Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Thomas,

 On Sat, 19 Nov 2005 16:07:06 -0500 GMT (20/11/2005, 04:07 +0700 GMT),
 Vili wrote:
V It seems so far, that I need automated update... :(
 I guess you just need SP2. I don't use automated update (it caused

I updated to SP2, no change. Still slow redraw of Windows...

I  am  thinking  to  change  to an other client... It will be strange:
Hungarian  distributor  of  TB! uses other than TB!... But I cant just
wait seconds for TB! just to close a window :(((

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 I  am  thinking  to  change  to an other client... It will be strange:
 Hungarian  distributor  of  TB! uses other than TB!... But I cant just
 wait seconds for TB! just to close a window :(((
 As I already wrote - what about the graphics  chipset drivers?

Sorry, that I did not answer that. So:
I updated them to the newest one. No luck. I updated to SP2. No luck.

But this is what I observe:
1. No open mail in full window:
Using  Alt+Tab  and  switching  to other software and back to TB! main
window displays TB! mail window immediately

2. Open mail in full window:
Using Alt+Tab and switching to other software and back to TB! main
window  displays TB! mail window WITH DELAY

So, I think it is TB! problem, not graphics card problem... This is my
educated guess: that component that displays the mails is not updated
on my system... Until v3.0.1.33 my TB! was lighning fast, I did not
see this behaviour...

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 As I already wrote - what about the graphics  chipset drivers?

One more thought: when I select a folder, I have to wait ca. 1 sec to
see the emails... Imagine this: you use the down arrow to reach a
folder... It takes many seconds sometimes. I am not get used to it.

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/


Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Ethan J. Mings
Hello Peter,

Sunday, November 20, 2005, 4:44:18 AM, you wrote:

PF URL in the BT - I want to support it.

I wrote a bug track quite a while ago on the memory issue. I guess I
should open on on the graphic issue.

Jerry

-- 
Ethan J. Mings





 Current beta is 3.62.14 | 'Using TBBETA' information:
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IMPORTANT: To register as a Beta tester, use this link first -
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Ethan J. Mings
Hello Alexander,

Sunday, November 20, 2005, 7:55:25 AM, you wrote:

 I  am  thinking  to  change  to an other client... It will be strange:
 Hungarian  distributor  of  TB! uses other than TB!... But I cant just
 wait seconds for TB! just to close a window :(((

ASK As I already wrote - what about the graphics  chipset drivers?

I really think the graphics and chipset drivers is a non issue.  Four
machines later and the problem is still present.

There is something wrong in the underlying code.

Jerry



-- 
Ethan J. Mings





 Current beta is 3.62.14 | 'Using TBBETA' information:
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 My laptop drive is 4200 rpm... Maybe this is the problem?
 This will certainly have an effect.
 But it may be a lot of other things, not only TBs code (I reckon it IS a TB
 issue now that I've tried 3.0.2.10). For example, how big are the mail
 folders, when was your last purgecompress, etc. - I for one find my TB
 getting slower when I did not compress the msgbases for a while...

First, I uploaded a movie:
www.macasoft.hu/slow.mpg

The other program was a file manager on the movie.

Answers:
- mail foilders are small. If I change between two mail folders that
has 2-2 mails, same effect...
- last compress: I did one a minute ago (I usually do this weekly),
same effect...


-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/


Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Ethan J. Mings
Hello Alexander,

Sunday, November 20, 2005, 10:09:00 AM, you wrote:

ASK (I reckon it IS a TB
ASK issue now that I've tried 3.0.2.10). For example, how big are the mail
ASK folders, when was your last purgecompress, etc. - I for one find my TB
ASK getting slower when I did not compress the msgbases for a while...


That also doesn't appear to help the situation.

However, here is something that is interesting.

Open Preferences.
Uncheck High Color Images
Restart the program.

I see not difference in the graphics when using the current released
version.
However, if I use 3.02.10, when I uncheck the feature, the graphics
are different.

Again, I really believe the underlying code is having a direct impact
on the speed and performance of the program.

I just wish I could provide additional information.  Either way, I
hope this is fixed shortly.

Jerry

-- 
Ethan J. Mings
Principal,
The Desk
99 Bronte Road - Suite 815
Oakville, Ontario, Canada. L6L 3B7
Phone 905-825-9938  e-mail [EMAIL PROTECTED]  
Website at http://www.thedesk.ca




 Current beta is 3.62.14 | 'Using TBBETA' information:
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 Just to be sure: what is your graphics card type. Mine is some Sis
 (650-740)
 As we're slowly gathering more information :-) ... 4200rpm harddisk, so its
 a laptop computer you're using... and that SIS gfx thingie, does it have
 its own gfx memory or is it shared memory? It may be another reason why it
 is so extreme on your 'puter.

Shared. But again: it was MUCH faster with v1, v2, v3.0...

Also: some subversions ago it was fast when I started TB! and became
slow after a while. Now it is slow after start, immediately. That is
why I am saying, it is not my PC issue. I mean, it is not HW issue.
Maybe I have some old oleaut.dll or other system dll?

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/


Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 Until v3.0.1.33 my TB! was lighning fast, I did not see this behaviour...
 Now that you mention it... I just started 3.0.2.10 to make a comparison,
 and YES, I can confirm that 3.62.14 is a LOT slower opening and closing its
 windows. Its not such a dramatic difference on my system than on yours, but
 still quite noticable.

:)) I tried in the meantime just to confirm myself. You cant even
compare the too...

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/


Re[2]: Slow redraw of main screen, try to find the cause

2005-11-20 Thread Vili
Hello Alexander,

 Just to be sure: what is your graphics card type. Mine is some Sis
 (650-740)
 As we're slowly gathering more information :-) ... 4200rpm harddisk, so its
 a laptop computer you're using... and that SIS gfx thingie, does it have
 its own gfx memory or is it shared memory? It may be another reason why it
 is so extreme on your 'puter.

Ok, I deleted (moved out from TB! dir) all of my accounts except 4.
It is MUUCH faster now... Question: why the heck the number of
accounts effects the redraw... TB! runs thru all of the accounts when
I close a mail???

-- 
Vili
The Bat 3.62.14 on Windows XP 5.1 2600 Szervizcsomag 2



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/


Re[2]: Slow redraw of main screen, try to find the cause

2005-11-19 Thread Vili
Hello Stuart,

V 3. What is your service pack?
 SP2

I start to suspect that it will be the cause... I have an SP2, too,
TB! is fast on that, too.

-- 
Vili



 Current beta is 3.62.14 | 'Using TBBETA' information:
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IMPORTANT: To register as a Beta tester, use this link first -
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-19 Thread Vili
Hello Arjan,

 6. What is your TB! version (I am kind of interested in the .14, last
 version)?
 2.12.03

Cheater :) With that version I have fast closing too :)))

Thanks!

It seems so far, that I need automated update... :(

-- 
Vili



 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
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Re[2]: Slow redraw of main screen, try to find the cause

2005-11-19 Thread Ethan J. Mings
Hello Peter,

Saturday, November 19, 2005, 6:09:53 PM, you wrote:

PF I have noticed the the screen redraws (I.e. it is drawn twice) when you
PF you first open TB!

I've reported this problem quite a while ago.  There is something very
strange on the graphics side.  I have

+ Tested two different graphics cards (Radeon and nVidia)
+ Doubled the memory (from 512 to 1Gig)
+ Made sure by XP Professional SP2 were up to date.
+ Change graphics options (Windows Advanced Features)
+ Tested it on three different machines (Laptop, PII and and a PIII)
+ Cleaned out the registry
+ deleted the tbuser file numerous times
+ Done a new install twice.

Still the graphics is a real problem.

I think there is something in the underlying code.  However, I am only
a user and I can only report my problems from the perspective of using
the program in the field.

I suspect the programers are aware of this problem.

Jerry

-- 
Ethan J. Mings





 Current beta is 3.62.14 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
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