Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread Apesbrain

@Mark Miksis, I reconstructed the actual events of earlier that day once
I realized that in spite of my disappointment there was something
somewhat comical about the whole thing.  No slight of hand or CGI
whatsoever involved on my part.


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread Gazjam

Sounds like he's been given the ringer...Am I wrong? :)


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread maggior

iPhone;556597 Wrote: 
 I have bought about 15 things from Amazon over the years and all were
 delivered perfectly. But I do know this can't always be the case no
 matter how hard a company tries.

With the number of transactions that a company like Amazon processes,
of course things won't go right 100% of the time.

To me, how a company handles situations like tell a lot obout how good
a company it is.  Anybody can handle things when they are going well.


-- 
maggior

Rich
-
Setup: 2 SB3s, 4 Booms, 1 Duet, 1 Receiver, 1 Touch.  SuSE 11.0 Server
running SqueezeBoxServer 7.5.0, MusicIP, and SqueezeSlave.  
Current library stats: 33,060 songs, 2,656 albums, 484 artists.
http://www.last.fm/user/maggior

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread Ikabob

garym;556708 Wrote: 
 
 
 So bottom line: A quality experience all around.  Full Disclosure: I
 bought stock in Amazon in 2008 (a 238% return over the last two years;
 too bad I only invested a little play money). As Warren Buffet says,
 invest in what you know and experience. Of course buying them AFTER the
 stock market crashed didn't hurt

How bout stock in Logitech? ???


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread Phil Leigh

toby10;556573 Wrote: 
 Are you saying my SB Radio may not be authentic??

Suddenly all those My Radio doesn't work threads make sense...


-- 
Phil Leigh

You want to see the signal path BEFORE it gets onto a CD/vinyl...it
ain't what you'd call minimal...
Touch(wired/XP) - TACT 2.2X (Linear PSU) + Good Vibrations S/W - MF
Triplethreat(Audiocom full mods) - Linn 5103 - Aktiv 5.1 system (6x
LK140's, ESPEK/TRIKAN/KATAN/SEIZMIK 10.5), Townsend Supertweeters, Blue
Jeans Digital,Kimber Speaker  Chord Interconnect cables
Kitchen Boom, Outdoors: SB Radio

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread garym

Phil Leigh;556792 Wrote: 
 Suddenly all those My Radio doesn't work threads make sense...

beautiful!!


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-21 Thread garym

Ikabob;556788 Wrote: 
 How bout stock in Logitech? ???

Hmmm, I didn't think about Logitech at the time. My criteria was very
undervalued (relative to recent history) with lots of cash and low
debt...i.e., companies that could survive the downturn.  Let's see
though. At the time I bought Amazon, I could have bought Logitech at
$15.53/share. It is trading a few minutes ago at $15.42. So breakeven
for this period. Amazon was $37.59 and now trading for about $123.71. 
My Apple has gone up 193% and netgear has gone up 99%. The best for me
over this period was Starbucks...up 238%.

but unfortunately, I didn't throw all my savings at my recession
portfolio. It was just for a little fun as I normally just do mutual
funds. However, even with play funds, the gains over the last two
years more than pay for all my audio hardware, software, and music
purchasesnot to mention all the live shows. And lest anyone thinks
I know anything about this stuff (investing), I'd be happy to share my
losses in 401K with you over the last few years!


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Stefan Bellon
On Sun, 20 Jun, Gazjam wrote:

 I'm just curious how it managed to play one song

It's the song PRINTED on the cover.

I wonder why nobody else got that joke, even though it was marked with
/irony. Thumbs up for Apesbrain to be able to make such a funny
posting after having received such a disappointment.

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Gazjam

I got that
:)

I was playing along?


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread mortslim

sorry, I am still confused.

The original poster is a victim of shenanigans or the original poster
is not a victim but instead is playing shenanigans with anyone reading
his post?

He got ONLY a power supply and no squeezebox?  If that is so, then all
I can say is WOW 

I assumed that the procedure at Amazon was that a clerk stuffs the
shipping box and then another Amazon employee verifies what is in the
box before it is sealed in the presence of two people.  If Amazon
doesn't do it like that, then it should revise its procedures to make
sure this doesn't happen again.

And if this was caused by an Amazon warehouse employee, then it seems
that that employee not only didn't put the product in the box, he put
only a power supply in the box with part of the label from the
squeezebox box?

If that happened, it would be quite unsettling.  Is that what happened?


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread kgturner

Mnyb;556561 Wrote: 
 To risk a criminal record for 300$ you life must be at very low point if
 this idea is going to look good.

i wouldn't assume the miscreant only did this once. do it once and
he'll net $300. do it 10x and he'll net $3000. 

kevin t


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Mnyb

kgturner;556568 Wrote: 
 i wouldn't assume the miscreant only did this once. do it once and he'll
 net $300. do it 10x and he'll net $3000. 
 
 kevin t

actually how to get Touch boxes ? without buying a Touch for 300$ this
is not the best scheme i've ever seen .

It is an empty original box right...


-- 
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SiriuS, Classe' Primare and Dynadio speakers, Contour 4 Contour Center,
and Contour 1.3SE for the rear ch. Rel Stadium 3 sub.
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Miscellaneous use: Radio (with battery)
I use a Controller various ir-remotes and a Eee-PC with squeezeplay to
control this

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread toby10

Are you saying my SB Radio may not be authentic??


+---+
|Filename: SB Radio.jpg |
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=10159|
+---+

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Mnyb

toby10;556573 Wrote: 
 Are you saying my SB Radio may not be authentic??

wow :)


-- 
Mnyb


Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 and assorted amps
SiriuS, Classe' Primare and Dynadio speakers, Contour 4 Contour Center,
and Contour 1.3SE for the rear ch. Rel Stadium 3 sub.
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Miscellaneous use: Radio (with battery)
I use a Controller various ir-remotes and a Eee-PC with squeezeplay to
control this

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Apesbrain

Thank you toby10 for getting with the spirit!

Yes, this was a totally legitimate order I placed through major online
retailer two weeks ago and paid in full by credit card.  It arrived at
my door in an official carton from said retailer with their return
address on the label.  Inside was what appeared to be an official
Squeezebox Touch retail box.  It was sealed on both ends and contained
all the packaging you'd expect: a black inner box inside of which was a
black plastic tray to hold the Touch and a smaller box underneath that
should have held the power supply.  Both of these things were missing,
however, and in their place was the contraption I photographed above. 
I did get an owner's manual so all was not completely lost.

As I said above, when I called major online retailer to tell them what
had happened they promptly agreed to send me a replacement via two-day
delivery.  Hopefully, it will not be another power brick.


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread mortslim

So with this new information to clarify the issue, it seems Amazon did
nothing wrong and the blame lies with logitech or or whoever logitech
subcontracted to stuff the boxes (maybe some factory in China?).


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Apesbrain

@mortslim, there is at least one other explanation and it's the one that
first came to my mind (what this says about me I'm not sure): someone
purchased the product, kept the good parts and returned the items I
received unopened for credit.  If the original purchaser re-sealed
the retail box in a convincing way and the weight was about right,
wouldn't the retailer just put it back into inventory?

I was particularly disappointed because that Touch really would have
tied my room together.


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread mortslim

So you were given an empty briefcase, um, I mean an empty box !

This will not stand !

There are rules !!!


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread snarlydwarf

Amazon has always been a pleasure to deal with regarding returns.

A couple years ago, I ordered a 6' power strip (with outlets every 6)
from Amazon.  When it arrived, the UPS driver suggested I open it
first, since it was clearly damaged packaging: sure enough, it was
bent.  The UPS driver marked it as damaged and took it back to his
truck.

I went to the Amazon page, clicked the 'my product was damaged' page,
but it wanted to issue me an RMA: which I didn't need since it was
returned as 'damaged in transit' ... no need to repack or fill out a
shipping label, so I clicked the 'call me' box and an Amazon rep was on
the phone within a few seconds.  He pulled up the records, saw that it
was already in the UPS system as damaged, and issued a re-order.

I think the UPS guy was shocked when he had another delivery for me the
next day (and one that was intact).  Amazon overnighted the replacement.


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snarlydwarf

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread iPhone

maggior;556594 Wrote: 
 Wow, there are some real shady characters out there - interesting
 stories.
 
 If you've ever ordered anything from Amazon, you'll recognize the box. 
 You can actually see in the first picture where the box says Amazon on
 the outside.
 
 I've dealt with Amazon a lot and returned a few things - they are a
 stand up outfit and will certainly make good on the issue.

So there is no misunderstanding, I am not saying anything bad about
Amazon. Employees can be in a hurry and more importantly with all the
stuff they carry, nobody can know all the products by sight. And
besides it might not have even happened that way, I am speculating from
things that I have heard about and happened to family.

I have bought about 15 things from Amazon over the years and all were
delivered perfectly. But I do know this can't always be the case no
matter how hard a company tries.


-- 
iPhone

*iPhone*   
Media Room:
Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, VeraStarr
6.4SE 6-channel Amp, Vandersteen Speakers: Quatro Mains, VCC-5
Reference Center, four VSM-1 Signatures, Video: Runco RS 900 CineWide
AutoScope 2.35:1   

Living Room:
Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A
Signature, Two 2Wq subs, VCC-2, Two VSM-1  

Kitchen: Squeezebox BOOM
Bedroom: Second Boom
Bathroom: Squeezebox Radio
Ford Thunderbird: Duet, Mac Mini
Ford Expedition: SB Touch, USB drive

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-20 Thread Mark Miksis

Personally, I tend to think that a bogus return is the most likely
culprit, but for the benefit of the skeptics...

1) Do you always take photos when unboxing your Amazon purchases?
2) Or, was there something suspicious looking about the outside of the
shipping box that prompted you to take photos?
3) Or, did you put the Logitech box back inside the Amazon box for the
photo after the fact to simulate the unboxing experience?


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[SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-19 Thread Apesbrain

For the life of me I can't figure it out.  None of my digital or analog
AV cables fit the connector on this thing.  Maybe the major online
retailer sent me the UK version?  I know the Brits use some funky
interconnects that we don't see in the States.  Even if I did have one
of those SCART things, it really bothers me that the Touch only seems
to play one song by one artist.  I'm sure I'm going to tire of that
pretty soon.  One good sign, however, is the HP logo on the back of the
Touch.  I guess Logitech has contracted out Touch production to them. 
That should solve any hardware shortage problem; soon every Walmart in
America will have an ample supply on hand!

/irony

Seriously, I hope that Logitech can trace the a**hole who did this
repack through the MAC number and get me some justice.  I've been
tracking this thing all week waiting for it to arrive!

Oh, major online retailer agreed without any issue to expedite
shipping of a real Touch to me right away.  Should be here in a day
or so.


+---+
|Filename: HPIM2208 (Small)_edited.JPG  |
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=10144|
+---+

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-19 Thread Ikabob

My sb touch doesn't look anything like that. The picture at Logitech.com
does not either . That is interesting.


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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-19 Thread JJZolx

Wow.  And people wonder why it's taking them so long to get Receivers
and battery packs manufactured.

Now that there's a precedent, just think of how many people can buy a
Squeezebox Touch from Amazon and claim that the box was empty.


-- 
JJZolx

Jim

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Re: [SlimDevices: Touch] My Brand New Touch Does Not Seem To Work

2010-06-19 Thread JJZolx

Made in China.  Probably at a PLA owned factory using prison labor. 
Someone had to make quota or face a firing squad.


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Jim

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