Re: [RE-wrenches] SW AGS

2013-08-08 Thread SunHarvest
Jay,

Stop absorb was enabled but that wasn't the problem. His batteries were shot.

Eric, sorry I couldn't call. My cell phone died. But we figured out the 
problem. Seems like his system is working fine except for his 48v bank of 
expensive paper weights.

Because he's still getting some Ah out of his industrial bank I put him on a 
daily EQ regime to see if we can breathe some life back into his batteries. I 
figured it's worth a shot and he'll learn more about battery maintenance along 
the way.

Thanks guys!

Eric Stikes
SunHarvest
001.530.798.3738 (Cell)

  - Original Message - 
  From: eric.bent...@schneider-electric.com 
  To: RE-wrenches 
  Sent: Wednesday, August 07, 2013 3:24 PM
  Subject: Re: [RE-wrenches] SW AGS



  Hi Chris, 
  "Stop absorb" ramps up to the BULK voltage, which replaces approx 80% of 
capacity. Running the gen thru the 
  absorption stage will allow for a full charge, but is a waste of fuel (most 
of abs is at reduced rate), and users want to 
  charge the rest of the way with RE. The SW uses "Absorption Time" for stop 
parameter, but if set to "0" would accomplish 
   the same as stop absorb. 
  Eric
  
_
 

  Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES  
|   Technical Support Representative 
  Phone: +(650) 351-8237 ext. 001#  |   
  Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., Livermore, 
CA 94551 


  *** Please consider the environment before printing this e-mail 



From:  "Chris Worcester"   
To:  "'RE-wrenches'"   
Date:  08/07/2013 03:17 PM  
Subject:  Re: [RE-wrenches] SW AGS  
Sent by:  re-wrenches-boun...@lists.re-wrenches.org 


--



  Now there is a useful setting, just being a little sarcastic, this would be 
hard to diagnose. Was that available on the SW’s AGS menu too? 

  Chris Worcester 
  Solar Wind Works 
  NABCEP Certified PV Installer 
  Office 530-582-4503 
  Cell 530-448-9692 
  Fax 530-582-4603 
  www.solarwindworks.com 
  ch...@solarwindworks.com 

  From: re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
  Sent: Wednesday, August 07, 2013 2:30 PM
  To: RE-wrenches
  Subject: Re: [RE-wrenches] SW AGS 

  HI Eric, 

  Sounds like the "stop absorb" might have been enabled. 
  This will stop the AGS when the battery volts reach absorb setpoint. 

  But has no impact if starting the generator manually. 

  jay 

  peltz power 




  Sounds like you talked to the right guy, that's his info...except that he 
has, according to what he told me, an SW not an XW. I'm assuming he's maybe at 
50% capacity on his original 1260Ah bank based on everything he told me this 
morning. He did say that his bank will last him through the night and that he 
has some pretty hefty air conditioning loads. He also said he had equalized in 
the past but not in the last 18 months. I'm just not convinced that his 
batteries are shot. But all this battery talk may be beside the point if he's 
not experiencing the same on/off cycling problem when he manually starts the 
genny, right? That is, assuming the disco settings remain in effect regardless 
of start mechanism. Thanks for indulging me tocayo. 

  Eric 
  SunHarvest 
  001.530.798.3738 (Cell) 
  - Original Message - 
  From: eric.bent...@schneider-electric.com 
  To: RE-wrenches 
  Sent: Wednesday, August 07, 2013 12:54 PM 
  Subject: Re: [RE-wrenches] SW AGS 


  Hi Eric, 
  Sounded like bad batteries to me also (I think he called in this AM). He has 
(2) XW6048 units that are 
  capable of 200ADC between them, and he also has 1260Ah of flooded capacity. 
DC Start V is set for 46.5V, so if we assume he was close to 50% 
  discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
  in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
  but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace them. 
  Rgds, 

  
_
 

  Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES  
|   Technical Support Representative 
  Phone: +(650) 351-8237 ext. 001#  |   
  Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., Livermore, 
CA 94551 

  
  ***

Re: [RE-wrenches] SW AGS...or is it?

2013-08-07 Thread SunHarvest
Jay,

To me, that sounds like the most logical answer. 

By the way, it IS an XW after all...whodathot?

Eric, I'll give you a call when I get there. Thanks!

Eric 
SunHarvest
001.530.798.3738 (Cell)

  - Original Message - 
  From: jay peltz 
  To: RE-wrenches 
  Sent: Wednesday, August 07, 2013 3:36 PM
  Subject: Re: [RE-wrenches] SW AGS


  HI Chris,


  Nope the SW had a pretty simple menu AGS wise.


  jay










  On Aug 7, 2013, at 3:16 PM, Chris Worcester wrote:


Now there is a useful setting, just being a little sarcastic, this would be 
hard to diagnose. Was that available on the SW’s AGS menu too?

Chris Worcester
Solar Wind Works
NABCEP Certified PV Installer
Office 530-582-4503
Cell 530-448-9692
Fax 530-582-4603
www.solarwindworks.com
ch...@solarwindworks.com

From: re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
Sent: Wednesday, August 07, 2013 2:30 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SW AGS

HI Eric,

Sounds like the "stop absorb" might have been enabled.
This will stop the AGS when the battery volts reach absorb setpoint.

But has no impact if starting the generator manually.

jay

peltz power





Sounds like you talked to the right guy, that's his info...except that he 
has, according to what he told me, an SW not an XW. I'm assuming he's maybe at 
50% capacity on his original 1260Ah bank based on everything he told me this 
morning. He did say that his bank will last him through the night and that he 
has some pretty hefty air conditioning loads. He also said he had equalized in 
the past but not in the last 18 months. I'm just not convinced that his 
batteries are shot. But all this battery talk may be beside the point if he's 
not experiencing the same on/off cycling problem when he manually starts the 
genny, right? That is, assuming the disco settings remain in effect regardless 
of start mechanism. Thanks for indulging me tocayo.

Eric
SunHarvest
001.530.798.3738 (Cell)
  - Original Message -
  From: eric.bent...@schneider-electric.com
  To: RE-wrenches
  Sent: Wednesday, August 07, 2013 12:54 PM
  Subject: Re: [RE-wrenches] SW AGS


  Hi Eric, 
   Sounded like bad batteries to me also (I think he called in this AM). He 
has (2) XW6048 units that are 
  capable of 200ADC between them, and he also has 1260Ah of flooded 
capacity. DC Start V is set for 46.5V, so if we assume he was close to 50% 
  discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
  in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
  but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace them. 
  Rgds, 

  
_
 

  Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
  Phone: +(650) 351-8237 ext. 001#  |   
  Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., Livermore, 
CA 94551 

  
  *** Please consider the environment before printing this e-mail 




From: "SunHarvest"  
To: "RE-wrenches"  
    Date: 08/07/2013 12:39 PM 
Subject: [RE-wrenches] SW AGS 
Sent by: re-wrenches-boun...@lists.re-wrenches.org 



--




  I read through the archives on the XW AGS thread but have a query on 
behalf of a customer with an SW AGS issue. I'm heading out to the remote site 
tomorrow and would like, if possible, to show up knowing what I might be up 
against. 

  The customer recently replaced his AGS for his two SW 6048s and then 
upgraded his firmware a week later. He reported that his problem with the AGS 
began after firmware upgrade. Here's the particular issue: 

  AGS will try to start the 15.8kW Multi-Quip genny due to low battery 
voltage (event 306 DCV start). After about 5 minutes the AGS will stop the 
genny due to battery absorption level reached (event 313 ABS stop). The AGS 
will go through this event 306/313 cycle on and off until the homeowner shuts 
down the AGS. To me this sounds like bad batteries. But, the homeowner says 
this cycling does not occur when he manually starts the generator. This doesn't 
sound like a complicated problem but so far I'm unfamiliar with the SW AGS. So, 
I would greatly appreciate any insight you g

Re: [RE-wrenches] SW AGS

2013-08-07 Thread Eric . Bentsen
Hi Chris,
"Stop absorb" ramps up to the BULK voltage, which replaces approx 80% of 
capacity. Running the gen thru the 
absorption stage will allow for a full charge, but is a waste of fuel 
(most of abs is at reduced rate), and users want to 
charge the rest of the way with RE. The SW uses "Absorption Time" for stop 
parameter, but if set to "0" would accomplish
 the same as stop absorb.
Eric
_
 


Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
Livermore, CA 94551 


*** Please consider the environment before printing this e-mail 




From:
"Chris Worcester" 
To:
"'RE-wrenches'" 
Date:
08/07/2013 03:17 PM
Subject:
Re: [RE-wrenches] SW AGS
Sent by:
re-wrenches-boun...@lists.re-wrenches.org



Now there is a useful setting, just being a little sarcastic, this would 
be hard to diagnose. Was that available on the SW’s AGS menu too?
 
Chris Worcester
Solar Wind Works
NABCEP Certified PV Installer
Office 530-582-4503
Cell 530-448-9692
Fax 530-582-4603
www.solarwindworks.com
ch...@solarwindworks.com
 
From: re-wrenches-boun...@lists.re-wrenches.org [
mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
Sent: Wednesday, August 07, 2013 2:30 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SW AGS
 
HI Eric,
 
Sounds like the "stop absorb" might have been enabled.
This will stop the AGS when the battery volts reach absorb setpoint.
 
But has no impact if starting the generator manually.
 
jay
 
peltz power
 
 


Sounds like you talked to the right guy, that's his info...except that he 
has, according to what he told me, an SW not an XW. I'm assuming he's 
maybe at 50% capacity on his original 1260Ah bank based on everything he 
told me this morning. He did say that his bank will last him through the 
night and that he has some pretty hefty air conditioning loads. He also 
said he had equalized in the past but not in the last 18 months. I'm just 
not convinced that his batteries are shot. But all this battery talk may 
be beside the point if he's not experiencing the same on/off cycling 
problem when he manually starts the genny, right? That is, assuming the 
disco settings remain in effect regardless of start mechanism. Thanks for 
indulging me tocayo.
 
Eric
SunHarvest
001.530.798.3738 (Cell)
- Original Message -
From: eric.bent...@schneider-electric.com
To: RE-wrenches
Sent: Wednesday, August 07, 2013 12:54 PM
Subject: Re: [RE-wrenches] SW AGS
 

Hi Eric, 
 Sounded like bad batteries to me also (I think he called in this AM). He 
has (2) XW6048 units that are 
capable of 200ADC between them, and he also has 1260Ah of flooded 
capacity. DC Start V is set for 46.5V, so if we assume he was close to 50% 

discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace 
them. 
Rgds, 

_
 


Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
Livermore, CA 94551 


*** Please consider the environment before printing this e-mail 



From:
"SunHarvest" 
To:
"RE-wrenches" 
Date:
08/07/2013 12:39 PM
Subject:
[RE-wrenches] SW AGS
Sent by:
re-wrenches-boun...@lists.re-wrenches.org
 




I read through the archives on the XW AGS thread but have a query on 
behalf of a customer with an SW AGS issue. I'm heading out to the remote 
site tomorrow and would like, if possible, to show up knowing what I might 
be up against. 
  
The customer recently replaced his AGS for his two SW 6048s and then 
upgraded his firmware a week later. He reported that his problem with the 
AGS began after firmware upgrade. Here's the particular issue: 
  
AGS will try to start the 15.8kW Multi-Quip genny due to low battery 
voltage (event 306 DCV start). After about 5 minutes the AGS will stop the 
genny due to battery absorption level reached (event 313 ABS stop). The 
AGS will go through this event 306/313 cycle on and off until the 
homeowner shuts down the AGS. To me this sounds like bad batteries. But, 
the homeowner says thi

Re: [RE-wrenches] SW AGS

2013-08-07 Thread jay peltz
HI Chris,

Nope the SW had a pretty simple menu AGS wise.

jay





On Aug 7, 2013, at 3:16 PM, Chris Worcester wrote:

> Now there is a useful setting, just being a little sarcastic, this would be 
> hard to diagnose. Was that available on the SW’s AGS menu too?
>  
> Chris Worcester
> Solar Wind Works
> NABCEP Certified PV Installer
> Office 530-582-4503
> Cell 530-448-9692
> Fax 530-582-4603
> www.solarwindworks.com
> ch...@solarwindworks.com
>  
> From: re-wrenches-boun...@lists.re-wrenches.org 
> [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
> Sent: Wednesday, August 07, 2013 2:30 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SW AGS
>  
> HI Eric,
>  
> Sounds like the "stop absorb" might have been enabled.
> This will stop the AGS when the battery volts reach absorb setpoint.
>  
> But has no impact if starting the generator manually.
>  
> jay
>  
> peltz power
>  
>  
> 
> 
> Sounds like you talked to the right guy, that's his info...except that he 
> has, according to what he told me, an SW not an XW. I'm assuming he's maybe 
> at 50% capacity on his original 1260Ah bank based on everything he told me 
> this morning. He did say that his bank will last him through the night and 
> that he has some pretty hefty air conditioning loads. He also said he had 
> equalized in the past but not in the last 18 months. I'm just not convinced 
> that his batteries are shot. But all this battery talk may be beside the 
> point if he's not experiencing the same on/off cycling problem when he 
> manually starts the genny, right? That is, assuming the disco settings remain 
> in effect regardless of start mechanism. Thanks for indulging me tocayo.
>  
> Eric
> SunHarvest
> 001.530.798.3738 (Cell)
> - Original Message -
> From: eric.bent...@schneider-electric.com
> To: RE-wrenches
> Sent: Wednesday, August 07, 2013 12:54 PM
> Subject: Re: [RE-wrenches] SW AGS
>  
> 
> Hi Eric, 
>  Sounded like bad batteries to me also (I think he called in this AM). He has 
> (2) XW6048 units that are 
> capable of 200ADC between them, and he also has 1260Ah of flooded capacity. 
> DC Start V is set for 46.5V, so if we assume he was close to 50% 
> discharge (depending on load), it should take almost 2 hours to reach the 
> bulk voltage (80% replaced). His batteries were ramping up to bulk 
> in just a couple of minutes, meaning the batteries were not absorbing the 
> charge. I have heard varying opinions on the symptoms of sulfation, 
> but it does sound like a battery issue (5 yrs old). He was advised to 
> equalize to try and recover them (he has never done this), or replace them. 
> Rgds, 
> 
> _
>  
> 
> Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES  
> |   Technical Support Representative 
> Phone: +(650) 351-8237 ext. 001#  |   
> Email: eric.bent...@schneider-electric.com  |   Site: 
> www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
> Livermore, CA 94551 
> 
> 
> *** Please consider the environment before printing this e-mail 
> 
> 
> 
> From:
> "SunHarvest" 
> To:
> "RE-wrenches" 
> Date:
> 08/07/2013 12:39 PM
> Subject:
> [RE-wrenches] SW AGS
> Sent by:
> re-wrenches-boun...@lists.re-wrenches.org
>  
> 
> 
> 
> I read through the archives on the XW AGS thread but have a query on behalf 
> of a customer with an SW AGS issue. I'm heading out to the remote site 
> tomorrow and would like, if possible, to show up knowing what I might be up 
> against. 
>   
> The customer recently replaced his AGS for his two SW 6048s and then upgraded 
> his firmware a week later. He reported that his problem with the AGS began 
> after firmware upgrade. Here's the particular issue: 
>   
> AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage 
> (event 306 DCV start). After about 5 minutes the AGS will stop the genny due 
> to battery absorption level reached (event 313 ABS stop). The AGS will go 
> through this event 306/313 cycle on and off until the homeowner shuts down 
> the AGS. To me this sounds like bad batteries. But, the homeowner says this 
> cycling does not occur when he manually starts the generator. This doesn't 
> sound like a complicated problem but so far I'm unfamiliar with the SW AGS. 
> So, I would greatly appreciate any insight you guys can offer me. 
>   
> Thanks!! 
>   
> Eric
> SunHarvest
> 001.530.798.3738 (Cell) 
> 
> __

Re: [RE-wrenches] SW AGS

2013-08-07 Thread Chris Worcester
Now there is a useful setting, just being a little sarcastic, this would be
hard to diagnose. Was that available on the SW's AGS menu too?

 

Chris Worcester

Solar Wind Works

NABCEP Certified PV Installer

Office 530-582-4503

Cell 530-448-9692

Fax 530-582-4603

www.solarwindworks.com

ch...@solarwindworks.com

 

From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
Sent: Wednesday, August 07, 2013 2:30 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SW AGS

 

HI Eric,

 

Sounds like the "stop absorb" might have been enabled.

This will stop the AGS when the battery volts reach absorb setpoint.

 

But has no impact if starting the generator manually.

 

jay

 

peltz power

 

 





Sounds like you talked to the right guy, that's his info...except that he
has, according to what he told me, an SW not an XW. I'm assuming he's maybe
at 50% capacity on his original 1260Ah bank based on everything he told me
this morning. He did say that his bank will last him through the night and
that he has some pretty hefty air conditioning loads. He also said he had
equalized in the past but not in the last 18 months. I'm just not convinced
that his batteries are shot. But all this battery talk may be beside the
point if he's not experiencing the same on/off cycling problem when he
manually starts the genny, right? That is, assuming the disco settings
remain in effect regardless of start mechanism. Thanks for indulging me
tocayo.

 

Eric

SunHarvest

001.530.798.3738 (Cell)

- Original Message -

From: eric.bent...@schneider-electric.com

To: RE-wrenches <mailto:re-wrenches@lists.re-wrenches.org> 

Sent: Wednesday, August 07, 2013 12:54 PM

Subject: Re: [RE-wrenches] SW AGS

 


Hi Eric, 
 Sounded like bad batteries to me also (I think he called in this AM). He
has (2) XW6048 units that are 
capable of 200ADC between them, and he also has 1260Ah of flooded capacity.
DC Start V is set for 46.5V, so if we assume he was close to 50% 
discharge (depending on load), it should take almost 2 hours to reach the
bulk voltage (80% replaced). His batteries were ramping up to bulk 
in just a couple of minutes, meaning the batteries were not absorbing the
charge. I have heard varying opinions on the symptoms of sulfation, 
but it does sound like a battery issue (5 yrs old). He was advised to
equalize to try and recover them (he has never done this), or replace them. 
Rgds, 


_ 

Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES
|   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email:  <mailto:eric.bent...@schneider-electric.com>
eric.bent...@schneider-electric.com  |   Site:
<http://www.schneider-electric.com/solar>  www.schneider-electric.com/solar
|   Address: 250 South Vasco Rd., Livermore, CA 94551 

  
*** Please consider the environment before printing this e-mail 





From:

"SunHarvest" 


To:

"RE-wrenches" 


Date:

08/07/2013 12:39 PM


Subject:

[RE-wrenches] SW AGS


Sent by:

re-wrenches-boun...@lists.re-wrenches.org

 


  _  





I read through the archives on the XW AGS thread but have a query on behalf
of a customer with an SW AGS issue. I'm heading out to the remote site
tomorrow and would like, if possible, to show up knowing what I might be up
against. 
  
The customer recently replaced his AGS for his two SW 6048s and then
upgraded his firmware a week later. He reported that his problem with the
AGS began after firmware upgrade. Here's the particular issue: 
  
AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage
(event 306 DCV start). After about 5 minutes the AGS will stop the genny due
to battery absorption level reached (event 313 ABS stop). The AGS will go
through this event 306/313 cycle on and off until the homeowner shuts down
the AGS. To me this sounds like bad batteries. But, the homeowner says this
cycling does not occur when he manually starts the generator. This doesn't
sound like a complicated problem but so far I'm unfamiliar with the SW AGS.
So, I would greatly appreciate any insight you guys can offer me. 
  
Thanks!! 
  
Eric
SunHarvest
001.530.798.3738 (Cell) 

__
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Re: [RE-wrenches] SW AGS

2013-08-07 Thread Eric . Bentsen
It's an XW system.SW doesn't have event codes. 
Starting the gen manually just means it will keep running until he stops 
it.
We need to see how much current is flowing, and what's going on with 
battery voltage.
If you are going to the site, give me a call when you get there.
866-519-1470
Rgds,
_
 


Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
Livermore, CA 94551 


*** Please consider the environment before printing this e-mail 




From:
"SunHarvest" 
To:
"RE-wrenches" 
Date:
08/07/2013 02:08 PM
Subject:
Re: [RE-wrenches] SW AGS
Sent by:
re-wrenches-boun...@lists.re-wrenches.org



Sounds like you talked to the right guy, that's his info...except that he 
has, according to what he told me, an SW not an XW. I'm assuming he's 
maybe at 50% capacity on his original 1260Ah bank based on everything he 
told me this morning. He did say that his bank will last him through the 
night and that he has some pretty hefty air conditioning loads. He also 
said he had equalized in the past but not in the last 18 months. I'm just 
not convinced that his batteries are shot. But all this battery talk may 
be beside the point if he's not experiencing the same on/off cycling 
problem when he manually starts the genny, right? That is, assuming the 
disco settings remain in effect regardless of start mechanism. Thanks for 
indulging me tocayo.
 
Eric
SunHarvest
001.530.798.3738 (Cell)
- Original Message - 
From: eric.bent...@schneider-electric.com 
To: RE-wrenches 
Sent: Wednesday, August 07, 2013 12:54 PM
Subject: Re: [RE-wrenches] SW AGS


Hi Eric, 
 Sounded like bad batteries to me also (I think he called in this AM). He 
has (2) XW6048 units that are 
capable of 200ADC between them, and he also has 1260Ah of flooded 
capacity. DC Start V is set for 46.5V, so if we assume he was close to 50% 

discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace 
them. 
Rgds, 

_
 


Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
Livermore, CA 94551 


*** Please consider the environment before printing this e-mail 



From: 
"SunHarvest"  
To: 
"RE-wrenches"  
Date: 
08/07/2013 12:39 PM 
Subject: 
[RE-wrenches] SW AGS 
Sent by: 
re-wrenches-boun...@lists.re-wrenches.org




I read through the archives on the XW AGS thread but have a query on 
behalf of a customer with an SW AGS issue. I'm heading out to the remote 
site tomorrow and would like, if possible, to show up knowing what I might 
be up against. 
  
The customer recently replaced his AGS for his two SW 6048s and then 
upgraded his firmware a week later. He reported that his problem with the 
AGS began after firmware upgrade. Here's the particular issue: 
  
AGS will try to start the 15.8kW Multi-Quip genny due to low battery 
voltage (event 306 DCV start). After about 5 minutes the AGS will stop the 
genny due to battery absorption level reached (event 313 ABS stop). The 
AGS will go through this event 306/313 cycle on and off until the 
homeowner shuts down the AGS. To me this sounds like bad batteries. But, 
the homeowner says this cycling does not occur when he manually starts the 
generator. This doesn't sound like a complicated problem but so far I'm 
unfamiliar with the SW AGS. So, I would greatly appreciate any insight you 
guys can offer me. 
  
Thanks!! 
  
Eric
SunHarvest
001.530.798.3738 (Cell) 

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Re: [RE-wrenches] SW AGS

2013-08-07 Thread Allan Sindelar

  
  
Eric,
  Part of the XW/SW confusion is that there has never been an
  SW6048. There were only the SW4048 and SW5548. The XW is available
  as XW4048 and XW6048. At this point it's not clear which you're
  dealing with here, given that Eric appears to have talked with
  your customer.
  Allan
  
  








  Allan Sindelar
al...@positiveenergysolar.com
NABCEP Certified PV
  Installation Professional 
  NABCEP Certified Technical Sales Professional
  New Mexico EE98J Journeyman Electrician
  Founder and Chief Technology Officer
  Positive Energy, Inc., a Certified B CorporationTM
  3209 Richards Lane
  Santa Fe, New Mexico 87507
  505 424-1112 office 780-2738 cell
  www.positiveenergysolar.com
   

  
  On 8/7/2013 3:08 PM, SunHarvest wrote:


  
  
  
  Sounds like you talked to the
  right guy, that's his info...except that he has, according to
  what he told me, an SW not an XW. I'm assuming he's maybe at
  50% capacity on his original 1260Ah bank based on everything
  he told me this morning. He did say that his bank will last
  him through the night and that he has some pretty hefty air
  conditioning loads. He also said he had equalized in the past
  but not in the last 18 months. I'm just not convinced that his
  batteries are shot. But all this battery talk may be beside
  the point if he's not experiencing the same on/off cycling
  problem when he manually starts the genny, right? That is,
  assuming the disco settings remain in effect regardless of
  start mechanism. Thanks for indulging me tocayo.
   
  Eric
  SunHarvest
  001.530.798.3738 (Cell)

  
- Original Message - 
From: eric.bent...@schneider-electric.com

To: RE-wrenches

Sent: Wednesday, August 07,
  2013 12:54 PM
Subject: Re: [RE-wrenches]
  SW AGS



Hi Eric, 
 Sounded like bad batteries to
  me also (I think he called in this AM). He has (2) XW6048
  units that are 
capable of 200ADC between them,
  and he also has 1260Ah of flooded capacity. DC Start V is set
  for 46.5V, so if we assume he was close to 50% 
discharge (depending on load),
  it should take almost 2 hours to reach the bulk voltage (80%
  replaced). His batteries were ramping up to bulk 
in just a couple of minutes,
  meaning the batteries were not absorbing the charge. I have
  heard varying opinions on the symptoms of sulfation, 
but it does sound like a
  battery issue (5 yrs old). He was advised to equalize to try
  and recover them (he has never done this), or replace them.

Rgds, 

_ 

Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES
   |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site:
  www.schneider-electric.com/solar  |   Address: 250 South Vasco
  Rd., Livermore, CA 94551 

  
  *** Please consider the environment before printing this
  e-mail 




  

  From:
  
  "SunHarvest"
   


  To:
  
  "RE-wrenches"
   


  Date:
  
  08/07/2013 12:39 PM
  

    
      Subject:
  
  [RE-wrenches] SW AGS
  


  Sent
  by: 
  re-wrenches-boun...@lists.re-wrenches.org

  


 


I read through the archives on the
  XW AGS thread but have a query on behalf of a customer with an
  SW AGS issue. I'm heading out to the remote site tomorrow and
  would like, if possible, to show up knowing what I might be up
  against. 
  
The customer recently replaced his
  AGS for his two SW 6048s and then upgraded his firmware a week
  later. He reported that his problem with the AGS began after
  firmware upgrade. Here's the particular issue: 
   

Re: [RE-wrenches] SW AGS

2013-08-07 Thread jay peltz
HI Eric,

Sounds like the "stop absorb" might have been enabled.
This will stop the AGS when the battery volts reach absorb setpoint.

But has no impact if starting the generator manually.

jay

peltz power



> Sounds like you talked to the right guy, that's his info...except that he 
> has, according to what he told me, an SW not an XW. I'm assuming he's maybe 
> at 50% capacity on his original 1260Ah bank based on everything he told me 
> this morning. He did say that his bank will last him through the night and 
> that he has some pretty hefty air conditioning loads. He also said he had 
> equalized in the past but not in the last 18 months. I'm just not convinced 
> that his batteries are shot. But all this battery talk may be beside the 
> point if he's not experiencing the same on/off cycling problem when he 
> manually starts the genny, right? That is, assuming the disco settings remain 
> in effect regardless of start mechanism. Thanks for indulging me tocayo.
>  
> Eric
> SunHarvest
> 001.530.798.3738 (Cell)
> - Original Message -
> From: eric.bent...@schneider-electric.com
> To: RE-wrenches
> Sent: Wednesday, August 07, 2013 12:54 PM
> Subject: Re: [RE-wrenches] SW AGS
> 
> 
> Hi Eric, 
>  Sounded like bad batteries to me also (I think he called in this AM). He has 
> (2) XW6048 units that are 
> capable of 200ADC between them, and he also has 1260Ah of flooded capacity. 
> DC Start V is set for 46.5V, so if we assume he was close to 50% 
> discharge (depending on load), it should take almost 2 hours to reach the 
> bulk voltage (80% replaced). His batteries were ramping up to bulk 
> in just a couple of minutes, meaning the batteries were not absorbing the 
> charge. I have heard varying opinions on the symptoms of sulfation, 
> but it does sound like a battery issue (5 yrs old). He was advised to 
> equalize to try and recover them (he has never done this), or replace them. 
> Rgds, 
> 
> _
>  
> 
> Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES  
> |   Technical Support Representative 
> Phone: +(650) 351-8237 ext. 001#  |   
> Email: eric.bent...@schneider-electric.com  |   Site: 
> www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
> Livermore, CA 94551 
> 
> 
> *** Please consider the environment before printing this e-mail 
> 
> 
> 
> From: "SunHarvest" 
> To:   "RE-wrenches" 
> Date: 08/07/2013 12:39 PM
> Subject:  [RE-wrenches] SW AGS
> Sent by:  re-wrenches-boun...@lists.re-wrenches.org
> 
> 
> 
> 
> I read through the archives on the XW AGS thread but have a query on behalf 
> of a customer with an SW AGS issue. I'm heading out to the remote site 
> tomorrow and would like, if possible, to show up knowing what I might be up 
> against. 
>   
> The customer recently replaced his AGS for his two SW 6048s and then upgraded 
> his firmware a week later. He reported that his problem with the AGS began 
> after firmware upgrade. Here's the particular issue: 
>   
> AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage 
> (event 306 DCV start). After about 5 minutes the AGS will stop the genny due 
> to battery absorption level reached (event 313 ABS stop). The AGS will go 
> through this event 306/313 cycle on and off until the homeowner shuts down 
> the AGS. To me this sounds like bad batteries. But, the homeowner says this 
> cycling does not occur when he manually starts the generator. This doesn't 
> sound like a complicated problem but so far I'm unfamiliar with the SW AGS. 
> So, I would greatly appreciate any insight you guys can offer me. 
>   
> Thanks!! 
>   
> Eric
> SunHarvest
> 001.530.798.3738 (Cell) 
> 
> __
> This email has been scanned by the Symantec Email Security.cloud service.
> _
> List sponsored by Home Power magazine
> 
> List Address: RE-wrenches@lists.re-wrenches.org
> 
> Change email address & settings:
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> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
> 
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> 
> Check out participant bios:
> www.members.re-wrenches.org
> 
> 
> 
> 
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Re: [RE-wrenches] SW AGS

2013-08-07 Thread SunHarvest
Sounds like you talked to the right guy, that's his info...except that he has, 
according to what he told me, an SW not an XW. I'm assuming he's maybe at 50% 
capacity on his original 1260Ah bank based on everything he told me this 
morning. He did say that his bank will last him through the night and that he 
has some pretty hefty air conditioning loads. He also said he had equalized in 
the past but not in the last 18 months. I'm just not convinced that his 
batteries are shot. But all this battery talk may be beside the point if he's 
not experiencing the same on/off cycling problem when he manually starts the 
genny, right? That is, assuming the disco settings remain in effect regardless 
of start mechanism. Thanks for indulging me tocayo.

Eric
SunHarvest
001.530.798.3738 (Cell)

  - Original Message - 
  From: eric.bent...@schneider-electric.com 
  To: RE-wrenches 
  Sent: Wednesday, August 07, 2013 12:54 PM
  Subject: Re: [RE-wrenches] SW AGS



  Hi Eric, 
   Sounded like bad batteries to me also (I think he called in this AM). He has 
(2) XW6048 units that are 
  capable of 200ADC between them, and he also has 1260Ah of flooded capacity. 
DC Start V is set for 46.5V, so if we assume he was close to 50% 
  discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
  in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
  but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace them. 
  Rgds, 

  
_
 

  Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED STATES  
|   Technical Support Representative 
  Phone: +(650) 351-8237 ext. 001#  |   
  Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., Livermore, 
CA 94551 


  *** Please consider the environment before printing this e-mail 



From:  "SunHarvest"   
To:  "RE-wrenches"   
Date:  08/07/2013 12:39 PM  
Subject:  [RE-wrenches] SW AGS  
Sent by:  re-wrenches-boun...@lists.re-wrenches.org 


--



  I read through the archives on the XW AGS thread but have a query on behalf 
of a customer with an SW AGS issue. I'm heading out to the remote site tomorrow 
and would like, if possible, to show up knowing what I might be up against. 

  The customer recently replaced his AGS for his two SW 6048s and then upgraded 
his firmware a week later. He reported that his problem with the AGS began 
after firmware upgrade. Here's the particular issue: 

  AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage 
(event 306 DCV start). After about 5 minutes the AGS will stop the genny due to 
battery absorption level reached (event 313 ABS stop). The AGS will go through 
this event 306/313 cycle on and off until the homeowner shuts down the AGS. To 
me this sounds like bad batteries. But, the homeowner says this cycling does 
not occur when he manually starts the generator. This doesn't sound like a 
complicated problem but so far I'm unfamiliar with the SW AGS. So, I would 
greatly appreciate any insight you guys can offer me. 

  Thanks!! 

  Eric
  SunHarvest
  001.530.798.3738 (Cell) 

  __
  This email has been scanned by the Symantec Email Security.cloud service.
  
_
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Re: [RE-wrenches] SW AGS

2013-08-07 Thread Eric . Bentsen
Hi Eric,
 Sounded like bad batteries to me also (I think he called in this AM). He 
has (2) XW6048 units that are 
capable of 200ADC between them, and he also has 1260Ah of flooded 
capacity. DC Start V is set for 46.5V, so if we assume he was close to 50% 

discharge (depending on load), it should take almost 2 hours to reach the 
bulk voltage (80% replaced). His batteries were ramping up to bulk 
in just a couple of minutes, meaning the batteries were not absorbing the 
charge. I have heard varying opinions on the symptoms of sulfation, 
but it does sound like a battery issue (5 yrs old). He was advised to 
equalize to try and recover them (he has never done this), or replace 
them.
Rgds,

_
 


Eric Bentsen  |   Schneider Electric   |  Solar Business  |   UNITED 
STATES  |   Technical Support Representative 
Phone: +(650) 351-8237 ext. 001#  |   
Email: eric.bent...@schneider-electric.com  |   Site: 
www.schneider-electric.com/solar  |   Address: 250 South Vasco Rd., 
Livermore, CA 94551 


*** Please consider the environment before printing this e-mail 




From:
"SunHarvest" 
To:
"RE-wrenches" 
Date:
08/07/2013 12:39 PM
Subject:
[RE-wrenches] SW AGS
Sent by:
re-wrenches-boun...@lists.re-wrenches.org



I read through the archives on the XW AGS thread but have a query on 
behalf of a customer with an SW AGS issue. I'm heading out to the remote 
site tomorrow and would like, if possible, to show up knowing what I might 
be up against.
 
The customer recently replaced his AGS for his two SW 6048s and then 
upgraded his firmware a week later. He reported that his problem with the 
AGS began after firmware upgrade. Here's the particular issue:
 
AGS will try to start the 15.8kW Multi-Quip genny due to low battery 
voltage (event 306 DCV start). After about 5 minutes the AGS will stop the 
genny due to battery absorption level reached (event 313 ABS stop). The 
AGS will go through this event 306/313 cycle on and off until the 
homeowner shuts down the AGS. To me this sounds like bad batteries. But, 
the homeowner says this cycling does not occur when he manually starts the 
generator. This doesn't sound like a complicated problem but so far I'm 
unfamiliar with the SW AGS. So, I would greatly appreciate any insight you 
guys can offer me.
 
Thanks!!
 
Eric
SunHarvest
001.530.798.3738 (Cell)

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[RE-wrenches] SW AGS

2013-08-07 Thread SunHarvest
I read through the archives on the XW AGS thread but have a query on behalf of 
a customer with an SW AGS issue. I'm heading out to the remote site tomorrow 
and would like, if possible, to show up knowing what I might be up against.

The customer recently replaced his AGS for his two SW 6048s and then upgraded 
his firmware a week later. He reported that his problem with the AGS began 
after firmware upgrade. Here's the particular issue:

AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage 
(event 306 DCV start). After about 5 minutes the AGS will stop the genny due to 
battery absorption level reached (event 313 ABS stop). The AGS will go through 
this event 306/313 cycle on and off until the homeowner shuts down the AGS. To 
me this sounds like bad batteries. But, the homeowner says this cycling does 
not occur when he manually starts the generator. This doesn't sound like a 
complicated problem but so far I'm unfamiliar with the SW AGS. So, I would 
greatly appreciate any insight you guys can offer me.

Thanks!!

Eric
SunHarvest
001.530.798.3738 (Cell)
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