Re: [atlas] Infrastructure upgrades

2017-09-06 Thread Robert Kisteleki 
On 2017-08-24 16:47, Robert Kisteleki wrote:
> Dear all,
> 
> Yesterday we began infrastructure (OS) upgrades on our controllers. As a
> consequence each probe will be disconnected for an hour or two. This can
> trigger notifications, if you have that configured to a sensitive enough
> setting.
> 
> Regards,
> Robert Kisteleki
> RIPE NCC

Hello,

Short update: a few users have contacted us (some publicly, as you have
seen) to note their probe is disconnected -- which is / was because of
this ongoing work. As this seems to be a nuisance to some, we devised a
method that will only affect (i.e. disconnect) probes for a few minutes.
It's somewhat more work on our end, but the end user satisfaction
justifies the extra effort :-)

Regards,
Robert

Re: [atlas] Infrastructure upgrades

2017-09-06 Thread ripe-atlas 
Hi Chris,

Thanks for the quick response and yes I have already started to see some 
recoveries

Cheers John

Re: [atlas] Infrastructure upgrades

2017-09-06 Thread Chris Amin 
Dear John,

You are correct, we worked on one of the anchor controllers today and we
have identified an issue that caused more of an impact than expected.

We are in the process of fixing this: you should already see some of the
broken anchors stabilizing, and you can expect to see the remaining ones
fixed shortly.

We'll provide an update when everything is back to normal.

Regards,
Chris


On 06/09/2017 17:28, ripe-at...@johnbond.org wrote:
> Hello Robert,
> 
> I just wanted to confirm that this work is why we see missing data in DNSMON 
> for a number of the anchors
> 
> Thanks John
> 
>> On Aug 24, 2017, at 3:47 PM, Robert Kisteleki  wrote:
>>
>> Dear all,
>>
>> Yesterday we began infrastructure (OS) upgrades on our controllers. As a
>> consequence each probe will be disconnected for an hour or two. This can
>> trigger notifications, if you have that configured to a sensitive enough
>> setting.
>>
>> Regards,
>> Robert Kisteleki
>> RIPE NCC
>>
>>
> 
> 
>

Re: [atlas] Infrastructure upgrades

2017-09-06 Thread ripe-atlas 
Hello Robert,

I just wanted to confirm that this work is why we see missing data in DNSMON 
for a number of the anchors

Thanks John

> On Aug 24, 2017, at 3:47 PM, Robert Kisteleki  wrote:
> 
> Dear all,
> 
> Yesterday we began infrastructure (OS) upgrades on our controllers. As a
> consequence each probe will be disconnected for an hour or two. This can
> trigger notifications, if you have that configured to a sensitive enough
> setting.
> 
> Regards,
> Robert Kisteleki
> RIPE NCC
> 
>

[atlas] Infrastructure upgrades

2017-08-24 Thread Robert Kisteleki 
Dear all,

Yesterday we began infrastructure (OS) upgrades on our controllers. As a
consequence each probe will be disconnected for an hour or two. This can
trigger notifications, if you have that configured to a sensitive enough
setting.

Regards,
Robert Kisteleki
RIPE NCC