Launchpad bug retesting

2008-03-20 Thread Sitsofe Wheeler
Many bugs reported turn out to be hit and run reports where something
is filed and never followed up. As such it is good that bugs are
aggressively closed where possibly to prevent launchpad cluttering up.
Unfortunately there are scenarios where this becomes problematic.

These days I see people romping through launchpad asking for bugs to be
retested on pre-releases of Ubuntu (which may be months away from their
final release). These bugs are stuffed into a Incomplete state and then
one month later closed (due to lack of response) before the final
release of Ubuntu is ever released. Sometimes these are bugs with very
thorough descriptions which are reproducible all the time so there is
nothing stopping the launchpad gardener checking the problem.

A flip side of this is that sometimes a bug is reported and again at
some point before the next major release a request for testing is put
out. The reporter goes away, tries the pre-release and tests the bug and
reports back. Then another request to test another pre-release comes up
because maybe it's been fixed but without any firm reason for this
other than a minor point release change. Thus the bug is turned into a
game of how many pre-releases the reporter can keep up with.

The problem with all these requests for retesting is that the more bugs
someone files the more retests they will be asked to do thus punishing
those who file real bugs that are not resolved. In order to keep
bugs.launchpad.net manageable perhaps collateral damage is inevitable
but if you are expecting people to be repeatedly testing things every
month (or see their bug closed) then it would be nice if this was stated
up front.

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Got Hardy? With Sound?

2008-03-20 Thread Scott (angrykeyboarder)
I've been unsuccessful in getting sound working, despite lots of tweaking.

I've had the same problem with other recent distros using PulseAudio as 
well.

I do note though, that the others include the PulseAudio controls by 
default where Hardy does not. They *are* in the archive though and I 
installed them, giving one access to the PulseAudio specific controls.

However, just like with the other guys I still can't get sound working 
at all.

In fact, right now about the only distro I *can* get sound working in is 
Knoppix 5.1 (but that's a year old).

I wonder if this is a kernel issue?

But I digress...


-- 
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http://angrykeyboarder.com
I've never used an OS I didn't (dis)like.
I'm angrykeyboarder™ and I approved this message.



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Re: Launchpad bug retesting

2008-03-20 Thread Jonathan Jesse
On Thu, Mar 20, 2008 at 5:00 AM, Sitsofe Wheeler [EMAIL PROTECTED] wrote:

 Many bugs reported turn out to be hit and run reports where something
 is filed and never followed up. As such it is good that bugs are
 aggressively closed where possibly to prevent launchpad cluttering up.
 Unfortunately there are scenarios where this becomes problematic.

 These days I see people romping through launchpad asking for bugs to be
 retested on pre-releases of Ubuntu (which may be months away from their
 final release). These bugs are stuffed into a Incomplete state and then
 one month later closed (due to lack of response) before the final
 release of Ubuntu is ever released. Sometimes these are bugs with very
 thorough descriptions which are reproducible all the time so there is
 nothing stopping the launchpad gardener checking the problem.

 A flip side of this is that sometimes a bug is reported and again at
 some point before the next major release a request for testing is put
 out. The reporter goes away, tries the pre-release and tests the bug and
 reports back. Then another request to test another pre-release comes up
 because maybe it's been fixed but without any firm reason for this
 other than a minor point release change. Thus the bug is turned into a
 game of how many pre-releases the reporter can keep up with.

 The problem with all these requests for retesting is that the more bugs
 someone files the more retests they will be asked to do thus punishing
 those who file real bugs that are not resolved. In order to keep
 bugs.launchpad.net manageable perhaps collateral damage is inevitable
 but if you are expecting people to be repeatedly testing things every
 month (or see their bug closed) then it would be nice if this was stated
 up front.

 --
 Sitsofe | http://sucs.org/~sits/



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Good morning,

How would you suggest doing this instead?  I am one of those that is combing
launchpad for bugs that have not been reported or updated for a long time.
I try to reproduce the bugs on my own system or vm which I try to run the
development branch. If I am unable to reproduce it myself, I always ask the
user to try and reproduce it as well.
So how would you suggest dealing with those bugs instead of asking the end
user to deal with it?

Jonathan
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Re: Launchpad bug retesting

2008-03-20 Thread Cody A.W. Somerville
On 3/20/08, Jonathan Jesse [EMAIL PROTECTED] wrote:

snip

 Good morning,

 How would you suggest doing this instead?  I am one of those that is combing
 launchpad for bugs that have not been reported or updated for a long time.
 I try to reproduce the bugs on my own system or vm which I try to run the
 development branch. If I am unable to reproduce it myself, I always ask the
 user to try and reproduce it as well.
 So how would you suggest dealing with those bugs instead of asking the end
 user to deal with it?

 Jonathan

They've already produced the bug if they've reported it. It is
obviously important to ask if it is reproducible every time but the
more critical information is determining _how_ to reproduce it. If you
can't reproduce it on the version they're using, then obviously you
can't assume it is fixed on the development release because you can't
reproduce it there. Although, I imagine it would be safe to close the
bug or ask for them to try and reproduce it if the version of Ubuntu
that the bug occurred on is no longer supported and you can't
reproduce the bug in a version that is supported. So, although you
test, I don't think a lot of people do.

Goals are important here. I don't think the goal should be to close as
many bugs as possible. I believe the goal is to have as many bugs
triaged _correctly_ so that they can be dealt with effectively.

Thanks,

Cody

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Re: Launchpad bug retesting

2008-03-20 Thread Stephan Hermann
Hi Cody,

Cody A.W. Somerville wrote:
 On 3/20/08, Jonathan Jesse [EMAIL PROTECTED] wrote:

 snip

   
 Good morning,

 How would you suggest doing this instead?  I am one of those that is combing
 launchpad for bugs that have not been reported or updated for a long time.
 I try to reproduce the bugs on my own system or vm which I try to run the
 development branch. If I am unable to reproduce it myself, I always ask the
 user to try and reproduce it as well.
 So how would you suggest dealing with those bugs instead of asking the end
 user to deal with it?

 Jonathan
 

 They've already produced the bug if they've reported it. It is
 obviously important to ask if it is reproducible every time but the
 more critical information is determining _how_ to reproduce it. If you
 can't reproduce it on the version they're using, then obviously you
 can't assume it is fixed on the development release because you can't
 reproduce it there. Although, I imagine it would be safe to close the
 bug or ask for them to try and reproduce it if the version of Ubuntu
 that the bug occurred on is no longer supported and you can't
 reproduce the bug in a version that is supported. So, although you
 test, I don't think a lot of people do.

 Goals are important here. I don't think the goal should be to close as
 many bugs as possible. I believe the goal is to have as many bugs
 triaged _correctly_ so that they can be dealt with effectively.

   

Well sounds good...but where are the people who are doing the bugfixes?


we can test, reproduce etc. Having for every bug a patch handy and an 
SRU is a lot of paperwork, and those uploads to -proposed won't even 
show up in -updates,
when there is no one who is testing.

So, especially for the voluntary part of Ubuntu, it's quite important 
for the guy/gal who is working on the package, if the bug still exists 
in the latest devel release...so he/she can decide to actually work on 
an SRU or to just go on or to fix it in latest devel release.

The problem here is, as it's always, human-power :)

\sh

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Re: Got Hardy? With Sound?

2008-03-20 Thread Stefan Potyra
Hi,

Am Thursday 20 März 2008 13:33:50 schrieb Scott (angrykeyboarder):
 I've been unsuccessful in getting sound working, despite lots of tweaking.

 I've had the same problem with other recent distros using PulseAudio as
 well.

[..]

 In fact, right now about the only distro I *can* get sound working in is
 Knoppix 5.1 (but that's a year old).

 I wonder if this is a kernel issue?

did you try sound with anything else but pulseaudio (e.g. running speaker-test 
to check alsa?)

Also, please report bugs to launchpad, thanks!

Cheers,
Stefan.


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