[Bug 579665] Re: Overheating triggers shutdown
I've recently discovered that I can make my overheating laptop problem disappear. And this, in turn, solves the premature shut-down problem. I noticed that, if I close the lid of my laptop, it goes into suspend- mode. And the fan starts up correctly when I open the lid and continue working, even if the laptop wasn't warm when I initially shut the lid. So my new Start-Up routine is: 1. Boot up laptop and wait until the desktop is displayed. 2. Close laptop lid and wait approximately 10 seconds until the system goes into "suspend" mode (on my Acer, the light showing that the laptop is switched on changes from steady green to flashing red). 3. Open laptop lid, type password to come out of "suspend". And, hey presto, everything works ok with no overheating issues. This certainly works for me, I hope this simple procedure is of some assistance to others. Cheers, Tony B -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 579665] Re: Overheating triggers shutdown
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 579665] Re: Overheating triggers shutdown
Hello Leo
Thank you for your reply. Here is the output from the terminal:-
t...@tony-laptop ~ $ ( cd /proc/acpi/thermal_zone && \
> while :; do \
> > line="`date`:`grep temperature */* | awk '{ printf(\" %03d\", $2)
}'`"; \
> echo "$line"; \
> sleep 10; \
> done ) | tee LOG
Sat Jul 10 22:37:33 SAST 2010: 040
Sat Jul 10 22:37:43 SAST 2010: 040
Sat Jul 10 22:37:53 SAST 2010: 040
Sat Jul 10 22:38:04 SAST 2010: 040
Sat Jul 10 22:38:14 SAST 2010: 040
Sat Jul 10 22:38:24 SAST 2010: 040
Sat Jul 10 22:38:34 SAST 2010: 040
Sat Jul 10 22:38:44 SAST 2010: 040
Sat Jul 10 22:38:54 SAST 2010: 040
Sat Jul 10 22:39:04 SAST 2010: 040
Sat Jul 10 22:39:14 SAST 2010: 040
Sat Jul 10 22:39:24 SAST 2010: 040
Sat Jul 10 22:39:34 SAST 2010: 040
Sat Jul 10 22:39:44 SAST 2010: 040
Sat Jul 10 22:39:54 SAST 2010: 040
Sat Jul 10 22:40:04 SAST 2010: 040
Sat Jul 10 22:40:14 SAST 2010: 040
Sat Jul 10 22:40:24 SAST 2010: 040
Sat Jul 10 22:40:34 SAST 2010: 040
Sat Jul 10 22:40:44 SAST 2010: 040
Sat Jul 10 22:40:54 SAST 2010: 040
Sat Jul 10 22:41:04 SAST 2010: 040
Sat Jul 10 22:41:14 SAST 2010: 040
Sat Jul 10 22:41:24 SAST 2010: 040
Sat Jul 10 22:41:34 SAST 2010: 040
Sat Jul 10 22:41:44 SAST 2010: 040
Sat Jul 10 22:41:54 SAST 2010: 040
Sat Jul 10 22:42:04 SAST 2010: 040
Sat Jul 10 22:42:14 SAST 2010: 040
Sat Jul 10 22:42:24 SAST 2010: 040
Sat Jul 10 22:42:34 SAST 2010: 040
Sat Jul 10 22:42:44 SAST 2010: 040
Sat Jul 10 22:42:54 SAST 2010: 040
Sat Jul 10 22:43:04 SAST 2010: 040
Sat Jul 10 22:43:14 SAST 2010: 040
Sat Jul 10 22:43:24 SAST 2010: 040
Sat Jul 10 22:43:34 SAST 2010: 040
Sat Jul 10 22:43:44 SAST 2010: 040
Sat Jul 10 22:43:54 SAST 2010: 040
Sat Jul 10 22:44:04 SAST 2010: 040
Sat Jul 10 22:44:14 SAST 2010: 040
Sat Jul 10 22:44:24 SAST 2010: 040
Sat Jul 10 22:44:34 SAST 2010: 040
Sat Jul 10 22:44:44 SAST 2010: 040
Sat Jul 10 22:44:54 SAST 2010: 040
Sat Jul 10 22:45:04 SAST 2010: 040
Sat Jul 10 22:45:14 SAST 2010: 040
Sat Jul 10 22:45:24 SAST 2010: 040
Sat Jul 10 22:45:34 SAST 2010: 040
Sat Jul 10 22:45:44 SAST 2010: 040
Sat Jul 10 22:45:54 SAST 2010: 040
Sat Jul 10 22:46:04 SAST 2010: 040
Sat Jul 10 22:46:14 SAST 2010: 040
Sat Jul 10 22:46:24 SAST 2010: 040
Sat Jul 10 22:46:34 SAST 2010: 040
Sat Jul 10 22:46:44 SAST 2010: 040
Sat Jul 10 22:46:54 SAST 2010: 040
Sat Jul 10 22:47:04 SAST 2010: 040
Sat Jul 10 22:47:14 SAST 2010: 040
Sat Jul 10 22:47:24 SAST 2010: 040
Sat Jul 10 22:47:34 SAST 2010: 040
Sat Jul 10 22:47:44 SAST 2010: 040
Sat Jul 10 22:47:54 SAST 2010: 040
Sat Jul 10 22:48:04 SAST 2010: 040
Sat Jul 10 22:48:14 SAST 2010: 040
Sat Jul 10 22:48:24 SAST 2010: 040
Sat Jul 10 22:48:34 SAST 2010: 040
Sat Jul 10 22:48:44 SAST 2010: 040
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Sat Jul 10 22:49:04 SAST 2010: 040
Sat Jul 10 22:49:14 SAST 2010: 040
Sat Jul 10 22:49:24 SAST 2010: 040
Sat Jul 10 22:49:34 SAST 2010: 040
Sat Jul 10 22:49:44 SAST 2010: 040
Sat Jul 10 22:49:54 SAST 2010: 040
Sat Jul 10 22:50:04 SAST 2010: 040
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Sat Jul 10 22:50:24 SAST 2010: 040
Sat Jul 10 22:50:34 SAST 2010: 040
Sat Jul 10 22:50:44 SAST 2010: 040
Sat Jul 10 22:50:54 SAST 2010: 040
Sat Jul 10 22:51:05 SAST 2010: 040
Sat Jul 10 22:51:15 SAST 2010: 040
Sat Jul 10 22:51:25 SAST 2010: 040
Sat Jul 10 22:51:35 SAST 2010: 040
Sat Jul 10 22:51:45 SAST 2010: 040
Sat Jul 10 22:51:55 SAST 2010: 040
Sat Jul 10 22:52:05 SAST 2010: 040
Sat Jul 10 22:52:15 SAST 2010: 040
Sat Jul 10 22:52:25 SAST 2010: 040
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Sat Jul 10 22:55:25 SAST 2010: 040
Sat Jul 10 22:55:35 SAST 2010: 040
Sat Jul 10 22:55:45 SAST 2010: 040
Sat Jul 10 22:55:55 SAST 2010: 040
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Sat Jul 10 22:56:15 SAST 2010: 040
Sat Jul 10 22:56:25 SAST 2010: 040
Sat Jul 10 22:56:35 SAST 2010: 040
Sat Jul 10 22:56:45 SAST 2010: 040
Sat Jul 10 22:56:55 SAST 2010: 040
Sat Jul 10 22:57:05 SAST 2010: 040
Sat Jul 10 22:57:15 SAST 2010: 040
Sat Jul 10 22:57:25 SAST 2010: 040
Sat Jul 10 22:57:35 SAST 2010: 040
Sat Jul 10 22:57:45 SAST 2010: 040
Sat Jul 10 22:57:55 SAST 2010: 040
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Sat Jul 10 22:58:15 SAST 2010: 040
Sat Jul 10 22:58:25 SAST 2010: 040
Sat Jul 10 22:58:35 SAST 2010: 040
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Sat Jul 10 22:58:55 SAST 2010: 040
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[Bug 579665] Re: Overheating triggers shutdown
That's ok. Thanks a lot tonesbox. If you have doubts, don't be afraid to
ask.
Now please type this on your terminal:
( cd /proc/acpi/thermal_zone && \
while :; do \
line="`date`:`grep temperature */* | awk '{ printf(\" %03d\", $2) }'`"; \
echo "$line"; \
sleep 10; \
done ) | tee LOG
This will create a file called LOG with the temperatures of your machine
over time. And please attach that LOG file.
For your reference, you can take a look at
https://wiki.ubuntu.com/Kernel/Debugging/HighTemperatures
** Tags removed: needs-kernel-logs
--
Overheating triggers shutdown
https://bugs.launchpad.net/bugs/579665
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Re: [Bug 579665] Re: Overheating triggers shutdown
Hello Leo Thank you for your email. I'm not the most computer-literate person in the world, but this is the output from my terminal. I didn't really understand any of this, but I hope it helps. Thanks again for the help, Regards, Tony B > > > _ / You will probably marry after a very \ \ brief courtship. / -- \ ,__, \ (oo) (__))\ ||--|| * t...@tony-laptop ~ $ apport-collect 579665 The program 'apport-collect' is currently not installed. You can install it > by typing: sudo apt-get install apport t...@tony-laptop ~ $ sudo apt-get install apport [sudo] password for tony: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer > required: libgpepimc0 libeventdb2 gpe-icons gpe-announce libsoundgen0 > libgpeschedule0 libtododb0 libhandoff0 libgpewidget1 libmimedir-gnome0.4 libxsettings-client0 libgpevtype1 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: apport-symptoms python-apport Suggested packages: apport-gtk apport-kde The following NEW packages will be installed apport apport-symptoms python-apport 0 upgraded, 3 newly installed, 0 to remove and 10 not upgraded. Need to get 162kB of archives. After this operation, 2,843kB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! python-apport apport apport-symptoms Authentication warning overridden. Get: 1 http://archive.ubuntu.com/ubuntu/ lucid/main python-apport > 1.13.3-0ubuntu2 [97.8kB] Get: 2 http://archive.ubuntu.com/ubuntu/ lucid/main apport 1.13.3-0ubuntu2 > [54.8kB] Get: 3 http://archive.ubuntu.com/ubuntu/ lucid/main apport-symptoms 0.9 > [9,378B] Fetched 162kB in 6s (24.2kB/s) > Selecting previously deselected package python-apport. (Reading database ... 112453 files and directories currently installed.) Unpacking python-apport (from .../python-apport_1.13.3-0ubuntu2_all.deb) ... Selecting previously deselected package apport. Unpacking apport (from .../apport_1.13.3-0ubuntu2_all.deb) ... Selecting previously deselected package apport-symptoms. Unpacking apport-symptoms (from .../apport-symptoms_0.9_all.deb) ... Processing triggers for man-db ... Processing triggers for hicolor-icon-theme ... Processing triggers for shared-mime-info ... Processing triggers for ureadahead ... ureadahead will be reprofiled on next reboot Setting up python-apport (1.13.3-0ubuntu2) ... > Setting up apport-symptoms (0.9) ... Processing triggers for python-central ... Setting up apport (1.13.3-0ubuntu2) ... start: Job failed to start > Processing triggers for python-central ... t...@tony-laptop ~ $ apport-collect 579665 The authorization page: ( > https://edge.launchpad.net/+authorize-token?oauth_token=13930RtJwZjQgShmbTt2&allow_permission=WRITE_PRIVATE > ) should be opening in your browser. After you have authorized this program to access Launchpad on your behalf you should come back here and press to finish the authentication process. Created new window in existing browser session. > > > *** Collecting problem information > The collected information can be sent to the developers to improve the application. This might take a few minutes. . *** > As part of the bug reporting process, you'll be asked a series of questions > to help provide a more descriptive bug report. Please answer the following > questions to the best of your ability. Afterwards, a browser will be opened > to finish filing this as a bug in the Launchpad bug tracking system. > Press any key to continue... . *** How would you categorize this issue? > > Choices: 1: Audio 2: Filesystem 3: Graphics 4: Kernel Config 5: Networking 6: Hibernate/Resume 7: Suspend/Resume 8: Other 9: I don't know C: Cancel Please choose (1/2/3/4/5/6/7/8/9/C):4 > *** A bug is considered a regression if the issue did not exist on a > previous kernel. Is this a regression? > > What would you like to do? Your options are: Y: Yes N: No C: Cancel Please choose (Y/N/C):y > *** How would you describe the regression? > > Choices: 1: regression-release - A regression in a new stable release. 2: regression-potential - A bug discovered in the development release that > was not present in the stable release. 3: regression-update - A regression introduced by an updated package in > the stable release. 4: regression-proposed - A regression introduced by a package in -proposed > . 5: I don't know. C: Cancel Please choose (1/2/3/4/5/C):1 > *** > After apport finishes collecting debug information, please note the most > recent kernel version where this was not an issue when filling out the bug > report. > Press any k
[Bug 579665] Re: Overheating triggers shutdown
apport information ** Tags added: apport-collected ** Description changed: Dear Ubuntu people, I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of these systems were installed on a partition. Previously, I used Ubuntu 9.04 without problem, but this was NOT installed on a partition. My laptop came with Windows Vista pre-installed: I do NOT experience this problem when running Vista. (1) After a few minutes from a "cold" start, my laptop overheats and automatically shuts down. The "Core Temperature Sensor" indicates that it shuts down at 100 deg C. Other temperature sensors do not report any abnormalities. (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp quickly drops to approx 45 deg C, and I can run my laptop all day without any problems. (3) If I fail to re-boot immediately, or if I restart my computer before the sensor indicates at least 95 deg C, the computer will again suddenly shut down within only a few minutes due to overheating. My laptop is an Acer Aspire 5315, but I've seen lots of posts on various forums. Toshiba computers seem also prone to this problem when running Ubuntu - and I have noted that Acer computers use Toshiba fans. Everything I've read follows the same trend: (a) it seems that, when everything is cold or only warm, Ubuntu fails to instruct the fan to run, so it doesn't. (b) if the computer is already hot when it's switched on, the fan works perfectly. Presumably the computer has a separate thermostat to control this, since we know that Ubuntu isn't switching it on. I'm sure this has been reported millions of times before. It is a major problem, and certainly one which prevents people recommending Ubuntu to others. Thanks & regards, Tony + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. + AplayDevices: + List of PLAYBACK Hardware Devices + card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog] +Subdevices: 1/1 +Subdevice #0: subdevice #0 + Architecture: i386 + ArecordDevices: + List of CAPTURE Hardware Devices + card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog] +Subdevices: 1/1 +Subdevice #0: subdevice #0 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: tony 1552 F pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0x5830 irq 22' +Mixer name : 'Realtek ALC268' +Components : 'HDA:10ec0268,10250136,0013 HDA:11c11040,10250136,00100200' +Controls : 11 +Simple ctrls : 8 + DistroRelease: LinuxMint 9 + HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f + InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1) + MachineType: Acer Aspire 5315 + Package: linux (not installed) + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash + ProcEnviron: + LANGUAGE=en_GB:en_ZA:en + LANG=en_ZA.utf8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2 + Regression: Yes + RelatedPackageVersions: linux-firmware 1.34 + Reproducible: Yes + Tags: isadora kconfig regression-release needs-upstream-testing + Uname: Linux 2.6.32-21-generic i686 + UnreportableReason: This is not a genuine LinuxMint package + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 01/31/2008 + dmi.bios.vendor: Acer + dmi.bios.version: V1.29 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: Acadia + dmi.board.vendor: Acer + dmi.board.version: V1.29 + dmi.chassis.type: 1 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.29 + dmi.modalias: dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29: + dmi.product.name: Aspire 5315 + dmi.product.version: V1.29 + dmi.sys.vendor: Acer ** Attachment added: "AlsaDevices.txt" http://launchpadlibrarian.net/51536559/AlsaDevices.txt -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 579665] Re: Overheating triggers shutdown
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information. Please run the following command which will attach necessary information: apport-collect 579665 Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python- launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance! ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: kernel-therm needs-kernel-logs -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 579665] Re: Overheating triggers shutdown
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux. When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Package changed: ubuntu => linux (Ubuntu) -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 579665] Re: Overheating triggers shutdown
Thanks very much, madbiologist. I've been told about a BIOS update before, but I've also been warned that it could totally stuff up my computer. In this part of the world, the electricity supply is very iffy at the best of times, which I understand would make me more vulnerable to a problem during a BIOS upgrade. I don't wish to gamble on this basis -- I can think of better things to spend my old age pension on (like food). But thanks again for the thought. On 13 May 2010 07:02, madbiologist wrote: > At least one user with this particular laptop solved this problem with a > BIOS update. > > -- > Overheating triggers shutdown > https://bugs.launchpad.net/bugs/579665 > You received this bug notification because you are a direct subscriber > of the bug. > > Status in NULL Project: Invalid > Status in Ubuntu: New > > Bug description: > Dear Ubuntu people, > > I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of > these systems were installed on a partition. > Previously, I used Ubuntu 9.04 without problem, but this was NOT installed > on a partition. > My laptop came with Windows Vista pre-installed: I do NOT experience this > problem when running Vista. > > (1) After a few minutes from a "cold" start, my laptop overheats and > automatically shuts down. The "Core Temperature Sensor" indicates that it > shuts down at 100 deg C. Other temperature sensors do not report any > abnormalities. > (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp > quickly drops to approx 45 deg C, and I can run my laptop all day without > any problems. > (3) If I fail to re-boot immediately, or if I restart my computer before > the sensor indicates at least 95 deg C, the computer will again suddenly > shut down within only a few minutes due to overheating. > > My laptop is an Acer Aspire 5315, but I've seen lots of posts on various > forums. Toshiba computers seem also prone to this problem when running > Ubuntu - and I have noted that Acer computers use Toshiba fans. > > Everything I've read follows the same trend: > (a) it seems that, when everything is cold or only warm, Ubuntu fails to > instruct the fan to run, so it doesn't. > (b) if the computer is already hot when it's switched on, the fan works > perfectly. Presumably the computer has a separate thermostat to control > this, since we know that Ubuntu isn't switching it on. > > I'm sure this has been reported millions of times before. It is a major > problem, and certainly one which prevents people recommending Ubuntu to > others. > > Thanks & regards, > Tony > > To unsubscribe from this bug, go to: > https://bugs.launchpad.net/null/+bug/579665/+subscribe > -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 579665] Re: Overheating triggers shutdown
At least one user with this particular laptop solved this problem with a BIOS update. -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 579665] Re: Overheating triggers shutdown
** Project changed: launchpad => null ** Changed in: null Status: New => Invalid ** Also affects: ubuntu Importance: Undecided Status: New -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
