Re: [RE-wrenches] Mate3 verses Mate3S

[Roy Butler]

  
  
Tump,

I have a system exactly like this one and had similar AGS issues.
Once we ruled out conflicts between the internal Aux commands and
the AGS menu in the Mate,
we eventually figured out it was heat related. We were using the top
inverter on one of the quad stacks for AGS and that inverter ran
hotter than the others. The
genset would start as expected but the shutdown was extremely
erratic, sometimes running for 10-15 hours if someone didn't catch
it right away.

The problems stopped when we moved the AGS function to the bottom
inverter. Such a simple solution that took far too long to figure
out. I hope the solution
to your issue turns out to be as simple (and cheap!) as mine.
Roy Butler
Four Winds Renewable Energy, LLC
8902 Route 46, Arkport, NY 14807
607-324-9747  www.four-winds-energy.com


Although no trees were killed in the sending of this message, 
a large number of electrons were terribly inconvenienced.



On 10/2/2020 10:24 AM, Tump wrote:


  
  I have a client w/
8 stack of older VFX3648s, Off Grid. Presently connected to a
Mate 3 & older hub 10.  The generator run time/shut down
time is never the same, sometimes 10+ hours of running while the
inverters in “silent” mode.  Gen stays running despite full
batteries, confirmed by battery voltage & using my
refractometer. 
  The only "gen
trigger" is battery voltage. I have cleared the history
repeatedly & updated the Mate3 FW. 
   Is there any
conflict replacing the Mate 3 with the Mate 3S in an older
system?
  I will be also
changing out the Hub as well. Thoughts/suggestions
  

  

  

  t...@swnl.net      
          www.SWNL.net
  
  

      
         Solarwinds
  Northernlights   
         Serving Mid
  Coast Maine & Northern
  California
                       
 207-832-7574   Cl.
610-517-8401  
                       
          Blair "TUMP"
May
   
                 MAINE'S
  CHARTER 
       
  NABCEP    "Certified PV
  Installer" 
   
         
  MAINE'S CHARTER 
   
  Trace Xantrex "Certified"
  Dealer / Installer"
  
  

  



  

  

  
  
  
  
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Re: [RE-wrenches] Mate3 verses Mate3S

[Ray]

I know its not the same equipment, but we recently had a Magnum 
autostart doing strange things, and it turns out we had it set up for 
the wrong generator configuration.  With all the different types of 
starting configurations on all the different generators, strange things 
can happen.


We're actually considering taking the advice of a recent Wrench post, 
and declaring that our insurance doesn't cover AGS.  If it starts when 
it shouldn't and possibly contributes to a fire? very bad.  If it 
doesn't start when it should and causes refrigerated food to spoil and 
heating systems to go down? also very bad.


I get more call backs for AGS, then any other thing, and its usually a 
generator issue (which we didn't sell).


Ray Walters
Remote Solar
303 505-8760

On 10/2/20 1:35 PM, Tuss, Lones wrote:


Hello Tump

You may want to go into the aux setpoints on the inverter being used 
to signal a gen run condition and check to see


how it is programmed. It could be that the aux is being instructed to 
turn on


by the aux setpoints as set in the inverter.

If AGS tells it to turn on great but if inside the inverters aux 
programming some parameters are being met that tell the 12 volt aux to 
active then seemingly random gen runs can occur.


Depending on age and the firmware of the inverter there are 9 or more 
programmable conditions that can trigger the 12 volt aux. At one point 
there was a setpoint called Remote which told the inverter some other 
device other than  you is in control of your auxiliary output.


  If you do not see a Remote setting you might try setting the 
inverters aux to Vent Fan then set the trigger point (Battery Voltage) 
to a condition that is impossible to achieve. I have a 48 volt system 
and I can set the Vent Fan trigger point up to 72VDC this will ensure 
the AGS is the only way the 12 volt Aux can be activated.


I left a message on your phone if you continue to have issues please 
call me.


Take Care Sir

*From:* RE-wrenches  *On 
Behalf Of *Tump

*Sent:* Friday, October 2, 2020 7:24 AM
*To:* RE-wrenches 
*Subject:* [RE-wrenches] Mate3 verses Mate3S

I have a client w/ 8 stack of older VFX3648s, Off Grid. Presently 
connected to a Mate 3 & older hub 10.  The generator run time/shut 
down time is never the same, sometimes 10+ hours of running while the 
inverters in “silent” mode.  Gen stays running despite full batteries, 
confirmed by battery voltage & using my refractometer.


The only "gen trigger" is battery voltage. I have cleared the history 
repeatedly & updated the Mate3 FW.


 Is there any conflict replacing the Mate 3 with the Mate 3S in an 
older system?


I will be also changing out the Hub as well. Thoughts/suggestions

*t...@swnl.net

mailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net>**www.SWNL.net*
http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/>

Solarwinds Northernlights//

*/ Serving Mid Coast Maine & Northern California/**/
/**/           207-832-7574   Cl. 610-517-8401 /*

*//**/Blair "TUMP" May/*

*/         MAINE'S CHARTER 
/**/_  NABCEP    "Certified PV Installer"_/**/_
_/**/
        MAINE'S CHARTER 
/**/_Trace Xantrex "Certified" Dealer / Installer"_/*



This email and any attachments may contain confidential information 
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Re: [RE-wrenches] Mate3 verses Mate3S

[Tuss, Lones]

Hello Tump
You may want to go into the aux setpoints on the inverter being used to signal 
a gen run condition and check to see
how it is programmed. It could be that the aux is being instructed to turn on
by the aux setpoints as set in the inverter.
If AGS tells it to turn on great but if inside the inverters aux programming 
some parameters are being met that tell the 12 volt aux to active then 
seemingly random gen runs can occur.
Depending on age and the firmware of the inverter there are 9 or more 
programmable conditions that can trigger the 12 volt aux. At one point there 
was a setpoint called Remote which told the inverter some other device other 
than  you is in control of your auxiliary output.
  If you do not see a Remote setting you might try setting the inverters aux to 
Vent Fan then set the trigger point (Battery Voltage) to a condition that is 
impossible to achieve. I have a 48 volt system and I can set the Vent Fan 
trigger point up to 72VDC this will ensure the AGS is the only way the 12 volt 
Aux can be activated.
I left a message on your phone if you continue to have issues please call me.
Take Care Sir


From: RE-wrenches  On Behalf Of Tump
Sent: Friday, October 2, 2020 7:24 AM
To: RE-wrenches 
Subject: [RE-wrenches] Mate3 verses Mate3S

I have a client w/ 8 stack of older VFX3648s, Off Grid. Presently connected to 
a Mate 3 & older hub 10.  The generator run time/shut down time is never the 
same, sometimes 10+ hours of running while the inverters in “silent” mode.  Gen 
stays running despite full batteries, confirmed by battery voltage & using my 
refractometer.
The only "gen trigger" is battery voltage. I have cleared the history 
repeatedly & updated the Mate3 FW.
 Is there any conflict replacing the Mate 3 with the Mate 3S in an older system?
I will be also changing out the Hub as well. Thoughts/suggestions
t...@swnl.netmailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net>
   
www.SWNL.nethttp://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/>
Solarwinds Northernlights
   Serving Mid Coast Maine & Northern California
 207-832-7574   Cl. 610-517-8401
  Blair "TUMP" May
     MAINE'S CHARTER 
  NABCEP"Certified PV Installer"

    MAINE'S CHARTER 
  Trace Xantrex "Certified" Dealer / Installer"





This email and any attachments may contain confidential information that is 
intended only for the recipient(s). If you have received this email in error, 
please notify the sender and delete it from your system. Any views or opinions 
presented in this email are solely those of the author and do not necessarily 
represent those of the company or its affiliates. This email does not 
constitute an agreement to conduct transactions by electronic means and does 
not create any legally binding contract or enforceable obligation in the 
absence of a fully signed written contract. The recipient should check this 
email and any attachments for viruses. The company accepts no liability for any 
loss or damage caused by software viruses. If you are the intended recipient 
and you do not wish to receive similar email(s) from us in the future then 
please notify the sender. Please consider the environment before printing.
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[RE-wrenches] Mate3 verses Mate3S

[Tump]

I have a client w/ 8 stack of older VFX3648s, Off Grid. Presently connected to 
a Mate 3 & older hub 10.  The generator run time/shut down time is never the 
same, sometimes 10+ hours of running while the inverters in “silent” mode.  Gen 
stays running despite full batteries, confirmed by battery voltage & using my 
refractometer. 
The only "gen trigger" is battery voltage. I have cleared the history 
repeatedly & updated the Mate3 FW. 
 Is there any conflict replacing the Mate 3 with the Mate 3S in an older system?
I will be also changing out the Hub as well. Thoughts/suggestions
> t...@swnl.net 
> mailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net>  
>  www.SWNL.net 
> http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/>
> Solarwinds Northernlights   
>Serving Mid Coast Maine & Northern California
>  207-832-7574   Cl. 610-517-8401  
> 
>   Blair "TUMP" May
>  MAINE'S CHARTER 
>   NABCEP"Certified PV Installer" 
>
>     MAINE'S CHARTER 
>   Trace Xantrex "Certified" Dealer / Installer"
> 


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Re: [RE-wrenches] Mate3 not saving data

[Lones Tuss]

Hi Dave
On the Mate
Hit Lock enter the Password (141)
Setting is highlighted press enter (the center button)
Scroll down to Mate3(s) enter
Scroll down to Data Logging
Using the wheel
Sd Card Data Logging Mode instead of disabled select [Excell]
The write interval is adjustable the default is 5 sec
I hope this helps.
Take Care Sir

From: RE-wrenches  On Behalf Of Dave 
Tedeyan
Sent: Thursday, March 26, 2020 5:24 PM
To: RE-wrenches 
Subject: [RE-wrenches] Mate3 not saving data

Hi all,
I've inherited a system where the Mate3 is not saving data
to the SD card. Has anyone seen this before? In the Mate3
settings, it is set to download data to excel every minute and
save the last maximum days. I've tried two different SD cards.
I was able to successfully update firmware with the SD card.
But there are never any logfiles on there.

Any suggestions?
Thanks!
-Dave

Dave Tedeyan, PE
Senior Engineer | Taitem Engineering, PC
[https://www.taitem.com/signatures/logo.png]
110 South Albany Street | Ithaca, NY 14850
o. 607.277.1118 x121  f. 607.277.2119
www.taitem.com<https://protect2.fireeye.com/v1/url?k=a356060c-ffc43c30-a3550f87-ac1f6b0e675c-799262b29721a8a5=1=6cf841b7-3e6b-4527-91ec-eedcc5bb16ee=http%3A%2F%2Fwww.taitem.com%2F>

Solar • Sustainability • Energy • Design
Certified B-Corporation since 2013
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[RE-wrenches] Mate3 not saving data

[Dave Tedeyan]

Hi all,
I've inherited a system where the Mate3 is not saving data
to the SD card. Has anyone seen this before? In the Mate3
settings, it is set to download data to excel every minute and
save the last maximum days. I've tried two different SD cards.
I was able to successfully update firmware with the SD card.
But there are never any logfiles on there.

Any suggestions?
Thanks!
-Dave

*Dave Tedeyan, PE*
Senior Engineer | Taitem Engineering, PC

110 South Albany Street | Ithaca, NY 14850
o. *607.277.1118 x121*  f. 607.277.2119
www.taitem.com

Solar • Sustainability • Energy • Design
Certified B-Corporation since 2013
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Re: [RE-wrenches] MATE3 restart

[Solar]

I will have the students perform the update next week.  This MATE has been in 
service for 3 years and this is the first time we've had problems. 

Thanks!

Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician 
Electrical/Solar PV Instructor - HCC

Sent from my iPhone

> On Nov 4, 2016, at 1:08 PM, Lones Tuss <lt...@outbackpower.com> wrote:
> 
> Hello Mr. Dahl
> I believe a Firmware update will be required. Down load the latest Firmware 
> from the OutBack Website onto an otherwise empty SD card. Insert the SD card 
> in the Mate3 then power it up.
> 
> If you press and hold the UP button it will force an update. 
> After the update is complete it might be a good idea to clear the Internal 
> Data Logs.
> Press Lock 
> Enter the password 141
> select Settings then System
> Scroll down to 
> Clear Internal Data Log
> Then choose yes.
> This should get you up and running.
> If it does not help email me directly for further assistance.
> 
> 
> 
> Take Care sir
> 
> Lones Tuss
> Applications Engineer
> OutBack Power Technologies
> 17825 59th Ave NE, Suite B, Arlington, WA 98223
> 360.618.4383 Office | 425.213.8794 Cell
> www.outbackpower.com
> 
> 
> -Original Message-
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of Solar
> Sent: Friday, November 04, 2016 4:24 AM
> To: Wrenches
> Subject: [RE-wrenches] MATE3 restart
> 
> All,
> 
> We have a MATE3 on campus that resets each time you press a button to leave 
> the main screen.  For example, we will press the "charger" button followed by 
> pressing the "graph" button, at this point the screen will stall. The other 
> buttons won't work at this point and the MATE will shut off and restart. 
> 
> 
> Jesse Dahl
> 
> NABCEP PV Installation Professional
> IBEW Local 292 - Electrician 
> Electrical/Solar PV Instructor - HCC
> 
> Sent from my iPhone
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Re: [RE-wrenches] MATE3 restart

[Lones Tuss]

Hello Mr. Dahl
I believe a Firmware update will be required. Down load the latest Firmware 
from the OutBack Website onto an otherwise empty SD card. Insert the SD card in 
the Mate3 then power it up.

If you press and hold the UP button it will force an update. 
After the update is complete it might be a good idea to clear the Internal Data 
Logs.
Press Lock 
Enter the password 141
select Settings then System
Scroll down to 
Clear Internal Data Log
Then choose yes.
This should get you up and running.
If it does not help email me directly for further assistance.



Take Care sir

Lones Tuss
Applications Engineer
OutBack Power Technologies
17825 59th Ave NE, Suite B, Arlington, WA 98223
360.618.4383 Office | 425.213.8794 Cell
www.outbackpower.com


-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Solar
Sent: Friday, November 04, 2016 4:24 AM
To: Wrenches
Subject: [RE-wrenches] MATE3 restart

All,

We have a MATE3 on campus that resets each time you press a button to leave the 
main screen.  For example, we will press the "charger" button followed by 
pressing the "graph" button, at this point the screen will stall. The other 
buttons won't work at this point and the MATE will shut off and restart. 


Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician 
Electrical/Solar PV Instructor - HCC

Sent from my iPhone
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Re: [RE-wrenches] MATE3 restart

[William Miller]

Jesse:

You may have an intermittent Ethernet connection. Pressure on a button may
move the Mate3 chassis in a subtle amount, but enough to disturb the
connections to the device. I suggest you try a temporary, factory made or
known good Ethernet cable.

You might want to be very careful that you don't accidentally plug the hub
cable into the internet port.  I believe it is possible that you could
damage the internet port by doing so.

William Miller


Lic 773985
millersolar.com
805-438-5600

-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
Behalf Of Solar
Sent: Friday, November 04, 2016 4:24 AM
To: Wrenches <RE-wrenches@lists.re-wrenches.org>
Subject: [RE-wrenches] MATE3 restart

All,

We have a MATE3 on campus that resets each time you press a button to
leave the main screen.  For example, we will press the "charger" button
followed by pressing the "graph" button, at this point the screen will
stall. The other buttons won't work at this point and the MATE will shut
off and restart.


Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician
Electrical/Solar PV Instructor - HCC

Sent from my iPhone
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Re: [RE-wrenches] MATE3 restart

[jay]

Call OB for a new one.
I’ve had a few go back for this reason.
Once the start that, they don’t get better.

Jay
Peltz power
> On Nov 4, 2016, at 4:24 AM, Solar  wrote:
> 
> All,
> 
> We have a MATE3 on campus that resets each time you press a button to leave 
> the main screen.  For example, we will press the "charger" button followed by 
> pressing the "graph" button, at this point the screen will stall. The other 
> buttons won't work at this point and the MATE will shut off and restart. 
> 
> 
> Jesse Dahl
> 
> NABCEP PV Installation Professional
> IBEW Local 292 - Electrician 
> Electrical/Solar PV Instructor - HCC
> 
> Sent from my iPhone
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Re: [RE-wrenches] MATE3 restart

[Wayne Irwin]

Probably needs the firmware update. In the meantime I would suggest unplugging 
the ethernet cable and plugging it back in that might help.

Wayne Irwin,
President
License #CVC56695
State Licensed Solar Contractor
Pure Energy Solar International Inc.
wa...@pureenergysolar.com
http://PureEnergySolar.com
http://SolarChargingStation.net
352 377-6527 Office
352 336-3299 Fax
352 316-1637 Cell

The Sun Is Always Shining!

The content of this message is Pure Energy Solar Confidential. If you are not 
the intended recipient and have received this message in error, any use or 
distribution is prohibited. Please notify me immediately by reply e-mail and 
delete this message from your computer system. Thank you.

From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> on behalf of 
Solar <dahlso...@gmail.com>
Sent: Friday, November 04, 2016 7:24:04 AM
To: Wrenches
Subject: [RE-wrenches] MATE3 restart

All,

We have a MATE3 on campus that resets each time you press a button to leave the 
main screen.  For example, we will press the "charger" button followed by 
pressing the "graph" button, at this point the screen will stall. The other 
buttons won't work at this point and the MATE will shut off and restart.


Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician
Electrical/Solar PV Instructor - HCC

Sent from my iPhone
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[RE-wrenches] MATE3 restart

[Solar]

All,

We have a MATE3 on campus that resets each time you press a button to leave the 
main screen.  For example, we will press the "charger" button followed by 
pressing the "graph" button, at this point the screen will stall. The other 
buttons won't work at this point and the MATE will shut off and restart. 


Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician 
Electrical/Solar PV Instructor - HCC

Sent from my iPhone
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Re: [RE-wrenches] Mate3

[Peter Giroux]

Fellow Wrenchers

 Has anyone installed a solar array for a Marina where their customers buy 
power indirectly or directly from the Marina to keep their boats operational 
when docked. What challenges did you have if any from the local power 
companies by adding solar?


thx
peter Giroux
ASAE Atlanta

- Original Message - 
From: "Lones Tuss" <lt...@outbackpower.com>

To: "RE-wrenches" <re-wrenches@lists.re-wrenches.org>
Sent: Wednesday, July 13, 2016 10:42 AM
Subject: Re: [RE-wrenches] Mate3



Hello Bill
Doing so presents no problem to the system or the Mate3.


Lones Tuss
Applications Engineer
OutBack Power Technologies
17825 59th Ave NE, Suite B, Arlington, WA 98223
360.618.4383 Office | 425.213.8794 Cell
www.outbackpower.com

-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
Behalf Of frenergy

Sent: Tuesday, July 12, 2016 9:08 PM
To: RE-wrenches
Subject: [RE-wrenches] Mate3

Folks,

I'd like to leave the Mate3 at the OB pre-assembled power center 
but be able to turn on-off the inverter at a remote location 50 feet away. 
I assume I can still run some com wire of some kind to a push switch or 
toggle? connected to the inverter on-off landing of the control wiring 
terminal block in the AC side of the inverter.  Will the

Mate3 complain if on-off is done this way?

Bill

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net


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Re: [RE-wrenches] Mate3

[Lones Tuss]

Hello Bill
 Doing so presents no problem to the system or the Mate3.


Lones Tuss
Applications Engineer
OutBack Power Technologies
17825 59th Ave NE, Suite B, Arlington, WA 98223
360.618.4383 Office | 425.213.8794 Cell
www.outbackpower.com

-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of frenergy
Sent: Tuesday, July 12, 2016 9:08 PM
To: RE-wrenches
Subject: [RE-wrenches] Mate3

Folks,

 I'd like to leave the Mate3 at the OB pre-assembled power center but 
be able to turn on-off the inverter at a remote location 50 feet away.  I 
assume I can still run some com wire of some kind to a push switch or toggle? 
connected to the inverter on-off landing of the control wiring terminal block 
in the AC side of the inverter.  Will the
Mate3 complain if on-off is done this way?

Bill

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net


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[RE-wrenches] Mate3

[frenergy]

Folks,

I'd like to leave the Mate3 at the OB pre-assembled power 
center but be able to turn on-off the inverter at a remote location 50 
feet away.  I assume I can still run some com wire of some kind to a 
push switch or toggle? connected to the inverter on-off landing of the 
control wiring terminal block in the AC side of the inverter.  Will the 
Mate3 complain if on-off is done this way?


Bill

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net


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[RE-wrenches] MATE3 Inverter Mode

[Orion Thornton]

Hi Wrenches,



I was hoping I may be able to get some guidance on navigating through the
new MATE3 controller.  We have a customer that swapped out their original
MATE for the MATE3 in order to have access to on-line monitoring of their
system, since it is a part time residence with limited access and
unoccupied in the winter.



Since the new controller was installed they have had issues with the AGS.
I was on site last Friday and was able to sort out the AGS issues, at least
I thought I had.  I left the site with the generator charging the
batteries.  After the generator had ran for about 5 hrs and the battery
voltage read 51.5 volts the customer called concerned that the generator
had not shut down after the charge reached a float level.  They turned the
generator off and at that point lost half the loads in the house because
the slave inverter had shut down.   I can see that the inverter mode is
“off” through the on-line monitor.



I will probably be heading back up to the site tomorrow for more
troubleshooting, but at this point I would really like to be able to guide
the customer through getting the secondary inverter turned back on so they
have all their loads powered up without running the generator.   This is
the first time I have worked with the MATE3 and have searched high and low
through the manual to try and find how I can access the mode setting for
the slave inverter, so that I can turn it back on, but I have found
nothing.  If it was a weekday I am sure an Outback tech could send me in
the right direction, but I am hoping someone out there in the wrenches
world has got the MATE3 dialed in.



Any input would be much appreciated.



Thanks.



*Orion Thornton*

Project Manager

Independent Power Systems

NABCEP Certified PV Installer

(Office) 406.587.5295

(Mobile) 406.249.9912

www.solarips.com
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Re: [RE-wrenches] MATE3 Inverter Mode

[jay peltz]

Hi Orion.

Go into locked menu

systems menu
inverter
stacking

in the stacking menu is where you set it all up

And I take it you are not using a balancing transformer, curious why not?

Can't tell you anything about the AGS, but interested to know what the problem 
is.

jay

peltz power


On Oct 30, 2011, at 10:29 AM, Orion Thornton wrote:

 Hi Wrenches,
  
 I was hoping I may be able to get some guidance on navigating through the new 
 MATE3 controller.  We have a customer that swapped out their original MATE 
 for the MATE3 in order to have access to on-line monitoring of their system, 
 since it is a part time residence with limited access and unoccupied in the 
 winter.
  
 Since the new controller was installed they have had issues with the AGS.  I 
 was on site last Friday and was able to sort out the AGS issues, at least I 
 thought I had.  I left the site with the generator charging the batteries.  
 After the generator had ran for about 5 hrs and the battery voltage read 51.5 
 volts the customer called concerned that the generator had not shut down 
 after the charge reached a float level.  They turned the generator off and at 
 that point lost half the loads in the house because the slave inverter had 
 shut down.   I can see that the inverter mode is “off” through the on-line 
 monitor.
  
 I will probably be heading back up to the site tomorrow for more 
 troubleshooting, but at this point I would really like to be able to guide 
 the customer through getting the secondary inverter turned back on so they 
 have all their loads powered up without running the generator.   This is the 
 first time I have worked with the MATE3 and have searched high and low 
 through the manual to try and find how I can access the mode setting for the 
 slave inverter, so that I can turn it back on, but I have found nothing.  If 
 it was a weekday I am sure an Outback tech could send me in the right 
 direction, but I am hoping someone out there in the wrenches world has got 
 the MATE3 dialed in.
  
 Any input would be much appreciated.
  
 Thanks.
  
 Orion Thornton
 Project Manager
 Independent Power Systems
 NABCEP Certified PV Installer
 (Office) 406.587.5295
 (Mobile) 406.249.9912
 www.solarips.com
  
  

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Re: [RE-wrenches] MATE3 Inverter Mode

[Orion Thornton]

Thanks Jay,



Just got off the phone with Darren at Outback.  It sounds like the issue is
that the Stacking Mode for the Slave inverter is set as OB Slave L1, and
should be OB Slave L2.  This is causing the slave inverter to go into a
power save mode.



The system is 120/240 at the house panel, single phase, no balancing
transformer. 240 VAC off the Kohler generator.



*Orion Thornton*

Project Manager

Independent Power Systems

NABCEP Certified PV Installer

(Office) 406.587.5295

(Mobile) 406.249.9912

www.solarips.com







*From:* re-wrenches-boun...@lists.re-wrenches.org [mailto:
re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *jay peltz
*Sent:* Sunday, October 30, 2011 11:44 AM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] MATE3 Inverter Mode



Hi Orion.



Go into locked menu



systems menu

inverter

stacking



in the stacking menu is where you set it all up



And I take it you are not using a balancing transformer, curious why not?



Can't tell you anything about the AGS, but interested to know what the
problem is.



jay



peltz power





On Oct 30, 2011, at 10:29 AM, Orion Thornton wrote:



Hi Wrenches,



I was hoping I may be able to get some guidance on navigating through the
new MATE3 controller.  We have a customer that swapped out their original
MATE for the MATE3 in order to have access to on-line monitoring of their
system, since it is a part time residence with limited access and
unoccupied in the winter.



Since the new controller was installed they have had issues with the AGS.
I was on site last Friday and was able to sort out the AGS issues, at least
I thought I had.  I left the site with the generator charging the
batteries.  After the generator had ran for about 5 hrs and the battery
voltage read 51.5 volts the customer called concerned that the generator
had not shut down after the charge reached a float level.  They turned the
generator off and at that point lost half the loads in the house because
the slave inverter had shut down.   I can see that the inverter mode is
“off” through the on-line monitor.



I will probably be heading back up to the site tomorrow for more
troubleshooting, but at this point I would really like to be able to guide
the customer through getting the secondary inverter turned back on so they
have all their loads powered up without running the generator.   This is
the first time I have worked with the MATE3 and have searched high and low
through the manual to try and find how I can access the mode setting for
the slave inverter, so that I can turn it back on, but I have found
nothing.  If it was a weekday I am sure an Outback tech could send me in
the right direction, but I am hoping someone out there in the wrenches
world has got the MATE3 dialed in.



Any input would be much appreciated.



Thanks.



*Orion Thornton*

Project Manager

Independent Power Systems

NABCEP Certified PV Installer

(Office) 406.587.5295

(Mobile) 406.249.9912

www.solarips.com
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Re: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded array

[Allan Sindelar]

  
  
Others among us are following this issue for future reference.
Please keep Steve's reply and the resolution on-list.
Thanks, Allan


  
  
  Allan Sindelar
  al...@positiveenergysolar.com
NABCEP Certified Photovoltaic
  Installer
  NABCEP Certified Technical Sales Professional
  New Mexico EE98J Journeyman Electrician
  Positive Energy, Inc.
  3201 Calle Marie
  Santa Fe, New Mexico 87507
  505 424-1112
  www.positiveenergysolar.com
  
  
  
   

On 10/3/2011 2:31 PM, Jason Szumlanski wrote:

  
  
  
  
  
Steve,

That is not what is happening. Are you saying
that the inverter aux port should still work if LBCO is
reached? It does not, and I was told otherwise by Outback
Tech Support. Is the LBCO delay programmable? I do not see
that documented.

Please contact me off list so we can resolve this
particular issue.

  
  Jason Szumlanski
  Fafco Solar 
  



  
From:
re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On
  Behalf Of Steve Higgins
Sent: Monday, October 03, 2011 3:48 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] MATE3 Controller RE:
Re-configuring expanded array
  


Jason,
  

If LBCO is 46.00 and the 2 minute start is 47.2.
When the voltage goes below 47.2 the 2 minute start timer
would begin to count down.When the voltage reaches 46.00 the
five minute LBCO voltage timer starts. Because the 2 minute
timer will expire in 2 minutes and even if the warm-up time
was 4 minutes, the inverter would still engage the Aux
Output to start the genset and charge the batteries. 

If there is a case if the LBCO occurs before the
AGS 2 minute start is activated that the generator will not
start because after the load is dropped the voltage would
rise above the 2 minute start voltage. This case is easily
resolved by programming the LBCO below the 2 minute start
voltage. 

Even if you have hit LBCO and the inverter has
shut off the AGS function still works and will engage the
relay (via the aux port) to start the Generator. 

Steve Higgins
Outback Power
Technologies. 


  
From:
re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On
  Behalf Of Jason Szumlanski
Sent: Friday, September 30, 2011 11:04 AM
To: RE-wrenches
Subject: [RE-wrenches] MATE3 Controller RE:
Re-configuring expanded array
This reminded me of another subject about the
MATE3.

I was surprised to find out that advanced
generator start does not work properly if the batteries
reach LBCO before the 2 minute start timer fires the
generator with an external relay attached to one of the
inverters. The AGS settings are stored in the MATE3, so it
tries to tell the inverter to trigger the external relay
once the 2 minute voltage has been reached, but if LBCO has
been reached, the inverter will not supply voltage to the
coil.

This logic does not work. Lets say you have LBCO
set to 46.0V and the 2 minute start voltage set to 47.2V.
Under a very heavy load, it is completely plausible that the
LBCO could be met before the AGS via the inverter has time
to start the generator. The only solution is to have an
unacceptably high (IMHO) spread between the 2 minute start
and the LBCO.

In this case, I dont want to set the LBCO too
low (i.e. default) because the system is unattended and if
the generator does not start for whatever reason, it is
reasonable to expect that the battery voltage could slowly
decrease to the LBCO and then stay there for a long period
of time until the problem is discovered. I want to keep the
LBCO relatively high, but I want the generator to reliably
start using start timers, SOC, or load. I think this is a
poor implementation of this feature, leading me to consider
a completely separate or auxiliary AGS system that is
voltage dependent without relying

Re: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded array

[Steve Higgins]

Jason,

If LBCO is 46.00 and the 2 minute start is 47.2. When the voltage goes below 
47.2 the 2 minute start timer would begin to count down.When the voltage 
reaches 46.00 the five minute LBCO voltage timer starts. Because the 2 minute 
timer will expire in 2 minutes and even if the warm-up time was 4 minutes, the 
inverter would still engage the Aux Output to start the genset and charge the 
batteries.

If there is a case if the LBCO occurs before the AGS 2 minute start is 
activated that the generator will not start because after the load is dropped 
the voltage would rise above the 2 minute start voltage. This case is easily 
resolved by programming the LBCO below the 2 minute start voltage.

Even if you have hit LBCO and the inverter has shut off the AGS function still 
works and will engage the relay (via the aux port) to start the Generator.

Steve Higgins
Outback Power Technologies.


From: re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Jason Szumlanski
Sent: Friday, September 30, 2011 11:04 AM
To: RE-wrenches
Subject: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded array

This reminded me of another subject about the MATE3.

I was surprised to find out that advanced generator start does not work 
properly if the batteries reach LBCO before the 2 minute start timer fires the 
generator with an external relay attached to one of the inverters. The AGS 
settings are stored in the MATE3, so it tries to tell the inverter to trigger 
the external relay once the 2 minute voltage has been reached, but if LBCO has 
been reached, the inverter will not supply voltage to the coil.

This logic does not work. Let's say you have LBCO set to 46.0V and the 2 minute 
start voltage set to 47.2V. Under a very heavy load, it is completely plausible 
that the LBCO could be met before the AGS via the inverter has time to start 
the generator. The only solution is to have an unacceptably high (IMHO) 
spread between the 2 minute start and the LBCO.

In this case, I don't want to set the LBCO too low (i.e. default) because the 
system is unattended and if the generator does not start for whatever reason, 
it is reasonable to expect that the battery voltage could slowly decrease to 
the LBCO and then stay there for a long period of time until the problem is 
discovered. I want to keep the LBCO relatively high, but I want the generator 
to reliably start using start timers, SOC, or load. I think this is a poor 
implementation of this feature, leading me to consider a completely separate or 
auxiliary AGS system that is voltage dependent without relying on the inverter 
relay to start the generator.

Jason Szumlanski
Fafco Solar


From: re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of 
hol...@sbcglobal.net
Sent: Friday, September 30, 2011 12:06 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Re-configuring expanded array

Maverick,
I don't think system owner will let me pry his mate3 out of his hands.and 
oops! it will be 2- 6 slot combinersthanks for the feedback. Look forward 
to meeting you someday.


Holt E. Kelly
Holtek Fireplace  Solar Products
500 Jewell Dr.
Waco TX. 76712
254-751-9111
www.holteksolar.comhttp://www.holteksolar.com
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Re: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded array

[Jason Szumlanski]

Steve,

 

That is not what is happening.  Are you saying that the inverter aux
port should still work if LBCO is reached? It does not, and I was told
otherwise by Outback Tech Support. Is the LBCO delay programmable? I do
not see that documented.

 

Please contact me off list so we can resolve this particular issue.

 

Jason Szumlanski

Fafco Solar 

 

 

From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Steve
Higgins
Sent: Monday, October 03, 2011 3:48 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded
array

 

Jason, 

 

If LBCO is 46.00 and the 2 minute start is 47.2. When the voltage goes
below 47.2 the 2 minute start timer would begin to count down.When the
voltage reaches 46.00 the five minute LBCO voltage timer starts. Because
the 2 minute timer will expire in 2 minutes and even if the warm-up time
was 4 minutes, the inverter would still engage the Aux Output to start
the genset and charge the batteries. 

 

If there is a case if the LBCO occurs before the AGS 2 minute start is
activated that the generator will not start because after the load is
dropped the voltage would rise above the 2 minute start voltage. This
case is easily resolved by programming the LBCO below the 2 minute start
voltage. 

 

Even if you have hit LBCO and the inverter has shut off the AGS function
still works and will engage the relay (via the aux port) to start the
Generator. 

 

Steve Higgins

Outback Power Technologies. 

 



From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Jason
Szumlanski
Sent: Friday, September 30, 2011 11:04 AM
To: RE-wrenches
Subject: [RE-wrenches] MATE3 Controller RE: Re-configuring expanded
array

This reminded me of another subject about the MATE3.

 

I was surprised to find out that advanced generator start does not work
properly if the batteries reach LBCO before the 2 minute start timer
fires the generator with an external relay attached to one of the
inverters. The AGS settings are stored in the MATE3, so it tries to tell
the inverter to trigger the external relay once the 2 minute voltage has
been reached, but if LBCO has been reached, the inverter will not supply
voltage to the coil.

 

This logic does not work. Let's say you have LBCO set to 46.0V and the 2
minute start voltage set to 47.2V. Under a very heavy load, it is
completely plausible that the LBCO could be met before the AGS via the
inverter has time to start the generator. The only solution is to have
an unacceptably high (IMHO) spread between the 2 minute start and the
LBCO.

 

In this case, I don't want to set the LBCO too low (i.e. default)
because the system is unattended and if the generator does not start for
whatever reason, it is reasonable to expect that the battery voltage
could slowly decrease to the LBCO and then stay there for a long period
of time until the problem is discovered. I want to keep the LBCO
relatively high, but I want the generator to reliably start using start
timers, SOC, or load. I think this is a poor implementation of this
feature, leading me to consider a completely separate or auxiliary AGS
system that is voltage dependent without relying on the inverter relay
to start the generator.

 

Jason Szumlanski

Fafco Solar

 

 

From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of
hol...@sbcglobal.net
Sent: Friday, September 30, 2011 12:06 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Re-configuring expanded array

 

Maverick,

I don't think system owner will let me pry his mate3 out of his
hands.and oops! it will be 2- 6 slot combinersthanks for the
feedback. Look forward to meeting you someday.

 

 

Holt E. Kelly
Holtek Fireplace  Solar Products
500 Jewell Dr.
Waco TX. 76712
254-751-9111
www.holteksolar.com

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[RE-wrenches] MATE3 Controller RE: Re-configuring expanded array

[Jason Szumlanski]

This reminded me of another subject about the MATE3.

 

I was surprised to find out that advanced generator start does not work 
properly if the batteries reach LBCO before the 2 minute start timer fires the 
generator with an external relay attached to one of the inverters. The AGS 
settings are stored in the MATE3, so it tries to tell the inverter to trigger 
the external relay once the 2 minute voltage has been reached, but if LBCO has 
been reached, the inverter will not supply voltage to the coil.

 

This logic does not work. Let’s say you have LBCO set to 46.0V and the 2 minute 
start voltage set to 47.2V. Under a very heavy load, it is completely plausible 
that the LBCO could be met before the AGS via the inverter has time to start 
the generator. The only “solution” is to have an unacceptably high (IMHO) 
spread between the 2 minute start and the LBCO.

 

In this case, I don’t want to set the LBCO too low (i.e. default) because the 
system is unattended and if the generator does not start for whatever reason, 
it is reasonable to expect that the battery voltage could slowly decrease to 
the LBCO and then stay there for a long period of time until the problem is 
discovered. I want to keep the LBCO relatively high, but I want the generator 
to reliably start using start timers, SOC, or load. I think this is a poor 
implementation of this feature, leading me to consider a completely separate or 
auxiliary AGS system that is voltage dependent without relying on the inverter 
relay to start the generator.

 

Jason Szumlanski

Fafco Solar

 

 

From: re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of 
hol...@sbcglobal.net
Sent: Friday, September 30, 2011 12:06 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Re-configuring expanded array

 

Maverick,

I don't think system owner will let me pry his mate3 out of his hands.and 
oops! it will be 2- 6 slot combinersthanks for the feedback. Look forward 
to meeting you someday.

 

 

Holt E. Kelly
Holtek Fireplace  Solar Products
500 Jewell Dr.
Waco TX. 76712
254-751-9111
www.holteksolar.com

___
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