[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-07-28 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-29 Thread jdaviescoates
I thought I might have to get into Grub to select mainline kernel (do
I?), but either way right now the machine boots up fine with the DVD
drive in.

Although when booting I get the messages shown in the attached
screenshot about 'bootconfig' being found on the command line, but no
bootconfig found


** Attachment added: "1820-1024.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877388/+attachment/5378619/+files/1820-1024.jpg

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-28 Thread Kai-Heng Feng
The next step is to boot with the mainline kernel.

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-22 Thread jdaviescoates
OK, I've installed those (at first I kept trying and failing to install
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc5/linux-image-
unsigned-5.7.0-050700rc5-generic_5.7.0-050700rc5.202005101931_amd64.deb
, but it worked once I installed https://kernel.ubuntu.com/~kernel-
ppa/mainline/v5.7-rc5/linux-
modules-5.7.0-050700rc5-generic_5.7.0-050700rc5.202005101931_amd64.deb
first )

What next?

Thanks.

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread Kai-Heng Feng
Download the following deb and install them:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc5/linux-image-unsigned-5.7.0-050700rc5-generic_5.7.0-050700rc5.202005101931_amd64.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc5/linux-modules-5.7.0-050700rc5-generic_5.7.0-050700rc5.202005101931_amd64.deb

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread jdaviescoates
Happy to give that a try but not sure exactly sure what to do?

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread Kai-Heng Feng
Let's start from testing mainline kernel like Daniel instructed in
comment #10.

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread jdaviescoates
> Are kernels from 18.04 are still installed?

Only if 20.04 installs them? I didn't upgrade, I did a clean install on
a new hard drive. But I was running 18.04 on this machine fine for
years.

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread Kai-Heng Feng
Are kernels from 18.04 are still installed? Please boot those older
kernels from grub menu.

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread jdaviescoates
> It sounds like a hardware fault.

Could well be I guess.

However, whilst booted I just whacked the DVD drive in and am now
listening to a CD on it fine. So it certainly works.

Also, this issue only started once I starting using 20.04.  It never
happened with 18.04.  These facts would seem to suggest a software issue
to me.

But yeah, for now I'm mostly just leaving the drive out so that booting
up works!

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread Daniel van Vugt
It sounds like a hardware fault. I'm not sure what else to recommend
other than:

 * Don't ever plug the drive in; or

 * Get a new drive; or

 * Get a new motherboard; or

 * Try a newer or older kernel version and see if there are any that
work: https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-12 Thread jdaviescoates
OK, so last night I shut down, inserted the DVD drive and then switched
on again. Then I left it overnight.  Was still stuck in the morning.

Then I powered off using Alt+Fn+PrtSc, s, u, o, took the drive out and
powered on again.  It still got stuck.  But then rebooted with
Alt+Fn+PrtSc, s, u, b, and it booted fine.

Then powered off again, inserted drive again, turned on again.  Got
stuck.  Took drive out. Was still stuck. Rebooted with Alt+Fn+PrtSc, s,
u, b, and it booted fine (possibly after initially getting stuck again)

In short:

> Does the system eventually finish booting?

No.

> try disconnecting the drive while it is stuck and tell us if that
allows the system to finish booting

No, it doesn't.

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Title:
  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-11 Thread Daniel van Vugt
Thanks. Assuming the steps in comment #6 were followed then that shows
the kernel could not detect the DVD drive being connected at all:

May 08 14:32:07 josef-ThinkPad-T510 kernel: ata2: SATA link down
(SStatus 0 SControl 300)

Please try again booting with the drive connected and leave it for one
hour. Does the system eventually finish booting?

Separately, please also try disconnecting the drive while it is stuck
and tell us if that allows the system to finish booting.


** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-08 Thread jdaviescoates
OK, attached.

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877388/+attachment/5368398/+files/prevboot.txt

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  If DVD drive is present system very often fails to start-up

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-08 Thread Daniel van Vugt
Yes the attached log 'CurrentDmesg.txt' shows the CD-ROM drive was
reconnected after the machine had been running for about 27 minutes. But
that might not be the real issue...

Can you please:

1. Reinstall the drive and reproduce the boot failure again.

2. Turn the machine off and remove the drive.

3. Turn the machine on again, log in and run:

   journalctl -b-1 > prevboot.txt

   then attach the resulting text file here.

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-07 Thread jdaviescoates
The drive was empty

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-07 Thread Dimitri John Ledkov
what's in the dvd rom? is it empty or does it have some CD that has a
package pool which apt-cdrom tries to mount (and has mounted)?

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-07 Thread Steve Langasek
** Package changed: plymouth (Ubuntu) => linux (Ubuntu)

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[Bug 1877388] Re: If DVD drive is present system very often fails to start-up

2020-05-07 Thread jdaviescoates
It occurred to me as I was filing this that perhaps I should've searched
existing bugs for "failed to unmount /cdrom" - none of these sound the
same, but perhaps related?

https://bugs.launchpad.net/ubuntu?field.searchtext=failed+to+unmount+%2Fcdrom=Search%3Alist=NEW%3Alist=INCOMPLETE_WITH_RESPONSE%3Alist=INCOMPLETE_WITHOUT_RESPONSE%3Alist=CONFIRMED%3Alist=TRIAGED%3Alist=INPROGRESS%3Alist=FIXCOMMITTED=_reporter=_dupes=on_patch=_no_package=

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