[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2011-12-11 Thread Michael Nagel
I am not sure if this is the best way to handle this bug, but let's try:

I am going to close this bug, and should you experience this bug, please file a 
new report.
While it is the same symptom (webcam is detected, scanner not so) there seem to 
be varying underlying reasons, like permission problems (well known problem 
with sane) and missing drivers (other well known problem).

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = Invalid

** Changed in: simple-scan
   Status: New = Invalid

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Title:
  Simple scan can't see my printer (scanner), it just see my web cam.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-11-25 Thread Jan Bendtsen
Hi,

I can confirm Rodrigo Alvarez' post #16 with Ubuntu 10.10 (32 bit) and a
Brother DCP-165C. Printing works, but I could not get simple-scan, XSane
or Scanlite to work from the Applications menu or from the terminal.
Running simple-scan with sudo works like a charm, on the other hand.

Cheers
Jan

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-11-07 Thread Rodrigo Alvarez
Trying to scan using a cannon MP160 reports unable to connect to the
scanner.   If I run sudo simple-scan -d it works beautifully,
suggesting there are permission issues somewhere.   Below is the output
of the non-sudo attempt.  Please point me in the right direction as to
what permissions to change where.

** (simple-scan:8280): DEBUG: Starting Simple Scan 1.0.3, PID=8280
** (simple-scan:8280): DEBUG: Restoring window to 600x400 pixels
** (simple-scan:8280): DEBUG: sane_init () - SANE_STATUS_GOOD
** (simple-scan:8280): DEBUG: SANE version 1.0.20
** (simple-scan:8280): DEBUG: Requesting redetection of scan devices
** (simple-scan:8280): DEBUG: Processing request
** (simple-scan:8280): DEBUG: sane_get_devices () - SANE_STATUS_GOOD
** (simple-scan:8280): DEBUG: Device: name=pixma:04A91714 vendor=CANON 
model=Canon PIXMA MP160 type=multi-function peripheral
** (simple-scan:8280): DEBUG: Requesting scan at 300 dpi from device 
'pixma:04A91714'
** (simple-scan:8280): DEBUG: scanner_scan (pixma:04A91714, 300, SCAN_SINGLE)
** (simple-scan:8280): DEBUG: Processing request
** (simple-scan:8280): DEBUG: sane_open (pixma:04A91714) - 
SANE_STATUS_ACCESS_DENIED

** (simple-scan:8280): WARNING **: Unable to get open device: Access to
resource has been denied

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-10-21 Thread pererik87
regarding the right bug i have the same problem with my canon mp140

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-08-06 Thread rofc
I got the same error:

(simple-scan:5248): GdkPixbuf-CRITICAL **: gdk_pixbuf_new: assertion
`width  0' failed

** (simple-scan:5248): CRITICAL **: page_set_scan_area: assertion 
`page-priv-image != NULL' failed
** (simple-scan:5248): DEBUG: sane_read (1) - (SANE_STATUS_GOOD, 1)
Floating point exception

Then I tried: sudo simple-scan -d, and it worked! :)

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-06-24 Thread Ed Harcourt
I'm on 10.04 amd64

The printer/scanner is an HPLaserjet M2727nf

I can print but not scan.

Here's the output of simple-scan -d

** (simple-scan:1301): DEBUG: Starting Simple Scan 1.0.3, PID=1301
** (simple-scan:1301): DEBUG: Restoring window to 600x400 pixels
** (simple-scan:1301): DEBUG: sane_init () - SANE_STATUS_GOOD
** (simple-scan:1301): DEBUG: SANE version 1.0.20
** (simple-scan:1301): DEBUG: Requesting redetection of scan devices
** (simple-scan:1301): DEBUG: Processing request
** (simple-scan:1301): DEBUG: sane_get_devices () - SANE_STATUS_GOOD
** (simple-scan:1301): DEBUG: Device: 
name=hpaio:/net/HP_LaserJet_M2727nf_MFP?zc=NPI8F068C vendor=Hewlett-Packard 
model=HP_LaserJet_M2727nf_MFP type=all-in-one
** (simple-scan:1301): DEBUG: Requesting scan at 300 dpi from device 
'hpaio:/net/HP_LaserJet_M2727nf_MFP?zc=NPI8F068C'
** (simple-scan:1301): DEBUG: scanner_scan 
(hpaio:/net/HP_LaserJet_M2727nf_MFP?zc=NPI8F068C, 300, SCAN_SINGLE)
** (simple-scan:1301): DEBUG: Processing request
** (simple-scan:1301): DEBUG: sane_open 
(hpaio:/net/HP_LaserJet_M2727nf_MFP?zc=NPI8F068C) - SANE_STATUS_IO_ERROR

** (simple-scan:1301): WARNING **: Unable to get open device: Error
during device I/O

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-06-24 Thread Ed Harcourt
This might not have been the right bug - but anyway simple-scan was
complaining about a missing HP plugin. From hplip-gui there is an option
to in the device manager Install Required Plugin. This failed with
what looks like a permission problem. So I ran it from the command line

sudo hp-plugin

that seemed to succeed and I can scan now. However, from the hplip-gui
it still syas the plugin is missing, though it did seem to install from
the command line.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-06-24 Thread Ed Harcourt
Although it looks like scanning a photo works fine andgenerating jpg but
scanning text crashes simple-scan with the following bug


(simple-scan:5292): GdkPixbuf-CRITICAL **: gdk_pixbuf_new: assertion `width  
0' failed

** (simple-scan:5292): CRITICAL **: page_set_scan_area: assertion 
`page-priv-image != NULL' failed
Floating point exception

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-06-18 Thread John M
I am also experiencing this bug. I have a HP Officejet 6300 connected to
my router which I connect to via wifi.

** Attachment added: simple-scan -d.txt
   http://launchpadlibrarian.net/50571636/simple-scan%20-d.txt

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-06-18 Thread John M
I'm using lucid.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-14 Thread Robert Ancell
In all three cases please attach the output of simple-scan -d, this will
show the communication between simple-scan and your scanner.

Wes, the fact that scanimage -L does not show your scanner shows there
is a problem with your scanner drivers.  Could you please open a new bug
against sane-backends.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-14 Thread Wes
I have opened a new bug in sane-backends:

https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/563416

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-13 Thread Wes
I have an HP Pavilion dv5 with an integrated webcam. This issue affects
Karmic and Lucid beta2. I have a Lexmark x5650 that works perfectly on
another machine with Lucid beta2.

The preferences option in simple-scan only lists the webcam, not the
scanner. However, when I run sane-find-scanner, it does detect the
Lexmark with the following output:

found USB scanner (vendor=0x043d [Lexmark], product=0x013f [5600-6600
Series]) at libusb:002:007


** Also affects: simple-scan
   Importance: Undecided
   Status: New

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-13 Thread Wes
The other machine where scanning does work does not have an integrated
webcam.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-13 Thread Wes
Here's the output of other terminal commands that might be helpful:

lsusb

Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle 
(HCI mode)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 043d:013f Lexmark International, Inc. 
Bus 002 Device 002: ID 0424:2524 Standard Microsystems Corp. USB MultiSwitch Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. Mass Storage Device
Bus 001 Device 003: ID 0408:03ba Quanta Computer, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


ls -l /dev/bus/usb/*/*

crw-rw-r-- 1 root root 189,   0 2010-04-13 15:10 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189,   2 2010-04-13 15:10 /dev/bus/usb/001/003
crw-rw-r-- 1 root root 189,   3 2010-04-13 15:10 /dev/bus/usb/001/004
crw-rw-r-- 1 root root 189, 128 2010-04-13 15:10 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 2010-04-13 16:24 /dev/bus/usb/002/002
crw-rw-rw- 1 root root 189, 130 2010-04-13 16:46 /dev/bus/usb/002/003
crw-rw-r-- 1 root root 189, 256 2010-04-13 15:10 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 257 2010-04-13 15:10 /dev/bus/usb/003/002
crw-rw-r-- 1 root root 189, 384 2010-04-13 15:10 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 2010-04-13 15:10 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189, 640 2010-04-13 15:10 /dev/bus/usb/006/001

lpstat -v

device for 5600-6600-Series: usb://Lexmark/5600-6600%20Series


lpinfo -v

network lpd
direct scsi
network beh
network smb
network http
network ipp
network socket
direct hp
direct hpfax
direct usb://Lexmark/5600-6600%20Series?serial=20R1175KA539422interface=1


scanimage -L

device `v4l:/dev/video0' is a Noname HP Webcam virtual device

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-04-11 Thread Stephen Johnson
I don't know if this is the same problem but I have a Visioneer OneTouch
7300 which is available in the Preferences section of Simple Scan but
when I try to capture an image I get an error box that reads Failed to
Scan Unable to connect to scanner.

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-03-25 Thread arieugon

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/41941133/BootDmesg.txt

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/41941134/CurrentDmesg.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/41941135/Dependencies.txt

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/41941136/Lspci.txt

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/41941137/Lsusb.txt

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/41941138/ProcCpuinfo.txt

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/41941139/ProcInterrupts.txt

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/41941140/ProcModules.txt

** Attachment added: UdevDb.txt
   http://launchpadlibrarian.net/41941141/UdevDb.txt

** Attachment added: UdevLog.txt
   http://launchpadlibrarian.net/41941142/UdevLog.txt

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[Bug 546789] Re: Simple scan can't see my printer (scanner), it just see my web cam.

2010-03-25 Thread Robert Ancell
Hi arieugon,

The detection should be automatic, what scanner do you have?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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