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-Original Message-
From: Tony G
Thanks for the note Colin!
Glad to help!
From: Colin Alfke
I don't think you can get an activation key for the PE versions.
Does that mean that the failure of the platforms to initialize
may have to do with something other than a PE license expiration?
Rather, I'm understanding that a full installation is required to
get the software back working, and that there is no key-only
re-activation process. Is that correct?
I think that's correct. It's likely they expired and (unlike the pay
versions) I don't think you can re-activate.
The easiest way to upgrade is to:
-download the new version, double check the ending
date - there was a problem with a new copy not being
up before the last one expired,
plus there have been some issues with some recent releases
Well bud, that's not mighty encouraging. Since the versions I'm
on work fine, I might be inclined to just re-install what I
already have, if I could, but this whole process seems to be a
waste of time.
I think the last ones were the first PE version with an expiry date and they
just didn't get a new version up before the last expired. I think it went up
pretty quick once they realized. I see that the new 7.2 version of UD is
available for PE so you'll be OK. Just trying to give you a pro-active
heads-up as I hadn't checked the PE version for a while.
-install overtop of your existing release
What I'm getting from this is that:
1) no uninstall is required,
2) files and registry entries will not be left unreferenced and
services will be properly unregistered and re-registered,
3) existing accounts will be visible to an update environment.
Right. We used to recommend to uninstall first - until one client complained
that it removed all of their data folders as well - we're pretty sure it was
a user error as we've done it lots without problems. As for point 2 - I
won't say it's flawless - more better than average.
I'm sorry but I don't have that much faith in the U2 installers
so some confirmation would really help. I'll check upgrade docs
again but for some reason these docs always seem to
over-complicate simple processes, or under-emphasize some
critical concern (like of course you need to completely
uninstall and re-install the UniSDK and all of your client
processes after you've installed this new release...).
Never hit anything like this. Note that professionally I only had one site
start to use any of the UniSDK so I don't have a lot of experience going
through multiple upgrades - although playing with it at home hasn't been a
problem.
Although, you could send me the VM and I could play with it for a while...
Hth
Colin Alfke
Calgary Canada
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