Re: [ubuntu-uk] Unity testing

2012-04-09 Thread alan c
On 08/04/12 20:03, Norman Silverstone wrote:
  snip 
 
 I think we all ought to shout at the gimp folk.  Gimp is an incredibly 
 capable program, and it is also the least intuitive and least workable 
 that I have ever seen!  If the Gimp folk wanted to sell it for cash, 
 there would be no chance!  It seems to me that FOSS developers never 
 talk to potential (non-geek) users.  It's high time ordinary folk like 
 us (folk who use and don't develop) got ourselves a voice.
 
 Once upon a time ordinary folk did have a voice which was welcomed. I
 know because I was one of them. I was one of the first non-technical
 users of Ubuntu and was used as a bit of a guinea-pig by one of my sons
 who worked for Canonical. It was all very new to me and I found and
 filed bugs. But, as Canonical became more complex and diverse, so the
 sort of help which users like me could give appeared to be of less and
 less use to developers.  

When the other people in your street start using Ubuntu they will be
novices, and it is interesting to see that systematic testing is
slanted in that direction.
Canonical take user testing seriously and this is done in a systematic
and documented way. (This does not mean of course that one's own
tastes are catered for)

A bunch of links I have just found
http://design.canonical.com/2012/03/about-usability-testing-recruiting/
https://lists.launchpad.net/unity-design/msg07682.html
http://www.omgubuntu.co.uk/2011/11/user-testing-of-unity-reveals-some-surprising-results/
http://design.canonical.com/2012/02/the-unity-design-process-and-how-you-can-play-a-part-in-it/
http://design.canonical.com/2011/04/unity-benchmark-usability-april-2011/
http://design.canonical.com/2010/11/usability-testing-of-unity/
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Re: [ubuntu-uk] Unity testing

2012-04-09 Thread Byte Soup
 We're collating this round of testing at 07:00 UTC on Monday but if
 you do find any bugs over the next few weeks, do please let us know.

 Cheers,
 - --
 Alan Pope

I run as many of the test I could. I installed a spare drive into a Dell
latitude D610 laptop and installed from DVD. I have run all previous
versions of Ubuntu on this machine since 8.04 and its always seen my
wireless card and compiz has always worked ok.

I know its not a powerful machine by a long shot but it seemed to be
running real slow. It turns out compiz kept crashing which meant the
desktop would freeze up completely. I had to drop to the console and kill X
and checkbox to restart. I got cheesed off after a while so skipped the
last bunch of tests.

So my question is, when compiz dies is it expected the desktop just
freezes? In gnome on my work machine which still runs 10.04 all windows
clutter onto one workspace and at least you can get a terminal and issue
the compiz --replace command to rescue your desktop, and save any work.

I did get a error pop up when compiz died but it said something along the
lines that its not a core ubuntu component and so I couldn't submit a error
report.

Do I just submit a separate manual bug for the desktop issue?

Cheers

Mark
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[ubuntu-uk] Worrying article

2012-04-09 Thread Bill Baker
This has appeared on Linux Today site:

Should you be worried about Ubuntu Desktop's privacy settings?
LinuxBSDos: I hope that I am wrong, but your new Ubuntu system could be
used to spy on you.

http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB

Should someone [in a position to do be authoritative on the reply]
actually respond or reply to the article I wonder?
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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Simon Greenwood
On 9 April 2012 09:24, Bill Baker boo...@gmail.com wrote:

 This has appeared on Linux Today site:

 Should you be worried about Ubuntu Desktop's privacy settings?
 LinuxBSDos: I hope that I am wrong, but your new Ubuntu system could be
 used to spy on you.

 http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB

 Should someone [in a position to do be authoritative on the reply]
 actually respond or reply to the article I wonder?
 --


There is a point about the Ubuntu OS privacy policy being available
somewhere as it doesn't seem to be immediately obvious, but the Privacy
Control Panel is exactly the opposite of what the author seems to think it
is, being what is currently known as Activity Log Manager actually finding
a place in the standard installation. Activity Log Manager controls what
Zeitgeist, the subsystem that monitors your activity and converts it into
suggested activities and files on the Dash, shows you. The writer either
didn't understand that or chose not to.

s/
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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Alan Bell

On 09/04/12 09:24, Bill Baker wrote:

This has appeared on Linux Today site:

Should you be worried about Ubuntu Desktop's privacy settings?
LinuxBSDos: I hope that I am wrong, but your new Ubuntu system could be
used to spy on you.

http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB

Should someone [in a position to do be authoritative on the reply]
actually respond or reply to the article I wonder?
That whole article appears to be a journalist saying I have no idea 
what this stuff is. This is a bit sad as the journalist in question 
could have actually done some finding out, and then explained to the 
readership what it was rather than publishing a content free article.


Ubuntu has something in it called zeitgeist. This tracks lots of stuff 
you do with the objective of making the computer better able to 
anticipate what you are going to do next and be more helpful about it. 
Quite a lot of applications in the file menu show recently used files. 
This is tracking you, but most rational people don't see it that way. 
The privacy control now allows you to control this kind of thing - and 
opt out. You should not be worried that there are privacy controls 
available. You should be worried about operating systems and devices 
that *don't* have privacy controls built in.
In terms of stuff submitted to Canonical, this is crash traces that get 
automatically added to bugs (Windows has a submit to Microsoft button 
when things crash - but in that case it vanishes inside Redmond never to 
be seen again rather than on a public bug report you can view yourself)


Alan

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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Bill Baker
On Mon, 2012-04-09 at 10:29 +0100, Alan Bell wrote:
 On 09/04/12 09:24, Bill Baker wrote:
  This has appeared on Linux Today site:
 
  Should you be worried about Ubuntu Desktop's privacy settings?
  LinuxBSDos: I hope that I am wrong, but your new Ubuntu system could be
  used to spy on you.
 
  http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB
 
  Should someone [in a position to do be authoritative on the reply]
  actually respond or reply to the article I wonder?

 That whole article appears to be a journalist saying I have no idea 
 what this stuff is. This is a bit sad as the journalist in question 
 could have actually done some finding out, and then explained to the 
 readership what it was rather than publishing a content free article.
 
 Ubuntu has something in it called zeitgeist. This tracks lots of stuff 
 you do with the objective of making the computer better able to 
 anticipate what you are going to do next and be more helpful about it. 
 Quite a lot of applications in the file menu show recently used files. 
 This is tracking you, but most rational people don't see it that way. 
 The privacy control now allows you to control this kind of thing - and 
 opt out. You should not be worried that there are privacy controls 
 available. You should be worried about operating systems and devices 
 that *don't* have privacy controls built in.
 In terms of stuff submitted to Canonical, this is crash traces that get 
 automatically added to bugs (Windows has a submit to Microsoft button 
 when things crash - but in that case it vanishes inside Redmond never to 
 be seen again rather than on a public bug report you can view yourself)
 
 Alan
 
 -- 

THIS [the above from Alan] is *exactly* the reply the informationally
disadvantaged article /or author I had in mind.

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Re: [ubuntu-uk] Unity testing

2012-04-09 Thread Norman Silverstone
 snip 
 
 That's a shame. I'd be interested in knowing exactly which test it was
 and we can fix the text description pretty easily for future tests.

For example I am asked to run gedit. No problem, I go to Applications,
Accessories and select Text Editor. Problem, there is no heading
Applications. I could of course select a terminal and type gedit and
press enter - problem where do I find a terminal. I move on and I am
asked to run nautilus. As far as I am concerned nautilus is or was a
submarine.

 Checkbox does have the option to skip this test which enables you to
 move onto a test which you understand or can perform.

When I first saw the email about testing I thought it was a great idea.
At my age time is not a problem and so I could start to learn about the
latest version of Ubuntu and, at the same time, return something to help
the developers. My fear now is that if I continue with more tests I may
produce misleading data causing the developers more hindrance than help.

Norman



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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Steve
On Mon, 09 Apr 2012 10:29:02 +0100
Alan Bell alanb...@ubuntu.com wrote:

 On 09/04/12 09:24, Bill Baker wrote:
  This has appeared on Linux Today site:
 
  Should you be worried about Ubuntu Desktop's privacy settings?
  LinuxBSDos: I hope that I am wrong, but your new Ubuntu system could be
  used to spy on you.
 
  http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB
 
  Should someone [in a position to do be authoritative on the reply]
  actually respond or reply to the article I wonder?
 That whole article appears to be a journalist saying I have no idea 
 what this stuff is. This is a bit sad as the journalist in question 
 could have actually done some finding out, and then explained to the 
 readership what it was rather than publishing a content free article.
 

The problem is not with the journalist but, Ubuntu.  The explanations as to 
what is going on with these settings can best be described as vague.  Until 
Alan's explanation I wasn't sure what they're for.  I've submitted a bug 
#977106 to LP if people would like to add to it.


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Re: [ubuntu-uk] Unity testing

2012-04-09 Thread Barry Drake

On 08/04/12 20:41, Alan Pope wrote:
Interesting feedback Barry. I certainly didn't expect this, but then I 
naïvely expected people on this list to have taken a look at 12.04 
previously, and be familiar with the basics. Thanks for highlighting this.


Maybe a bit of over-reaction on my part.  But I've spent the last couple 
of years moving ordinary non-computer literate Windows folk over to 
Ubuntu.  My wife, my sister various friends etc.  My sister's 
stepdaughter was horrified - 'Linux is for geeks ...'  Then she took a 
look at it and realised that Ubuntu is very user-friendly.  For her many 
sins, she now works for Spec-Savers   need I say more 


The thing is, I've trained myself to think like a non-geek who is 
familiar with Microsoft Windows, and is now using Ubuntu.  Thinking in 
that way rules out words like 'panel', 'dash', 'launcher' and many many 
more as well as program names such as nautilus.  If my friend Heidi 
phones, I'm not going to say 'Open the dash ...  ' but rather, left 
click on the top icon on the column on the left of your screen, then 
left click the icon at the bottom that looks a bit like a ruler and two 
candles'  (what on earth the apps icon is supposed to be is quite beyond 
me   ).  And by the way, isn't a 'window' something for looking out 
of?  Get the drift?  If we keep checking ourselves, we'll be amazed how 
much geek-speak we use.


Having said all that, just as soon as my Raspberry Pi arrives, I'm going 
to be in the local school trying to make sure that the next generation 
gets kick-started in real computer literacy just as my son and I were 
with the Sinclair ZX81  .  ah, those were the days.


Kind regards,Barry.

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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread paul sutton
On 09/04/12 10:20, Simon Greenwood wrote:


 On 9 April 2012 09:24, Bill Baker boo...@gmail.com
 mailto:boo...@gmail.com wrote:

 This has appeared on Linux Today site:

 Should you be worried about Ubuntu Desktop's privacy settings?
 LinuxBSDos: I hope that I am wrong, but your new Ubuntu system
 could be
 used to spy on you.

 http://www.linuxtoday.com/news_story.php3?ltsn=2012-04-09-002-41-SC-UB

 Should someone [in a position to do be authoritative on the reply]
 actually respond or reply to the article I wonder?
 --


 There is a point about the Ubuntu OS privacy policy being available
 somewhere as it doesn't seem to be immediately obvious, but the
 Privacy Control Panel is exactly the opposite of what the author seems
 to think it is, being what is currently known as Activity Log Manager
 actually finding a place in the standard installation. Activity Log
 Manager controls what Zeitgeist, the subsystem that monitors your
 activity and converts it into suggested activities and files on the
 Dash, shows you. The writer either didn't understand that or chose not to.

 s/
 -- 
 Twitter: @sfgreenwood
 Go on Bobby, both barrels
I have no issue with the OS recording what gets used / downloaded most
often,  and what gets downloaded,  if it helps canonical make better
choices as to waht to include on cd's for example and gives feedback to
developers as to what is popular

I know windows tells users what is installed and what gets used and how
often it helps when removing packages etc.

Paul





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Re: [ubuntu-uk] Unity testing

2012-04-09 Thread alan c
On 09/04/12 12:22, Barry Drake wrote:
 On 08/04/12 20:41, Alan Pope wrote:
 Interesting feedback Barry. I certainly didn't expect this, but then I 
 naïvely expected people on this list to have taken a look at 12.04 
 previously, and be familiar with the basics. Thanks for highlighting this.
 
 Maybe a bit of over-reaction on my part.  But I've spent the last couple 
 of years moving ordinary non-computer literate Windows folk over to 
 Ubuntu.  My wife, my sister various friends etc.  My sister's 
 stepdaughter was horrified - 'Linux is for geeks ...'  Then she took a 
 look at it and realised that Ubuntu is very user-friendly.  For her many 
 sins, she now works for Spec-Savers   need I say more 
 
 The thing is, I've trained myself to think like a non-geek who is 
 familiar with Microsoft Windows, and is now using Ubuntu.  Thinking in 
 that way rules out words like 'panel', 'dash', 'launcher' and many many 
 more as well as program names such as nautilus.  If my friend Heidi 
 phones, I'm not going to say 'Open the dash ...  ' but rather, left 
 click on the top icon on the column on the left of your screen, then 
 left click the icon at the bottom that looks a bit like a ruler and two 
 candles'  (what on earth the apps icon is supposed to be is quite beyond 
 me   ).  And by the way, isn't a 'window' something for looking out 
 of?  Get the drift?  If we keep checking ourselves, we'll be amazed how 
 much geek-speak we use.
 
 Having said all that, just as soon as my Raspberry Pi arrives, I'm going 
 to be in the local school trying to make sure that the next generation 
 gets kick-started in real computer literacy just as my son and I were 
 with the Sinclair ZX81  .  ah, those were the days.

My experience and approach is very close indeed to Barry's
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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Alan Bell

On 09/04/12 11:20, Steve wrote:


The problem is not with the journalist but, Ubuntu.  The explanations as to 
what is going on with these settings can best be described as vague.  Until 
Alan's explanation I wasn't sure what they're for.  I've submitted a bug 
#977106 to LP if people would like to add to it.


well apart from tossing in the word zeitgeist (which nobody really 
understands and would be called jargon or gobbledygook geek stuff by 
most people) I don't really see what my explanation added over the 
default text that is on the screenshots and there to be read. What was 
the bit I said that was helpful compared to what is there already?


Alan.

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[ubuntu-uk] Screen power off timing

2012-04-09 Thread Andres Muniz
Hi,
i was watching a film today and i wanted the screen to go off some time after i 
was done watching the film. I found the max time for screen to go off is either 
1 hour or never. Is there a way to set it to 2 or 3 hours. Or maybe a costume 
time?-- 
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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Colin Law
On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
 On 09/04/12 11:20, Steve wrote:


 The problem is not with the journalist but, Ubuntu.  The explanations as
 to what is going on with these settings can best be described as vague.
  Until Alan's explanation I wasn't sure what they're for.  I've submitted a
 bug #977106 to LP if people would like to add to it.


 well apart from tossing in the word zeitgeist (which nobody really
 understands and would be called jargon or gobbledygook geek stuff by most
 people) I don't really see what my explanation added over the default text
 that is on the screenshots and there to be read. What was the bit I said
 that was helpful compared to what is there already?

I think that your comments made it clear /where/ the information is
being stored (on the PC not off on the internet somewhere) and /why/
(for the users convenience not for snooping purposes).  You may think
that these things are obvious but that is not necessarily correct.

Colin

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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Bruno Girin
On 09/04/12 15:16, Colin Law wrote:
 On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
 On 09/04/12 11:20, Steve wrote:

 The problem is not with the journalist but, Ubuntu.  The explanations as
 to what is going on with these settings can best be described as vague.
  Until Alan's explanation I wasn't sure what they're for.  I've submitted a
 bug #977106 to LP if people would like to add to it.


 well apart from tossing in the word zeitgeist (which nobody really
 understands and would be called jargon or gobbledygook geek stuff by most
 people) I don't really see what my explanation added over the default text
 that is on the screenshots and there to be read. What was the bit I said
 that was helpful compared to what is there already?
 I think that your comments made it clear /where/ the information is
 being stored (on the PC not off on the internet somewhere) and /why/
 (for the users convenience not for snooping purposes).  You may think
 that these things are obvious but that is not necessarily correct.

That sounds like the sort of details that should go in the existing bug
report to help clarify it:
https://bugs.launchpad.net/activity-log-manager/+bug/967056

Colin, do you want to do that so that you can express it in your own
words? Otherwise I'm happy to add more details to the comments so that
the developers understand the nature of the problem. I should probably
install activity-log-manager so that I can see for myself what the whole
thing is about :-)

Cheers,

Bruno


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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Colin Law
On 9 April 2012 16:18, Bruno Girin brunogi...@gmail.com wrote:
 On 09/04/12 15:16, Colin Law wrote:
 On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
 On 09/04/12 11:20, Steve wrote:

 The problem is not with the journalist but, Ubuntu.  The explanations as
 to what is going on with these settings can best be described as vague.
  Until Alan's explanation I wasn't sure what they're for.  I've submitted a
 bug #977106 to LP if people would like to add to it.


 well apart from tossing in the word zeitgeist (which nobody really
 understands and would be called jargon or gobbledygook geek stuff by most
 people) I don't really see what my explanation added over the default text
 that is on the screenshots and there to be read. What was the bit I said
 that was helpful compared to what is there already?
 I think that your comments made it clear /where/ the information is
 being stored (on the PC not off on the internet somewhere) and /why/
 (for the users convenience not for snooping purposes).  You may think
 that these things are obvious but that is not necessarily correct.

 That sounds like the sort of details that should go in the existing bug
 report to help clarify it:
 https://bugs.launchpad.net/activity-log-manager/+bug/967056

 Colin, do you want to do that so that you can express it in your own
 words? Otherwise I'm happy to add more details to the comments so that
 the developers understand the nature of the problem. I should probably
 install activity-log-manager so that I can see for myself what the whole
 thing is about :-)

I have added my comments, but anyone with any input should do the same I think.

Colin

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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Bruno Girin
On 09/04/12 16:46, Colin Law wrote:
 On 9 April 2012 16:18, Bruno Girin brunogi...@gmail.com wrote:
 On 09/04/12 15:16, Colin Law wrote:
 On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
 On 09/04/12 11:20, Steve wrote:
 The problem is not with the journalist but, Ubuntu.  The explanations as
 to what is going on with these settings can best be described as vague.
  Until Alan's explanation I wasn't sure what they're for.  I've submitted 
 a
 bug #977106 to LP if people would like to add to it.


 well apart from tossing in the word zeitgeist (which nobody really
 understands and would be called jargon or gobbledygook geek stuff by most
 people) I don't really see what my explanation added over the default text
 that is on the screenshots and there to be read. What was the bit I said
 that was helpful compared to what is there already?
 I think that your comments made it clear /where/ the information is
 being stored (on the PC not off on the internet somewhere) and /why/
 (for the users convenience not for snooping purposes).  You may think
 that these things are obvious but that is not necessarily correct.
 That sounds like the sort of details that should go in the existing bug
 report to help clarify it:
 https://bugs.launchpad.net/activity-log-manager/+bug/967056

 Colin, do you want to do that so that you can express it in your own
 words? Otherwise I'm happy to add more details to the comments so that
 the developers understand the nature of the problem. I should probably
 install activity-log-manager so that I can see for myself what the whole
 thing is about :-)
 I have added my comments, but anyone with any input should do the same I 
 think.

I've added my own comment to the bug report, mostly in line with what
you say.

Bruno


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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Steve
On Mon, 9 Apr 2012 15:16:31 +0100
Colin Law clan...@googlemail.com wrote:

 On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
  On 09/04/12 11:20, Steve wrote:
 
 
  The problem is not with the journalist but, Ubuntu.  The explanations as
  to what is going on with these settings can best be described as vague.
   Until Alan's explanation I wasn't sure what they're for.  I've submitted a
  bug #977106 to LP if people would like to add to it.
 
 
  well apart from tossing in the word zeitgeist (which nobody really
  understands and would be called jargon or gobbledygook geek stuff by most
  people) I don't really see what my explanation added over the default text
  that is on the screenshots and there to be read. What was the bit I said
  that was helpful compared to what is there already?
 
 I think that your comments made it clear /where/ the information is
 being stored (on the PC not off on the internet somewhere) and /why/
 (for the users convenience not for snooping purposes).  You may think
 that these things are obvious but that is not necessarily correct.
 
Thanks Colin, that's what I was trying to say.
I've been at my parents today and showed it to them to see what they thought.  
They're both Ubuntu users but rarely fiddle with settings.  To say they were 
baffled would be an understatement.  They really weren't sure what was being 
recorded and benefits it had.  The relationship of the two buttons in the 
Recent Items tab also baffled them.  Did the RH button save things for an hour, 
day, week, etc. or was that what the LH Delete History button deletes.  I'll 
add this to the bug and thanks again to Colin for his excellent explanation of 
the problems on the bug thread.

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[ubuntu-uk] Youtube colour is wrong

2012-04-09 Thread Andres Muniz
hi,

looks like you tube shows in shades of blue. Really wierd. i was able to see a 
bbc film alright though. I'm using firefox on ubuntu 11.10.

Probably some configuration that my toddler pressed that i have no way to find 
out. By the way: if you want to test os and apps use a toddler as as a beta 
tester.

Any clues would be great to know.-- 
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Re: [ubuntu-uk] Youtube colour is wrong

2012-04-09 Thread Piskie

On 09/04/12 20:34, Andres Muniz wrote:


hi,

looks like you tube shows in shades of blue. Really wierd. i was able 
to see a bbc film alright though. I'm using firefox on ubuntu 11.10.


Probably some configuration that my toddler pressed that i have no way 
to find out. By the way: if you want to test os and apps use a toddler 
as as a beta tester.


Any clues would be great to know.



Though I can understand wanting to blame a toddler - been there done 
that ...


It's not ;)

There are a few fixes kicking about.

http://ubuntuforums.org/showpost.php?p=11824089postcount=1

Kev
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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Colin Law
On 9 April 2012 19:20, Steve yorvik.ubu...@googlemail.com wrote:
 On Mon, 9 Apr 2012 15:16:31 +0100
 Colin Law clan...@googlemail.com wrote:

 On 9 April 2012 14:37, Alan Bell alan.b...@libertus.co.uk wrote:
  On 09/04/12 11:20, Steve wrote:
 
 
  The problem is not with the journalist but, Ubuntu.  The explanations as
  to what is going on with these settings can best be described as vague.
   Until Alan's explanation I wasn't sure what they're for.  I've submitted 
  a
  bug #977106 to LP if people would like to add to it.
 
 
  well apart from tossing in the word zeitgeist (which nobody really
  understands and would be called jargon or gobbledygook geek stuff by most
  people) I don't really see what my explanation added over the default text
  that is on the screenshots and there to be read. What was the bit I said
  that was helpful compared to what is there already?

 I think that your comments made it clear /where/ the information is
 being stored (on the PC not off on the internet somewhere) and /why/
 (for the users convenience not for snooping purposes).  You may think
 that these things are obvious but that is not necessarily correct.

 Thanks Colin, that's what I was trying to say.
 I've been at my parents today and showed it to them to see what they thought. 
  They're both Ubuntu users but rarely fiddle with settings.  To say they were 
 baffled would be an understatement.  They really weren't sure what was being 
 recorded and benefits it had.  The relationship of the two buttons in the 
 Recent Items tab also baffled them.  Did the RH button save things for an 
 hour, day, week, etc. or was that what the LH Delete History button deletes.  
 I'll add this to the bug and thanks again to Colin for his excellent 
 explanation of the problems on the bug thread.

You are right about the buttons being confusing.  The clue to the
right hand button is in the heading Forget Activities, it clears the
data for the period specified in the button (the last hour or
whatever).  The heading is too far from the button however.  It is the
age old problem of someone who knows how to do something writing the
instructions, it is not easy to put yourself into the mind of someone
who is coming at it for the first time.  (To assemble: Insert sprogget
B into cordwangle C as shown in diagram XVII)

Colin

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Re: [ubuntu-uk] Worrying article

2012-04-09 Thread Steve
On Mon, 9 Apr 2012 20:48:15 +0100
Colin Law clan...@googlemail.com wrote:


  I've been at my parents today and showed it to them to see what they 
  thought.  They're both Ubuntu users but rarely fiddle with settings.  To 
  say they were baffled would be an understatement.  They really weren't sure 
  what was being recorded and benefits it had.  The relationship of the two 
  buttons in the Recent Items tab also baffled them.  Did the RH button save 
  things for an hour, day, week, etc. or was that what the LH Delete History 
  button deletes.  I'll add this to the bug and thanks again to Colin for his 
  excellent explanation of the problems on the bug thread.
 
 You are right about the buttons being confusing.  The clue to the
 right hand button is in the heading Forget Activities, it clears the
 data for the period specified in the button (the last hour or
 whatever).  The heading is too far from the button however.  It is the
 age old problem of someone who knows how to do something writing the
 instructions, it is not easy to put yourself into the mind of someone
 who is coming at it for the first time.  (To assemble: Insert sprogget
 B into cordwangle C as shown in diagram XVII)
 
I know what it's like trying to write instructions for people.  Trying to get 
'just enough' information so people can follow them and 'chapter-and-verse' 
which causes people to skip things as they don't want to read it all is very 
hard.  Privacy is a very problematic area because a lot of people have a hard 
time understanding it.

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Steve yorvik.ubu...@googlemail.com

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