Re: [RE-wrenches] Outback AC Backfeed Error
HI Jon, Can you tell us how long the system has been operational? Trying to figure out if this is a new system or an older. And what size generator do you have? If its an older system and with a big generator/big loads then there is a possibility of damaged/sticky relays. jay peltz power > On Dec 14, 2020, at 9:07 AM, Tuss, Lones wrote: > > Hi Jon > Not much to go on here the suggestion to look for damaged relays is probably > a good idea. > Look to see if there is signs of arcing or the relay covers have a smokey > appearance. > You stated the system has worked for the last week and the AGS has gone > through several start stop sequences and the system error has not repeated. > It might be interesting to see if there were any warning in the event log > perhaps that would give more clues. > It is difficult to be certain when the system is currently functioning. > Sorry that is all I have. > Take Care Sir > > > From: RE-wrenches <mailto:re-wrenches-boun...@lists.re-wrenches.org>> On Behalf Of Jon > Siegenthaler > Sent: Friday, December 11, 2020 6:01 PM > To: re-wrenches@lists.re-wrenches.org > <mailto:re-wrenches@lists.re-wrenches.org> > Subject: [RE-wrenches] Outback AC Backfeed Error > > Hey wrenches, > > I have a client who has a couple of the Radian 8048's and has an error code > of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually > indicates another AC power source (out of phase with the inverter) was > connected to the unit’s AC output. Can also occur if an out-of-phase AC > source is connected to the inverter’s AC input." > > However when this happened the generator wasn't running and it's an off grid > system. Is there a way that the master is looking to the slave as another > power source? The system had been running fine this week, auto running the > generator early morning and shutting down on its own. > > Anyone seen something like this before? Thanks, > > Jon Siegenthaler > > > This email and any attachments may contain confidential information that is > intended only for the recipient(s). If you have received this email in error, > please notify the sender and delete it from your system. Any views or > opinions presented in this email are solely those of the author and do not > necessarily represent those of the company or its affiliates. This email does > not constitute an agreement to conduct transactions by electronic means and > does not create any legally binding contract or enforceable obligation in the > absence of a fully signed written contract. The recipient should check this > email and any attachments for viruses. The company accepts no liability for > any loss or damage caused by software viruses. If you are the intended > recipient and you do not wish to receive similar email(s) from us in the > future then please notify the sender. Please consider the environment before > printing.___ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > <https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/> > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org> > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > <http://www.re-wrenches.org/etiquette.htm> > > Check out or update participant bios: > http://www.members.re-wrenches.org <http://www.members.re-wrenches.org/> > ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Hi Jon Not much to go on here the suggestion to look for damaged relays is probably a good idea. Look to see if there is signs of arcing or the relay covers have a smokey appearance. You stated the system has worked for the last week and the AGS has gone through several start stop sequences and the system error has not repeated. It might be interesting to see if there were any warning in the event log perhaps that would give more clues. It is difficult to be certain when the system is currently functioning. Sorry that is all I have. Take Care Sir From: RE-wrenches On Behalf Of Jon Siegenthaler Sent: Friday, December 11, 2020 6:01 PM To: re-wrenches@lists.re-wrenches.org Subject: [RE-wrenches] Outback AC Backfeed Error Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler This email and any attachments may contain confidential information that is intended only for the recipient(s). If you have received this email in error, please notify the sender and delete it from your system. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company or its affiliates. This email does not constitute an agreement to conduct transactions by electronic means and does not create any legally binding contract or enforceable obligation in the absence of a fully signed written contract. The recipient should check this email and any attachments for viruses. The company accepts no liability for any loss or damage caused by software viruses. If you are the intended recipient and you do not wish to receive similar email(s) from us in the future then please notify the sender. Please consider the environment before printing. ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Recently had this on a project. Turns out it was two things, the cat 5 cables needed to be shielded so I went to Cat7 and the firmware upgrades did not take on one of the radians. Had to do it 3 times. System works fine now. Peter Giroux American Solar From: RE-wrenches On Behalf Of Jon Siegenthaler Sent: Friday, December 11, 2020 9:01 PM To: re-wrenches@lists.re-wrenches.org Subject: [RE-wrenches] Outback AC Backfeed Error Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler -- This email has been checked for viruses by AVG. https://www.avg.com ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
You could try going through the stacking sequence again to make sure they can synchronize properly. This is a good test of that output relay in each Radian. If there's a problem, you won't hear them, and they are noisy. Like the instructions state be sure the output breakers are open! [cid:699e3bd7-2852-4ad0-830e-dc63c6fa2b82]Barton Churchill Director, Power Division 2042 Stadium Drive Suite 2 • Bozeman, MT 59715 • (O) 406-587-2917 • (D) 406-589-4493 235 E. Broadway • Jackson, WY 83001 • (O) 307-200-2210 bchurch...@energy-1.net<mailto:blans...@energy-1.net> | www.energy-1.net<http://www.energy-1.net/> From: RE-wrenches on behalf of Chris Worcester Sent: Friday, December 11, 2020 7:20 PM To: RE-wrenches Subject: Re: [RE-wrenches] Outback AC Backfeed Error Hi Jon, I have seen this early on, when the Mate3 first came out. The slave back fed the master. The Mate3 didn't accept our programming, a firmware update corrected this glitch. Chris Worcester ch...@solarwindworks.com 530-448-9692 Sent from my Samsung Galaxy s9. Original message From: Jon Siegenthaler Date: 12/11/20 6:01 PM (GMT-08:00) To: re-wrenches@lists.re-wrenches.org Subject: [RE-wrenches] Outback AC Backfeed Error Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
As William said... That is usually a relay issue. In the older FX's, it could also be a sticking issue like the hub or connections. Steve Higgins. On Fri, Dec 11, 2020 at 6:16 PM William Miller wrote: > Jon: > > > > In the deep recess of my memory I recall this error code with FX > inverters. It was caused by a stuck transfer relay. You might open the > inverter cover and look for signs of smoke or arcing in the relay. > > > > Good luck! > > > > Miller Solar > > 17395 Oak Road, Atascadero, CA 93422 > > 805-438-5600 > > www.millersolar.com > > CA Lic. 773985 > > > > > > *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On > Behalf Of *Jon Siegenthaler > *Sent:* Friday, December 11, 2020 6:01 PM > *To:* re-wrenches@lists.re-wrenches.org > *Subject:* [RE-wrenches] Outback AC Backfeed Error > > > > Hey wrenches, > > > > I have a client who has a couple of the Radian 8048's and has an error > code of "AC Backfeed Error GS-1". Looking at the manual it states that > "Usually indicates another AC power source (out of phase with the inverter) > was connected to the unit’s AC output. Can also occur if an out-of-phase AC > source is connected to the inverter’s AC input." > > > > However when this happened the generator wasn't running and it's an off > grid system. Is there a way that the master is looking to the slave as > another power source? The system had been running fine this week, auto > running the generator early morning and shutting down on its own. > > > > Anyone seen something like this before? Thanks, > > > > Jon Siegenthaler > ___ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Hi Jon,I have seen this early on, when the Mate3 first came out. The slave back fed the master. The Mate3 didn't accept our programming, a firmware update corrected this glitch. Chris Worcester chris@solarwindworks.com530-448-9692Sent from my Samsung Galaxy s9. Original message From: Jon Siegenthaler Date: 12/11/20 6:01 PM (GMT-08:00) To: re-wrenches@lists.re-wrenches.org Subject: [RE-wrenches] Outback AC Backfeed Error Hey wrenches,I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input."However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks,Jon Siegenthaler ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Wrenches Might want to look at the hub and data cables to the inverters, bad or poor connections can effect phases of the inverters, l have seen this manifest it self with errors like inverter firmware issues that in fact are bogus. The OEM cat 5 cables are not shielded and that causes problem when they are wrapped all around in a box. Easy to test with meters, how many times have you just rebooted or unplugged something for it all to get better. Anyway thats just one of many great ideas Jerry NABCEP Inspector NABCEP Installer On Fri, Dec 11, 2020, 6:01 PM Jon Siegenthaler wrote: > Hey wrenches, > > I have a client who has a couple of the Radian 8048's and has an error > code of "AC Backfeed Error GS-1". Looking at the manual it states that > "Usually indicates another AC power source (out of phase with the inverter) > was connected to the unit’s AC output. Can also occur if an out-of-phase AC > source is connected to the inverter’s AC input." > > However when this happened the generator wasn't running and it's an off > grid system. Is there a way that the master is looking to the slave as > another power source? The system had been running fine this week, auto > running the generator early morning and shutting down on its own. > > Anyone seen something like this before? Thanks, > > Jon Siegenthaler > ___ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Seem to recall something similar with early FX inverters.. Don’t recall the particulars but it might have had something to do with loosing their mind before shutting down.. maybe a shorted output. Sent from my iPhone On Dec 11, 2020, at 9:16 PM, William Miller wrote: Jon: In the deep recess of my memory I recall this error code with FX inverters. It was caused by a stuck transfer relay. You might open the inverter cover and look for signs of smoke or arcing in the relay. Good luck! Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com<http://www.millersolar.com/> CA Lic. 773985 From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org<mailto:re-wrenches-boun...@lists.re-wrenches.org>] On Behalf Of Jon Siegenthaler Sent: Friday, December 11, 2020 6:01 PM To: re-wrenches@lists.re-wrenches.org<mailto:re-wrenches@lists.re-wrenches.org> Subject: [RE-wrenches] Outback AC Backfeed Error Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
Re: [RE-wrenches] Outback AC Backfeed Error
Jon: In the deep recess of my memory I recall this error code with FX inverters. It was caused by a stuck transfer relay. You might open the inverter cover and look for signs of smoke or arcing in the relay. Good luck! Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com CA Lic. 773985 *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Jon Siegenthaler *Sent:* Friday, December 11, 2020 6:01 PM *To:* re-wrenches@lists.re-wrenches.org *Subject:* [RE-wrenches] Outback AC Backfeed Error Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
[RE-wrenches] Outback AC Backfeed Error
Hey wrenches, I have a client who has a couple of the Radian 8048's and has an error code of "AC Backfeed Error GS-1". Looking at the manual it states that "Usually indicates another AC power source (out of phase with the inverter) was connected to the unit’s AC output. Can also occur if an out-of-phase AC source is connected to the inverter’s AC input." However when this happened the generator wasn't running and it's an off grid system. Is there a way that the master is looking to the slave as another power source? The system had been running fine this week, auto running the generator early morning and shutting down on its own. Anyone seen something like this before? Thanks, Jon Siegenthaler ___ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
