Re: "Certificate Expired " notice and multiple breaks in service since Nov

[Michael Secord]

You have contact the public Pidgin support list. Pidgin doesn't run any 
services, simply provides the client you're using.


You'll want to contact the owners of the server you're connecting to, a 
quick glance looks like you should probably start at 
https://lightwitch.org/ and try and find contact information for the 
server provider there.


-Michael

On 01/03/2023 22:20, Jack Sidebottom wrote:
Connection was lost and "Certificate expired" notice with opportunity 
to review, reject, or accept available. I accepted, but the 
certificate really needs to be renewed/updated. This failed 
certificate auth. may be cause of broken connections.


Notice saying:  "The certificate for meaveen.lightwitch.org could not 
be validated.  The certificate claims to be from "*.akamaimesh.net" 
instead.  This could mean that you are not connecting to the service 
you believe you are."


Thanks for your untiring efforts to keep this venue available!

I tried desperately to figure out though the site how to report bugs - 
no go. Pulled this email address from the last time I contacted you.




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Re: Privacy - Removal

[Michael Secord]

Phil,

1) This is a community mailing list - not a company.
2) Only companies are required to comply with CCPA.
3) This wouldn't be a verified CCPA request, none of the information you 
provided matches the original information you cite - invalidating this 
as a CCPA request.

4) This isn't a valid CCPA request for deletion even if #3 wasn't met.

   The CCPA applies to for-profit businesses that do business in
   California and meet any of the following:

 * Have a gross annual revenue of over $25 million;
 * Buy, receive, or sell the personal information of 50,000 or more
   California residents, households, or devices; or
 * Derive 50% or more of their annual revenue from selling
   California residents’ personal information.

https://oag.ca.gov/privacy/ccpa

NOTE: I am not a administrator of this list, just a community member who 
also has had to deal with CCPA compliance.


Have a good day.

-Michael

On 8/13/2021 12:05, Phil Yang wrote:

Hello

I am kindly requesting we remove this page on the internet. My personal
information is public and I request to remove it as I am a California
resident

https://lists.pidgin.im/pipermail/support/2010-November/022440.html
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Re: Certificate failures

[Michael Secord]

Assuming you're talking about the certificate errors about google certs, 
running the Hangouts plugin, you're not alone. Mine started up again 
after the update to the newest Pidgin release. Unclear if it's related 
to the upgrade or a coincidence, but they have returned after being 
silent for months.


-Michael

On 4/16/2021 10:02, Phil Smith III wrote:

Are we the only ones getting repeated certificate failures the last few
days? My wife and I both are. Our connection has also been flaky, so I'm
wondering if that's related. If others are getting them, then I'll assume
not.

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Re: inquiry

[Michael Secord]

1) Pidgin is just an application that connects to existing services, and 
provides none itself. There's no privacy concerns there.
    a) You can find the source here if you want to verify: 
https://bitbucket.org/pidgin/main/src/default/
2) Most of the services you listed no longer exist/function 
(AIM/MSN/Yahoo have all been shut down), but many are supported. The 
main page lists the supported protocols, and you can find third party 
protocols here: https://developer.pidgin.im/wiki/ThirdPartyPlugins

3) Pidgin should work with 32-bit windows.

-Michael

On 1/9/2020 17:15, Blue Sky wrote:

I was looking for an app that consolidates all Messaging networks,
do you guys deal with yahoo,msn, aim, mXit,and myspace messanger
and does your app work AT ALL WITH 32bit windows, is it encrypted, and what 
country is it headquartered under - I heard that makes a difference in privacy, 
that some countries eavesdrop ??

thank you
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Re: HTTPS... ?

[Michael Secord]

Eion,

pidgin.im actually isn't. It doesn't auto-redirect and serves validly over
http. Also, the only 2 navbar links that switch you to https are plugins
and development.

-Michael

On Sun, Nov 19, 2017 at 2:29 PM, Eion Robb  wrote:

> Hi there,
>
> It already is HTTPS-only (with HSTS headers to require such).  Which
> website are you looking at that isn't HTTPS?
>
> Cheers,
> Eion
>
> On 20 November 2017 at 10:46, E.M.  wrote:
>
>> Hello,
>>
>> I'd like to suggest to encrypt your website with HTTPS.
>>
>> Let's Encrypt offers certificates for free.
>>
>>
>> Kind regards
>>
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Re: Different statuses

[Michael Secord]

On 4/28/2017 18:57, pid...@alexoren.com wrote:

On 28-04-2017 19:22, David Woolley wrote:

On 28/04/17 23:56, pid...@alexoren.com wrote:

As you can see, offline_msg is a status. And to make it clear, I
often see "extended away" on XMPP contacts, and "invisible" on
Hangouts contacts.


You should never see invisible on remote contacts, as the whole point
about invisible is that it gives the external appearence of being
offline, when you are really online.


And yet, I do.
Really, this depends on the service and their implementation. For 
instance hangouts typically broadcasts an invisible status, as have 
other services I've used. It's not hard and fast like online, away and 
offline are.


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Re: Facebook

[Michael Secord]

Yes, for the github repo, it absolute does. If you read what dequis said 
earlier "What? Did you arbitrarily replace "jgeboski" with "dequis" 
everywhere? None of those urls exist. Please do exactly what the link 
says." or read the installing on nix link 
(https://github.com/dequis/purple-facebook/wiki/Installing-on-*NIX ) 
you'd have noticed that wasn't for the *nix repos.


On 3/31/2017 12:14, Wade Smart wrote:

This says:
As of April 7, 2016, the following repositories have moved:
jgeboski/purple-facebook -> dequis/purple-facebook
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On Fri, Mar 31, 2017 at 1:59 PM, Michael Secord  wrote:


On 3/31/2017 11:57, Wade Smart wrote:

I changed it to:
deb http://download.opensuse.org/repositories/home:/dequis/xUbuntu_16.04
./

That's because you're still using dequis, not jgeboski like you should be.


Still says I have the newest version.

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Linux since June 2005


On Fri, Mar 31, 2017 at 10:27 AM, dequis  wrote:

On 31 March 2017 at 12:19, Wade Smart  wrote:

Changing only the source, this is what I get:

purple-facebook is already the newest version
(20161121~a157645~c9b74a765767~117).
0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded.

Oh, yeah, ubuntu 15.10 has reached end of life back in july 2016. No
new packages are built for it anymore. You're not receiving any
security updates from ubuntu, either. You should update to a supported
release ASAP.

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Re: Facebook

[Michael Secord]

On 3/31/2017 11:57, Wade Smart wrote:

I changed it to:
deb http://download.opensuse.org/repositories/home:/dequis/xUbuntu_16.04 ./

That's because you're still using dequis, not jgeboski like you should be.


Still says I have the newest version.

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Registered Linux Machine: #408606
Linux since June 2005


On Fri, Mar 31, 2017 at 10:27 AM, dequis  wrote:

On 31 March 2017 at 12:19, Wade Smart  wrote:

Changing only the source, this is what I get:

purple-facebook is already the newest version
(20161121~a157645~c9b74a765767~117).
0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded.

Oh, yeah, ubuntu 15.10 has reached end of life back in july 2016. No
new packages are built for it anymore. You're not receiving any
security updates from ubuntu, either. You should update to a supported
release ASAP.

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Re: Problem with facebook (w/ purple facebook)

[Michael Secord]

On 3/29/2017 20:28, Osanda Keshan wrote:

Hi,
The client worked perfectly for years but recently it shows a message 
in the bottom of the buddy list window saying "null value for 
$.viewer_messages.thread.sync_sequence_id". It seems like number of 
online users are updated eventhough user list is not retrieved. Pidgin 
has updated to the latest version, also the purple facebook dlls. 
Tried readding facebook account, also with regular and app passwords. 
This is on windows 7 x64 computer. Please help. Thanks.
It doesn't sound like you have the most up-to-date plugin dll for 
Facebook. This issue was addressed by the developer early this morning. 
The issue on github detailing this can be found here: 
https://github.com/dequis/purple-facebook/issues/306


The updated dll that you need to use can be found (and is also linked 
from the issue above) here: 
https://github.com/dequis/purple-facebook/wiki/Installing-on-Windows




Inline image 1


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Re: Facebook connection error- Null Value

[Michael Secord]

This was fixed much earlier today, on the GitHub where the plugin is living
currently.

https://github.com/dequis/purple-facebook/wiki

---
Sent from my mobile device. Please excuse the brevity and any errors.

On Mar 29, 2017 12:51, "Wade Smart"  wrote:

> Null value for $.viewer.message_threads.sync_sequence_id
>
> I thought it was working earlier this morning but doing some searches
> Im seeing this in several forums but so far no solutions.
>
> Im on Ubuntu 16.04 and pidgin is 2.10.12
>
> --
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> Registered Linux Machine: #408606
> Linux since June 2005
>
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Re: FB connection stopped as of this morning

[Michael Secord]

On 9/10/2015 11:31 AM Wade Smart  said unto 
support@pidgin.im :



So after installing the patch for facebook to work Ive had no problems.
Installed it on all my clients systems as well. This morning every one
of them stopped. So Im just reaching out to see if others are having a
problem. I was hoping this update would have helped long term.

If by the patch you mean the purple-facebook plugin here: 
https://github.com/jgeboski/purple-facebook -- things are still working 
for me as of this morning.



Wade

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Re: Pidgin status incorrect

[Michael Secord]

On 6/2/2015 3:55 PM Mark Riesenberger  said unto 
Michael McConville  and support@pidgin.im:



Dear Michael,

I worked with the client remotely using TeamViewer.

We did a complete uninstall and reinstall of Pidgin using your download.

We set up a new account for her and still had the same results.  When she sets her status 
to "Away" she still is Available on my Pidgin.  When I change my status to 
Away, the change shows up right away on her Pidgin.

I have attached a pic of a status hover from my Pidgin for her account. It 
shows that she has multiple statuses. We're both using the same version.

What should be the latest server version? I'll see if I can work the problem 
with Stanford ITS.


Mark,

This is because the user has two devices that are connected to that XMPP 
acccount. Since one of the devices has a status of available, the server 
is overriding the away status and still showing them as available.




Thanks.

Sincerely,


Mark Riesenberger
Manager, Desktop Computing
Department of Radiology
Stanford University






- Original Message -
From: "Michael McConville" 
To: "Mark Riesenberger" 
Cc: support@pidgin.im
Sent: Tuesday, June 2, 2015 11:27:03 AM
Subject: Re: Pidgin status incorrect

Let us know if the problem continues. This could also be a problem with
the server, though, which would have nothing to do with Pidgin. Make
sure that the server Pidgin is connecting to is maintained and has
updated software.

Michael

On Tue, Jun 02, 2015 at 11:04:25AM -0700, Mark Riesenberger wrote:

Dear Pidgin Support Group,
One of our clients in the Finance section reports: "Quite a few of us
are on Pidgin and have the same problem. My status shows that I'm
always "available" even if I manually set it as being "away".  Even
after I quit the application and shut down my laptop, I'm still
"available". Please help fix."
I have advised her to download the latest version of Pidgin and report
back to me if the problem persists.

Sincerely,

Mark Riesenberger
Manager, Desktop Computing
Department of Radiology
Stanford University



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Re: having password issue with logging into Pidgin

[Michael Secord]

On 2/25/2015 2:40 PM Jeff Jones  said unto 
support@pidgin.im:

having password issue with logging into Pidgin

Is there a way to reset my password


Yes. Contact your IT department.


<<...>>

JEFF JONES |Manager

Oracle- Higher Education & Research

414-617-3234

Business Intelligence and Analytics

*<<...>>*



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Re: Pidgin status

[Michael Secord]

On 1/30/2015 3:22 PM Dhinesh Sadhwani  said 
unto support@pidgin.im:


I use Pidgin inside of Oracle along with other apps.  But my Status 
does not automatically update based on my Outlook calendar.  E.g. when 
I am in a meeting that is booked in the my Outlook calendar, and I am 
on the phone, the status used to change from “Available” to “In a 
Meeting”.


But recently this status stopped updating automatically and I have to 
manually change to/from Busy status.


Should I uninstall/reinstall the Pidgin client?  Or is there a setting 
I need to tweak?


You need to contact Oracle's internal IT department. This public mailing 
list has no access to the Oracle servers or setup. While you contact 
them, please also explain to them why you contacted this community 
support mailing list first so their policies can be updated.

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Re: 2.10.9 (on Linux) Broke internal certificates

[Michael Secord]

On 1/6/2015 12:22 PM Joss, Kirby A.  said 
unto support@pidgin.im :



Our internal Spark IM system uses self-signed certs which are un-expired and 
stil work with RHEL 6.6 Pidgin 2.7.9-27el6 on my Linux workstation and older 
Pidgins on Windoze. When Mint 17 updates provided Pidgin 2.10.9, not only did 
it pronounce only our internal cert invalid, but there is no apparent provision 
to over-ride and accept it anyway. I can still monitor gmail, yahoo, and even 
AOL (all expendable at work) but being off the corporate system is 
unacceptable, so I'm now looking for a replacement generic IM client that works 
on the ubuntu family of *nix.

2.10.9 is an old release with (I'm pretty certain known) cert issues, 
which is why 2.10.10 was pushed and subsequently 2.10.11.


You should upgrade your installation and see if your issue is resolved.

Changelog with the notes: https://developer.pidgin.im/wiki/ChangeLog




Notice: The information and attachment(s) contained in this communication are 
intended for the addressee only, and may be confidential and/or legally 
privileged. If you have received this communication in error, please contact 
the sender immediately, and delete this communication from any computer or 
network system. Any interception, review, printing, copying, re-transmission, 
dissemination, or other use of, or taking of any action upon this information 
by persons or entities other than the intended recipient is strictly prohibited 
by law and may subject them to criminal or civil liability. Carilion Clinic 
shall not be liable for the improper and/or incomplete transmission of the 
information contained in this communication or for any delay in its receipt.


This means nothing to a mailing list.

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Re: Log on

[Michael Secord]

On 12/18/2014 10:39 AM Bobbie Williams  
said unto support@pidgin.im:


Hi,

I changed my VPN password and now unable to log into Pidgin.

Talk to your internal IT department. This mailing list has *no idea* 
about Oracle's setup.


Please also direct them how you thought this was the appropriate outlet 
for your question so it can be remedied.


Thanks,

Bobbie



Roberta (Bobbie) Williams | RFx Consulting Deal Manager

Phone: +17812386997

*Oracle *RFx Deal Management Group

10 Van de Graaff Drive | Burlington, MA 01830

Oracle is committed to developing 
practices and products that help protect the environment



-Michael
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Re: press TAB to change convo tabs?

[Michael Secord]

---
Sent from my mobile device. Please excuse the brevity and any errors.
On Nov 15, 2014 12:37 AM, "Linus Arver"  wrote:
>
> Hello list,
>
> After many years of not using Pidgin, I'm back at it again.
>
> I'm aware that you can use CTRL+TAB to change conversation tabs, but I
> propose the following (optional?) behavior:
>
> * Pressing TAB in an empty (pristine) conversation entry box should
>   act just like CTRL+TAB.
>
> I propose this because I cannot imagine why anyone would ever want to
> send an IM with a ton of leading whitespace that tabs give you. And,
> it's not something like the spacebar key that can easily be mispressed,
> leading to a mistell if the convo tab is changed unintentionally.
>
> Personally, I'd like to disable the tab key altogether from the entry
> box and permanently map it to CTRL+TAB, as I've never had the need to
> type tabs mid-sentence. But, I imagine I could be in the minority in
> this one --- who knows?
>
A big reason for tab to maintain current functionality is the fact that
pidgin supports IRC which makes heavy use of tab completion for nicknames.

> Please CC me as I'm not subscribed here.
>
> -L
>
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Re: Facebook Video Calling

[Michael Secord]

On 11/11/2014 3:01 PM Wade Smart  said unto Miguel 
Ramalho  and "support@pidgin.im" :



I thought fb video was only available on windows computers.



Voice/Video currently does not work on windows per the FAQ: 
https://developer.pidgin.im/wiki/Using%20Pidgin#WhenwillvoiceandvideobeimplementedonWindows



--
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Registered Linux Machine: #408606
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On Tue, Nov 11, 2014 at 2:00 PM, Miguel Ramalho  wrote:

Dear Sir/Madam,

Is there any version, even paid, that can receive and make calls trough
facebook?

Thank You
Miguel Ramalho

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Re: Pidgin - WhatsApp

[Michael Secord]

On 11/3/2014 12:17 Domenico Trizio  said unto 
Pidgin Support List :

Thanks.
Do you know a way to contact the developer?
His website does not provide contact.


That would also be the link given below. The "Issues" page.

https://github.com/davidgfnet/whatsapp-purple/issues


> Date: Mon, 3 Nov 2014 17:08:16 +
> From: for...@david-woolley.me.uk
> To: dtri...@hotmail.com
> CC: support@pidgin.im
> Subject: Re: Pidgin - WhatsApp
>
> On 03/11/14 16:08, Domenico Trizio wrote:
> > Thank you but I do not understand your answer.
>
> Please reply to the list, not to me.
>
> The WhatsApp support for Pidgin was not created by the developers of
> Pidgin, and is not listed as being included in the standard version of
> Pidgin. It is therefore not supported on this mailing list. The only
> information about support for it that is available is the link that I
> provided.
>
> >
> >
> > > Date: Mon, 3 Nov 2014 16:01:37 +
> > > From: for...@david-woolley.me.uk
> > > To: dtri...@hotmail.com; support@pidgin.im
> > > Subject: Re: Pidgin - WhatsApp
> > >
> > > On 03/11/14 15:48, Domenico Trizio wrote:
> > >
> > > > I ask you, please, if it is to you the following error:
> > > > Pidgin - WhatsApp
> > >
> > > WhatsApp is a third party plugin. Any support information would 
be at

> > > https://github.com/davidgfnet/whatsapp-purple/
> > >
> > 


> >
> > Good Morning.
> > Using Pidgin and I'm really excited.
> > I ask you, please, if it is to you the following error:
> > Pidgin - WhatsApp
> > I can not send files to a group chat.
> > In fact, for a single contact has enabled the "send file" while it is
> > not enabled
> > to a group chat.
> > It is a fault of the version I have?
> > Thank you for the attention you will dedicate myself. have a nice day.
> >
> >
>

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Re: Pidgin Help - How to capture status log of buddies on my screen

[Michael Secord]

On 10/16/2014 04:38 Shaun Machado  said unto 
support@pidgin.im:


Hi Team,

Need your help.

I want to know how to have status ( Away, logged out / logged back in 
etc with time ) of my buddies captured in Pidgin on my screen.


I used to have this option enabled in my old system, since I moved to 
new laptop I’m not able to recall how to enable above said setting.


I’m currently using Version 2.10.9 . Do I have to move to older 
version to have this enabled ?


You're probably looking for the "Buddy State Notification" plugin. If 
you enable this, it's likely going to give you the functionality you're 
looking for.


-Michael


Regards,

cid:image001.gif@01CE6167.174E5B60
*SHAUN MACHADO***|***Team Lead*, Customer Data Integrity - EMEA
Phone: +91-8040286715*
*Oracle India Pvt Ltd - Customer Operations
Prestige Technology Park | Mercury Block | Bangalore - 560029, INDIA.

cid:image002.gif@01CE6167.174E5B60 



Oracle is committed to developing practices and products that help 
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Re: Popup problem

[Michael Secord]

On 9/30/2014 10:37 Mikael Svensson  said 
unto Michael Secord :

Hi Michael!

Nice name ;)

Thanks :)


No I'm afraid you misunderstood, I'm talking about when I get a new 
chat the whole window used to popup and I would see it clearly. It 
came in front of any program I had open so I wouldn't miss it.


As I said on windows 8 it only flashes a bit on the program icon at 
the bottom of the screen.


I wish to get the popups again if it's possible.

I did misunderstand. The option you may be looking to tweak is in the 
Preferences "Interface" tab. Check the "conversation window" options and 
make sure that "minimize new conversation windows" isn't checked and 
"hide new conversation windows" is set to "never" and this might get you 
what you want.

Best regards

Mikael Svensson

Please reply back to the list not me directly so the information is out 
there for everyone and if others have ideas they can help :)


-Michael

Skickat från min iPhone

30 sep 2014 kl. 16:25 skrev Michael Secord <mailto:gizmokid2...@gmail.com>>:




On 9/30/2014 06:00 Mikael Svensson  said 
unto :

Hi!
My name is Mikael and i am a user of pidgin. I have just gotten a 
new computer (windows 8) and cant find where to fix te popup 
problem. On windows 7 i got the popups but now i cant get them. All 
that happens is that pidgin flashes a bit telling me theres a new 
conversation, but i will and have missed this a few times already.
Please get back to me how i can, on windows 8, do so i get popups 
when there’s a new conversation.

Mikael,

It sounds like the plugin you're looking for is Guifications (if 
you're talking about the little toaster popup in the corner of your 
screen) and it can be found here: https://www.guifications.org/


-Michael


Best reguards
Mikael Svensson
mikael.svens...@packbud.com





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Re: Popup problem

[Michael Secord]

On 9/30/2014 06:00 Mikael Svensson  said 
unto :

Hi!
My name is Mikael and i am a user of pidgin. I have just gotten a new 
computer (windows 8) and cant find where to fix te popup problem. On 
windows 7 i got the popups but now i cant get them. All that happens 
is that pidgin flashes a bit telling me theres a new conversation, but 
i will and have missed this a few times already.
Please get back to me how i can, on windows 8, do so i get popups when 
there’s a new conversation.

Mikael,

It sounds like the plugin you're looking for is Guifications (if you're 
talking about the little toaster popup in the corner of your screen) and 
it can be found here: https://www.guifications.org/


-Michael


Best reguards
Mikael Svensson
mikael.svens...@packbud.com



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Re: Remove Buddy

[Michael Secord]

On 9/24/2014 11:41 VERONICA FARIA  said unto 
support@pidgin.im:



Hello
I am able to Remove the Buddy name, but the next time I log into Pidgin,
the name is back in the group.
How do I remove the name so it stays off the list?



You contact your internal IT help desk. Also explain to them how you 
thought that this list could help you with your Oracle messaging account.


This list has *no* idea how Oracle's system works yet Oracle employees 
continue to email this list for help.



Thank you
Veronica


-Michael

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Re: Remove Buddy

[Michael Secord]

On 9/24/2014 11:41 VERONICA FARIA  said unto 
support@pidgin.im:



Hello
I am able to Remove the Buddy name, but the next time I log into Pidgin,
the name is back in the group.
How do I remove the name so it stays off the list?



You contact your internal IT help desk. Also explain to them how you 
thought that this list could help you with your Oracle messaging account.


This list has *no* idea how Oracle's system works yet Oracle employees 
continue to email this list for help.



Thank you
Veronica


-MIchael

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Re: I Lost all connection to Pidgin and all my contacts as of this week.

[Michael Secord]

On 8/28/2014 09:20 gordon dion  said unto 
support@pidgin.im:



Did something change? How do i reinitialize Pidgin?



By contacting your Oracle internal IT support. This is a public mailing 
list for Pidgin who does not have any information on Oracle's configuration.


While you're contacting them for assistance, please tell them how you 
managed to reach out to this address for support instead of using the 
appropriate internal support channels for assistance.


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Re: automatic startup at power on

[Michael Secord]

  
  

On 6/24/2014 7:42 AM Gregory
   said unto support@pidgin.im:


  

  Is there a way to automatically start Pidgin at pc
power-on??

  
  Would appreciate if anyone knows the answer - thanks.
  

Gregory
  


You didn't specify your operating system, but assuming it's windows,
you simply need to go to Plugins > Windows Pidgin Options >
Configure Plugin and check "Start Pidgin on Windows startup" to get
the desired results.

-Michael
  


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Re: unable to access account

[Michael Secord]

On 6/19/2014 19:24 Shauna Ivery  said unto 
support@pidgin.im :



I was not asking for the password to be sent I was advising that I have sent 
request to reset twice and have not been sent the link to do that . So please 
advise why the link has not been sent and if it has been sent and I have not 
received it then is there a way to delete the entire profile and start over ?



David's earlier response still stands. Pidgin does not operate any 
services, thusly this community mailing list has absolutely zero access 
to any service providers and thusly username and password information, 
including reset requests, cannot be fulfilled in any fashion by this 
mailing list.


Again, reaching out to the support for whatever service provider you're 
using is the best course of action. This list cannot help in any fashion.



-Original Message-
From: David Woolley [mailto:for...@david-woolley.me.uk]
Sent: Thursday, June 19, 2014 6:04 PM
To: Shauna Ivery; support@pidgin.im
Subject: Re: unable to access account

On 19/06/14 22:51, Shauna Ivery wrote:

Username is siv...@firstcomm.com  forgot
password - request new password but was not sent to email on file -
siv...@firstcomm.com . Please advise
thanks


Contact your service operator.

Asking on this mailing list is like asking Microsoft to reset your bank 
password just because you use Internet Explorer to access their online banking.


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Re: Window Docking / Maximize Issue

[Michael Secord]

  
  

On 6/6/2014 2:18 PM Mike Smith
   said unto support@pidgin.im
  :


  
  
  
  
Is there an open ticket for window docking
  / maximize issues?
 
When Pidgin is open it is effecting other
  applications by not allowing them to maximize to the full
  resolution of the monitory occupied by Pidgin.  Even if Pidgin
  is minimized, the other applications will not be allowed to
  maximize to the full resolution of the monitor.  Only if
  Pidgin is closed will the other applications be allowed to
  maximize to the full monitor resolution.
 
Version 2.10.9 (libpurple 2.10.9) running
  on Windows 8.1.  But, I’ve seen this issue with other versions
  of Windows.
 
Thanks
 
Mike
  


You're likely seeing the result of the dockable buddy list. This can
be turned on/off in "Windows Pidgin Options" plugin. (Tools ->
Plugins -> Windows Pidgin Options -- Dockable Buddy List).

-Michael
  


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Re: Fwd: Issues logging into Gtalk

[Michael Secord]

  
  

On 3/17/2014 12:44 Arie Vayner
   said unto support@pidgin.im:


  
Hi,

  Started today, March 17th


Windows 8, Pidgin 2.10.9 (libpurple 2.10.9)


Getting "Internal Server Error" message when I try to
  re-enable the account.

  

Here are some debugs:



  (09:40:40) account: Connecting to account a@gmail.com/.
  (09:40:40) jabber: Sending (a@gmail.com): 
  (09:40:40) jabber: Sending (a@gmail.com): 
  (09:40:40) jabber: Sending (a@gmail.com): 
  (09:40:41) jabber: Sending (ssl) (a@gmail.com): 
  (09:40:41) jabber: Sending (ssl) (a@gmail.com): password
removed
  (09:40:42) jabber: Sending (ssl) (a@gmail.com): 
  (09:40:42) jabber: Sending (ssl) (a@gmail.com): 
  (09:40:42) jabber: Recv (ssl)(137): a@gmail.com/7198F3C5
  (09:40:42) jabber: Sending (ssl) (a@gmail.com/7198F3C5):

  (09:40:42) jabber: Sending (ssl) (a@gmail.com/7198F3C5):
>
  (09:40:42) jabber: Sending (ssl) (a@gmail.com/7198F3C5):
>
  (09:40:43) jabber: Recv (ssl)(330): gmail.com/7198F3C5"
from="gmail.com">http://jabber.org/protocol/disco#info"/>status=CLIENT_ERROR
  (09:40:43) jabber: Sending (ssl) (a@gmail.com/7198F3C5):

  (09:40:43) jabber: Sending (ssl) (a@gmail.com/7198F3C5):

  (09:40:43) jabber: Sending (ssl) (a@gmail.com/7198F3C5):
>
  (09:40:43) jabber: Recv (ssl)(286): gmail.com/7198F3C5">status=CLIENT_ERROR
  (09:40:43) account: Disconnecting account a@gmail.com/ (006E6168)
  (09:40:43) jabber: Sending (ssl) (a@gmail.com/7198F3C5):






  

  

As stated in the 3rd to last line in your debug line,
"Service-unavailable" - Google is currently having issues with the
Gtalk services. The error will go away once they resolve them.

-Michael


  

  


Thanks

Arie
  


  
  
  
  
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Re: Error Message

[Michael Secord]

  
  

On 3/17/2014 12:08 Michelle Smith
   said unto support@pidgin.im:


  
  
  
  
  
I keep getting error messages - how do I
  fix this?
 
XMPP Message Error
Message delivery to @providastaff.com
  failed: status=APPLICATION_ERROR (Code 503)  
 
  

This is an issue with Google's servers currently. The best thing you
can do is wait until they resolve it on their end.

-Michael


  
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Smith, Director of Finance
  
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Re: Internal Server Error - Pidgin application

[Michael Secord]

  
  
On 3/17/2014 12:03 Dominik Karczewski 
said unto support@pidgin.im :

  
  
  
  
I am getting internal server error with
  google chat on pigin. Please restart your services…
  
  

Pidgin doesn't run any chat service servers. They're run by the
respective services themselves. This error is coming from Google
themselves, not Pidgin, it's just relaying the message.

They seem to be currently experiencing issues.

-Michael

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Re: Facebook connection problem

[Michael Secord]

  
  

On 2/4/2014 8:55 AM Jim Axelson
   said unto support@pidgin.im:


  
  
  
  
  
HI ,
    Since I updated to Pidgin 2.10.8 I cannot
  connect to my Facebook messaging.   Is this a known problem
  with 2.10?
 
Jim Axelson
Quality Assurance Analyst
Wycliffe Bible
  Translators
jim_axel...@wycliffe.org

  

Jim,

Yes, it was a known issue with 2.10.8. 

2.10.9 was released yesterday to address this issue. Upgrading
should take care of this.

-Michael
  


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Re: New User, Discouraged.

[Michael Secord]

  
  

On 1/29/2014 4:24 PM Mat Leblanc
  <0mat.l...@gmail.com> said unto support@pidgin.im:


  Hello, I am new to Pidgin and XMPP. I am trying to
combine my Skype, Facebook, Google Hangouts, and Steam chat
using Pidgin. After 2 hours and not being able to connect to
anything I'm starting to realize why this kind of thing isn't
popular. Am I wasting my time trying to use Pidgin to this end?
  

Steam chat and Skype are both non-open, non-standard protocols.
There is a plugin for Skype that states it should integrate the chat
with Pidgin, though Skype has to be running in the background, and
isn't officially supported. To my knowledge there isn't a plugin for
Steam like there is for Xfire, but I could be wrong.

Google chat should be pretty easy, there's even a protocol option
for it in the accounts menu
(https://developer.pidgin.im/wiki/Using%20Pidgin#HowdoIuseAIMMSNYahooGoogleTalkJabberXMPPICQoranyotherprotocol

). Facebook should work via XMPP
(https://www.facebook.com/sitetour/chat.php ).

-Michael
  


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Re: Pidgin for windows rt?

[Michael Secord]

On Jan 14, 2014 9:42 PM,  wrote:
>
> Will there be a Pidgin for Windows Phone then?

Please reply to the support list not me directly.

This is also likely not a possibility due to the difference in architecture
of the operating systems which would require significant effort to
accommodate, assuming it could be done.

>
> Sent from Windows Mail
>
> From: Michael Secord
> Sent: Tuesday, January 14, 2014 7:47 PM
> To: Klearchos-Angelos Gkountras, support@pidgin.im, jack2ja...@gmail.com
>
>
> On 1/14/2014 19:55 Klearchos-Angelos Gkountras  said unto
> support@pidgin.im, jack2ja...@gmail.com:
>
> > please reply to all recipients.
> >
> > what is windows rt fistly ? but you can ask that question to
> > de...@pidgin.im ..
> >
> > On 01/15/2014 12:54 AM, jack2ja...@gmail.com wrote:
> >> Hello! I was wondering if Pidgin will ever be available on windows rt?
> >>
> >>
>
> I'm not a developer of the project, but chances are probably not.
> Windows RT is a small market and has already been announced by Microsoft
> that it will not continue as they are merging that platform with the
> Windows Phone platform.
>
> Sadly, Windows 8 RT is not the same operating system as regular Windows
> 8 (or Surface Pros) and cannot run standard windows applications.
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Re: Pidgin for windows rt?

[Michael Secord]

On 1/14/2014 19:55 Klearchos-Angelos Gkountras  said unto 
support@pidgin.im, jack2ja...@gmail.com:



please reply to all recipients.

what is windows rt fistly ? but you can ask that question to
de...@pidgin.im ..

On 01/15/2014 12:54 AM, jack2ja...@gmail.com wrote:

Hello! I was wondering if Pidgin will ever be available on windows rt?




I'm not a developer of the project, but chances are probably not. 
Windows RT is a small market and has already been announced by Microsoft 
that it will not continue as they are merging that platform with the 
Windows Phone platform.


Sadly, Windows 8 RT is not the same operating system as regular Windows 
8 (or Surface Pros) and cannot run standard windows applications.


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Re: Best private server to replace MSN/WLM?

[Michael Secord]

On Aug 12, 2013 4:54 PM,  wrote:
>
> Hi. I'm looking for suggestions for the best private, open source, and
free
> chat server to use with Pidgin, preferably one that supports file tranfers
> and offline messaging, if any. The server would be on linux and the
clients
> are all win 7. I can't seem to find that sort of simple intel browsing
> around the web and I assume there must be people here doing the same.

Personally, I'd suggest something XMPP based like openfire. They have
servers for both *nix and windows, at least win setup was very
straightforward and pidgin worked without issues. Pair that with something
like OTR and secure ports/protocol and you should be pretty set I imagine.

>
> I used Pidgin and MSN for personal inter-office chatting. MSN has been
100%
> dead for us for about a week now so it's time to replace it. I don't have
to
> connect to anyone on the outside. I emailed Oracle tech support but they
> have never heard of Pidgin. Just kidding ;)

We're sorry, our internal policies forbid us from recognizing any humor,
but hey, it's just policy! ROFLCOPTER!

-Michael
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Re: Can't connect to MSN account

[Michael Secord]

On Jul 21, 2013 5:53 PM, "Makoto"  wrote:
>
> I don't know... I had this problem, with the same error, last Monday...
but by Wednesday, Pidgin was connecting to MSN, again, and I haven't had
any issues since.
>
> To be honest, I'm surprised we've been able to connect to MSN for this
long.  Didn't Microsoft give a definitive shutdown date?
>
> (Well, that and I'm not sure I want to use Skype.)
>

I had issues early in the week and worked for a bit on Wednesday and then
my accounts stopped working by Thursday morning and haven't worked since.
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Re: Can't connect to MSN account

[Michael Secord]

As this started this week, it's likely due to the fact that Microsoft moved
live messenger to Skype and have finally shut down their old services.
There's no way around this currently and pidgin will not support Skype as
the protocol is not public.

-Michael
On Jul 21, 2013 5:39 PM, "Karen"  wrote:

> Hi
>
> ** **
>
> I’ve used Pidgin before to connect with my Windows Live Messenger (now
> Skype), but not I’m getting the message: Windows Live ID
> authentication:Invalid response and can’t connect.[
>
> ** **
>
> I have another friend experiencing this same issue.
>
> ** **
>
> Please help.
>
> ** **
>
> Thanks!
>
> ** **
>
> Karen**
>
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Re: Pidgin and store password

[Michael Secord]

In this FAQ you will find the answers you seek.

https://developer.pidgin.im/wiki/PlainTextPasswords

-Michael

On 4/18/2013 4:24 PM xxl xxl  said unto 
support@pidgin.im :

Hello



I read un article on the internet pidgin store password without 
encryption.


http://www.ubuntubuzz.com/2011/03/how-to-hack-pidgin-risky-password.html

After reading this I go to /home/.purple/account.xml and show password 
wich is bad. I go to manage account, I have delete account and 
recreate without check remember password. I use Ubuntu 12.04



Why password isn`t encrypted? How make password secure?


Tks and I wait your answer.


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Re: Issues with Pidgin

[Michael Secord]

  
  
Christine,

We cannot give you your username and password. You will need to
contact your internal Oracle IT department for this. In doing so
will you also please have them correct their policies so this is
clear in the future and people don't email us for issues we cannot
help with.

-Michael

On 4/1/2013 3:21 PM Christine Papazian
   said unto support@pidgin.im:


  
  
  
  
  
Hello,
 
I am new to Oracle and just tried logging
  into my Pidgin account.  Could you please assist me with my
  login and password info.  I can pull up the Pidgin window,
  however the “New Instant Message” and “Add Buddy” options on
  the drop-down menu are not available to me.
 
Thanks,
Christine
 
 

  Christine
Papazian | Healthcare Account Manager
Direct: +1 781 744 0583 | Mobile: +1 617 304 8832 
8 Van de Graaff Drive | Burlington, MA 01803 
christine.papaz...@oracle.com
 
  
  
  
  
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Re: Search box.

[Michael Secord]

Maciej Opasinski wrote:

Hey

suggestion for ya, I've got like 200 buddies on my list, a search box
at the bottom of pidgin would be useful to find the buddy I'm looking
for instead of scrolling down the list.

Simply click in the buddy list and start typing :)


Cheers
Matt

-Michael

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Re: problems with MSN certificate chain

[Michael Secord]

As it is, I've noticed this MSN popup the last few days, but today I 
haven't been prompted with it, so maybe the issue is already resolved on 
MSN's side?


Ethan Blanton wrote:

David Woolley spake unto us the following wisdom:

Looking at the certificate, I think the problem is that the
certificate is for contacts.msn.com, but the server is
local-bay.contacts.msn.com. An earlier certificate for a server in
the contacts.msn.com domain (omega.contacts.msn.com) seems to be a
wild card certificate (Subject: *.contacts.msn.com).

Although the lack of wild card may be a problem, based on off list
information from Matthias, it looks like Pidgin doesn't use the OS
root certificates, even on Windows.

Pidgin doesn't use the OS root certificates *only* on Windows.

Ethan

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Re: TAKE ME OFF OF THIS EMAIL CHAIN

[Michael Secord]

  
  
Well,

First off you don't have to "yell" at a community support list that
can't do what you want in the first place.

Second, as you were told previously, at the bottom of every email
that you receive is a link to unsubscribe, with text that even
mentions this. I've included a screenshot to illustrate this for
you.



Good day.

On 1/7/2013 11:51 AM Carrie Smith
   said unto support@pidgin.im:


  
  
  
  
I HAVE REQUESTED ON SEVERAL OCCASIONS TO ME
  REMOVED FROM THIS LIST VIA THIS EMAIL AND YOU WEBSITE.
 
REMOVE MY EMAIL ADDRESS STRAIGHT AWAY.
 
Carrie C. Smith
Accounting
  Manager
PetFlow, Inc.
1140 Broadway
New York, NY
10001
(347) 344-6284 x
238
car...@petflow.com
http://www.petflow.com/
ü Please
  consider the environment before printing this e-mail.
 
  
  
  
  
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Re: question, it would be important to help

[Michael Secord]

Unless you run wine, this isn't going to help, PortableApps is strictly a
windows based project that more often than not works with Wine.
On Dec 29, 2012 9:04 PM, "Tres Finocchiaro" 
wrote:

> http://portableapps.com/apps/internet/pidgin_portable
>
> On Sat, Dec 29, 2012 at 3:28 PM, János  wrote:
>
>> I would like more help, whether it is possible to use Pidgin on linux USB
>> flash drive so as not to leave any trace on the computer?
>>
>> How should it be done?
>>
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>
>
>
> --
> - tres.finocchi...@gmail.com
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Re: Problems with Windows 7?

[Michael Secord]

Please reply to the list and not directly to me to ensure those that can 
help see this.


As for the error, I'm not entire sure what would cause it, but some 
others from the list may know.


-Michael

On 11/27/2012 2:17 PM Shannon Pohrte  said unto 
gizmokid2...@gmail.com:

Hi Michael,
Pidgin will normally open up to an IRC chat page automatically when I 
start my machine.  Normally it will be open for a few moments and then 
it will say Pidgin is no longer working and will have to be shut down. 
  I have a choice to check online to solve the problem or close the 
program.  Checking online never helps. Here is the error I received:


Problem signature:
  Problem Event Name:APPCRASH
  Application Name:pidgin.exe
  Application Version:2.10.6.0
  Application Timestamp:4ff710e0
  Fault Module Name:libymsg.dll
  Fault Module Version:0.0.0.0
  Fault Module Timestamp:4ff710e0
  Exception Code:c005
  Exception Offset:125a
  OS Version:6.1.7601.2.1.0.256.48
  Locale ID:1033
  Additional Information 1:0a9e
  Additional Information 2:0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:0a9e
  Additional Information 4:0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
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If the online privacy statement is not available, please read our 
privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

I appreciate any help.  Thanks.

Shannon

*** 


Work like you don't need the money.
Love like you've never been hurt.
Dance like nobody's watching.
Sing like nobody's listening.
Live like it's Heaven on Earth.

From the point of ignition to the final drive, the point of the 
journey is not to arrive, anything can happen. - Rush

**

> Date: Tue, 27 Nov 2012 12:52:30 -0500
> From: gizmokid2...@gmail.com
> To: support@pidgin.im
> Subject: Re: Problems with Windows 7?
>
> Shannon,
>
> Without further information it is near impossible to help you. Can you
> provide us with the error you're getting (if any) and what you're doing
> when it crashes?
>
> -Michael
>
> On 11/27/2012 11:41 AM Shannon Pohrte  said unto
> support@pidgin.im:
> > Hello,
> > It seems ever since I upgraded to Windows 7, pidgin keeps crashing.
> > Any ideas on how to fix this? I do have the latest version of the
> > pidgin. Thanks.
> >
> > Shannon
> >
> > 
*** 


> >
> > Work like you don't need the money.
> > Love like you've never been hurt.
> > Dance like nobody's watching.
> > Sing like nobody's listening.
> > Live like it's Heaven on Earth.
> >
> > From the point of ignition to the final drive, the point of the
> > journey is not to arrive, anything can happen. - Rush
> > 
**

> >
> >
> > ___
> > Support@pidgin.im mailing list
> > Want to unsubscribe? Use this link:
> > http://pidgin.im/cgi-bin/mailman/listinfo/support
>
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Re: Problems with Windows 7?

[Michael Secord]

Shannon,

Without further information it is near impossible to help you. Can you 
provide us with the error you're getting (if any) and what you're doing 
when it crashes?


-Michael

On 11/27/2012 11:41 AM Shannon Pohrte  said unto 
support@pidgin.im:

Hello,
It seems ever since I upgraded to Windows 7, pidgin keeps crashing. 
 Any ideas on how to fix this?  I do have the latest version of the 
pidgin.  Thanks.


Shannon

*** 


Work like you don't need the money.
Love like you've never been hurt.
Dance like nobody's watching.
Sing like nobody's listening.
Live like it's Heaven on Earth.

From the point of ignition to the final drive, the point of the 
journey is not to arrive, anything can happen. - Rush

**


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Re: Unable to Connect

[Michael Secord]

You're most welcome. You do the same!

On 11/21/2012 2:07 PM Carly Cutler  said unto 
Michael Secord :


I will -- thank you for your help! Have a happy Thanksgiving!

Carly

*From:*Michael Secord [mailto:gizmokid2...@gmail.com]
*Sent:* Wednesday, November 21, 2012 2:05 PM
*To:* Carly Cutler
*Cc:* support@pidgin.im
*Subject:* Re: Unable to Connect

Carly,

We cannot help you. You need to contact Oracle IT for assistance.

While you're at it, would you be so kind as to relay to them that they 
need to make this information more prevalent as the Pidgin support 
list will be entirely unable to help Oracle employees?


-Michael

On 11/21/2012 1:58 PM Carly Cutler  
<mailto:carly.cut...@oracle.com> said unto support@pidgin.im 
<mailto:support@pidgin.im>:


Good afternoon!

I'm a new employee at Oracle and have not been able to log onto my
pidgin account yet. I have been here for over a week and initially
I wasn't enabled to log onto the account. Starting yesterday, it
says that I have been disconnected and unable to reconnect. I
would like to be able to figure this out, but I don't know what my
next steps would be?

Please let me know if you have any insight.

Thank you,

Carly




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Re: Unable to Connect

[Michael Secord]

Carly,

We cannot help you. You need to contact Oracle IT for assistance.

While you're at it, would you be so kind as to relay to them that they 
need to make this information more prevalent as the Pidgin support list 
will be entirely unable to help Oracle employees?


-Michael

On 11/21/2012 1:58 PM Carly Cutler  said unto 
support@pidgin.im:


Good afternoon!

I'm a new employee at Oracle and have not been able to log onto my 
pidgin account yet. I have been here for over a week and initially I 
wasn't enabled to log onto the account. Starting yesterday, it says 
that I have been disconnected and unable to reconnect. I would like to 
be able to figure this out, but I don't know what my next steps would be?


Please let me know if you have any insight.

Thank you,

Carly



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Re: pidgin 2.10.3 pci wifi

[Michael Secord]

On 11/1/2012 10:21 PM klein  said unto Tres 
Finocchiaro  and "support@pidgin.im" 
:



but the new aim screen name work just fine and i'm happy thank you Tres


We're all glad it's working for you once again!



using pci wifi the fact still remains that in xp pro aim software with
my old screen name works fine and in pidgin same computer weather in
xubuntu or xp pro will not send a text message to a cell phone, and if
the computer is hooked up with cat5 pidgin works fine.

after 7 or 8 years of using linux, ubuntu 5.04 - 12.04 and open sourse
software i have never ran across a rude person or unhelpful person till
i ran across Ethan.


What it comes down to is Ethan is correct. AOL has absolutely /no/ way 
to tell what kind of connection you're using to your local network 
(whether it be Cat5, wifi, tin can or otherwise). His point is still 
perfectly valid.


The only however to this situation would be if for some reason you have 
a network configuration that allows for differences in routing/DNS/etc 
between the wired network and the wireless one which would allow for the 
differences you're seeing.


He wasn't being rude, he was trying to help you by telling you that your 
thought of CAT5 vs Wifi could not be the cause of your issues yet you 
were insistent he was incorrect.


Simply put, being accepting rather than argumentative on a 
community-driven support list for a FOSS program is going to be much 
more productive for everyone involved.


-Michael

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Re: Notification when any of the buddies signs-in

[Michael Secord]

On 7/10/2012 8:03 PM Wade Smart  said unto 
Support@pidgin.im:

Preferences > Sounds > Sound Events > Buddy logs in
That is all I see.

wade
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Sun, Jul 8, 2012 at 8:28 AM, jtzzaa11-...@yahoo.com
 wrote:

Hi,

Is it possible to get a notification in pidgin when any of my buddies signs-in?.
You can always use the Guifications plugin listed on the third party 
plugins page.


http://developer.pidgin.im/wiki/ThirdPartyPlugins#Notifications


TIA,
Joel


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Re: My account is currently suspended.

[Michael Secord]

I managed to lock my account out yesterday due to AOL's awesome security 
features...but my suggestion is just to login to the account via 
http://aim.com and then give it another shot. You'll likely see the 
message I'm referring to if you do so.


-Michael

On 5/8/2012 9:44 AM Nemle Productions  said unto 
support@pidgin.im :
I can still log into the account using other providers though. Is this 
just a glitch or does it mean something else is happening? Any 
suggestions on what to do?

*/
/*

----
*From:* Michael Secord 
*To:* Nemle Productions 
*Cc:* "support@pidgin.im" 
*Sent:* Tuesday, May 8, 2012 9:30 AM
*Subject:* Re: My account is currently suspended.

This also happened to me yesterday. This is something that AOL seems 
to be doing. My account has been "suspended" by them. It seems they're 
clearing their database of old accounts that were at one point tied to 
an actual paying AOL account.


-Michael

On 5/8/2012 9:19 AM Nemle Productions  
<mailto:neml...@yahoo.com> said unto support@pidgin.im 
<mailto:support@pidgin.im>  <mailto:support@pidgin.im>:
*/I woke up this morning to discover I can not log into Pidgin using 
my main AIM account. I can log into Pidgin with every other account I 
have linked, of which include Yahoo and a few other AIM accounts. 
Just not the one. Every time I try it gives me this message: "Your 
account is currently suspended". I can log in just fine through AIM 
messenger, Meebo and a few others I had my boyfriend try for me. It's 
a purely Pidgin issue and with only this one account. I use version 
2.10.1 btw.

/*


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Re: My account is currently suspended.

[Michael Secord]

This also happened to me yesterday. This is something that AOL seems to 
be doing. My account has been "suspended" by them. It seems they're 
clearing their database of old accounts that were at one point tied to 
an actual paying AOL account.


-Michael

On 5/8/2012 9:19 AM Nemle Productions  said unto 
support@pidgin.im :
*/I woke up this morning to discover I can not log into Pidgin using 
my main AIM account. I can log into Pidgin with every other account I 
have linked, of which include Yahoo and a few other AIM accounts. Just 
not the one. Every time I try it gives me this message: "Your account 
is currently suspended". I can log in just fine through AIM messenger, 
Meebo and a few others I had my boyfriend try for me. It's a purely 
Pidgin issue and with only this one account. I use version 2.10.1 btw.

/*


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Re: Lost messages with MSN

[Michael Secord]

On 3/14/2012 1:55 PM Dave Warren  said unto 
support@pidgin.im:



On 3/14/2012 7:16 AM, Michael Secord wrote:

I've noticed an issue where I'm not receiving all messages that are
being sent to me through MSN. I fired up the official client (LM) and
ran it alongside pidgin yesterday with the same account and watched
messages come in via LM but not in Pidgin with the debug window not
showing anything odd. I was able to capture a few minutes of net
traffic with Wireshark while this was happening.

I've noticed that it doesn't matter if the person sending the messages
is using the official client or Pidgin, as the issue happens with
both. I only miss the messages if I'm using Pidgin, the official
client will catch everything.

Anyone have any ideas or anything else I should try to capture, etc to
help determine the cause of this?


Any idea if you had multiple clients connected when the problem was
first observed?

I haven't been able to figure out the pattern, but if I leave my iPhone
and iPad (or multiple pidgin installations) connected to my MSN account,
messages semi-randomly start going to the inactive client despite the
fact that I haven't used it for hours or days.

New messages tend to go to all connected clients, which is a good thing,
but in the middle of a conversation I'll feel like the person I'm
talking to is ignoring a question and later discover that they did
answer and it wasn't delivered to pidgin.

I've never tested to see if the official client behaves differently,
I've always just assumed it's a quirk with how MSN determines the
message destination since it happens to pidgin, Beejive and IM+.



I actually noticed the issue with Pidgin being the only connected 
client, but the issue persisted with or without another client connected.


I can't say whether or not this used to happen in previous versions of 
Pidgin since I used to use MSN so infrequently, but now that it's the 
_only_ method of IM at my workplace, it's much more prevalent.


The official client seems to catch all incoming messages just fine. I 
also noticed that sometimes it'll pick up the messages that I send from 
Pidgin, while other times it will not.


As a side-note, using the MSN protocol that is built into Bittlebee 
(http://bittlebee.org/) seems to work as expected thus far, though that 
only equates to a few hours today.


-Michael

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Lost messages with MSN

[Michael Secord]

All,

I spoke to Ethan in #pidgin about this a while yesterday.

I've noticed an issue where I'm not receiving all messages that are 
being sent to me through MSN. I fired up the official client (LM) and 
ran it alongside pidgin yesterday with the same account and watched 
messages come in via LM but not in Pidgin with the debug window not 
showing anything odd. I was able to capture a few minutes of net traffic 
with Wireshark while this was happening.


I've noticed that it doesn't matter if the person sending the messages 
is using the official client or Pidgin, as the issue happens with both. 
I only miss the messages if I'm using Pidgin, the official client will 
catch everything.


Anyone have any ideas or anything else I should try to capture, etc to 
help determine the cause of this?


-Michael

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Re: Installing Pidgin on my Droid Razor

[Michael Secord]

Pidgin isn't available for Android devices unfortunately.

-Michael

On 1/28/2012 7:32 PM curtisl...@gmail.com  said 
unto support@pidgin.im:

Hi All

How do I install pidgin on my razor?
Do I simply download the latest version from pidgin.im 
 and install it and the two plugins to my phone and 
set it up like I did on my PC. Thanks


/Sent from my Verizon Wireless 4G LTE Phone/


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Re: hi i can't install pidgin on mac os x 10.7.2

[Michael Secord]

Pidgin on OSX isn't officially supported by the Pidgin project.

If you're using fink, you will need to speak with folks from that 
project to get support.


Here is the FAQ from Pidgin's site. The link to the fink site has 
packages of pidgin for OSX which may be useful to you: 
http://developer.pidgin.im/wiki/Installing%20Pidgin#CanIrunPidginonMacOSX


-Michael

On 1/12/12 1:12 PM, Navid Chalangaran wrote:

hi.
i can't install pidgin in mac os x, i setup fink and when i am setup pidgin:
  im type ./configure and 5min ago, with any check type:
configure: error: The intltool scripts were not found. Please install intltool.
Navids-MacBook-Pro:pidgin-2.10.1 NavidChalangaran$ make install
make: Nothing to be done for `install'.
Navids-MacBook-Pro:pidgin-2.10.1 NavidChalangaran$ su make install
Password:
su: Sorry

please help me to setup pidgin, thanks a lot
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Re: Pidgin/ejabberd

[Michael Secord]

On 12/13/2011 1:59 PM Robert Runyon  said unto 
support@pidgin.im :
I am using pidgin on my home network with ejabberd as the server.  In 
conversation windows my userid appears as Robert@server / 
1182838493838483882.  This number does not appear to the person I am 
talking to, just in my window. However, the same thing happens in 
reverse on the receiving end.  Their userid appears with the number in 
their window.


Is there a way to stop this?  So that just "Robert@server" appears in 
my conversation window?


Yes. Go into the account settings, on the Basic tab and modify the 
"local alias" to what you'd like to see.


-Michael



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Re: Can't connect to facebook

[Michael Secord]

Facebook is having problems today. It has been down for parts of the 
morning and unresponsive for others. This is likely caused by their 
current issues.


-Michael

On 8/11/2011 9:29 AM Al  said unto 
support@pidgin.im :



Hi,


I was able to connect to Facebook without any problems until yesterday . I 
closed down Pidgin yesterday around 8pm and today when I start it Facebook is 
the only one that can't connect. I checked debug window and I found these 
messages:

(09:19:01) sasl: No worthy mechs found
(09:19:01) connection: Connection error on 02E60AC8 (reason: 2 description: Not 
Authorized)

User and password are correct. I haven't changed anything since yesterday and I 
double checked with Facebook my password and username and it is correct. I 
already checked https://www.facebook.com/sitetour/chat.php and everything looks 
right .


Protocol: XMPP
username:
domain: chat.facebook.com
resource : Pidgin

connect port : 5222
connect server: chat.facebook.com

as I said I didn't change anything since yesterday and today can't connect.


Thank you for your help.



Al

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Re: MSN certificate popup

[Michael Secord]

That particular circumstance is coming up because you are unable to 
connect to ows.messenger.msn.com. It's instead bringing you to the 
openDNS landing page. Even if you accept the cert you won't be able to 
connect to MSN.


-Michael

On 7/18/2011 7:45 PM Tyler Kwong  said unto 
support@pidgin.im:

I get a popup when I send messages to offline buddies.

Accept certificate for ows.messenger.msn.com?

The certificate for ows.messenger.msn.com could not be validated.
The certificate claims to be from "*.opendns.com" instead. This could 
mean that you are not connecting to the service you believe you are.


Should I accept the cert? I'm using Pidgin 2.9.0 in Windows.


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Re: Pidgin for Symbian?

[Michael Secord]

No there isn't.

There are a few apps out there such as Fring, Nimbuzz, and a few others. 
The "best" app is biased on personal opinion. One limitation I've 
noticed with most apps is that they only allow one of each type of 
account at a time rather than multiples.


-Michael

On 7/7/2011 1:05 PM M. Abduttaiyeb Khumusi  said 
unto support@pidgin.im:
Is there a Symbian version available of Pidgin?  If not, what is the 
best Symbian IM-client for Yahoo, GTalk, AOL and Hotmail?


Thank you.




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Re: some buddies not logging

[Michael Secord]

You can enable/disable logging by individual buddies by going to Options 
> Enable Logging while you're in the conversation window.


-Michael

On 5/28/2011 10:06 PM jayson jangles  said unto 
support@pidgin.im:



i clicked on an open IM box and somehow made it so that the logging
for that buddy stopped.  i tried randomly clicking all over the box,
but nothing happened.  i also went into preferences, but the box for
'log all IMs' already checked.

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Re: gtalk issue

[Michael Secord]

The answer you seek is in the FAQ: 
http://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#HowdoIconfigurePidgintoconnecttoGoogleTalkformydomainhostedonGoogleApps


-Michael

On 4/19/2011 11:08 AM Fernando Tapia  said unto 
support@pidgin.im:

Hi. Let me explain my ask.
Actually, at work we use google's app, and of course we use GMail 
service, but our email it doesn't end with the thypical @gmail, it 
does with @shimin.cl


So i'm trying to add this account to pidgin, but i can't figured out 
the right configuration.


Did somebody add succesfully this kind of service to the account?
--
*Fernando Tapia*
/Alumno de Ingeniería Civil Mecánica
Auxiliar Laboratorio de Fluidodinámica
*Universidad de Chile*/
Fono : +569 833 10413
Fono : +562 97 84285
Correo : fetapia.m...@gmail.com 


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Re: Issue after Download

[Michael Secord]

Tamara,

That is definitely the source code download, which won't do you any good 
unless you have a true knowhow and need for it.


As Ethan said, Adium http://adium.im/ will be what you want. It's 
more/less pidgin for OSX. While it's not actually pidgin, it is a good 
replacement for it.


-Michael

On 4/10/2011 2:58 PM Tamara Graham  said unto 
Tamara Graham , support@pidgin.im:

Hi,

Thanks for the quick reply.  I'm just trying to download the program 
to use with my multiple applications. I read that it was a good 
program to use to have various IMs open and working at the same time.


Here is what I downloaded: http://pidgin.im/download/

And to answer your ending questions, I have no idea what adium is, so 
I cannot know if it's a better choice for me. If it's not possible to 
have the program on Mac, no worries.


Thanks for your time.

Tamara

On Sun, Apr 10, 2011 at 11:46 PM, Ethan Blanton > wrote:


Tamara Graham spake unto us the following wisdom:
> I just finished downloading Pidgin for Mac. When the download
completed, a
> window popped up with the message of 'unarchiving pidgin...'.
After that,
> I'm unable to find the application to open. I'm not at all
literate with
> Pidgin or similar applications. Is there a step that I'm missing
in order to
> properly install the program for Mac?

We don't distribute a Pidgin for Mac, so I suspect one of two things
has happened.  Either you downloaded the source code from
pidgin.im 
(which is not what you want), or you downloaded a binary from someone
else (which we do not support).

There are several ways to install Pidgin on a Mac, but none of them
are probably going to make you happy.  What exactly are you trying to
do, and why do you want Pidgin on your Mac?  Is it possible that Adium
(http://adium.im/) is a better choice?

Ethan

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Re: Guifications not working?

[Michael Secord]

Guifications 2.14 is working fine here on Win7 Ult x64. I've never had 
an issue with it.


Are you sure there's a valid theme selected? That has always been the 
problem I have with it, when they stopped working.


-Michael

On 4/4/2011 7:20 PM Aaron Leonard  said unto GGCrono 
 and support@pidgin.im:



Just as a hint, why not try using Snarl (www.fullphat.net)? It handles
Pidgin notifications quite nicely. (I never could get Guifications to
work myself.)

Hth,

Aaron

--

I recently upgraded, by pure necessity, to Windows 7 from Windows XP. But
ever since I have, Guifications doesn't work.

Everything appeared to go okay with the installation, it appears in my
list
of plugins, I can configure it, it says it's enabled, but the pop-ups
simply
do not pop-up. I have the latest version of Pidgin, and tried un- and
re-installing Guifications several times.

Does anyone know what the trouble might be?


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Re: problem with pidgin

[Michael Secord]

Facebook chat is supported in both linux and windows versions of pidgin 
using the XMPP standard. You can find details on this here: 
http://www.facebook.com/sitetour/chat.php


-Michael

On 4/1/2011 5:23 AM Zenad Walid  said unto 
support@pidgin.im:

hello
I installed Pidgin 2.7 on ubuntu 10.10 ,but I found that it doesn't 
support Facebook chat ,but when I installed it on windows I found that 
it supports Facebook,I don't know what is the problem .

please help me .
Bye


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Re: facebook plugin problam

[Michael Secord]

Don't reply to me directly, but rather the list.

You need to read the link that was given earlier ( 
http://www.facebook.com/note.php?note_id=371950911048&id=210368314792 ). 
You aren't using the proper username to login. It will NOT be your 
account name/login for Facebook.


-Michael

On 3/27/2011 2:59 PM Adam Dombai  said unto 
Michael Secord :
My Facebook account name is "adam.dom...@gmail.com 
<mailto:adam.dom...@gmail.com>" , but the Pidgin don't want to accept, 
only "adam.dombai".



The error massege:
"Not Authorised"

Thx the help
Adam D

2011/3/27 Michael Secord <mailto:gizmokid2...@gmail.com>>


Saying it didn't work doesn't really help us help you.

What exactly did you do? What error messages (if any) came up?
What does the debug log say (with as little private information
obfuscated as possible)?

-Michael


On 3/27/11 11:57 AM, Adam Dombai wrote:

Thx the answere, but I try it, and it don't work.

Adam D

2011/3/27 David Woolley mailto:for...@david-woolley.me.uk>>

Adam Dombai wrote:

Dear Pidgin developers.

I downloaded the facebook windows (
*pidgin-facebookchat-1.69.exe) *plugin from pidgin and it
worked. *But now, *if I want to chat with my friends
(with facebook plugin) It write back:  *You are not
permitted to do that.*
*


This plugin is not maintained by the Pidgin developers.
 Either seek support from its developers, or use XMPP to
access Facebook, instead.

See
http://www.facebook.com/note.php?note_id=371950911048&id=210368314792
<http://www.facebook.com/note.php?note_id=371950911048&id=210368314792>

-- 
David Woolley

Emails are not formal business letters, whatever businesses
may want.
RFC1855 says there should be an address here, but, in a world
of spam,
that is no longer good advice, as archive address hiding may
not work.


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Re: facebook plugin problam

[Michael Secord]

Saying it didn't work doesn't really help us help you.

What exactly did you do? What error messages (if any) came up? What does 
the debug log say (with as little private information obfuscated as 
possible)?


-Michael

On 3/27/11 11:57 AM, Adam Dombai wrote:

Thx the answere, but I try it, and it don't work.

Adam D

2011/3/27 David Woolley >


Adam Dombai wrote:

Dear Pidgin developers.

I downloaded the facebook windows (
*pidgin-facebookchat-1.69.exe) *plugin from pidgin and it
worked. *But now, *if I want to chat with my friends (with
facebook plugin) It write back:  *You are not permitted to do
that.*
*


This plugin is not maintained by the Pidgin developers.  Either
seek support from its developers, or use XMPP to access Facebook,
instead.

See
http://www.facebook.com/note.php?note_id=371950911048&id=210368314792


-- 
David Woolley

Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.



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Re: You are not permitted to do that.

[Michael Secord]

You already asked this question once and was given an answer: 
http://pidgin.im/pipermail/support/2011-March/009743.html


"

There was a previous report involving that message that turned out to be
from a third party, Facebook, plugin, that is not supported here.
Facebook can also be accessed via XMPP.

"

You can find this info here: http://www.facebook.com/sitetour/chat.php

-Michael

On 3/5/2011 7:54 PM Dennis Lord  said unto 
support@pidgin.im:
Why do I keep getting this message: *_You are not permitted to do 
that._*when I try sending a message using pidgin?

DENNIS R. LORD



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Re: help

[Michael Secord]

Edit the settings for that account and set a "local alias" to what you 
want to see.


-Michael

On 3/2/2011 6:28 PM israel  said unto 
support@pidgin.im:
Good day! I’ve had this issue for quite a while and I’ve been Googling 
on the fix of this but never found a solution.

( I’m using Pidgin for Facebook Chat )
The issue comes with the IM window. When a buddy sends me a message, 
only his name appears and the message( which is the way I want it) 
However, when I send the message, there appears this one: 
*“iheyrosa7...@chat.facebook.com/pidgin_a218c6d3_49D882B50CD4E* 
*:” 
*then my message appears.

Please help.


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Re: Sending message to support@pidgin.im in Outlook

[Michael Secord]

Looks like Outlook is appending a period to the end of the email address...

On 3/1/2011 2:54 PM yaip  said unto 'Michael Secord' 
, support@pidgin.im:



Your message did not reach some or all of the intended recipients.

   Subject: Automatically move buddies to Facebook group
   Sent:3/1/2011 9:53 AM

The following recipient(s) cannot be reached:

   'support@pidgin.im.' on 3/1/2011 9:53 AM
 Server error: 'Invalid recipient'


-Original Message-
From: support-boun...@pidgin.im [mailto:support-boun...@pidgin.im] On Behalf Of 
Michael Secord
Sent: Tuesday, March 01, 2011 11:49 AM
To: support@pidgin.im
Subject: Re: Sending message to support@pidgin.im in Outlook

What is the full message Outlook gives when it tries to send?

-- Original Message ---
Subject: Re: Sending message to support@pidgin.im in Outlook
From: yaip
To: 'locke314'
Date: 3/1/2011 2:35 PM EST

Something in outlook setting is prohibiting me from sending a message. I 
however can send it thru' browser.

-Original Message-
From: locke314 [mailto:locke...@gmail.com]
Sent: Tuesday, March 01, 2011 11:30 AM
To: yaip .net
Cc: support@pidgin.im
Subject: Re: Sending message to support@pidgin.im in Outlook

'reply to all'? ^_^

2011/3/1 yaip .net:

When I sent this message from Outlook, it bounced back saying invalid
recipient. I could only send it thru’ the web.
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Re: Sending message to support@pidgin.im in Outlook

[Michael Secord]

What is the full message Outlook gives when it tries to send?

-- Original Message ---
Subject: Re: Sending message to support@pidgin.im in Outlook
From: yaip 
To: 'locke314' 
Date: 3/1/2011 2:35 PM EST

Something in outlook setting is prohibiting me from sending a message. I 
however can send it thru' browser.

-Original Message-
From: locke314 [mailto:locke...@gmail.com]
Sent: Tuesday, March 01, 2011 11:30 AM
To: yaip .net
Cc: support@pidgin.im
Subject: Re: Sending message to support@pidgin.im in Outlook

'reply to all'? ^_^

2011/3/1 yaip .net:

When I sent this message from Outlook, it bounced back saying invalid
recipient. I could only send it thru’ the web.
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Re: Automatically move buddies to Facebook group

[Michael Secord]

This is probably some error with Outlook, all the fields are standard. 
Also, please reply to the list directly (support@pidgin.im) and not me.


This link will help you with your query: 
https://www.facebook.com/help/?page=768


-Michael

On 3/1/2011 1:23 PM yaip  said unto 'Michael Secord' 
:


How would I do that? BTW, when I sent this message from Outlook, it 
bounced back saying invalid recipient. I could only send it thru' the web.


*From:*Michael Secord [mailto:gizmokid2...@gmail.com]
*Sent:* Tuesday, March 01, 2011 10:07 AM
*To:* yaip .net
*Cc:* support@pidgin.im
*Subject:* Re: Automatically move buddies to Facebook group

You need to set your friends in a "Facebook" list on facebook in order 
for this to happen.


-Michael

On 3/1/2011 12:59 PM yaip .net  
<mailto:yaip@gmail.com> said unto support@pidgin.im: 
<mailto:support@pidgin.im:>


I am connecting Pidgin to Facebook so that I can chat with my Facebook 
friends. I also have the toaster notification. However, now when my 
Facebook friends sign in, they show up in my "buddies group" and not 
in "Facebook" group (which they used to earlier). I then manually have 
to move them. How can I set it such that when a Facebook friend signs 
in, he/she automatically moves to Facebook group?


  
  
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Re: Automatically move buddies to Facebook group

[Michael Secord]

You need to set your friends in a "Facebook" list on facebook in order 
for this to happen.


-Michael

On 3/1/2011 12:59 PM yaip .net  said unto 
support@pidgin.im:


I am connecting Pidgin to Facebook so that I can chat with my Facebook 
friends. I also have the toaster notification. However, now when my 
Facebook friends sign in, they show up in my “buddies group” and not 
in “Facebook” group (which they used to earlier). I then manually have 
to move them. How can I set it such that when a Facebook friend signs 
in, he/she automatically moves to Facebook group?



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Re: help with google talk for company gmail

[Michael Secord]

You need to go into the Advanced settings of this account and make sure 
the connect server is talk.google.com.


-Michael

On 2/25/2011 11:44 AM Ryan White  said unto 
support@pidgin.im:
My company recently switched over their email service to google and 
I'm trying to get pidgin to work with google talk under these new 
settings. I tried adding an account via XMPP with the domain name as 
gmail.company.org  (the URL we use to access 
our email) and I'm not able to connect. Does anyone know if there is a 
way to fix this? Thanks



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Re: Pidgin splashscreen

[Michael Secord]

On 2/11/2011 9:25 AM Daniel Atallah  said unto Logan 
BOURGOIN  and support@pidgin.im:



On Fri, Feb 11, 2011 at 09:15, Logan BOURGOIN  wrote:

I was just wondering, I created my own spashscreen (as the default one is a 
little bit ... not my cup of tea) How do I put mine on the *.exe ?
If you want to see it I'll send it to you, why not put mine in the boot of the 
*.exe


The splash screen isn't really part of Pidgin itself, it is something
that the PortableApps folks have added to their package.
You'll have to ask the maintainers of that package for information
about how to tweak the spash screen.

-D



I should also add, you can disable the splash screen on any application 
from PortableApps.com. The information on how to do so is stored in the 
Other\Source\Readme.txt folder in the portable application's folder.


-Michael


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Re: Pidgin splashscreen

[Michael Secord]

On 2/11/2011 9:25 AM Daniel Atallah  said unto Logan 
BOURGOIN  and support@pidgin.im:



On Fri, Feb 11, 2011 at 09:15, Logan BOURGOIN  wrote:

I was just wondering, I created my own spashscreen (as the default one is a 
little bit ... not my cup of tea) How do I put mine on the *.exe ?
If you want to see it I'll send it to you, why not put mine in the boot of the 
*.exe


The splash screen isn't really part of Pidgin itself, it is something
that the PortableApps folks have added to their package.
You'll have to ask the maintainers of that package for information
about how to tweak the spash screen.

-D

To change the splash screen you need to generate your own jpg, replace 
the current splash screen and recompile the launcher with NSIS. You can 
get NSIS portable as well.


-Michael


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Re: Gmail username in chat windows

[Michael Secord]

Go into your gmail account settings in Pidgin and change your Local 
Alias. That will override the account name in the chat windows.


-Michael

On 2/2/2011 12:00 AM Dominik Staros  said unto 
support@pidgin.im:

Hi,

I use Google Talk as my chat client and noticed that in Pidgin, the 
following username is shown in my chats:


usern...@gmail.com/1241234 

Is there anyway to change that to something shorter?

Thanks!


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Re: Need Pidgin ver 2.6.3

[Michael Secord]

You can find what you seek here: 
http://sourceforge.net/projects/pidgin/files/Pidgin/


-Michael

On 2/1/2011 10:33 AM Cova, Luis  said unto 
support@pidgin.im:

Dear Sirs,
I need a copy of Pidgin ver 2.6.3 to install at work.  The version 
available at http://www.pidgin.im/download/ is 2.7.x
I visited your site and I did not see where I could choose to download 
the version I need.

Thanks in advance and have a wonderful day!!!
Luis

Luis F Cova
Database Administrator II, Enterprise Data
EarthLink Business
E: luis.c...@corp.earthlink.com
O: 919.863.7119  F: 919.863.7302
Deltacom is now EarthLink Business


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Re: gmail account?

[Michael Secord]

Aleksandar,

What error do you get (if any)?

What's the output of your debug log (with sensitive information obfuscated)?

-Michael

On 1/20/2011 4:45 PM Starcevici  said unto 
Pidgin Support List :

Michael,
I am using *Pidgin 2.7.9***with windows 7 ultimate x 64 O.S.
Aleksandar
*From:* Michael Secord <mailto:gizmokid2...@gmail.com>
*Sent:* Thursday, January 20, 2011 9:27 PM
*To:* Starcevici <mailto:starcevi...@open.telekom.rs>
*Cc:* support@pidgin.im <mailto:support@pidgin.im>
*Subject:* Re: gmail account?
Aleksandar,

Do you get any errors? What version of Pidgin? What Operating system? 
What's the output of your Debug log (with sensitive information 
obfuscated of course)?


-Michael

On 1/20/2011 3:09 PM Starcevici mailto:starcevi...@open.telekom.rs 
said unto support@pidgin.im:
Why I cant use my gmail account for the last few days? Is there some 
problems with gmail?

Best regards from Aleksandar


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Re: gmail account?

[Michael Secord]

Aleksandar,

Do you get any errors? What version of Pidgin? What Operating system? 
What's the output of your Debug log (with sensitive information 
obfuscated of course)?


-Michael

On 1/20/2011 3:09 PM Starcevici  said unto 
support@pidgin.im:
Why I cant use my gmail account for the last few days? Is there some 
problems with gmail?

Best regards from Aleksandar


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Re: Error 127

[Michael Secord]

This is relevant to your issue: http://developer.pidgin.im/ticket/12485

Typically this error is due to a corrupt GTK+ installation. The ticket 
has information on how to correct it.


-Michael

On 1/10/2011 6:35 AM Kirsten Diener  said unto 
support@pidgin.im:


Error loading pidgin.dll

Error: (127) The specified procedure could not be found



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Re: Authentication problem

[Michael Secord]

If 2.7.7 didn't fix the issue, gathering and posting a debug log would 
be helpful in this situation.


On 11/27/2010 2:50 AM Colin.T  said unto David 
Woolley  and pidgin :
Further to my eMail concerning "Authentication failure" problem with 
Pidgin (v2.7.5), as appended.
I took note of your upgrade advice of v2.7.7 of today's date, which 
alleges to have overcome the SSL Certificate issue(s)

that causes the Authentication failure.
However, after downloading, installing v2.7.7 and rebooting, I am 
disappointed to find that the Authentication failure problem

has not been resolved.
Ultimately and in desperation I uninstalled Pidgin, [cold] rebooted, 
defragmented and then [cold] rebooted again before reinstalling Pidgin 
v2.7.7. However, all that didn't

make any difference, I still receive the "Authentication failure" ErrMsg.
Furthermore, I used Internet Explorer (IE) (not my default browser) to 
log in to and out of my mail server believing IE may issue the 
appropriate SSL Certificate, but that didn't solve the problem either. 
I also used my default web browser, Mozilla Firefox, to access my 
eMail server, but without any success either.

Sincerely,
Colin S. Tonks

On 20/11/2010 08:17, David Woolley wrote:

V S Rawat wrote:
sometimes some email id locks your account for some duration when 
you try to log in many times through different software, like chat 
software or mailreader software etc.


This is actually going to be the problem that Microsoft have just 
introduced with SSL certificates and to which nearly every posting 
relates.




Try logging into your email id website directly, in a browser, then 
log out from there and then start pidgin.


--
Rawat

On 11/20/2010 1:28 AM India Time, _Colin.T_ wrote:


Are there any known problems with Pidgin (v2.7.5)?
Since yesterday morning, 19 November 2010, I have not been able to
Enable my installation of Pidgin,
it shows "Unable to authenticate:  Authentication Failure".
I have un-installed the application, cold re-booted, defragged and
cold re-booted again
before reinstalling Pidgin v2.7.5. However, that did not resolve the
problem, it still can not authenticate. There have been no
O/S (XP Pro, SP3) modifications or Malware present (Avast, Spyware
Terminator, Ad-Aware, Malwarebytes Anti-Malware,
Spybot-Search & Destroy, Spyware Blaster and Super Anti-Spyware ...
with only Avast and Spyware Terminator running in real-time).
Cheers Colin.
--
*** "Real knowledge is to know the extent of one's own ignorance." -
Confucius ***


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Re: error in certificate

[Michael Secord]

As has been mentioned multiple times in this list, and would turn up if 
you searched, update to v2.7.6.


On 11/23/2010 10:31 AM Richard Bromwich  said unto 
support@pidgin.im:



Pidgin can no longer access windows live messenger The certificate for
omega.contacts.msn.com could not be validated. The certificate chain
presented is invalid

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Re: Need help

[Michael Secord]

  
  
Simply put, no. Pidgin does not run on Symbian
  based phones such as the Nokia 5800.
  
  -Michael
  
  On 11/19/10 2:07:50 AM Sambhasiva Rao Cheedella
 said unto support@pidgin.im :

  
  
  
  
  
Hi,
 
Good evening, I would like to install
  pidgin in Nokia 5800
  xpress music mobile. Can you please help me on this.
 
Thanks & Regards,

  
  RAO (Sambhasiva Rao V Cheedella)| Functional
Consultant
  
  

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Re: Pidgin Error - Validate Certificate Error

[Michael Secord]

Confirming on Pidgin 2.7.5 on fully patched Win7 ultimate install. 
Started just this morning.


-Michael

On 11/18/2010 8:28 AM Jason Davis  said unto 
support@pidgin.im, b...@fenrir.org.uk:

Hi

I am running Pidgin on Centos and Windows using the latest version of
2.7.5 and I am getting the same error on both platforms.

Thanks

Jay


*- Original Message -*
*From:* b...@fenrir.org.uk
*Sent:* Thu, November 18, 2010, 10:54 AM
*Subject:* Re: Pidgin Error - Validate Certificate Error

On Thu, 18 Nov 2010 04:45:42 -0600 (CST)
"Jason Davis" wrote:

> Hi
>
> I am trying to log into Pidgin using my MSN account and I am
> constantly receiving the following error:
>
> Unable to validate certificate
>
> The certificate for omega.msn.com could not be validated, The
> certificate chain presented is invalid.
>
> Any help on ths would be great :)

Which version of Pidgin? And what platform (I assume it's Windows, but
am not certain).

Have you applied the Windows Update Root Certificate updates that come
along from time to time? If the root cert is out of date then this is a
possible result.

--

Brian Morrison


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Re: Prefix for mails from this list

[Michael Secord]

This has been discussed multiple times, many as of late as well. The 
decision has been a unanimous "no", mainly in the fact that /most/ email 
clients (and all of those worth their weight in code) can handle mailing 
lists via the headers that are used and thus can be filtered/modified as 
such, rendering a prefix/tag useless/bloated/annoying.


-Michael

On 11/7/2010 11:52 PM Binh Nguyen  said unto 
support@pidgin.im:



Hi,

I think it would be better if admins add a prefix to subjects of
original messages from this mailing-list, so users can know that
they're from a mailing list. For example, messages can have subjects
like:

[Pidgin support] Subject

Regards,



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Re: Need help to install pidgin 2.7.5 in N900 nokia (maemo)

[Michael Secord]

You will have to wait until it is updated in the repos for the N900. 
There are certain tweaks that have to be made for it to run in the 
desktop environment that the N900 uses. Your best bet is to remove any 
traces of the version you installed and reinstall from the repo.


-Michael

On 11/3/2010 2:40 AM ammad  said unto support@pidgin.im:


Helo

respected sir/madam
i m using pidgin 2.7.3 from long time , and i found on my cell latest 
update notification of new version of pidgin 2.7.5 for my N900 nokia 
cell.
I opend pidgin.im official site from my mobile browser , and there on 
main page i found " download" resource file of pidgin size about 9 mb.
When i downloaded , my mobile start installing but i found error " 
crupeted file" .


I dont know what is the problem !
Plese help me and send me full instruction to install new version of 
pidgin in my device...step by step in detail.

I shall thank ful to you for your assistance.

Hope your responce would be positive.

Regards.


Raja ammad
Pakistan.

+92-315-5522899


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Re: Pregunta...

[Michael Secord]

English will probably get you a better response from the list.

GTranslate:

Hello, good day, I'm using Pidgin and I really like, only that I would 
like to have more options
to change the theme or colors. Anyone can tell me how, without it being 
so difficult?


Assuming you're using windows, this should help you: 
http://developer.pidgin.im/wiki/Using%20Pidgin#win32_gtk_theme


-Michael

On 10/29/2010 3:38 AM Edrihan 2009  said unto 
support@pidgin.im:
*Hola; buen dia, estoy usando Pidgin y me gusta mucho, solo que me 
gustaria que tuviera mas opciones*
* de cambiarle el tema o los colores. ¿alguien me puede decir 
como hacerlo, sin que sea tan dificil?*


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Re: Transfer account settings

[Michael Secord]

Your buddies are stored server side, at least in most (if not all) 
protocols. I won't guarantee it, but I believe it is this way.


If you just install Pidgin and setup your accounts in it on the new PC 
everything should work just fine. You'll have to readd/reenable plugins 
and redo your preferences on the new machine though.


You can use the info in this link to copy your entire .purple directory 
over to the new machine. This will include your preferences, any logs 
you may have, as well as your account and buddy list information.


http://developer.pidgin.im/wiki/Using%20Pidgin#Whereismy.purpledirectory

-Michael

On 10/27/2010 2:40 PM Charles Green  said unto 
support@pidgin.im:



All,

I would like to take my Pidgin from one Windows XP PC to my new Windows
7 PC. Is it possible to do this, or do I need to re-set all my buddies
on the new PC?

Thanks,
Charlie



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Re: Fw: Cant get mxit working on My N900

[Michael Secord]

You aren't very specific on the errors.

Did you install Pidgin from the repos in the App manager on your N900? 
Does it install and run fine? If it does and you're only having issues 
with the MXit plugin, you will have to talk to them about that.


-Michael

On 10/24/2010 12:56 PM Hugo Havenga  said unto 
support@pidgin.im:



--- On *Sun, 10/24/10, Hugo Havenga //* wrote:


From: Hugo Havenga 
Subject: Cant get mxit working on My N900
To: supp...@mxit.com
Date: Sunday, October 24, 2010, 7:52 PM

hi there.
i got a new Nokia N900 a few days ago.
i have tried everything i can think of to get it to work but i
can’t cant get there,
on the mxit downloaded version it gives me an "internal file error"
i have tried to get it to work on the Pidgin Internet Messenger
file that is a pre downloaded program on the phone, but it then
gives me an "internal Error"
Can you please help me to get chatting again?




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Re: Macports

[Michael Secord]

I like Adium, but sometimes it would be nice to go back to Pidgin. It is 
available for install via Fink, and requires X11 because of it's GTK+ 
dependency. This is most likely the limitation of going through MacPorts?


-Michael

On 10/20/2010 9:58 AM Richard Laager  said unto 
Emanuele Giusti  and support@pidgin.im:



On Wed, 2010-10-20 at 13:53 +0200, Emanuele Giusti wrote:

Why you do not include macports as an installation method for Pidgin?


Most people on OS X would rather use Adium than Pidgin.

Richard

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Re: How do I turn off auto-away function?

[Michael Secord]

 Not a problem. I know it's kind of hard to see all the tabs because of 
the lack of screen resolution, you have to know they're there and use 
the arrows to make them appear usually.


-Michael

On 9/21/10 12:58:24 PM Edward Batten 
 said unto Michael Secord 
 :


Thanks, Michael.
--
Sent from my Nokia N900 using Nokia Messaging

- Original message -
>Same way as in normal Pidgin. Go to Tools > Preferences >  
Status/Idle

> (tab) and never auto-away.
>
> On 9/21/10 1:39 PM, Edward Batten wrote:
> >
> > I looked in the manual and couldn't find out how to turn off
> > auto-away. I have Pidgin version 2.7.3 on my Nokia N900. I want to
> > just stay available, but it keeps switching to Away. How do I keep my
> > status as Available?
> >
> >
> > ___
> > Support@pidgin.im <mailto:Support@pidgin.im> mailing list
> > Want to unsubscribe?  Use this link:
> > http://pidgin.im/cgi-bin/mailman/listinfo/support

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Re: How do I turn off auto-away function?

[Michael Secord]

 Same way as in normal Pidgin. Go to Tools > Preferences >  Status/Idle 
(tab) and never auto-away.


On 9/21/10 1:39 PM, Edward Batten wrote:


I looked in the manual and couldn't find out how to turn off 
auto-away. I have Pidgin version 2.7.3 on my Nokia N900. I want to 
just stay available, but it keeps switching to Away. How do I keep my 
status as Available?



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Re: How to disable right column snap-tiling feature

[Michael Secord]

 What operating system? This sounds like the Windows Snap feature in 
Windows 7.


On 9/20/10 9:24 AM, John Gage wrote:

Hi,

I would love to be able to disable the new feature that causes pidgin to
automatically
change it's size and position from what I manually set it to when I move the
buddy list
window near the top right portion of my screen.  (It snaps it to the right side,
and
extends the window all the way from the very top to the very bottom of the
screen.
This causes other windows to be shuffled out of the way, disabling my own
personal
window tile management).

My reason for this is I do not to lose the ability to use the entire right side
of the screen
for other things.

I think this behavior is new in 2.7.2.  Is there a way to disable it?

Thanks,
John





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Re: Fw: Re: HELP........L

[Michael Secord]

 I'll see about taking some screenshots with verbage for this now and 
get them posted. Maybe they can be added to the wiki as well. I'll reply 
when I've got them.


-Michael

On 9/2/10 11:05:48 PM Nik  said unto support@pidgin.im :


Hello michael and thank you for your quick responsei'm afraid to 
say that i have absolutely no experience whatsoever with this 
technology...not even setting up any account of any type...i had 
thought to ask the person who came round one day to take away 
microsoft and install ubuntu in my laptop for me.so i guess if 
it's too complicated for you to instruct me, considering my 
non-existant knowledge about all this, i may ask this chap to see if 
he can help.though i undoubtedly would prefer your expertise, i 
realize you are a very busy person and will no doubt have more 
important problems to deal withregards nik




--
Ovi Mail: Making email access easy
http://mail.ovi.com


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Re: HELP........L

[Michael Secord]

 It's relatively easy.

Once you've installed the app, just launch it. Then use the "menu" at 
the top to setup accounts, etc just like you would with normal pidgin. 
The only real changes to the N900 port are GUI related so it fits into 
the hildon design.


On 9/2/10 8:18:47 PM Nik  said unto support@pidgin.im :


I am new to the n900could someone please help me set up pidgin in 
my mobile...or let me know if there is a website that gives step by 
step info forthe procedure from beginning to end.regards nik




--
Ovi Mail: Making email access easy
http://mail.ovi.com


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Re: Remove Post

[Michael Secord]

 Well, you just did it again. This has come up many times. This is a 
PUBLIC mailing list and it's advertised as such. Chances of getting your 
information removed? Slim to none, though I'm not a pidgin team member 
and cannot make those decisions, I am simply stating the facts. (Should 
you feel the need to reply to this email, please be sure to send it to 
the support@pidgin.im list as well, since I cannot help your predicament).


-Michael

On 9/2/10 2:07 PM, Roxann Roberson-Nay wrote:

Can my question/post be removed (here is the link
http://www.mail-archive.com/support@pidgin.im/msg08089.html).

I do not like my full name and email being openly available to the public.

Thank you,
Roxann

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Re: Same keyboard shortcut for 3 elements in Add account dialog

[Michael Secord]

 Just because I noticed it too, look in your screenshot, both the "Use 
SSL" and "Use clientLogin" have U as the access key...so there's a 
problem there as well. I can't verify as I'm not on a pidgin available 
computer.


-Michael

On 8/26/10 9:30:36 AM David Balažic 
 said unto support@pidgin.im 
 :

Hi!

Using Pidgin 2.7.3 on WinXP, I noticed that in the Add Account dialog,
if the type of the account is AIM, in the Advanced tab 3 items have the
same keyboard shortcut:
  - the option Always use AIM/ICQ procy...
  - the option Allow multiple ...
  - the Add button

They all have the A underlined, so alt-a is their shortcut.

Here is a screenshot:
http://img203.imageshack.us/img203/5089/pidginaimaaa.png


Regards,
David Balažic

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Re: Pidgin-Libnotify (Windows Version)

[Michael Secord]

 Please reply to the list and not to me directly.

The latest (2.16) of Guifications should work fine. I'm currently 
running 2.14 on Win7 and I have had no issues with it. From what I can 
tell V3 has not been released yet, and is still in development.


-Michael

 Original Message  
Subject: Re: Pidgin-Libnotify (Windows Version)
From: Justin Ibrahim 
To: Michael Secord 
Date: 8/14/2010 10:19 AM
Okay, I've found it here 
http://plugins.guifications.org/trac/wiki/Guifications. Thanks a whole 
lot but I want to ask.. Which version do I download for vista? I read 
here that there are some bugs and there is Guitifications 3. Your 
advise would be highly appreciated. Thanks






On 8/14/2010 3:12 PM, Michael Secord wrote:
The best way, at least that I've found, is to use Guifications for 
this. It give you the "toaster-like" popups on your screen with who 
and what happened. It might be your best bet. The plugin can be found 
here: http://plugins.guifications.org/trac/wiki/Guifications


-Michael

On 8/14/10 6:32 AM, Justin Ibrahim wrote:

Hello,


Please I'd like to know, is there a version of pidgin-libnotify pop 
up for windows vista? I have searched all over for hours and cannot 
find it. All links point me to the Linux version (.TAR.GZ) but 
unfortunately my Operating System is Windows Vista 32 Bit. (SP2).


I have been battling with catching up with some of my online 
friends. Each time a new buddy of mine comes online I hear a sound 
but because I have a huge list, I cannot tell who just came online. 
I would like to know how I can have pop up notifications (on the 
side just like that of yahoo messenger) when any of my buddies come 
online/sign in. I wanted to use the option of buddy pounces but I 
cannot for two reasons: The first being that it disrupts the screen 
with a very large box, and secondly you have to set the pounces 
one-by-one individually for each buddy which will take ages for me 
to complete.


Please help me and thanks in anticipation of any swift response.

Kind regards,

Justin


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Re: Pidgin-Libnotify (Windows Version)

[Michael Secord]

The best way, at least that I've found, is to use Guifications for this. 
It give you the "toaster-like" popups on your screen with who and what 
happened. It might be your best bet. The plugin can be found here: 
http://plugins.guifications.org/trac/wiki/Guifications


-Michael

On 8/14/10 6:32 AM, Justin Ibrahim wrote:

Hello,


Please I'd like to know, is there a version of pidgin-libnotify pop up 
for windows vista? I have searched all over for hours and cannot find 
it. All links point me to the Linux version (.TAR.GZ) but 
unfortunately my Operating System is Windows Vista 32 Bit. (SP2).


I have been battling with catching up with some of my online friends. 
Each time a new buddy of mine comes online I hear a sound but because 
I have a huge list, I cannot tell who just came online. I would like 
to know how I can have pop up notifications (on the side just like 
that of yahoo messenger) when any of my buddies come online/sign in. I 
wanted to use the option of buddy pounces but I cannot for two 
reasons: The first being that it disrupts the screen with a very large 
box, and secondly you have to set the pounces one-by-one individually 
for each buddy which will take ages for me to complete.


Please help me and thanks in anticipation of any swift response.

Kind regards,

Justin


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