Compunnel jobs - Technical Writer-Documentation

2015-02-26 Thread Arpit
Please reply to:- v...@compunnel.comJob Details:-  Job Title : Technical Writer-DocumentationLocation : Los Angeles, CAExpected Duration of Project : 6 MonthsStart Date : 03/10/2015Interview Type : Telephonic, Personal Duties & Responsibilites : It is mandatory for all the vendors to provide the details below while sharing the resume
Consultant Name:
Current Location: 
Phone: 
Email: 
Work Authorization : 
Rate: 

Local Candidate Only

SUMMARY OF QUALIFICATIONS-Technical Writer: 
Over 8-10 years' experience in Information Technology, with emphasis on gathering, analyzing and presenting information from technical and business Subject Matter Experts (SME's).Strong technical background.

Technical documentation experience
- Ability to document and understand code related to transfering Oracle database to Sql Database. 
-Will be working with a team of 8 developers to document all phases of the transfer. 
-Technical/ code documentation experience related to Oracle, SQL, or .Net would be ideal. 

SKILLS-Write/design:
• BRD's
•Functional requirements
•Test cases/test scripts
• Technical documentation
• User manuals
• Procedures
• Standards and formats
• On-line Help
• Marketing collateral
• SDLC
• Excellent Verbal and WrittenCommunication
• Organized and Creative
• Strong verbal and written communication
• Conduct in-depth user interviews
• Gather requirements
• Facilitate meetings
• Identify use cases
• Diagram process and data flow
• Analyze user data
• Analyze electronic data
• Analyze source code
• Diagram infrastructure
• Design SQL queries
• MS Word, MS PowerPoint, MS Excel, Visio, MS Project)
• Proactive-Self Starter
• Perform QC
EDUCATION:
Master of Science PreferredWORK EXPERIENCE/BACKGROUND:Health care

INTERVIEW PROCESS:
In PersonClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer-Documentation

2015-02-26 Thread Arpit
Please reply to:- v...@compunnel.comJob Details:-  Job Title : Technical Writer-DocumentationLocation : Los Angeles, CAExpected Duration of Project : 6 MonthsStart Date : 03/10/2015Interview Type : Telephonic, Personal Duties & Responsibilites : It is mandatory for all the vendors to provide the details below while sharing the resume
Consultant Name:
Current Location: 
Phone: 
Email: 
Work Authorization : 
Rate: 

Local Candidate Only

SUMMARY OF QUALIFICATIONS-Technical Writer: 
Over 8-10 years' experience in Information Technology, with emphasis on gathering, analyzing and presenting information from technical and business Subject Matter Experts (SME's).Strong technical background.

Technical documentation experience
- Ability to document and understand code related to transfering Oracle database to Sql Database. 
-Will be working with a team of 8 developers to document all phases of the transfer. 
-Technical/ code documentation experience related to Oracle, SQL, or .Net would be ideal. 

SKILLS-Write/design:
• BRD's
•Functional requirements
•Test cases/test scripts
• Technical documentation
• User manuals
• Procedures
• Standards and formats
• On-line Help
• Marketing collateral
• SDLC
• Excellent Verbal and WrittenCommunication
• Organized and Creative
• Strong verbal and written communication
• Conduct in-depth user interviews
• Gather requirements
• Facilitate meetings
• Identify use cases
• Diagram process and data flow
• Analyze user data
• Analyze electronic data
• Analyze source code
• Diagram infrastructure
• Design SQL queries
• MS Word, MS PowerPoint, MS Excel, Visio, MS Project)
• Proactive-Self Starter
• Perform QC
EDUCATION:
Master of Science PreferredWORK EXPERIENCE/BACKGROUND:Health care

INTERVIEW PROCESS:
In PersonClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer-Documentation with Project Management

2015-02-17 Thread Arpit
Please reply to:- v...@compunnel.comJob Details:-  Job Title : Technical Writer-Documentation with Project ManagementLocation : Austin, TXExpected Duration of Project : 6 MonthsStart Date : 03/02/2015Interview Type : Telephonic Duties & Responsibilites : It is mandatory for all the vendors to provide the details below while sharing the resume
Consultant Name:
Current Location: 
Phone: 
Email: 
Work Authorization : 
Rate: 
Relocation:

• Draft Software Design Documentation for a technical audience, by working with the Technical Leads, Developers and Business Analysts. 
• Collaborates with various departments business owners, and other related parties to ensure creation and maintenance of technical documents. 
• Develop, write, edit, store, retrieve, or manipulate technical documentation such as technical manuals, technical orders or electronic technical data. 
• Route documentation for review with document owner by established scheduled deadlines and obtain all required approvals for publishing. • Communicate updates of new and existing technical documentations by established deadlines. 
• Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology. 
• Review project related materials and document revisions or changes in scope, format, and content. 
• Review and edit documentation to ensure validity and accuracy of information. 
• Support data collection, and data analysis efforts.
Required Qualifications, Skillsets and Abilities:
• Four (4) year Bachelor’s degree in English, Technical Writing, Communication, Journalism or related field required. 
• Three (3) years of experience in technical writing with a focus on technical system documentation; work samples are required.
• Software skills, including use of Microsoft Office software and web-based applications. 
• Verbal and written communication skills necessary to explain complex information. 
• Experience documenting web-based systems. 
• Ability to analyze, review, and make recommendations. 
• Ability to build collaborative working relationships and to gain input and influence decision makers. 
• Background in and understanding of technology related to software development. 
• Ability to write clearly and take complicated things and explain them in easy-to-understand ways and able to convey information appropriately for a variety of audiences. 
• Talent in showing ideas graphically (i.e. creating process flows in Visio) and a proficiency in graphics and formatting as well as illustration skills. 
• Ability to interact with SMEs both from an interviewing and listening perspective. 
• Design skills - an appreciation for graphics and formatting as well as illustration skills. 
• Usability and testing skills - take an active role in usability and testing such as validation of documentation is important. 
• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.

Required Skills:
-Excel,SDLCClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2014-10-14 Thread Arpit
Please reply to:- Kumar,Tarun / tku...@compunnel.com / 609-606-9010 Ext.# 1354Job Details:-  Job Title : Technical WriterLocation : Fort Walton Beach, FLExpected Duration of Project : 12 MonthsStart Date : 10/21/2014Interview Type : Telephonic Duties & Responsibilites : Technical Writer 
Fort Walton Beach, FL 
Duration-12 Month


Job description
•Ability to work cooperatively with key team members and other business contacts
•Exceptional communication and organization skills
•Experience with Microsoft Word, PowerPoint and Excel are required
•Ability to manage evolving content as the solution evolves
•Proven ability to build consensus and work effectively in a cross-functional team
•4 - 5 years of experience in technical writing for business users
•Strong communication skills, both written and oral, are required
•Have expertise in developing data modeling and entity relationship diagrams.
•Be familiar with data modeling constructs.
•Be familiar with the document development life cycle.
•Be familiar with publishing and maintaining information in Microsoft SharePoint


Responsibilities:
•Write and proactively maintain documentation, including but not limited to User Manuals, internal release notes, new feature write-ups, system command documentation, report documentation, and technical bulletins.
•Help develop standards for use in all documentation deliverables.
•Execute copy editing and quality assurance reviews, including reviewing for grammar, style, context, spelling, and content accuracy.
•Translate complex technical concepts and content into easily read text, tables, charts, and graphics.
•Select photographs, drawings, diagrams, and charts to illustrate material.
•Providing internal training for new products, upgrades, etc
•Provide training/information to Product Support & Field Service personnel on new or updated products.

Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2014-10-13 Thread Arpit
Please reply to:- Da Costa,Tricia / tdaco...@compunnel.com / 609-606-9010 Ext.# 1435Job Details:-  Job Title : Technical WriterLocation : Birmingham, ALExpected Duration of Project : 6 MonthsStart Date : 11/03/2014Interview Type : Telephonic Duties & Responsibilites : Analysis and detailed documentation, process mapping and workflow modeling of Source Data Repository and Consumer Credit Risk Data Warehouse environments
Required Education: 
Pertinent Degree or equivalent work-related experience acceptable
Preferred Certifications:
-Base SAS Certification strongly preferred 
-Advanced SAS Certification would be nice to have, but not required
Programming Skills
-Experience writing complex SAS code and working with SAS Datasets
-Job Control Language (JCL) experience helpful
-Advanced Data Step language 
-Advanced SAS Macro Language 
-Multiprocessing with SAS MP Connect 
-Hash tables
-Keyed set statements to read indexed SAS datasets 
-Base SAS use in interactive, batch or SAS/Connect client and host operation in Windows 
-Base SAS use in batch or SAS/Connect host operation in Z/OS 
-SAS CEDA utilization in Z/OS with the UNIX file system 

Database Skills
-Relational database skills outside of a modern DBMS
Networking Skills
-Cross-environment data retrieval using FTP file connections, Procedure Download and FTP file commands 
-Automated process scheduling in Windows

Writing/Communication Skills
- Strong communicate skills with the ability to interact with various business groups for understanding of processes and reports generation
- Creation of both high-level and detailed flowcharts based on review of programs and associate interviews
- Familiarity with consumer lending data, processes and systems would be a plus 
Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2014-10-02 Thread Arpit
Please reply to:- Rajneet Singh Bharaj / rsi...@compunnel.com / 609-606-9010Job Details:-  Job Title : Technical WriterLocation : Hamilton, NJExpected Duration of Project : 9 MonthsStart Date : 10/09/2014Interview Type : Telephonic, Personal Duties & Responsibilites : -Technical Writer develops & maintains user & technical documentation and project process documentation for Application Teams.
-understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence.
-Develop on-line source documentation as appropriate.
-Maintain documentation libraries and subscription lists.
-Identify, create, revise, and maintain documentation and templates needed by the Application Teams.
-Ensure appropriate control access/use of documentation materials.
-Maintain application and user documentation.
-Ensure messages and terminology is consistent across all written materials.
-Research and complete documentation service requests.
-Communicate and work with customers and other Client Telecommunications personnel as necessary.
-Work with Application Team members to enhance their understanding of end-user and technical documentation.
-Communicate accurate and useful status updates.
-Manage and report time spent on all work activities.
-Follow quality standards.
-Ability to work in a team environment
-Complete assigned tasks.
-Strong communication skills; both written and spoken. Plus the following:
-Review and prioritize documentation service requests.
-Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
-Assist or guide other Technical Writer as needed to develop and maintain user and technical documentation for their assigned applications.
-Educate both business and technical groups on the essential need for developing and using standard documentation for all processes.
-Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
-Research problems before approaching Lead Technical Writer or Team Lead for assistance.
-Assist the Application Team Lead in monitoring budget by providing estimated-time-to-complete and actuals for assigned tasks.
-Identify and make recommendations around documentation and templates needed by the Application Teams.
-Work with users and other Commonwealth personnel to ensure that the solutions meet Commonwealth business requirements.
-Identify and initiate continuous improvement opportunities.
-Direct the development of accurate estimates for documentation requests/activities as required
-Develop options and recommendations to assist documentation team members in resolving issues.
-Lead efforts in developing and facilitating implementation of the Documentation team goals and metrics.
-Develop workable, practical, measurable work plans defining activities, schedules and tasks with Team Leads and the Lead Technical Writer
-Review and understand the Application Teams workplan.
-Anticipate and resolve issues specific to the team.
-Determine time estimates and schedule for own work and resolve issues in a timely manner.
-Identify and track issues, risks and action items."

REQUIRED EXPERIENCE:
Prior Editorial experience Required 3 Years
Prior experience generating Training documentation Required 4 Years
Prior experience Creating comprehensive application patch & version notes Required 4 Years
Experience conferring complex technical explainations to end users clear and understandable language Required 4 Years
Strong technical exposure to databases, data dictionaries and functional requirements documents Required 4 Years
Experience with generation of fillable forms and data collection techniques Required 4 Years
Strong proficiency with Adobe Professional Required 4 Years
Experience with task management documentation systems (i.e. JIRA, Basecamp, Redmine) Highly desired 1 Years
Graphic design experience Highly desired 1 Years
Knowledge of NJ State and DHS policy Desired
Prior DHS experience Desired
Proficiency with Adobe Photoshop Desired
Experience with screen capture software Desired
Strong Skills in Microsoft Productivity Software (Word, Excel, Outlook, PowerPoint, Visio) Required
4 Yr. Degree from Accredited College or University Required

INTERVIEW PROCESS:
In PersonClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2014-08-22 Thread Arpit
Please reply to:- Sophia Menezes,Abigail / amene...@compunnel.com / 609-606-9010 Ext.# 1410Job Details:-  Job Title : Technical WriterLocation : Mercer County, NJExpected Duration of Project : 10 MonthsStart Date : 08/18/2014Interview Type : Telephonic, Personal Duties & Responsibilites : Writer develops & maintains user & technical documentation and project process documentation for Application Teams. 

Experience Required:
Prior Editorial experience Required 3 Years
Prior experience generating Training documentation Required 4 Years
Prior experience Creating comprehensive application patch & version notes Required 4 Years
Experience conferring complex technical explainations to end users clear and understandable language Required 4 Years
Strong technical exposure to databases, data dictionaries and functional requirements documents Required 4 Years
Experience with generation of fillable forms and data collection techniques Required 4 Years
Strong proficiency with Adobe Professional Required 4 Years
Experience with task management documentation systems (i.e. JIRA, Basecamp, Redmine) Highly desired 1 Years
Graphic design experience Highly desired 1 Years
Knowledge of NJ State and DHS policy Desired
Prior DHS experience Desired
Proficiency with Adobe Photoshop Desired
Experience with screen capture software Desired
Strong Skills in Microsoft Productivity Software (Word, Excel, Outlook, PowerPoint, Visio) Required 

Education Required:
4 Yr. Degree from Accredited College or University

Interview Process:
In Person
 
 Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-09-05 Thread Arpit
Please reply to:- Ashwini D Teli / at...@compunnel.com / 609-606-9010 Ext.# 1415Job Details:-  Job Title : Technical WriterLocation : Columbus, OHExpected Duration of Project : 9 MonthsStart Date : 09/12/2013Interview Type : Personal Duties & Responsibilites : Required Experience
•VISIO
•Word
•Excel
•SharePoint
•Leading Business Process Flow sessions
•Documenting Business Process Flows
Additional Skill/Knowledge/Experience advantageous to this placement:
•Knowledge of insurance systems.
•Knowledge of Ohio BWC.
•Ability to work within a collaborative team environment.
•Ability to quickly adapt to changes, enhancements, and new technologies.
Required / Desired Skills
Skill Required / Desired Amount of Experience
VISIO Required 2 Years
Leading Business Process Flow sessions Required 1 Years
Documenting Business Process Flows Required 1 Years
Microsoft Word Required 1 Years
Microsoft Excel Required 1 Years
SharePoint Required 1 Years
Knowledge of insurance systems. Nice to have    
Knowledge of Ohio BWC. Nice to have    
Ability to work within a collaborative team environment. Desired    
Ability to quickly adapt to changes, enhancements, and new technologies. Desired    
Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-07-30 Thread Arpit
Please reply to:- D'Silva ,Rebecca / rebe...@compunnel.com / 609-606-9010 Ext.# 1404Job Details:-  Job Title : Technical WriterLocation : Albany, NYExpected Duration of Project : 24 MonthsStart Date : 08/06/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Job Description
Technical Writer will work with the project team to:
Document the overall system configuration and architecture.
Document procedures for uploading data to the data warehouse
Develop plans for training, testing, quality assurance, and contingency operations
In addition, the technical writer will develop user documentation which includes but is not limited to
- how to access the system
- login procedures
- comprehensive description of canned reports available within the system
- instructions on how to select and run these reports as well as how to create simple adhoc reports based on the data available in the data warehouse.
The Technical writer will work with the project team and assist in providing online help descriptions to various components of the system.
Work both independently and collaborate with development project team members.
Skills Required/Desired
Technical Writer:
- Translates technical information into clear, readable documents to be used by technical and non-  technical personnel
- Develop and/or maintain the following types of documentation: system documentation; user manuals; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), policies and procedures as well as reports-  Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents
Skill Level: Mid - Level: 3-5 years
- 4 years proficiency documenting IT system configurations
- 3 years documenting system architectures, procedures, and providing training guides and manuals for web-  based architectures and systems.
- 1 year documenting systems written in.NET, ASP
- 1 year working with or documenting IIS systems
- 1 year working with or documenting systems developed in HTML 5
- 1 year documenting procedures developed around SQL Query language
- 1 year working with or documenting CSS
- 1 year working with or documenting web services that include _javascript_ components
- 1 year experience with Microsoft Project
- Bachelor’s Degree in Computer ScienceClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-07-16 Thread Arpit
Please reply to:- Da Costa,Tricia / tdaco...@compunnel.com / 609-606-9010 Ext.# 1435Job Details:-  Job Title : Technical WriterLocation : Albany, NYExpected Duration of Project : 24 MonthsStart Date : 07/23/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Job Description:
- Analyze and develop process flows and diagrams resulting from prior initial claims business process re-engineering (BPR) efforts and perform other duties consistent with establishing or re-engineering unemployment insurance processes, policies, procedures as needed.
- Analyze and develop work process guides as needed.
- Analyze, develop, and update policies and procedures. Implement new efforts aimed at improving overall unemployment insurance integrity.
- Engage in a business process analysis to identify areas of weakness in unemployment insurance policies and procedures ensure alignment with Federal and State goals and requirements. Re-engineer processes that will improve program integrity performance.
- Establish and work with a team of state-staff who will collaborate in this project,
- Work with a Project Manager and key Subject Matter Experts to establish scope, timeline, a list of milestones, and a project plan,
- Facilitate focus group meetings and document meeting minutes, outcomes, and action items,
- Gather detailed business requirements for business process enhancements; analyze and document requirements, update policies and procedures, user guides, and workflows,
- Review goals for business process re-engineering related to initial claims intake, response rates, adjudication, communication, determination, and alignment with Federal requirements,
- Review required metrics and necessary/desired improvement in levels of achievement in all unemployment insurance processes,
- Review of current systems, processes, practices, policies, and procedures,
- Review efforts already underway as part of its UI system improvement project for alignment with goals,
- Interview staff to develop baseline of improvement,
- Review and update work processes/work-flows,
- Review customer feedback and concerns and work with customers to achieve goals,. Ensure best practices are captured and used,
- Develop organizational, process, and execution business process models for as-is, to-be, and recommended near and longer term improvement,
- Perform a gap analysis between existing practices, goals, and current achievement,
- Provide interim reports of process and regularly meet with the UI staff and management team to ensure the project stays on time and target, and Provide updates to unemployment insurance processes, policies, procedures, written reports as needed, and re-engineered or new processes, practices, policies, procedures, and work-flow.
- Establish fit gap and plan for rapid implementation in New York.
- Additionally, provide recommendations for alignment under the project, recommending mid/long term changes aimed at exceeding interim goals.
60-84 months experience
Technical Writer:  Translates technical information into clear, readable documents to be used by technical and non-technical personnel. 
- Develop and/or maintain the following types of documentation: system documentation; user manuals; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), policies and procedures as well as reports.  
- Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.  
Required Skills:
36 Months of Experience in business process reengineering activities.
36 Months of Experience in projects focused on business process reengineering or LEAN Six Sigma as demonstrated by credentials.
24 Months of Experience in delivering comprehensive recommendations/reports with a key focus on business process improvement with strong attention to detail.
24 Months of government agency business process re-engineering experience  within or for a government or state agency.
24 Months of Experience in leading interdisciplinary teams with demonstrated excellence in analytical, written, and oral communication skills; team dynamics and leadership including diplomacy and decisiveness; strong organizational and problem-solving skills; and the ability to manage multiple workgroup tasks and assignments.  
Bachelor’s Degree Liberal Arts, concentration in English or Communications.
2 years proficiency with Microsoft Office Suite specifically in Word and Excel.Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-06-28 Thread Arpit
Please reply to:- Dias, Jovy / jd...@compunnel.com / 609-606-9010 Ext.# 1428Job Details:-  Job Title : Technical WriterLocation : Columbus, OHExpected Duration of Project : 5 MonthsStart Date : 07/05/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Required / Desired Skills
Skill Required / Desired Amount of Experience
Experience with technical documentation and Process analysis documentation  Required 7 Years
Experience with Flow charting to put procedures in a logical sequence Required 6 Years
Experience with Microsoft Visio Required 7 Years
Experience all roles specified in TW3  Required 7 Years
Experience developing and defining documentation quality standards  Required 6 Years
Experience business and technical analysis to determine what documentation needs to be in place  Required 6 Years
Experience developing and managing short and long term documentation plans  Required 6 Years
Experience working with Application teams to determine documentation needs  Required 6 Years
Excellent organizational abilities Required 6 Years
Excellent interpersonal skills both oral and written  RequiredClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-06-28 Thread Arpit
Please reply to:- Pradyumnan, Preeth / pre...@compunnel.com / 609-606-9010 Ext.# 1405Job Details:-  Job Title : Technical WriterLocation : Columbus, OHExpected Duration of Project : 5 MonthsStart Date : 07/05/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Required / Desired Skills
Skill Required / Desired Amount of Experience
Experience with technical documentation and Process analysis documentation  Required 7 Years
Experience with Flow charting to put procedures in a logical sequence Required 6 Years
Experience with Microsoft Visio Required 7 Years
Experience all roles specified in TW3  Required 7 Years
Experience developing and defining documentation quality standards  Required 6 Years
Experience business and technical analysis to determine what documentation needs to be in place  Required 6 Years
Experience developing and managing short and long term documentation plans  Required 6 Years
Experience working with Application teams to determine documentation needs  Required 6 Years
Excellent organizational abilities Required 6 Years
Excellent interpersonal skills both oral and written  RequiredClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-06-25 Thread Arpit
Please reply to:- Mendes, Kenan Francis / kmen...@compunnel.com / 609-606-9010 Ext.# 1409Job Details:-  Job Title : Technical WriterLocation : Fairfax, VAExpected Duration of Project : 2 MonthsStart Date : 07/02/2013Interview Type : Personal Duties & Responsibilites : Qualified candidate will research, organize, write, edit and produce service level agreements, service descriptions, processes, policies and tutorials for use in documents and online mediums intended for internal departmental use and customers.  In most instances, Client will recommend the overall organization and layout, editorial standards, publication methods, etc.  Candidate must be familiar with writing for the web.


REQUIRED SKILLS: 
- Technical understanding of technical matter, process and problem management, and service level agreement subject matter. 
- Experience in writing service level agreements, standard operating procedures, technical description and process documents, user guides and requirement documents, and tutorials.
- Solid technical writing skills
- Excellent interpersonal skills – must be able to work in a collaborative environment, research issues, and communicate with others in order to obtain the necessary information to complete projects.
 
DESIRED SKILLS: 
- Knowledge of computer hardware, including servers and PCs
- Knowledge of computer operating systems, including Microsoft Windows XP and Apple Lion OS
- Knowledge of networking hardware functionality, including routers and switches
- Knowledge of Internet and Telecomm technologies and Information Security
-Excellent writing skills


EDUCATION: Bachelor’s Degree in an engineering/technical discipline from an accredited college, or equivalent experience/combined education, with 4 years or more professional experience


Skill Required / Desired Amount of Experience Expertise Rating 
 
Strong Technical Writing experience - IT Policies, SLAs, Procedures Required 4 Years   
 
Writing Skills - IT Policies, SLAs, Procedures Required 4 Years   
 
Knowledge of Internet and Telecomm technologies and Information Security Required 4 Years   
 
Knowledge of computer hardware, including servers and PCs Required 4 Years   
 
Knowledge of computer operating systems, including Microsoft Windows XP and Required 4 Years   
 
Knowledge of networking hardware functionality, including routers and swit Required 4 Years   
 
ITSM & ITIL Process Knowledge Highly desired 2 Years   
 
Excellent written and verbal communication Required   Years   
  

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Compunnel jobs - Technical Writer

2013-05-31 Thread Arpit
Please reply to:- Goudar,Mahesh / mgou...@compunnel.com / 609-606-9010 Ext.# 1406Job Details:-  Job Title : Technical WriterLocation : Salem, ORExpected Duration of Project : 6 MonthsStart Date : 05/30/2013Interview Type : Telephonic Duties & Responsibilites : Summary:-
Writes a variety of technical articles, reports, brochures, and manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Requires a bachelor's degree in a related area and at least 4 years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected.
Description:-
The purpose of this request is to procure a Technical Writer  for multiple Business/IT projects within Technical Services.  The contractor will facilitate business interviewing of system subject matter experts and system administrators in order to produce system support documentation, per system identified, such as operational system support guide, quick guide, end user training material, system support matrix, system scorecards, "swim lane" work flow, etc... This position will be responsible for setup and population of the documentation repository created under this initiative. This position will make recommendations to the SSDM manager for documentation standards and creation of templates.  
Skills Required
- Strong technical writing, editing, and proofreading experience
- Print and online indexing, metadata, SEO, and information architecture expertise
- Editorial management within the publishing industry
- Usability assessment and information management
- Excellent communicator with an ability to work cross functionally
- Adept at eliciting information from users to create thoughtful, accurate documentation
- Focused on clear, effective, end-user language, while upholding best practices and style guidelinesClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-05-29 Thread Arpit
Please reply to:- Mendes, Kenan Francis / kmen...@compunnel.com / 609-606-9010 Ext.# 1409Job Details:-  Job Title : Technical WriterLocation : Richmond, VAExpected Duration of Project : 8 MonthsStart Date : 06/05/2013Interview Type : Personal Duties & Responsibilites : Responsibilities: 
 - Create technical design documents, user guides, and developer guides.  
 - Develop project process documentation for application teams.  
 - Document user access roles for the agency’s information systems including COTS and internally developed  -  - systems.  Create documentation templates as required.
 - Confer with customer representatives in business units, audit department, and development teams.  Interview business users to become familiar with business processes so they can be incorporated into easy-to-follow user documentation. 
 - Manage multiple assignments simultaneously, while working independently and with others. 
 - Complete assignments with minimal oversight.   Take the lead on assigned artifact development projects including scheduling SME meetings.
 - Responsible for following established style guide and department procedures.  
Requirements:
 - 5+ years of technical writing experience.
 - Demonstrated understanding of intended audience.
 - Strong analytical and problem solving skills. 
 - Excellent verbal communication skills. 
 - Must be flexible and have the ability to interact with all levels of the organization.  Highly motivated individual able to grasp complex software and learn quickly. A sample of prior work must be presented at interview. Please attach a writing sample with the resume if possible.
 - Advanced computer skills in Microsoft Word and Visio.  
 - Bachelor’s degree preferred.  
Skill Required / Desired Amount of Experience Expertise Rating 
 
Technical Writing (i.e. documenting Software Applications, User guides, User Roles) Required 5 Years   
 
Excellent Verbal Communicaion Skills Required 5 Years   
 
Microsoft Word Required 5 Years   
 
Highly Motivated and Learns Quickly Required 5 Years   
 
Ability to work independently Required 3 Years   
 
Visio Highly desired 3 Years   
 
Conducting interviews with SMEs, Developers and other SW Development Team Members Required 3 Years Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-05-28 Thread Arpit
Please reply to:- Ashwini D Teli / at...@compunnel.com / 609-606-9010 Ext.# 1415Job Details:-  Job Title : Technical WriterLocation : Columbus, OHExpected Duration of Project : 6 MonthsStart Date : 06/04/2013Interview Type : Personal Duties & Responsibilites : The Technical Writer develops and maintains user and business process documentation for functional and program teams.
Under the direction of the Assistant Chief and working with various Units:
Create internal user, external user, and business system administrator documentation for the Compliance, Licensing, and Registration line-of-business (LOBS) application; including user manuals, quick start documents, brochures, and other forms of technical documents as needed.
Create similar documentation for other similar LOBS.
Create a catalog of business processes and LOBS.
Create MS Visio cross-functional flow charts to document business processes and LOBS.
Assemble, update or create, associated standard operating procedures, web links, and other resources; link the resources to the appropriate locations in the cross-functional flow charts.
Organize and populate the SharePoint site where the flow charts and documentation are to be stored and accessed.
Other related work as directed.   
Required Skills:   
MS Office 2010, MS Visio 2010, SharePoint 2010, MS Outlook 2010: Required - 4 Years  
Ability to use setup a laptop and projector: Required - 1 Years
Ability to create cross-function process flows and other process flow charts using MS Visio 2010 Required - 4 Years
Ability to hyperlink documents and URLs to Visio Charts : Required - 4 Years
Ability to effectively organize an MS SharePoint 2010 team site for collaborating and deploying process flow charts and SOPs : Required - 2 Years
Ability to organize and collaborate effectively using an MS SharePoint site. - Required 4 Years
Ability to accurately type at least 50 WPM - Required - 1 Years
Ability to interview subject matter experts, review and synthesize written documentation, to create process flows and narrative. - Required 4 Years
Strong oral communication skills, one-on-one, in small groups, and with large groups, with personell at all levels in an organization. - Required - 4 YearsClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-05-01 Thread Arpit
Please reply to:- Da Costa,Tricia / tdaco...@compunnel.com / 609-606-9010 Ext.# 1435Job Details:-  Job Title : Technical WriterLocation : Harrisburg, PAExpected Duration of Project : 2 MonthsStart Date : 05/08/2013Interview Type : Personal Duties & Responsibilites : Technical Writer develops & maintains user & technical documentation and project process documentation for Application Teams. TW understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence
Specifically for MMS – the tasks required for the Technical Writer:
• Enhance user training documentation for the MMS applications including documentation required for the operations support. 
• Develop on-line source documentation as appropriate.
• Identify and create documentation and templates needed by the Application Teams.
• Ensure appropriate control access/use of documentation materials.
• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
• Ensure messages and terminology is consistent across all written materials.
• Communicate and work with customer representative as necessary.
• Work with Application Team members to enhance their understanding of end-user and technical documentation.
• Communicate accurate and useful status updates.
• Manage and report time spent on all work activities.
• Identify and track issues, risks and action items.
Skills:
• Ability to work in a team environment
• Strong communication skills; both written and spoken
• Ability to organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
• Ability to research problems before approaching MMS  Project Manager or Team Lead for assistance.
• Ability to Identify and make recommendations around documentation and templates needed by the Application Teams.
• Ability to determine time estimates and schedule for own work and resolve issues in a timely manner.Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-04-19 Thread Arpit
Please reply to:- Da Costa,Tricia / tdaco...@compunnel.com / 609-606-9010 Ext.# 1435Job Details:-  Job Title : Technical WriterLocation : Richmond, VAExpected Duration of Project : 9 MonthsStart Date : 04/25/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Technical Writer
Develops and maintains user and technical documentation and project process documentation for Application Teams.
Technical Writer with 5+ Years of Experience
Responsibilities:
- Main focus will be to document user access roles for all of clients information systems.  This is to include both COTS and internal applications
- Follow a standardized way to document our system access
- Manage multiple assignments simultaneously, while working independently and with others.
- Confer with customer representatives in business units, audit department and development teams.
- Interview business users to become familiar with business processes so they can be incorporated into easy to follow user documentation
Requirements:
- Advanced computer skills in Microsoft Word and Visio.  HTML experience is a plus.
- Must have excellent verbal communication skills.
- Must be flexible and have the ability to interact with all levels of the organization.
- Highly motivated individual able to grasp complex software and learn quickly.
- A sample of prior work must be presented at interview. Please attach a writing sample with the resume if possible.Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-04-19 Thread Arpit
Please reply to:- Minaz Khan / mk...@compunnel.com / 609-606-9010 Ext.# 1405Job Details:-  Job Title : Technical WriterLocation : Salem, ORExpected Duration of Project : 4 MonthsStart Date : 04/26/2013Interview Type : Telephonic Duties & Responsibilites : This contractor must work onsite. Writes a variety of technical articles, reports, brochures, and manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Requires a bachelor's degree in a related area and at least 4 years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected.
Online training needs to be created for a case management application using ADOBE CAPTIVATE. The online training would consist of approximately 100, 5 to 10 minute snippets instructing on processes within the application. Ablity to work within short deadlines that may require hours over 40hrs/week. Need to have experience building online trainings using Captivate.

Skills: 
Adobe Captivate - Need experience building online trainings using Captivate - Expert :5-6 yrs exp.Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-04-18 Thread Arpit
Please reply to:- Dias, Jovy / jd...@compunnel.com / 609-606-9010 Ext.# 1428Job Details:-  Job Title : Technical WriterLocation : Richmond, VAExpected Duration of Project : 9 MonthsStart Date : 04/25/2013Interview Type : Personal Duties & Responsibilites : Technical Writer
Develops and maintains user and technical documentation and project process documentation for Application Teams.
Technical Writer with 5+ Years of Experience
Responsibilities:
- Main focus will be to document user access roles for all of clients information systems.  This is to include both COTS and internal applications
- Follow a standardized way to document our system access
- Manage multiple assignments simultaneously, while working independently and with others.
- Confer with customer representatives in business units, audit department and development teams.
- Interview business users to become familiar with business processes so they can be incorporated into easy to follow user documentation
Requirements:
- Advanced computer skills in Microsoft Word and Visio.  HTML experience is a plus.
- Must have excellent verbal communication skills.
- Must be flexible and have the ability to interact with all levels of the organization.
- Highly motivated individual able to grasp complex software and learn quickly.
- A sample of prior work must be presented at interview. Please attach a writing sample with the resume if possible.Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-04-09 Thread Arpit
Please reply to:- Amit Agarwal / aagar...@compunnel.com / 609-606-9010 Ext.# 1309Job Details:-  Job Title : Technical WriterLocation : Lansing, MIExpected Duration of Project : 12 MonthsStart Date : 05/06/2013Interview Type : Telephonic Duties & Responsibilites : Skills Required:
• 3 years experience as a Technical Writer. 
• 3 years experience in researching and writing Computer System User Guides and System Operator’s Manuals. 
• Ability to communicate technical terminology at a level appropriate to the audience. 
• 3 years experience in participating in business system requirements sessions and writing detailed business requirements and functional design documents. 
• 3 years experience in researching source data by interviewing Subject Matter Experts (SMEs) consisting of System Developers, Functional Analysts, System Architects, Database Administrators, and the AST/ORS Business Clients. 
• 3 years experience in the development and writing of Disaster Recovery and Business Continuity plans. 
• 3 years experience in researching, writing and editing departmental Policies and Procedures. • 3 years experience in providing project management and customer relationship management. 
• Committed to providing a quality product to both the client and the final end user. 
• Detail oriented striving for accuracy, quality and timeliness. 
• Demonstrated ability to work independently as well as working collaboratively in a team environment. 
• 3 years experience with Windows platforms 
• 3 years experience with MS Office Suite (Word, Excel, PowerPoint, Paintbrush),MS Visio, MS Project, SnagIt, Internet Explorer, Adobe Acrobat, Adobe Reader, Adobe Photoshop, Serena Prototype Composer 
• 3 years experience with MS Access, Serena TeamTrack, Perforce, LiveLink, SharePoint 
• Ability to effectively make oral and written presentations and prepare clear and concise metrics graphs and charts. 
• Ability to maintain records, prepare reports a conduct correspondence related to the work. 
• Ability to communicate technical terminology at a level appropriate to the audience. 
Skills Preferred:
• Researching source data by interviewing Subject Matter Experts (SMEs) consisting of System Developers, Functional Analysts, System Architects, Database Administrators, and the AST/ORS Business Clients. 
• Recommending, designing and preparing Policy and Procedure documents, Operations Manuals and Supporting Instructions. 
• Developing Disaster Recovery Plans including Business Continuity and Incident Management Documentation. 
• Creating New Employee Manuals for Development, Operations, and Test Teams. 
• Crating Various Department Forms and Templates. 
• Preparing SOM System Engineering Methodology (SEM) Specification and Design Documents. 
• Creating detailed Business Requirements and Functional Design Documents. 
• Creating and maintaining Database Documentation tracking spreadsheets. 
• Managing multiple priorities and projects simultaneously. 
• Meeting project deadlines while working in a collaborative environment. 
• Communicating effectively (including facilitation of meetings) utilizing multiple media. 
• Providing writing and technical support to the client in their use of a number of Microsoft tools used to create documents, forms, templates, etc. 
• Ability to determine illustration and data flow diagram requirements 
• Creating data flow diagrams using Visio. 
• Ensuring all documentation is compliant with audit requests. Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical Writer

2013-01-24 Thread Arpit
Please reply to:- Ashwini D Teli / at...@compunnel.com / 609-606-9010 Ext.# 1415Job Details:-  Job Title : Technical WriterLocation : Virginia Beach, VAExpected Duration of Project : 6 MonthsStart Date : 01/31/2013Interview Type : Telephonic, Personal Duties & Responsibilites : Client is seeking a Senior Technical Writer in the Technology Services group. 
Client is a large Fortune 500 company in the healthcare space with a focus on the managed care segment of state and federally funded healthcare programs (primarily Medicaid). 
This is an individual contributor role accountable for the creation, and review of the technology service group’s related documents.
This position is for an independent, proactive, experienced technical writer with demonstrated experience managing competing projects and working across multiple project teams.

Description:

Ensure timely and efficient creation/review of documents (source inventory, standard operating procedures for a data warehouse environment, test methods, technical protocols and reports, etc) using an electronic document management system
Contribute  analytical skills, and interpretation of the information to be captured on the documents.
Collaborate with department subject matter experts to ensure the clarity of purpose, scope, and accuracy of document content 
Solicit information from the teams business analyst and project management members 
Possess solid technical acumen on data warehouse solutions, Teradata, and ETL architecture and processes. 
Possess strong knowledge of the Managed Care segment of the Healthcare market (Medicaid in particular, various managed care LOBs, etc.) 
Work effectively with the department manager, document management system and related tools, templates, and procedures in order to ensure an efficient publishing of the documents 
Initiate document review and approval workflows according to the corresponding Quality Documentation procedures 
Ensure a consistent style of presentation of departments documents to maintain quality and ease of review
Qualifications
Basic Qualifications:
Degree in a relevant field
years of experience (minimum) as technical writer in a managed care organization
Proven excellent spoken and written English
Strong verbal, presentation and analytical thinking skills
Documented excellence in advance features of Microsoft Word and ability to work effectively with a document management system
Demonstrated ability to prioritize tasks and complete high-quality documents on aggressive timelines
Experience writing technical documentation for a Data Warehouse team/department.

 
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Compunnel jobs - Technical writer

2013-01-11 Thread Arpit
Please reply to:- Vashishtha, Abhishek / avashish...@compunnel.com / 609-606-9010 Ext.# 1333Job Details:-  Job Title : Technical writerLocation : Allen, TXExpected Duration of Project : 0 MonthsStart Date : 01/18/2013Interview Type : Telephonic Duties & Responsibilites : Technical writer with IT background 
• Primary duties would be to create plan and execute relocation of IT Operational documentation (procedures, technical instruction, etc) from its current repository location to a new location on our Sharepoint site. o Requires not only movement of the actual documentation but reestablishment of appropriate hyperlinks embedded within the documentation. o As part of the movement, would require interfacing with technical owners to ensure most current documentation is in place (refresh existing) o Additionally, would require development of ongoing process to maintain currency of documentation to avoid out of date procedures and technical information. • Excellent communication skills are a must (written, oral) 
• Must be able to quickly establish self and begin progress immediately. 
• Must be able to work under minimal supervision once established 
• Will be expected to supply weekly progress report to management throughout engagementClick here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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Compunnel jobs - Technical writer

2012-11-06 Thread Arpit
Please reply to:- Vashishtha, Abhishek / avashish...@compunnel.com / 609-606-9010 Ext.# 1333Job Details:-  Job Title : Technical writerLocation : Atlanta, GAExpected Duration of Project : 12 MonthsStart Date : 11/13/2012Interview Type : Telephonic Duties & Responsibilites : Develops, writes, and edits material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance. To carry out responsibilities for this position typically requires a four-year degree. Receives assignment from supervisor. Observes production, developmental, and experimental activities to determine operating procedure and detail. Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods. Reviews manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service. Studies blueprints, flow charts, sketches, drawings, parts lists, specifications, mock ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May maintain records and files of work and revisions. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. May arrange for typing, duplication, and distribution of material. May write speeches, articles, and public or employee relations releases.
Skills Required:
Microsoft Office, ASP, Photoshop, DreamWeaver, FLash, Captivate, RObohelp
Skills Preferred : HTML, _javascript_,DB2,SQL,C   and Visual Basic
Click here to see details and upload resume for this job.Click here to see all jobs on jobs.compunnel.com.



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