URGENT HELP: James 2.3.2 not responding after few days of run
Hi, I need an urgent help. We have rolled out James 2.3.2 to production for our email processing application. I see that James getting shutdown (no trace in the phoenix.console) after few days of run. It processes around 100K email a day and sends a good amount of Notification through RemoveDelivery. I have verified the logs but I couldn't find any reason for this abnormal shutdown. I have seen couple of Too Many Open Files errors in smtpserver log and spoolmanager log. But I think those will not bring down the server. Will they ? I am not sure if James is killed by some other Linux process. James is running under a user (eg: james) account with sudo access to run on port 25. Since I don't have root access, what all areas that I look to figure out what the problem is ? If I want to talk to Sys Admin, what all information that I should ask him/her to gather ? James is running on a 4 CPU machine with 8GB RAM. Heapsize of James is set to 4GB. I have configured to run James as service in Linux. I am not sure if our Sys Admin run the chkconfig command. Is there any impact of not running this command ? Please provide your inputs as early as possible.. Thanks Mahesh
AW: URGENT HELP: James 2.3.2 not responding after few days of run
Hi Mahesh to man open files may result in a memory leak. Could the sysadmin monitor the memory? It is a java prozess. Is there a file called hserr*.pid? That is produced if the vm crashes. Ciao Bernd Ursprüngliche Nachricht Von: Mahesh Sivarama Pillai srm...@gmail.com Datum: 27.03.2015 14:18 (GMT+01:00) An: James Users List server-user@james.apache.org Betreff: URGENT HELP: James 2.3.2 not responding after few days of run Hi, I need an urgent help. We have rolled out James 2.3.2 to production for our email processing application. I see that James getting shutdown (no trace in the phoenix.console) after few days of run. It processes around 100K email a day and sends a good amount of Notification through RemoveDelivery. I have verified the logs but I couldn't find any reason for this abnormal shutdown. I have seen couple of Too Many Open Files errors in smtpserver log and spoolmanager log. But I think those will not bring down the server. Will they ? I am not sure if James is killed by some other Linux process. James is running under a user (eg: james) account with sudo access to run on port 25. Since I don't have root access, what all areas that I look to figure out what the problem is ? If I want to talk to Sys Admin, what all information that I should ask him/her to gather ? James is running on a 4 CPU machine with 8GB RAM. Heapsize of James is set to 4GB. I have configured to run James as service in Linux. I am not sure if our Sys Admin run the chkconfig command. Is there any impact of not running this command ? Please provide your inputs as early as possible.. Thanks Mahesh
Re: URGENT HELP: James 2.3.2 not responding after few days of run
Hi Bernd, Thanks for the pointers. Let me ask the Sys admin on these details. Btw, will this memory leak be shown in the logs? I couldn't find any OOM errors in any of the logs. When the issue, happened, our team restarted the server. It will create a new PID rite ? Is there a way we can see the old pids from the james logs ? Thanks Mahesh On Fri, Mar 27, 2015 at 7:33 PM, Bernd Waibel bwai...@intarsys.de wrote: Hi Mahesh to man open files may result in a memory leak. Could the sysadmin monitor the memory? It is a java prozess. Is there a file called hserr*.pid? That is produced if the vm crashes. Ciao Bernd Ursprüngliche Nachricht Von: Mahesh Sivarama Pillai srm...@gmail.com Datum: 27.03.2015 14:18 (GMT+01:00) An: James Users List server-user@james.apache.org Betreff: URGENT HELP: James 2.3.2 not responding after few days of run Hi, I need an urgent help. We have rolled out James 2.3.2 to production for our email processing application. I see that James getting shutdown (no trace in the phoenix.console) after few days of run. It processes around 100K email a day and sends a good amount of Notification through RemoveDelivery. I have verified the logs but I couldn't find any reason for this abnormal shutdown. I have seen couple of Too Many Open Files errors in smtpserver log and spoolmanager log. But I think those will not bring down the server. Will they ? I am not sure if James is killed by some other Linux process. James is running under a user (eg: james) account with sudo access to run on port 25. Since I don't have root access, what all areas that I look to figure out what the problem is ? If I want to talk to Sys Admin, what all information that I should ask him/her to gather ? James is running on a 4 CPU machine with 8GB RAM. Heapsize of James is set to 4GB. I have configured to run James as service in Linux. I am not sure if our Sys Admin run the chkconfig command. Is there any impact of not running this command ? Please provide your inputs as early as possible.. Thanks Mahesh
Re: James:: Move Succesfully Processed Email to a separte directory
Anyone ? On Tue, Mar 24, 2015 at 8:30 PM, Muhammad Ismail it.is.ism...@gmail.com wrote: Hi After processing an email successfully if change its state to some custom processor inside that processor can we copy/ move file to specified directory ? Actually I am trying to figure out how we can copy or move the email which get processed successfully to a separate directory. -- Thanks -- Thanks Muhammad Ismail cell (PAK) : +92.322.5100362 cell (Sweden): +46 700-321-521 e-mail: it.is.ism...@gmail.com This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation.
Re: James:: Move Succesfully Processed Email to a separte directory
There is a ToFolder mailet provided by James (I'm on James 3b5...). Unfortunately, it is not easily subclassable to set the target folder. But I just cloned the entire mailet from the James source, renamed it, and customized it. You can then add whatever logic you need and define the folder that each mail item is to be placed into. Jerry On 3/27/2015 10:25 AM, Muhammad Ismail wrote: Anyone ? On Tue, Mar 24, 2015 at 8:30 PM, Muhammad Ismail it.is.ism...@gmail.com wrote: Hi After processing an email successfully if change its state to some custom processor inside that processor can we copy/ move file to specified directory ? Actually I am trying to figure out how we can copy or move the email which get processed successfully to a separate directory. -- Thanks - To unsubscribe, e-mail: server-user-unsubscr...@james.apache.org For additional commands, e-mail: server-user-h...@james.apache.org
AW: James:: Move Succesfully Processed Email to a separte directory
Hello Muhammad, depends on which version von James you are running. And it depends on the question if you want the mail to store and finish, or store and send further. Also it depends if you want it to be stored in a database, a directory, a imap folder,... I suppose you mean a directory on the local server. A directory is called a File Repository. In version 3 there are some mailets to handle that, see: http://james.apache.org/server/3/dev-provided-mailets.html ToRepository ToMultiRepository ToSenderFolder In version 2 there are some mailets to handle that, see: https://james.apache.org/server/2/repositories.html https://james.apache.org/server/2/provided_mailets.html https://james.apache.org/server/2/ Also here, not sure which version: http://james.apache.org/mailet/standard/mailet-report.html So I think, yes, you could do that. The state of a mail is root, if it is in process. It is error, if something went terrible wrong. And it is ghost, if it will not been sent to another server. Ghost means also, that it will be deleted from memory after handling. Some mailets provide an attribute called passThrough. This decides, if the mail flow will continue to the next matcher/mailet, or not. For example: The standard error processor will just store the file in the error folder (in V2). Greetings Bernd -Ursprüngliche Nachricht- Von: Muhammad Ismail [mailto:it.is.ism...@gmail.com] Gesendet: Freitag, 27. März 2015 16:26 An: server-user@james.apache.org Betreff: Re: James:: Move Succesfully Processed Email to a separte directory Anyone ? On Tue, Mar 24, 2015 at 8:30 PM, Muhammad Ismail it.is.ism...@gmail.com wrote: Hi After processing an email successfully if change its state to some custom processor inside that processor can we copy/ move file to specified directory ? Actually I am trying to figure out how we can copy or move the email which get processed successfully to a separate directory. -- Thanks -- Thanks Muhammad Ismail cell (PAK) : +92.322.5100362 cell (Sweden): +46 700-321-521 e-mail: it.is.ism...@gmail.com This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation. - To unsubscribe, e-mail: server-user-unsubscr...@james.apache.org For additional commands, e-mail: server-user-h...@james.apache.org
Re: AW: James:: Move Succesfully Processed Email to a separte directory
Thanks Bernd for detail reply. I am currently using james version 2.3. I have already write a custom mailet which process emails where host-is-local. All I want is after processing email in my custom mailet, I want to store those email in directory like success-emails Remote dilevry is disabled. After processing email in my custom mailet changin email state to to repositry will work ? On 28 Mar 2015 03:00, Bernd Waibel bwai...@intarsys.de wrote: Hello Muhammad, depends on which version von James you are running. And it depends on the question if you want the mail to store and finish, or store and send further. Also it depends if you want it to be stored in a database, a directory, a imap folder,... I suppose you mean a directory on the local server. A directory is called a File Repository. In version 3 there are some mailets to handle that, see: http://james.apache.org/server/3/dev-provided-mailets.html ToRepository ToMultiRepository ToSenderFolder In version 2 there are some mailets to handle that, see: https://james.apache.org/server/2/repositories.html https://james.apache.org/server/2/provided_mailets.html https://james.apache.org/server/2/ Also here, not sure which version: http://james.apache.org/mailet/standard/mailet-report.html So I think, yes, you could do that. The state of a mail is root, if it is in process. It is error, if something went terrible wrong. And it is ghost, if it will not been sent to another server. Ghost means also, that it will be deleted from memory after handling. Some mailets provide an attribute called passThrough. This decides, if the mail flow will continue to the next matcher/mailet, or not. For example: The standard error processor will just store the file in the error folder (in V2). Greetings Bernd -Ursprüngliche Nachricht- Von: Muhammad Ismail [mailto:it.is.ism...@gmail.com] Gesendet: Freitag, 27. März 2015 16:26 An: server-user@james.apache.org Betreff: Re: James:: Move Succesfully Processed Email to a separte directory Anyone ? On Tue, Mar 24, 2015 at 8:30 PM, Muhammad Ismail it.is.ism...@gmail.com wrote: Hi After processing an email successfully if change its state to some custom processor inside that processor can we copy/ move file to specified directory ? Actually I am trying to figure out how we can copy or move the email which get processed successfully to a separate directory. -- Thanks -- Thanks Muhammad Ismail cell (PAK) : +92.322.5100362 cell (Sweden): +46 700-321-521 e-mail: it.is.ism...@gmail.com This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation. - To unsubscribe, e-mail: server-user-unsubscr...@james.apache.org For additional commands, e-mail: server-user-h...@james.apache.org
AW: AW: James:: Move Succesfully Processed Email to a separte directory
Yes, should work, if the state of the mail is not changed by your code. -Ursprüngliche Nachricht- Von: Muhammad Ismail [mailto:it.is.ism...@gmail.com] Gesendet: Freitag, 27. März 2015 23:10 An: James Users List Betreff: Re: AW: James:: Move Succesfully Processed Email to a separte directory Thanks Bernd for detail reply. I am currently using james version 2.3. I have already write a custom mailet which process emails where host-is-local. All I want is after processing email in my custom mailet, I want to store those email in directory like success-emails Remote dilevry is disabled. After processing email in my custom mailet changin email state to to repositry will work ? On 28 Mar 2015 03:00, Bernd Waibel bwai...@intarsys.de wrote: Hello Muhammad, depends on which version von James you are running. And it depends on the question if you want the mail to store and finish, or store and send further. Also it depends if you want it to be stored in a database, a directory, a imap folder,... I suppose you mean a directory on the local server. A directory is called a File Repository. In version 3 there are some mailets to handle that, see: http://james.apache.org/server/3/dev-provided-mailets.html ToRepository ToMultiRepository ToSenderFolder In version 2 there are some mailets to handle that, see: https://james.apache.org/server/2/repositories.html https://james.apache.org/server/2/provided_mailets.html https://james.apache.org/server/2/ Also here, not sure which version: http://james.apache.org/mailet/standard/mailet-report.html So I think, yes, you could do that. The state of a mail is root, if it is in process. It is error, if something went terrible wrong. And it is ghost, if it will not been sent to another server. Ghost means also, that it will be deleted from memory after handling. Some mailets provide an attribute called passThrough. This decides, if the mail flow will continue to the next matcher/mailet, or not. For example: The standard error processor will just store the file in the error folder (in V2). Greetings Bernd -Ursprüngliche Nachricht- Von: Muhammad Ismail [mailto:it.is.ism...@gmail.com] Gesendet: Freitag, 27. März 2015 16:26 An: server-user@james.apache.org Betreff: Re: James:: Move Succesfully Processed Email to a separte directory Anyone ? On Tue, Mar 24, 2015 at 8:30 PM, Muhammad Ismail it.is.ism...@gmail.com wrote: Hi After processing an email successfully if change its state to some custom processor inside that processor can we copy/ move file to specified directory ? Actually I am trying to figure out how we can copy or move the email which get processed successfully to a separate directory. -- Thanks -- Thanks Muhammad Ismail cell (PAK) : +92.322.5100362 cell (Sweden): +46 700-321-521 e-mail: it.is.ism...@gmail.com This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation. - To unsubscribe, e-mail: server-user-unsubscr...@james.apache.org For additional commands, e-mail: server-user-h...@james.apache.org
AW: URGENT HELP: James 2.3.2 not responding after few days of run
Hi Mahesh, Don't missunderstand: Out-of-file-handle COULD lead to a memory leak, consuming memory time by time. But not NEED to. OOMs will normally been shown in the log, as I know, but we got this only for the heap memory. OOMs normally happen if the heap memory will reach the limit, and yes, we got this in the logs, sometimes. Every time I got an OOM in log, I restarted the server. Just to be sure it keeps running. So I do not have long running servers with a lot of OOM errors. So: no experience with that. But you could also get short on memory for the java classes (Native area, Method area), and I am not sure if this will show up in the log. Never had this with james. I got his when running JIRA long ago, but could not remember the log. The PID (process ID) is something handled by the linux system, it is outside James, and I think you won't find it in log. But the PID is created on startup (phonix.sh), and may be logged in the shell script to somewhere, together with a time stamp. But not in the james logs. If your sysadmins do use a monitoring tool (like nagios or icinga) the may monitor the memory. You could also monitor the memory inside the VM using JMX, but this is a little bit hard to set up. But anyway: the memory may NOT be the problem. So do not spend to much time on that. If you could find a hserr*.pid file, the file will tell the reason for crashing. There is something else I could remember. But with another software. If the log file is stored on a file server (not a local directory), and the file server will reboot, you will loose the log. We got a java process which died, cause the file server has been rebooted at midnight, and the java process lost all mounted directories. After that we made sure that the log directory is always local. And the programm directory too. You may check if your server uses mounted file systems. Greetings Bernd -Ursprüngliche Nachricht- Von: Mahesh Sivarama Pillai [mailto:srm...@gmail.com] Gesendet: Freitag, 27. März 2015 15:17 An: James Users List Betreff: Re: URGENT HELP: James 2.3.2 not responding after few days of run Hi Bernd, Thanks for the pointers. Let me ask the Sys admin on these details. Btw, will this memory leak be shown in the logs? I couldn't find any OOM errors in any of the logs. When the issue, happened, our team restarted the server. It will create a new PID rite ? Is there a way we can see the old pids from the james logs ? Thanks Mahesh On Fri, Mar 27, 2015 at 7:33 PM, Bernd Waibel bwai...@intarsys.de wrote: Hi Mahesh to man open files may result in a memory leak. Could the sysadmin monitor the memory? It is a java prozess. Is there a file called hserr*.pid? That is produced if the vm crashes. Ciao Bernd Ursprüngliche Nachricht Von: Mahesh Sivarama Pillai srm...@gmail.com Datum: 27.03.2015 14:18 (GMT+01:00) An: James Users List server-user@james.apache.org Betreff: URGENT HELP: James 2.3.2 not responding after few days of run Hi, I need an urgent help. We have rolled out James 2.3.2 to production for our email processing application. I see that James getting shutdown (no trace in the phoenix.console) after few days of run. It processes around 100K email a day and sends a good amount of Notification through RemoveDelivery. I have verified the logs but I couldn't find any reason for this abnormal shutdown. I have seen couple of Too Many Open Files errors in smtpserver log and spoolmanager log. But I think those will not bring down the server. Will they ? I am not sure if James is killed by some other Linux process. James is running under a user (eg: james) account with sudo access to run on port 25. Since I don't have root access, what all areas that I look to figure out what the problem is ? If I want to talk to Sys Admin, what all information that I should ask him/her to gather ? James is running on a 4 CPU machine with 8GB RAM. Heapsize of James is set to 4GB. I have configured to run James as service in Linux. I am not sure if our Sys Admin run the chkconfig command. Is there any impact of not running this command ? Please provide your inputs as early as possible.. Thanks Mahesh - To unsubscribe, e-mail: server-user-unsubscr...@james.apache.org For additional commands, e-mail: server-user-h...@james.apache.org
