Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread Lemuel Johnson via support-seamonkey

On 7/22/2020 2:42 PM, David E. Ross wrote:



My second thought, however, involves you keeping your US Bank account.

1.  In SeaMonkey, enter about:config in the URI area (address bar),
dismissing any warning popup.

2.  Right-click anywhere on the list of preference variables and select
[New > String] from the pull-down context menu.

3.  In the "New string value" dialogue, enter
general.useragent.override.usbank.com
and then select the OK button.

4.  In the "Enter string value" dialogue, enter
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0)
Gecko/20100101 Firefox/75.0
all as a single line (Pardon the line wrap above.) and then select the
OK button.

NOTE:  In step #4, you might enter a different user agent (UA) string if
you know of a more recent one for Firefox or one for a Mac instead of
this one, which is for Windows.



I found the useragent override was not sufficient for accessing Chase 
Bank, probably because they cycle the authorization info through some 
unseen non-Chase domain. The site does work when I use the "User Agent 
Switcher" extension, which displays the same bogus Firefox UA to every site.


Lem Johnson
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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread Marion Walther
On Thursday, July 23, 2020 at 12:47:23 AM UTC-6, Daniel wrote:
> Marion Walther wrote on 23/07/2020 8:24 AM: 
> > On Wednesday, July 22, 2020 at 4:01:00 PM UTC-6, Marion Walther 
> > wrote: 
> >> On Wednesday, July 22, 2020 at 2:18:25 PM UTC-6, meagain wrote: 
> >>>  Original Message  
>  I can sign in but my cursor just sits there. I cannot access 
>  anything. Cannot even log out. How can I resolve that? I have 
>  to go to Firefox to do my banking. I have used SeaMonkey since 
>  NetScape and have my own domain so I want to continue my email 
>  client in SM. 
>  
> >>> Edit | Preferences | Advanced | HTTP Network Check http 1.1 Check 
> >>> "Identify as SeaMonkey and advertise Firefox compatibility" 
> >>> assuming you have SM version 2.53.3 or more recent. 
> > 
> > I hope this is the way I reply to you. My first time here. 
> > Meagain...I am using 2.53.3 and I have had my preferences set exactly 
> > that way for a long time. Not a techie but will try to follow all 
> > suggestions. Thanks very much for trying. 
> >
> Marion, that's peaked my interest  Have you used SeaMonkey 2.53.3 
> previously to do your banking and it worked, except in the past couple 
> of days it's stopped working?? 
> 
> If that is the case, have you tried phoning your bank to see if they've 
> changed something their end?? E-mail them, maybe!! 
> -- 
> Daniel 
> 
> Win7 User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) 
> Gecko/20100101 SeaMonkey/2.49.5 Build identifier: 20190609032134 
> 
> Linux User agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) 
> Gecko/20100101 SeaMonkey/2.49.1 Build identifier: 20171015235623

Daniel...I will try that. My experience has been that it's difficult to find 
the right person to resolve things by phone. Will try email. Also... can I edit 
my UA in about:config? This is all new to me. You guys are making a techie out 
of me! Would maybe changing my usbank.com string? My google string is 
;Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

Marion
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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread meagain

 Original Message 

On Wednesday, July 22, 2020 at 7:05:25 PM UTC-6, Paul in Houston, TX wrote:

Marion Walther wrote:

On Wednesday, July 22, 2020 at 4:51:51 PM UTC-6, Paul in Houston, TX wrote:

Marion Walther wrote:

I can sign in but my cursor just sits there. I cannot access anything. Cannot 
even log out. How can I resolve that? I have to go to Firefox to do my banking. 
I have used SeaMonkey since NetScape and have my own domain so I want to 
continue my email client in SM.

Try making the SM UA override the same as with the FF that works.
You can make it bank specific if necessary.


Thank you Paul. Apology...I am new here and I don't know how to reply directly 
to
you. So I just clicked on reply all. David gave me a US Bank UA. Didn't work 
but it was Windows NT10. I use Windows 7. Do I need to change it to 7?

The Win 10 one should work ok... if it works at all.
Win 7 is actually NT6.1.

Have you installed any blockers or add-ons?


Yes...Shockwave Flash - disabled
Flash Got
Modify HttP Response
No Script
UBlock Origin
Tiny Java Script Debugger - disabled
The others are enabled but I have disabled all
and enabled all each one at a time also.Didn't seem
to help.



Install Chrome and call US BANK Technical support: 1 (877) 202-0043
Write down all the information.
Once you get that working you should be able to create a new SM entry 
after deleting all the old SM info on US BANK.

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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread meagain

 Original Message 

On Wednesday, July 22, 2020 at 7:05:25 PM UTC-6, Paul in Houston, TX wrote:

Marion Walther wrote:

On Wednesday, July 22, 2020 at 4:51:51 PM UTC-6, Paul in Houston, TX wrote:

Marion Walther wrote:

I can sign in but my cursor just sits there. I cannot access anything. Cannot 
even log out. How can I resolve that? I have to go to Firefox to do my banking. 
I have used SeaMonkey since NetScape and have my own domain so I want to 
continue my email client in SM.

Try making the SM UA override the same as with the FF that works.
You can make it bank specific if necessary.


Thank you Paul. Apology...I am new here and I don't know how to reply directly 
to
you. So I just clicked on reply all. David gave me a US Bank UA. Didn't work 
but it was Windows NT10. I use Windows 7. Do I need to change it to 7?

The Win 10 one should work ok... if it works at all.
Win 7 is actually NT6.1.

Have you installed any blockers or add-ons?


Yes...Shockwave Flash - disabled
Flash Got
Modify HttP Response
No Script
UBlock Origin
Tiny Java Script Debugger - disabled
The others are enabled but I have disabled all
and enabled all each one at a time also.Didn't seem
to help.



US BANK may have decided to run a much tighter ship:
"U.S. bank giant data breach affects over 100 mln users. WASHINGTON, 
July 29 (Xinhua) -- The fifth-biggest credit card issuer in the U.S. 
Capital One said Monday that the personal information of more than 100 
million customers was compromised during a massive data breach by a 
hacker.Jul 30, 2019"

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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread Marion Walther
On Thursday, July 23, 2020 at 9:40:45 AM UTC-6, meagain wrote:
>  Original Message  
> > On Wednesday, July 22, 2020 at 7:05:25 PM UTC-6, Paul in Houston, TX wrote: 
> >> Marion Walther wrote: 
> >>> On Wednesday, July 22, 2020 at 4:51:51 PM UTC-6, Paul in Houston, TX 
> >>> wrote: 
>  Marion Walther wrote: 
> > I can sign in but my cursor just sits there. I cannot access anything. 
> > Cannot even log out. How can I resolve that? I have to go to Firefox to 
> > do my banking. I have used SeaMonkey since NetScape and have my own 
> > domain so I want to continue my email client in SM. 
>  Try making the SM UA override the same as with the FF that works. 
>  You can make it bank specific if necessary. 
> >>> 
> >>> Thank you Paul. Apology...I am new here and I don't know how to reply 
> >>> directly to 
> >>> you. So I just clicked on reply all. David gave me a US Bank UA. Didn't 
> >>> work but it was Windows NT10. I use Windows 7. Do I need to change it to 
> >>> 7? 
> >> The Win 10 one should work ok... if it works at all. 
> >> Win 7 is actually NT6.1. 
> >> 
> >> Have you installed any blockers or add-ons? 
> > 
> > Yes...Shockwave Flash - disabled 
> > Flash Got 
> > Modify HttP Response 
> > No Script 
> > UBlock Origin 
> > Tiny Java Script Debugger - disabled 
> > The others are enabled but I have disabled all 
> > and enabled all each one at a time also.Didn't seem 
> > to help.
> >
> US BANK may have decided to run a much tighter ship: 
> "U.S. bank giant data breach affects over 100 mln users. WASHINGTON, 
> July 29 (Xinhua) -- The fifth-biggest credit card issuer in the U.S. 
> Capital One said Monday that the personal information of more than 100 
> million customers was compromised during a massive data breach by a 
> hacker.Jul 30, 2019"

You are all awesome! I finally decided to email the Bank. I have always used 
the phone but sometimes you get transferred numerous times and dropped etc. 
Will let you know the results of that. In the meantime I will continue to jump 
over to FireFox for banking. Actually for the past several months SM was 
crashing several times a day and I was needing FireFox to get anything done. My 
email was getting really unstable but after I went to 2.53.3 it all seemed to 
settle down.
God Bless and hopefully USB will respond soon.
Marion
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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread NFN Smith

Marion Walther wrote:

I can sign in but my cursor just sits there. I cannot access
anything. Cannot even log out. How can I resolve that? I have to go
to Firefox to do my banking. I have used SeaMonkey since NetScape and
have my own domain so I want to continue my email client in SM.



After a quick glance-through of other responses, I'll put a response here...

1) Make sure you clear your cache and cookies.  Sites that are heavy on 
scripting sometimes can have difficulties displaying properly, and 
clearing your cache can help by forcing new copies of everything. This 
may not do anything for you, but it's something that's quick to do.  I 
will note that I can get to usbank.com, with no obvious problems, but 
that's only the front page, and I can't see what's happening with login 
processes.


2) You note that you have both NoScript and uBlock Origin installed.  I 
have both myself, and while I don't see frequent problems with uBlock, I 
frequently fight with NoScript, because I have it set to block 
everything as a default, and then temporarily whitelist.  At some sites, 
it can take multiple rounds of enabling scripting hosts, before the 
essential script will run.  One that I've found is Google's gstatic for 
rendering fonts often doesn't run until I've enabled numerous other 
scripting hosts.  And with enabling hosts, it's often not easy to tell 
which are essential for displaying a page, and which are are related to 
advertising networks.


As an experiment, you may want to temporarily disable both of these 
add-ons, just to see what difference there is.  Restarting Seamonkey in 
Safe Mode (Help -> Reatart with Add Ons Disabled) can also do that, if 
you haven't tried already.


3) Browser identity could be a problem, and since that's been discussed 
down-thread, I won't put a lot of detail here.


This is a place where financial institutions tend to be more aggressive 
about demanding certain browsers (typically IE, Chrome, Firefox and 
Safari). If you get a complaint about your browser, even if the message 
is worded to indicate that your browser has inadequate capacity, I've 
found that to be bogus. If I spoof something that's current, I rarely 
have problems getting through.  The real reason is a matter of tech 
support coming from the site.  They want "Firefox", not "like Firefox" 
or "Firefox derived". If you're interacting with their tech support, 
they want you to be running what their support people see on their own 
screens, where they can be done with interacting with you as quickly as 
possible. Seamonkey's different UI (especially for config settings) is a 
a non-starter, and if you tell them that you're running something else, 
they'll end the conversation right there with "we don't support that".


But I will encourage you to add an entry to about:config, setting 
general.useragent.override.usbank.com, to show a version of Firefox 
they're likely to accept.  Either of these is likely to work for you:


   Mozilla/5.0 (Windows NT 6.1; rv:60.0) Gecko/20100101 Firefox/60.0
   Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 
Firefox/68.0


Don't worry about the differences between Win 7 and Win 10, they're 
unlikely to be significant.  I do quite a bit of browser spoofing, 
including places where I spoof that I'm using Mac or Linux, as well as 
Windows, and also other browsers, such as Chrome.  The only thing that 
the browser sniffers are looking for (usually) is Firefox version that 
they consider to be acceptable -- that is, the version following "Firefox/".


4) One other thing that could be causing you problems is your cookie 
handling policy. Personally, I allow all first-party cookies, and then I 
discard all cookies at the end of my browsing session.  I disallow 
third-party cookies, and there are occasions that sites will refuse to 
work unless third-party cookies are allowed.  You can try whitelisting 
sites, but that takes some work to figure out.  Basically, you have to 
temporarily accept all cookies, to find out which sites are setting 
cookies, and then you have to guess which sites to whitelist.



In my own usage, I have a second profile in Seamonkey that I call "bare 
metal", where the only non-default settings are to flush user data at 
the end of the session.  If a site is giving me problems in such a way 
that I can't find the necessary tweaks to get it to work, it's useful to 
use the bare metal profile, to see how things work in default 
conditions.  That's good for figuring out if the site is really 
objecting to Seamonkey, or if it's something in my normal profile that 
isn't working quite correctly.


With that in mind, I also have Firefox installed, where I have multiple 
profiles, including one with all my personal preference settings, and 
another with bare metal default settings.  If I'm having problems with a 
site (especially e-commerce related), and I don't want to take the time 
to restart Seamonkey, I tend to launch Firefox on the ba

Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread David E. Ross
On 7/23/2020 8:08 AM, Lemuel Johnson wrote:
> On 7/22/2020 2:42 PM, David E. Ross wrote:
>> 
>>
>> My second thought, however, involves you keeping your US Bank account.
>>
>> 1.  In SeaMonkey, enter about:config in the URI area (address bar),
>> dismissing any warning popup.
>>
>> 2.  Right-click anywhere on the list of preference variables and select
>> [New > String] from the pull-down context menu.
>>
>> 3.  In the "New string value" dialogue, enter
>>  general.useragent.override.usbank.com
>> and then select the OK button.
>>
>> 4.  In the "Enter string value" dialogue, enter
>>  Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0)
>>  Gecko/20100101 Firefox/75.0
>> all as a single line (Pardon the line wrap above.) and then select the
>> OK button.
>>
>> NOTE:  In step #4, you might enter a different user agent (UA) string if
>> you know of a more recent one for Firefox or one for a Mac instead of
>> this one, which is for Windows.
>>
> 
> I found the useragent override was not sufficient for accessing Chase 
> Bank, probably because they cycle the authorization info through some 
> unseen non-Chase domain. The site does work when I use the "User Agent 
> Switcher" extension, which displays the same bogus Firefox UA to every site.
> 
> Lem Johnson
> 

I use PrefBar's useragent Extlist for the same purpose.  However, I
wanted to advise the original poster without suggesting the installation
of an extension, especially since I did not know then what version of
SeaMonkey was being used and thus did not know what extension might be
compatible.

-- 
David E. Ross
That Flag:


A TV ad in support of re-electing President Trump and
featuring Vice-President Pence is sponsored by America
First Policy.  In the 1930s, "America First" was the
name of a movement in the United States that supported
Hitler and the Nazis.
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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread EE

Marion Walther wrote:

I can sign in but my cursor just sits there. I cannot access anything. Cannot 
even log out. How can I resolve that? I have to go to Firefox to do my banking. 
I have used SeaMonkey since NetScape and have my own domain so I want to 
continue my email client in SM.

Have you tried faking your user-agent?  If you use a user-agent override 
claiming that SeaMonkey is Firefox, does that fix the problem?


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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread EE

meagain wrote:

 Original Message 
On Wednesday, July 22, 2020 at 7:05:25 PM UTC-6, Paul in Houston, TX 
wrote:

Marion Walther wrote:
On Wednesday, July 22, 2020 at 4:51:51 PM UTC-6, Paul in Houston, TX 
wrote:

Marion Walther wrote:
I can sign in but my cursor just sits there. I cannot access 
anything. Cannot even log out. How can I resolve that? I have to 
go to Firefox to do my banking. I have used SeaMonkey since 
NetScape and have my own domain so I want to continue my email 
client in SM.

Try making the SM UA override the same as with the FF that works.
You can make it bank specific if necessary.


Thank you Paul. Apology...I am new here and I don't know how to 
reply directly to
you. So I just clicked on reply all. David gave me a US Bank UA. 
Didn't work but it was Windows NT10. I use Windows 7. Do I need to 
change it to 7?

The Win 10 one should work ok... if it works at all.
Win 7 is actually NT6.1.

Have you installed any blockers or add-ons?


Yes...Shockwave Flash - disabled
Flash Got
Modify HttP Response
No Script
UBlock Origin
Tiny Java Script Debugger - disabled
The others are enabled but I have disabled all
and enabled all each one at a time also.Didn't seem
to help.



Install Chrome and call US BANK Technical support: 1 (877) 202-0043
Write down all the information.
Once you get that working you should be able to create a new SM entry 
after deleting all the old SM info on US BANK.


Why do people keep advising installing and using Chrome?  That browser 
is spyware.


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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread Ant

On 7/23/2020 1:38 PM, EE wrote:
...

Install Chrome and call US BANK Technical support: 1 (877) 202-0043
Write down all the information.
Once you get that working you should be able to create a new SM entry 
after deleting all the old SM info on US BANK.


Why do people keep advising installing and using Chrome?  That browser 
is spyware.


At least, suggest Mozilla's bigger brother Firefox! Or even Safari if 
using mac OS.

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Re: US BANK HAS STOPPED SUPPORTING MY BROWSER

2020-07-23 Thread Ant

On 7/23/2020 8:52 AM, Marion Walther wrote:
...

You are all awesome! I finally decided to email the Bank. I have always used 
the phone but sometimes you get transferred numerous times and dropped etc. 
Will let you know the results of that. In the meantime I will continue to jump 
over to FireFox for banking. Actually for the past several months SM was 
crashing several times a day and I was needing FireFox to get anything done. My 
email was getting really unstable but after I went to 2.53.3 it all seemed to 
settle down.
God Bless and hopefully USB will respond soon.
Marion


Good luck, Marion. Please do let us what they say and know if you need 
more help. :)

--
Life's so loco! ..!.. *isms, sins, hates, (d)evil, illnesses (e.g., 
COVID-19/2019-nCoV/SARS-CoV-2), deaths (RIP), interruptions, stresses, 
heat waves, fires, out(r)ages, dramas, unlucky #4, 2020, greeds, bugs 
(e.g., crashes & female mosquitoes), etc.
Note: A fixed width font (Courier, Monospace, etc.) is required to see 
this signature correctly.

   /\___/\ http://aqfl.net & http://antfarm.ma.cx /
  / /\ /\ \ http://antfarm.home.dhs.org
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\ _ / Please kindly use :( Ant nickname & URL/link if crediting.
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