Re: Odd SM2 problems

2009-11-07 Thread Leonidas Jones

Paul B. Gallagher wrote:

Leonidas Jones wrote:

Mr. Cheese wrote:

Mr. Cheese wrote:

Leonidas Jones wrote:

Mr. Cheese wrote:

- the toolbar for changing font sizes, adding emoticons, etc does not
display when composing an email. I can't find a place to change this.

- when I look at some old emails which are replies to emails the
quoted
email shows in some odd unreadable font.

Any help would be appreciated


Fir the first, you are probably set to compose in plain text. The
formatting toolbar only appears when you are composing in html.

Edit>>Mail & Newsgroup Account Settings>>(account in
question)>>Composition & Addressing

Check the box for Compose messages in HTML format.

Lee

That took care of problem #1. thx.


More detail on problem 2:
It occurs when docx documents are attached.


I can't help you with that. I had one colleague who tried to post docx
files, and got shot down by the majority who did not have the latest
Word, so now he saves them in doc format.


There's an easy fix for that. MS has a converter that can be installed
in Office 2003 and older that will make docx and other 2007 files
readable. Anyone who wants to keep the older Office products but read
the newer files can install it once and they're good to go.




Of course, if you're reading 2007 files through the converter you may be
vulnerable to exploits that affect them, so you have to patch your
converter. So once you've installed the compatibility pack, I recommend
running Microsoft Update (or Office Update, if you prefer) to detect and
install any required patches.



Then again, the latest OpenOffice (NeoOffice) versions open docx files 
with no real problem, though it may not look exactly the same as in Word.


Then again, I am dealing with a body of people who need help opening 
their email.  Downloading a converter and installing won't happen any 
sooner then installing OO.o, basically never.


Easier to teach newer Office users, who are usually the more adept 
users, to save in doc format, rather then docx.


Lee
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Re: Odd SM2 problems

2009-11-07 Thread Paul B. Gallagher

Leonidas Jones wrote:

Mr. Cheese wrote:

Mr. Cheese wrote:

Leonidas Jones wrote:

Mr. Cheese wrote:

- the toolbar for changing font sizes, adding emoticons, etc does not
display when composing an email. I can't find a place to change this.

- when I look at some old emails which are replies to emails the 
quoted

email shows in some odd unreadable font.

Any help would be appreciated


Fir the first, you are probably set to compose in plain text. The
formatting toolbar only appears when you are composing in html.

Edit>>Mail & Newsgroup Account Settings>>(account in
question)>>Composition & Addressing

Check the box for Compose messages in HTML format.

Lee

That took care of problem #1. thx.


More detail on problem 2:
It occurs when docx documents are attached.


I can't help you with that.  I had one colleague who tried to post docx 
files, and got shot down by the majority who did not have the latest 
Word, so now he saves them in doc format.


There's an easy fix for that. MS has a converter that can be installed 
in Office 2003 and older that will make docx and other 2007 files 
readable. Anyone who wants to keep the older Office products but read 
the newer files can install it once and they're good to go.




Of course, if you're reading 2007 files through the converter you may be 
vulnerable to exploits that affect them, so you have to patch your 
converter. So once you've installed the compatibility pack, I recommend 
running Microsoft Update (or Office Update, if you prefer) to detect and 
install any required patches.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: Odd SM2 problems

2009-11-05 Thread Leonidas Jones

Mr. Cheese wrote:

Mr. Cheese wrote:

Leonidas Jones wrote:

Mr. Cheese wrote:

- the toolbar for changing font sizes, adding emoticons, etc does not
display when composing an email. I can't find a place to change this.

- when I look at some old emails which are replies to emails the quoted
email shows in some odd unreadable font.

Any help would be appreciated


Fir the first, you are probably set to compose in plain text. The
formatting toolbar only appears when you are composing in html.

Edit>>Mail & Newsgroup Account Settings>>(account in
question)>>Composition & Addressing

Check the box for Compose messages in HTML format.

Lee

That took care of problem #1. thx.


More detail on problem 2:
It occurs when docx documents are attached.


I can't help you with that.  I had one colleague who tried to post docx 
files, and got shot down by the majority who did not have the latest 
Word, so now he saves them in doc format.


Lee

--
Netscape Champion
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Re: Odd SM2 problems

2009-11-04 Thread Mr. Cheese

Leonidas Jones wrote:

Mr. Cheese wrote:

- the toolbar for changing font sizes, adding emoticons, etc does not
display when composing an email. I can't find a place to change this.

- when I look at some old emails which are replies to emails the quoted
email shows in some odd unreadable font.

Any help would be appreciated


Fir the first, you are probably set to compose in plain text. The
formatting toolbar only appears when you are composing in html.

Edit>>Mail & Newsgroup Account Settings>>(account in
question)>>Composition & Addressing

Check the box for Compose messages in HTML format.

Lee

That took care of problem #1. thx.
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Re: Odd SM2 problems

2009-11-04 Thread Leonidas Jones

Mr. Cheese wrote:

- the toolbar for changing font sizes, adding emoticons, etc does not
display when composing an email. I can't find a place to change this.

- when I look at some old emails which are replies to emails the quoted
email shows in some odd unreadable font.

Any help would be appreciated


Fir the first, you are probably set to compose in plain text.  The 
formatting toolbar only appears when you are composing in html.


Edit>>Mail & Newsgroup Account Settings>>(account in 
question)>>Composition & Addressing


Check the box for Compose messages in HTML format.

Lee
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Odd SM2 problems

2009-11-04 Thread Mr. Cheese
- the toolbar for changing font sizes, adding emoticons, etc does not 
display when composing an email. I can't find a place to change this.


- when I look at some old emails which are replies to emails the quoted 
email shows in some odd unreadable font.


Any help would be appreciated
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