[changing subject to something more appropriate, hoping that it will
attract more input]
Hi, Rick...
On 05/24/12 04:07 pm, Rickles thus wrote :
Philip Chee wrote:
On Wed, 23 May 2012 20:20:08 +0100, Rickles wrote:
Philip Chee wrote:
On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote:
I have been a long-standing user of the Mozilla/SM suite. Current
user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0)
Gecko/20120429
Firefox/12.0 SeaMonkey/2.9.1
Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've
experienced a
problem with some purchasing thru Amazon.co.uk, most specifically
their
MP3 download center. Everything works normally until I go to the
checkout screen--page appears to load with lots of activity messages
flashing at the bottom of the SM browser window, and when the page is
done loading I'm left with a completely blank white page.
On my wife's laptop with exactly the same theme, plugins and
extensions
installed on a Win7 SP1 OS, the same page works as expected. I've
attempted to track down the offending piece of my profile by disabling
all add-on modules and even the internal Chatzilla, DOM Inspector and
Javascript debugger, intending to start turning them back on one at a
time to find the culprit, but it does the same thing no matter what.
I have created a new test profile with nothing extra installed, and it
works. Rather than going thru the (painful!) process of migrating my
profile (yet again, done it a few times since 2.0 came out, lost
things
in the process), I'd like to track down what may be the reason behind
this.
<snip>
On newer SeaMonkey's extensions.rdf isn't used and is probably a left
over. Look for extensions.sqlite
Phil
Well, THAT was interesting. Shut down SM, copied extensions.sqlite away
from profile folder, deleted original and restarted SM. Had to approve
each single add-on and re-start SM, one add-on at a time. Ultimately got
everything back to normal, but the same faulty behavior persists. I used
to use IETab+, and saw traces of that in the extensions.rdf, which is
why I'd asked about editing that file. But the auto-generation of the
sqlite file either inherited the problem from somewhere else, or I'm
looking in the wrong place.
Anyone got any other ideas?
In my experience, 99% of the time, when a user experiences blank pages,
it's bad cache or cookies.
Things to check/do:
1. Clear cache. Close SM & verify that the cache tree is empty.
2. Clear cookies. On newer SeaMonkeys, this will be cookies.sqlite.
Move/rename or delete it - with the browser closed.
3. Check your cookie permissions to ensure that Amazon isn't blocked.
4. Are you using a proxy, either for caching or for privacy (I use
Privoxy chained to Squid locally, and I have an uplevel proxy on my
firewall)? Disable *all* proxies.
5. Test in safe mode (not Windows safe mode - if that is your platform -
but SM safe mode). This *should* work.
6. Disable all add-ons. Sometimes a bad configuration for an extension,
perhaps leftover from an older install which was upgraded can cause odd
things; thus, the same add-on on two different systems can behave quite
differently. You can try re-enabling them one at a time until you hit on
the culprit.
If none of those suggestions work (and you did mention that a virgin
profile seems to work on this machine/network, so I'm assuming that
anything causing this really *is* contained in your profile), then one
by one (or en masse, if you prefer), move your *.sqlite databases out of
the profile directory (I guess you can leave addons.sqlite, as you've
already eliminated that one). Start the profile, and it *should*
recreate virgin files for you. Then, you can try copying back your old
ones, one at a time, until you see the problem recur (or, as I
originally said, just remove one at a time until the problem goes away).
As you're apparently only seeing this on Amazon, I suspect it's a cookie
permission issue, if not a cache issue.
Good luck!
--
Lewis
-------------------------------------------------------------
Lewis G Rosenthal, CNA, CLP, CLE, CWTS
Rosenthal & Rosenthal, LLC www.2rosenthals.com
Need a managed Wi-Fi hotspot? www.hautspot.com
visit my IT blog www.2rosenthals.net/wordpress
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