[Bug 1635174] [NEW] Launcher icon doesn't switch to application on different workspace

2016-10-20 Thread drc
Public bug reported:

Old wine to the new bottles. I am experiencing the same issue as in
#1228352:

If I choose a launcher icon with application running on different
workspace the workspace won't switch. (Menu for an app will appear on
upper bar.)

1) Release
Ubuntu 16.04
2) Compiz version
0.9.12.2

** Affects: compiz (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 831308] Re: Evolution crash when copy/move contact between address books

2014-04-10 Thread DrC
Has just happened to me on 12.04LTS (encrypted home folder) after an
extended period of non-use.  Bug #822479 refers?

Triggered by trying to move a contact from one address book to another
(coincidentally prehaps, to the last address book on the alphabetically
sorted list)

Reproduced giving a message Ubuntu 12.04LTS has encountered an error -
duly reported - twice within the past half hour or so before this
report.

The error killed Evolution but not the OS.

Evolution was reloaded for the second try (from the top panel icon) so:

If there is a memory leak it is leaking from the OS (ie when Ubuntu
killed the running instance of Evolution it didn't get the memory back)

On the other hand it could be Evolution not managing to move the address
book entry for some other reason.

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[Bug 831308] Re: Evolution crash when copy/move contact between address books

2014-04-10 Thread DrC
It is possible there was already a copy in the destination folder -
impossible to know now.  Trying again with Firefox open crashed
Evolution (closed it) without triggering an Ubuntu error message.  The
source entry will be deleted having confirmed there is a destination
copy.

Email me if I can be of further help.

I have work to do building a new address book for a new topic.  I will
do so without restarting & report anything more of note.

uptime: 17:06:59 up 8 days,  4:08,  2 users,  load average: 1.22, 0.59,
0.53

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[Bug 791208] Re: Evolution is still forgetting pop3 passwords

2014-04-10 Thread DrC
Happens to me too from time to time.

12.04LTS Encrypted home folder.

Sometimes left running for extended periods.

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Re: [Bug 1268297] Re: Topics not covered by help. (Improve this guide)

2014-02-17 Thread DrC
Thanks.

We can only do what we can do!


DrC

On Mon, 2014-02-17 at 00:30 +, Gunnar Hjalmarsson wrote:
> Your thoughts are well understood, DrC.
> 
> I suppose one possibility would be to make Google Earth available in the
> Canonical Partners repository in the same way as e.g. Skype. That way
> users would be able to install it through the Ubuntu Software Centre.
> Don't know the prerequisites for doing that, though.
> 
> @Steve: Is this possibly something you have considered?
>

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[Bug 1268297] Re: Topics not covered by help. (Improve this guide)

2014-02-16 Thread DrC
OK - it's all installed now, but it was nothing l;ike as easy as it is
for a Windows user & that's the problem that concerns me.

The fact that I can sudo and write console commands and pretty well know
what I am doing isn't really the point.

Would it be possible for a failed search for an application to point a
windows-level user at an explanation of how non-supported popular
software such as Google Earth is dealt with?

Is there any way ythe console steps can be hidden from the user?

I leave you with the thoughts - which don't need a response.  II'm sure
you've heard them before - just count me as yet another respondent on
that score.

Thanks for being there.

DrC

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[Bug 1268297] [NEW] Topics not covered by help. (Improve this guide)

2014-01-12 Thread DrC
Public bug reported:

1.  By its very nature resolving #327770 might solve this too.  I didn't
find the How To.

2. Context - I am trying to install Google World.  If that is not a
supported process, and if you deliberately do not support the Google
install it would be nice to have a pointer somewhere to that sort of
possibility.

3. I could not find it in the Ubuntu store.  I finally found it (for
Ubuntu 64bit) using Google search.

It downloaded (Firefox) & afteer some long worrying silences (not
good) & some prodding (even worse?) the Ubuntu installer said it was
installing.

   Google said thankyou (web page)

4. I have done a warm restart because I could not find it on my desktop.
I still can't find it as a user.

5. If I sudo, find it and manage to launch it, it is not clear how I
then would iconise the process.

Ths bug report is explaining why I think the user guide will not meet
the needs of a 'user' who would like to install Google Earth.  A work-
around would be very welcome but it is not the real point!  There are
generic gaps in the user guide which this specific problem exposes.


Thanks

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubuntu-docs 12.04.6
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Sun Jan 12 12:51:50 2014
EcryptfsInUse: Yes
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-docs
UpgradeStatus: Upgraded to precise on 2013-10-01 (102 days ago)

** Affects: ubuntu-docs (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug precise running-unity

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Thanks for the workaround but I'll stick with the released version for
now (and on this 'production' system).

Here are the initial versions of files and the final versions.

I took the brief opportunity when all seemed to be working to restore
VATform from the redone desktiop copy I made when it first looked like
it was going bad.  The copies you have are both from my Desktop.

There was temporary data loss on VATform - with neither archive manager
nor LibreOffice finding anything in the server copy but stat reported 40
blocks via putty.

BTW both SAMBA servers are now returning invalid parameter when I try to
'Connect to server'  so it looks like Ubuntu is hurting.

Could not display "smb://workgroup;cwsup@gateway/cwsup/".
Could not display "smb://workgroup;cwsup@172.16.90.48/cwsup/".
for both:
Error: Invalid argument
Please select another viewer and try again.

I'm running out of time here so I'm afraid since the task is sorted I
have to go out.  Unless there's something from you asking otherwise I
will be rebooting Ubuntu on my return.

Thanks for all you guys do - hope I'm helping ...

DrC

** Attachment added: "tar-gz of the previous version of files and the eventual 
updated versions"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1249305/+attachment/3903246/+files/CalcFreezeFiles.tar.gz

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
No problem accessing OOo text documents on a different SAMBA server (no
calc documents there) so it really does seem to be a Calc-Samba issue.
The original SAMBA server was quite badly bogged down in that other
processes (eg Adobe-PDF accesses) were slow but all seems to be working
OK now.  Final test is to leave a calc window open & see what happenms


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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Yes - seems to be LibreOffice-Samba.  PDFs in the same folder open OF
but when clicked on a calc document, after a long delay LibreOffice Calc
returned invalid parameter. (screenshot)

** Attachment added: "Ubuntu screenshot - .png"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1249305/+attachment/3903157/+files/Screenshot%20from%202013-11-08%2012%3A52%3A17.png

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Oops  - PDFs open OK.  OF was a mistype.

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Yes - the otherwise very reliable server also freezes when Calc locks
up.

>From a different workspace:

Could not display "smb://workgroup;cwsup@172.16.90.48/cwsup/".

Error: Invalid argument
Please select another viewer and try again.

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Slow learner! It has happened again with a selection of cells I 'Special
Pasted' into a report on a second Calc window.  Both windows froze up
when I wen to save the second sheet.

Hmm ...  Could be relevant - both target files were opened over a Samba
connection.  The client symptoms might be a consequence of an old Debian
server.

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
Whilst reporting these issues the application has come back to life -
either unravelled itself or been kicked by something!

Cheers

DrC

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[Bug 1249305] Re: Soffice Calc freezes

2013-11-08 Thread DrC
The issues with Help have been reported as bug #1249315

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[Bug 1249315] [NEW] Problems reporting a bug

2013-11-08 Thread DrC
Public bug reported:

This is a usability issue, not a software bug.

Bug #1249305 refers:  (LibreOffice Calc frozen)

My problem was not knowing the package name:

The HELP that told me to use ALT-F2 could usefully have told me the
application package names current in the stack for me to choose from. My
initial guess was not recognised after a long search!

Not knowing the name, I tried ubuntu-bug with no argument. Nothing.

After re-reading the help I used ps to find the PID (hardly a user
facility!) & used the PID as the argument.

May I suggest a drop down package selector based on the applications
using the largest open files in user space could help the reporting
process.

Thanks

DrC

PS Is it deliberately hard to find how to report a bug on opening a new
Launchpad window?  I failed, and only got here by using 'open in a new
window" on the bug report you opened automativcally for me.

Information hand pasted from bug #1249305:
DistroRelease: Ubuntu 12.04
Package: Help
ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51
Uname: Linux 3.2.0-55-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Fri Nov 8 10:55:01 2013
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to precise on 2013-10-01 (37 days ago)

** Affects: libreoffice (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1249305] [NEW] Soffice Calc freezes

2013-11-08 Thread DrC
Public bug reported:

Calc frozen.

1. several data fields successfully edited

2. Cell A258 (with value ="1307" copied down into cell A259

3. Cell A259 edited to ="1310"

4. Cell A259 dragged down a further 5 cells to A264 wit the range of 6
cells highlighted.

Left the computer to get information about further edits - the range could have 
been highlighted for a few minutes.
Returned to try further edits to find it frozen.

Several issues reporting this problem relate to the bug reporting and
will be the subject of further reports unless something goes wrong in
the meantime (I could be called away) in summary:

Not knowing the package name - the HELP that told me to use ALT-F2 could
usefully have told me the application package names current in the stack
for me to choose from.  My initial guess was not recognised after a long
search!

Not knowing the name, I tried ubuntu-bug with no argument.  Nothing.

After re-reading the help I used ps to find the PID (hardly a user
facility!) & used the PID as the argument.

May I suggest a drop down package selector based on the applications
using the largest open files in user space could help the reporting
process.

Thanks

DrC

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice-core 1:3.5.7-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51
Uname: Linux 3.2.0-55-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Fri Nov  8 10:55:01 2013
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to precise on 2013-10-01 (37 days ago)

** Affects: libreoffice (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug precise running-unity

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[Bug 366923] Re: nm-connection-editor crashed with signal 7 in gtk_path_bar_get_type()

2012-10-23 Thread DrC
Can be closed - an installation issue on an old version - not seen
since.

Possibly a hardware issue - the hardware concerned is no longer in use.

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[Bug 874258] Re: Draw cursor not showing

2011-11-21 Thread DrC
OK - tried that, looked at the recorded video and the cursor was visible
on the recording even though it wasn't on the screen while the recording
was being made.

If we track it down we might have a bug report for recordmydesktop ...

Sorry for the delay - the problem environment involves a part time job
that has kept me a bit busy for the last few weeks.

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[Bug 874258] Re: Draw cursor not showing

2011-11-21 Thread DrC
PS - I tried it at home on the Unity GUI and it was OK, which may
explain the lack of deafening complaints.  It is only on the classic
GUI, which the work system reverted to because the hardware was not
capable enough.

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[Bug 874258] Re: Draw cursor not showing

2011-10-14 Thread DrC
This is not solely Ubuntu - also happens on my WinXP box with different
hardware.  I don't have an account on their bug tracker (and would
prefer not to open one because of their privacy arrangements) so would
you mind processing it please?   Just don't bother looking through
Ubuntu first.

Can't find it on their public bug list.

I am now even more puzzled as to why it has not already been reported
...

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[Bug 874258] Re: Draw cursor not showing

2011-10-14 Thread DrC
Oops - I should make it clear it is the Select pointer that does not
show.  If I choose an object type to draw the cross hairs render as I
would expect.

DrC

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[Bug 874258] [NEW] Draw cursor not showing

2011-10-14 Thread DrC
Public bug reported:

May be my graphics card if others are not seeing it.  Please tell me if
you need more info.

Problem is that whilst I can see the x- and y- markers as I move the
mouse, the arrow2 pointer is only visible intermittently, and then only
when I am over a 'handle' or other feature that changes the cursor
image.

00:00.0 Host bridge: Intel Corporation 3200/3210 Chipset DRAM Controller (rev 
01)
Subsystem: Hewlett-Packard Company Device 31f3
Flags: bus master, fast devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=0c 
Kernel driver in use: i3200_edac
Kernel modules: i3200_edac

00:01.0 PCI bridge: Intel Corporation 3200/3210 Chipset Host-Primary PCI 
Express Bridge (rev 01) (prog-if 00 [Normal decode])
Physical Slot: 4
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Capabilities: [88] Subsystem: Intel Corporation Device 2982
Capabilities: [80] Power Management version 3
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [a0] Express Root Port (Slot+), MSI 00
Capabilities: [100] Virtual Channel
Capabilities: [140] Root Complex Link
Kernel driver in use: pcieport
Kernel modules: shpchp

00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI 
Controller #4 (rev 02) (prog-if 00 [UHCI])
Subsystem: Hewlett-Packard Company Device 31f4
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at 1820 [size=32]
Capabilities: [50] PCI Advanced Features
Kernel driver in use: uhci_hcd

00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI 
Controller #5 (rev 02) (prog-if 00 [UHCI])
Subsystem: Hewlett-Packard Company Device 31f4
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at 1840 [size=32]
Capabilities: [50] PCI Advanced Features
Kernel driver in use: uhci_hcd

00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI 
Controller #6 (rev 02) (prog-if 00 [UHCI])
Subsystem: Hewlett-Packard Company Device 31f4
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at 1860 [size=32]
Capabilities: [50] PCI Advanced Features
Kernel driver in use: uhci_hcd

00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI 
Controller #2 (rev 02) (prog-if 20 [EHCI])
Subsystem: Hewlett-Packard Company Device 31f4
Flags: bus master, medium devsel, latency 0, IRQ 18
Memory at ec00 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Capabilities: [58] Debug port: BAR=1 offset=00a0
Capabilities: [98] PCI Advanced Features
Kernel driver in use: ehci_hcd

00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 
(rev 02) (prog-if 00 [Normal decode])
Physical Slot: 2
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=05, subordinate=05, sec-latency=0
I/O behind bridge: 2000-2fff
Memory behind bridge: 4000-401f
Prefetchable memory behind bridge: 4020-403f
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Hewlett-Packard Company Device 31f4
Capabilities: [a0] Power Management version 2
Capabilities: [100] Virtual Channel
Capabilities: [180] Root Complex Link
Kernel driver in use: pcieport
Kernel modules: shpchp

00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 
(rev 02) (prog-if 00 [Normal decode])
Physical Slot: 2
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=0d, subordinate=0d, sec-latency=0
I/O behind bridge: 3000-3fff
Memory behind bridge: ec10-ecff
Prefetchable memory behind bridge: ee00-eeff
Capabilities: [40] Express Root Port (Slot+), MSI 00
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [90] Subsystem: Hewlett-Packard Company Device 31f4
Capabilities: [a0] Power Management version 2
Capabilities: [100] Virtual Channel
Capabilities: [180] Root Complex Link
Kernel driver in use: pcieport
Kernel modules: shpchp

00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 
(rev 02) (prog-if 00 [Normal decode])
Physical Slot: 2
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=0e, subordinate=0e, sec-latency=0
I/O behind bridge: 4000-4fff
Memory behind bridge: ed00-ed0f
Prefetchable memory behind bridge: 

[Bug 666281] Re: Firefox Print Preview curtailed

2010-10-25 Thread DrC
Pretty much the same on XP-SP3 with 256Mb RAM.

Seems to be a when-to-get-a-new-page issue.  If I print preview it at
30% zoom I see a lot more of the 'second' page on the second sheet.
Confirmed in all three environments.

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[Bug 666281] Re: Firefox Print Preview curtailed

2010-10-25 Thread DrC
Just checked on an old Windows system - different curtailment point.
Firefox 3.0.5 on Windows XP SP2

** Attachment added: "gif showing a later curtailment point on a different 
system"
   
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/666281/+attachment/1710494/+files/PreviewBugOnXP-SP2.gif

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[Bug 666281] Re: Firefox Print Preview curtailed

2010-10-25 Thread DrC

** Attachment added: "tgz with screenshots showing page url, problem."
   
https://bugs.launchpad.net/bugs/666281/+attachment/1710460/+files/FirefoxPreviewBug.tar.gz

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[Bug 666281] [NEW] Firefox Print Preview curtailed

2010-10-25 Thread DrC
Public bug reported:

See screen shots - Ubuntu 10.04 (LTS) is up to date.

Chris

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 223216] Re: evolution crashes when backup

2010-09-16 Thread DrC
Lucid seems good and solid.  Have the developers done anything like
tidying up that might have cleaned out the bug?  If so, I would be
comfortable closing it.

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-22 Thread DrC
Oops - misunderstanding ...

The problem appeared - possibly as a result of a recent update.  It
affected the output from xrandr, and that, or some other effect of the
problem meant I had an effectively unusable system.

I have seen the same effect before on earlier versions - and had to
reinstall to get round it.  It is too rare for me to correlate it with
version or particular hardware.

The problem went away while I was investigating it - there was no update
to make it go away; I think something I did cleared something.

But since I cannot identify either something it doesn't help anybody
much.  But nor does a misunderstanding.

My var/log/apt record shows the Xorg update that triggered the problem
(dated 18 Aug) and the absence of any update since.  I suspect something
in the update caused my problem.


** Attachment added: "var-log-apt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/620581/+attachment/1511737/+files/var-log-apt.tar.gz

** Changed in: xorg-server (Ubuntu)
   Status: Invalid => Incomplete

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-20 Thread DrC
>From Kurt:  Are you still affected by this bug?

The system seemed to be working OK again.  I've quarantined it pro tem
in case there is anything it may still have that is of interest.  If
nobody shows any interest in its present state I'll put it back in
service and see what happens.

I am still a quivering wreck ;)

Seriously, I have seen a few display issues that I can't get to grips
with (ie can't consistently reproduce) and they do niggle.   Thanks for
being there, guys and gals.

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC
And finally, just to prove to myself I am not dreaming 

e...@lucid-eddy:~$ xrandr --verbose
Screen 0: minimum 320 x 240, current 800 x 600, maximum 1440 x 1050
default connected 800x600+0+0 (0x115) normal (normal) 0mm x 0mm
Identifier: 0x108
Timestamp:  16713730
Subpixel:   no subpixels
Clones:
CRTC:   0
CRTCs:  0
Transform:  1.00 0.00 0.00
0.00 1.00 0.00
0.00 0.00 1.00

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC

** Attachment added: "working-again-logs.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+bug/620581/+attachment/1500928/+files/working-again-logs.tar.gz

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC
OK - more checks ... in the course of which something reset itself ...
Switching to other accounts and back showed they were unaffected.  They still 
had the high res options..
Browsing hidden files in home of the affected account (the first user created 
and the user first logged on to after updating) looking at those updated 
recently revealed nothing of interest.
Right click desktop to change background displayed choices but selecting one 
had no effect.
Theme install (never done that before) with my already preferred clearview 
still selected was cancelled when it asked for s directory.
Visual effects (currently None) asked for drivers when changed to Normal mode, 
then went into a flashing loop when cancelled from not being able to find them. 
 Eventually stopped - not sure what I did to stop it.
Selected a new background.  
New background looked good.  Went back to Preferences-Monitor and found the big 
list now available ???

e...@lucid-eddy:~$ xrandr --verbose
Screen 0: minimum 320 x 240, current 1280 x 960, maximum 1440 x 1050
default connected 1280x960+0+0 (0x10c) normal (normal) 0mm x 0mm
Identifier: 0x108
Timestamp:  15521392
Subpixel:   no subpixels
Clones:
CRTC:   0
CRTCs:  0
Transform:  1.00 0.00 0.00
0.00 1.00 0.00
0.00 0.00 1.00
   filter: 
  1400x1050 (0x109)   88.2MHz
h: width  1400 start0 end0 total 1400 skew0 clock   63.0KHz
v: height 1050 start0 end0 total 1050   clock   60.0Hz
  1280x1024 (0x10a)   78.6MHz
h: width  1280 start0 end0 total 1280 skew0 clock   61.4KHz
v: height 1024 start0 end0 total 1024   clock   60.0Hz
  1440x900 (0x10b)   77.8MHz
h: width  1440 start0 end0 total 1440 skew0 clock   54.0KHz
v: height  900 start0 end0 total  900   clock   60.0Hz
  1280x960 (0x10c)   73.7MHz *current
h: width  1280 start0 end0 total 1280 skew0 clock   57.6KHz
v: height  960 start0 end0 total  960   clock   60.0Hz
  1360x768 (0x10d)   62.7MHz
h: width  1360 start0 end0 total 1360 skew0 clock   46.1KHz
v: height  768 start0 end0 total  768   clock   60.0Hz
  1152x864 (0x10e)   74.6MHz
h: width  1152 start0 end0 total 1152 skew0 clock   64.8KHz
v: height  864 start0 end0 total  864   clock   75.0Hz
  1152x864 (0x10f)   69.7MHz
h: width  1152 start0 end0 total 1152 skew0 clock   60.5KHz
v: height  864 start0 end0 total  864   clock   70.0Hz
  1152x864 (0x110)   59.7MHz
h: width  1152 start0 end0 total 1152 skew0 clock   51.8KHz
v: height  864 start0 end0 total  864   clock   60.0Hz
  1024x768 (0x111)   59.0MHz
h: width  1024 start0 end0 total 1024 skew0 clock   57.6KHz
v: height  768 start0 end0 total  768   clock   75.0Hz
  1024x768 (0x112)   55.1MHz
h: width  1024 start0 end0 total 1024 skew0 clock   53.8KHz
v: height  768 start0 end0 total  768   clock   70.0Hz
  1024x768 (0x113)   47.2MHz
h: width  1024 start0 end0 total 1024 skew0 clock   46.1KHz
v: height  768 start0 end0 total  768   clock   60.0Hz
  832x624 (0x114)   38.9MHz
h: width   832 start0 end0 total  832 skew0 clock   46.8KHz
v: height  624 start0 end0 total  624   clock   75.0Hz
  800x600 (0x115)   28.8MHz
h: width   800 start0 end0 total  800 skew0 clock   36.0KHz
v: height  600 start0 end0 total  600   clock   60.0Hz
  800x600 (0x116)   36.0MHz
h: width   800 start0 end0 total  800 skew0 clock   45.0KHz
v: height  600 start0 end0 total  600   clock   75.0Hz
  800x600 (0x117)   34.6MHz
h: width   800 start0 end0 total  800 skew0 clock   43.2KHz
v: height  600 start0 end0 total  600   clock   72.0Hz

xdpyinfo includes:
screen #0:
  dimensions:1280x960 pixels (10x10 millimeters)
  resolution:3251x2438 dots per inch
  depths (7):24, 1, 4, 8, 15, 16, 32
  root window id:0x102
  depth of root window:24 planes
  number of colormaps:minimum 1, maximum 1
  default colormap:0x20
  default number of colormap cells:256
  preallocated pixels:black 0, white 16777215
  options:backing-store NO, save-unders NO
  largest cursor:64x64
  current input event mask:0xfa8033
KeyPressMask KeyReleaseMask   EnterWindowMask  
LeaveWindowMask  ExposureMask StructureNotifyMask  
SubstructureNotifyMask   SubstructureRedirectMask FocusCha

[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC
Thinking out loud - Guest session does not go through the login process.
There is also a new log file .

** Attachment added: "New log file created during guest session"
   
https://bugs.launchpad.net/ubuntu/+bug/620581/+attachment/1500705/+files/guest-session-new-log-files.tar.gz

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC
Hmmm..  Changing to guest account gives me all the screen
resolutions again, with the top one active at 60Hz.

** Attachment added: "screenshot of good resolutions"
   
https://bugs.launchpad.net/ubuntu/+bug/620581/+attachment/1500651/+files/Screenshot.png

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[Bug 620581] Re: Reduced screen resolution choices after update

2010-08-19 Thread DrC
Attached log files

** Attachment added: "recent /var/log files"
   
https://bugs.launchpad.net/ubuntu/+bug/620581/+attachment/1500630/+files/Xorg-logs.tar.gz

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[Bug 620581] [NEW] Reduced screen resolution choices after update

2010-08-19 Thread DrC
Public bug reported:

may relate to #500687

System - a reference lucid system from 10.04 lucid CD downloaded late
July, all updates, no tweaks, mostly working to local servers but
inevitably with a bit of local work accumulation.

Following the latest update which included an X- package, my screen
resolution is now limited to 800x600 - which many websites and many
Ubuntu utilities no not support graciously.

Previously (lucid release CD with all updates except the last batch) I
chose 1024x768 from a list that included several higher resolutions, all
of which worked on my MBO e-tron 770 monitor (17 inch CRT, 'Unknown' on
the System-Preferences-Monitors utility)

If really necessary I can reinstall and not update to get earlier
diagnostics but I would want to be sure I am getting the right stuff for
you, and that I need to, before tearing this system down.

xdpyinfo includes the following - clearly not right for a 17 inch
monitor:

screen #0:
  dimensions:800x600 pixels (212x159 millimeters)
  resolution:96x96 dots per inch
  depths (7):24, 1, 4, 8, 15, 16, 32
  root window id:0x102
  depth of root window:24 planes
  number of colormaps:minimum 1, maximum 1
  default colormap:0x20
  default number of colormap cells:256
  preallocated pixels:black 0, white 16777215

OpenOffice must get its screen information from somewhere else - its
documents are displayed approximately 20% oversize.

from lspci:
01:00.0 VGA compatible controller: ATI Technologies Inc Rage XL AGP 2X (rev 27)
Subsystem: ATI Technologies Inc Device 8008
Flags: bus master, stepping, medium devsel, latency 32, IRQ 255
Memory at d800 (32-bit, non-prefetchable) [size=16M]
I/O ports at c000 [size=256]
Memory at da00 (32-bit, non-prefetchable) [size=4K]
[virtual] Expansion ROM at 2000 [disabled] [size=128K]
Capabilities: [50] AGP version 1.0
Capabilities: [5c] Power Management version 2
Kernel modules: atyfb

e...@lucid-eddy:~$ xrandr --verbose
Screen 0: minimum 320 x 240, current 800 x 600, maximum 800 x 600
default connected 800x600+0+0 (0x109) normal (normal) 0mm x 0mm
Identifier: 0x108
Timestamp:  1184102
Subpixel:   unknown
Clones:
CRTC:   0
CRTCs:  0
Transform:  1.00 0.00 0.00
0.00 1.00 0.00
0.00 0.00 1.00
   filter: 
  800x600 (0x109)   28.8MHz *current

e...@lucid-eddy:~$ lsb_release -rd
Description:Ubuntu 10.04.1 LTS
Release:10.04

** Affects: ubuntu
 Importance: Undecided
 Status: New

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[Bug 420372] Re: OOo does not nest bullets with different formats

2010-06-19 Thread DrC
OK - I have just tried Lucid and discovered the promote - demote buttons
which do it for me.

Going back to my bug report - my (intuitive to me) method still doesn't
work on Lucid.

Going back to the original  software version the results are the same -
it does work now that I know how to work it!

So there doesn't seem to be any significant difference between the two
versions.  The problem was my approach - and the fact that I am more at
home with menus than with icons!

Issue confirmed closed with just a tinge of embarrassment ...  and a
feature request that adding a bulleted list should always involve a
demotion below any current bulleting level.

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[Bug 532842] Re: gnome-screenshot crashed with signal 5 in _XError()

2010-04-24 Thread DrC
OK - did a bit of an experiment.  Taking care to keep all windows within
the screen boundary and a smaller target window -

Next try - crashed again.

Then thought - I hadn't actually clicked in the target window to make it
current.  Did so, then inadvertently did a full screen screen shot -
which worked.

Then tried again, set the targeet window as current, screen shot just
the current window, it worked.

So does the problem occur if there is not a current window defined?  (eg
when what was the current window has been closed)

I'm really sorry but I'm having to get some work done, so I have to pass
this one over for now.   I'll come back later and move it on again if it
is still here.

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[Bug 532842] Re: gnome-screenshot crashed with signal 5 in _XError()

2010-04-24 Thread DrC
Oops - beta version.  Forgot to say.  Can't get to details at the moment
but ask me  later if necessary.

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[Bug 532842] Re: gnome-screenshot crashed with signal 5 in _XError()

2010-04-24 Thread DrC
Screen shot target was current window.
First try at a screen shot was unsatisfactory due transparency issues not 
visible on the original.  The unwelcome shadows were from the screen shot 
dialogue which had overlapped the original window.

Second try involved moving the target to the extreme bottom left,
renaming the first try, then trying again with the screen shot dialogue
fairly high up on the right hand side - then bingo - the crash.

Environment was Dell Dimension 4700 with only 512k of RAM, live CD to
test Ubuntu, not install it.  I had three text documents (852 bytes,
14.7Kb and 35.4Kb) already on the desktop, and the first screen shot was
96.4k - as would the second have been.

For what it's worth (and so as not to lose it, because I may have
limited storage here) all this current desktop content is attached.  The
.tgz is another 100k on the desktop so it looks as though the problem is
not one of available storage.

** Attachment added: "Desktop contents including (renamed) target window"
   http://launchpadlibrarian.net/45210484/Ubuntu-10.4%20on%20Ld.tar.gz

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[Bug 490176] Re: gvfs smb write file error: Success

2009-12-06 Thread DrC
>From 493359 - (duplicate sorry!) Ubuntu accessing a file on a Debian-Samba 
>share:
I have seen this when a file is opened by two clients if one tries to update it 
while the other is still connected.  After the initial problem is reported by 
OpenOffice a subsequent attempt to drag and drop after saving locally can give 
the error-success contradiction.

I have also had occasional repair cycles when reopening OOo files hosted
on my Debian-samba server which might have something to do with this
issue...

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[Bug 451164] Re: yelp

2009-12-06 Thread DrC
OK - if it happens again and I can remember I haven't seen it
lately.Chris

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[Bug 493359] Re: Unhelpful message when file is locked

2009-12-06 Thread DrC

** Attachment added: "Screenshot with Ubuntu version details"
   http://launchpadlibrarian.net/36513024/SambaLocking.png

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[Bug 493359] [NEW] Unhelpful message when file is locked

2009-12-06 Thread DrC
Public bug reported:

Binary package hint: gvfs

I got an error report when saving a server-hosted OpenOffice file.  I saved the 
file locally then tried to drag and drop the local file onto the samba share.
The "error while copying" simply showed "success" in teh more details option.

The file had not been saved onto the server.

The file was also open on another client.  When that client released the
file the update was not applied automatically; it had to be dragged and
dropped again.

** Affects: gvfs (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-11-30 Thread DrC

** Attachment added: "tgz of info from 27Nov backup"
   http://launchpadlibrarian.net/36269290/27Nov09.tar.gz

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-11-30 Thread DrC
OK - but log.smbclient is 618.8 Mb.I have grep-ed it down to show
that there is no match in the log for the file names that were not
backed up.  The upload includes the 200 lines preceding the occurrence
of each file that was backed up from the directory in question.  If 200
isn't enough I can easily extend it.

Notes about the files in the tgz:
pdrive-backup shows what most of the other files are (They all accumulate 
history - you are probably only interested in the tail ends of these)
extractor is run to cut the log.smbclient down to size, and makes extracts.

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-11-26 Thread DrC
Oops - I had forgotten there are two threads.  The last upload belongs
with 437944 - I have posted it there as well so this one can be deleted.

I will run the backup with the same log level tomorrow (Friday) assuming
I remember... but it really will be really big - there are a lot of
files in the backup.

Chris.

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[Bug 437944] Re: Samba session request failure when using IP address

2009-11-26 Thread DrC
Attached

Cheers

Chris.

** Attachment added: "tgz of test as requested with logs"
   http://launchpadlibrarian.net/36111942/26Nov09.tar.gz

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-11-26 Thread DrC
Attached.

Cheers - and thanks.

Chris

** Attachment added: "tgz of test run once with debug level 9 & both log files"
   http://launchpadlibrarian.net/36110268/26Nov09.tar.gz

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[Bug 475848] Re: Crash in pm.GetArchives()

2009-11-13 Thread DrC
Was this a one time problem?

Yes.

The problem appeared on accepting the first routine invitation to
update.  After collecting the evidence, System-Administration-Update
Manager ran successfully with no user input other than default
responses.

I think there have been further routine updates.  If so, they have been
error free.  Sorry to be vague but I have three different versions
current in different places.

Chris

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[Bug 451164] Re: yelp

2009-11-07 Thread DrC
I was collecting screenshots for Gnome bug 556932 (q.v.) including Help-
About Gnome and Help-About-Ubuntu details.

Having successfully captured the shots I needed, on closing the windows
I got a Yelp crash message from Apport which I duly tried to process

And got the attached screen shot and crash dump.

This has happened to me once before when collecting bug evidence - and very 
recently:
-rw--- 1 cwsup cwsup 2849428 2009-11-01 18:16 _usr_bin_yelp.1000.crash

That crash dump is no longer available, but it was associated with
Ubuntu Launchpad bug 469116

Both times I was investigating what looks like data corruption in Gnome
Sudoku on Ubuntu 9.10.

** Attachment added: "tgz of Apport error message and Yelp crash dump"
   http://launchpadlibrarian.net/35332413/yelp-bug.tar.gz

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[Bug 475848] Re: First update of 9.10 after upgrade from 9.04

2009-11-05 Thread DrC
Update Manager subsequently ran normally from the System-Administration
menu.

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[Bug 475848] Re: First update of 9.10 after upgrade from 9.04

2009-11-05 Thread DrC

** Attachment added: "Screenshot.png"
   http://launchpadlibrarian.net/35192928/Screenshot.png

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[Bug 475848] Re: First update of 9.10 after upgrade from 9.04

2009-11-05 Thread DrC

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/35192870/Dependencies.txt

** Attachment added: "XsessionErrors.txt"
   http://launchpadlibrarian.net/35192871/XsessionErrors.txt

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[Bug 475848] [NEW] First update of 9.10 after upgrade from 9.04

2009-11-05 Thread DrC
Public bug reported:

Binary package hint: update-manager

See attached screen shot.  It looks as though the upgrade left some old
incompatible packages in place.

ProblemType: Bug
Architecture: i386
Date: Thu Nov  5 21:08:23 2009
DistroRelease: Ubuntu 9.10
Package: update-manager 1:0.126.6
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: update-manager
Uname: Linux 2.6.31-14-generic i686

** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 469116] Re: Error in Sudoku time keeping.

2009-11-01 Thread DrC
 Why do you open a bug if you know it's a duplicate? 

Last time I had a similar error message I did not have the presence of
mind to keep the 'elapsed time' message on screen.  I just cleared the
dialogue and went to Help - report a bug.   I realised later that the
collected information may have been deficient in something useful, like
the source of the cleared error message.

This time I ran ubuntu-bug (help is not available with the dialogue box
open) while the error box was still live.

Ubuntu-bug did not pick up the duplicate, and I did not want to lose any
of the evidence - so I went along with it and opened the new bug.  But I
tried to do it helpfully

If the evidence I have managed to collect is no more useful than that
already available, then this bug can be closed as a duplicate with
nothing to add.

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[Bug 469116] Re: Error in Sudoku time keeping.

2009-11-01 Thread DrC

** Attachment added: "55seconds.png"
   http://launchpadlibrarian.net/34886832/55seconds.png

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/34886833/Dependencies.txt

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[Bug 469116] [NEW] Error in Sudoku time keeping.

2009-11-01 Thread DrC
Public bug reported:

Binary package hint: gnome-utils

Dupe of 262315 - my route here did not recognise it.

The attached data from ubuntu-bug relates to a reported 55 seconds to
complete.

This on Karmic recently updated (by invitation from update manager) from
Jaunty.

Version details on screenshot.

ProblemType: Bug
Architecture: i386
Date: Sun Nov  1 17:54:29 2009
DistroRelease: Ubuntu 9.10
Package: gnome-utils 2.28.1-0ubuntu1
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: gnome-utils
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1674): GLib-CRITICAL **: g_propagate_error: assertion 
`src != NULL' failed
 (nautilus:1696): Eel-CRITICAL **: eel_preferences_get_boolean: assertion 
`preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1703): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed

** Affects: gnome-utils (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 282315] Re: Gnome-sudoku timings all wrong

2009-10-31 Thread DrC
Confirmed - still wrong in Karmic.  I got 56 seconds reported total and
elapsed times (both the same - that bit is as I expected) which is just
not possible for the game with all the notes I made.  See screenshot!

** Attachment added: "screenshot.png"
   http://launchpadlibrarian.net/34794748/Screenshot.png

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[Bug 103466] Re: sudoku sometimes fails to show scores when game finished

2009-10-19 Thread DrC
And Jaunty, again after using clear track.

** Attachment added: "Jaunty.png"
   http://launchpadlibrarian.net/33977891/Jaunty.png

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[Bug 437944] Re: Samba session request failure when using IP address

2009-10-17 Thread DrC
Sorry - I don't know.  This is a new backup protocol following two bad
experiences with tape mechanisms, so I have only been doing it for a
couple of months, and only on this version.

If there is still a gutsy box around at work I will try the test script
on that next week.

Chris

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[Bug 103466] Re: sudoku sometimes fails to show scores when game finished

2009-10-15 Thread DrC
On Hardy...

It happened again - after using the track clear buttons a few times.

** Attachment added: "screenshot.png"
   http://launchpadlibrarian.net/33760942/Screenshot.png

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[Bug 437944] Re: Samba session request failure when using IP address

2009-10-15 Thread DrC
Chuck - see the upload.

The test script (called test) first uses the netbios name redirecting
its output to the file ntserver3, then uses the IP address redirecting
its output to file IP91.249.  I ran it three times.

The netbios calls all worked as I would expect, and as you can see on
the file ntserver3.  All three of the IP calls showed the same "access
denied" error - see IP91.249.


FYI and to help you to assess things, I also have a record of an isolated 
failed overnight backup.   The problem with that sort of event is its 
unrepeatability, so it is not really suitable bugfix fodder.  But interestingly 
(IMHO) the unrepeatable backup failure also included error messages similar to 
the access denied messages on the IP smbclient output; the very much longer 
path and file name "session request to" field was progressively curtailed over 
several successive reports.   So within this reproducible issue are processes 
that were also present in my unrepeatable backup failure.   

If you wish to follow up on the backup failure I will go over the
records and get more detail for you.

Chris

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-10-05 Thread DrC
Backup still showing the same problem of Access Denied.  There is
nothing in /var/log/samba.   Smb.conf log level says it is for logging
samba server errors, and I'm only using the client.  Have I been looking
at the wrong config file (I can't see one for smbclient) or is there a
log file elsewhere I should be looking for.   I can't see one.

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-10-04 Thread DrC
Sorry for the delay - day job intruded.

The server event log has nothing near the time in question, and nothing I can 
relate to Access Denied.
No problem with /dev/sda size - except my geriatric amnesia.
To avoid red herrings, my /etc/hosts file did not have the server name;  name 
resolution must have been used.
Debug level 3 set in client smb.conf but nothing found in /var/log/samba.

I have restarted the client (sadly following an Ubuntu update that
included a Samba security fix) and will recheck the backup and
system logs when I go back in.

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-09-28 Thread DrC
Assuming 'this' is the Access Denied issue...
I will check the server event log in the morning.  The backup concerned is 
multi-gigabyte and takes nearly five hours.  Needless to say it runs overnight.
I will run it tomorrow with debug level 3 assuming my aged memory cells 
remember after work tomorrow.   I don't know from memory how many thousand 
files are involved, and the problem is on the W folders at the back end of the 
alphabet.  If you have any suggestion about how big the level 3 log is per 1000 
files it might help me to make sure there is enough disk space on the client.   
I might need to relocate the log file away from the crowded 20Gb system drive 
onto the large backup drive.  But I'll try anyway if you can't get back.

Chris

PS If it is the smbclient -L bug, I now have a number for it, viz
437944.

C

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[Bug 437944] Re: Samba session request failure when using IP address

2009-09-27 Thread DrC

** Attachment added: "SessionRequestFailure.tar.gz"
   http://launchpadlibrarian.net/32542103/SessionRequestFailure.tar.gz

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[Bug 437944] [NEW] Samba session request failure when using IP address

2009-09-27 Thread DrC
Public bug reported:

Binary package hint: samba

smbclient -L consistently throws session request errors when addressing a 
Windows2003 server by its IP address.
(spawned from Ubuntu bug - see https://bugs.launchpad.net/bugs/436041 and 
attached screenshot for serve details)

To check consistency I ran a test script three times.  The script first
uses the server name, then its IP address.  The script with console
output appended, and the two redirected output files are attached.

** Affects: samba (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-09-27 Thread DrC
The smbclient -L test consistently gives an error message when addressing my 
server by its IP address.  I will open this as a separate bug.
To avoid red herrings, my /etc/hosts file did not have an entry for the server. 
 Access by name used a name resolution service.

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-09-25 Thread DrC
Oops - My screenshot shows that both TSC and OOo were using the server
name.   I have probably put HBS_NTserver3 in my hosts file...  I will
check that also.

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-09-25 Thread DrC
I routinely use its IP address when accessing this server from my Ubuntu
box.  Windows, of course, uses DNS or netbios name resolution.

I ran the smbclient -L test twice - once in each mode.  I did this in a
few spare moments at work, and have only just looked in detail at the
results.

The two results are interestingly different.

If my memory cells hold out until Monday, I will run the test again to
see whether the error messages on the IP-access try are repeatable, or
whether they are the kind of ephemera that make bug-hunting difficult.

Details are in the attachment.

Chris

** Attachment added: "tar-gz of the test + console output; both result files."
   http://launchpadlibrarian.net/32456478/accessdenied-bug.tar.gz

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[Bug 436041] Re: Access Denied but TSC confirms it should not be.

2009-09-24 Thread DrC

** Attachment added: "Screenshot showing pretty well everything."
   http://launchpadlibrarian.net/32379834/Screenshot-7.png

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[Bug 436041] [NEW] Access Denied but TSC confirms it should not be.

2009-09-24 Thread DrC
Public bug reported:

Binary package hint: samba

smbclient backup script reports access denied on all files in one folder of a 
large Server2003 share.
Navigate to the offending MS Word file - no problem.
Click to open it (with OOo 3.0) and get access denied.
(Same message if I load writer and try file-open)
School firewall prevents apport auto report.
TSC shows NT permissions
Same  user account opens files without a problem on XP-pro
Attempt to drag and drop the file onto the ubuntu desktop gets error while 
copying  permission denied.
No problems with XPpro

Ubuntu 9.04 - the Jaunty Jackalope

** Affects: samba (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 129152] Re: cannot set number or name of workspaces from workspace switcher applet

2009-09-13 Thread DrC
Same bug back in Karmic alpha-5 default installation.

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[Bug 420372] Re: OOo does not nest bullets with different formats

2009-09-12 Thread DrC
Yes - on tonight's download of Karmic alpha-5.  See screenshot of the
result of trying to set level 1 numbered, and level 2 as bullets.

** Attachment added: "screenshot .png"
   http://launchpadlibrarian.net/31731821/Karmic.png

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[Bug 420372] [NEW] OOo does not nest bullets with different formats

2009-08-28 Thread DrC
Public bug reported:

Binary package hint: openoffice.org

Type text of document with numbered list.
Edit one of the numbered entries to insert a level 2 bulleted list at the end 
of the entry.
Try all ways to get the level one list numbered and the level 2 list 
bulleted
Selecting the whole (outer) list changes level1 and level 2 to numbers.  Ugh.
Selecting just the inner list changes the outer list as well.  Inexcusable.

(Bullets have been problematical in OOo for a long time now - and whilst
each bug might be considered small on its own, when put together they
add up to a common, serious, adverse user experience problem.  IMHO the
whole of bulleting needs looking at from the design roots up rather than
dealing with each little issue.)

OOO300m15 (Build:9379)
openoffice.org-core 1:3.0.1-9ubuntu3, Tue Apr 14 03:12:12 UTC 2009

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: openoffice.org-core 1:3.0.1-9ubuntu3
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.28-15-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 420372] Re: OOo does not nest bullets with different formats

2009-08-28 Thread DrC

** Attachment added: "tar-gz of .odt and screenshot"
   http://launchpadlibrarian.net/30926958/bullet-bug.tar.gz

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/30926959/Dependencies.txt

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[Bug 223216] Re: evolution crashes when backup

2009-08-11 Thread DrC
Oops - sorry.   Didn't realise I was on both systems.  It all seems fine
now - thanks for all you guys do.

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[Bug 405025] Re: Error recording start time

2009-07-26 Thread DrC

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/29551882/Dependencies.txt

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[Bug 405025] [NEW] Error recording start time

2009-07-26 Thread DrC
Public bug reported:

Binary package hint: gnome-games

My problem was an excessively long reported time taken.  The active time
looked OK.  I have added my report to the Gnome bug  556932 which
mentions both types of timing errors.   This report may be a duplicate
of launchpad #282315 if the too long and too short timing errors really
do come from the same bug - but comments on 556932 suggest they may be
different problems.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: gnome-games 1:2.26.1-0ubuntu2
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-games
Uname: Linux 2.6.28-13-generic i686

** Affects: gnome-games (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 223216] Re: evolution crashes when backup

2009-07-13 Thread DrC
I tried it today at school on Jaunty - no problem seen.  NB this is a
different single email account.

On my current (LTS) Hardy, if I backup choosing not to restart Evolution
after the backup. the backup apparently does not happen, and on restart
I get the "Evolution appears to have exited unexpectedly the last
time" with Ignore and Recover options.   This is an old copy of
my various mail accounts, which I stopped using some time ago.

If this issue with Hardy is not widely reproducible, let me know what I
can do to help - but note there is still nothing in /var/crash

For information my live email is on an unsupported Feisty system - which
I will probably migrate over the summer to Jaunty.

Chris

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[Bug 223216] Re: evolution crashes when backup

2009-07-12 Thread DrC
Apologies - I missed the preceding post.

I have to either build a Jaunty bx or wait until I return to work...

 I should have the answer in a day or two.

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-06-14 Thread DrC
A newly downloaded image (Linux ubuntu 2.6.28-11-generic #42-Ubuntu SMP
Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux) has loaded the live image
today without issue.

The original problem was almost certainly a CD read issue, and the only
useful input is the observation that the read checks failed, allowing a
non-functional system to be loaded.

The unreliability is not apparent on a CD written today, loaded today.

Today is very much warmer than it was in April.


Chris

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-05-12 Thread DrC
I strongly suspect the CD reader.  I have tried again tonight on the same 
hardware with CD No 1 used previously.  Warm reboot from shutting down Windows 
came up alright on the live CD with both panels and all expected panel contents.
A shutdown and cold boot also loaded OK.  I ran a launchpad hardware test which 
should appear somewhere with my email account attached.  There were two defects:
 - one - the default English keyboard is the US keyboard.  I am in the UK.   (A 
colleague who installed from the live CD ended up with a US keyboard and had to 
be shown how to correct it.)
 - the second - no sound.  I don't know whether this is a characteristic of 
this Dell model.   The welcoming chime was loud and clear when I returned the 
machine to Windows and my wife.
I would recommend putting this bug report in suspense unless/until either:
 - someone else has a similar experience or
 - a bug is found in the read checking logic of the live boot
in either case, with my wife's agreement I will do my best to make the hardware 
really flakey (ie let it cool right down) and see if there is a detectable 
difference between this original version and any update.

Chris

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-05-12 Thread DrC
I strongly suspect the CD reader.  I have tried again tonight on the same 
hardware with CD No 1 used previously.  Warm reboot from shutting down Windows 
came up alright on the live CD with both panels and all expected panel contents.
A shutdown and cold boot also loaded OK.  I ran a launchpad hardware test which 
should appear somewhere with my email account attached.  There were two defects:
 - one - the default English keyboard is the US keyboard.  I am in the UK.   (A 
colleague who installed from the live CD ended up with a US keyboard and had to 
be shown how to correct it.)
 - the second - no sound.  I don't know whether this is a characteristic of 
this Dell model.   The welcoming chime was loud and clear when I returned the 
machine to Windows and my wife.
I would recommend putting this bug report in suspense unless/until either:
 - someone else has a similar experience or
 - a bug is found in the read checking logic of the live boot
in either case, with my wife's agreement I will do my best to make the hardware 
really flakey (ie let it cool right down) and see if there is a detectable 
difference between this original version and any update.

Chris

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-04-27 Thread DrC
CD fault confirmed - two CDs written on the same drive using media from
the same close source both demonstrated unreliability - one consistently
worse than the other.  The read process is marginal.

The same two media performed with consistent load times and no errors on
other hardware.

It may still be worth looking at the bug detail to see whether misreads
have been accepted (checksum checks failing?) or error handling code has
misbehaved.   But such considerations are way out of my depth.

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[Bug 366923] Re: nm-connection-editor crashed with signal 7 in gtk_path_bar_get_type()

2009-04-27 Thread DrC
This hardware has an undetermined but confirmed hardware fault that
affects transfers from the Linux live CD.  It may affect other IO
processes.   The hardware is sufficiently robust to be running XP-home
without any issues.   The CD issues are described in greater detail in
Bug#366344

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[Bug 366923] Re: nm-connection-editor crashed with signal 7 in gtk_path_bar_get_type()

2009-04-25 Thread DrC

** Attachment added: "CoreDump.gz"
   http://launchpadlibrarian.net/25973400/CoreDump.gz

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/25973401/Dependencies.txt

** Attachment added: "Disassembly.txt"
   http://launchpadlibrarian.net/25973402/Disassembly.txt

** Attachment added: "NetDevice.eth0.txt"
   http://launchpadlibrarian.net/25973403/NetDevice.eth0.txt

** Attachment added: "NetDevice.lo.txt"
   http://launchpadlibrarian.net/25973404/NetDevice.lo.txt

** Attachment added: "NetDevice.pan0.txt"
   http://launchpadlibrarian.net/25973405/NetDevice.pan0.txt

** Attachment added: "ProcMaps.txt"
   http://launchpadlibrarian.net/25973406/ProcMaps.txt

** Attachment added: "ProcStatus.txt"
   http://launchpadlibrarian.net/25973407/ProcStatus.txt

** Attachment added: "Registers.txt"
   http://launchpadlibrarian.net/25973408/Registers.txt

** Attachment added: "Stacktrace.txt"
   http://launchpadlibrarian.net/25973409/Stacktrace.txt

** Attachment added: "Syslog.txt"
   http://launchpadlibrarian.net/25973410/Syslog.txt

** Attachment added: "ThreadStacktrace.txt"
   http://launchpadlibrarian.net/25973411/ThreadStacktrace.txt

** Visibility changed to: Public

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-04-24 Thread DrC
COLD BOOT - disk error message on two out of two occasions, offering to
retry which invariably succeeds.  The first occasion was when the CD was
first loaded.  The second preparatory to doing the integrity check.

REBOOT - always (6 times now) reads OK as far as I know, including the
disk integrity check.

I have to give this hardware back to my wife for now.  If others
experience the problem and I need to return to it it will be possible,
but for now I'm off to my own hardware to see what that does.

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-04-24 Thread DrC
Reboot - I got an X-server error (not visible) with an out-of-vertical
synch static black band across the centre of the display.  The body of
the error message was not visible.

There was a choice (Retry or Continue I think from memory) but the
keyboard was not working properly ( I got another retry button and other
screen corruptions but neither option was properly selectable, and
Return didn't).

Ctrl-Alt-Del got me into a reboot.   On the third attempt the live CD
booted properly and I got panels and menus on the GUI.

I cannot exclude the possibility of CD reader faults - yet.  I will do a
check on the CD and report back..

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[Bug 366344] Re: gnome-panel crashed with signal 7 in panel_shell_register()

2009-04-24 Thread DrC

** Attachment added: "CoreDump.gz"
   http://launchpadlibrarian.net/25939831/CoreDump.gz

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/25939832/Dependencies.txt

** Attachment added: "ProcMaps.txt"
   http://launchpadlibrarian.net/25939833/ProcMaps.txt

** Attachment added: "ProcStatus.txt"
   http://launchpadlibrarian.net/25939835/ProcStatus.txt

** Attachment added: "Registers.txt"
   http://launchpadlibrarian.net/25939836/Registers.txt

** Visibility changed to: Public

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[Bug 359700] Re: Inaccurate nautilus bookmark Help docs

2009-04-13 Thread DrC
Your point accepted - and thanks for the action.

User Help is a delicate area - any user problem is a prima facie case
for improvement!

I got to the wrong (File-Open) context by searching for Bookmarks and
selecting the 'Introduction to the Desktop' entry.

The search was prompted by the fact that I could not find how to manage
my bookmarks.   I am now able to do so, but only by the indirect route
of opening the bookmarked item, then editing it or whatever from the
Nautilus menu.

If there is a more direct route that works on the Desktop Menu list it
would be really useful to have it signposted in the System Help route.

If there isn't, I can foresee problems for users who need to delete a
newly dysfunctional bookmark to a removable or network target.  The
workaround of using a working bookmark to get to the edit menu will not
necessarily be obvious to the target audience for the Help
documentation..

Having said all this, somebody who knows the system better than I do is
better placed to know what to do about it - if anything.

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[Bug 359700] [NEW] Inaccurate nautilus bookmark Help docs

2009-04-11 Thread DrC
Public bug reported:

re Daily build today - 11Apr09 at 15:22 utc 9.04 development branch
Features frozen, these are user guide comments 

re System-Help and Support 2.5.3.6. Adding and Removing Bookmarks:

1.
To add the current location to the bookmarks list, press Add
would be better as:
To add the current open folder to the bookmarks list, press Add

2.
or right-click a folder in the file list and choose Add to Bookmarks. 
just doesn't work - delete this.

3.
You can add any folder that is listed in the current location by dragging it to 
the bookmarks list.
You can't - delete this.

re Nautilus Help 6.6.18.2. To Edit a Bookmark:

4.
Choose Places ▸ Edit Bookmarks,
isn't there - delete this and the following 'or'. Leave 'in a browser window,'

5.
Is there any way of reducing the overlap and linking the two help systems?

** Affects: ubuntu
 Importance: Undecided
 Status: New

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[Bug 318060] Re: OpenOffice hangs or freezes the system - Hardy

2009-02-12 Thread DrC
Agreed.

FYI no further problems after removing Ooov3 at home but see below.
OooV3 still in use at work on a similar box that has not exhibited the
problem.  (Job was too big to tackle in time slots available at work).
The task was achieved at home by using a few greps on the csv then
sorting and analysing the much smaller spreadsheets on v2.4.

A few cycles of memtest revealed nothing, but no way of knowing whether
it was the reboot or removing Ooov3 that stopped the activity.  So all
in all, evidence is inconclusive, closure agreed.

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[Bug 318060] Re: OpenOffice hangs or freezes the system - Hardy

2009-01-22 Thread DrC
Chris - FYI

OOoV3 has enough advantages for me to have loaded it onto my work Hardy
as well as at home.

Now both machines are exhibiting instabilities - even without OOo
running.  They just hang or restart for no reason.

Similar hardware - both running the same updates as they come out, so
not independent problems.

Can't get to grip with it so I'm reluctant to file a bug that might go
nowhere.

But the unofficial OOoV3 has to come off I'm afraid - at least for a
while to establish whether it is implicated in the problem.

All FYI only at the moment.

Chris.

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[Bug 318060] Re: OpenOffice hangs or freezes the system - Hardy

2009-01-18 Thread DrC
Oops - it's getting late.  Sorry.   A 12 minute-ish loop.

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[Bug 318060] Re: OpenOffice hangs or freezes the system - Hardy

2009-01-18 Thread DrC
Turned back after sending the above just as my Hardy box went to sleep.
A nudge of the mouse brought back everything except the calc window and
its options dialogue.  %CPU at 99 and TIME+ at 34: so it's been racing
for some time.   Came out at TIME+ = 35:36.xx

It looks like pretty consistent 12 second-ish loop.

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[Bug 318060] Re: OpenOffice hangs or freezes the system - Hardy

2009-01-18 Thread DrC
Chris

It is still happening after updating to the OOo-v3 I get with 
  deb http://ppa.launchpad.net/openoffice-pkgs/ubuntu hardy main
  deb-src http://ppa.launchpad.net/openoffice-pkgs/ubuntu hardy main
added to my /etc/apt/sources.list.


As a precaution I also upped my RAM to 1Gb.


So I'm looking a bit more closely at how little I can do to see the problem.

If I decline the offer to repair the document loads and eventually runs
away.

If I accept the offer to recover the document, but do not acknowledge
the successful recovery by clicking 'Finish' it still runs away.
soffice becomes active in the top list, and starts to tick up mill time.

It seems that after about 5 seconds of TIME+ as shown by top, something
happens and %CPU rockets up into the high nineties.

X seems to keep running, the console window with top continues to
refresh every 3 seconds, all windows can be moved around.  But whilst
the other windows repaint after being obscured, the OOo window with the
invitation to 'click Finish' does not - unless I wait for a very long
time.

After waiting for this very long time (as long as it has taken to write
this report so far on a different system using only one finger per hand
because I never learned anything better in my youth) I now note that the
OOo window has refreshed, and the %CPU mostly sitting below 1%.

So I will now click Finish .

I'm at 12:03.xx of TIME+  soffice comes to the top of top and the %CPU
starts to rocket - then after a second or so it falls back.

I do the edit - deleting the block of lines.  It completes - %CPU at 7%
  then rockets again for a long long time.  So I'll wait and watch.

TIME+ = 16:16 still 98%   Start playing Freecell on the same machine so that 
I'm there when it emerges.  I wipe the freecell window over the soffice window 
so that I will see it refresh.
TIME+ = 23:52 Card playing interrupted by soffice emerging from its loop.  It 
looks as tough the loop takes about 12 minutes.

My Calculate options - Iterations unticked, Steps greyed out 100,
Minimum change 0.001.  Look like defaults.

Anything more I can do?

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[Bug 318060] [NEW] OpenOffice hangs or freezes the system - Hardy

2009-01-16 Thread DrC
Public bug reported:

Binary package hint: openoffice.org

I am processing a small weekend one day squid log file, renamed as .csv
and imported into OOo2.4 with space as merged delineator.  I have had
recurrent difficulties and the file has subsequently been saved a couple
of times in OOo2.4 native format, so by now it is a genuine if untypical
OOo file.

I am using calc to condense the file to identify unexpected 24/7
background squid activity.

I now have an OOo file that consistently hogs CPU a short while after
loading - even when I am not doing anything with it!

It will be uploaded with screen shots and some information from my
environment.

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New

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