Re: Help with Pidgin Favourites.
On Fri, Dec 17, 2010 at 10:19:00AM +, Neil Denham wrote: > Is there some way to have my favourite contacts in a group, without removing > them from an existing group? > > On the client I can create a group called 'Favourites', but I can't add a > contact to this group without removing them from some other group. > > Currently my workaround is to set 'Buddies > Sort Buddies > By recent log > activity' in the buddy list, and then move the Open Fire group (which > contains all contacts) to the top of the group list. If the protocol in question supports having a buddy in more than one group (I know XMPP does this, and I believe some others do) then you should simply be able to add the person to the new group in pidgin a second time to do this. Short of that a plugin could be written to create a "fake" Favorites group with dummy entries for the favorite buddies which aren't actually stored on the server, etc. -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin Picture/ Avatar
On Tue, Oct 26, 2010 at 18:54, Fandratt Muda wrote: > Hello. > I just want to ask something. > Can I set my picture/ avatar via Pidgin? So, let's just say we are using YM. > In YM's software, we can change the our picture/ avatar. How about if we are > online via pidgin? Any possibilities to change the picture/ avatar? Yes, you can. In the bottom right of the buddy list, there is a buddy icon selector that will apply to all accounts that support buddy icons. You can also specify the buddy icon individually for specific accounts in the "Modify Account" dialog. -D ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Fwd: RE: Help with Pidgin
Original Message Subject: RE: Help with Pidgin Date: Sun, 25 Jul 2010 15:41:15 +0200 From: Barbara Berest To: 'Paul Aurich' Dear Paul: Thanks a lot for your suggestions. Actually, I asked Olark a number of these things and they said to check with my IM people which would be you. I haven't got a lot of time to experiment and my IT guy who could answer these questions for me NEVER answers my emails! Where's the violin? :) I'll figure it all out. Thanks for the time! Barbara -Original Message- From: Paul Aurich [mailto:darkrai...@pidgin.im] Sent: Sunday, July 25, 2010 5:15 AM To: Barbara Berest Cc: support@pidgin.im Subject: Re: Help with Pidgin On 2010-07-24 14:40, Barbara Berest wrote: > *I am using Pidgin with Olark on my website to provide live chat support > to my visitors. I do not have any experience in this and have several > questions:* I'm unfamiliar with Olark, but many of these questions are better aimed at them, especially as it looks like it's a for-pay service. > > * * > >1. *In the case that several visitors seek to chat at the same time > while my operator (I just have one operator per shift) is already > chatting with a customer, is there some way for the operator to > send an automatic message to the rest of the visitors waiting in > queue to chat, such as 'one moment please.'? Would the buddy > pounce have something to do with this issue?* It depends on how Olark "exposes" visitors to the operator, but an auto-reply message might work (you'd want to set it to "Auto-reply when away"). I don't recall the exact specifics of how that setting interacts with an *on-going* conversation (i.e. the active one), and how it works with XMPP (which does not have protocol-level auto-reply messages), so you'd want to experiment with it. >2. *I use Pidgin to communicate with any visitor to my website. Are > all visitors automatically my Buddies? I need to be buddies with > anyone who signs in to my website. Is this possible? Without > knowing who they are beforehand.* This is an Olark-specific question. >3. *Can I Buddy Pounce on any visitor to my website automatically? > To configure this, what would I input for "Account" and "Buddy > name" again, if I do not know them beforehand (as in question 2 > above).* Probably not. Pounces are typically tied to a specific user, not a group. There may be a plugin or two (look at the ThirdPartyPlugins page on Pidgin's development wiki) that allow you to have some sort of "bounce" functionality per-group, though. >4. *Should I be able to track a visitor to my website? To know which > page of my website he visiting at one moment or another? How can I > do this?* This is an Olark-specific question. ~Paul signature.asc Description: OpenPGP digital signature ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: HELP WITH PIDGIN
On Sat, Jul 24, 2010 at 17:40, Barbara Berest wrote: > Hello: > > > > I am using Pidgin with Olark on my website to provide live chat support to > my visitors. I do not have any experience in this and have several > questions: I'm not familiar with "Olark", but it appears to be some sort of web interface for people to send XMPP messages. > > In the case that several visitors seek to chat at the same time while my > operator (I just have one operator per shift) is already chatting with a > customer, is there some way for the operator to send an automatic message to > the rest of the visitors waiting in queue to chat, such as ‘one moment > please…’? Would the buddy pounce have something to do with this issue? Something like this is probably possible to do with a plugin - i'm not aware of an existing plugin that would do it. It is also possible that your "Olark" server can do this. Buddy Pounces are unrelated. > I use Pidgin to communicate with any visitor to my website. Are all > visitors automatically my Buddies? I need to be buddies with anyone who > signs in to my website. Is this possible? Without knowing who they are > beforehand. This is something you should seek support from Olark for - Pidgin is just a client and has no ability to integrate with your website. > Can I Buddy Pounce on any visitor to my website automatically? To configure > this, what would I input for “Account” and “Buddy name” again, if I do not > know them beforehand (as in question 2 above). No, Buddy Pounces are for specific users that are already in your buddy list. > Should I be able to track a visitor to my website? To know which page of my > website he visiting at one moment or another? How can I do this? This is not related to Pidgin at all. -D ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin
On 2010-07-24 14:40, Barbara Berest wrote: > *I am using Pidgin with Olark on my website to provide live chat support > to my visitors. I do not have any experience in this and have several > questions:* I'm unfamiliar with Olark, but many of these questions are better aimed at them, especially as it looks like it's a for-pay service. > > * * > >1. *In the case that several visitors seek to chat at the same time > while my operator (I just have one operator per shift) is already > chatting with a customer, is there some way for the operator to > send an automatic message to the rest of the visitors waiting in > queue to chat, such as ‘one moment please…’? Would the buddy > pounce have something to do with this issue?* It depends on how Olark "exposes" visitors to the operator, but an auto-reply message might work (you'd want to set it to "Auto-reply when away"). I don't recall the exact specifics of how that setting interacts with an *on-going* conversation (i.e. the active one), and how it works with XMPP (which does not have protocol-level auto-reply messages), so you'd want to experiment with it. >2. *I use Pidgin to communicate with any visitor to my website. Are > all visitors automatically my Buddies? I need to be buddies with > anyone who signs in to my website. Is this possible? Without > knowing who they are beforehand.* This is an Olark-specific question. >3. *Can I Buddy Pounce on any visitor to my website automatically? > To configure this, what would I input for “Account” and “Buddy > name” again, if I do not know them beforehand (as in question 2 > above).* Probably not. Pounces are typically tied to a specific user, not a group. There may be a plugin or two (look at the ThirdPartyPlugins page on Pidgin's development wiki) that allow you to have some sort of "bounce" functionality per-group, though. >4. *Should I be able to track a visitor to my website? To know which > page of my website he visiting at one moment or another? How can I > do this?* This is an Olark-specific question. ~Paul signature.asc Description: OpenPGP digital signature ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with pidgin
Danica Anna Quinia wrote: I really, really need your help. My pidgin account used to work fine but There is no such thing as a Pidgin account. Pidgin can provide access to many different kinds of account; you need to identify the type of account, who is providing it, and the detailed error message. lately it was displaying Not Responding error at the start of launching the program. I tried to uninstall and install a new one but I'm still having the same problems. I use pidgin to connect to my employer since I work as a homebased transcriptionist. Pidgin is our way of communication and now it has stopped working. Please help. Quicktate by any chance? I believe they run their own IM service, so you need to talk to their IT department. Unfortunately I get the impression that they don't support their workers well, as we've had several people who have been told, by them, to use Pidgin, but who haven't had it properly explained to them. Note that this email address is a peer support mailing list. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin
On Sun, 3 Jan 2010 12:22:15 -0500 Caitlyn Lloyd wrote: > your site doesn't help me at all and my computer refuses to download anything Download Pidgin 2.6.4 from this link: http://sourceforge.net/projects/pidgin/files/Pidgin/pidgin-2.6.4.exe then run the downloaded exe making sure you have closed Pidgin before you do so. Run Pidgin again when the installer completes and see if that cures your problem. -- Brian Morrison "I am not young enough to know everything" Oscar Wilde ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin
On 1/3/2010 11:22 AM, Caitlyn Lloyd wrote: > your site doesn't help me at all and my computer refuses to download > anything yes i have a msn account but it had been working fine i'm > confused and lost with this whole program MSN changed the protocol. You need to upgrade to 2.6.4. If you cannot download it, there is nothing we can do. -- PIT signature.asc Description: OpenPGP digital signature ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
RE: Help with Pidgin
your site doesn't help me at all and my computer refuses to download anything yes i have a msn account but it had been working fine i'm confused and lost with this whole program > Date: Sat, 2 Jan 2010 23:28:10 + > From: for...@david-woolley.me.uk > To: crazydevilkit...@hotmail.com > CC: support@pidgin.im > Subject: Re: Help with Pidgin > > Caitlyn Lloyd wrote: > > I have an HP laptop and I have pidgin on it. It had been working fine > > for months but now it will not connect. I keep getting the message: > > Failed to connect to server. We had changed internet companies but for > > awhile Pidgin was fine but then it just stopped. Please help me. > > You probably meant to say that you use MSN. Microsoft don't support > open source clients. They changed the protocol. You need to install > Pidgin 2.6.4 to catch up. > > If the problem is not with MSN, you are going to have to tell us more. > > A better subject would have been: '"Failed to connect to server" when > using MSN'. > > > -- > David Woolley > Emails are not formal business letters, whatever businesses may want. > RFC1855 says there should be an address here, but, in a world of spam, > that is no longer good advice, as archive address hiding may not work. _ Eligible CDN College & University students can upgrade to Windows 7 before Jan 3 for only $39.99. Upgrade now! http://go.microsoft.com/?linkid=9691819___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin
Caitlyn Lloyd wrote: I have an HP laptop and I have pidgin on it. It had been working fine for months but now it will not connect. I keep getting the message: Failed to connect to server. We had changed internet companies but for awhile Pidgin was fine but then it just stopped. Please help me. You probably meant to say that you use MSN. Microsoft don't support open source clients. They changed the protocol. You need to install Pidgin 2.6.4 to catch up. If the problem is not with MSN, you are going to have to tell us more. A better subject would have been: '"Failed to connect to server" when using MSN'. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: HELP with Pidgin
On Dec 16, 2009, at 07:22, Jessica Poutiainen wrote: > > Hi, > > can You please tell me why my Pidgin Messenger isn't working? I tried to log > in but it's not letting me in whether how many times I try or change the > settings. Is there some problem with Pidgin or is it just my computer? > > It just says : "the server does not support the protocol" > > > Waiting for Your answer, > > Jessica Poutiainen, Finland You need to upgrade to a newer version of Pidgin; I suggest the latest version (2.6.4). ~Paul ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin Messenger
On Sun, Sep 20, 2009 at 10:48, Josaphina Sluik wrote: > Yes! I'm sorry, i forgot to note that! Thank you very much! Where can I > download the newer version? You can find it on the pidgin website: http://pidgin.im -D > >> On 20/09/09 22:46:21, Daniel Atallah wrote: >> On Sun, Sep 20, 2009 at 10:42, Josaphina Sluik wrote: >> > Is there any possible way I could talk to one person, and no one else >> online >> > knows that I'm actually online at all? I've been trying to get this done, >> due >> > to having an over eager friend that likes talking every five minutes, and >> I >> > would like to talk to one person in particular. The times I've tried >> talking >> > with people online while under the invisible status have ended up with the >> > program telling me that if I wish to talk to people, then to change my >> status >> > to active. I'd understand if it's not able to be done, but if there is any >> > possible way, then I'd gladly like to know =) >> >> I assume that the protocol you're using is MSN, in which case, >> upgrading to the latest version (2.6.2) will allow you talk to people >> while you're invisible. >> >> -D ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin Messenger
On Sun, Sep 20, 2009 at 10:42, Josaphina Sluik wrote: > Is there any possible way I could talk to one person, and no one else online > knows that I'm actually online at all? I've been trying to get this done, due > to having an over eager friend that likes talking every five minutes, and I > would like to talk to one person in particular. The times I've tried talking > with people online while under the invisible status have ended up with the > program telling me that if I wish to talk to people, then to change my status > to active. I'd understand if it's not able to be done, but if there is any > possible way, then I'd gladly like to know =) I assume that the protocol you're using is MSN, in which case, upgrading to the latest version (2.6.2) will allow you talk to people while you're invisible. -D ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin graphics
It worked! Thank you so much!! On Tue, Feb 3, 2009 at 3:26 PM, Daniel Atallah wrote: > 2009/2/3 susanviolet : > > I'm hoping someone can help me. I've searched the help pages on the > website, > > and I can't seem to find any answers. I upgraded to the newest version of > > Pidgin, as well as changed some administration profiles around on Windows > > (XP). Now, when I run Pidgin, none of my graphics are visible - the > toolbar > > on the right corner shows a white box with a red X, as does all my > buddies, > > my status, my avatar. And in the toolbar in Pidgin, there are icons > missing > > in the dropdowns as well. I tried locating the folders on my C: drive, > but > > I don't really know what I'm looking for, and when I uninstall and > reinstall > > Pidgin the icons are still missing. > > It sounds like your GTK+ runtime is messed up. > > Try uninstalling the GTK+ runtime and reinstalling it. A standalone > GTK+ runtime installer is available from the downloads section of > pidgin's sourceforge site (http://sf.net/projects/pidgin). > > -D > ___ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Help with Pidgin graphics
2009/2/3 susanviolet : > I'm hoping someone can help me. I've searched the help pages on the website, > and I can't seem to find any answers. I upgraded to the newest version of > Pidgin, as well as changed some administration profiles around on Windows > (XP). Now, when I run Pidgin, none of my graphics are visible - the toolbar > on the right corner shows a white box with a red X, as does all my buddies, > my status, my avatar. And in the toolbar in Pidgin, there are icons missing > in the dropdowns as well. I tried locating the folders on my C: drive, but > I don't really know what I'm looking for, and when I uninstall and reinstall > Pidgin the icons are still missing. It sounds like your GTK+ runtime is messed up. Try uninstalling the GTK+ runtime and reinstalling it. A standalone GTK+ runtime installer is available from the downloads section of pidgin's sourceforge site (http://sf.net/projects/pidgin). -D ___ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support
