Re: Extension.rdf modify safely?
Paul B. Gallagher wrote: Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. ... If you do CTRL-U, do you also get a blank page, or is there content that SM is failing to display? If the site is sending a blank page, it's not SM's fault and no amount of fiddling will fix it. N.B. Some websites have a lot of white space at the beginning of their code, so you may have to scroll down to find it. Not a blank page from a code point of view. The first line of code is on line 155, and the last is on 3670, with 8 blank lines after that. As I pointed out before, the same page works on a different PC with the same personal user details as this instance. Differences: that OS is Win7, SM version is 2.7.1. This PC used to work, until upgrading to 2.8. I originally assumed it was just the upgrade as things do break from time to time. But when it carried on into 2.9 & 2.9.1, I started digging. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. ... If you do CTRL-U, do you also get a blank page, or is there content that SM is failing to display? If the site is sending a blank page, it's not SM's fault and no amount of fiddling will fix it. N.B. Some websites have a lot of white space at the beginning of their code, so you may have to scroll down to find it. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Blank page (was: Re: Extension.rdf modify safely?)
[changing subject to something more appropriate, hoping that it will attract more input] Hi, Rick... On 05/24/12 04:07 pm, Rickles thus wrote : Philip Chee wrote: On Wed, 23 May 2012 20:20:08 +0100, Rickles wrote: Philip Chee wrote: On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. On my wife's laptop with exactly the same theme, plugins and extensions installed on a Win7 SP1 OS, the same page works as expected. I've attempted to track down the offending piece of my profile by disabling all add-on modules and even the internal Chatzilla, DOM Inspector and Javascript debugger, intending to start turning them back on one at a time to find the culprit, but it does the same thing no matter what. I have created a new test profile with nothing extra installed, and it works. Rather than going thru the (painful!) process of migrating my profile (yet again, done it a few times since 2.0 came out, lost things in the process), I'd like to track down what may be the reason behind this. On newer SeaMonkey's extensions.rdf isn't used and is probably a left over. Look for extensions.sqlite Phil Well, THAT was interesting. Shut down SM, copied extensions.sqlite away from profile folder, deleted original and restarted SM. Had to approve each single add-on and re-start SM, one add-on at a time. Ultimately got everything back to normal, but the same faulty behavior persists. I used to use IETab+, and saw traces of that in the extensions.rdf, which is why I'd asked about editing that file. But the auto-generation of the sqlite file either inherited the problem from somewhere else, or I'm looking in the wrong place. Anyone got any other ideas? In my experience, 99% of the time, when a user experiences blank pages, it's bad cache or cookies. Things to check/do: 1. Clear cache. Close SM & verify that the cache tree is empty. 2. Clear cookies. On newer SeaMonkeys, this will be cookies.sqlite. Move/rename or delete it - with the browser closed. 3. Check your cookie permissions to ensure that Amazon isn't blocked. 4. Are you using a proxy, either for caching or for privacy (I use Privoxy chained to Squid locally, and I have an uplevel proxy on my firewall)? Disable *all* proxies. 5. Test in safe mode (not Windows safe mode - if that is your platform - but SM safe mode). This *should* work. 6. Disable all add-ons. Sometimes a bad configuration for an extension, perhaps leftover from an older install which was upgraded can cause odd things; thus, the same add-on on two different systems can behave quite differently. You can try re-enabling them one at a time until you hit on the culprit. If none of those suggestions work (and you did mention that a virgin profile seems to work on this machine/network, so I'm assuming that anything causing this really *is* contained in your profile), then one by one (or en masse, if you prefer), move your *.sqlite databases out of the profile directory (I guess you can leave addons.sqlite, as you've already eliminated that one). Start the profile, and it *should* recreate virgin files for you. Then, you can try copying back your old ones, one at a time, until you see the problem recur (or, as I originally said, just remove one at a time until the problem goes away). As you're apparently only seeing this on Amazon, I suspect it's a cookie permission issue, if not a cache issue. Good luck! -- Lewis - Lewis G Rosenthal, CNA, CLP, CLE, CWTS Rosenthal & Rosenthal, LLCwww.2rosenthals.com Need a managed Wi-Fi hotspot?www.hautspot.com visit my IT blogwww.2rosenthals.net/wordpress - ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
Le 24 mai 2012, Rickles a écrit : Well, THAT was interesting. Shut down SM, copied extensions.sqlite away from profile folder, deleted original and restarted SM. Had to approve each single add-on and re-start SM, one add-on at a time. Ultimately got everything back to normal, but the same faulty behavior persists. If you added back one add-on at a time, you must have seen when the behavior reappeared! -- LL ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
Philip Chee wrote: On Wed, 23 May 2012 20:20:08 +0100, Rickles wrote: Philip Chee wrote: On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. On my wife's laptop with exactly the same theme, plugins and extensions installed on a Win7 SP1 OS, the same page works as expected. I've attempted to track down the offending piece of my profile by disabling all add-on modules and even the internal Chatzilla, DOM Inspector and Javascript debugger, intending to start turning them back on one at a time to find the culprit, but it does the same thing no matter what. I have created a new test profile with nothing extra installed, and it works. Rather than going thru the (painful!) process of migrating my profile (yet again, done it a few times since 2.0 came out, lost things in the process), I'd like to track down what may be the reason behind this. Had a look thru all the text-based files in the root of the 'damaged' profile and the one thing I suspect is the extensions.RDF file--there are instances of info related to extensions that used to work but have been dropped/uninstalled over time that I want to clear out. Can this be done without making the profile unusable? Or can I simply delete the file with SM shut down and expect it to rebuild at next startup? Or better yet, can anyone recommend a better place to look? Just delete it. It will be rebuilt. Phil Thanks Phil, but no, it didn't rebuild. I've stopped/restarted SM several times since deleting the file with SM not running, and it's not re-creating it. But even with that file missing, it's not changed the original problem at all. On newer SeaMonkey's extensions.rdf isn't used and is probably a left over. Look for extensions.sqlite Phil Well, THAT was interesting. Shut down SM, copied extensions.sqlite away from profile folder, deleted original and restarted SM. Had to approve each single add-on and re-start SM, one add-on at a time. Ultimately got everything back to normal, but the same faulty behavior persists. I used to use IETab+, and saw traces of that in the extensions.rdf, which is why I'd asked about editing that file. But the auto-generation of the sqlite file either inherited the problem from somewhere else, or I'm looking in the wrong place. Anyone got any other ideas? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
On Wed, 23 May 2012 20:20:08 +0100, Rickles wrote: > Philip Chee wrote: >> On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: >>> I have been a long-standing user of the Mozilla/SM suite. Current >>> user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 >>> Firefox/12.0 SeaMonkey/2.9.1 >>> >>> Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a >>> problem with some purchasing thru Amazon.co.uk, most specifically their >>> MP3 download center. Everything works normally until I go to the >>> checkout screen--page appears to load with lots of activity messages >>> flashing at the bottom of the SM browser window, and when the page is >>> done loading I'm left with a completely blank white page. >>> >>> On my wife's laptop with exactly the same theme, plugins and extensions >>> installed on a Win7 SP1 OS, the same page works as expected. I've >>> attempted to track down the offending piece of my profile by disabling >>> all add-on modules and even the internal Chatzilla, DOM Inspector and >>> Javascript debugger, intending to start turning them back on one at a >>> time to find the culprit, but it does the same thing no matter what. >>> >>> I have created a new test profile with nothing extra installed, and it >>> works. Rather than going thru the (painful!) process of migrating my >>> profile (yet again, done it a few times since 2.0 came out, lost things >>> in the process), I'd like to track down what may be the reason behind >>> this. Had a look thru all the text-based files in the root of the >>> 'damaged' profile and the one thing I suspect is the extensions.RDF >>> file--there are instances of info related to extensions that used to >>> work but have been dropped/uninstalled over time that I want to clear >>> out. Can this be done without making the profile unusable? Or can I >>> simply delete the file with SM shut down and expect it to rebuild at >>> next startup? >>> >>> Or better yet, can anyone recommend a better place to look? >> >> Just delete it. It will be rebuilt. >> >> Phil >> > Thanks Phil, but no, it didn't rebuild. I've stopped/restarted SM > several times since deleting the file with SM not running, and it's not > re-creating it. But even with that file missing, it's not changed the > original problem at all. On newer SeaMonkey's extensions.rdf isn't used and is probably a left over. Look for extensions.sqlite Phil -- Philip Chee , http://flashblock.mozdev.org/ http://xsidebar.mozdev.org Guard us from the she-wolf and the wolf, and guard us from the thief, oh Night, and so be good for us to pass. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
Rickles wrote: Philip Chee wrote: On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. On my wife's laptop with exactly the same theme, plugins and extensions installed on a Win7 SP1 OS, the same page works as expected. I've attempted to track down the offending piece of my profile by disabling all add-on modules and even the internal Chatzilla, DOM Inspector and Javascript debugger, intending to start turning them back on one at a time to find the culprit, but it does the same thing no matter what. I have created a new test profile with nothing extra installed, and it works. Rather than going thru the (painful!) process of migrating my profile (yet again, done it a few times since 2.0 came out, lost things in the process), I'd like to track down what may be the reason behind this. Had a look thru all the text-based files in the root of the 'damaged' profile and the one thing I suspect is the extensions.RDF file--there are instances of info related to extensions that used to work but have been dropped/uninstalled over time that I want to clear out. Can this be done without making the profile unusable? Or can I simply delete the file with SM shut down and expect it to rebuild at next startup? Or better yet, can anyone recommend a better place to look? Just delete it. It will be rebuilt. Phil Thanks Phil, but no, it didn't rebuild. I've stopped/restarted SM several times since deleting the file with SM not running, and it's not re-creating it. But even with that file missing, it's not changed the original problem at all. And at least one mail extension isn't working now that did before. Maybe a re-install will fix that. I'll let you know. Any more? Next? The reinstall fixed the mail extension, but the original issue with the Amazon site still exists. I can't post a URL 'cause it's inside my logged-in shopping session. Further help suggestions appreciated. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
Philip Chee wrote: On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. On my wife's laptop with exactly the same theme, plugins and extensions installed on a Win7 SP1 OS, the same page works as expected. I've attempted to track down the offending piece of my profile by disabling all add-on modules and even the internal Chatzilla, DOM Inspector and Javascript debugger, intending to start turning them back on one at a time to find the culprit, but it does the same thing no matter what. I have created a new test profile with nothing extra installed, and it works. Rather than going thru the (painful!) process of migrating my profile (yet again, done it a few times since 2.0 came out, lost things in the process), I'd like to track down what may be the reason behind this. Had a look thru all the text-based files in the root of the 'damaged' profile and the one thing I suspect is the extensions.RDF file--there are instances of info related to extensions that used to work but have been dropped/uninstalled over time that I want to clear out. Can this be done without making the profile unusable? Or can I simply delete the file with SM shut down and expect it to rebuild at next startup? Or better yet, can anyone recommend a better place to look? Just delete it. It will be rebuilt. Phil Thanks Phil, but no, it didn't rebuild. I've stopped/restarted SM several times since deleting the file with SM not running, and it's not re-creating it. But even with that file missing, it's not changed the original problem at all. And at least one mail extension isn't working now that did before. Maybe a re-install will fix that. I'll let you know. Any more? Next? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Extension.rdf modify safely?
On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote: > I have been a long-standing user of the Mozilla/SM suite. Current > user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 > Firefox/12.0 SeaMonkey/2.9.1 > > Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a > problem with some purchasing thru Amazon.co.uk, most specifically their > MP3 download center. Everything works normally until I go to the > checkout screen--page appears to load with lots of activity messages > flashing at the bottom of the SM browser window, and when the page is > done loading I'm left with a completely blank white page. > > On my wife's laptop with exactly the same theme, plugins and extensions > installed on a Win7 SP1 OS, the same page works as expected. I've > attempted to track down the offending piece of my profile by disabling > all add-on modules and even the internal Chatzilla, DOM Inspector and > Javascript debugger, intending to start turning them back on one at a > time to find the culprit, but it does the same thing no matter what. > > I have created a new test profile with nothing extra installed, and it > works. Rather than going thru the (painful!) process of migrating my > profile (yet again, done it a few times since 2.0 came out, lost things > in the process), I'd like to track down what may be the reason behind > this. Had a look thru all the text-based files in the root of the > 'damaged' profile and the one thing I suspect is the extensions.RDF > file--there are instances of info related to extensions that used to > work but have been dropped/uninstalled over time that I want to clear > out. Can this be done without making the profile unusable? Or can I > simply delete the file with SM shut down and expect it to rebuild at > next startup? > > Or better yet, can anyone recommend a better place to look? Just delete it. It will be rebuilt. Phil -- Philip Chee , http://flashblock.mozdev.org/ http://xsidebar.mozdev.org Guard us from the she-wolf and the wolf, and guard us from the thief, oh Night, and so be good for us to pass. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Extension.rdf modify safely?
I have been a long-standing user of the Mozilla/SM suite. Current user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429 Firefox/12.0 SeaMonkey/2.9.1 Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a problem with some purchasing thru Amazon.co.uk, most specifically their MP3 download center. Everything works normally until I go to the checkout screen--page appears to load with lots of activity messages flashing at the bottom of the SM browser window, and when the page is done loading I'm left with a completely blank white page. On my wife's laptop with exactly the same theme, plugins and extensions installed on a Win7 SP1 OS, the same page works as expected. I've attempted to track down the offending piece of my profile by disabling all add-on modules and even the internal Chatzilla, DOM Inspector and Javascript debugger, intending to start turning them back on one at a time to find the culprit, but it does the same thing no matter what. I have created a new test profile with nothing extra installed, and it works. Rather than going thru the (painful!) process of migrating my profile (yet again, done it a few times since 2.0 came out, lost things in the process), I'd like to track down what may be the reason behind this. Had a look thru all the text-based files in the root of the 'damaged' profile and the one thing I suspect is the extensions.RDF file--there are instances of info related to extensions that used to work but have been dropped/uninstalled over time that I want to clear out. Can this be done without making the profile unusable? Or can I simply delete the file with SM shut down and expect it to rebuild at next startup? Or better yet, can anyone recommend a better place to look? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
