Re: [RE-wrenches] Hidden freight damage

2013-11-04 Thread jason pozner
Hey Luke,

Was it Saia??   We have had 2 claims this season as well.  Similar fork
issue.  One was a transfer from Saia to another freight company to us.
According to the driver, it arrived that morning  damaged on the dock and
they are obliged to deliver it regardless. The other directly from Saia.
One claim closed, and the other I believe is still open.  I think the
distributor had a bit of leverage with the shipper as to how it is
handled.  We did catch it, and documented it with pics.  The other was
completely concealed as the fork damaged the pallet from below.  Even if we
unwrapped the shipment, you couldn't notice the damage until you lifted the
bottom module. Good lesson from ole Murphy I guess.  I just got hyper
vigilant on inspection, and noticing which shipper is bringing the damaged
goods...


On Mon, Nov 4, 2013 at 9:47 AM, Luke Christy sgsrenewab...@gmail.comwrote:

 Wrenches,

 We have been in business for about 8 years, and up until now, the shipping
 gods have smiled upon me, but apparently my luck has run out, as I've had 2
 costly shipping nightmares within a month,  and I'm just wondering what
 other Wrenches have done to protect themselves from the liability involved
 in trusting expensive shipments to the freight carriers.  Here's my
 situation:

 I recently had a pallet of modules shipped, and it arrived with multiple
 broken modules, due apparently to careless handling,and having had
 something heavy set on top of the pallet.  I have my freight shipments sent
 to a neighboring business which is kind enough to receive them for me,
 since they have many full time staff who are always available during
 business hours to fork shipments off a truck.  In this case the forklift
 driver did not notice the damage (it was not immediately evident), and the
 delivery was signed for.  However, upon picking up the pallet an hour
 later, I  realized that the shipment was damaged, called the freight
 company immediately to notify them of the damage, and subsequently filed a
 detailed written claim.

 I just got notice that my claim was denied by the carrier, evidently
 without considering any of the photos or the written explanation I
 submitted with the claim. They simply cited that the shipment had been
 signed for without noting damage.
 It is clear to me that the carrier was responsible for the damage, yet
 apparently because the damage was hidden and the BOL was signed, they can
 leave me holding the bag for a significant amount of money.

 This particular incident could have been worse, but it is the first time
 I've had it happen and it certainly makes me worried about future
 deliveries. It suddenly seems like an unacceptable liability to have others
 sign for my deliveries without a thorough inspection.

 I asked my distributor whether the shipments have any insurance on them,
 and the person I spoke with didn't know the answer. So my $50 Ebay shipment
 is insured, but my $50,000 worth of equipment isn't? My insurance agent
 says that I can make a claim on my commercial insurance, but advised
 against it in this case, since the loss was only around $1K, and is
 guaranteed to raise my future premiums.

 I know that things get damaged or lost all the time in shipment, and I'm
 wondering how other businesses handle it.  Businesses that do larger volume
 must have damaged freight all the time.  Is it just impossible to get
 freight companies to take responsibility for damage that is not immediately
 evident, since they are acting as judge on their own behalf?  Do you just
 refuse to sign the bill of lading until you've examined all the contents of
 the packages (this is a logistical nightmare in most cases)?  Do you just
 chalk it up to the cost of doing business and/or make claims to your
 commercial insurance?

 Would appreciate your thoughts / experiences with this issue.
 Thanks. - Luke

 Luke Christy

 NABCEP Certified PV Installation Professional™: Certification #031409-25
 NABCEP Certified Solar Heating Installer™: Certification #ST032611-03
 CoSEIA Certified PV Installer

 Solar Gain Services, LLC
 PO Box 531
 Monte Vista, CO. 81144
 sgsrenewab...@gmail.com
 719.588.3044
 www.sgsrenewables.com









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Re: [RE-wrenches] Fw: BP Modules

2013-06-10 Thread jason pozner
Hi Mac,

Everything is different again.  I just did a claim, and things seemed to
work for the client quite well (full replacement).  BP is having the owner
call 800 891-2163  to start a claim.  In Colorado the claim went to a 3rd
party installer that is handling all the claims.  They came out, did their
own evaluation and recommendation to BP.  BP than processed the
recommendation, and passed along their judgement.In our case the client
could have modules that BP procured (I think Motech) installed by the 3rd
party installer, or a cash buyout.   The new process doesn't seem to bode
well for the local installer as far as drumming up work as you are soon cut
out of the loop.  I find though that these clients are incredible grateful
for looking out for their best interests.   Ultimately, things worked out
much easier, as our 3rd part BP reps are great.  If this is the process,
for better or worse, it is much easier.

Jay Pozner



www.nunatakenergy.com
970-349-3432
NABCEP Certified PV Installer:
Cert.#031310-177
IREC Affiliated Instructor





On Mon, Jun 10, 2013 at 6:20 AM, Mac Lewis maclew...@gmail.com wrote:

 Does anyone have any updated info for BP warranty claims?

 I tried this contact
 Christine Alinen
 Asset Coordinator
 After Sales/Warranty
 BP Solar
 301-698-4217

 as posted by Marco a while ago, but haven't gotten a response.

 Thanks


 On Tue, Oct 2, 2012 at 4:02 PM, Marco Mangelsdorf ma...@pvthawaii.comwrote:

 From 10 months ago.  Not sure whether Christine is still there.

 Christine Alinen
 Asset Coordinator
 After Sales/Warranty
 BP Solar
 301-698-4217

 Anyone know who is providing warranty support for BP?
 Same old problem - shattered glass from overheated J box area
 Jeremy Rodriguez

 Sent via BlackBerry. Sorry for typos and shorthand!
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 *

 Yo solo sé que no sé nada. -Sócrates
 *

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[RE-wrenches] BP SX mods and inverter failure?

2013-04-17 Thread jason pozner
Hi all,

I know the BP SX module failure has come up often on past posts, but I was
wondering if anyone has seen the failures effecting the systems inverters.
I have inherited several systems from an installer who is no longer in the
area.  I have been picking up the task of replacing the failed/or failing
modules over the last few years.  The two catastrophic failures of the
modules I have seen (melted j-boxes, and spidered glass) have also been
connected to a inverter (2 different models) that has failed.  The OCP has
checked out, ground fault fuses intact, no evidence of hot/melted wires
(other than the failed mods).  This could be coincidence , or not?
Questions of replacing the inverter, and having the remaining modules still
in service is a concern.  Just seeing if any of you have seen anything
similar. Also  wondering if anyone has some insight unto trying to test
mods that don't have the signature burn marks, or come up with a compelling
case for a full array replacement.  It seems my last BP contact is no
longer with them, and not sure how this round will turn out.

Thanks,

Jay Poz
www.nunatakenergy.com
970-349-3432
NABCEP Certified PV Installer:
Cert.#031310-177
IREC Affiliated Instructor
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Re: [RE-wrenches] Wood boiler ignition issue

2012-03-27 Thread jason pozner
Hi Kris,

I have only had one experience similar to yours.  It was a DR inverter, and
a the client installed a new Budaris boiler.  The boiler didn't like the
power source, and we were faced with a similar choice of replacing inverter
or appliance.  In my inquiry someone suggested putting a capacitor (I
believe 50 micro farad) in line with the power source.  With the blessing
of the client, we tried it and It worked like a charm (about 4 years now).
In theory I follow the logic, but as I put this out to the blog I would be
curious what others have to say about this cheaper (about $30) fix.

Jay

Jay Poz
Nunatak AES
(970) 349-3432








On Mon, Mar 26, 2012 at 12:51 PM, Kristopher Schmid
sol...@legacysolar.comwrote:

 Esteemed wrenches,

 I am assisting in troubleshooting a stand alone system with three stacked
 Magnum 4448 PAE inverters.  The electric ignition of LP for the wood boiler
 will not fire from inverter power.  As soon as we fire up the generator,
 the boiler ignites.  Has anyone seen this before?  Is there a solution?
 The boiler is a Central Boiler E-Classic 2400.

 Thanks in advance!

 --
 Shine On!

 Kris Schmid
 Legacy Solar, LLC
 864 Clam Falls Trail
 Frederic, WI 54837
 715-653-4295
 www.legacysolar.com
 NABCEP Certified PV Installer
 BSEE

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Re: [RE-wrenches] Reconsidering Generac for Off-Grid

2011-06-15 Thread jason pozner
I have a client who is trying to sell a unit New in Box.  She was advised
(by the plumber) that being an off grid specific unit it was the way to go.
Unfortunately being just a 6KW at altitude, and the size of the loads, it is
well under powered.  The distributor has been difficult, so given shipping,
etc she would be willing to make a deal.  I dont have a price, but could put
an interested party in contact with her.  The unit is located in Crested
Butte CO.  Please contact off line if you have interest.

Jay Pozner
Nunatak Alternative Energy Solutions
(970)349-3432
nunatakene...@gmail.com
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Re: [RE-wrenches] Reference PV System

2011-01-03 Thread jason pozner
Rob,

I think much of your snow removal will be at your lesser test angles.  4:12
might be a problem, but here in Western Colorado we are seeing 10:12 pitch
(40 deg) shed quite easily after a storm (would be curious about the 6:12(we
don't see too much here)).   I think, although we don't share similar
latitudes, we do share similar snowpack.   Colorado, and I believe Edmonton
have a Continental snowpack which tend to have lower moisture content
(colder dryer snow).  Usually we don't see the rhyming issues that a Costal
or even Intermountain experience, so the tackiness of the snow is less of
a problem.  Usually with the first sun after a storm, we see a pretty good
shed of the array.  I agree with Todd in that raising the array will give
the snow a place to accumulate.  I am curious about an automated snow
removal.  Whats that like, can it be done without heat?  Thinking about the
steep pitched array, I always wonder if just a bit of heat to melt and
lubricate the glass sliding surface would be enough of a boost to clear snow
earlier.  I have had the conversation a few times with an off grid client,
and convinced him it wasn't the best use of his energy harvest, but for
science

Jay Pozner
Nunatak AES
Crested Butte, CO
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Re: [RE-wrenches] boiler on inverter

2010-10-21 Thread jason pozner
Peter,

We had a client with a SW 4024 and his system was trying to power a new
Buderus boiler.  The boiler controller didn't like the power quality.  We
cleaned up that circuit with a capacitor and has been working great since.
We didn' have a sleeping issue, but he did have quite a few phantom loads.

Jay Pozner
Nunatak Alternative Energy Solutions

On Wed, Oct 20, 2010 at 6:40 AM, Peter Talmage ptalm...@yahoo.com wrote:

 I have a customer who wants to use a wall mount gas boiler on their
 independent power system. Does anyone have any experience with wall mount
 gas boilers that can wake up a sleeping Trace 4024 inverter and operate
 correctly? What would the electrical power usage be during operation?
 Thanks.

 Peter Talmage, PE


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Re: [RE-wrenches] TED MONITORING

2010-05-20 Thread jason pozner
Ironically as I was looking through my TED 5000 package this thread came
through.

I am looking to use the TED for data logging for an off grid project, and
plan on connecting a computer directly to the Gateway, as the client doesn't
have internet access.  I hope to use the information for system sizing.
Have any of you found the logging to be unreliable??  There is no display
involved, and loads are powered by a bit of solar, but mostly generator.

Jay Pozner
Nunatak AES

On Thu, May 20, 2010 at 1:59 PM, Glenn Burt glenn.b...@glbcc.com wrote:

  As you know, the TED uses a Power Line Carrier communications scheme
 where data is impressed on the 60Hz AC waveform for distribution throughout
 the house. There are many pitfalls in this method of data comms, but it can
 be done and be reliable.



 That being said here is my experience with the TED – I have the previous
 generation (1000) in my house and have had it for a few years now. It works
 well about 80% of the time. It seems to lose communications with the
 transducer in the AC load center when a few different circuits in my house
 are active – a 3 bulb under cabinet light in the kitchen for example. It
 does seem to regain communications within a half hour of the circuit being
 turned off.



 We have a solar customer that installed a 5000 on his house for an
 inexpensive net meter monitor. I happened to visit him last week to install
 an SMA Sunny Beam with BlueTooth on his inverters. He told me his experience
 with the TED was very similar to mine, it would lose communications with the
 display at unpredictable times.



 So reliable? Not in my experience. Inexpensive? Yes.



 YMMV

 -Glenn Burt



 *From:* re-wrenches-boun...@lists.re-wrenches.org [mailto:
 re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *i2p
 *Sent:* Thursday, May 20, 2010 3:04 PM
 *To:* RE-wrenches
 *Subject:* [RE-wrenches] TED MONITORING





 I was intrigued by a previous thread on Google Powermeter and the TED 5000
 and tried to setup on two system.



 In both cases, they did not work.  I know they were installed correctly and
 factory support has me moving wires, getting noise filters, using different
 branch circuits, etc. In other word they make it my problem. Their out is
 you have too much noise.



 Who else has given the TED a try and what are your results? At this point
 no comment on Google Power meter since I have not gotten to that point in
 the setup yet.  My suspicion is the TED is not up to speed design wise.



 Don Lowerburg

 Offline Solar

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[RE-wrenches] Load size for off-grid lodge

2010-05-06 Thread jason pozner
Hey all,

I am trying to size a PV/generator system for a 10,000 ft2 off-grid
hunting/snowmobile lodge with outbuildings.  The goal is to significantly
reduce current generator run time.  I was wondering if any of you have
experience or suggestions for calculating time of use of lights, etc in a
lodging situation.  My interviews with the rancher have proven fruitless to
pin down any time of use of most loads, though I do have an estimated run
time for the genny in summer and winter.  I did get a pretty good snapshot
of his connected load by turning on all I could on and clamping the feeds.

The lodge is 18 rooms, 4 for the help, and a few outbuildings.  Has anyone
sized any off-grid lodges?   Any other ways to approach the moving target of
such a fluctuating load at a guest lodge?

Thanks
Jay Pozner
Nunatak Alternative Energy Solutions
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Re: [RE-wrenches] Kohler Generator Issues

2010-03-30 Thread jason pozner
Jeff,

When we purchased a 12K unit for a client, the distributor conveniently
waited until after the purchase to mention the fact that Kohler wouldn't
warranty off-grid usage, and to instruct our customer to not ever mention
anything other than it was used for grid-connected standby.  To pacify the
perfectly crafted words I had for him, he mentioned that Kohler had an off
grid unit coming available in the next couple of months addressing all of
the fore-mentioned concerns.  This was about 2 years ago, and I now see
where he intended his smoke to go.  I have never heard of such a unit again.

When that same client needed another generator we shopped around and found
Cummins-Onan to be great to deal with.  Simple start up procedure, quieter
than that Kohler 12K, 2-wire start, and their price for a 30K generator was
800.00 cheaper than my Kohler distributor could give to me even though it
was our first purchase with them. Thus far I have been pleased with Onan.

To answer your question, we have never been contacted by Kohler.

Jay Pozner
Nunatak Alternative Energy Solutions
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Re: [RE-wrenches] Kohler 10ERG and RES Models

2010-03-26 Thread jason pozner
Yes.  We were told this after selling a 12K RES to a client last year.  A
few months later we were advised to tell our client to never mention that it
would be used in a off-grid situation after he had purchased the unit.  It
sure put us in a weird spot.   Although I protested, explaining that the
application was made known to the distributer before purchase, he claimed
there was nothing he could do.  I have since avoided Kohler for a variety of
reasons, but this being quite a big one.  It has been a real bummer.  I was
never given a real reason for this.

Jay Pozner
Nunatak Alternative Energy Solutions
Crested Butte, CO
nunatakene...@gmail.com
(970) 349-3432



On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey gentle...@air-pipe.comwrote:



 Yesterday, our Kohler rep told us that Kohler has officially declared
 that it will not honor its warranty for any 10ERG or RES installed in an
 off-grid location. Historically we've sold these models into the
 off-grid market and Kohler has honored the warranty.

 Has anyone else had such a definitive statement delivered?

 Scott
 Backwoods Solar
 Sandpoint, ID

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[RE-wrenches] Source for 24v DC clock timer

2010-02-25 Thread jason pozner
Hi wrenches,

Does anyone know a good source for a reliable, reasonably priced 24v DC
clock timer 5-10A run off a relay.  We are powering  heat tape to mitigate a
vulnerable spot in a water pumping system for a stock tank.

Thanks,

Jay Pozner
Nunatak Alternative Energy Solutions
Crested Butte, CO
(970) 349-3432
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Re: [RE-wrenches] Source for 24v DC clock timer

2010-02-25 Thread jason pozner
Thanks Windy,

I agree the thermostat would be easier, except to save power we only require
a small bit of thaw when the tanks' float will be activated.  Cows are
creatures of habit, and in fact we have a Crouzet timer in now and the
system is working like a dream.  It is a T-on/ T-off dial system that is
working, but as days get longer/shorter the rancher is looking for an easier
way to make finer adjustments.  Its more of a trial and error system for
several days until he finds the precise place to set the dial, only to
change again. So we are just aiming to please...

Thanks
Jay



 On Feb 25, 2010, at 11:12 AM, jason pozner wrote:

  Hi wrenches,

 Does anyone know a good source for a reliable, reasonably priced 24v DC
 clock timer 5-10A run off a relay.  We are powering  heat tape to mitigate a
 vulnerable spot in a water pumping system for a stock tank.

 Thanks,

 Jay Pozner
 Nunatak Alternative Energy Solutions
 Crested Butte, CO
 (970) 349-3432

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Re: [RE-wrenches] Surge protector update?

2009-08-02 Thread jason pozner
To piggy-back on the question, and also continue my grounding on a glacier
question is anyone familiar with point dissipators and have used them. Todd
mentioned Nott LTD  http://www.nottltd.com/lightning.html in my last string
and I have come acrooss Lightning Masters
http://www.lightningmaster.com/index.html  Both I believe use some form of
point dissipation.  They are suppose to take ambient static buildup and
dissipate it slower at high voltage levels keeping the current and damage to
equipment at a minimum.  Have anyone of you used these systems, or know much
about using them on an array, glacier, spaceship, marmot, midget, motorhome,
or the like?

Jay

Jay Pozner
Nunatak Alternative Energy Solutions
Crested Butte, CO
970 349-3432






On Sat, Aug 1, 2009 at 10:09 AM, Exeltech exelt...@yahoo.com wrote:


 Jay,

 Installing a part in a factory doesn't make a product ok.  Would be
 nice, but it doesn't work that way...


 I use UL here .. but it can be any Nationally Recognized Testing Lab
 (ETL, CSA, UL, etc)

 Any UL Listed product, or any UL Recognized part or sub-assembly must
 either use components that in of themselves are also Listed and/or
 Recognized to specific UL Standards, or prove during UL testing of the final
 product that any uncertified component(s) used within the product being
 tested fully meet the applicable Standard(s) for such parts.

 Failing that, the unit in question won't qualify for Listing/Recognition,
 and no UL (or equivalent lab) certification will be issued for that product
 by any Nationally Recognized Testing Lab.  UL. ETL. CSA.  etc...

 Just as all grounding components in a system must meet code, which requires
 the use of agency certified parts .. use of a non-certified part as a
 protective element is likely to get the system red-tagged, as Holt pointed
 out earlier in this thread.

 For notes .. not everyone is aware that agency certification refers to
 UL, ETL, CSA, and a number of other OSHA-certified Nationally Recognized
 Testing Labs.  Product approvals from any of these labs are equivalent,
 though they're not always treated as such by AHJs or others who aren't well
 informed on this issue.  Thankfully, the It must be UL attitude by AHJs
 and others is steadily fading as an issue.  Not gone - but fading...


 Dan


 --- On Sat, 8/1/09, jay peltz j...@asis.com wrote:

  Sure, if you install something electrical that is not UL,
  they can fail it. Even though that same part installed
  in a factory is OK.
 
  jay





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