Re: TB! Recieves messages but says it can't write them to disk.

2003-07-10 Thread Marck D Pearlstone
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Hi Nick,

@10-Jul-2003, 14:59 -0400 (19:59 UK time) Nick OHare2 [NO] in
mid:[EMAIL PROTECTED] said to Marck:

MDP>> 3) What AV software is running - could that be stopping things?
MDP>> 4) Are you running a firewall?

NO> I should have mentioned that I was running a firewall
NO> (ZoneAlarm)

(sharp intake of breath) - have a look for references to ZA, ZAP and
ZoneAlarm in the archive. It is widely held to be a source of
problems for many. Not all, but many for sure.

NO> and a AV (AVG). I shut both of them down and the same problem
NO> occurs (I'm doing checks through the message dispatcher).

"Shutting down" ZA is not an option. It has been conclusively proven
that nothing short of a complete exorcism will stop ZA from doing at
least *something* you didn't tell it to within your system. This
alone is my main reason for advising folks to make the shift to
Kerio if they possibly can. No software should be that pervasive,
unbeknownst to the user.

However, we digress, since this is clearly *not* the source of your
problem.

NO> One test I did do involved using another TB! account and did
NO> manage to download an email I sent it. Is it possible that my
NO> brother finally came up with the magic number of emails that can
NO> bring TB! to it's knees?

No. I sincerely believe that there is no possibility of that being
the problem. Since you are using the dispatcher, you can batch the
downloads and reduce the number of messages coming in. I predict
that the result will be the same. I think that Marek hit it when he
said that the Inbox of the account may well be corrupt in some way,
shape or form.

Are there many messages in the Inbox? Move them out to another
location. Exit TB. Use Windows Explorer to find the Inbox folder on
disk and delete the .tbb and .tbi files. Run TB again and see if
your mails will now import correctly. They are downloading just fine
(to the temp folder) - it's just the act of importing them to Inbox
that's choking.

- --
Cheers -- .\\arck D Pearlstone -- List moderator
TB! v1.63 Beta/11 on Windows XP 5.1.2600 Service Pack 1

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Current version is 1.62r | "Using TBUDL" information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB! Recieves messages but says it can't write them to disk.

2003-07-10 Thread Marek Mikus
On Thu, 10 Jul 2003, Nick OHare2 wrote:

> I'm not too sure whether or not this (incredibly) talented group can
> help me or it's a developer problem.
> 
> Two days ago emails stopped coming into my account.  A quick check of
> the log showed that the messages were listed as "received" but each
> message was promptly followed with
> 
> ! 7/8/03, 16:20:20: fetch - [inbox] could not store message
> (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp
> 
> A check of the tmp files in question however shows that the messages
> were written (with varying file sizes) and I can open them in
> Notepad and see the message.
> 
> There were over 18,000 tmp files in the directory and at first I
> thought that TB! was choking on the number so I deleted them all.
> This didn't help.  I then downloaded TB! and reinstalled it (I didn't
> do an uninstall first.)

1) problem can be antivirus, but you did not told about antivirus 
warnings.

2) tmp files are stored but not imported to TB, as I understand. Did 
not your system crashed two days ago? Try to close TB, backup 
messages.tbb and messsages.tbi files from INBOX folder of this account 
and run TB again. One user has similar problem and he had corrupted 
msgbase somehow (probably by crash).

-- 
 
Marek Mikus
Czech Support of The Bat!
http://www.thebat.cz



Current version is 1.62r | "Using TBUDL" information:
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Re: TB! Recieves messages but says it can't write them to disk.

2003-07-10 Thread Marck D Pearlstone
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Hi Nick,

@10-Jul-2003, 09:46 -0400 (14:46 UK time) Nick OHare2 [NO] in
mid:[EMAIL PROTECTED] said:

NO> ! 7/8/03, 16:20:20: fetch - [inbox] could not store message
NO> (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp

... 

Thoughts:

1) Are you running logged in as Administrator? (TB is trying to use
   the Administrator's temp folder).
2) What are the permissions on that folder?
3) What AV software is running - could that be stopping things?
4) Are you running a firewall?

- --
Cheers -- .\\arck D Pearlstone -- List moderator
TB! v1.63 Beta/11 on Windows XP 5.1.2600 Service Pack 1

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Current version is 1.62r | "Using TBUDL" information:
http://www.silverstones.com/thebat/TBUDLInfo.html