EVANG: Hostway

2010-01-26 Thread Paul B. Gallagher
After their latest site redesign, my hosting company's website won't let 
me login -- unless, of course I use The Other Browser.


https://sitecontrol-sp.hostway.com/

Can anyone say what the problem is? W3C validator returns 8 errors, 13 
warnings, but I'm not sophisticated enough to see if any of these is the 
problem.


When I login with IE, I get one of those little spinners like a flash 
video buffering, and periodically it says things like loading 
configuration, loading preferences, etc. When I login with SM, I get 
the same thing, but it just says loading, and after a while it goes 
blank and returns me to the login page. I can't look at the code in the 
video, which I suppose is the point.


UA spoofing doesn't help.

Thanks.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: EVANG: Hostway

2010-01-26 Thread David E. Ross
On 1/26/2010 10:27 AM, Paul B. Gallagher wrote:
 After their latest site redesign, my hosting company's website won't let 
 me login -- unless, of course I use The Other Browser.
 
 https://sitecontrol-sp.hostway.com/
 
 Can anyone say what the problem is? W3C validator returns 8 errors, 13 
 warnings, but I'm not sophisticated enough to see if any of these is the 
 problem.
 
 When I login with IE, I get one of those little spinners like a flash 
 video buffering, and periodically it says things like loading 
 configuration, loading preferences, etc. When I login with SM, I get 
 the same thing, but it just says loading, and after a while it goes 
 blank and returns me to the login page. I can't look at the code in the 
 video, which I suppose is the point.
 
 UA spoofing doesn't help.
 
 Thanks.
 

Have you tried contacting them?

My advice is first to try logging-in again while spoofing Firefox.
Then, if it still fails, discuss your problem with their customer
support in terms of Firefox.  Don't even mention SeaMonkey because their
likely reply is either We don't support SeaMonkey or What's
SeaMonkey?.

-- 
David E. Ross
http://www.rossde.com/

Go to Mozdev at http://www.mozdev.org/ for quick access to
extensions for Firefox, Thunderbird, SeaMonkey, and other
Mozilla-related applications.  You can access Mozdev much
more quickly than you can Mozilla Add-Ons.
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Re: EVANG: Hostway

2010-01-26 Thread Paul B. Gallagher

David E. Ross wrote:

On 1/26/2010 10:27 AM, Paul B. Gallagher wrote:
After their latest site redesign, my hosting company's website won't let 
me login -- unless, of course I use The Other Browser.


https://sitecontrol-sp.hostway.com/

Can anyone say what the problem is? W3C validator returns 8 errors, 13 
warnings, but I'm not sophisticated enough to see if any of these is the 
problem.


When I login with IE, I get one of those little spinners like a flash 
video buffering, and periodically it says things like loading 
configuration, loading preferences, etc. When I login with SM, I get 
the same thing, but it just says loading, and after a while it goes 
blank and returns me to the login page. I can't look at the code in the 
video, which I suppose is the point.


UA spoofing doesn't help.

Thanks.



Have you tried contacting them?

My advice is first to try logging-in again while spoofing Firefox.
Then, if it still fails, discuss your problem with their customer
support in terms of Firefox.  Don't even mention SeaMonkey because their
likely reply is either We don't support SeaMonkey or What's
SeaMonkey?.


Actually, that's where I started. Initial contacts (and this is why I 
chose the header EVANG) were relatively clueless, but the most recent 
ones have not been.


To take your points one at a time:

1) I tried spoofing Firefox 3.5.4, no go, even after clearing cache and 
cookies and restarting the browser. It doesn't appear to be a sniffing 
issue. But my most recent reply from tech support said The site uses 
AJAX, not proprietary IE coding. It works normally using Firefox 3.5. 
It's not a 'browser' issue, as all browsers should be able to use it. We 
have customers who use everything from safari on macs, to Opera on 
mobile phones that are able to login to sitecontrol.


I note that I've been able to login for years, with Netscape 4.7, 
various versions of Mozilla, and now SeaMonkey, until their most recent 
upgrade, when I was cast into the outer darkness.


2) They didn't have a problem when I mentioned SeaMonkey, but they do 
seem confused about its relationship to the Mozilla suite -- an easy 
mistake to make.


3) My most recent contact took the trouble of reminding me for the 
fourth time (after I told them in all four of my messages in this thread 
that I had accepted all five of their cookies) that I need to accept 
cookies in order to login. And it does /look/ like a cookie issue in 
that login pages that fail to set a cookie generally return you to the 
blank login form.


This from their latest may be a clue, though as I noted above he seems 
to be confusing Mozilla 1.9.1 with SeaMonkey something or other:


Other than that, there are no real requirements that would cause your 
browser to be unable to login (unless it's unable to handle AJAX 
coding.) This may be the case, I did note the following mozilla trouble 
ticket https://bugzilla.mozilla.org/show_bug.cgi?id=390859. This is 
regarding the fact that certain versions (1.9.1 in this case) of 
SeaMonkey are unable to render AJAX sites even though IE can.


So my next question to the Mozilla experts is whether the bug referenced 
above was fixed in the SeaMonkey branch of the family tree, and where 
(what version number). Anyone know?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: EVANG: Hostway

2010-01-26 Thread Phillip Jones

David E. Ross wrote:

On 1/26/2010 10:27 AM, Paul B. Gallagher wrote:

After their latest site redesign, my hosting company's website won't let
me login -- unless, of course I use The Other Browser.

https://sitecontrol-sp.hostway.com/

Can anyone say what the problem is? W3C validator returns 8 errors, 13
warnings, but I'm not sophisticated enough to see if any of these is the
problem.

When I login with IE, I get one of those little spinners like a flash
video buffering, and periodically it says things like loading
configuration, loading preferences, etc. When I login with SM, I get
the same thing, but it just says loading, and after a while it goes
blank and returns me to the login page. I can't look at the code in the
video, which I suppose is the point.

UA spoofing doesn't help.

Thanks.



Have you tried contacting them?

My advice is first to try logging-in again while spoofing Firefox.
Then, if it still fails, discuss your problem with their customer
support in terms of Firefox.  Don't even mention SeaMonkey because their
likely reply is either We don't support SeaMonkey or What's
SeaMonkey?.

 And Tidy Extension (HTML Validator) both in SM and FF show 29 error 
and 2 warnings just on the opening page.


--
Phillip M. Jones, C.E.T.If it's Fixed, Don't Break it
http://www.phillipmjones.net   http://www.vpea.org
mailto:pjon...@kimbanet.com
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Re: EVANG: Hostway

2010-01-26 Thread Phillip Jones

David E. Ross wrote:

On 1/26/2010 10:27 AM, Paul B. Gallagher wrote:

After their latest site redesign, my hosting company's website won't let
me login -- unless, of course I use The Other Browser.

https://sitecontrol-sp.hostway.com/

Can anyone say what the problem is? W3C validator returns 8 errors, 13
warnings, but I'm not sophisticated enough to see if any of these is the
problem.

When I login with IE, I get one of those little spinners like a flash
video buffering, and periodically it says things like loading
configuration, loading preferences, etc. When I login with SM, I get
the same thing, but it just says loading, and after a while it goes
blank and returns me to the login page. I can't look at the code in the
video, which I suppose is the point.

UA spoofing doesn't help.

Thanks.



Have you tried contacting them?

My advice is first to try logging-in again while spoofing Firefox.
Then, if it still fails, discuss your problem with their customer
support in terms of Firefox.  Don't even mention SeaMonkey because their
likely reply is either We don't support SeaMonkey or What's
SeaMonkey?.

 Here are all the errors and warning items 29 errors and 2 warnings: 
(courtesy of iCab)


https://sitecontrol-sp.hostway.com/SiteControl/R03150815/plugins/commons/init.tile
HTML Error (36, 3): The value POST of the attribute method is not valid.
HTML Error (38, 7): The tag TABLE is unknown.
HTML Error (39, 5): The tag tbody is not allowed in its parent tag.
HTML Error (65, 12): The end tag /fieldset is missing.
HTML Error (65, 12): The end tag /form is missing.
HTML Error (65, 12): The end tag /div is missing.
HTML Error (65, 12): The end tag /div is missing.
HTML Error (65, 12): The end tag /div is missing.
HTML Error (65, 12): The end tag /body is missing.
HTML Error (65, 12): The end tag /html is missing.
HTML Error (74, 10): The tag iframe is not allowed in the Doctype of 
the document.

HTML Warning (0, 0): The Doctype definition of the document is unknown.
https://www2.hostway.com/sitecontrol/index.html
HTML Error (5, 7): The tag title is missing.
HTML Warning (0, 0): The Doctype definition of the document is unknown.
https://sitecontrol-sp.hostway.com/SiteControl/static/global/js/dojo/en_US_hostway_sitecontrol_concatenated.css?l=en_US_hostway
CSS Error (1773, 16): The value center is not allowed for the property 
vertical-align.
CSS Error (3044, 19): The value none is not allowed for the property 
background-color.

CSS Error (3696, 12): The property h is unknown.
CSS Error (3699, 12): The property h is unknown.
CSS Error (3759, 1): The property word-break is unknown.
CSS Error (3761, 7): The value fixed is not allowed for the property 
width.
CSS Error (4360, 42): The value none is not allowed for the property 
background-color.

CSS Error (4587, 10): The property xbackground-color is unknown.
CSS Error (4745, 1): The property xborder-bottom is unknown.
CSS Error (5106, 16): The value center is not allowed for the property 
vertical-align.
CSS Error (5791, 235): The value none is not allowed for the property 
background-color.
CSS Error (6500, 30): The value none is not allowed for the property 
background-color.

CSS Warning (6595, 1): The property -ms-filter is unknown.
CSS Error (6596, 1): The property filter is unknown.



--
Phillip M. Jones, C.E.T.If it's Fixed, Don't Break it
http://www.phillipmjones.net   http://www.vpea.org
mailto:pjon...@kimbanet.com
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Large .mfl Files

2010-01-26 Thread David E. Ross
I have two very large .mfl files in one of my profiles:
XPC.mfl  1.9 MB
XUL.mfl  2.4 MB

What are they?  Can they be compressed?

-- 
David E. Ross
http://www.rossde.com/

Go to Mozdev at http://www.mozdev.org/ for quick access to
extensions for Firefox, Thunderbird, SeaMonkey, and other
Mozilla-related applications.  You can access Mozdev much
more quickly than you can Mozilla Add-Ons.
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Re: EVANG: Hostway

2010-01-26 Thread Paul B. Gallagher

Phillip Jones wrote:

And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 
2 warnings just on the opening page.


Thanks, I already told them the W3C validator returns 8 errors and 13 
warnings. But unless I can show a relationship between one or more 
errors and the loss of functionality, they are unlikely to be interested.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: Tools - Message filters Doesnot work

2010-01-26 Thread Ray_Net

Ray_Net wrote:

I am under WindowsXP SP3 with SM2.0.2
Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.9.1.7) Gecko/20100104 NOT Firefox/3.5 SeaMonkey/2.0.2

For a newsgroup, i have positionned to Mark As Read
Applying filter when: Checking Mail or Manually Run
Match any of the following:
 From contains j...@lion.org
 From contains j...@lion.org
 From contains jmB jmB@lion.org
 From contains jmB jmB@Lion.org

And the posts are still marked as Not Read

Any idea to solve this issue ?


Thanks for all answers i received.
Finally i succed as follow:
 Applying filter when: Checking Mail or Manually Run
 Match any of the following:
  From ends with lion.org
  From ends with Lion.org
  From ends with lion.org
  From ends with Lion.org
with all actions:
- Mark as read
- Ignore thread
- Ignore subthread
- Delete
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Re: Tools - Message filters Doesnot work

2010-01-26 Thread chicagofan

Ray_Net wrote:

Ray_Net wrote:

I am under WindowsXP SP3 with SM2.0.2
Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.9.1.7) Gecko/20100104 NOT Firefox/3.5 SeaMonkey/2.0.2


Thanks for all answers i received.
Finally i succed as follow:
Applying filter when: Checking Mail or Manually Run
Match any of the following:
  From ends with lion.org
  From ends with Lion.org
  From ends with lion.org
  From ends with Lion.org
with all actions:
- Mark as read
- Ignore thread
- Ignore subthread
- Delete



That's wonderful!  I am so glad you succeeded!  I was worried that you 
may have given up.

bj
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