Cell 585-748-1870 *
*5115 South Hill Road ~ Canandaigua New York 14424**www.solarandwindfx.com
 ~ E-mail: ch...@solarandwindfx.com
*


Thomas Jefferson, the author of our great Constitution, once said,
"democracy" will cease to exist when you take away from those who are
willing to work and give to those who would not."
___
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