[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread quixote
Just in case anyone reads these things (yes, I know, I'm feeling
snarky), I wanted to mention that the last set of updates fixed the
problem for me.  They included some files related to update-manager, and
they showed up on August 12, 2008, plus or minus a day.

Nice to finally have that annoyance fixed!

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread quixote
(Erm, so nobody has to plow through the entire comment thread, I run
Hardy, 8.04, on a Sharp Actius MP30 that dates to May 2005.)

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread Andreas Moog
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status
. Thank you again for taking the time to report this bug and helping to
make Ubuntu better. Feel free to submit any future bugs you may find.

** Changed in: gksu (Ubuntu)
   Status: Confirmed = Invalid

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread NoOp
And just how do you reach that conclusion, particularly without any
verification of what may, or may not, have fixed it? I see nothing in
the gksu or update-manager change logs related to this bug:

https://launchpad.net/ubuntu/+source/gksu
https://launchpad.net/ubuntu/+source/update-manager


https://wiki.ubuntu.com/Bugs/Status
#Invalid:

* This status should be used when the bug report does not contain adequate 
information to determine whether or not it is a bug even if it is resolved for 
the reporter
* It should be used conservatively as bugs marked as closed bugs no longer show 
up in default searches
* Be sure to triple-check a bug before you invalidate it


There is, as of Aug 13, an ongoing issue on the Ubuntu users list with this 
problem:
https://lists.ubuntu.com/archives/ubuntu-users/2008-August/156469.html

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread Andreas Moog
See Bug #237325,
https://bugs.launchpad.net/ubuntu/+source/libgksu/+bug/237325, along
with the changes made in version 2.0.5-1ubuntu5.2 of libgksu.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread Andreas Moog
But you are right, Fix Released may be the better status-change. I
forgot to set status correctly. My apologies.

** Changed in: gksu (Ubuntu)
   Status: Invalid = Fix Released

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-08-14 Thread NoOp
Thanks! (For both pointing to the resolution and amending the status
change).

FWIW: the fellow that had this problem on the users list just reported
his issue as resolved; he managed to get to a wired connection, did 106
updates  now reports that all is working. I reckon that the libgksu
patch was part of those 106.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-07-10 Thread tc7
I had the same issue loading synaptic although sometimes it worked and 
sometimes not. 
If I launched from a terminal using: sudo synaptic it worked every time.

Adding: 127.0.1.1 my hostname
to /etc/hosts worked wonders.

many thanks!

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-06-02 Thread javiespa
Removing the domain name from /etc/hosts works for me too!

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-31 Thread Kevin
I have just edited my hosts file to change my 127.0.1.1 from
pcname.domain to just pcname without the domain and it now works.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-31 Thread youleeann
hello,
i had the same problem in hardy but i solved it from this link
http://ubuntuforums.org/showthread.php?s=e0cafa9e0ceb48eaf29cae2a4edcc855t=723361

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Brain Cell
quixote: Thank you for the tip on $sudo synaptic.  I've been wondering
for 2 days now how I was going to get gksu corrected. I'm running
Edubuntu 8.04 (upgraded from 7.10 a while back), and everything was
running beautifully until about 2 days ago when I ran the updates, and
then gksu wouldn't present the password prompt.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Florian Wallner
I have the impression, that this problem is somehow related to sudos or
gksus ability to resolve its own hostname. This Bug appeared for me
after a fresh hardy install. I discovered that my Notebook was not able
to resolve it's own hostname (somehow /etc/hosts got messed up) after
fixing that gksu worked flawlessly again.

cheers, 
  --Florian

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Brain Cell
Florian,
  You are wonderful! I went into my hosts file, and sure enough there was no 
listing for my hostname (I entered a bogus domain about a month ago, and then 
decided to remove it the same day, and the hosts file still contained the bogus 
domain!). After correcting the 127.0.0.1 hostname line, gksu worked fine!
Sincerely,
Brain Cell

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Florian Wallner
The hostname for 127.0.0.1 should be 'localhost'. It should do no harm however 
to add another line like this:
'127.0.1.1   Your hostname here' It should be the hostname as defined in 
/etc/hostname , I think

cheers,
--Florian

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Brain Cell
  Thank you for clarifying that Florian. My hosts file doesn't contain a line 
for localhost, but if I ping localhost, it replies from 127.0.0.1 just as it 
would if it were listed in the hosts file. In Windows, the hosts file 
explicitly lists localhost, so for my curiosity does anyone know where 
localhost is defined in Ubuntu?
Sincerely,
Brain Cell

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread quixote
I hate to keep being the wet blanket here, but . . .  my /etc/hosts file
looks okay (127.0.0.1 localhost, 127.0.1.1 my hostname).  But I
continue to have the gksu problem.  It affects not just the upgrade
manager.  Anything accessed via the GUI that normally asks for a
password hangs up at that point.  If I really need the utility, I have
to figure out which command calls it up, and then try $sudo command.
The problem started with Hardy.  I've been using Ubuntu since Dapper.

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread Bernard Hill
On Fri, 2008-05-30 at 18:18 +, Florian Wallner wrote:
 The hostname for 127.0.0.1 should be 'localhost'. It should do no harm 
 however to add another line like this:
 '127.0.1.1   Your hostname here' It should be the hostname as defined 
 in /etc/hostname , I think
 
 cheers,
 --Florian
 

Many thanks. I have altered the /etc/hosts file to include the
line '127.0.1.1   Your hostname here' with the hostname the same
as in the hosts file, as you suggested, and the command $ gksu id
behaves itself and no longer hangs the computer. I shall have to see
what happens at the next update.

As others have said, this problem started after updates after upgrading
to Hardy, so as is often said, 'there is something rotten in the state
of Denmark'. I trust that brains better than mine will be able to solve
the problem in time for the next upgrade.

Berni.

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-30 Thread NoOp
On 05/30/2008 01:01 PM, quixote wrote:
 I hate to keep being the wet blanket here, but . . .  my /etc/hosts file
 looks okay (127.0.0.1 localhost, 127.0.1.1 my hostname).  But I
 continue to have the gksu problem.  It affects not just the upgrade
 manager.  Anything accessed via the GUI that normally asks for a
 password hangs up at that point.  If I really need the utility, I have
 to figure out which command calls it up, and then try $sudo command.
 The problem started with Hardy.  I've been using Ubuntu since Dapper.
 

I also have 127.0.0.1  127.0.1.1 configured properly  all of my
hostnames etc., are working just fine.

This is starting ot sound similar to:
https://bugs.launchpad.net/ubuntu/+source/gksu/+bug/91151
[gksu doesn't always pop up a dialog]

You might try the

sudo -K; gksudo -d echo Test

Mine passes just fine, as does

sudo -K; gksu -d echo Test

Multiple other bugs seeming to point to this/similar issues:
https://bugs.launchpad.net/ubuntu/+source/gksu/+bug/55172
[gksu dies on first run]
https://bugs.launchpad.net/ubuntu/+source/sudo/+bug/231565
[[hardy] update-manager freezes after clicking on install updates]
https://bugs.launchpad.net/ubuntu/+source/policykit/+bug/210897
[sudo *something which uses poliykit?* doesn't work]
https://bugs.launchpad.net/ubuntu/+source/gksu/+bug/234402
[update manager doesn't work in Hardy]

https://bugs.launchpad.net/ubuntu/+source/sudo
https://bugs.launchpad.net/ubuntu/+source/gksu

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-29 Thread quixote
NoOp: $gksu id doesn't work doing anything I've tried, including ctrl-c
followed by another gksu id.  I've also tried opening another terminal
window just for the hell of it.  I haven't tried doing it outside the
GUI altogether.

(What does work, just to reiterate, is $sudo synaptic and then using
mark all upgrades.)

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-28 Thread quixote
$gksu id does not work for me either.  Same thing: starting
administrative tab visible on the bottom panel, and then it disappears.
This is after I installed all updates as of this morning (May 28),
including a big set with new linux headers etc etc.

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-28 Thread NoOp
On 05/28/2008 07:03 PM, quixote wrote:
 $gksu id does not work for me either.  Same thing: starting
 administrative tab visible on the bottom panel, and then it disappears.
 This is after I installed all updates as of this morning (May 28),
 including a big set with new linux headers etc etc.
 

And if you do a ctrl-c exit then immediately issue another gksu id does
it then work? That's what happened in my case. I've also found that
sometimes 'gksu id' works, other times not.

I'm still waiting for a response back from Michael; I have not updated
the laptop since my last comments  I'm quite willing to provide/test
whatever is necessary on that machine to assist. But I'm traveling this
weekend so the laptop will be updated on Friday (US time) regardless.

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-27 Thread NoOp

Locale: en_US.UTF-8

$gksu id
briefly shows a Starting Administrativ... tab on the bottom panel the
first time. If I repeat the command immediately, the password prompt
comes up. I see that there are updates available today - this is a
laptop (A21 Thinkpad, 800Mhz, 128MB of RAM) that I generally only use on
occassion, or for testing. So, if you'd like me to test something
before, or during, installing the updates let me know. I'll wait until I
hear back.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-27 Thread crf

If I run in the terminal
$ gksu id
it briefly shows Starting Administrative Application in the bottom panel, and 
then hangs, printing nothing in the terminal.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-17 Thread NoOp
@javiespa: That workaround does work for me.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-14 Thread javiespa
A simple workaround that works in my case (while the bug is fixed):
1. When you get updates notified, open the update manager as usual
2. Instead of installing the existing updates (this will produce the problem we 
all have), pres Check for new updates. This will ask for the admin password and 
will work correctly. You will obtain the same list of updates.
3. Press Install the updates. Since the admin password was entered in previous 
step, it will not be asked for again
Voila!

PS: My system is quite up to date hardware wise, I don't think it's
because of it being slow (Core 2 duo extreme, 8 Gigs of ram ...) running
Hardy. Previous version (Gutsy?) worked fine

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-14 Thread Bernard Hill
On Wed, 2008-05-14 at 10:27 +, javiespa wrote:
 A simple workaround that works in my case (while the bug is fixed):
 1. When you get updates notified, open the update manager as usual
 2. Instead of installing the existing updates (this will produce the problem 
 we all have), pres Check for new updates. This will ask for the admin 
 password and will work correctly. You will obtain the same list of updates.
 3. Press Install the updates. Since the admin password was entered in 
 previous step, it will not be asked for again
 Voila!
 
 PS: My system is quite up to date hardware wise, I don't think it's
 because of it being slow (Core 2 duo extreme, 8 Gigs of ram ...) running
 Hardy. Previous version (Gutsy?) worked fine
 

Many thanks. Will give that a try at the next update.

Berni.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-10 Thread Bernard Hill
Update to 8.04 successful. Early updates worked OK. I notice update
manager has been updated more than once. Now when I click on the update
icon the list of updates is presented but clicking on install sends the
computer into an endless loop. My only solution is Ctrl, Alt, Backspace
and relogin. I have been able to update using KPackage, but would much
prefer to use the presented Desktop method.

I get the message cannot locate linpc when attempting to sudo Update
Manager.

When the machine did a drive check the other day, the drive was listed
as sdb not hdb. Is this important?

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-05-05 Thread John
I've had this problem with the last few Ubuntu releases.  However with
Hardy it's gotten worse.  Before killing gksu and restarting the update-
manager would allow me to install updates.  Now I have to sudo update-
manager to get updates to install.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-04-26 Thread Doug Anson
I can confirm this issue in hardy as well - Running release hardy on a
D630.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-04-19 Thread crf
I have an old laptop as well, running hardy, and I see this problem
still.

Sometimes it will stall while trying to update. Often it will
successfully update, but then stall, for example, after clicking to
redownload an updated package list.

Also it always works by doing sudo update-manager, or sudo apt-get. But
that's cheating ;-)

 I can see very briefly in the bottom panel of gnome starting
administrative application. But then, no password prompt will come and
update manager will hang with the spinner.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-04-18 Thread quixote
I have this problem on Hardy Heron with all updates installed as of Apr
18, 11 am Los Angeles time.  I have a relatively old Sharp MP30 laptop.
After I kill the process and retry update-manager, it just hangs before
the password window appears, so retry does not work in my case.

I get the same issue when I try to start synaptic via the menu (start-
system-admin-synaptic).

Starting synaptic via the terminal (sudo synaptic) works fine.  That's
how I've been getting my updates.

Unless I'm the only person left with this problem ( I do have an odd
laptop ;) ) it seems pretty important to get this fixed before the 24th.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-04-01 Thread Brian Railey
Ditto above (Robert  Henning.) Didn't have the problem in Gutsy on the
same machine, a slow PII. I kill the process via the System Monitor
which indicates, like most everything else listed, Update Manager is
sleeping. Second attempt to update works as it should.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-31 Thread RobertGemmell
I also have this problem in Hardy.  It happens everytime Update Manager
has a new list of updates to process.  If I kill it and retry, it works
just fine.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-26 Thread Henning Moll
I can confirm that problem in hardy.

I encounter that problem only on an Toshiba Satellite Pro 4300, a slow
system compared to nowadays systems, so it may be a timing problem?

** Changed in: gksu (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf
I frequently have this problem too. Update Manager will work until I
choose to click install the updates. Then there will usually be a
window that appears briefly in the panel  starting administrative
application. Sometimes a window will appear on the desktop and ask for
my password, and when that happens the update Manager continues to work
properly and downloads and installs the updates. However, sometimes the
starting administrative application window in the panel disappears
straight away, no password prompt appears, and when that happens Update
Manager hangs (the little spinner icon spins endlessly), and must be
force quit.

the whole ps afx is attached in the file psoutput

here is the parts requested:

 8047 ?S  0:12 gksu --desktop 
/usr/share/applications/update-manager.desktop -- /usr/sbin/synaptic 
--hide-main-window --non-interactive --parent-window-id 44040195 -o 
Synaptic::closeZvt=true --progress-str Please wait, this can take some time. 
--finish-str Update is complete --set-selections-file /tmp/tmpY0aVPy
 8048 ?Ss 0:00  \_ /usr/bin/sudo -H -S -p GNOME_SUDO_PASS -u root 
-- /usr/sbin/synaptic --hide-main-window --non-interactive --parent-window-id 
44040195 -o Synaptic::closeZvt=true --progress-str Please wait, this can take 
some time. --finish-str Update is complete --set-selections-file /tmp/tmpY0aVPy
 8144 ?Sl 0:30 /usr/bin/python2.5 /usr/bin/update-manager
 8158 ?S  0:03  \_ gksu --desktop 
/usr/share/applications/update-manager.desktop -- /usr/sbin/synaptic 
--hide-main-window --non-interactive --parent-window-id 44040195 -o 
Synaptic::closeZvt=true --progress-str Please wait, this can take some time. 
--finish-str Update is complete --set-selections-file /tmp/tmpdf2ypM
 8159 ?Ss 0:00  \_ /usr/bin/sudo -H -S -p GNOME_SUDO_PASS -u 
root -- /usr/sbin/synaptic --hide-main-window --non-interactive 
--parent-window-id 44040195 -o Synaptic::closeZvt=true --progress-str Please 
wait, this can take some time. --finish-str Update is complete 
--set-selections-file /tmp/tmpdf2ypM
/

here is straces:

/
[EMAIL PROTECTED]:~/Desktop# strace -p 8048

Process 8048 attached - interrupt to quit
read(0, 


/
strace -p 8047  strace8047

{see attachment strace8047}
\


strace -p 8144  strace8144

{I manually stopped this trace. See attachment strace8144}



strace -p 8158  strace8158

{see attachment strace8158}
\

/
strace -p 8159  strace8159

Process 8159 attached - interrupt to quit
read(0,
\




** Attachment added: psoutput
   http://launchpadlibrarian.net/12530845/psoutput

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf
oops. All those attachments were empty, so I didn't bother.

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf
I figured it out. strace -o filename -p pid

** Attachment added: strace -o strace8047 -p 8047
   http://launchpadlibrarian.net/12531115/strace8047

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf

** Attachment added: strace8048
   http://launchpadlibrarian.net/12531123/strace8048

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf

** Attachment added: strace8158
   http://launchpadlibrarian.net/12531133/strace8158

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-03-09 Thread crf

** Attachment added: strace8159
   http://launchpadlibrarian.net/12531134/strace8159

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-02-02 Thread Matthias Andersson
Hi!

Here is the requested information:

ps afx:
 6455 ?Sl 0:04 /usr/bin/python2.5 /usr/bin/update-manager
 6483 ?S  0:00  \_ gksu --desktop
/usr/share/applications/update-manager.desktop -- /usr/sbin/synaptic
--hide-main-window --non-interactive --par
 6488 ?Ss 0:00  \_ /usr/bin/sudo -H -S -p GNOME_SUDO_PASS -u
root -- /usr/sbin/synaptic --hide-main-window --non-interactive
--parent-window-

strace -p 6483:

waitpid(6488, 0xbfa70b3c, WNOHANG)  = 0
stat64(/proc/6488, {st_mode=S_IFDIR|0555, st_size=0, ...}) = 0
open(/proc/6488/stat, O_RDONLY)   = 23
read(23, 6488 (sudo) S 6483 6488 6488 0 -..., 8191) = 199
close(23)  = 0

(this apperas over and over again)

Cheers,
Matthias

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Re: [Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-02-01 Thread Matthias Andersson
I use Ubuntu 7.10 and UTF-8.

//Matthias Andersson

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-02-01 Thread Michael Vogt
Thanks for this additional information.

Could you please run:
$ ps afx 
when this hang appears and copy the part of the output where update-manager is 
in into this bugreport?
Could you also please run
$ strace -p $pid_nr
where $pid_nr is the ID of either synaptic or gksu and paste the output to this 
report?

Thanks, 
 Michael

** Changed in: gksu (Ubuntu)
Sourcepackagename: update-manager = gksu

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[Bug 187982] Re: update-manager fails to bring up the password prompt for root privileges

2008-02-01 Thread Michael Vogt
Thanks for your bugreport.

What version of ubuntu do you use? This sounds like a bug in gksu (that
applicaton used to get root priviledges). What locale do you use?

Thanks,
 Michael

** Changed in: update-manager (Ubuntu)
   Status: New = Incomplete

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