Re: Template annoyance

2008-05-20 Thread Tom

Tuesday, May 20, 2008, 8:45:31 PM, you wrote:

> Hallo Tom,

> On Tue, 20 May 2008 20:22:39 +1000GMT (20-5-2008, 12:22 +0200, where I
> live), you wrote:

>>> Check your address book for multiple entries with their addresses.
T>> Both are only listed once but appear in the overall addressbook and
T>> the group representing the company.

> Check better.
> This problem only occurs when you've got multiple address book entries
> with that address. In the other entry it doesn't have to be the
> primary address. In case you're using multiple address books it's also
> bad to have the same address in two (or more) address books.
> You mention that the contacts are listed in the group(s) and in the
> overall address book. You do realize that one entry can be a member of
> multiple groups and that it isn't necessary to have a separate entry
> in both groups, do you? And an entry from a group will only be listed
> in the overall display when the properties of that group have 'Hide
> items if not explicitly selected' unchecked, that is not the default.

> I suggest that you uncheck the 'Hide items...' for all address book
> groups and that you check the overall listing while it's sorted on
> address. That won't find entries with duplicate secondary addresses,
> but it'll make it a lot easier to to find duplicate primary addresses.

 Top Marks Roelof and thanks a lot. I could have sworn that there were
 no other entries but I have one filter for a specific purpose and all
 emails coming through this filter automatically become members of
 another group. The two contacts were not supposed to be in there and
 because I overlooked the "hide items" function, I did not previously
 locate them. I also "discovered" F7 for search which seems much
 more comprehensive than using the search box.


-- 
Tom
using TheBat! 3.99.29 on XP



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Re: Template annoyance

2008-05-20 Thread Roelof Otten
Hallo Tom,

On Tue, 20 May 2008 20:22:39 +1000GMT (20-5-2008, 12:22 +0200, where I
live), you wrote:

>> Check your address book for multiple entries with their addresses.
T> Both are only listed once but appear in the overall addressbook and
T> the group representing the company.

Check better.
This problem only occurs when you've got multiple address book entries
with that address. In the other entry it doesn't have to be the
primary address. In case you're using multiple address books it's also
bad to have the same address in two (or more) address books.
You mention that the contacts are listed in the group(s) and in the
overall address book. You do realize that one entry can be a member of
multiple groups and that it isn't necessary to have a separate entry
in both groups, do you? And an entry from a group will only be listed
in the overall display when the properties of that group have 'Hide
items if not explicitly selected' unchecked, that is not the default.

I suggest that you uncheck the 'Hide items...' for all address book
groups and that you check the overall listing while it's sorted on
address. That won't find entries with duplicate secondary addresses,
but it'll make it a lot easier to to find duplicate primary addresses.

-- 
Groetjes, Roelof

The shortest distance between two Points is a BossNode.
http://www.voormijalleen.nl/
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Re: Template annoyance

2008-05-20 Thread Tom

Tuesday, May 20, 2008, 6:23:33 PM, you wrote:

> Hallo Tom,

> On Tue, 20 May 2008 17:50:39 +1000GMT (20-5-2008, 9:50 +0200, where I
> live), you wrote:

T>> I have looked in the address book under properties/reply and it is set
T>> up as Dear %ABOFromFName. When I check the first name under properties
T>> it is fine showing only Paul.  Both are members of a company group but
T>> the templates are not used for the company.
T>> Templates under Account properties are showing again Dear
T>> %ABOFromFName.

> Check your address book for multiple entries with their addresses.

Both are only listed once but appear in the overall addressbook and
the group representing the company. In case of Paul in an additional
group of directors. However the listings are identical and do not show
the "funny" additions.


-- 
Tom
using TheBat! 3.99.29 on XP



Current version is 4.0.24.0 | 'Using TBUDL' information:
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Re: Template annoyance

2008-05-20 Thread Roelof Otten
Hallo Tom,

On Tue, 20 May 2008 17:50:39 +1000GMT (20-5-2008, 9:50 +0200, where I
live), you wrote:

T> I have looked in the address book under properties/reply and it is set
T> up as Dear %ABOFromFName. When I check the first name under properties
T> it is fine showing only Paul.  Both are members of a company group but
T> the templates are not used for the company.
T> Templates under Account properties are showing again Dear
T> %ABOFromFName.

Check your address book for multiple entries with their addresses.

-- 
Groetjes, Roelof

It is meaningless to speak of domesticating a child.
http://www.voormijalleen.nl/
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Template annoyance

2008-05-20 Thread Tom

Hello Everyone,

nothing serious but I cannot figure out how to fix it.
For reasons that are not quite clear to me to of my correspondents
appear as "Dear _Paul" or "Dear Joe-xxPTY" when using the reply
function. Everytime I have to manually fix this.

I have looked in the address book under properties/reply and it is set
up as Dear %ABOFromFName. When I check the first name under properties
it is fine showing only Paul.  Both are members of a company group but
the templates are not used for the company.
Templates under Account properties are showing again Dear
%ABOFromFName.

In case of Paul I suspect the reason is that his email address on
incoming emails is configured to show _Paul XXX with TB thinking his
first name is _Paul. What do I have to do to automatically override
this.

The second case is even more baffling (to me :) ) as the incoming
email only shows Joe <[EMAIL PROTECTED]> as normal. No idea why my reply
insists on adding -xxPTY.


-- 
Best regards,
Tom  
using TheBat! 3.99.29 on XP  



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