[rt-users] Applying CF to single tickets
Hi Is it possible to apply CF's only to single tickets at a time? What I imagined was using a scrip to check if a certain condition was true when the ticket is updated, and if it is apply the CF to the ticket. Thanks Magnus
Re: [rt-users] sender is empty
Hey Kevin, thank you for your response. In the RT_SiteConfig.pm the value is set, but I found the following in RT_Config.pm Set($CorrespondAddress , 'RT_CorrespondAddressNotSet'); I guess thats the value? thanks Violetta You appear to have defined a default $CorrespondAddress in your RT_SiteConfig.pm of ''. Presumably you're defining all your addresses in the queue admin page, but you should define a fallback one for this and other code. -kevin -- creating IT solutions Violetta J. Wawryk science + computing ag IT-Service Hagellocher Weg 73 phone +49 7071 9457 282 72070 Tuebingen, Germany fax +49 7071 9457 211 www.science-computing.de -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Michel Lepert Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196
Re: [rt-users] sender is empty
ok, well, just found in the wiki that I shouldn't edit RT_Config.pm :-) but since we have set our value in the RT_SiteConfig.pm to Set($CorrespondAddress , 'x...@science-computing.de'); and this works perfectly fine except for the cases I described before, I still don't know where to set the right value. Anyone? Thanks Violetta Am 16.03.2011 08:54, schrieb Violetta J. Wawryk: Hey Kevin, thank you for your response. In the RT_SiteConfig.pm the value is set, but I found the following in RT_Config.pm Set($CorrespondAddress , 'RT_CorrespondAddressNotSet'); I guess thats the value? thanks Violetta You appear to have defined a default $CorrespondAddress in your RT_SiteConfig.pm of ''. Presumably you're defining all your addresses in the queue admin page, but you should define a fallback one for this and other code. -kevin -- creating IT solutions Violetta J. Wawryk science + computing ag IT-Service Hagellocher Weg 73 phone +49 7071 9457 282 72070 Tuebingen, Germany fax +49 7071 9457 211 www.science-computing.de -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Michel Lepert Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196
Re: [rt-users] Applying CF to single tickets
On Wed, Mar 16, 2011 at 9:19 AM, Magnus Mikkelsen graphicalprogramm...@gmail.com wrote: Hi Is it possible to apply CF's only to single tickets at a time? No. What I imagined was using a scrip to check if a certain condition was true when the ticket is updated, and if it is apply the CF to the ticket. By default CF has no value and no additional records created in the DB. Why do you need this? There is an extension on the CPAN to hide all no values from ticket's Display.html page. Thanks Magnus -- Best regards, Ruslan.
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
I seem to remember having had this message. From memory, it was solved either by 1) restarting apache, 2) clearing the mason cache, 3) or updating a local version of ./share/html/Search/Build.html (you will need to find the equivalent for QuickSearch) I make no warranties on the accuracy of my memory ;-) Otherwise, you might have more messages in var/log/rt.log Gerard On 2011-03-15 19:34, Luciano Silva wrote: Please, Do you have any idea how solve this problem? Tks -- Luciano Silva Forwarded Message *From*: Luciano Silva luci...@cpd.ufrgs.br mailto:luciano%20silva%20%3cluci...@cpd.ufrgs.br%3e *Reply-to*: luci...@cpd.ufrgs.br *To*: RT Users rt-users@lists.bestpractical.com mailto:rt%20users%20%3crt-us...@lists.bestpractical.com%3e *Subject*: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8 *Date*: Fri, 11 Feb 2011 13:23:39 -0200 Hello, I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server 10.04. Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and README. On interface, I got this error, when click on Queue/Quick Search: *Can't use string (AND) as a HASH ref while strict refs in use at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114.* I googled and searched an answer, but I didn't find anything about this error. Please, can you tel-me how fix this error? Tks -- Luciano Silva
[rt-users] How do you set up email reminders for reminders added to a ticket's metadata?
Hi all - I'm trying to set up email reminders that are sent on the date and time specified when a user adds a reminder in a ticket's metadata. Am a new user of RT, so apologies if this is obvious - any direction much appreciated. Cheers Usamah -- ___ Usamah Chaudhary onefinestay m. +44 7881 458 643 t. +44 20 3287 4639 usa...@onefinestay.com Unit 3, 40 Bowling Green Lane London EC1R 0NE http://onefinestay.com
[rt-users] HTML/Richtext email with RT
We have been running RT 3.8.7 on ubuntu 10.10 for about a month now and almost all of our ticket creation is via the email interface. Our user's email client is Outlook and most of the time when our helpdesk responds they answer via email too. The complaint I hear is that all the font, font color, font size is all lost when it goes out of RT. I've seen an article on contribution Wiki http://requesttracker.wikia.com/wiki/SendHTMLEmail Is this the way to go? Or do you guys have other recommendations? I also tried setting the RichText in SiteConfig.pm and restarting Apache, no luck with it. Set($PreferRichText, 1); Thanks,
Re: [rt-users] Applying CF to single tickets
Yes its possible, but the cf fields will be visible (with empty values) to all tickets in the queue where the cfs apply to. You should be able to auto populate the cf fields via a scrip, you can do that under any conditions you define (create/update/or change of any field that have a transaction attached) Roy -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- boun...@lists.bestpractical.com] On Behalf Of Magnus Mikkelsen Sent: 16 March 2011 06:19 To: rt-users@lists.bestpractical.com Subject: [rt-users] Applying CF to single tickets Hi Is it possible to apply CF's only to single tickets at a time? What I imagined was using a scrip to check if a certain condition was true when the ticket is updated, and if it is apply the CF to the ticket. Thanks Magnus
Re: [rt-users] Applying CF to single tickets
Roy wrote: Yes its possible, but the cf fields will be visible (with empty values) [Magnus Mikkelsen] Ok. I was interested in getting the cf invisible for tickets it didn't concern. I think I will solve it by queue organization instead. Best regards, Magnus
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
Gerard, I followed all your instructions. The messagems from rt_log: 192.168.x.x - - [16/Mar/2011:09:09:07 -0300] GET /index.html HTTP/1.1 200 6443 192.168.x.x - - [16/Mar/2011:09:09:10 -0300] GET /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%20AND%20() HTTP/1.1 200 3584 192.168.x.x - - [16/Mar/2011:09:09:16 -0300] GET /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%27%20AND% 20() HTTP/1.1 200 4374 192.168.x.x - - [16/Mar/2011:09:09:24 -0300] GET /index.html HTTP/1.1 200 6443 The problem stills the same. Luciano Silva -Original Message- From: Gerard FENELON ger...@eve-team.com To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8] Date: Wed, 16 Mar 2011 11:16:51 +0100 I seem to remember having had this message. From memory, it was solved either by 1) restarting apache, 2) clearing the mason cache, 3) or updating a local version of ./share/html/Search/Build.html (you will need to find the equivalent for QuickSearch) I make no warranties on the accuracy of my memory ;-) Otherwise, you might have more messages in var/log/rt.log Gerard On 2011-03-15 19:34, Luciano Silva wrote: Please, Do you have any idea how solve this problem? Tks -- Luciano Silva Forwarded Message From: Luciano Silva luci...@cpd.ufrgs.br Reply-to: luci...@cpd.ufrgs.br To: RT Users rt-users@lists.bestpractical.com Subject: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8 Date: Fri, 11 Feb 2011 13:23:39 -0200 Hello, I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server 10.04. Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and README. On interface, I got this error, when click on Queue/Quick Search: Can't use string (AND) as a HASH ref while strict refs in use at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114. I googled and searched an answer, but I didn't find anything about this error. Please, can you tel-me how fix this error? Tks -- Luciano Silva
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
Enable stack traces and show us error with trace.
Have upgraded DB further after applying schema changes?
On Wed, Mar 16, 2011 at 3:24 PM, Luciano Silva luci...@cpd.ufrgs.br wrote:
Gerard,
I followed all your instructions.
The messagems from rt_log:
192.168.x.x - - [16/Mar/2011:09:09:07 -0300] GET /index.html HTTP/1.1 200
6443
192.168.x.x - - [16/Mar/2011:09:09:10 -0300] GET
/Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%20AND%20() HTTP/1.1
200 3584
192.168.x.x - - [16/Mar/2011:09:09:16 -0300] GET
/Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%27%20AND%20()
HTTP/1.1 200 4374
192.168.x.x - - [16/Mar/2011:09:09:24 -0300] GET /index.html HTTP/1.1 200
6443
The problem stills the same.
Luciano Silva
-Original Message-
*From*: Gerard FENELON
ger...@eve-team.comgerard%20fenelon%20%3cger...@eve-team.com%3e
*To*: rt-users@lists.bestpractical.com
*Subject*: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to
3.8.8]
*Date*: Wed, 16 Mar 2011 11:16:51 +0100
I seem to remember having had this message.
From memory, it was solved either by
1) restarting apache,
2) clearing the mason cache,
3) or updating a local version of ./share/html/Search/Build.html
(you will need to find the equivalent for QuickSearch)
I make no warranties on the accuracy of my memory ;-)
Otherwise, you might have more messages in var/log/rt.log
Gerard
On 2011-03-15 19:34, Luciano Silva wrote:
Please,
Do you have any idea how solve this problem?
Tks
--
Luciano Silva
Forwarded Message
*From*: Luciano Silva
luci...@cpd.ufrgs.brluciano%20silva%20%3cluci...@cpd.ufrgs.br%3e
*Reply-to*: luci...@cpd.ufrgs.br
*To*: RT Users
rt-users@lists.bestpractical.comrt%20users%20%3crt-us...@lists.bestpractical.com%3e
*Subject*: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8
*Date*: Fri, 11 Feb 2011 13:23:39 -0200
Hello,
I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server 10.04.
Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and
README. On interface, I got this error, when click on Queue/Quick Search:
*Can't use string (AND) as a HASH ref while strict refs in use at
/usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114.*
I googled and searched an answer, but I didn't find anything about this
error.
Please, can you tel-me how fix this error?
Tks
--
Luciano Silva
--
Best regards, Ruslan.
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
Hello Ruslan,
I followed instructions upgrading DB until 3.7.87, applied the
queries.sql, upgraded from 3.7.87 to end.
The error log is attached.
--
Luciano Silva
-Original Message-
From: Ruslan Zakirov r...@bestpractical.com
To: luci...@cpd.ufrgs.br
Cc: Gerard FENELON ger...@eve-team.com,
rt-users@lists.bestpractical.com
Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to
3.8.8]
Date: Wed, 16 Mar 2011 15:55:41 +0300
Enable stack traces and show us error with trace.
Have upgraded DB further after applying schema changes?
On Wed, Mar 16, 2011 at 3:24 PM, Luciano Silva luci...@cpd.ufrgs.br
wrote:
Gerard,
I followed all your instructions.
The messagems from rt_log:
192.168.x.x - - [16/Mar/2011:09:09:07 -0300] GET /index.html
HTTP/1.1 200 6443
192.168.x.x - - [16/Mar/2011:09:09:10 -0300]
GET /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%
20AND%20() HTTP/1.1 200 3584
192.168.x.x - - [16/Mar/2011:09:09:16 -0300]
GET /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%
27%20AND%20() HTTP/1.1 200 4374
192.168.x.x - - [16/Mar/2011:09:09:24 -0300] GET /index.html
HTTP/1.1 200 6443
The problem stills the same.
Luciano Silva
-Original Message-
From: Gerard FENELON ger...@eve-team.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1
to 3.8.8]
Date: Wed, 16 Mar 2011 11:16:51 +0100
I seem to remember having had this message.
From memory, it was solved either by
1) restarting apache,
2) clearing the mason cache,
3) or updating a local version
of ./share/html/Search/Build.html
(you will need to find the equivalent for QuickSearch)
I make no warranties on the accuracy of my memory ;-)
Otherwise, you might have more messages in var/log/rt.log
Gerard
On 2011-03-15 19:34, Luciano Silva wrote:
Please,
Do you have any idea how solve this problem?
Tks
--
Luciano Silva
Forwarded Message
From: Luciano Silva luci...@cpd.ufrgs.br
Reply-to: luci...@cpd.ufrgs.br
To: RT Users rt-users@lists.bestpractical.com
Subject: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8
Date: Fri, 11 Feb 2011 13:23:39 -0200
Hello,
I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu
Server 10.04.
Everything was ok, applied upgrades from UPGRADING,
UPGRAND.mysql and README. On interface, I got this error,
when click on Queue/Quick Search:
Can't use string (AND) as a HASH ref while strict refs in
use
at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm
line 114.
I googled and searched an answer, but I didn't find anything
about this error.
Please, can you tel-me how fix this error?
Tks
--
Luciano Silva
--
Best regards, Ruslan.
[Wed Mar 16 13:49:23 2011] [error]: Wrong query, expecting a OPEN_PAREN or KEYWORD in 'Queue = 'DRS' AND ()--here' at /usr/local/rt/bin/../lib/RT/SQL.pm line 133, GEN33 line 139.
Stack:
[/usr/local/rt/bin/../lib/RT/SQL.pm:133]
[/usr/local/rt/bin/../lib/RT/Tickets_Overlay_SQL.pm:239]
[/usr/local/rt/bin/../lib/RT/Tickets_Overlay_SQL.pm:295]
[/usr/local/rt/share/html/Search/Results.html:127]
[/usr/local/rt/bin/../lib/RT/Interface/Web.pm:448]
[/usr/local/rt/bin/../lib/RT/Interface/Web.pm:243]
[/usr/local/rt/share/html/autohandler:53] (/usr/local/rt/bin/../lib/RT/Tickets_Overlay_SQL.pm:297)
Trace begun at /usr/local/rt/bin/../lib/RT.pm line 291
Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x7fe6352bf768)', '') called at /usr/local/rt/bin/../lib/RT/Tickets_Overlay_SQL.pm line 297
RT::Tickets::FromSQL('RT::Tickets=HASH(0x7fe632d39b40)', 'Queue = \'DRS\' AND ()') called at /usr/local/rt/share/html/Search/Results.html line 127
HTML::Mason::Commands::__ANON__('Query', 'Queue = \'DRS\' AND ()') called at /usr/local/share/perl/5.10.1/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7fe632d50e18)', 'Query', 'Queue = \'DRS\' AND ()') called at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1302
eval {...} at /usr/local/share/perl/5.10.1/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'Query', 'Queue = \'DRS\' AND ()') called at /usr/local/rt/bin/../lib/RT/Interface/Web.pm line 448
Re: [rt-users] HTML/Richtext email with RT
On 16 Mar 2011 07:58, Narayanaswamy, Nagaraj wrote: We have been running RT 3.8.7 on ubuntu 10.10 for about a month now and almost all of our ticket creation is via the email interface. Our user’s email client is Outlook and most of the time when our helpdesk responds they answer via email too. The complaint I hear is that all the font, font color, font size is all lost when it goes out of RT. I’ve seen an article on contribution Wiki http://requesttracker.wikia.com/wiki/SendHTMLEmail Is this the way to go? Or do you guys have other recommendations? That wiki page is harmful if you have a relatively modern version like 3.8.7. You need to enable HTML in your templates by adding a Content-Type: text/html line to the top of each one you want in HTML and then making sure the call to $Transaction-Content includes Type = 'text/html' in the arguments. See also: https://github.com/bestpractical/rt/blob/rt-3.8.7/docs/templates.pod#Special_Headers I also tried setting the RichText in SiteConfig.pm and restarting Apache, no luck with it. Set($PreferRichText, 1); That affects display of mail in RT. Thomas
Re: [rt-users] Basic Comprehension Question RT:Extension::QueueWizard
Hello John This thing frustrates me along the line :-( Okay some things i got it and some not.. i think So... When i create a Queue on the normal way with RT... and i have no entry for an reply adress... which adress did the system use as a standard reply adress to communicate with the system? is it even possible to use this extension without an E-Mail System in RT? My RT: has 3 Queues and a few user ... ( no email adresses) Clone queue Nagios: So if i try to clone sth. i fill out the description for the clone. then comes an error: # Staff group Nagios _support for queue Nagios not found # Owner group Nagios _owners for queue Nagios not found What has that got to do with with the Email thing? *confused -( I'm really starting to feel stupid. may you have an example for me to understand something more clearly it would be great best regards john Kenneth Crocker wrote: John, If I may. The email address is the way all correspondence is directed for a Queue. If a ticket is opened and RT sends a notice to the requestor, the Reply address for that requestor would be the email address for that Queue. If I wanted to send the ticket owner an email, but wanted that same email to be seen in a ticket's history, I would need the Queue's email address so I could put it into the Cc portion, along with the ticket number in the subject field. The email address that is associated with a Queue is how RT keeps correspondence for one Queue out of another Queue. Does that make sense? Therefore, if you are cloning a Queue, the only real new stuff you would need is a description, perhaps a tag, and an email address. Kenn LBNL On Tue, Mar 15, 2011 at 3:49 AM, john s. firesk...@gmx.de wrote: Hello all, I think i have an fundamental problem to understand in which way these Extension Works ... So for my point of View: This Extension can Clone an Queue. So ... refer to the Readme The option to create an procmailfile is basically but not necessary ... But what i fail to see is that you need in order to create a new quick queue a e-mail adress ...why? or I'm on the way to barking up the wrong tree ! It's all Greek to me sorry i dont get it thnx for help best regards john -- View this message in context: http://old.nabble.com/Basic-Comprehension-Question-RT%3AExtension%3A%3AQueueWizard-tp31152632p31152632.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- View this message in context: http://old.nabble.com/Basic-Comprehension-Question-RT%3AExtension%3A%3AQueueWizard-tp31152632p31164568.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
Re: [rt-users] sender is empty
On Wed, Mar 16, 2011 at 08:59:13AM +0100, Violetta J. Wawryk wrote: ok, well, just found in the wiki that I shouldn't edit RT_Config.pm :-) but since we have set our value in the RT_SiteConfig.pm to Set($CorrespondAddress , 'x...@science-computing.de'); and this works perfectly fine except for the cases I described before, I still don't know where to set the right value. Anyone? Please provide headers of the email that isn't working properly -kevin pgpVb5fW7cynX.pgp Description: PGP signature
Re: [rt-users] How do you set up email reminders for reminders added to a ticket's metadata?
On Wed, Mar 16, 2011 at 10:30:11AM +, Chaudhary, Usamah wrote: I'm trying to set up email reminders that are sent on the date and time specified when a user adds a reminder in a ticket's metadata. Am a new user of RT, so apologies if this is obvious - any direction much appreciated. This is not a feature of RT's reminders. You can create a dashboard that searches for type = 'reminder' and has a due date of the given day and get it mailed out, but there is no built in feature for emailing about reminders on their due date. -kevin pgpzqjhPq2ynd.pgp Description: PGP signature
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
On Wed, Mar 16, 2011 at 11:05:38AM -0300, Luciano Silva wrote: Hello Ruslan, I followed instructions upgrading DB until 3.7.87, applied the queries.sql, upgraded from 3.7.87 to end. The error log is attached. Have you redefined @ActiveStatus in your config? You should have a clean /opt/rt3/etc/RT_Config.pm as installed by 3.8.8 and have local modifications in /opt/rt3/etc/RT_SiteConfig.pm If you copied anything form 3.6.1 you may have invalid settings there. -kevin pgptUC9mfzcp6.pgp Description: PGP signature
Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]
I redefined @Activestatus in RT_SiteConfig.pm for: Set(@ActiveStatus, qw(new open stalled)); Set(@InactiveStatus, qw(resolved rejected deleted)); And that's OK.!! Thanks to Kevin, Ruslan and Gerard for your help. -- Luciano -Original Message- From: Kevin Falcone falc...@bestpractical.com Reply-to: rt-users@lists.bestpractical.com To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8] Date: Wed, 16 Mar 2011 12:23:10 -0400 On Wed, Mar 16, 2011 at 11:05:38AM -0300, Luciano Silva wrote: Hello Ruslan, I followed instructions upgrading DB until 3.7.87, applied the queries.sql, upgraded from 3.7.87 to end. The error log is attached. Have you redefined @ActiveStatus in your config? You should have a clean /opt/rt3/etc/RT_Config.pm as installed by 3.8.8 and have local modifications in /opt/rt3/etc/RT_SiteConfig.pm If you copied anything form 3.6.1 you may have invalid settings there. -kevin
Re: [rt-users] How do you set up email reminders for reminders added to a ticket's metadata?
Thanks Kevin. Has anyone written a scrip that could do this (i.e. email about reminders on their due date)? Cheers Usamah On 16 March 2011 16:19, Kevin Falcone falc...@bestpractical.com wrote: On Wed, Mar 16, 2011 at 10:30:11AM +, Chaudhary, Usamah wrote: I'm trying to set up email reminders that are sent on the date and time specified when a user adds a reminder in a ticket's metadata. Am a new user of RT, so apologies if this is obvious - any direction much appreciated. This is not a feature of RT's reminders. You can create a dashboard that searches for type = 'reminder' and has a due date of the given day and get it mailed out, but there is no built in feature for emailing about reminders on their due date. -kevin -- ___ Usamah Chaudhary onefinestay m. +44 7881 458 643 t. +44 20 3287 4639 usa...@onefinestay.com Unit 3, 40 Bowling Green Lane London EC1R 0NE http://onefinestay.com
[rt-users] Rest API - Add refers to
Can anyone give me an example of how to add several links to the refers to section via the rest api? I can get one - but then I overwrite with any new links I add to refers to... Thanks Matt
