Re: Email issues

[Ray Davison]

Ray Davison wrote:

SM mail.  Have not made any changes to in-out settings for several years.

I have several Charter mail accounts.  This all started a couple days 
when Charter stopped accepting outgoing mail from any of my accounts. 
This occurred on both my wife's machine and mine.


"An error occurred while sending mail. The mail server responded:  5.1.0 
 sender rejected.  Please verify that your email 
address is correct in your Mail preferences and try again."


I just Binged "5.1.0 preventing sending email"  Very popular subject.  I 
have not read any of the links yet.


Ray

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Re: Email issues

[Don Spam's Reckless Son]

Ray Davison wrote:

SM mail.  Have not made any changes to in-out settings for several years.

I have several Charter mail accounts.  This all started a couple days 
when Charter stopped accepting outgoing mail from any of my accounts. 
This occurred on both my wife's machine and mine.


"An error occurred while sending mail. The mail server responded:  5.1.0 
 sender rejected.  Please verify that your email 
address is correct in your Mail preferences and try again."


I take from the message that the mail is getting out of the building but 
the Charter sever does not know who we are.  I can send at my account on 
the Charter WEB site.


Below are the current/long time in/out settings and current suggested by 
Charter.


mail.charter.net 110
smtp.charter.net 587

Suggested:
imap.mobile.charter.net 993
mobile.charter.net 587

pop.gmail.com 995
smtp.gmail.com 465

pop.mail.yahoo.com 995
smtp.mail.yahoo.com 465
also pop.att.yahoo.com 995
also smtp.att.yahoo.com 465

Gmail works OK in and out.  It uses the gmail outgoing server.

Trying to send from yahoo uses whatever sever is listed as default.  But 
password fails. "Login to server smtp.att.yahoo.com failed."  "Enter new 
password"


Sending from gmail to yahoo gets to yahoo on-line account.

Trying to DL from yahoo gets:

"Sending of password for user raydav94 did not succeed. Mail server 
pop.mail.yahoo.com responded: Server error - Please try again later."



Anyone have any help for yahoo?

I charter tech and his supervisor said we ran a test, found no trouble, 
therefore you need to talk to Mozilla to fix their sync.  They changed 
my password so as to access my account to conduct the test.  They left 
their password in and did not tell me what it was.


A call to another tech fixed my password and had the opinion that the 
issue was the charter server, but being on the front lines had no access 
to that part of the system but would try to contact some one.


Any suggestions?

TY
Ray



You are sure that this has nothing to do with the merger/rebranding 
with/as spectrum.com ?  I tend to think Paul Gallagher is correct, and 
that the reason for this change is the merger/whatever.
Have a look at 
https://www.spectrum.net/support/internet/email-troubleshooting?redirected=true 
(not sure about that "redirected" part)


--
spammus ergo sum, viruses courtesy of https://www.nsa.gov/malware/
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Re: Email issues

[Paul B. Gallagher]

Ray Davison wrote:


SM mail.  Have not made any changes to in-out settings for several years.

I have several Charter mail accounts.  This all started a couple days 
when Charter stopped accepting outgoing mail from any of my accounts. 
This occurred on both my wife's machine and mine.


"An error occurred while sending mail. The mail server responded:  5.1.0 
 sender rejected.  Please verify that your email 
address is correct in your Mail preferences and try again."


I take from the message that the mail is getting out of the building but 
the Charter sever does not know who we are.  I can send at my account on 
the Charter WEB site.


I have a suspicion, but you'll have to test to see if it's valid.

I understand that you have several Charter mail accounts, let's call 
them raydav@c***er.net, rayswife@c***er.net, and rayskid@c***er.net just 
for the sake of discussion. You have them all set to use the same SMTP 
server, smtp.charter.net, which authenticates with the user account 
raydav@c***er.net. My suspicion is that Charter changed their server 
settings to require the full email address and not just the prefix when 
authenticating outgoing mail.


If you check the settings for their SMTP server under "Mail & Newsgroups 
Account Settings," you might find that you've been using the prefix only 
(raydav), which used to work, and not the full email address 
(raydav@c***er.net) which they just started requiring. That would cause 
everyone who tries to authenticate as "raydav" to be blocked. So I would 
suggest as a first attempt that you enter the full address in your SMTP 
server settings and see if that works.


A second possibility is that they now want raydav@c***er.net to 
authenticate as raydav@c***er.net, rayswife@c***er.net to authenticate 
as rayswife@c***er.net, and rayskid@c***er.net to authenticate as 
rayskid@c***er.net. In that case, you'd have to set up three separate 
SMTP servers in SeaMonkey, one for each user. But I rather doubt this 
because then only the others should be blocked and you should still be 
able to send.


Sorry for the wordy message. Hope it helps.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: Email issues

[David E. Ross]

On 12/7/2019 11:45 AM, Ray Davison wrote:
> SM mail.  Have not made any changes to in-out settings for several years.
> 
> I have several Charter mail accounts.  This all started a couple days 
> when Charter stopped accepting outgoing mail from any of my accounts. 
> This occurred on both my wife's machine and mine.
> 
> "An error occurred while sending mail. The mail server responded:  5.1.0 
>  sender rejected.  Please verify that your email 
> address is correct in your Mail preferences and try again."
> 
> I take from the message that the mail is getting out of the building but 
> the Charter sever does not know who we are.  I can send at my account on 
> the Charter WEB site.
> 
> Below are the current/long time in/out settings and current suggested by 
> Charter.
> 
> mail.charter.net 110
> smtp.charter.net 587
> 
> Suggested:
> imap.mobile.charter.net 993
> mobile.charter.net 587
> 
> pop.gmail.com 995
> smtp.gmail.com 465
> 
> pop.mail.yahoo.com 995
> smtp.mail.yahoo.com 465
> also pop.att.yahoo.com 995
> also smtp.att.yahoo.com 465
> 
> Gmail works OK in and out.  It uses the gmail outgoing server.
> 
> Trying to send from yahoo uses whatever sever is listed as default.  But 
> password fails. "Login to server smtp.att.yahoo.com failed."  "Enter new 
> password"
> 
> Sending from gmail to yahoo gets to yahoo on-line account.
> 
> Trying to DL from yahoo gets:
> 
> "Sending of password for user raydav94 did not succeed. Mail server 
> pop.mail.yahoo.com responded: Server error - Please try again later."
> 
> 
> Anyone have any help for yahoo?
> 
> I charter tech and his supervisor said we ran a test, found no trouble, 
> therefore you need to talk to Mozilla to fix their sync.  They changed 
> my password so as to access my account to conduct the test.  They left 
> their password in and did not tell me what it was.
> 
> A call to another tech fixed my password and had the opinion that the 
> issue was the charter server, but being on the front lines had no access 
> to that part of the system but would try to contact some one.
> 
> Any suggestions?
> 
> TY
> Ray
> 

Before sending, take a close look at your From E-mail address and also
which account is selected.  I encounter your problem with Thunderbird if
I try to send E-mail with a From address for one account while another
account is selected.

For example, I see a newsgroup message that I want to send to (not reply
to) my daughter.  I select my prinary E-mail account and start composing
a message to her.  I then go back to the newsgroup account to copy the
newsgroup message, which I paste into the E-mail message.  Then I select
Send.  Boom! It is rejected because I am in a newsgroup account and not
in an E-mail account.

I think I have also encountered the opposite, trying to copy an E-mail
message into a newsgroup reply.  I select Send while still in the E-mail
account when I should be in the newsgroup account.

-- 
David E. Ross


Duracell batteries are prohibited in my house.
They leak and have severely damaged some expensive
electronics that I own.  Energizer and Eveready
batteries are okay.
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Re: Email issues

[Paul Bergsagel]

Hi Ray,

All I can think of is to create a new user profile with a new email 
account and if this works you will know something has changed (or is 
corrupted) in your old user profile.


You might download the Thunderbird email program and set up a new email 
account as Thunderbird and SeaMonkey share the same email code.  I hope 
you can locate the source of the problem.


Ray Davison wrote:

SM mail.  Have not made any changes to in-out settings for several years.

I have several Charter mail accounts.  This all started a couple days 
when Charter stopped accepting outgoing mail from any of my accounts. 
This occurred on both my wife's machine and mine.


"An error occurred while sending mail. The mail server responded:  5.1.0 
 sender rejected.  Please verify that your email 
address is correct in your Mail preferences and try again."


I take from the message that the mail is getting out of the building but 
the Charter sever does not know who we are.  I can send at my account on 
the Charter WEB site.


Below are the current/long time in/out settings and current suggested by 
Charter.


mail.charter.net 110
smtp.charter.net 587

Suggested:
imap.mobile.charter.net 993
mobile.charter.net 587

pop.gmail.com 995
smtp.gmail.com 465

pop.mail.yahoo.com 995
smtp.mail.yahoo.com 465
also pop.att.yahoo.com 995
also smtp.att.yahoo.com 465

Gmail works OK in and out.  It uses the gmail outgoing server.

Trying to send from yahoo uses whatever sever is listed as default.  But 
password fails. "Login to server smtp.att.yahoo.com failed."  "Enter new 
password"


Sending from gmail to yahoo gets to yahoo on-line account.

Trying to DL from yahoo gets:

"Sending of password for user raydav94 did not succeed. Mail server 
pop.mail.yahoo.com responded: Server error - Please try again later."



Anyone have any help for yahoo?

I charter tech and his supervisor said we ran a test, found no trouble, 
therefore you need to talk to Mozilla to fix their sync.  They changed 
my password so as to access my account to conduct the test.  They left 
their password in and did not tell me what it was.


A call to another tech fixed my password and had the opinion that the 
issue was the charter server, but being on the front lines had no access 
to that part of the system but would try to contact some one.


Any suggestions?

TY
Ray



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Email issues

[Ray Davison]

SM mail.  Have not made any changes to in-out settings for several years.

I have several Charter mail accounts.  This all started a couple days 
when Charter stopped accepting outgoing mail from any of my accounts. 
This occurred on both my wife's machine and mine.


"An error occurred while sending mail. The mail server responded:  5.1.0 
 sender rejected.  Please verify that your email 
address is correct in your Mail preferences and try again."


I take from the message that the mail is getting out of the building but 
the Charter sever does not know who we are.  I can send at my account on 
the Charter WEB site.


Below are the current/long time in/out settings and current suggested by 
Charter.


mail.charter.net 110
smtp.charter.net 587

Suggested:
imap.mobile.charter.net 993
mobile.charter.net 587

pop.gmail.com 995
smtp.gmail.com 465

pop.mail.yahoo.com 995
smtp.mail.yahoo.com 465
also pop.att.yahoo.com 995
also smtp.att.yahoo.com 465

Gmail works OK in and out.  It uses the gmail outgoing server.

Trying to send from yahoo uses whatever sever is listed as default.  But 
password fails. "Login to server smtp.att.yahoo.com failed."  "Enter new 
password"


Sending from gmail to yahoo gets to yahoo on-line account.

Trying to DL from yahoo gets:

"Sending of password for user raydav94 did not succeed. Mail server 
pop.mail.yahoo.com responded: Server error - Please try again later."



Anyone have any help for yahoo?

I charter tech and his supervisor said we ran a test, found no trouble, 
therefore you need to talk to Mozilla to fix their sync.  They changed 
my password so as to access my account to conduct the test.  They left 
their password in and did not tell me what it was.


A call to another tech fixed my password and had the opinion that the 
issue was the charter server, but being on the front lines had no access 
to that part of the system but would try to contact some one.


Any suggestions?

TY
Ray

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Email Issues

[Dan Wong]

Support,

I have been using SeaMonkey for my browser and email for almost 20 years. I 
believe I am on version 2.48.

I had been using GoDaddy to host my marketing consulting website, etc. I 
recently retired and closed down my website but kept my domain names 
(omniface.com & wonguniverse.com), just in case retirement didn't work out. For 
some savings I just moved from my existing email servers to their Office 365 
exchange server after GoDaddy assured me there would be no complications. 
However, it was naive of me and I find that the folders I had originally set up 
have not automatically set up in the new email when I retrieve. The contents, 
apparently, do still exist as I can access them via browser, but all attempts 
to try and create folders/sub-folders do not seem to work.

GoDaddy techs tell me that there probably is a way to instruct SeaMonkey to 
treat the Office 365 server as IMAP and fix things. I would like to continue 
using SeaMonkey for my email, as you can imagine, I am comfortable and quite 
settled. I am being pushed to use Outlook, unless you can offer a solution. 
Please tell me that there is a fix. Thanks.


Dan Wong
510-406-



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Re: Email Issues

[Dan Wong]

Support,


I also cannot send emails from SeaMonkey. I am doing this via web browser.


Thanks,



Dan Wong

510-406-


From: Dan Wong
Sent: Thursday, April 26, 2018 1:51:01 PM
To: support-seamonkey@lists.mozilla.org
Subject: Email Issues


Support,

I have been using SeaMonkey for my browser and email for almost 20 years. I 
believe I am on version 2.48.

I had been using GoDaddy to host my marketing consulting website, etc. I 
recently retired and closed down my website but kept my domain names 
(omniface.com & wonguniverse.com), just in case retirement didn't work out. For 
some savings I just moved from my existing email servers to their Office 365 
exchange server after GoDaddy assured me there would be no complications. 
However, it was naive of me and I find that the folders I had originally set up 
have not automatically set up in the new email when I retrieve. The contents, 
apparently, do still exist as I can access them via browser, but all attempts 
to try and create folders/sub-folders do not seem to work.

GoDaddy techs tell me that there probably is a way to instruct SeaMonkey to 
treat the Office 365 server as IMAP and fix things. I would like to continue 
using SeaMonkey for my email, as you can imagine, I am comfortable and quite 
settled. I am being pushed to use Outlook, unless you can offer a solution. 
Please tell me that there is a fix. Thanks.


Dan Wong
510-406-



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Your browser and email issues

[Alicia Ellsworth]

Hello. I need help with Seamonkey.  My boyfriend installed Seamonkey and
loves it. The problem I have is that when I click on a link in a website
(email question section) a seamonkey window pops up. Thats fine, I would
use it except I email from aol or gmail. I would not want my official
inquiry to be from seamonkey
A:  How do I  remove this automatic link thing it does.
B: If I have to have it, how do I get it to link to MY email compose pages.


Please help!!! What did he downlaod to my computer.  Is this a Seamonkey
virus?

Alicia Ellsworth
562 760 6553 PST
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Re: Seamonkey: email issues

[Ray_Net]

JS@gwu wrote:

Dear Sir:

I have just begun using Seamonkey mail feature for about two weeks.  I
have not been able to figure out how to change setting for:

1) the reply to include the datestamp from sender.  At this time, when
I click, the quoted text begins with:

Name of sender wrote:

quoting original text


In other email clients, such as Thunderbird, or Outlook, Novel
GroupWise, the default is:

On Sun, Nov 27, at 6:00 PM, Name of the sender wrote:

quoting original text




I use "reply", just to copy the adress-mail to be send to the cliboard - 
the i cancel the "reply" action/form.

Followed by using "Forward" - so i am happy to see per example:
 Original Message ----
Subject: Seamonkey: email issues
Date: Fri, 2 Dec 2011 15:10:22 -0800 (PST)
From: JS@gwu 
Organization: http://groups.google.com
Newsgroups: mozilla.support.seamonkey

Text that i can edit.
and i paste the mail-adress from the clipboard.

SM will NEVER implement an option to have the "Forward header" when you 
"Reply" ... the developpers needs 10's timeframe ( see 
https://bugzilla.mozilla.org/show_bug.cgi?id=107884 which is open from 
2001 and we have a very little hope reading the "Makoto Kato 2011-10-16 
18:18:38 PDT" entry and further).


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Seamonkey: email issues

[JS@gwu]

Dear Sir:

I have just begun using Seamonkey mail feature for about two weeks.  I
have not been able to figure out how to change setting for:

1) the reply to include the datestamp from sender.  At this time, when
I click , the quoted text begins with:

Name of sender wrote:
> quoting original text

In other email clients, such as Thunderbird, or Outlook, Novel
GroupWise, the default is:

On Sun, Nov 27, at 6:00 PM, Name of the sender wrote:
> quoting original text


2)
to be able to copy email addresses on the view page. So far, in order
to copy address of multiple recipients from a different account, I
have to click on , followed by clicking on , then
copy the addresses appear on the right pane of "Address message to:".
Is there an easier way to copy and paste multiple addresses from an
email?


Please advise.  Thank you.

Jackie
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Re: multiple email issues with SM 1.18

[David Lawler]

Daniel wrote:

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email
 problems, which I never used to have, and can't figure out.
I have two primary accounts, one for personal mail, one for
business mail. (Preliminarily, I know that support for SM 1.x
is done, and I do plan to switch to 2.x, but I need to figure
this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash
(although junk filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk
messages as junk messages from the same source, or similar
messages from different sources (messages with garbled "from"
addresses pitching various drugs and other medical stuff)
keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I
think the settings are largely the same so see if the settings
for your mail account for the Junk Filter are set in two
places:- 1:- Under Edit->Preferences->Mail & Newsgroup->Junk &
Suspect Mail, and, 2:- Under Edit->Mail & Newsgroup Account
Settings, select Junk Mail settings under your Mail account.

Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does
not (at least not reliably)

posts I make to newsgroups that I subscribe to under that
account don't show anymore. I only know they posted when
someone replies to them, then I can see from the reply that
my post is what they are replying to. (I can't even find a
setting that would seem to affect that). Re-doing the msf
file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my
settings, email, bookmarks, etc., I didn't have time to try
to figure that out so I uninstalled it and reinstalled 1.18.
This was 4 months ago, things have been messed up at least
since then.

I suspect that I may need to mess with about:config to fix
some of this stuff, but I have no idea what settings to look
at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel


Thanks, Daniel, but no joy.

The following settings are the same for both personal and
business accounts.

1: Under Edit->Preferences->Mail & Newsgroup->Junk Mail: "Global
Junk Mail Settings" -- "When I mark messages as junk" -- Move
them to the account's "Junk" folder -- IS selected [other option
is to delete them -- NOT selected] -- "Mark messages determined
to be junk as read" -- IS NOT selected -- "Enable junk filter
logging" -- IS selected

2: Under Edit->Mail & Newsgroup Account Settings, select Junk
Mail settings under your Mail account -- "Enable adaptive junk
mail controls for this account" -- IS selected -- "Do not mark
mail as junk if the sender is in: Personal Address Book" -- IS
selected -- "Trust junk mail headers set by:" -- IS NOT selected
-- "Move new junk messages to" "'junk' folder on [account name]"
-- IS selected "other" -- IS NOT selected "Automatically delete
junk mail older than [XX] days" -- IS NOT selected

Another glitch, which I again discovered, is that when I look at
the settings for "2: Under Edit->Mail & Newsgroup Account
Settings, select Junk Mail settings under your Mail account" --
on my personal account the "OK button doesn't work unless I
change something, the only way to get out of it is to hit
"Cancel." On my business account, the "OK button works even if I
don't change anything (the same as how it would work in any other
software).

The settings show as they should be, but they aren't working.
Obviously something is messed up somewhere in my profile. I want
to get it fixed before I switch to SM 2, or else figure a way to
get a fresh profile in SM 2 and transfer all my data over so I
don't have these issues.

Thanks, Dave


O.K., next suggestion might be to try a new profile for your two
mail accounts.

Go to Tools->Switch Profiles and then select "Manage Profile" and
then "Create Profile". Set up a new profile. For simplicity, set it
to leave the mail on your mail server, then you can change back to
your real profile and download these messages again, so that all
your mail is in the main profile.

Set these new mail profiles up to do what you want with the Junk
mail. If this works, then we'll get back to your main profile.

Report back.

Daniel


Sorry for not getting back sooner, and for the length of this. I
wanted to give Daniel's suggestion (of a second "test" profile) some
time to work to see if things were working right. In the process I
was able to determine a few things that explain the problems more,
though I still don't know why they started happening.

As far as junk mail:

In my main profile, the email screens do not have the column between
 "Sender" and "Recipient" that has the blu

Re: multiple email issues with SM 1.18

[Paul B. Gallagher]

David Lawler wrote:


Sorry for not getting back sooner, and for the length of this. I
wanted to give Daniel's suggestion (of a second "test" profile) some
time to work to see if things were working right. In the process I
was able to determine a few things that explain the problems more,
though I still don't know why they started happening.

As far as junk mail:

In my main profile, the email screens do not have the column between 
"Sender" and "Recipient" that has the blue/white asterisk (or

whatever it is) at the top-- the column where you can mark a message
as junk. That column is present in the test profile, that applies for
both the personal account and the business account.


It's a little blue trash can with a white envelope sticking out of it, 
at least in my version of SM.


This is easily controlled by the user. At the right end of the column 
headings, there's a funny-looking little icon (I never did figure out 
what it was supposed to be) with no content beneath it. Click the icon 
and you can toggle on/off any of the various column headings; the one in 
question here is "Junk status." Your test profile evidently has it 
because that's the default. My column headings don't include "Recipient" 
because I turned it off; my preferences are Subject, Sender, Date, 
Status, Lines. YMMV.


If you want the columns to appear in a different order, simply drag/drop 
the headings to where you want them. Resize by dragging the dividers.


I'll leave the rest of your issues for others to address.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: multiple email issues with SM 1.18

[Daniel]

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email
 problems, which I never used to have, and can't figure out.
I have two primary accounts, one for personal mail, one for
business mail. (Preliminarily, I know that support for SM 1.x
is done, and I do plan to switch to 2.x, but I need to figure
this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash
(although junk filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk
messages as junk messages from the same source, or similar
messages from different sources (messages with garbled "from"
addresses pitching various drugs and other medical stuff)
keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I
think the settings are largely the same so see if the settings
for your mail account for the Junk Filter are set in two
places:- 1:- Under Edit->Preferences->Mail & Newsgroup->Junk &
Suspect Mail, and, 2:- Under Edit->Mail & Newsgroup Account
Settings, select Junk Mail settings under your Mail account.

Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does
not (at least not reliably)

posts I make to newsgroups that I subscribe to under that
account don't show anymore. I only know they posted when
someone replies to them, then I can see from the reply that
my post is what they are replying to. (I can't even find a
setting that would seem to affect that). Re-doing the msf
file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my
settings, email, bookmarks, etc., I didn't have time to try
to figure that out so I uninstalled it and reinstalled 1.18.
This was 4 months ago, things have been messed up at least
since then.

I suspect that I may need to mess with about:config to fix
some of this stuff, but I have no idea what settings to look
at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel


Thanks, Daniel, but no joy.

The following settings are the same for both personal and
business accounts.

1: Under Edit->Preferences->Mail & Newsgroup->Junk Mail: "Global
Junk Mail Settings" -- "When I mark messages as junk" -- Move
them to the account's "Junk" folder -- IS selected [other option
is to delete them -- NOT selected] -- "Mark messages determined
to be junk as read" -- IS NOT selected -- "Enable junk filter
logging" -- IS selected

2: Under Edit->Mail & Newsgroup Account Settings, select Junk
Mail settings under your Mail account -- "Enable adaptive junk
mail controls for this account" -- IS selected -- "Do not mark
mail as junk if the sender is in: Personal Address Book" -- IS
selected -- "Trust junk mail headers set by:" -- IS NOT selected
-- "Move new junk messages to" "'junk' folder on [account name]"
-- IS selected "other" -- IS NOT selected "Automatically delete
junk mail older than [XX] days" -- IS NOT selected

Another glitch, which I again discovered, is that when I look at
the settings for "2: Under Edit->Mail & Newsgroup Account
Settings, select Junk Mail settings under your Mail account" --
on my personal account the "OK button doesn't work unless I
change something, the only way to get out of it is to hit
"Cancel." On my business account, the "OK button works even if I
don't change anything (the same as how it would work in any other
software).

The settings show as they should be, but they aren't working.
Obviously something is messed up somewhere in my profile. I want
to get it fixed before I switch to SM 2, or else figure a way to
get a fresh profile in SM 2 and transfer all my data over so I
don't have these issues.

Thanks, Dave


O.K., next suggestion might be to try a new profile for your two
mail accounts.

Go to Tools->Switch Profiles and then select "Manage Profile" and
then "Create Profile". Set up a new profile. For simplicity, set it
to leave the mail on your mail server, then you can change back to
your real profile and download these messages again, so that all
your mail is in the main profile.

Set these new mail profiles up to do what you want with the Junk
mail. If this works, then we'll get back to your main profile.

Report back.

Daniel


Sorry for not getting back sooner, and for the length of this. I
wanted to give Daniel's suggestion (of a second "test" profile) some
time to work to see if things were working right. In the process I
was able to determine a few things that explain the problems more,
though I still don't know why they started happening.

As far as junk mail:

In my main profile, the email screens do not have the column between
 "Sender" and "Recipient" that has the blue/white asteris

Re: multiple email issues with SM 1.18

[David Lawler]

Daniel wrote:

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email problems,
which I never used to have, and can't figure out. I have two primary
accounts, one for personal mail, one for business mail. (Preliminarily,
I know that support for SM 1.x is done, and I do plan to switch to 2.x,
but I need to figure this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash (although junk
filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk messages as
junk messages from the same source, or similar messages from different
sources (messages with garbled "from" addresses pitching various drugs
and other medical stuff) keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I think the
settings are largely the same so see if the settings for your mail
account for the Junk Filter are set in two places:-
1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail
settings under your Mail account.

Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does not (at
least not reliably)

posts I make to newsgroups that I subscribe to under that account don't
show anymore. I only know they posted when someone replies to them, 
then

I can see from the reply that my post is what they are replying to. (I
can't even find a setting that would seem to affect that). Re-doing the
msf file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my settings,
email, bookmarks, etc., I didn't have time to try to figure that out so
I uninstalled it and reinstalled 1.18. This was 4 months ago, things
have been messed up at least since then.

I suspect that I may need to mess with about:config to fix some of this
stuff, but I have no idea what settings to look at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel


Thanks, Daniel, but no joy.

The following settings are the same for both personal and business
accounts.

1: Under Edit->Preferences->Mail & Newsgroup->Junk Mail:
"Global Junk Mail Settings"
-- "When I mark messages as junk" -- Move them to the account's "Junk"
folder -- IS selected
[other option is to delete them -- NOT selected]
-- "Mark messages determined to be junk as read" -- IS NOT selected
-- "Enable junk filter logging" -- IS selected

2: Under Edit->Mail & Newsgroup Account Settings, select Junk Mail
settings under your Mail account
-- "Enable adaptive junk mail controls for this account" -- IS selected
-- "Do not mark mail as junk if the sender is in: Personal Address Book"
-- IS selected
-- "Trust junk mail headers set by:" -- IS NOT selected
-- "Move new junk messages to"
"'junk' folder on [account name]" -- IS selected
"other" -- IS NOT selected
"Automatically delete junk mail older than [XX] days" -- IS NOT selected

Another glitch, which I again discovered, is that when I look at the
settings for "2: Under Edit->Mail & Newsgroup Account Settings, select
Junk Mail settings under your Mail account" -- on my personal account
the "OK button doesn't work unless I change something, the only way to
get out of it is to hit "Cancel." On my business account, the "OK button
works even if I don't change anything (the same as how it would work in
any other software).

The settings show as they should be, but they aren't working. Obviously
something is messed up somewhere in my profile. I want to get it fixed
before I switch to SM 2, or else figure a way to get a fresh profile in
SM 2 and transfer all my data over so I don't have these issues.

Thanks, Dave


O.K., next suggestion might be to try a new profile for your two mail 
accounts.


Go to Tools->Switch Profiles and then select "Manage Profile" and then 
"Create Profile". Set up a new profile. For simplicity, set it to leave 
the mail on your mail server, then you can change back to your real 
profile and download these messages again, so that all your mail is in 
the main profile.


Set these new mail profiles up to do what you want with the Junk mail. 
If this works, then we'll  get back to your main profile.


Report back.

Daniel


Sorry for not getting back sooner, and for the length of this. I wanted 
to give Daniel's suggestion (of a second "test" profile) some time to 
work to see if things were working right. In the process I was able to 
determine a few things that explain the problems more, though I still 
don't know why they started happening.


As far as junk mail:

In my main profile, the email screens do not have the column between 
"Sender" and "Recipient" that has the blue/white asterisk (or

Re: multiple email issues with SM 1.18

[Daniel]

Bill Davidsen wrote:

Daniel wrote:

David Lawler wrote:



David, I've only got SM 2.0 installed on this puter, but I think the
settings are largely the same so see if the settings for your mail
account for the Junk Filter are set in two places:-
1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail
settings under your Mail account.

Make sure these settings are not contradicting each other.


That is probably some of the best advice I've seen, I'm sure that user
problems people has posted and asked me about personally were caused by
conflict.



Thanks for that, Bill.

Daniel
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Re: multiple email issues with SM 1.18

[Bill Davidsen]

Daniel wrote:

David Lawler wrote:


David, I've only got SM 2.0 installed on this puter, but I think the 
settings are largely the same so see if the settings for your mail 
account for the Junk Filter are set in two places:-

1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail 
settings under your Mail account.


Make sure these settings are not contradicting each other.


That is probably some of the best advice I've seen, I'm sure that user problems 
people has posted and asked me about personally were caused by conflict.


--
Bill Davidsen 
  "We have more to fear from the bungling of the incompetent than from
the machinations of the wicked."  - from Slashdot
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Re: multiple email issues with SM 1.18

[Daniel]

David Lawler wrote:

Daniel wrote:

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email problems,
which I never used to have, and can't figure out. I have two primary
accounts, one for personal mail, one for business mail. (Preliminarily,
I know that support for SM 1.x is done, and I do plan to switch to 2.x,
but I need to figure this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash (although junk
filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk messages as
junk messages from the same source, or similar messages from different
sources (messages with garbled "from" addresses pitching various drugs
and other medical stuff) keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I think the
settings are largely the same so see if the settings for your mail
account for the Junk Filter are set in two places:-
1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail
settings under your Mail account.

Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does not (at
least not reliably)

posts I make to newsgroups that I subscribe to under that account don't
show anymore. I only know they posted when someone replies to them, then
I can see from the reply that my post is what they are replying to. (I
can't even find a setting that would seem to affect that). Re-doing the
msf file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my settings,
email, bookmarks, etc., I didn't have time to try to figure that out so
I uninstalled it and reinstalled 1.18. This was 4 months ago, things
have been messed up at least since then.

I suspect that I may need to mess with about:config to fix some of this
stuff, but I have no idea what settings to look at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel


Thanks, Daniel, but no joy.

The following settings are the same for both personal and business
accounts.

1: Under Edit->Preferences->Mail & Newsgroup->Junk Mail:
"Global Junk Mail Settings"
-- "When I mark messages as junk" -- Move them to the account's "Junk"
folder -- IS selected
[other option is to delete them -- NOT selected]
-- "Mark messages determined to be junk as read" -- IS NOT selected
-- "Enable junk filter logging" -- IS selected

2: Under Edit->Mail & Newsgroup Account Settings, select Junk Mail
settings under your Mail account
-- "Enable adaptive junk mail controls for this account" -- IS selected
-- "Do not mark mail as junk if the sender is in: Personal Address Book"
-- IS selected
-- "Trust junk mail headers set by:" -- IS NOT selected
-- "Move new junk messages to"
"'junk' folder on [account name]" -- IS selected
"other" -- IS NOT selected
"Automatically delete junk mail older than [XX] days" -- IS NOT selected

Another glitch, which I again discovered, is that when I look at the
settings for "2: Under Edit->Mail & Newsgroup Account Settings, select
Junk Mail settings under your Mail account" -- on my personal account
the "OK button doesn't work unless I change something, the only way to
get out of it is to hit "Cancel." On my business account, the "OK button
works even if I don't change anything (the same as how it would work in
any other software).

The settings show as they should be, but they aren't working. Obviously
something is messed up somewhere in my profile. I want to get it fixed
before I switch to SM 2, or else figure a way to get a fresh profile in
SM 2 and transfer all my data over so I don't have these issues.

Thanks, Dave


O.K., next suggestion might be to try a new profile for your two mail 
accounts.


Go to Tools->Switch Profiles and then select "Manage Profile" and then 
"Create Profile". Set up a new profile. For simplicity, set it to leave 
the mail on your mail server, then you can change back to your real 
profile and download these messages again, so that all your mail is in 
the main profile.


Set these new mail profiles up to do what you want with the Junk mail. 
If this works, then we'll  get back to your main profile.


Report back.

Daniel
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Re: multiple email issues with SM 1.18

[David Lawler]

Daniel wrote:

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email problems,
which I never used to have, and can't figure out. I have two primary
accounts, one for personal mail, one for business mail. (Preliminarily,
I know that support for SM 1.x is done, and I do plan to switch to 2.x,
but I need to figure this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash (although junk
filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk messages as
junk messages from the same source, or similar messages from different
sources (messages with garbled "from" addresses pitching various drugs
and other medical stuff) keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I think the 
settings are largely the same so see if the settings for your mail 
account for the Junk Filter are set in two places:-

1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail 
settings under your Mail account.


Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does not (at
least not reliably)

posts I make to newsgroups that I subscribe to under that account don't
show anymore. I only know they posted when someone replies to them, then
I can see from the reply that my post is what they are replying to. (I
can't even find a setting that would seem to affect that). Re-doing the
msf file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my settings,
email, bookmarks, etc., I didn't have time to try to figure that out so
I uninstalled it and reinstalled 1.18. This was 4 months ago, things
have been messed up at least since then.

I suspect that I may need to mess with about:config to fix some of this
stuff, but I have no idea what settings to look at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel


Thanks, Daniel, but no joy.

The following settings are the same for both personal and business accounts.

1: Under Edit->Preferences->Mail & Newsgroup->Junk Mail:
"Global Junk Mail Settings"
-- "When I mark messages as junk" -- Move them to the account's "Junk" 
folder -- IS selected

[other option is to delete them -- NOT selected]
-- "Mark messages determined to be junk as read" -- IS NOT selected
-- "Enable junk filter logging" -- IS selected

2: Under Edit->Mail & Newsgroup Account Settings, select Junk Mail 
settings under your Mail account

-- "Enable adaptive junk mail controls for this account" -- IS selected
-- "Do not mark mail as junk if the sender is in: Personal Address 
Book" 	-- IS selected

-- "Trust junk mail headers set by:" -- IS NOT selected
-- "Move new junk messages to"
"'junk' folder on [account name]" -- IS selected
"other" -- IS NOT selected
	"Automatically delete junk mail older than [XX] days" -- IS NOT 
selected


Another glitch, which I again discovered, is that when I look at the 
settings for  "2: Under Edit->Mail & Newsgroup Account Settings, select 
Junk Mail settings under your Mail account" -- on my personal account 
the "OK button doesn't work unless I change something, the only way to 
get out of it is to hit "Cancel." On my business account, the "OK button 
works even if I don't change anything (the same as how it would work in 
any other software).


The settings show as they should be, but they aren't working. Obviously 
something is messed up somewhere in my profile. I want to get it fixed 
before I switch to SM 2, or else figure a way to get a fresh profile in 
SM 2 and transfer all my data over so I don't have these issues.


Thanks, Dave
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Re: multiple email issues with SM 1.18

[Daniel]

David Lawler wrote:

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email problems,
which I never used to have, and can't figure out. I have two primary
accounts, one for personal mail, one for business mail. (Preliminarily,
I know that support for SM 1.x is done, and I do plan to switch to 2.x,
but I need to figure this out first.)

I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash (although junk
filter is set to send it to junk folder)

junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk messages as
junk messages from the same source, or similar messages from different
sources (messages with garbled "from" addresses pitching various drugs
and other medical stuff) keep showing up in the inbox



David, I've only got SM 2.0 installed on this puter, but I think the 
settings are largely the same so see if the settings for your mail 
account for the Junk Filter are set in two places:-

1:- Under Edit->Preferences->Mail & Newsgroup->Junk & Suspect Mail, and,
2:- Under Edit->Mail & Newsgroup Account Settings, select Junk Mail 
settings under your Mail account.


Make sure these settings are not contradicting each other.



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does not (at
least not reliably)

posts I make to newsgroups that I subscribe to under that account don't
show anymore. I only know they posted when someone replies to them, then
I can see from the reply that my post is what they are replying to. (I
can't even find a setting that would seem to affect that). Re-doing the
msf file does not help.



Same as above but for your Business mail account.



I tried SM 2.0 when it came out, it didn't import any of my settings,
email, bookmarks, etc., I didn't have time to try to figure that out so
I uninstalled it and reinstalled 1.18. This was 4 months ago, things
have been messed up at least since then.

I suspect that I may need to mess with about:config to fix some of this
stuff, but I have no idea what settings to look at.

Any help would be much appreciated.

Thanks, Dave


HTH

Daniel
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multiple email issues with SM 1.18

[David Lawler]

Using SeaMonkey 1.18, Win XPH SP3. Having lots of weird email problems, 
which I never used to have, and can't figure out. I have two primary 
accounts, one for personal mail, one for business mail.  (Preliminarily, 
I know that support for SM 1.x is done, and I do plan to switch to 2.x, 
but I need to figure this out first.)


I am having the following problems:


Personal account:

junk mail doesn't go to junk folder -- goes to trash (although junk 
filter is set to send it to junk folder)


junk mail is automatically marked as read

the junk filter is obviously not updating with the new junk messages as 
junk messages from the same source, or similar messages from different 
sources (messages with garbled "from" addresses pitching various drugs 
and other medical stuff) keep showing up in the inbox



Business account:

puts junk mail in junk folder but still marks as read

is supposedly set to automatically download messages but does not (at 
least not reliably)


posts I make to newsgroups that I subscribe to under that account don't 
show anymore. I only know they posted when someone replies to them, then 
I can see from the reply that my post is what they are replying to. (I 
can't even find a setting that would seem to affect that). Re-doing the 
msf file does not help.



I tried SM 2.0 when it came out, it didn't import any of my settings, 
email, bookmarks, etc., I didn't have time to try to figure that out so 
I uninstalled it and reinstalled 1.18. This was 4 months ago, things 
have been messed up at least since then.


I suspect that I may need to mess with about:config to fix some of this 
stuff, but I have no idea what settings to look at.


Any help would be much appreciated.

Thanks, Dave
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Re: SM 2.0.1 email issues

[Javier]

Martin Freitag wrote:

Javier schrieb:

Javier wrote:

I was on SM 1.7 and it was working fine. I upgraded to SM2.0.1. First
I was not able to send. Changing the auth setting the SM 2.0.1 changed
fixed that. Then I ran into the address book issue. Where deleting the
OA address book that SM 2.0.1 creates, fixes the issue. There is a bug
about that. Then about day 3 of using it SM stopped receiveing emails.
It keep complaining that it could not connect. I have a local imap
server too that I use and trying to connect to that it would say the
connection was refused. Yet there was no connection attempt. I tested
the connection to my ISP with telnet sessions to both smtp port and
pop port. There was not problem with the connection. I checked my
router and there was no issue there. I uninstalled and reinstalled
2.0.1. Still the same issue. I downloaded 1.8. I uninstalled SM 2.0.1
and installed SM 1.8. Now my email is working again like it should.
What did they break in SM 2.0.1?

Javier


Am I the only one who has seen this?


seems so ;-)

regars
Martin

Thanks :)
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Re: SM 2.0.1 email issues

[Martin Freitag]

Javier schrieb:

Javier wrote:

I was on SM 1.7 and it was working fine. I upgraded to SM2.0.1. First
I was not able to send. Changing the auth setting the SM 2.0.1 changed
fixed that. Then I ran into the address book issue. Where deleting the
OA address book that SM 2.0.1 creates, fixes the issue. There is a bug
about that. Then about day 3 of using it SM stopped receiveing emails.
It keep complaining that it could not connect. I have a local imap
server too that I use and trying to connect to that it would say the
connection was refused. Yet there was no connection attempt. I tested
the connection to my ISP with telnet sessions to both smtp port and
pop port. There was not problem with the connection. I checked my
router and there was no issue there. I uninstalled and reinstalled
2.0.1. Still the same issue. I downloaded 1.8. I uninstalled SM 2.0.1
and installed SM 1.8. Now my email is working again like it should.
What did they break in SM 2.0.1?

Javier


Am I the only one who has seen this?


seems so ;-)

regars
Martin
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Re: SM 2.0.1 email issues

[Javier]

Javier wrote:
I was on SM 1.7 and it was working fine.  I upgraded to SM2.0.1.  First I 
was not able to send.  Changing the auth setting the SM 2.0.1 changed fixed 
that.  Then I ran into the address book issue.  Where deleting the OA 
address book that SM 2.0.1 creates, fixes the issue.  There is a bug about 
that.  Then about day 3 of using it SM stopped receiveing emails.  It keep 
complaining that it could not connect.  I have a local imap server too that 
I use and trying to connect to that it would say the connection was refused. 
Yet there was no connection attempt.  I tested the connection to my ISP with 
telnet sessions to both smtp port and pop port.  There was not problem with 
the connection.  I checked my router and there was no issue there.  I 
uninstalled and reinstalled 2.0.1.  Still the same issue.  I downloaded 1.8. 
I uninstalled SM 2.0.1 and installed SM 1.8.  Now my email is working again 
like it should.  What did they break in SM 2.0.1?


Javier 




Am I the only one who has seen this?
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SM 2.0.1 email issues

[Javier]

I was on SM 1.7 and it was working fine.  I upgraded to SM2.0.1.  First I 
was not able to send.  Changing the auth setting the SM 2.0.1 changed fixed 
that.  Then I ran into the address book issue.  Where deleting the OA 
address book that SM 2.0.1 creates, fixes the issue.  There is a bug about 
that.  Then about day 3 of using it SM stopped receiveing emails.  It keep 
complaining that it could not connect.  I have a local imap server too that 
I use and trying to connect to that it would say the connection was refused. 
Yet there was no connection attempt.  I tested the connection to my ISP with 
telnet sessions to both smtp port and pop port.  There was not problem with 
the connection.  I checked my router and there was no issue there.  I 
uninstalled and reinstalled 2.0.1.  Still the same issue.  I downloaded 1.8. 
I uninstalled SM 2.0.1 and installed SM 1.8.  Now my email is working again 
like it should.  What did they break in SM 2.0.1?

Javier 


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Re: email issues or bug??

[Leonidas Jones]

NO wrote:

Leonidas Jones wrote:

NO wrote:

/snip/

View>>Messages>>All

and, if using a threaded view:

Views>>Threads>>All

Lee


Lee,

Thank you, it was so basic, that it worked. Leave nothing to chance.

Warmest regards,

Bo


I am so glad it worked!

Lee
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Re: email issues or bug??

[NO]

Leonidas Jones wrote:

NO wrote:

Hello all.. I Am using SM 2.0 under Win XP Pro. The issue I have as of
late is that when viewing email in some of my folders, after opening the
message and leaving the folder, the message disappears completely. I
have tried compacting the folders and that did not work.

Any suggestions or ideas as to the challenge here?

TIA...


I know this seems basic, but lets eliminate it as a cause:

View>>Messages>>All

and, if using a threaded view:

Views>>Threads>>All

Lee


Lee,

Thank you, it was so basic, that it worked. Leave nothing to chance.

Warmest regards,

Bo
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Re: email issues or bug??

[Leonidas Jones]

NO wrote:

Hello all.. I Am using SM 2.0 under Win XP Pro. The issue I have as of
late is that when viewing email in some of my folders, after opening the
message and leaving the folder, the message disappears completely. I
have tried compacting the folders and that did not work.

Any suggestions or ideas as to the challenge here?

TIA...


I know this seems basic, but lets eliminate it as a cause:

View>>Messages>>All

and, if using a threaded view:

Views>>Threads>>All

Lee
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email issues or bug??

[NO]

Hello all.. I Am using SM 2.0 under Win XP Pro. The issue I have as of 
late is that when viewing email in some of my folders, after opening the 
message and leaving the folder, the message disappears completely. I 
have tried compacting the folders and that did not work.


Any suggestions or ideas as to the challenge here?

TIA...
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