[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-09-06 Thread Leann Ogasawara
Hi Dave,

Thanks for the update.  I'm glad to hear this appears to be resolved.
I'll tentatively mark this "Fix Released" for Intrepid.  Obviously if
you notice any regressions prior to Intrepid final coming out, please
reopen this report by setting the status back to "New".

Now trying to describe to you what technically changed between two
versions of the kernel is a rather tall order to ask.  The reason I say
this is because there can be literally thousands of patches that go into
the kernel between just a single release (for ex from 2.6.26 to 2.6.27).
This is mainly because we are constantly rebasing our kernel with what
is upstream.  If you only examined the Ubuntu kernel change log you'd
have only seen what we've done to the kernel since we rebased.  To get
the full amount of changes you'd also have to examine the upstream
kernel change log.  And with out the stack trace of the kernel panic to
help diagnose what went wrong, it's even more difficult to guess what
may have resulted in the fix.  The only likely way to find out exactly
what fixed the issue would to do a git bisect.  Sorry I couldn't be more
specific here.  Hope that helped a little.  Thanks.

** Changed in: linux (Ubuntu)
   Status: Triaged => Fix Released

** Tags added: fixed-2.6.27

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-08-29 Thread Dave Shaw
I tested this earlier, first downloading 2.6.27-2 from the Intrepid APT
sources, then actually upgrading to Intrepid and testing with it.  I was
wary doing the latter, since this is my work laptop, but so far, so
good!

Usually in this time frame on battery power, it would have certainly
crashed.  I haven't seen an errors in /var/log/messages yet, which is
promising.

Leann are you in a position to answer technically what has changed
between the 2 versions?  I had a quick peak in the Kernel changelogs,
and didn't see anything obvious, and since this problem didn't exist in
Feisty with the same Kernel, I'm wondering what the root cause of it
actually was?

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-08-29 Thread Dave Shaw
Great news Leann.  I will test this Kernel today.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-08-28 Thread Leann Ogasawara
The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
upcoming Intrepid Ibex 8.10 release.  As a result, the kernel team would
appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
There are one of two ways you should be able to test:

1)  If you are comfortable installing packages on your own, the linux-
image-2.6.27-* package is currently available for you to install and
test.

--or--

2)  The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
2.6.27 Ubuntu kernel.  Alpha5 is set to be released Thursday Sept 4.
Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the
bug reported here or if the issue remains.  More importantly, please
open a new bug report for each new bug/regression introduced by the
2.6.27 kernel and tag the bug report with 'linux-2.6.27'.  Also, please
specifically note if the issue does or does not appear in the 2.6.26
kernel.  Thanks again, we really appreicate your help and feedback.

** Tags added: cft-2.6.27

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-23 Thread Andrea Ratto
On my latitude d630 it happens both on battery and on ac. I added
i8042.nomux=1 to the kernel command line and now it does not crash the
whole machine anymore. It also seems to happen less frequently, but it
is still there. It just came up now: lost my touchpad functionalities...

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-21 Thread Enrico Bertocchi
It happens only on battery, cpu usage goes close to 100% for a couple of 
seconds, and it seems  that's the reason of the jerky mouse.
If you are playing an mp3 the problem is noticeable through the tremendous 
jittering.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-21 Thread Enrico Bertocchi
Same identical problem on a Dell Precision M70, no problem with Gutsy.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-11 Thread Dave Shaw
Its completely unresponsive, however i'll see if sending the logs to a
syslog server will help.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-06 Thread Leann Ogasawara
Hi Dave,

Thanks for testing the 2.6.25 kernel.  Could you attach your dmesg
output after you are able to make it crash?  Or is you system completely
unresponsive?  Thanks.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-02 Thread Andrea Ratto
This is preliminary, but I disabled cpu frequency scaling and the
touchpad has not given problems for a while. Could someone try this too?

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-02 Thread Dave Shaw
If you remove powernowd the problem goes away, but thats like amputating
a leg because of a cut.  Removing powernowd or an equivalent would
hamstring a Linux based laptop, the battery life would be pitiful.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-02 Thread Andrea Ratto
dammit it crashed again. So it is not due to frequency scaling... sorry
for the previous post.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-02 Thread Dave Shaw
Indeed.  I have yet to compile the custom Kernel because I upgraded my
primary work desktop from Gutsy to Hardy and it blew a whole in X and
now its extremely unresponsive so i'm having to use my laptop as my main
work system and can't spare the CPU time.  I'm going to reinstall hardy
on the desktop and then i'll let you know how successful (or not) the
custom Kernel is.

Hardy *is* the most rushed Ubuntu release to date :/

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-06-01 Thread Andrea Ratto
Having similar problems on a Dell Latitude D630, Bios A09 kernel 
2.6.24-17-generic, latest updates on hardy. It was ok with gutsy. Got several 
crashes and lots of touchpad synch issues in one day. Tried a custom DSDT, but 
did not help.
I would raise the importance as it basically makes the system too unstable for 
any serious usage and affects many people on different notebooks (by the number 
of duplicate bugs and forum posts)

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-05-30 Thread Dave Shaw
Hi Leann,

I tried the 2.6.25-1-generic Kernel from the mentioned APT sources, and
it failed miserably.  I made it crash within 20s of getting a desktop
just by moving the mouse :(

Do you want me to compile the vanilla patched Kernel with full debug on,
that may present something useful.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-05-16 Thread Leann Ogasawara
Care to test the Intrepid Ibex 8.10 kernel? It was most recently rebased
with the upstream 2.6.25 kernel and is currently available in the
following PPA:

https://edge.launchpad.net/~kernel-ppa/+archive

If you are not familiar with how to install packages from a PPA
basically do the following . . .

Create the file /etc/apt/sources.list.d/kernel-ppa.list to include the
following two lines:

deb http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main
deb-src http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main

Then run the command:  sudo apt-get update

You should then be able to install the linux-image-2.6.25 kernel
package.  After you've finished testing you can remove the kernel-
ppa.list file and run 'sudo apt-get update' once more.  Please let us
know your results.  Thanks.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-05-14 Thread Alex Zvoleff
I tried removing the psmouse module as mentioned above (disabling the
pointer stick and touchpad, but not my bluetooth mouse) and the problem
persists, even if I leave the module unloaded.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-05-13 Thread Alex Zvoleff
I still see this on 2.6.24-17. Every few minutes, particularly if I
leave the laptop for a few minutes and then come back to it, the mouse
will freeze. If I stop moving the mouse when it hangs, the system will
recover. If I continue to move the mouse after the system stops
responding, I get a kernel panic (caps-lock and num-lock flashing). I
have a Dell D620 with Intel 3945 wireless.

[  967.707207] psmouse.c: GlidePoint at isa0060/serio1/input0 lost 
synchronization, throwing 2 bytes away.
[  968.448015] psmouse.c: resync failed, issuing reconnect request
[  969.590795] input: PS/2 Mouse as /devices/virtual/input/input11
[  969.638546] input: AlpsPS/2 ALPS GlidePoint as 
/devices/platform/i8042/serio1/input/input12

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-30 Thread Dave Shaw
Still problematic, can get the laptop to crash within the first 10 mins
of operation on battery.  I've given up caring now as it seems nobody is
interested.  I was going to turn on full debug on the vanilla kernel,
but i'm just going to build 2.6.25 from source and be done with it.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-15 Thread Sven Thomsen
OK, seems to be fixed with updates somwhere around the last two days.

No problems since then I've worked 6+ hous in different scenarios (with
or without AC, with or without USB-Mouse).

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-15 Thread Dave Shaw
This may have been addressed, I just disconnected AC power out during a
meeting today (15/04/08), after an APT upgrade, and I have not seen any
psmouse issues or slowdowns.  Will keep an eye on this, preliminary
looks good though! :)

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-14 Thread Dave Shaw
This may not be a particularly meaty or precise resolution, but can you
guys not just compile psmouse into the Kernel instead of compiling it as
a module?  It doesn't seem like any Kernel devs are giving this the time
of day when I would imagine a large portion of laptops are effected by
this issue.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-09 Thread Leann Ogasawara
** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium
 Assignee: (unassigned) => Ubuntu Kernel Team (ubuntu-kernel-team)
   Status: Incomplete => Triaged

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-07 Thread Sven Thomsen
OK, I've tested some more. Doing "rmmod psmouse" and "modprobe psmouse"
fixes the problem temporarily.

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-07 Thread Sven Thomsen
Hi,

same Problem here, I'm using a Dell D420.

Greetings,

Sven

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-04-03 Thread Dave Shaw
I am finding this nearly impossible to send a screenshot, as it involves
changing from the GUI to the console just before the panic.  This also
effects the latest 2.6.24-14-generic Kernel.  Is there anything else I
can do from my end (perhaps recompile this Kernel with more debug on for
example)?

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-03-30 Thread Dave Shaw

** Attachment added: "/proc/version_signature output"
   http://launchpadlibrarian.net/12985368/version.log

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-03-30 Thread Dave Shaw
Thanks for the advice Leann.  I am out of the country at the moment so
don't have access to a digital camera.  I will post a picture of the
panic when I have it.

** Attachment added: "uname -a output"
   http://launchpadlibrarian.net/12985375/uname-a.log

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-03-30 Thread Dave Shaw

** Attachment added: "lspci -vvnn output"
   http://launchpadlibrarian.net/12985363/lspci-vvnn.log

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-03-30 Thread Dave Shaw

** Attachment added: "dmesg output"
   http://launchpadlibrarian.net/12985346/dmesg.log

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[Bug 207919] Re: [hardy]psmouse.c kernel panic

2008-03-28 Thread Leann Ogasawara
Hi Dave,

Would you be able to take a digital photo of the kernel panic you see?
Also, per the kernel team's bug policy, can you please attach the
following information.  Please be sure to attach each file as a separate
attachment.

* cat /proc/version_signature > version.log
* dmesg > dmesg.log
* sudo lspci -vvnn > lspci-vvnn.log

For more information regarding the kernel team bug policy, please refer
to https://wiki.ubuntu.com/KernelTeamBugPolicies .  Thanks again and we
appreciate your help and feedback.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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