[Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Mike Lyon]

Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about
a month ago and then suddenly, the LAN port died on it. LAN light on radio
lights up but I don't get any link to an device I plug it into. I tried
resetting it, still no love. PoE still works and all lights light up on it.

It only lasted a month :(

-Mike


-- 
Mike Lyon
mike.l...@gmail.com
http://www.linkedin.com/in/mlyon
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Shawn C. Peppers]

Either a cable or it took a surge or lightning hit. 

Shawn C. Peppers
Video Direct
866-680-8433 Toll Free
http://www.video-direct.tv

> On Jul 10, 2017, at 11:25 PM, Mike Lyon  wrote:
> 
> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about a 
> month ago and then suddenly, the LAN port died on it. LAN light on radio 
> lights up but I don't get any link to an device I plug it into. I tried 
> resetting it, still no love. PoE still works and all lights light up on it.
> 
> It only lasted a month :(
> 
> -Mike
> 
> 
> -- 
> Mike Lyon
> mike.l...@gmail.com
> http://www.linkedin.com/in/mlyon
> 
> 
> 
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Mike Lyon]

Cable was fine and pretty sure it didn't take a surge. It's been running
off a Netonix.



On Mon, Jul 10, 2017 at 9:55 PM, Shawn C. Peppers <
videodirectwispal...@gmail.com> wrote:

> Either a cable or it took a surge or lightning hit.
>
> Shawn C. Peppers
> Video Direct
> 866-680-8433 <(866)%20680-8433> Toll Free
> http://www.video-direct.tv
>
> On Jul 10, 2017, at 11:25 PM, Mike Lyon  wrote:
>
> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one
> about a month ago and then suddenly, the LAN port died on it. LAN light on
> radio lights up but I don't get any link to an device I plug it into. I
> tried resetting it, still no love. PoE still works and all lights light up
> on it.
>
> It only lasted a month :(
>
> -Mike
>
>
> --
> Mike Lyon
> mike.l...@gmail.com
> http://www.linkedin.com/in/mlyon
>
>
>
> ___
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>
>
> ___
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> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
>


-- 
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http://www.linkedin.com/in/mlyon
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Mitch]

Yes

I RMA'd one already


On 7/10/2017 11:25 PM, Mike Lyon wrote:
Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one 
about a month ago and then suddenly, the LAN port died on it. LAN 
light on radio lights up but I don't get any link to an device I plug 
it into. I tried resetting it, still no love. PoE still works and all 
lights light up on it.


It only lasted a month :(

-Mike


--
Mike Lyon
mike.l...@gmail.com 
http://www.linkedin.com/in/mlyon





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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[James Craig via Ubnt_users]

Hi Mike,

I'd like to get this one back, sending you an email.




On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:

> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one
> about a month ago and then suddenly, the LAN port died on it. LAN light on
> radio lights up but I don't get any link to an device I plug it into. I
> tried resetting it, still no love. PoE still works and all lights light up
> on it.
>
> It only lasted a month :(
>
> -Mike
>
>
> --
> Mike Lyon
> mike.l...@gmail.com
> http://www.linkedin.com/in/mlyon
>
>
>
>
> ___
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>
>
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[tyson]

I had 2 go out in a storm last Friday.  Was actually a weird scenario because 
both poe units blinked indicating a short i think.  Either way swapped out the 
prisms and working again.  I as well had them up less than a month and none of 
the other AC or Motorola equipment on tower affected though.  Just the gen 2 
Prisms.
 
- Original Message - Subject: Re: [Ubnt_users] UBNT Rocket M5 
AC Gen2 dead LAN port?
From: "James Craig via Ubnt_users" 
Date: 7/11/17 5:19 pm
To: "Ubiquiti Users Group" 
Cc: "Principal WISPA Member List" 

 Hi Mike,  
I'd like to get this one back, sending you an email.
 
 
 


 On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
  Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about a 
month ago and then suddenly, the LAN port died on it. LAN light on radio lights 
up but I don't get any link to an device I plug it into. I tried resetting it, 
still no love. PoE still works and all lights light up on it.  
It only lasted a month :(
 
-Mike

  
-- 
Mike Lyon
mike.l...@gmail.com
http://www.linkedin.com/in/mlyon
 
 
 






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 Ubnt_users mailing list
 Ubnt_users@wispa.org
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[James Craig via Ubnt_users]

Hey Tyson,

Could you submit these units for RMA and send me a quick note (
ja...@ubnt.com) once you have done so?

On Tue, Jul 11, 2017 at 6:56 PM,  wrote:

> I had 2 go out in a storm last Friday.  Was actually a weird scenario
> because both poe units blinked indicating a short i think.  Either way
> swapped out the prisms and working again.  I as well had them up less than
> a month and none of the other AC or Motorola equipment on tower affected
> though.  Just the gen 2 Prisms.
>
>
> - Original Message -----
> Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
> From: "James Craig via Ubnt_users" 
> Date: 7/11/17 5:19 pm
> To: "Ubiquiti Users Group" 
> Cc: "Principal WISPA Member List" 
>
> Hi Mike,
>
> I'd like to get this one back, sending you an email.
>
>
>
>
> On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
>
>> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one
>> about a month ago and then suddenly, the LAN port died on it. LAN light on
>> radio lights up but I don't get any link to an device I plug it into. I
>> tried resetting it, still no love. PoE still works and all lights light up
>> on it.
>>
>> It only lasted a month :(
>>
>> -Mike
>>
>>
>> --
>> Mike Lyon
>> mike.l...@gmail.com
>> http://www.linkedin.com/in/mlyon
>>
>>
>>
>>
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Rick Boucher]

We had a similar Gen2 5ghz.  The WIFI failed to connect. Upon inspection the 
ethernet port came up but before the PC /switch arrived at a state where data 
could pass the light blinked and started all over.

Never got into the radio to reconfigure.  It was 80ft up a tree. Had to 
retrieve.

Tried to TFTP a new firmware.  The radio accepted the new firmware but that did 
not fix the problem.  We are RMAing it.

Rick
 
-


Rick Boucher
Webmaster / Systems Admin
Orcas Online / San Juan Web  
(360) 376-6411
http://www.orcasonline.com 
http://www.sanjuanweb.com
The information source for the San Juan Islands



Plans for the next day - "Work, work from early to late. In fact
I have so much to do that I shall spend the first three hours in prayer."
- Martin Luther


> On Jul 11, 2017, at 4:22 PM, James Craig via Ubnt_users 
>  wrote:
> 
> Hey Tyson,
> 
> Could you submit these units for RMA and send me a quick note 
> (ja...@ubnt.com) once you have done so?
> 
> On Tue, Jul 11, 2017 at 6:56 PM,  wrote:
> I had 2 go out in a storm last Friday.  Was actually a weird scenario because 
> both poe units blinked indicating a short i think.  Either way swapped out 
> the prisms and working again.  I as well had them up less than a month and 
> none of the other AC or Motorola equipment on tower affected though.  Just 
> the gen 2 Prisms.
>  
> ----- Original Message -----
> Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
> From: "James Craig via Ubnt_users" 
> Date: 7/11/17 5:19 pm
> To: "Ubiquiti Users Group" 
> Cc: "Principal WISPA Member List" 
> 
> Hi Mike,
>  
> I'd like to get this one back, sending you an email.
>  
>  
>  
> 
> On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about a 
> month ago and then suddenly, the LAN port died on it. LAN light on radio 
> lights up but I don't get any link to an device I plug it into. I tried 
> resetting it, still no love. PoE still works and all lights light up on it.
>  
> It only lasted a month :(
>  
> -Mike
> 
>  
> -- 
> Mike Lyon
> mike.l...@gmail.com
> http://www.linkedin.com/in/mlyon
>  
>  
>  
> 
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[mike . lyon]

This isnt giving me a warm and fuzzy feeling on these new radios... 

Otherwise, i love them...

I still need to RMA mine...

-Mike

> On Jul 12, 2017, at 20:44, Rick Boucher  wrote:
> 
> We had a similar Gen2 5ghz.  The WIFI failed to connect. Upon inspection the 
> ethernet port came up but before the PC /switch arrived at a state where data 
> could pass the light blinked and started all over.
> 
> Never got into the radio to reconfigure.  It was 80ft up a tree. Had to 
> retrieve.
> 
> Tried to TFTP a new firmware.  The radio accepted the new firmware but that 
> did not fix the problem.  We are RMAing it.
> 
> Rick
> 
> -
> 
> 
> Rick Boucher
> Webmaster / Systems Admin
> Orcas Online / San Juan Web  
> (360) 376-6411
> http://www.orcasonline.com 
> http://www.sanjuanweb.com
> The information source for the San Juan Islands
> 
> 
> 
> Plans for the next day - "Work, work from early to late. In fact
> I have so much to do that I shall spend the first three hours in prayer."
> - Martin Luther
> 
> 
>> On Jul 11, 2017, at 4:22 PM, James Craig via Ubnt_users 
>>  wrote:
>> 
>> Hey Tyson,
>> 
>> Could you submit these units for RMA and send me a quick note 
>> (ja...@ubnt.com) once you have done so?
>> 
>> On Tue, Jul 11, 2017 at 6:56 PM,  wrote:
>> I had 2 go out in a storm last Friday.  Was actually a weird scenario 
>> because both poe units blinked indicating a short i think.  Either way 
>> swapped out the prisms and working again.  I as well had them up less than a 
>> month and none of the other AC or Motorola equipment on tower affected 
>> though.  Just the gen 2 Prisms.
>> 
>> - Original Message -
>> Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
>> From: "James Craig via Ubnt_users" 
>> Date: 7/11/17 5:19 pm
>> To: "Ubiquiti Users Group" 
>> Cc: "Principal WISPA Member List" 
>> 
>> Hi Mike,
>> 
>> I'd like to get this one back, sending you an email.
>> 
>> 
>> 
>> 
>> On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
>> Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about 
>> a month ago and then suddenly, the LAN port died on it. LAN light on radio 
>> lights up but I don't get any link to an device I plug it into. I tried 
>> resetting it, still no love. PoE still works and all lights light up on it.
>> 
>> It only lasted a month :(
>> 
>> -Mike
>> 
>> 
>> -- 
>> Mike Lyon
>> mike.l...@gmail.com
>> http://www.linkedin.com/in/mlyon
>> 
>> 
>> 
>> 
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[James Craig via Ubnt_users]

Thanks for the report Rick, I'll follow-up with you offline.  Can I ask how
this unit was being powered?



On Wed, Jul 12, 2017 at 11:44 PM, Rick Boucher 
wrote:

> We had a similar Gen2 5ghz.  The WIFI failed to connect. Upon inspection
> the ethernet port came up but before the PC /switch arrived at a state
> where data could pass the light blinked and started all over.
>
> Never got into the radio to reconfigure.  It was 80ft up a tree. Had to
> retrieve.
>
> Tried to TFTP a new firmware.  The radio accepted the new firmware but
> that did not fix the problem.  We are RMAing it.
>
> Rick
>
> -
>
>
> Rick Boucher
> Webmaster / Systems Admin
> Orcas Online / San Juan Web
> (360) 376-6411
> http://www.orcasonline.com
> http://www.sanjuanweb.com
> The information source for the San Juan Islands
>
>
>
> Plans for the next day - "Work, work from early to late. In fact
> I have so much to do that I shall spend the first three hours in prayer."
> - Martin Luther
>
>
> > On Jul 11, 2017, at 4:22 PM, James Craig via Ubnt_users <
> ubnt_users@wispa.org> wrote:
> >
> > Hey Tyson,
> >
> > Could you submit these units for RMA and send me a quick note (
> ja...@ubnt.com) once you have done so?
> >
> > On Tue, Jul 11, 2017 at 6:56 PM,  wrote:
> > I had 2 go out in a storm last Friday.  Was actually a weird scenario
> because both poe units blinked indicating a short i think.  Either way
> swapped out the prisms and working again.  I as well had them up less than
> a month and none of the other AC or Motorola equipment on tower affected
> though.  Just the gen 2 Prisms.
> >
> > - Original Message -
> > Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
> > From: "James Craig via Ubnt_users" 
> > Date: 7/11/17 5:19 pm
> > To: "Ubiquiti Users Group" 
> > Cc: "Principal WISPA Member List" 
> >
> > Hi Mike,
> >
> > I'd like to get this one back, sending you an email.
> >
> >
> >
> >
> > On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
> > Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one
> about a month ago and then suddenly, the LAN port died on it. LAN light on
> radio lights up but I don't get any link to an device I plug it into. I
> tried resetting it, still no love. PoE still works and all lights light up
> on it.
> >
> > It only lasted a month :(
> >
> > -Mike
> >
> >
> > --
> > Mike Lyon
> > mike.l...@gmail.com
> > http://www.linkedin.com/in/mlyon
> >
> >
> >
> >
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> > ___ Ubnt_users mailing list
> Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
> >
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> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
>
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[Rick Boucher]

HI James,

Sorry its been a couple of weeks.

Was powered via a standard UBNT POE.

Rick.


-


Rick Boucher
Webmaster / Systems Admin
Orcas Online / San Juan Web  
(360) 376-6411
http://www.orcasonline.com 
http://www.sanjuanweb.com
The information source for the San Juan Islands



Plans for the next day - "Work, work from early to late. In fact
I have so much to do that I shall spend the first three hours in prayer."
- Martin Luther


> On Jul 12, 2017, at 9:13 PM, James Craig via Ubnt_users 
>  wrote:
> 
> Thanks for the report Rick, I'll follow-up with you offline.  Can I ask how 
> this unit was being powered?
> 
> 
> 
> On Wed, Jul 12, 2017 at 11:44 PM, Rick Boucher  
> wrote:
> We had a similar Gen2 5ghz.  The WIFI failed to connect. Upon inspection the 
> ethernet port came up but before the PC /switch arrived at a state where data 
> could pass the light blinked and started all over.
> 
> Never got into the radio to reconfigure.  It was 80ft up a tree. Had to 
> retrieve.
> 
> Tried to TFTP a new firmware.  The radio accepted the new firmware but that 
> did not fix the problem.  We are RMAing it.
> 
> Rick
> 
> -
> 
> 
> Rick Boucher
> Webmaster / Systems Admin
> Orcas Online / San Juan Web
> (360) 376-6411
> http://www.orcasonline.com
> http://www.sanjuanweb.com
> The information source for the San Juan Islands
> 
> 
> 
> Plans for the next day - "Work, work from early to late. In fact
> I have so much to do that I shall spend the first three hours in prayer."
> - Martin Luther
> 
> 
> > On Jul 11, 2017, at 4:22 PM, James Craig via Ubnt_users 
> >  wrote:
> >
> > Hey Tyson,
> >
> > Could you submit these units for RMA and send me a quick note 
> > (ja...@ubnt.com) once you have done so?
> >
> > On Tue, Jul 11, 2017 at 6:56 PM,  wrote:
> > I had 2 go out in a storm last Friday.  Was actually a weird scenario 
> > because both poe units blinked indicating a short i think.  Either way 
> > swapped out the prisms and working again.  I as well had them up less than 
> > a month and none of the other AC or Motorola equipment on tower affected 
> > though.  Just the gen 2 Prisms.
> >
> > - Original Message -
> > Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
> > From: "James Craig via Ubnt_users" 
> > Date: 7/11/17 5:19 pm
> > To: "Ubiquiti Users Group" 
> > Cc: "Principal WISPA Member List" 
> >
> > Hi Mike,
> >
> > I'd like to get this one back, sending you an email.
> >
> >
> >
> >
> > On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon  wrote:
> > Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one about 
> > a month ago and then suddenly, the LAN port died on it. LAN light on radio 
> > lights up but I don't get any link to an device I plug it into. I tried 
> > resetting it, still no love. PoE still works and all lights light up on it.
> >
> > It only lasted a month :(
> >
> > -Mike
> >
> >
> > --
> > Mike Lyon
> > mike.l...@gmail.com
> > http://www.linkedin.com/in/mlyon
> >
> >
> >
> >
> > ___
> > Ubnt_users mailing list
> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> > ___ Ubnt_users mailing list 
> > Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
> >
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> > Ubnt_users@wispa.org
> > http://lists.wispa.org/mailman/listinfo/ubnt_users
> 
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Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?

[James Craig via Ubnt_users]

Hi Rick,

I sent you a follow-up email.

Thanks,
James





On Mon, Jul 24, 2017 at 1:43 PM, Rick Boucher 
wrote:

> HI James,
>
> Sorry its been a couple of weeks.
>
> Was powered via a standard UBNT POE.
>
> Rick.
>
>
> -
>
>
> Rick Boucher
> Webmaster / Systems Admin
> Orcas Online / San Juan Web
> (360) 376-6411
> http://www.orcasonline.com
> http://www.sanjuanweb.com
> The information source for the San Juan Islands
>
>
>
> Plans for the next day - "Work, work from early to late. In fact
> I have so much to do that I shall spend the first three hours in prayer."
> - Martin Luther
>
>
> > On Jul 12, 2017, at 9:13 PM, James Craig via Ubnt_users <
> ubnt_users@wispa.org> wrote:
> >
> > Thanks for the report Rick, I'll follow-up with you offline.  Can I ask
> how this unit was being powered?
> >
> >
> >
> > On Wed, Jul 12, 2017 at 11:44 PM, Rick Boucher 
> wrote:
> > We had a similar Gen2 5ghz.  The WIFI failed to connect. Upon inspection
> the ethernet port came up but before the PC /switch arrived at a state
> where data could pass the light blinked and started all over.
> >
> > Never got into the radio to reconfigure.  It was 80ft up a tree. Had to
> retrieve.
> >
> > Tried to TFTP a new firmware.  The radio accepted the new firmware but
> that did not fix the problem.  We are RMAing it.
> >
> > Rick
> >
> > -
> >
> >
> > Rick Boucher
> > Webmaster / Systems Admin
> > Orcas Online / San Juan Web
> > (360) 376-6411
> > http://www.orcasonline.com
> > http://www.sanjuanweb.com
> > The information source for the San Juan Islands
> >
> >
> >
> > Plans for the next day - "Work, work from early to late. In fact
> > I have so much to do that I shall spend the first three hours in prayer."
> > - Martin Luther
> >
> >
> > > On Jul 11, 2017, at 4:22 PM, James Craig via Ubnt_users <
> ubnt_users@wispa.org> wrote:
> > >
> > > Hey Tyson,
> > >
> > > Could you submit these units for RMA and send me a quick note (
> ja...@ubnt.com) once you have done so?
> > >
> > > On Tue, Jul 11, 2017 at 6:56 PM,  wrote:
> > > I had 2 go out in a storm last Friday.  Was actually a weird scenario
> because both poe units blinked indicating a short i think.  Either way
> swapped out the prisms and working again.  I as well had them up less than
> a month and none of the other AC or Motorola equipment on tower affected
> though.  Just the gen 2 Prisms.
> > >
> > > - Original Message -
> > > Subject: Re: [Ubnt_users] UBNT Rocket M5 AC Gen2 dead LAN port?
> > > From: "James Craig via Ubnt_users" 
> > > Date: 7/11/17 5:19 pm
> > > To: "Ubiquiti Users Group" 
> > > Cc: "Principal WISPA Member List" 
> > >
> > > Hi Mike,
> > >
> > > I'd like to get this one back, sending you an email.
> > >
> > >
> > >
> > >
> > > On Tue, Jul 11, 2017 at 12:25 AM, Mike Lyon 
> wrote:
> > > Anyone seen a LAN port die on a Rocket M5 AC Gen2 radio? deployed one
> about a month ago and then suddenly, the LAN port died on it. LAN light on
> radio lights up but I don't get any link to an device I plug it into. I
> tried resetting it, still no love. PoE still works and all lights light up
> on it.
> > >
> > > It only lasted a month :(
> > >
> > > -Mike
> > >
> > >
> > > --
> > > Mike Lyon
> > > mike.l...@gmail.com
> > > http://www.linkedin.com/in/mlyon
> > >
> > >
> > >
> > >
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