Re: Getting strange characters in emails instead of ' and
On Thursday, June 27, 2013 11:05:51 AM UTC-4, A Williams wrote: I have the same problem (and my colleagues too). Here is source code of email: Content-Type: text/html; charset=iso-8859-2 Content-Transfer-Encoding: quoted-printable !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.0 Transitional//EN HTMLHEAD META content=3Dtext/html;charset=3Diso-8859-2 = http-equiv=3DContent-Type META name=3DGENERATOR content=3DMSHTML 8.00.6001.23501/HEAD ... V=E1=BEen=FD=20z=E1kazn=EDku, (email has two parts: html and plain text) When I see body as full html, I get: VĂĄĹženĂ˝ zĂĄkaznĂku, When I see body as simple html or All parts of body, I get correct text: Vážený zákazníku, Problem is only with some messages, when sender is: X-Mailer: Microsoft Windows Live Mail 14.0.8117.416 I use SeaMonkey 2.17.1 Czech. Any solutions? There is a new release due soon - probably next week. If I have got this right, the original bug came from Thunderbird and is hopefully this one: https://bugzilla.mozilla.org/show_bug.cgi?id=594646 I say 'hopefully' because it is marked as 'resolved' for Thunderbird and has already made it over to Seamonkey pre-release versions. Patience, Grasshopper! Yes A Williams, I think you are correct! But the description of the bug, its location and the fix was difficult (at best) for me to follow on BugZilla. I guess if I was more familiar with the code and the many specs they discuss, I could follow it better. I just knew it was some bug reading the character set encoding or it was being trashed when writing it. I found a simple work around which was to save them to a file, then I searched for the word charset and I added one quote (even though it had a pair already) as shown below in the Quoted Printable text. Original line is after first *** line, My fixed line is after the second *** line. The quote really does not belong there (in front of the word windows-cp1252 in this file), but it forced SeaMonkey to display it correctly. So if you need to clean up a big file before they get the fix out, give it a try. It looks like it affects your text far more than the 1252 code page text. I thought it was supposed to read the one in the Content-Type: line which is first line I copied in my example, but I guess not. I hope it works for if you need it. Good Luck! Rich - snippet from email header and Quoted Printable text--- Content-Type: text/html; charset=cp1252 Content-Transfer-Encoding: quoted-printable !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.01 Transitional//EN=0D html=0D head=0D meta content=3Den-us http-equiv=3DContent-Language /=0D titleNewsletter/title=0D ** meta content=3Dtext/html; charset=3Dwindows-1252 = ** meta content=3Dtext/html; charset=3Dwindows-1252 = http-equiv=3DContent-Type /=0D style type=3Dtext/css=0D .ReadMsgBody {width: 100%;}=0D .ExternalClass {width: 100%;} /style=0D - end snippet -- ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
mgeisselrei...@gmail.com wrote: I have the same problem (and my colleagues too). Here is source code of email: Content-Type: text/html; charset=iso-8859-2 Content-Transfer-Encoding: quoted-printable !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.0 Transitional//EN HTMLHEAD META content=3Dtext/html;charset=3Diso-8859-2 = http-equiv=3DContent-Type META name=3DGENERATOR content=3DMSHTML 8.00.6001.23501/HEAD ... V=E1=BEen=FD=20z=E1kazn=EDku, (email has two parts: html and plain text) When I see body as full html, I get: VĂĄĹženĂ˝ zĂĄkaznĂku, When I see body as simple html or All parts of body, I get correct text: Vážený zákazníku, Problem is only with some messages, when sender is: X-Mailer: Microsoft Windows Live Mail 14.0.8117.416 I use SeaMonkey 2.17.1 Czech. Any solutions? There is a new release due soon - probably next week. If I have got this right, the original bug came from Thunderbird and is hopefully this one: https://bugzilla.mozilla.org/show_bug.cgi?id=594646 I say 'hopefully' because it is marked as 'resolved' for Thunderbird and has already made it over to Seamonkey pre-release versions. Patience, Grasshopper! ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
I have the same problem (and my colleagues too). Here is source code of email: Content-Type: text/html; charset=iso-8859-2 Content-Transfer-Encoding: quoted-printable !DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.0 Transitional//EN HTMLHEAD META content=3Dtext/html;charset=3Diso-8859-2 = http-equiv=3DContent-Type META name=3DGENERATOR content=3DMSHTML 8.00.6001.23501/HEAD ... V=E1=BEen=FD=20z=E1kazn=EDku, (email has two parts: html and plain text) When I see body as full html, I get: VĂĄĹženĂ˝ zĂĄkaznĂku, When I see body as simple html or All parts of body, I get correct text: Vážený zákazníku, Problem is only with some messages, when sender is: X-Mailer: Microsoft Windows Live Mail 14.0.8117.416 I use SeaMonkey 2.17.1 Czech. Any solutions? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
On 4/14/2013 4:56 AM, Jim Taylor wrote: flyguy wrote: On 4/13/2013 3:27 PM, Jim Taylor wrote: flyguy wrote: Lately, my wife and I have received emails with eight characters that appear in the place of an apostrophe, nine in place of a quote mark. Here's a cut and paste, which I hope gets through: For single apostrophe I get ’t For quote I get – It doesn't seem to matter if I use Original HTML, Simple HTML, or Plain Text to view them. Changing the Encoding to UTF does reduce the number of odd characters; changing to IBM 850 changes the characters that appear. We're using SM 2.16.2, Win XP, Western ISO-889-1 encoding. Why are we getting these odd characters now, and how do we get our apostrophes and quote marks back? You don't say from whom you and your wife are receiving these emails. Is it the same person or from the same system? Does it happen if you send an email to yourself? If you turn on full headers (view-headers-all) what is the Content Type line of the bad emails? Generally what you describe happens because someone composes in Microsoft Word using smart quotes and apostrophes and then pastes that content into an email. It can also happen with database data that is exported using one character encoding and imported using a different one. I suppose it could also happen if content is created using a character encoding that isn't available on the receiving system. In any case more information is needed to speculate further. It's not from the same person, but several: recently, one was using msn.com and the other was using charter.net. For the msn.com email: Content-type: multipart/related; boundary==_NextPart_000_000D_01CE3845.7DE6CE20; type=multipart/alternative X-mailer: Microsoft Windows Live Mail 15.4.3555.308 for the charter email: Content-type: multipart/alternative; boundary==_NextPart_000_001D_01CE381F.AB21BE20 x-mailer: Microsoft Windows Live Mail 15.4.3555.308 AT least those two seem to be using Live Mail - maybe that's the problem? It doesn't happen when we send emails to each other, or to ourselves. OK, its a multipart so the encoding type we need to see is in the part and not the header. Do view-message source and look for something like: Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable for the section that has the bad text and past it here. I suspect there is a content type mismatch or some other problem. Here is an example of the source text with quotes sent from hotmail to my SeaMonkey This is a test =E2=80=9Ctest=E2=80=9D of quotes = =E2=80=9Cquotes=E2=80=9D. and Test of =E2=80=98apostrophe=E2=80=99s and this is how it displays in my SeaMonkey mail: This is a test “test” of quotes “quotes”. and Test of ‘apostrophe’s As you can see my SeaMonkey is displaying the special quote and apostrophe characters correctly so we need to figure out why yours isn't. Here's the source text from the bad section: --=_NextPart_001_0015_01CE385D.12226100 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable not to be a smart ass, but bet you don=E2=80=99t mail it tomorrow = =E2=80=93 Sunday =E2=80=93 no rush when it is convenient. I will make = sure it goes back to you. The sender is using MSN Livemail, I think: X-Mailer: Microsoft Windows Live Mail 15.4.3555.308 I hope that helps figure it out. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
flyguy wrote: On 4/13/2013 3:27 PM, Jim Taylor wrote: flyguy wrote: Lately, my wife and I have received emails with eight characters that appear in the place of an apostrophe, nine in place of a quote mark. Here's a cut and paste, which I hope gets through: For single apostrophe I get ’t For quote I get – It doesn't seem to matter if I use Original HTML, Simple HTML, or Plain Text to view them. Changing the Encoding to UTF does reduce the number of odd characters; changing to IBM 850 changes the characters that appear. We're using SM 2.16.2, Win XP, Western ISO-889-1 encoding. Why are we getting these odd characters now, and how do we get our apostrophes and quote marks back? You don't say from whom you and your wife are receiving these emails. Is it the same person or from the same system? Does it happen if you send an email to yourself? If you turn on full headers (view-headers-all) what is the Content Type line of the bad emails? Generally what you describe happens because someone composes in Microsoft Word using smart quotes and apostrophes and then pastes that content into an email. It can also happen with database data that is exported using one character encoding and imported using a different one. I suppose it could also happen if content is created using a character encoding that isn't available on the receiving system. In any case more information is needed to speculate further. It's not from the same person, but several: recently, one was using msn.com and the other was using charter.net. For the msn.com email: Content-type: multipart/related; boundary==_NextPart_000_000D_01CE3845.7DE6CE20; type=multipart/alternative X-mailer: Microsoft Windows Live Mail 15.4.3555.308 for the charter email: Content-type: multipart/alternative; boundary==_NextPart_000_001D_01CE381F.AB21BE20 x-mailer: Microsoft Windows Live Mail 15.4.3555.308 AT least those two seem to be using Live Mail - maybe that's the problem? It doesn't happen when we send emails to each other, or to ourselves. OK, its a multipart so the encoding type we need to see is in the part and not the header. Do view-message source and look for something like: Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable for the section that has the bad text and past it here. I suspect there is a content type mismatch or some other problem. Here is an example of the source text with quotes sent from hotmail to my SeaMonkey This is a test =E2=80=9Ctest=E2=80=9D of quotes = =E2=80=9Cquotes=E2=80=9D. and Test of =E2=80=98apostrophe=E2=80=99s and this is how it displays in my SeaMonkey mail: This is a test “test” of quotes “quotes”. and Test of ‘apostrophe’s As you can see my SeaMonkey is displaying the special quote and apostrophe characters correctly so we need to figure out why yours isn't. -- Jim ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Getting strange characters in emails instead of ' and
Lately, my wife and I have received emails with eight characters that appear in the place of an apostrophe, nine in place of a quote mark. Here's a cut and paste, which I hope gets through: For single apostrophe I get ’t For quote I get – It doesn't seem to matter if I use Original HTML, Simple HTML, or Plain Text to view them. Changing the Encoding to UTF does reduce the number of odd characters; changing to IBM 850 changes the characters that appear. We're using SM 2.16.2, Win XP, Western ISO-889-1 encoding. Why are we getting these odd characters now, and how do we get our apostrophes and quote marks back? ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
flyguy wrote: Lately, my wife and I have received emails with eight characters that appear in the place of an apostrophe, nine in place of a quote mark. Here's a cut and paste, which I hope gets through: For single apostrophe I get ’t For quote I get – It doesn't seem to matter if I use Original HTML, Simple HTML, or Plain Text to view them. Changing the Encoding to UTF does reduce the number of odd characters; changing to IBM 850 changes the characters that appear. We're using SM 2.16.2, Win XP, Western ISO-889-1 encoding. Why are we getting these odd characters now, and how do we get our apostrophes and quote marks back? You don't say from whom you and your wife are receiving these emails. Is it the same person or from the same system? Does it happen if you send an email to yourself? If you turn on full headers (view-headers-all) what is the Content Type line of the bad emails? Generally what you describe happens because someone composes in Microsoft Word using smart quotes and apostrophes and then pastes that content into an email. It can also happen with database data that is exported using one character encoding and imported using a different one. I suppose it could also happen if content is created using a character encoding that isn't available on the receiving system. In any case more information is needed to speculate further. -- Jim ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Getting strange characters in emails instead of ' and
On 4/13/2013 3:27 PM, Jim Taylor wrote: flyguy wrote: Lately, my wife and I have received emails with eight characters that appear in the place of an apostrophe, nine in place of a quote mark. Here's a cut and paste, which I hope gets through: For single apostrophe I get ’t For quote I get – It doesn't seem to matter if I use Original HTML, Simple HTML, or Plain Text to view them. Changing the Encoding to UTF does reduce the number of odd characters; changing to IBM 850 changes the characters that appear. We're using SM 2.16.2, Win XP, Western ISO-889-1 encoding. Why are we getting these odd characters now, and how do we get our apostrophes and quote marks back? You don't say from whom you and your wife are receiving these emails. Is it the same person or from the same system? Does it happen if you send an email to yourself? If you turn on full headers (view-headers-all) what is the Content Type line of the bad emails? Generally what you describe happens because someone composes in Microsoft Word using smart quotes and apostrophes and then pastes that content into an email. It can also happen with database data that is exported using one character encoding and imported using a different one. I suppose it could also happen if content is created using a character encoding that isn't available on the receiving system. In any case more information is needed to speculate further. It's not from the same person, but several: recently, one was using msn.com and the other was using charter.net. For the msn.com email: Content-type: multipart/related; boundary==_NextPart_000_000D_01CE3845.7DE6CE20; type=multipart/alternative X-mailer: Microsoft Windows Live Mail 15.4.3555.308 for the charter email: Content-type: multipart/alternative; boundary==_NextPart_000_001D_01CE381F.AB21BE20 x-mailer: Microsoft Windows Live Mail 15.4.3555.308 AT least those two seem to be using Live Mail - maybe that's the problem? It doesn't happen when we send emails to each other, or to ourselves. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey