[Bug 876386] Re: Touchpad incorrectly detected

2011-10-24 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Status: Incomplete = Invalid

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Title:
  Touchpad incorrectly detected

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-22 Thread Barry Drake
SOLVED!!  There is an intermittent connection on the touchpad circuitry.
When the bottom of the casing is removed, the touchpad works just fine
with the current kernel.  Sorry for all the trouble you o went to on
this one.  There is clearly no problem on this netbook with Ubuntu.

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-18 Thread Barry Drake
Is there any possibility that this could be a hardware fault?  Anyhow,
when you get back I'll try whatever you send me.  I'm in Nottingham UK -
if you are close to there I could bring the machine.

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
Attachment added - dmesg output

** Attachment added: dmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2553418/+files/dmesg.txt

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  Touchpad incorrectly detected

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
** Attachment added: Xorg.0.log
   https://bugs.launchpad.net/bugs/876386/+attachment/2553388/+files/Xorg.0.log

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
Attachment added output from evtest

** Attachment added: evtest.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2553424/+files/evtest.txt

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  Touchpad incorrectly detected

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
This is the output from cat /proc/bus/input/devices when the pad was
working

** Attachment added: when_working_devices.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2553430/+files/when_working_devices.txt

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
This is the output from cat /proc/bus/input/devices after pad stopped
working

** Attachment added: not_working_devices.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2553431/+files/not_working_devices.txt

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Brad Figg
** Changed in: linux (Ubuntu)
   Status: New = Confirmed

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  It
will allow additional upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release
candidate kernel versus the daily build.  Once you've tested the
upstream kernel, please remove the 'needs-upstream-testing' tag. This
can be done by clicking on the yellow pencil icon next to the tag
located at the bottom of the bug description and deleting the 'needs-
upstream-testing' text. Please let us know your results.

Thanks in advance.


** Tags added: needs-upstream-testing

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Re: [Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
On 17/10/11 15:46, Joseph Salisbury wrote:
 Would it be possible for you to test the latest upstream kernel?
I've downloaded and installed : 
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/linux-image-3.1.0-997-generic_3.1.0-997.201108301803_i386.deb
  
Unfortunately, it doesn't fix my problem.  I wonder if I got the kernel 
you wanted me to try?  The links I tried to follow on the page you got 
me to mostly don't work, so I went to the archive.  If I got the wrong 
kernel, maybe you could point me to the right one please.

Regards,Barry.
-- Barry Drake is a member of the the Ubuntu Advertising team. 
http://ubuntuadverts.org/

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
I've downloaded and installed a kernel from : http://kernel.ubuntu.com
/~kernel-ppa/mainline/drm-intel-next/current/linux-
image-3.1.0-997-generic_3.1.0-997.201108301803_i386.deb  Unfortunately,
it doesn't fix my problem.

I wonder if I got the kernel you wanted me to try?  The links I tried to
follow on the page you got me to mostly don't work, so I went to the
archive.  If I got the wrong kernel, maybe you could point me to the
right one please.   I'm more than happy to spend time on this one.

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Seth Forshee
After you test the latest upstream kernel, I'd also appreciate it if you
could download the package from the following link:

  http://people.canonical.com/~sforshee/psmouse-elantech-debug/v0.1
/psmouse-elantech-debug-dkms_0.1_all.deb

After downloading, you can install it either by double-clicking on the
downloaded file or else by opening a terminal and running 'sudo dpkg -i
psmouse-elantech-debug-dkms_0.1_all.deb' from the directory where you
downloaded the file. This will install a new version of the mouse driver
with extra debug information enabled. To begin using the new driver you
need to run 'sudo modprobe -r psmouse; sudo modprobe psmouse' in a
terminal. It will also be used when you reboot the computer.

I want you to capture two traces when using the new driver, one when it
is working properly and one when it isn't. When it is working run 'dmesg
 dmesg-working.txt' in a terminal, and when it isn't run 'dmesg 
dmesg-nonworking.txt'. Then please attach dmesg-working.txt and dmesg-
nonworking.txt to this bug.

One thing to note -- if you have this package installed when testing the
upstream kernel it will probably use the debug driver in preference to
the one included in the upstream kernel package. This is not useful, so
please test the upstream kernel before installing the debug driver
package.

Thanks!

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Seth Forshee
Barry: That should be good enough, although the build in
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.1-rc9-oneiric/ would
have been fine (you don't need the bleeding-edge Intel graphics stuff
that's in the one you actually tested, which could be unstable). Please
go ahead and collect the dumps I requested with the test driver, using
the stock Ubuntu kernel. You can go ahead and uninstall the mainline
build you tested. Thanks!

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
Here's the dmesg output with it not working - I absolutely can't get it
to work any more so I can't give you a dmesg output for that.  Sorry.

** Attachment added: dmesg_nonworking.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2554532/+files/dmesg_nonworking.txt

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Seth Forshee
Barry: Have you tried powering off the machine and removing the battery
for 30 seconds or so? It may get it working or it may not, but it's
worth a try.

Can you also collect the nonworking dump again with the driver linked to
below? I added some additional debugging that may be helpful. Thanks!

http://people.canonical.com/~sforshee/psmouse-elantech-debug/v0.2
/psmouse-elantech-debug-dkms_0.2_all.deb

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
Yes - the first thing I tried was removing the battery.  I've done that
each time I tried anything new.  I've attached a further dump with the
debug module 0.2 BUT I'd already removed the kernel and am now running
3.0.0-12  Your module did build and install OK and modprobe with a -v
parameter shows no errors.  If you want another test with a different
kernel just point me to it.  Thanks.

** Attachment added: dmesg_nonworking.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/876386/+attachment/2555281/+files/dmesg_nonworking.txt

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Barry Drake
The kernel upgrade and downgrade has killed the wi-fi both internal and
an external dongle, so tomorrow I'm going to re-install 11.10 with
whtever kernel you want me to have.  I've save the psmouse module v0.2
on a pendrive, so can easily pop it back and re-try.

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[Bug 876386] Re: Touchpad incorrectly detected

2011-10-17 Thread Seth Forshee
The log is showing that the magic knock for detecting elantech
touchpads is failing. I have some ideas of what to try next, but I'll be
away until next week and won't be able to get you a new driver to test
until then.

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